Ariba Network. T-Mobile Configuration Guide

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1 Ariba Network T-Mobile Configuration Guide

2 Content Account configuration Basic Profile Notifications Electronic Order Routing Electronic Invoice Routing Remittances Accelerated payments Test Account creation Managing Roles and Users Ariba Network Support 2

3 Account Configuration

4 Account Access and Configuration Go to Enter your Username & Password and click Login to access your Production account. Click Administration Navigator tab. Profile Configuration window opens. Click on the area you want to update. 4

5 Company Profile Configuration Complete or update all required fields listed by an asterisks in Basic Company Profile section. Click Add button to classify your Company by Commodities, Sales Territory and Industries. In tab Business, enter additional Information for your company, such as Tax or VAT IDs. In tab Marketing you can add Company Description and Company Logo, or links to your social meadia channels. If necessary add also your D-U-N-S number in section Credit and Risk Information from D&B. The main company contacts can be added to Contacts section. Additional contacts (role- or customerspecific) can also be setup. Enter and upload certificates and their expiration date in tab Certifications, if applicable. Make sure that all changes you made are saved. The more information you provide, the more relevant business opportunities you may receive. 5

6 Notifications and Network Notifications Network Notifications indicate which system notifications you would like to receive along with which address you would like to send them to. Click on Notifications at Administrator Navigator. Network Notifications can be accessed from here as well, or you may switch to tab Network when in Notifications. Note: You can enter up to 3 addresses per notification type. You must separate each address with a comma with NO spaces between s 6

7 Electronic Order Routing Methods The way how you would like to transact business with your customers on the networkcan be set up in Electronic Order Routing section. The methods available include Online (portal), cxml, , EDI or Fax. Note: Online means that the PO is sent to your Inbox, without additional copies. Select other methods to send an additional copy to the routing selected (recommended - ). For routing check box Include document in the message. Use a nonpersonalized/distribution list in Address line. Note: When Ariba Network sends purchase orders to mailboxes that respond automatically with Out of Office messages, it does not fail the orders and indicates it received the auto-reply in the order history log. Refer to Account Management Guide to find all possible options. Note: Configure your inboxes so that the Ariba Network notifications do not fall in the junk or spam mail box 7

8 Electronic Order Routing Notifications For Change Orders and Other Document Types select Same as new catalog orders without attachments or set according to your preference. Specify a method for sending Order Response Documents (Confirmations and Ship Notices) Specify a User to receive notifications. 8

9 Electronic Invoice Routing Methods and Invoice Archival For Electronic Invoice Routing choose one of the following methods: Online cxml EDI Configure Notifications to s (the same way as in Order Routing). For Invoice Archival click on Configure Invoice Archival link to export invoices to your system for legal compliance: Note: After Archive Immediately started you can either Stop it or Update Frequency any time. Select frequency (Weekly, Biweekly or Monthly), choose Archive Immediately to archive without waiting 30 days, and click Start. If you want Ariba to deliver automatically archived zip files to you, also enter an Archive Delivery URL (otherwise you can download invoices from your Outbox, section Archived Invoices). 9

10 Remittances Click Create to create new company remittance information, or Edit, if you need to change existing information. In the EFT/Check Remittances section complete all required fields marked by an asterisk. Select one of your Remittance Addresses as a default if you have more than one. Assign Remittance IDs for this address for each of your customers. They might ask you to assign IDs to your addresses so they can refer to them uniquely. You can assign different IDs for each customer. 10

11 Remittances Payment Methods Select Preferred Payment Method from a drop-down box: Check, Credit card or Wire. Complete the details for ACH or Wire transfers. Mention if you accept or not Credit cards. Click OK when finished. 11

12 Current and Potential Relationships Click on the Customer Relationships link in the Administration Navigator. You can choose to accept customer relationships either automatically or manually. Note: Set up Automatically accept all relationship requests as default not to miss any useful Buyers requests. In the Pending Section, Approve or Reject pending relationship requests. In the Current Section, review your current customers profiles and information portals. Review rejected customer in the Rejected Section. Note: Find Potential customers in Potential relationships Tab 12

13 Test Account Creation

14 Switching to the Test Account To set up your Test Account, you need to be on the tabular view of your Ariba Network Production Account. Click your name in top right corner and then Switch to Test ID. Click OK when Ariba Network displays a warning indicating You are about to switch to Test Mode. Note: The Switch To Test Account button is only available to the account Administrator. Administrator can create test account usernames for all other users needing access to the test account. Create Username and Password for your test account. Click OK. You will be transferred to your test account. Note: Your Test account should be configured to match your Production account. This will ensure the testing results are consistent with what will result in Production. Once you have set up your test account, you are ready to receive a test purchase order. Note: Test account transactions are free of charge. Note: The Network will always display which mode you are logged into, (Production or Test). Your Test account ID has the suffix -T appended to your Ariba Network ID (ANID). 14

15 Managing Roles and Users

16 Administrator Automatically linked to the username and login entered during registration Responsible for the account management and configuration The primary point of contact for users with questions or problems. Creates roles for the account User Created by Administrator Can have different roles, which correspond to the user s actual job responsibilities Responsible for updating personal user information 16

