Shoviv Exchange Recovery Manager

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1 - Exchange migration to recover and migrate corrupted EDB file, Office365 mailboxes, Live Exchange server, Outlook profile mailbox(s) into Office365(public/archive mailbox), Live Exchange(public/archive mailbox), Outlook PST file. Save EDB Files Items in EML/MSG Copyright 2018 Shoviv Software Private Limited

2 Table of Contents 1. About Shoviv Exchange Exchange Recovery Manager 1.1 Introduction 1.2 Key Features 1.3 System Requirements 2. Installation and Uninstallation 3. User Interface 3.1 Introduction 3.2 Ribbon Bar 3.3 Folder View 3.4 Item View 3.5 Item Preview 4. Add Source 4.1 Add Source EDB file(s) 4.2 Add Source Exchange server mailboxes 4.3 Add Source Office365 mailboxes 4.4 Add Source Outlook profile 4.5 Add Source Exchange server single mailbox 4.6 Add Source Office365 single mailbox 5. Close Source 5.1 Close Source 6. Save Items 6.1 From Folder View 6.2 From Item View 6.3 From Search View 7. Save Attachments 7.1 From Folder View 7.2 From Item View 7.3 From Item Preview 7.4 From Search View 8. Export source single Mailbox into 8.1 Exchange Server 8.2 Office Export Source multiple mailboxes into 9.1 Outlook PST 9.2 Live Exchange Mailbox 9.3 Office365 Mailbox

3 10. Tools 10.1 Search 11. Help 11.1 About EDB Recovery 11.2 Visit Home Page 11.3 Supports 12. Activation 12.1 Activate License 13. Buy Now 13.1 Buy Now 14. Legal Notice 14.1 Copyright 14.2 Trademarks 14.3 Disclaimer 14.4 License Agreement

4 Introduction to Shoviv Exchange Server Manager is an all in one software solution for Microsoft Exchange related migration and export processes which efficiently recovers the corrupted or damaged EDB files and also migrate exchange server mailboxes, Office365 mailboxes to any Microsoft mail service such as Microsoft Exchange server (any version) and Microsoft Office365. Apart from that, the software the feature to convert user mailboxes into PST file and also allows you to save items in various formats such as eml, msg, html. The software comes with enhanced features which are not only capable of exporting EDB files to Exchange server, Office365 and Outlook PST file but is also capable to exporting EDB files in Public and Archive mailboxes of Office365 and Live Exchange. Some of the amazing features of this software are mentioned below:- Add different source mailboxes such as EDB, Exchange server mailboxes, Office365 mailboxes, Outlook Source Profile and Exchange/office365 single store to the software for recovery and export. Recovers the corrupted or damaged EDB file(s). Export multiple mailboxes in one go, so that you don't need to monitor the whole process and export individual mailbox separately. Export added source mailbox(s) to PST file, Live Exchange Mailbox and Office 365 Mailbox. Mailbox mapping to map each individual mailbox separately as per your requirement(the smart feature of software automatically map mailboxes with the same username of source and destination by default). Save mailboxes items into multiple formats such as msg, eml, html etc. Search feature to run search queries according to subject name, sender name, attachment availability, from either specific selected folder or from entire user mailbox. Export feature with item filter which allows you to filter out unrequired items according to your need, such as date filter which allows you to filter item of a specific date or any range of date. EDB files to EML and MSG file format.

5 Key Features 1. Add multiple EDB files, source such as Outlook profile, Office365 mailbox, live exchange mailboxes. 2. Close multiple and single EDB file. 3. Recovers folders, , calendar events, contacts, tasks, notes, drafts etc. 4. Recovers attachments, images, text files etc. 5. Repairs large EDB files no size limitation. 6. Save selected or multiple attachment and open attachment in preview panel. 7. Save selected or multiple item from item view panel and save format MSG, EML, HTML, VCARD, VCAL, CAL, RTF, etc. 8. Open selected item in outlook from item view. 9. Save selected item attachment in disk. 10. Save multiple folder items in format MSG, EML, HTML, VCARD, VCAL, CAL, RTF, etc. 11. Save multiple folder item attachment in disk. 12. Export added single and multiple EDB file in PST file. Export in existing PST. Export in new PST with password protected. Export in new PST with split feature between 100 MB to MB and 1 GB to 50 GB. Filter option also available message class and date range. 13. Export in live exchange Single Mailbox and Multiple Mailbox. 14. Export in live exchange Public Folder. 15. Export in live exchange Archive Mailbox. 16. Export in hosted exchange/office 365 in Single Mailbox and multiple mailboxes. 17. Export in hosted exchange/office 365 in Public Folder. 18. Export in hosted exchange/office 365 in Single Archive Mailbox. 19. Search option is used to search a particular item. You can search multiple folder(s) items. Search based on subject, from, cc, to, bcc and read or unread message. Search also based on attachment name, attachment type, message class, message date. 20. Supports both 32 bit and 64 bit outlook version. 21. Supports Exchange Server 2003/2007/2010/2013/2016.

