DISASTER RECOVERY FAQS

Transcription

1 DISASTER RECOVERY FAQS These Disaster Recovery (DR) FAQs apply to all the NYSE platforms: the NYSE markets (NYSE Equities, NYSE Arca Equities, NYSE American Equities, NYSE Arca Options, NYSE American Options, and NYSE Bonds), as well as Global OTC and the NYSE TRF. QUICK REFERENCE Customers should use the same IDs for connecting to DR environments as are used in Production Customers must change their systems to connect to DR IP Addresses. This includes all order entry, reporting, and quoting sessions, as well as any other systems connected to NYSE Production Environments o LCN/LLN connections in Mahwah cannot be used to connect to Cermak DR Customers must accept multicast Market Data flow from the NYSE platforms DR source networks FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS 1. Question: Do the NYSE platforms perform DR testing in which customers can perform connection, order entry, drop copy, trade reporting, etc.? Answer: Yes. The NYSE platforms perform multiple weekend tests each year during which customers can utilize their DR sessions to test the NYSE platforms DR environments. 2. Question: Do the NYSE platforms perform or allow DR testing during the week? Answer: No. While Production site systems are up, connections to the DR site systems are blocked. 3. Question: If I want to test with the NYSE platforms DR on a particular weekend, and there is no test scheduled, can arrangements be made for me to test my connections? Answer: The NYSE platforms host several customer DR tests each year and participate in the RegSCI/SIFMA industry-coordinated tests. To receive notifications regarding upcoming DR test opportunities for the NYSE platforms, please subscribe to NYSE Trader Updates at NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER

2 Individual DR testing requests may be requested through the NYSE Relationship Management team. Requests will be accommodated based on availability. 4. Question: Where is the DR site for the NYSE platforms? Answer: The DR site for the NYSE platforms is located in the Cermak Data Center in Chicago, IL. ORDER ENTRY / DROP COPY / TRF / GLOBAL OTC / QUOTING 5. Question: If I currently connect to sessions in Mahwah, will those same sessions be available in Cermak? Answer: Yes. The session information, including the LoginID, SenderCompID and TargetCompID, and configuration of features like max order size, self-trade prevention, cancel on disconnect, etc. will be identical to each Customers current Production sessions. However, targeted DR IP Addresses and ports will be different for Cermak DR. For all Pillar Native Gateway, UGW FIX & Binary, and NYSE Binary CCG sessions, the port number is the same as your current port in Production. For NYSE CCG FIX, NYSE Arca Options FIX, and NYSE American Options FIX, the port number may be different from Production and DR. 6. Question: Who can I contact to obtain the DR information for my sessions? Answer: The Connectivity team is available by phone or Tel: (212) Option 2, 1 connectivity@nyse.com 7. Question: If I target my Mahwah Production IP and the relevant NYSE platform is running out of Cermak DR, will my connections be redirected from the Production IPs to the DR site? Answer: No. Connections to Production IPs will not be redirected to DR. Customers must target the DR IP and for the session(s) at the DR site. 8. Question: Can I connect to both the Production and the DR site at the same time? Answer: No, only one site is available at a time. When the Primary site is up, the DR site is down; and when the DR site is activated, the Primary site is down. 9. Question: What are the addresses that I would need to permission order flow to when one or more of the NYSE platforms are operating in DR? Answer: It depends on the gateway. Below are the networks for each order entry and quote API type, by platform: NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER

3 Drop Copy Drop Copy FIX NYSE Equities Application Type API IP BCCG / UTP Direct Order Entry Binary CCG Order Entry FIX NYSE American Equities Application Type API IP Pillar Native Gateway Order Entry/ Drop Copy FIX & Binary / / Pillar Native Gateway Order Entry/ Drop Copy FIX & Binary / /23 NYSE Arca Equities Application Type API IP UGW Order Entry Binary UGW Order Entry FIX Legacy Drop Copy/ FIX Echo NYSE Bonds Application Type API IP Legacy FIX Order Entry FIX Legacy Drop Copy Drop Copy FIX Legacy Drop Copy Drop Copy FIX Market Maker Direct MM Quoting Binary NYSE American Options Application Type API IP UGW Order Entry Binary Legacy FIX Order Entry FIX TNT Floor Order FIX Cross NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER

4 NYSE Arca Options Application Type API IP UGW Order Entry Binary Legacy FIX Order Entry FIX TNT Floor Order FIX Cross Legacy Drop Copy Drop Copy FIX Market Maker Direct MM Quoting Binary Global OTC Application Type API IP UGW Order Entry FIX Legacy Drop Copy Drop Copy FIX NYSE TRF Before January 8, 2018 Application Type API IP TRF FIX After January 8, 2018 Trade Reporting FIX Application Type API IP TRF FIX Trade Reporting FIX MARKET DATA 10. Question: For Market Data from DR, do I need to join new channels to receive data? Answer: No. Customers will join the same channels as for Production. However, the multicast data customers receive will be from DR source network instead of Production. Example: NYSE Arca IBF XDP 2.1 Production Feed Type (Mahwah) DR (Cermak) Multicast A / /24 Multicast B / /24 Multicast A - Ret/Ref / /24 Multicast B - Ret/Ref / /24 NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER

5 11. Question: Can we make TCP retransmission requests to the Production IPs/s? Answer: No. TCP retransmission requests should be made to the DR retransmission server. Example: NYSE Arca IBF XDP 2.1 Feed Type Production (Mahwah) DR (Cermak) Request Primary : :1067 Request Backup : : Question: Will our current retransmission IDs work in DR? Answer: Yes. Retransmission IDs are synced between Production and DR. 13. Question: Is there a spreadsheet with all the Market Data Production and DR IP//RP information? Answer: Access the updated spreadsheet here: NETWORK CONNECTIVITY (SFTI) 14. Question: Does SFTI have a presence at Cermak? Answer: Yes. Please verify with SFTI (or your firm s network provider) to ensure your service is provisioned to reach the relevant NYSE platform s DR site. 15. Question: Can I use my SFTI IP service to connect to the DR site? Answer: Yes. Customers should contact the SFTI Sales Engineering team to review their existing connectivity setup. The SFTI team can recommend any updates or changes that may be required to allow access the relevant NYSE platform s DR destination via the SFTI IP service. 16. Question: Can I use my Mahwah SFTI IP to connect to the DR site? Answer: No. A DR event affecting the NYSE platform(s) may also affect the Mahwah SFTI access center. For that reason, customers are advised to also connect to a SFTI location outside of Mahwah for resiliency. 17. Question: Can I use my Mahwah SFTI LCN and LLN connections to connect to the DR site? Answer: No. SFTI LCN and LLN cannot be used to connect to the NYSE platforms DR services NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER

6 18. Question: Does my Rendezvous Point (RP) need to change to connect to Cermak? Answer: This depends on the service used to access the NYSE platforms systems. Please contact SFTI to verify. 19. Question: How do I contact the SFTI Sales Engineering and Network operations groups? Answer: Please contact the SFTI Sales Engineering and Network operations groups using the information below: For sales, provisioning and general enquiries SFTI Sales Engineering Tel: (212) , Option 3 / +44 (0) SFTI-SalesEngineering@theice.com For support and troubleshooting SFTI Network Operations Tel: (770) , Option 1 clientnetworks@theice.com NEW YORK STOCK EXCHANGE DISASTER RECOVERY FAQS NOVEMBER