Outlook: Web Access. Outlook: Web Access AIS Vienna

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1 Outlook: Web Access AIS Vienna

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3 Table of Contents Introduction to OWA...1 Log On... 1 OWA Workspace... 2 Hiding/Displaying the Reading Pane... 3 Collapsing/Expanding the Outlook Bar... 4 Log Off... 5 Sending Sending a New Message... 6 Using the Find Names Tool to Address Additional Features and Options for Sending Text Formatting Features for Reading and Responding to Reading Messages Responding to Working with Attachments...20 Adding Attachments to Opening and Using an Attachment Using the Spell Checking Feature...24 Calendar...26 Accessing Your Exchange Calendar Adding a New Appointment or Event to Your Calendar Additional Features and Options for Appointments and Events Contacts...32 Accessing Your Contacts Adding a New Contact Additional Features and Options for Contacts Tasks...39 Accessing Your Tasks Adding a New Task Additional Features and Options for Tasks Folders...46 Viewing Exchange Folders Deleting an Item Sent Items Folder Creating a New Folder Moving and Copying an Item Exchange Options...54 Setting Exchange Options... 54

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5 OWA Workspace The Outlook Web Access screen has four major areas: Toolbar Work Area Reading Pane Outlook Bar Outlook Bar: Toolbar: Work Area: Contains controls to access your Inbox, Calendar, Contacts, Options, and Folders. Contains command buttons and controls to perform various tasks, such as creating a new message or deleting an existing message. Contains your selected Exchange information, such as or contacts. Reading Pane: Contains a preview of the selected item in the Work Area. The OWA workspace looks and operates similar to the Outlook desktop client, such as Outlook XP or Outlook The major features and functions of the Outlook client are available in OWA. Additionally, because OWA is a browser-based program, it runs within your web browser window. The window menus are those of the browser, not Outlook. In OWA, you use commands from the OWA toolbars as described later in this manual. 2

6 Hiding/Displaying the Reading Pane By default the Reading Pane is displayed in the Outlook Web Access Inbox. The Reading Pane can be hidden so that only the Outlook Bar and the Work Area are viewed in the Inbox. Click the Show/Hide Reading Pane button on the OWA toolbar. Choose Off to hide the Reading Pane. 3

7 Collapsing/Expanding the Outlook Bar The Outlook Bar displays the Outlook Web Access Folders in alphabetical order at the top, and buttons for several of the folders and other options in the Button Bar at the bottom. These views can be collapsed and expanded individually. Folders Button Bar Click the Show/Hide Folders icon on the Folders Bar to collapse or expand the Folder List. Click Enlarge Button Bar/Shrink Button Bar to collapse or expand the Button Bar. Folder List Collapsed Button Bar Collapsed Note that when the Button Bar is collapsed, icons for the buttons will appear along the bottom of the Outlook Bar. 4

8 Log Off Although a Log Off button exists at the right end of the toolbar, you can exit or close your browser with the Close command from the File menu, when you are finished using OWA. If the Log Off button is used, an additional screen will appear stating that you have been logged off Exchange. Click the Close button on this screen to close the browser. If a Microsoft Internet Explorer box appears stating that the web page you are viewing is trying to close a window, click Yes. Note: If you do not close your browser, others may be able to access your Exchange account through the open browser window. 5

9 Sending You can use Outlook Web Access to create and send new messages to any address in the world. Attachments can be included. Additionally, OWA has the Find Names tool to assist you when addressing messages to people in the AIS "Global Address List" or in your own Contacts Directory. Sending a New Message 1. From the New dropdown menu on the OWA toolbar, select the Message command. Or, if you are already viewing your Inbox, you can click the New button. A new Message window will open. 6

10 2. You can directly type the address of the recipients in the To, Cc, or Bcc text areas. For recipients in the AIS "Global Address List" or in your Contacts Directory, you can type their names (as last name, first name) instead. Also, you can type the names of distribution lists. Use a semicolon (;) to separate multiple addresses or names in the same text area. Note: When you send a message, OWA will check the recipients and may flag problems for further action. Be sure to enter recipient names and addresses correctly. 3. You can enter a Subject line. 4. You can enter your message in the message area. 5. When you are ready to send your message, click the Send button on the left side of the Messaging toolbar. Your message will be sent, and you will be returned to the OWA window. 7