6 System Requirements Basic System Requirements: Pentium Class Processors 128 MB RAM 100 MB free space for software installation Supported Operating Systems (32/64-bit version): Supports Windows XP, 2000, 2008, 2010, 7, Vista Virtual Environments Supports: 1.0x, 2.x, v6.0x, 2007, ESX4.0, ESXi. MS Outlook Platforms Supports - Supports Microsoft Outlook 97, 98, 2000, XP, 2003, 2007, 2010, 2013, and 2016 (32/64 bit versions) Exchange server supported with Outlook version: For Microsoft Exchange Server 2000 and Microsoft Exchange Server 2003 (Microsoft Outlook 2000 or higher version of outlook is required). For Microsoft Exchange Server 2007(Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 is required.) For Microsoft Exchange Server 2010(Microsoft Outlook 2003 or Outlook 2007 or outlook 2010 is required)

7 Install The Software The user needs to download the software from the given link and save it to the user system. Before installing the software the user is required to make sure that the basic criteria for the system requirement are read carefully fulfilling all the details mentioned Please make a note that the software installer is available in the user s system. If the installer file is not available the user can download the file from our website The steps for installing the setup file is as follows:- Double-click the Shoviv Exchange Server Manager Installer file. It will initiate the installation process with the following setup wizard. Click Next option in the Wizard to continue the process. Read the License agreement carefully before accepting. Click on I accept the agreement option after reading the license agreement. And if you do not agree with

8 the condition of the agreement click on I do not agree the agreement. Click on "Next" to continue. This will display the following wizard dialog box to change the destination location. After the destination location has been set. Click "Next" and the setup will create the program location of the shortcuts folder in the Start Menu.

9 Click Next to Continue with further steps. Click Next and wait for the installation process to get complete.

10 Uninstall The Software There are two methods to uninstall Uninstall from Windows Start Menu Uninstall from Control Panel Uninstall from the Windows Start Menu Click Start > All program > Shoviv for Exchange Server Manager > Uninstall Shoviv Exchange Server Recovery Manager Software followed by a warning message which will display. Click the Yes button to continue with the uninstalling process for Shoviv Exchange Server Recovery Manager Software followed by Shoviv Exchange Server Recovery Manager Software was successfully removed from your computer message. After the Message has been displayed click OK button to complete the Exchange Server Recovery Manager Software un-installation process. Uninstall from the Control Panel Go the Start menu > Control Panel. The Control panel window will be appears. Go the Program option Double-click the Add or Remove Programs icon and select Uninstall a program underneath the Program option. Select Shoviv Exchange Server Manager Software and select on Remove option followed by a warning message. Click the Yes button to continue with the uninstalling process for Shoviv Exchange Server Manager Software followed by Shoviv Exchange Server Recovery Manager Software was successfully removed from your computer message. After the Message has been displayed click OK button to complete the Exchange Server Manager Software un-installation process. Copyright 2018 Shoviv Software Private Limited

11 Introduction The User-interface of the software is designed with highly enhanced integrity so that the software can perform its work swiftly with user-friendly access during the operation. The interface comes with simple and secure access for the recovery and migration of data and information. User interface of the consists of four Sections Ribbon Bar: The ribbon bar is the top level bar in the user interface which consist of items such as Add Source, Close Source, Refresh Items, Import EML and MSG, Export Live Exchange, Office365, Outlook PST, Save attachments, Activate License, etc. Folder older View: Folder view display the folder of added source Folder view contains options to add source, Close source, Save Item, Save Attachment, Export Item, Export Item in Live Exchange, etc. Item View: The Item view displays the items of the source folder.

12 The item view may contain option like open item, save item, save attachments and select all. Item Preview: The Item Preview displays the message which is stored in the item body, item property, recipient and attachments for the source item.

13 Ribbon Bar The ribbon bar contains options like actions, action in live, Export to single mailbox, Export to multiple mailboxes, save mailboxes, tools, exit, activate, etc. 1. Action Add Source: With Add source option you are allowed to add corrupted, damaged or non corrupted source to the Software. The source may consist of EDB files, Exchange Server Mailboxes, Office365 Mailboxes, Outlook Profile stores, Exchange and Office365 Single stores, etc. Close Source: With the Close source option you are allowed to close added files sources such Offline Exchange server, Exchange Server Mailboxes, Office365 Mailboxes, Outlook Profile stores, Exchange and Office365 Single stores, etc. Refresh: Refresh Add source folder and items. 2. Action in Live: Import EML: The import EML files allow you to add EML items into added Live Exchange server, Office365 or Outlook Profile. Import MSG: The Import MSG option allow you to add MSG items into added Live Exchange server, Office365 or Outlook Profile. Create folder: This option create folder in added LiveExchange server, Office365 or Outlook Profile.

