Privacy Policy A. COLLECTION OF INFORMATION. We collect personal information when you:-
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1 Privacy Policy This Privacy Policy governs the use of the services ("Services") provided by Instep Learning Asia Sdn Bhd (Company Registration No H) of 350, 3rd Floor, Amcorp Mall, 18 Persiaran Barat, Petaling Jaya ( We or Our or Us ), either itself or through its subsidiaries or licensees, via various electronic platforms such as mobile applications or website namely greenmark.io or any other platforms designated by Us ( Portal ). By submitting such personal information, we will be processing the personal information provided by you or any third parties and/or further information and data that may be required by us from time to time. A. COLLECTION OF INFORMATION We collect personal information when you:- (1) use the Services, (2) provide comments or submit a problem to us, (3) request information from us and provide your name or return contact information, (4) join any contests or surveys organised by us, or (5) register an account with us either through manual registration or by connecting your social media accounts like Facebook, LinkedIn and Google+. We may process personal information such as:- (1) your name and contact details; (2) particulars of your social media accounts (such as gender, birthdate and location) if such account is connected to our system; and (3) details and activities of users of the Portal. Your name and contact details are obligatory and if you fail to provide such information, we may not be able to provide you with the Services. We may also process other personal information such as:- (1) your activities through the Portal, (2) any information you may send to us or users who use our services, (3) transactional history in order to document a transaction you may have had with us or other users; and (4) information collected through the use of Cookies (as defined below). Some of the information collected by us may not be explicitly submitted by you as we also automatically receives and records information on its server logs from your browser, including your IP address, cookie information, the web pages you request, your browser type and language, access times, and the referring web site address.
2 If you give us information about another person, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can: give consent on his/her behalf to the processing of his or her personal information; receive in his/her behalf any data protection notices; and warrant that you have obtained his/her consent for us to store his/her personal information. B. COOKIES AND WEB BEACONS "Cookies" are data files that may be downloaded to your computer when you visit the Portal and permit the Portal to identify your browser whenever you interact with the Portal. We use cookies to recognize repeat visits by users of the Portal and to collect information about our users interactions with the Portal. These cookies contain identification information that enables us to streamline your experiences using the Portal. You may set your browser software to reject cookies, but you may not be able to optimize the features of the Portal. In some cases, you may not be able to access the Portal if cookies are disabled. We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image called a single-pixel or clear GIF. Web beacons can recognize certain types of information, such as a user's cookie number, time and date of a page view, and description of the page where the web beacon is placed. These web beacons may be used to deliver cookies that conform to our cookie policy. C. USE OF PERSONALLY IDENTIFYING INFORMATION In general, other than providing you with the Services and other services incidental or related to the Services, we may use the information provided to us for the following purposes:- (1) provide, maintain, protect and improve the Portal, to develop new services, and to protect ourselves and our users; (2) develop and display content tailored to your interests on the Portal; (3) verify your eligibility and deliver prizes in connection with any contests and giveaways that the Portal may have; (4) enforce any Terms of Use between us; (5) research purposes including historical and statistical purposes; (6) general operation and maintenance of the Portal including audit and its related portal(s); (7) provide you with regular communications (other than direct marketing materials) from us relating to the Portal; and (8) investigation of complaints, suspected suspicious transactions and research for service improvement. D. DISCLOSURE OF PERSONALLY IDENTIFYING INFORMATION (1) We may share your personal information with:-
3 (a) (b) (c) (d) our related companies for the purpose of developing or marketing new products, services or portals that are developed by our related companies; service providers under contract who help with our business operations (such as merchants, partners, fraud investigations, bill collection, monitoring of user behavior on the Portal and the processing of payments for any products or services); third parties (including those overseas) who provide data processing services; and any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential, which we have engaged to fulfill our obligations to you. (3) We may disclose your personal information if required to do so by law or if we have good faith belief that such disclosure is necessary to protect and/or defend our rights and interests. We may, as permitted by applicable law, disclose your personally identifiable information to third parties in connection with an investigation of fraud, infringement, piracy, tax avoidance and evasion or other unlawful activity and you expressly authorize us to make such disclosures. (4) If we are merged or acquired by another entity, personally identifiable information may be transferred to such entity as a part of the merger or acquisition. E. GENERAL If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties. If you wish to make a request access or request correction of the personal information or have any inquiries or complaints in respect of the personal information, please contact us at: Privacy Officer Tel: privacypolicy@greenmark.io Dasar Privasi Dasar Privasi ini mentadbir penggunaan perkhidmatan ( Perkhidmatan ) yang dibekalkan oleh Instep Learning Asia Sdn Bhd (Nombor Pendaftaran Syarikat H) dengan alamat 350, 3rd Floor, Amcorp Mall, 18 Persiaran Barat, Petaling Jaya (selepas ini dirujuk sebagai Kami ), sama ada sendiri atau melalui anak-anak syarikat atau pemegang- pemegang lesen, melalui pelbagai portal elektronik seperti aplikasi mobil atau laman web terutamanya greenmark.io atau mana-mana portal yang di ditetapkan oleh Kami ( Portal ) Dengan mengemukakan maklumat peribadi disini, kami akan memproses maklumat peribadi yang diberikan oleh anda atau mana-mana pihak ketiga dan /atau maklumat dan data lanjut yang mungkin diperlukan oleh kami dari masa ke semasa.