11 Using the Find Names Tool to Address 1. When addressing an message, instead of directly typing the addresses, click the To, Cc, or Bcc buttons. The Find Names tool will open. Choose Global Address List from the Find names in drop-down box. 2. Enter some identification information into the appropriate fields and click the Find button. Partial entries are allowed. A list of possible matches from the AIS "Global Address List" will be displayed. 3. Select the intended recipient by clicking the name in the list. For a map to the address, click on PROPERTIES, ADD TO CONTACTS, then the yellow "road sign" button. 8

12 4. Once you have selected the intended recipient, click the To, Cc, or Bcc buttons at the bottom of the Find Names tool to add this person to the appropriate address line of your message. 5. You can continue to use Find Names for additional recipients by entering new identification information into the appropriate fields and clicking the Find button. 6. When you are finished using this tool, click the Close button to return to your new message. The selected recipients will be listed in the appropriate address line of your message as hyperlinks. Note: To remove a recipient from the Message window, right-click the recipient s hyperlink, and click Remove on the shortcut menu. 9

13 Additional Features and Options for Sending Saves your unsent message in the Drafts folder. Prints your message. Insert Signature that was created using Messaging Options in the Options window. Check the Spelling in your before sending. Insert an attachment in your . Checks the names of recipients and may flag problems for your action. Sets the Importance of your message to High. The default is Normal. Sets the Importance of your message to Low. The default is Normal. Provides additional options for setting message importance and sensitivity, displaying the Cc and Bcc address lines, and obtaining a receipt when your message has been delivered and read. Access context sensitive, on-line Help. 10

14 Text Formatting Features for Applies a predefined style to the selected paragraphs. Applies a typeface to the selected text. Applies a font size to the selected text. Applies a color to the selected text. Toggles bolding the selected text. Toggles italicizing the selected text. Toggles underlining the selected text. Left aligns the selected paragraphs. Center aligns the selected paragraphs. Right aligns the selected paragraphs. Applies bulleting to the selected paragraphs. Applies numbering to the selected paragraphs. Decreases the indent of the selected paragraphs. Increases the indent of the selected paragraphs. 11

15 Reading and Responding to In addition to sending , you can use Outlook Web Access to read messages you receive, including attachments. Additionally, OWA provides several commands for responding to your messages. Reading Messages 1. Your messages are displayed in your Inbox. If you are not already viewing your Inbox, click the Inbox button in the Outlook Bar, or choose Inbox from the Folder list. 2. By default, your messages are listed in your Inbox in descending order by date and time received, with the most recent message at the top of the list. Information about each message is displayed in the Work Area including: the From section which contains the sender s name or address, the Subject section which displays the subject line from the message, and the Received section which indicates the date and time the message was received by our Exchange server. Unread messages are displayed in bold typeface and the envelope icon appears closed. Also, the selected message is displayed in the Reading Pane. Additional information may be included for some messages. If a message is sent with high importance, a red exclamation point ( ) will be displayed to the right of the message line; whereas, a message sent with low importance will have a blue downarrow ( ) displayed. Also, a paperclip icon ( ) will be displayed for a message that has attached files. 12

16 3. Even though new s will arrive in the Inbox from the Exchange Server within a few minutes, this is not always an instant occurrence. To check for new messages, click the Check for New Messages button on the OWA toolbar. 4. Although your messages are listed by date and time, you can change this arrangement. You can arrange your messages by clicking the column headings in your Inbox. For example, to arrange your messages by subject line, click the Subject column heading. Your messages will be listed alphabetically in ascending order (A-Z) by subject line. If you click on the Subject column heading a second time, your messages will be displayed alphabetically but in descending order (Z-A) by subject line. A small triangle in the column heading identifies the sorting column and indicates ascending ( ) or descending ( ) order. The example above is sorted in descending order by date Received. 13

17 5. Your Inbox can display up to 25 messages at a time. If you have more than 25 messages in your Inbox, you can use the page controls to view additional messages. Scroll in the Work Area to view the 25 messages available on the current page. You can use the page controls to display additional pages of messages: First Page ( ), Previous Page ( ), Next Page ( ), and Last Page ( ). Or, using the Items control, you can directly enter the number of the message you want to view. 14