14 Rename folder: The rename folder option allow you to rename folder in Added live exchange, Office365 and Outlook Profile Delete folder: If you want to delete added folder in Live Exchange, Office365 and Outlook profile then delete folder option will help you do that. 3. Export in mailboxes: Outlook PST: Export source s multiple mailboxes in Existing or new PST files. Live Exchange: Export Multiple EDB files to access in Live Exchange server. Office365:Export source s multiple mailboxes to Office Export in Single mailboxes: Live Exchange mailbox Export source s single mailbox to Live Exchange mailbox. Office365: Export source s single mailbox to Office365. Live Exchange Public folder: Export source s single mailbox to Live Exchange Public folder. Live exchange Archive folder: Export source s single mailbox to Live Exchange Archive mailbox. 5. Save Mailboxes: Save Items: With Save item you can save source s items into various formats such as EML, MSG, HTML, VCARD, VCAL, CAL, RTF, etc in discussing filter and folder hierarchy. Copyright 2018 Shoviv Software Private Limited

15 6. Tools: Save Attachments: Save multiple item s attachments into disk using filter and folder hierarchy. Search: With this option you can search the items of source mailboxes using various criteria such as Item subject, recipients(to), sender(from), item property and attachments availability. 7. Exit: Exit: The Exit option allow you to depart the software using click exit button. 8. Activate: Activate License: You can activate the functioning of this software through activate license option. The activate license option consist of two type of activation online Activation and offline activation. Buy Now: Buy now option allows the user to buy the software. It redirects you to our official websites from where you can buy the software with full functionality of the software.

16 Folder View The folder view displays the folders of the mailboxes that have been added to the applications as a source. The folder view contains the list of mailboxes and their folders. The folder view consists options which you can access by right-clicking on folder view are. Add source - This option is used to add the source file to the software. i.e. - EDB file(s), Live exchange mailbox(s), Office365 mailbox(s). Close source - To close source file(s). Do not show inaccurate item - Prevent inaccurate items to show on the listing (only applicable for EDB file). Refresh - To refresh the folder/mailbox item(s). Search - Search specific item(s) using various filter and criteria. Create folder - Create a new folder to the source file directly from the software. Rename folder - Rename the folder of the source file directly from the software. Delete folder - Delete the folder of the source file directly from the software. Import EML items - Import EML item(s) to the specific folder directly from any specific location of the disk. Import MSG items - Import MSG item(s) to the specific folder directly from any specific location of the disk. Save item - To save item(s) into the disk in various formats such as eml, msg, html. Copyright 2018 Shoviv Software Private Limited

17 Save attachment - To save item's attachments into the disk. Export in Outlook PST - Export Source mailbox(s) into Outlook PST format. Export in Live Exchange Mailbox - Export Source mailbox(s) into Microsoft Live Exchange mailbox(s). Export in Office365 - Export Source mailbox(s) into Microsoft Office365 mailbox(s). Export to Public Folder - Export Source mailbox(s) into Microsoft Office365 or Live Exchange's Public folder. Export to Archive Folder - Export Source mailbox(s) into Microsoft Office365 or Live Exchange's Archive Mailboxes.

18 Item View The item View displays the items of the source which is available inside the folder of source mailboxes. The item view comprises of options - Open Item - Open Item with default program to preview. i.e. item with Outlook. Save item - To save item(s) into the disk in various formats such as eml, msg, html. Save attachment - To save item's attachments into the disk. Select all - Select all items in the list view.

19 Item Preview The Item preview option allows you to display the selected 's body, property, attachment, recipients, and also allow you to save attachment of that individually. The Item preview options are - You are free to adjust the width of the Item Preview Panel. Moreover, you can view the message using the scroll bars. Item body - To display the body of item. Item property - To display the properties of the selected items. Recipient - To display the list of recipients of the selected items.

20 Attachment - To display the list of attachments of the selected items. Open - To open the selected attachment item of the selected items. Save - To save the selected attachment item of the selected items. Save - To save all items in the attachment list view.

21 Add Source The add source files are the option available for you to add the desire mailbox or sources which is required for recovery/migration. The source mailboxes can be added using two ways through which the add source can be added in the application. The first way is by adding the source through the ribbon bar. You are required to Go to the ribbon bar and click on the Add Source option for adding sources such as EDB mailbox, Exchange server mailbox, Office365 mailbox, Outlook Profile stores and Exchange/office365 single store. The second way is by right clicking on the folder list and a context menu or pop-up menu will appear in which add source option will be available for you along with different other options. The add source option may add sources like EDB mailboxes, Exchange server mailbox, Office365 mailbox, Outlook Profile stores and Exchange/office365 single store. Add source After opening the add source dialog you will get six option to add the different type of source files which are as follow - 1. EDB File To add EDB file into the software Select EDB file - Select EDB file using browse "Button" from local disk. Copyright 2018 Shoviv Software Private Limited

22 Search - To search EDB files from the specific location on disk. Select STM file - For the lower version of exchange server i.e. Exchange server Select temp path - To store temporary data during recovery process by our software.

23 2.Exchange server mailboxes - To add Live exchange server's mailboxes into the software to save and export process. Domain name of Domain IP - Of the desire Exchnage server. User Name - Of the desire user mailbox. Password - Of the respective user mailbox. 2. Select mailboxes : Select mailboxes which you want to export or perform migration process. those mailboxes will be added to the software folder view with proper folder hierarchy.