4 A. PENGUMPULAN MAKLUMAT Kami akan mengumpul maklumat peribadi apabila anda:- (1) menggunakan Perkhidmatan, (2) memberikan komen-komen atau mengemukakan masalah kepada kami, (3) meminta maklumat dari kami dan memberi nama anda atau maklumat perhubungan, atau (4) menyertai apa-apa peraduan-peraduan atau kaji selidik yang dianjurkan kami; atau (5) mendaftar dengan kami sama ada secara manual atau menghubungkan akaun sosial media anda seperti Facebook, LinkedIn atau Google+. Kami mungkin memproses maklumat peribadi seperti:- (1) nama dan maklumat-maklumat hubungan anda, (2) butir-butir akaun-akaun sosial media anda (seperti jantina, tarikh lahir dan lokasi) jika akuan tersebut dihubungkan dengan sistem kami; dan (3) butir-butir dan aktivi-aktiviti pengguna Portal. Nama dan maklumat perhubungan adalah wajib dan jika anda gagal untuk memberikan maklumat tersebut, kami mungkin tidak boleh membekalkan anda dengan Perkhidmatan. Kami mungkin memproses maklumat peribadi yang lain seperti: - (1) aktiviti-aktiviti anda di Portal, (2) apa-apa maklumat yang anda mungkin hantar kepada kami atau pengguna Portal kami, (3) sejarah transaksi untuk mendokumentasikan transaksi anda yang mungkin anda telah buat dengan kami atau pengguna-pengguna lain; dan (4) maklumat yang dikumpul melalui penggunaan Cookies (seperti yang ditakrifkan di bawah). Sebahagian maklumat yang dikumpul oleh kami mungkin tidak diserahkan kepada kami secara tersurat oleh anda kerana kami juga menerima dan merekodkan maklumat secara automatik pada log pelayan daripada pelayar anda, termasuk alamat IP anda, cookie, laman web yang diminta oleh anda, jenis pelayar anda dan bahasa, masa akses, dan alamat laman web yang merujuk. Jika anda memberikan kami maklumat mengenai orang lain, anda mengesahkan bahawa orang tersebut telah melantik anda untuk bertindak bagi pihak mereka dan telah bersetuju bahawa anda boleh: memberi keizinan bagi pihak mereka untuk pemprosesan maklumat peribadi tersebut; menerima bagi pihak mereka apa-apa notis perlindungan data; dan menjamin bahawa anda telah mendapat persetujuan mereka untuk membenarkan kami memproseskan maklumat peribadi tersebut. B. COOKIES DAN WEB BEACON
5 "Cookie" adalah fail data yang mungkin dimuat turun ke komputer anda apabila anda melawat Portal dan membenarkan Portal tersebut mengenal pasti pelayan anda apabila anda berinteraksi dengan Portal tersebut. Kami menggunakan cookies untuk mengiktiraf lawatan ulangan oleh pengguna dan untuk mengumpul maklumat tentang interaksi pengguna kami dengan Portal. Cookies ini mengandungi maklumat pengenalan diri yang membolehkan kami menyelaraskan pengalaman anda semasa menggunakan Portal ini. Anda boleh menetapkan perisian pelayan anda untuk menolak cookies, tetapi anda mungkin tidak dapat mengoptimumkan ciri-ciri Portal. Dalam beberapa kes, anda mungkin tidak dapat mengakses Portal jika cookies adalah diberhentikan. Kami juga mungkin menggunakan kod yang dipanggil web beacon atau clear gifs untuk mengumpul agregat metrik pengiklanan yang tidak bernama (anonymous), seperti mengira layaran halaman, layaran promosi atau respons pengiklanan. Web beacon adalah imej elektronik yang dipanggil piksel-tunggal atau clear gifs. Web beacon boleh mengenal pasti jenis maklumatmaklumat yang tertentu, seperti nombor cookie pengguna, masa dan tarikh halaman dilayari serta perihalan halaman di mana web