17 Role and User Creation Click on the Users tab at Administration Navigator. The Users page appears. 1 First, create a role. 1. Click on Create Role button in the Manage Roles section. 2. Type Name and Description for the Role. 3. Add Permissions for the Role that correspond to the user s actual job responsibilities by checking proper boxes. 4. Click Save. New Role is created. 2 1 Now create a User. 1. Click on Create User button. 2. Add all relevant information about the user incl. name and contact info. 3. Select a role in the Role Assignment section. 4. Click on Done. 2 Note: You can add up to 250 users to your Ariba Network account. 17

18 Modify User 1. Click on the Administration tab. 2. Click on Edit for the selected user. 3. Click on the Reset Password Button to reset the password of the user. 4. Other options: Delete User Add to Contact List Remove from Contact List Make Administrator 18

19 Enhanced User Account Functionality When clicking on your name in top right corner, you ll access the User Account Navigator. It enables you to: Quickly access your personal user account information and settings Link your multiple user accounts Switch to your test account Note: After your multiple user accounts are linked, the User Account Navigator displays the multiple user accounts. Click on My Account to view your user settings. Complete or update all required fields listed by an asterisks. Note: If you change username or password, remember to use it at your next login. Hide personal information if necessary by checking the box in Preferences section. 19

20 Multi-org & Account Hierarchy

21 Multi-Org time and invoice consolidation / synchronization Multi-Org Consolidated Invoice Branch 1 Parent Account ANID 1 Branch 2 ANID 2 Branch 3 ANID 3 Branch 4 ANID 4 Branch 1 **Parent Account Customer X Customer Z Branch 2 Customer Y Customer Z Branch 3 Customer Y Customer Z Branch 4 No chargeable relationship 1 Master Anniversary Date 1 service invoice per quarter for all customers Ariba invoice consolidation and synchronization for several accounts with several customers Fees will be invoiced only to parent account with payment cycle synchronized for the entire group. The parent account will receive one single invoice every three months for all the customer relationships and for all linked accounts. This consolidation is related only to invoice issued by Ariba to the supplier, business operations of each entity are still independent. 21

22 What is required to participate in a Multi-Org The supplier designates a parent ANID under which the invoice will be viewed. The selection of the parent ANID determines the currency of the Multi-org invoice. A confirmed list of child ANID s to be included on the invoice. A Multi-Org is NOT: A way to merge accounts. A way to get a discount on Network Transaction Service fees. How to create a Multi-Org Register all accounts which will be included in the Multi-Org. Create a list of all ANIDs and define the parent account. Wait until the first ANID becomes chargeable. Contact your Supplier Manager and send the list of ANIDs and the contact details of the person in charge of the Multi-Org. 22

23 Account Hierarchy Linkage between individual accounts for account management purposes The administrator of the Parent account can log into the child account and take following actions: Change settings on the child account and complete the profile Publish catalogs Check the status of payment for Ariba invoice and pay the invoice Upgrade to a higher Subscription package The administrator of the Parent account cannot take following actions: View buyers on the Child account Create any documents (PO confirmations, Ship Notices, Invoices) Run Reports 23

24 How to create an Account Hierarchy 1. Open the dropdown menu and go to Account Hierarchy. 2. To add child accounts click on Link Accounts. 3. The Network will detect if there is an existing account with corresponding information. 3. On the next page either log in as an Administrator or send a request through an online form as a Not Administrator. 4. Once the request is confirmed by a child account administrator, name of the linked account is displayed on the Account Hierarchy page. 24

25 Ariba Network Support

26 Training and resources T-Mobile Supplier Information Portal Buyer specific information is available in one place. Select the name of your company in the top right corner and then click the Customer Relationships link Select the buyer name to view transactional rules: o Customer Invoice Rules determine what you can enter when you create invoices 2 Select Supplier Information Portal to view the following presentations to learn more about transacting with T-Mobile: o Account Configuration Guide o T-Mobile Purchase Order Confirmation and Ship Notice Guide o T-Mobile Invoice Guide o Supplier Membership Program / Supplier Registration Guide Insert a screen shot of your customer s portal 26

27 Training and resources Ariba Network standard documentation and useful links Go to: Click on the Help link in the upper right hand corner of the page to access Help Center. In Learning center there is Product Documentation available for Users or Administrators. Useful Links Ariba Supplier Membership page - Ariba Network Hot Issues and FAQs - Ariba Cloud Statistics Detailed information and latest notifications about product issues and planned downtime if any during a given day Ariba Discovery - Ariba Network Notifications - Information about downtime, new releases and new features 27

28 Who should you contact? Supplier Support During Deployment Ariba Network Registration or Configuration Support Please contact for any questions regarding registration, configuration, Supplier Membership Program fees, or general Ariba Network questions. T-Mobile Business Process Support Please contact the T-Mobile Supplier Enablement team at T- for business-related questions. Supplier Support Post Go-Live Ariba Network Support for Actively Transacting Suppliers Region Contact Number US/Canada Toll Free ARIBA ( ) North/South America Europe, Middle East and Africa +44 (0) (toll free number for France, Germany, Italy, Netherlands, Spain, Sweden, Switzerland & UK) Asia Pacific

29 Supplier support post Go-Live Help Center Go to If you forgot your username or password click on the link Forgot Username or Forgot Password. To access our Help Center, log into your account or go to Click the Help link in top right corner. Click Help Center and go to Support section. Search for any topic you would like to know more about. If none of the articles answers your query, click on Create Online Service Request button to contact our Customer Support. Fill out our webform. Select Problem Type. Note T-Mobile in the Issue Description. 29

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