24 Copyright 2018 Shoviv Software Private Limited

25 3. Office365 Mailboxes - To add the mailboxes of Office365 into the software to save and export process. Office365 Username - Of the desire user mailbox To add the mailboxes of Office365 into the software to save and export process. Password - Of the respective user mailbox. 2. Select mailboxes : Select mailboxes which you want to export or perform migration process. those mailboxes will be added to the software folder view with proper folder hierarchy.

26 Copyright 2018 Shoviv Software Private Limited

27 4. Outlook Profile Stores - To add mailboxes of preconfigured Outlook profiles. Office365 Username - Of Outlook (preconfigured profiles). Refresh - To refresh the Outlook profile list. Get Address List Mailboxes - To get mailboxes list from address list of select profile. 2. Select mailboxes : Select mailboxes which you want to export or perform migration process. those mailboxes will be added to the software folder view with proper folder hierarchy.

28 Copyright 2018 Shoviv Software Private Limited

29 5. Exchange server single mailbox - To add single Live exchange serve mailbox into the software to save and export process. Store type - Select Store type of desire mailbox i.e. Public folder/archive mailbox of the desired mailbox. User Name - Name of the desire user of Live Exchange mailbox. Password - Of the respective user mailbox.

30 6. Office365 Single Store - To add the single user mailbox of an office365 to save/export items. Store type - Select Store type of desire mailbox i.e. Public folder/archive mailbox of the desired mailbox. User Name - Name of the desire user of Office365. Password - Of the respective user mailbox.

31 Close Source The close source files option is provided to you to close the source. There are generally two ways which are given in the application through which you can remove or close the source. The first way is by going to the ribbon bar to close the source. You are required to Go to the ribbon bar and click on close source options which close the source. The second way is by right click on the folder list and a context menu or pop-up menu will appear in which the user can select close source option from the context menu and close the source the user desire to close.

32 Copyright 2018 Shoviv Software Private Limited

33 Save Item From Folder View Save item: The Save item option allows you to save items into various formats such as EML, MSG, HTML, VCARD, VCAL, CAL, RTF, etc. in discussing filter and folder hierarchy.. The folder view options through which you can save item are by going to the folder list and right click on the folder list. A context menu or pop- up menu will appear in which you can select the Save items and save items in different formats such as MSG, EML, HTML, VCARD, VCAL, CAL, RTF, etc. 1. After click on the save item option a dialog wizard box will pop up in which you need to check and uncheck the folder which is required for saving the attachments. Check/Uncheck sub folder: With this option you can click on any check box then all the child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of. After the selection and un-selection has been done you can click Next button in the Wizard dialog box.

34 2. After click on Next button the filter page is shown in which there are two type of option available to save items on the disk. Process Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class. The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box.

35 Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue.

36 3. After click on the Next option the target folder box will appear. The target folder is comprised of the following segments Select Target or Create folder hierarchy by option and Save type. Select Target:- The select target option allows you to give the desire target location anywhere is the system by selecting the browse option and giving the desired target a location to get save. Create folder hierarchy by: The create folder hierarchy option is again sub divided according to the preference criteria by Folder name and Message date so that you can select and save attachment according to your need. Folder name: If you would like to create folder hierarchy then select on the Folder name option by clicking on the option.the save attachments will be create according to the folder name. Message date: If you would like to create the folder hierarchy according to the message date then you need to select on the Message date option. This option will create the files according to the date that has been selected by you. Save Items: Save items contain the different file format according to which you can save the items in MSG, EML, HTML, VCARD, VCAL, CAL, RTF, etc.

37 4. After all the details has been fulfilled click on the Next button and wait for the report to generate. After the report has been generated you can save the report in the desire location and Finish the program after successful completion of the program.

38 Save item from item view The Item view allows you to display the items source which is available inside the source mailboxes. The item view comprise of options Open, Refresh, Save Item, Save Attachment and Select All. For saving items view there are two options according to which save item view can be selected First option - Go to the ribbon bar item menu and select save item from the save mailboxes option from the ribbon bar. Second option - Click on the item view mailbox or items after which a context or popup menu will appear. You can select the different file format from the option. 1. After click on the Next option the target folder box will appear. The target folder is comprised of the following segments Select Target or Create folder hierarchy by option and Save type. Select Target: The select target option allows you to give the desire target location anywhere is the system by selecting the browse option and giving the desired target a location to get save. Create folder hierarchy by: The create folder hierarchy option is again sub divided according to the preference criteria by Folder name and Message date so that you can select and save attachment according to your need. Folder name: If you would like to create folder hierarchy then select on the Folder name option by clicking on the option.the save attachments will be create according to the folder name.

39 Message date: If you would like to create the folder hierarchy according to the message date then you need to select on the Message date option. This option will create the files according to the date that has been selected by you. Save Items: Save items contain the different file format according to which you would like to save the items in such as MSG, EML, HTML, VCARD, VCAL, CAL, RTF, etc. 2. After the details have been fulfilled start the process and click OK after the process has been completed successfully.

40 Save item from search view The search view option allows you to search the multiple items added using various criteria such as general, item property and attachments. The search option also allows search based upon subject, from, cc, to, bcc and read or unread message. Save Items: The Save item option allows you to save various formats such as EML, MSG, HTML, VCARD, VCAL, CAL, RTF, etc in discussing filter and folder hierarchy. You can save item from the search item by click on the search option from the ribbon bar. When we click on the search view on the ribbon bar a dialogue box will pop-up in which the users need to click on the check/uncheck on sub folder option and then the right click on the list view to save items.