18 6. Although your messages are listed by date and time, you can change this arrangement using the View dropdown menu on the OWA title bar. This menu provides the following options: Two Line View: Lists all messages with sender, and date and time received on the first line, and the subject on the second line. The messages will be in order by date and time received (default). Messages: Lists all messages by date and time received on one line. Unread Messages: Lists only unread messages by date and time received. By Sender: Groups all messages by sender s name or address. By Subject: Groups all messages by subject line of message. By Conversation Topic: Groups all messages by subject line of message but displays message groups by date and time received. Unread By Conversation Topic: Groups unread messages by subject line of message but displays message groups by date and time received. Sent To: Groups messages according to whom it was addressed. Note: You also can arrange your messages by clicking the column headings in your Inbox. For example, to arrange your messages by subject line, click the Subject column heading. Your messages will be listed alphabetically in ascending order (A-Z) by subject line. If you click on the Subject column heading a second time, your messages will be displayed alphabetically but in descending order (Z-A) by subject line. A small triangle in the column heading identifies the sorting column and indicates ascending ( ) or descending ( ) order. 15

19 7. When an is selected in the work area, its contents can be viewed in the reading pane. 8. To open an message, double-click the message line in the work area. 16

20 9. When you double-click the message, a new window will open, displaying the contents of the message. This window contains information about who the message is From, who it is To, who received a courtesy copy (Cc), the Subject of the message, when the message was Sent, and the message text itself. If the message contains attachments or was sent with high or low importance, that information will be displayed also. 10. When you are finished reading the message, you can click the Previous Item ( ) or Next Item ( ) buttons to read additional messages. 11. When you are finished reading your messages, click the Close button ( ) in the upper, right corner of the Message window to return to your Inbox. 17

21 Responding to 1. As described in the previous section on reading , you open an message from your Inbox by double-clicking the message. When you are finished reading a message, you can immediately respond to that message, automatically having OWA address a new message to the sender, the recipients, or others. The Message toolbar provides three options for responding: Reply: Addresses the response message to only the original sender. Reply to all: Addresses the response message to everyone who received the original message everyone in the To or Cc lines. Forward: Creates a response message but does not automatically address it to anyone, allowing you to enter the addresses of those people who should receive the response. 18

22 2. When you click on a response button, a new message will be created and automatically addressed to the appropriate people. Additionally, the original message will be appended to the end of the response message for reference by the recipients. If the original message contains attachments, the attachments will be included in the response message only when forwarding. No attachments will be included when using the reply buttons since these people already will have received these files in the original message. 3. The newly created response message is similar to a new message. You can enter message text, add additional recipients by entering their addresses in the To, Cc, or Bcc text boxes, attach additional files, and select options as explained in the previous section on sending When you have completed your response message, click the Send button on the Message toolbar. Your message will be sent, and you will be returned to your Inbox. 19

23 Working with Attachments Documents from any application can be attached to s, and then opened or saved by the recipient. Adding Attachments to 1. In the Message window, click one of the two Add Attachments buttons. The Attachments window will open. 2. If you know the path and file name of the file you would like to attach, you can enter its path and name in the Choose a file to attach text area. Or, you can click the Browse button to select the file using a standard file dialog box for your computer system. 20

24 3. When you have selected a file to attach, click the Attach button to actually attach this file to your message. Your attachment file will be listed in the Current file attachments section as a hyperlink to the file. Note: You can remove an attachment by clicking the corresponding Remove button. 4. You can continue to attach additional files to your message. 5. When you are finished attaching files, click the Close button to return to your new message. You will return to your new message, and the attachment files will be listed in the Attachments section of your message. 21

25 Opening and Using an Attachment 1. Your Inbox identifies an message that has attachments by displaying a paperclip icon ( ) by the message. 2. When you open an message, as described in the previous section on reading an message, the file name of any attachment is displayed in the Attachments list as a hyperlink to the attached document. 3. To open the attachment, click the attachment hyperlink. 22

26 4. When you click the attachment link, a dialog box will prompt you to Open or Save the file. Click your choice, and click the OK button. If you choose to Save the file, a standard file dialog box for your computer system will be displayed for you to name and locate the saved file. If you choose to Open the file, the attached document will open using the appropriate application. For example, if the attachment is a Microsoft Word document (*.doc), then the document will open in Microsoft Word. You can use and modify the attached document in whatever ways the application would normally allow you to use and modify a document. If you make changes to the document and want to retain those changes, make sure you save the document to your computer. Note: To open an attachment, you must have an appropriate application for opening that type of file installed on your computer. For example, to open an Excel spreadsheet file (*.xls), you must have the Microsoft Excel program installed on your computer. 5. After you are finished working with the attached file, exit the application as you normally would exit that application, usually by selecting the Close, Exit, or Quit command from the File menu. You will return to the Message window where you can continue reading your message as described in the previous section on reading an message. 6. When you are finished reading the message, click the Close button ( ) in the upper, right corner of the Message window to return to your Inbox. 23