beacon itu terletak. Web beacon ini mungkin digunakan untuk menyampaikan cookies yang mematuhi dasar cookie kami. C. PENGGUNAAN MAKLUMAT PERIBADI Secara umum, kami mungkin menggunakan maklumat yang diberikan kepada kami untuk tujuantujuan yang berikut: - (1) memberi, mengekalkan, melindungi dan menaiktaraf Portal, untuk membangunkan perkhidmatan-perkhidmatan baru, dan untuk melindungi diri sendiri dan penggunapengguna kami; (2) membangunkan dan memaparkan kandungan yang disesuaikan dengan minat anda dalam Portal; (3) mengesahkan kelayakan anda dan menyampaikan hadiah berkaitan dengan mana-mana pertandingan dan hadiah yang mungkin dianjur oleh Portal; (4) menguatkuasakan mana-mana Terma-terma dan Syarat-syarat antara kami; (5) tujuan penyelidikan termasuk tujuan-tujuan sejarah dan statistik; (6) urusan dan penyelenggaraan umum Portal termasuk audit dan portal(-portal) yang berkaitan; (7) memberi anda komunikasi biasa (selain daripada bahan-bahan pemasaran langsung) dari kami berkaitan dengan Portal; dan (8) menyiasat aduan-aduan, urus niaga yang mencurigakan dan penyelidikan untuk penambahbaikan perkhidmatan. D. PENDEDAHAN MAKLUMAT PERIBADI (1) Kami mungkin akan mengkongsi maklumat tentang anda dengan:- (a) syarikat-syarikat yang berkaitan dengan kami bagi tujuan membangunkan produk baru, perkhidmatan atau portal yang dibangunkan oleh ahli kami; (b) pembekal-pembekal perkhidmatan di bawah kontrak yang membantu operasi perniagaan kami (seperti peniaga-peniaga, rakan-rakan kongsi, siasatan penipuan,
6 pengumpulan hutang, memantau tingkah laku pengguna di atas portal dan proses pembayaran untuk mana mana produk-produk atau perkhidmatan-perkhidmatan; (c) pihak ketiga (termasuk yang diluar negara) yang menyediakan perkhidmatan pemprosesan data; dan (d) mana-mana orang yang berada di bawah kewajipan kerahsiaan yang telah diamanahkan untuk menyimpan data secara sulit, yang kami telah lantik untuk memenuhi tanggungjawab kami kepada anda. (3) Kami mungkin mendedahkan maklumat peribadi anda jika perlu untuk berbuat demikian oleh undang-undang atau jika kami mempunyai kepercayaan yang baik bahawa pendedahan sedemikian adalah perlu untuk melindungi dan/atau mempertahankan hak-hak dan kepentingan kami. Kami mungkin, sebagaimana yang dibenarkan oleh undang-undang yang berkenaan, mendedahkan maklumat peribadi anda kepada pihak ketiga berkaitan dengan sesuatu penyiasatan penipuan, pelanggaran, cetak rompak, mengelakkan cukai dan pengelakan atau aktiviti yang menyalahi undang-undang lain dan anda secara nyata memberi kuasa kepada kami untuk membuat apa-apa pendedahan. (4) Jika kami bergabung atau diperolehi oleh entiti yang lain, maklumat peribadi anda mungkin dipindahkan kepada entiti itu sebagai sebahagian daripada penggabungan atau pengambilalihan. E. AM Jika terdapat perubahan dasar privasi ini dalam apa jua cara, kami akan dikemaskini halaman ini. Dengan sering melayari halaman ini, anda akan dimaklumkan dengan maklumat tentang maklumat yang kami dikumpul, cara ia digunakan dan dalam keadaan tertentu, jika ada, ia dikongsi bersama pihak yang lain. Jika anda ingin membuat permintaan akses atau pembetulan maklumat peribadi atau mempunyai apa-apa soalan atau aduan berkenaan dengan maklumat peribadi, sila hubungi kami di: Pegawai Privasi Tel: Emel: Dated/Bertarikh: 15 th October 2017
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