41 Save Attachments Form Item Preview The save attachments form item preview is to save the attachment which is displayed in the item preview option. 1. First option - Go to the ribbon bar and select save option present in the ribbon bar. 2. Second option - Select the displayed messages and click on the attachment tab which is given below in item preview. You can click on the attachments and can save and open the item attachment, select all help you to select all attachments in one go.

42 Save Attachments From Folder View 1. There are two different options available to save attachment from the folder view which are as follows. The first option require you to go to the ribbon bar and select Attachment under the Save mailboxes option. Second option is by right click on the folder list a context menu will appear in which you need to select the save attachment option. 2. After click on the save attachment option a dialog wizard box will pop up in which you need to check and uncheck the folder which is required for saving the attachments. 3. If select sub folder: With this option you can click on any check box then all the child folder will automatically be selected or unselected. After click on Next button the filter page is shown in which there are two type of option available to save attachment on the disk.

43 Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class.

44 The default message cannot be remove from the dialog box which contain message class. You can only remove the custom added message class from the dialog box. Date Range: This option allows you to filter the message according to their date.after the date range has been added. Click on Next in the wizard box to continue. 4. After click on the Next option the target folder box will appear. The target folder is comprised of the following segments Select Target or Create folder hierarchy by option. Select Target: The select target option allows you to give the desire target location anywhere is the system by selecting the browse option and giving the desired target a location. Create folder hierarchy by:the create folder hierarchy option is again sub divided according to the preference criteria by Folder name, Subject Name and Message date so that you can select and save attachment according to your need.

45 Folder name: If you would like to create folder hierarchy then select on the Folder name option by clicking on the option.the save attachments will be create according to the folder name. Subject Name: If you would like to create folder hierarchy like message subject then select By Subject Name option. This option will allow you to save the items attachments according to their subject name. Message date: If you would like to create the folder hierarchy according to the message date then you need to select on the Message date option. This option will create the files according to the date that has been selected by you.

46 5. After click on Next button Status will be shown.the Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Cancel/Stop button The cancel/stop button allows you to stop all process immediately. Save report: The save button allows you to save report of the process into html file. After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

47 Save Attachments From Item View For saving the attachment from the items view there are generally two methods available with the help of which the save items attachment can be saved. Step 1: First option- Go to the ribbon bar and then select the save attachment Second option- Right clicking on the item list. After right click on the item list a context menu will appear in which user can select save attachment option. Step 2: Select the target folder using browser button where you want to save attachment. If you want to save attachments with respective folder hierarchy then check Folder Name option. If you want to save attachments with respective subject folder hierarchy then select Subject Name option. If you want to create folder hierarchy with respective message date then check the Message Date option.

48 After the options has been selected you can run the process by clicking OK after the process is completed successfully.

49 Save attachment from search view With the search view option you can search the items added using various criteria such as general, item property and attachments. The search option also allows search based upon subject, from, cc, to, bcc and read or unread message. Save Attachment: You can save attachment from the search result. When we click on the search view on the ribbon bar a dialogue box will pop-up in which the users need to click on the check/uncheck on sub folder option and then the right click on the list view to save attachment.

50 Export Single Mailbox in Live Exchange 1. Export to LIve Exchange To Export the source mailbox in Live Exchange format you are provided with two options 1. First option - is by going to the Ribbon bar and Click on the Export Mailbox option from the ribbon bar. The export mailboxes option allows you to export source or a single mailbox in Live Exchange, Live Exchange archive mailbox and Live Exchange public folder. 2. Second option - is by Right click on the folder list and a context menu or a pop-up menu will appear on which you can click on the Export in Live Exchange mailbox, Live Exchange archive mailbox or Live Exchange public folder. 2. After click on the Export mailboxes live exchange option a dialog wizard box will pop up in which two different options will be provided to you to Check/Uncheck the folder and Include Folders/Exclude Folders which is require. Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of. With this option unselected the child folders by clicking on any child folder in folder list after which the particular folder will not automatically be selected or un-selected in select/unselect Child folder(s).

51 3. After click on Next button the filter page is shown in which there are two type of option available to save items on the disk. Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class.

52 The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box.

53 Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue Click on the next button to proceed forward with the process. 4. After click on the Next button Export item to Live exchange mailbox wizard box will appear which consist of two options for the user along with the option to export in Live Exchange mailbox, Live Exchange archive mailbox and Live Exchange public folder. Migrate to default store Migrate to selected mailbox 1. Migrate to default store: By this option you can migrates in the existing outlook profile. 2. Migrate to selected mailbox: This option allows you to export the mailbox into selected profile here you need to input credentials of required mailbox manually.

54 3. Export in option is also allot in the Wizard box from which you can choose Live exchange mailbox, Live exchange archive mailbox and Live Exchange public folder. Click on the next button to continue with the process further. 5. After click on Next button process status will be shown.the process status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Stop button The stop button allows you to stop all process immediately. Save report- The save button allows you to save report of the process into html file.