27 Using the Spell Checking Feature To address the topic of typographical errors, consider using the Spelling feature. 1. To check for spelling errors after completing the body text of an , click the Spelling button on the Message toolbar. 2. The Spelling window will appear, sequentially highlighting any misspellings in your . 24

28 The buttons in this window provide the following options: Ignore this one instance of the misspelled word. Ignore All instances of the misspelling of this word. Delete this word. This option will be available if, for example, a word has been typed twice in succession, and one of the words needs to be deleted. Change this misspelling to the highlighted word in the Suggestions box. If there are several words in the Suggestions box, any of these words can be selected for this change. Change All instances of this misspelling to the highlighted word in the Suggestions box. Close the Spelling window. 3. You can set the Spelling feature to run automatically before sending an by checking the Always check spelling before sending option in the Spelling Options section of the Options screen. Options are covered in the last section of this manual. 25

29 Calendar Outlook Web Access provides you with access to your Exchange calendar, allowing you to view, edit, add, delete, and manage your appointments and events. Accessing Your Exchange Calendar 1. Your calendar information is displayed in your Calendar folder. If you are not already viewing your Calendar, click the Calendar button in the Outlook Bar. 2. By default, your calendar appointments and events for the current day are displayed. Appointments are listed in their corresponding time slot, and events are listed in a gray box at the top of the calendar workspace. 26

30 3. Although your calendar information is displayed in the daily view format, you can change to a weekly or monthly view by clicking the appropriate buttons on the OWA toolbar. 4. You can view your calendar for other days by clicking the date in the date navigation control on the right side of the calendar workspace. To view dates in other months, you can click the next-month ( ) or previous-month ( ) buttons. In the date navigation control, the current date is highlighted with a red square, and dates with appointments or events are displayed in bold. 27

31 5. To view the details of an appointment or event, double-click the appointment or event. 6. When you double-click the appointment or event, a new window will open, displaying details for this appointment or event. This window can contain information about the subject, location, start date/time, and end date/time, as well as attachments and notes. 7. While viewing an appointment or event, you can add, edit, or delete information. 28

32 8. When you are finished with an appointment or event, you can click the Save and Close button on the Calendar toolbar to save any changes you may have made, or you can click the Close button ( ) in the upper, right corner of the Calendar window to discard your changes. You will be returned to your Calendar folder. 29

33 Adding a New Appointment or Event to Your Calendar 1. From the New dropdown menu on the OWA toolbar, select the Appointment command. Or, if you are already viewing your Calendar folder, you can click the New button. A new appointment window will open. 2. Enter the appointment or event information in the appropriate fields. If you are creating a new event instead of an appointment, click the All day event checkbox. 30

34 Outlook: Web Access 3. If you would like to schedule a meeting with another person, you can see if they are busy by clicking on the availability tab. Type in all or part of the address (e.g. d.t, or r.s) for the people who should attend the meeting. You can then find a common time when all are free. This, of course only works if the attendee has entered their appointments into their calendar: typically administrators with variable schedules. 4. When you are finished with your new appointment or event, you can click the Save and Close button on the Calendar toolbar to save your new appointment or event, or you can click the Close button () in the upper, right corner of the Calendar window to discard your addition. You will be returned to your Calendar folder. 31

35 Contacts With Outlook Web Access, you can view and manage the contacts information in your Exchange account. Not only can you add, edit, and delete contacts, but OWA also provides you with commands to easily send to a contact or display a map to the contact. Accessing Your Contacts 1. Your contact information is displayed in your Contacts folder. If you are not already viewing your Contacts, click the Contacts button in the Outlook Bar. 2. By default, your Contacts are listed alphabetically by last name. Some contact information is displayed depending on the information that has been entered for a contact. This may include name, phone numbers, addresses, and street addresses. 32

36 3. Although your Contacts are listed alphabetically by name, you can change this arrangement using the View dropdown menu on the OWA titlebar. This menu provides the following options: Address Cards: Lists contacts by name and displays some contact information (default). Detailed Address Cards: Lists contacts by name and displays some contact information, but displays more information than the Address Cards view. Phone List: Lists contacts by name and displays phone information in a columnar format. By Company: Groups contacts by company in an expandable columnar format. By Location: Groups contacts by location in an expandable columnar format. By Followup Flag: Groups contacts by follow-up type in an expandable columnar format. 33