55 After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

56 Export single mailbox in Office 365 To Export the EDB file and source in Office365 you are provided with two options First option is by going to the Ribbon bar and Click on the Export Mailbox option from the ribbon bar. The export mailboxes option allows you to export source or a single mailbox intooffice365 mailbox, Office365 archive or public folder. Second option is by Right click on the folder list and a context menu or a pop-up menu will appear on which you can click on the Export in Office365 and Office365 archive mailbox or public folder. 1. After click on the Export in Office365 option a dialog wizard box will pop up in which two different options will be provided to you to Check/Uncheck the folder or Include Folders/Exclude Folders which is require. Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of. With this option unselected the child folders by clicking on any child folder in folder list after which the particular folder will not automatically be selected or un-selected in select/unselect child folder(s).

57 2. After that click on Next button the filter page is shown in which there are two type of option available to filter items to export into Office365 mailbox. 1. Message Class: The message class filter option allows you to filter items by message class of the item. You can include or exclude the selected message class s items. After clicking on the add button a message class dialog box will pop-up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class.

58 The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box.

59 2. Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue Click on the next button to proceed forward with the process. 3. After click on the Next button an Export item to Office365mailbox wizard box will appear which may consist of two options along with the option to export in Office365 or Office365 archive and public folder. Migrate to default store Migrate to selected mailbox 1. Migrate to default store: By this option you can migrates in the existing outlook profile.

60 2. Migrate to selected mailbox: This option allows you to export the mailbox into selected profile here you need to input credentials of required mailbox manually.

61 3. Export in option is also allot in the Wizard box from which you can choose Office365 mailbox, Office365 archive mailbox or Office365 public folder. Click on the next button to continue with the process further. 4. After click on Next button Status will be shown.the Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Stop button: The stop button allows you to stop all process immediately. Save report: The save button allows you to save report of the process into html file. After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

62 Export Multiple Mailboxes in Outlook PST To Export the EDB files and source in Outlook PST file format you are provided with two options First option is by going to the Ribbon bar and Click on the Export Mailboxes option from the ribbon bar. The export mailboxes option allows you to export sources or EDB files in Outlook PST format. Second option is by Right click on the folder list and a context menu or a pop-up menu will appear on which you can click on the Export in Outlook PST to export the source items. 1. After click on the Export mailboxes Outlook PST option a dialog wizard box will pop up in which two different options will be provided to you to Check/Uncheck the folder or Include Folders/Exclude Folders which is require. Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of.

63 With this option unselected the child folders by clicking on any child folder in folder list after which the particular folder will not automatically be selected or un-selected in select/unselect child folder(s). Include Folders/Exclude Folders: The Include/exclude consist of three option according to which you can opt to export the EDB files or Source further. Include Folders: In include folder you can select only those files which will be exported. Exclude Folders: In exclude folders you can select only those files which will not be exported. Add and Remove Folders: In add and remove folder you we can add folders manually and you can also remove it.

64 After the details has been selected click Next to continue with the process.

65 2. After that click on Next button the filter page is shown in which there are two type of option available to save items on the disk. Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class. The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box.

66 Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue

67 3. After click on the next button an Export item to PST format will appear in which you will be provided with two options to export the items into PST format. 1. Export on existing PST option: This option allow you to save the PST files in the existing PST files. 2. Export and create new PST files: With this option you can save the PST files into a new PST files. You are also given with a security features to protect PST files.the additional option that is given to you is to Split PST file size between 100 MB and MB or 1 GB to 50 GB.

68 3. After click on Next button Status will be shown.the Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Cancel/Stop button: The cancel/stop button allows you to stop all process immediately. Save report: The save button allows you to save report of the process into html file.

69 After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

70 Export multiple mailboxes in Live Exchange To Export the EDB files and source in Live Exchange format you are provided with two options First option is by going to the Ribbon bar and Click on the Export Mailboxes option from the ribbon bar. The export mailboxes option allows you to export sources or EDB files in Live Exchange Second option is by Right click on the folder list and a context menu or a pop-up menu will appear on which you can click on the Export in Live Exchange to export the source items. 1. After click on the Export mailboxes live exchange option a dialog wizard box will pop up in which two different options will be provided to you to Check/Uncheck the folder or Include Folders/Exclude Folders which is require. Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of.

71 With this option unselected the child folders by clicking on any child folder in folder list after which the particular folder will not automatically be selected or un-selected in select/unselect child folder(s). Include Folders/Exclude Folders: The Include/exclude consist of three option according to which you can opt to export the EDB files or Source further. Include Folders: In include folder you can select only those files which will be exported. Exclude Folders: In exclude folders you can select only those files which will not be exported. Add and Remove Folders: In add and remove folder you we can add folders manually and you can also remove it.

72 After the details has been selected click Next to continue with the process.

73 2. After that click on Next button the filter page there will be option provide to for selecting live exchange Outlook profile which will be sub categorized in two categories Retrieve All Mailboxes from Outlook profile Retrieve All Mailboxes from Active Directory 1. Retrieve all mailboxes from the Outlook Profile: This option allows you to select an outlook profile and retrieve mailboxes from the Outlook to get address list and then map them according to the desire mailboxes which you want to retrieve the Outlook with. 2. Retrieve all mailboxes from the Global address list: This check allows you to retrieve all addresses from the global address list of selected Outlook profile so that you can export the item from the selected profile. 3. Retrieve all mailboxes from the Active directory: The retrieve all mailboxes from the active directory so that you can get list of mailbox using MAPI massage table method.