37 4. To open a contact record, double-click the contact. 5. When you double-click the contact, a Contact window will open, displaying the General contents of the contact record. This window can contain information about the contact s name, company, street addresses, phone numbers, addresses, and web address, as well as attachments and notes. 34

38 6. You can click the Details tab in this window for additional contact information. 7. While viewing a contact, you can add, edit, or delete information. 8. When you are finished with a contact record, you can click the Save and Close button on the Contacts toolbar to save any changes you may have made, or you can click the Close button ( ) in the upper, right corner of the Contact window to discard your changes. You will be returned to your Contacts folder. 35

39 Adding a New Contact 1. From the New dropdown menu on the OWA toolbar, select the Contact command. Or, if you are already viewing your Contacts folder, you can click the New button. A new Contact window will open. 36

40 2. Enter the contact information in the appropriate fields. You can click the Details tab for additional contacts information. 3. When you are finished with your new contact record, you can click the Save and Close button on the Contacts toolbar to save your new record, or you can click the Close button ( ) in the upper, right corner of the Contact window to discard your addition. You will be returned to your Contacts folder. Note: After creating a new contact, you may need to refresh your browser window to display the new contact. 37

41 Additional Features and Options for Contacts Prints the contact record. Adds an attachment to the contact record. Deletes the contact record. Displays a map for the address of the contact. Opens a new message automatically addressed to the contact. Opens the Find Names tool. Access context sensitive, on-line Help. 38

42 Tasks With Outlook Web Access, you can view and manage the task information in your Exchange account. Tasks are different from appointments or events that are tracked in the Calendar. Tasks are to-do items. Accessing Your Tasks 1. Your task information is displayed in your Tasks folder. If you are not already viewing your Tasks, click the Tasks button in the Outlook Bar. 2. By default, your Tasks are listed in ascending order by due date. The subject of the task and the due date are displayed. 39

43 3. Although your Tasks are listed in ascending order by due date, you can change this arrangement using the View dropdown menu on the OWA title bar. This menu provides the following options: Simple List: Lists the subject tasks in ascending order by date due (default). Detailed List: Lists the subject, status, due date, and percent complete for each task. Active Tasks: Lists all tasks that have not been completed. Next 7 Days: Lists all tasks that are due in the next seven days. Overdue Tasks: Lists all tasks that have a due date that has passed. Completed Tasks: Lists all tasks that have been marked as complete. 40

44 4. To open a task record, double-click the task. 5. When you double-click the task, a Task window will open, displaying the General contents of the task record. This window can contain information about the task s subject, due date, start date, status, priority, and percentage complete, as well as attachments and notes. 41

45 6. You can click the Details tab in this window for additional task information. 7. While viewing a task, you can add, edit, or delete information. 8. When you are finished with a task record, you can click the Save and Close button on the Task toolbar to save any changes you may have made, or you can click the Close button ( ) in the upper, right corner of the Task window to discard your changes. You will be returned to your Task folder. 42

46 Adding a New Task 1. From the New dropdown menu on the OWA toolbar, select the Task command. Or, if you are already viewing your Tasks folder, you can click the New button. A new Task window will open. 43

47 2. Enter the contact information in the appropriate fields. You can click the Details tab for additional task information. 3. When you are finished with your new task record, you can click the Save and Close button on the Task toolbar to save your new record, or you can click the Close button ( ) in the upper, right corner of the Task window to discard your addition. You will be returned to your Task folder. Note: You may need to refresh your browser window after creating a new contact to display the new task. 44

48 Additional Features and Options for Tasks Prints the task record. Adds an attachment to the task record. Sets Recurrence for a regularly occurring task. Marks the task as complete. Access context sensitive, on-line Help. 45