74 To process further you are required to click next from the wizard box. 3. After the Next option has been clicked by you a list of mailbox will appear in the screen with the target validate and map mailbox option. To continue with the process you are required to select each individual EDB files mailboxes any other source mailbox and map it with the respective Live Exchange mailbox profile by clicking on the map mailbox button. You can also validate the live exchange profile so that you can be assured about the status of the profile.

75 Copyright 2018 Shoviv Software Private Limited

76 4. After click on Next button the filter page is shown in which there are two type of option available to save items on the disk.

77 Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class. The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box. Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue

78 5. After click on Next button Status will be shown.the Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Stop button: The stop button allows you to stop all process immediately. Save report: The save button allows you to save report of the process into html file. After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

79 Export multiple Mailboxes in Office365 To Export the EDB files and source mailboxes into Office365mailbox you are provided with two options First option is by going to the Ribbon bar and Click on the Export Mailboxes option from the ribbon bar. The export mailboxes option allows you to export sources or EDB file s mailboxes intooffice365 mailboxes. Second option is by Right click on the folder list and a context menu or a pop-up menu will appear on which you can click on the Export in Office365to export the source mailboxes. 1. After click on the Export mailboxes Office365 option a dialog wizard box will pop up in which two different options will be provided to you to Check/Uncheck the folder or Include Folders/Exclude Folders which is require.

80 Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of. With this option unselected the child folders by clicking on any child folder in folder list after which the particular folder will not automatically be selected or un-selected in select/unselect child folder(s).

81 Include/Exclude Mailboxes Folders: The Include/exclude consist of three option according to which you can opt to export the EDB files or Source further. Include Folders: In include folder you can select only those files whom you what to export. which will be exported. Exclude Folders: In exclude folders you can select only those files whom you don t want to export. Add and Remove Folders Options: In add and remove folder you we can add folders manually and you can also remove it.

82 After the details has been selected click Next to continue with the process. 2. After that click on Next button the filter page there will be option provide to for selecting live exchange Outlook profile which will be sub categorized in two categories Retrieve All Mailboxes from Outlook profile Retrieve All Mailboxes from Active Directory 1. Retrieve all mailboxes from the Outlook Profile: This option allows you to select an outlook profile and retrieve mailboxes from the Outlook to get address list and then map them according to the desire mailboxes which you want to retrieve the Outlook with.

83 2. Retrieve all mailboxes from the Global address list: This check allows you to retrieve all addresses from the global address list of selected Outlook profile so that you can export the item from the selected profile. 3. Retrieve all mailboxes from the Office365: The retrieve all mailboxes from the Office365 so that you can get list of mailbox using MAPI massage table method. To process further you are required to click next from the wizard box.

84 3. After the Next option has been clicked by you a list of source mailboxes will appear in the screen with the target validate and map mailbox option. To continue with the process you are required to select each individual mailboxes any other source mailbox and map it with the respective Office365 mailbox profile by clicking on the map mailbox button. You can also validate the live exchange profile so that you can be assured about the status of the profile whether it exists or not.

85 Copyright 2018 Shoviv Software Private Limited

86 4. After click on Next button the filter page is shown in which there are two type of option available Message Class: The message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop- up. The message class dialog box will show some default messages inside the dialog box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class.

87 The default message cannot be remove from the dialog box which contain message class. You can only remove the added message class from the dialog box.

88 Date Range: This option allows you to filter the message according to their date. After the date range has been added. Click on Next in the wizard box to continue

89 5. After click on Next button Status will be shown.the Status wizard will show Source Folder, Target Folder, Item Count, Filtered Items, Copied Items and Process Item in this report. Stop button: The stop button allows you to stop all process immediately. Save report: The save button allows you to save report of the process into html file. After the processing has been done a finish button will be activated. You can click on the finish button and end the process after the process is successfully completed.

90 Search With this option you can search the items using various criteria such as general, item property and attachments. The Search is based upon subject, from, cc, to, bcc and read or unread message and if you select item property and attachments the search will be based on attachment name, attachment type, message class, message date. There are three different options given for the convenience of the user so that search option can be categorized according to your preference. General option Items property Attachment

91 Check/Uncheck Sub Folder: With this option you can click on any check box then the entire child folder will automatically be selected or unselected. The selection can also be made by directly selecting the child folder one by one which you want to save item of. You can also read the messages by selecting the check box then select search in order to read the messages in the preview box. If you want to unselect any other folder form the list then you may do so by click on the folder you want to unselect. If this option unselected the child folders then you can click on any child folder in folder list then particular folder will be selected or un-selected. 1. General Option: The General option allow you to search the item by Subject, cc, to, from and bcc according as per users need. The brief segment of these option and functionality is given below:-