49 Folders AIS employees with accounts on the Exchange server are allotted a certain amount of space for their Outlook items. Accounts have a 300 MB limit but additional space can be requested. When this individual allotment has been used, cannot be received until unneeded items have been removed. Because of this limit, you need to manage your Exchange account information, including sent and received , calendar appointments and events, contacts, tasks, and deleted items Viewing Exchange Folders 1. To view the contents of an Exchange folder in the Work Area, click the folder name in the Outlook Bar. The following folders will be listed for your Exchange account in addition to any folders you may have created: Calendar: Schedule of appointments and events. Contacts: Database of names, addresses, phone numbers, etc. Deleted Items: Temporary storage area for items that have been deleted but not yet removed from your Exchange account. Drafts: Temporary storage area for draft messages that have been saved but not yet sent. Journal: Tool that can automatically record your daily activities. Junk Area that automatically receives s that you have designated as junk . Notes: Notepad utility for recording short notes. Outbox: Temporary storage area for messages that have been sent to the Exchange server but not yet sent by the Exchange server to the recipients. Sent Items: Collection of messages you have sent. Tasks: To-do list utility for managing tasks. 46

50 Deleting an Item 1. To delete an item, select the item by clicking on it. 2. Click the Delete button ( ) in the OWA toolbar, or press the Delete key on your keyboard. The selected item will be moved to the Deleted Items folder. 47

51 3. To remove the items from your Exchange account, you must delete items from the Deleted Items Folder. To view these items, click the Deleted Items folder in the Folder list of the Outlook Bar. To remove all these items click the Empty Deleted Items button ( ) on the OWA toolbar. Note: Until you empty the Deleted Items folder, items in this folder remain in your Exchange account, and reduce the space available for your Outlook items. 48

52 Sent Items Folder By default, a copy of every that is sent is placed in the Sent Items folder. To view items in this folder, click Sent Items in the Folders list of the Outlook Bar. A list of all sent items will be displayed in the work area. The recipient of each that was sent will be displayed in the To column, in addition to the Subject and Date and time the was sent. Delete items from this folder regularly, as needed. 49

53 Creating a New Folder 1. While viewing your Exchange folders, you can create a new folder by selecting the Folder command from the New menu. Click on the triangle next to "New": A Create New Folder dialog box will open. 2. In the dialog box, enter the Name for your new folder, select the type of items, such as contacts or mail, which the folder will contain from the Folder contains dropdown menu, and select the location where the new folder will be created from the list of folders currently in your Exchange account. 50

54 3. Click the OK button to create the new folder, or click the Cancel button if you decide not to create the folder. You will return to the OWA window. Note: After creating a new folder, you may need to refresh your browser window to display the new folder. 51

55 Moving and Copying an Item 1. While viewing your Exchange folders, you can move an item displayed in the OWA work area into a folder displayed in the Outlook Bar by dragging the item icon to the folder icon similar to moving files on your computer. Note: If you hold the Control (Ctrl) key on your keyboard while dragging, you will copy the item into the folder. 2. The item will be moved or copied to the folder. 52

56 Outlook: Web Access Public Folders A public folders is a type of bulletin board which can be used to post information rather than sending a mass ing job announcements, professional development opportunities etc. They also contain the AIS Main Calendar, facilities scheduling and work planner calendars. The events office will post most calendar items. However, any teacher can enter assignments into the Work Planner. Click on Public folders (a new window opens) and select the folder into which you wish to post: An assignment is posted just like any other event in a calendar. Remember to check All Day Event which implies that it has no time of day associated. 53

57 Exchange Options Using Outlook Web Access, you can customize the display and function of several important components of your Exchange account. Setting Exchange Options 1. Click the Options button in the Outlook Bar. 2. From the Options window, you can change your option settings. 54

58 The following options can be set: Out of Office Assistant: Automatically replies to received messages. It is strongly recommended NOT to use this as it also replies to junk . Messaging Options: Sets notification options when new arrives and how is formatted. Reading Pane Options: Determine how items in the reading pane are handled after the item is viewed. Spelling Options: Set the options for spell checking . Security: Install the latest version of security controls. Privacy and Junk Filter junk as it arrives in your Inbox. Appearance: Set the color scheme for OWA. Date and Time Formats: Sets the style for date and time display, as well as sets your time zone. Calendar Options: Sets when weeks and days begin and end. Reminder Options: Sets reminder options for appointments, events, and tasks. Contact Options: Determines whether Exchange first searches through the AIS Global Address list or your Contacts to identify entered names. Password: No functionality. Recover Deleted Items: Restores selected items that recently have been emptied from your Deleted Items folder. 3. When you are finished setting options, you can click the Save and Close button on the Options toolbar to save any changes you may have made, or you can click the Close button on the Options toolbar to discard your changes. You will be returned to whatever folder you were viewing before you entered the Options window. 55