92 Subject : The Subject option allows you to search the individual subject based upon its subject name. The process can be continued by selecting the exclude option from the drop down arrow. The software will exclude on the items based upon their criteria after the exclude option is click. From : The From option allows you to search based upon the name of sender from which the mail has been received. The software will exclude on the items based upon their criteria after the exclude option is click. This process helps you to search for the particular messages which sent by the specified sender. Cc : The Cc option allow you to search based upon the specific name for the message recipient.it helps to search for the particular messages received by the specified recipients. The software will exclude on the items based upon their criteria after the exclude option is click. To : The To option allow you to search based upon the specific name for the message recipient.it helps to search for the particular messages received by the specified recipients. The software will exclude on the items based upon their criteria after the exclude option is click. Bcc : The Bcc option allow you to search based upon the specific name for the message recipient.it helps to search for the particular messages received by the specified recipients. The software will exclude on the items based upon their criteria after the exclude option is click.

93 2. Item Property:The Item Property allows you to search the item by the following ways Read status Message class and Message date. 1. Read Status: The read status drop down bar allows you to read and unread the items in the preview list.the read status may comprise of three options in the drop down bar read items, unread items and all items. 2. Message class: The message class option is for the user swho want to search items based upon their message.the message class filter option allow you to add the message class using the add button. In this option you can include or exclude the message class. After clicking on the add button a message class dialog box will pop-up. The message class dialog box will show some default messages inside the dialogue box. To add new message class you are required to type on the message class in the edit box provided to add new message class. Click on add button to add the new message class. 3. Message Date:The message date option allows you to search by selecting the message date. The message date option consists of & different options in the drop down bar according to which you can select the criteria which you desire. Last 7 days Last 30 days

94 Equal Before After Between Attachment: The attachment may consist of two different options according to which you can search the items. Attachment Name: With attachment name you can search by the name of the attachment Attachment Type: With attachment type you can search by the type of the attachment

95 Another option which given in the search option is the Save items drop down bar. In save item drop down bar you can save the items in different formats such as EML, MGS, VCARD, CAL, RTF, HTML and MSG Unicode.

96 About Exchange Recovery Manager Shoviv Exchange Server Manager is an all in one software solution for Microsoft Exchange related migration and export processes which efficiently recovers the corrupted or damaged EDB files and also migrate exchange server mailboxes, Office365 mailboxes to any Microsoft mail service such as Microsoft Exchange server (any version) and Microsoft Office365. Apart from that, the software the feature to convert user mailboxes into PST file and also allows you to save items in various formats such as eml, msg, html. The software comes with enhanced features which are not only capable of exporting EDB files to Exchange server, Office365 and Outlook PST file but is also capable to exporting EDB files in Public and Archive mailboxes of Office365 and Live Exchange. We have an extensive and proficient support system to assist our customers with all issues related to Exchange Server Recovery Manager. Below are the link provided to the user to collect information based on the support and any queries regarding the sales of the product. For the Website address: For any technical support or queries: For the sale queries of the product: The software also provides the free demo version of the product. In order to assure user about the quality, services, accuracy and effectiveness of the product. The free demo mode is also capable to recover first 50 items from the mailbox.

97 Visit Homepage The is fully functional and helps about the capability and accuracy of the software. You can download the trial version of Shoviv Exchange Recovery Manager to visit the website click on Supports We have an efficient support system to assist our customers with all issues related to using. The software comes with an embedded help manual that can be accessed by clicking Help > Software Help in the menu-bar. You can access the online help for Software at We also have live support wherein you can chat with our software experts at

98 Activate License Activation - You can activate Shoviv product by two methods. 1. Online Activation 2. Offline Activation 1. Online Activation When purchase or buy to Shoviv product/software then you will receive an . Which will have an order number and activation key. By using this option you can activate this product online. 02. Offline Activation If online activation failed or due to some technical reason you aren't abling to activate product then you can use offline activation method. Offline activation has two steps. 1. Generate Code for activation file 2. Activate 1. Generate Code for activation file You need to enter order number in order number field and then click Copyright 2018 Shoviv Software Private Limited

99 on generate license code button. a text file will generate on your desktop, you need to send that file to sales@shoviv.com by using this file we will generate activation file and send it to you on your registered address within few minutes after receiving /request. 02. Activate After receiving activation file sent by Shoviv Software Pvt. Ltd. all you need to do is go to offline activation and browse activation file and hit the Offline Activate button.

100 Buy Now You must buy the full version of software to export entire recovered s from corrupted or inaccessible EDB files into PST, Live Exchange Mailbox, Office 365 as well as save items in EML or MSG file because the Trial Version of Software allows you to export only 25 items per folder from EDB files. You can purchase the software through Shoviv Software website: For any other details related to purchase process, software activation process, us at: Copyright Notice Shoviv Software follows the user manual and testimonials are the copyright of Shoviv software Pvt Ltd, with all reserved rights. As per the Copyright Law this handbook cannot be replicate in any form without a penciled permission in advance by Shoviv Software Pvt Ltd.No charter accountability is assumed, nevertheless, in order to use the information contained herein. Shoviv SOFTWARE PVT LTD.ALL RIGHTS RESERVED.

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