Sipura SPA 3000 How To. (c) Bicom Systems

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1 Sipura SPA 3000 How To

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3 Sipura SPA 3000 How To All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: avgust 2010 Publisher... Managing Editor... Technical Editors Cover Designer... Team Coordinator... Production... Special thanks to:

4 I Sipura SPA 3000 How To Table of Contents Foreword I Part I Introduction 2 Part II Registering Sipura SPA Requirements Manual... Configuration 6 UAD Settings... 6 Creating Extension... 8 Registering... ATA 11 3 Auto... Provisioning 14 UAD Settings Creating Extension Registering... ATA 18 LAN And WAN... IP Address 21 Part III Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 24 1 Create... A New Provider In PBXware 24 2 Create... A New Trunk 28 3 Create... A DID For PSTN Line 31 4 Configuring... Sipura SPA Part IV Glossary Index 0

5 I Foreword...

6 Part I

7 Introduction 1 2 Introduction Sipura SPA 3000 How to use the Sipura SPA 3000 with PBXware This "How to" is written as a general guide on how to use your Sipura SPA 3000 with PBXware using (GWg) Sipura SPA 3000 firmware. It covers the most common tasks required to have your Sipura SPA 3000 working efficiently.

8 Part II

9 Registering Sipura SPA Registering Sipura SPA Requirements - Manual Configuration - Auto Provisioning 2.1 Requirements 1. Sipura SPA 3000 firmware. - Make sure that the device is loaded with (GWg) firmware. 2. DHCP server. - Fully configured and operational DHCP server. 3. Sipura SPA 3000 Dial Plan. - Fully configured and operational DHCP server. - The Sipura SPA 3000 "Dial Plan" field value needs to be changed using the web interface. STEP ONE: Sipura SPA 3000 Web Interface. 1. Open a new browser window and enter the IP address in order to access the Sipura SPA 3000 administration interface. Example: To learn how to find out the Sipura SPA 3000 IP Address go to chapter "Registering ATA" "STEP ONE". an example with IP address 2. Hit "Enter" on your keyboard. STEP TWO: The Sipura SPA 3000 Dial Plan field value. 1. Click on "Admin Login".

10 5 Sipura SPA 3000 How To 2. Click on "advanced" link. 3. Click on "Line 1" link. 4. Navigate down to the "Dial Plan" group. Clear the "Dial Plan" field, then copy and paste the following value. (*x. **x. *xx [3469] [2-9]xxxxxx 1xxx[2-9]xxxxxx xxxxxxxxxxxx.) 5. Click on the "Submit All Changes" button. The Sipura SPA 3000 will reboot for changes to take effect.

11 Registering Sipura SPA Manual Configuration - UAD Settings - Creating Extension - Registering ATA UAD Settings STEP ONE: PBXware IP address. 1. Find out the IP address of the PBXware server. STEP TWO: Login to PBXware. 1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen. Example: an example with IP address 2. Hit "Enter" on your keyboard. 3. Login to PBXware with your address and password. STEP THREE: UAD status. 6

12 7 Sipura SPA 3000 How To 1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD" and click on the "edit" icon corresponding to "Sipura SPA 3000". 2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No", and "DHCP" is set to "Yes".

13 Registering Sipura SPA Click on the "Save" button to save changes Creating Extension STEP ONE: Add Extension. 1. Navigate to "Extensions". Click on "Add Extension". 2. The standard options window (below) will be shown. 3. Select the Sipura SPA 3000 from the "UAD" select box. 4. Select Location: "Local" or "Remote". Note: 8

14 9 Sipura SPA 3000 How To -"Local" is for all extensions registered on LAN. -"Remote" is for all extensions registered from remote networks, WAN, Internet etc. 5. Click on the "Next" button. STEP TWO: Extension values. 1. Enter values into the required field text boxes. REQUIRED FIELDS: Name: Enter a name for the extension being created. Example: John Smith. Enter the address associated with this extension. This address will receive all system notification messages. Example: john@domain.com. an example with details filled in 2. Click on the "Save" button.

15 Registering Sipura SPA an example with details filled in 3. Click on the "Save & " button. Account details will be sent to the address associated with this extension. OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed. PIN: An auto-generated PIN will allow access to voic and online self care.

16 Sipura SPA 3000 How To Registering ATA STEP ONE: Electricity and Ethernet. - Connect the other end of the cable to an analog telephone. - Your Sipura SPA 3000 needs electricity, so plug the adapter into its jack and connect it to the electricity network. - Connect the ethernet port to a hub, router. or switch as access to LAN.

17 Registering Sipura SPA After successfully connecting your Sipura SPA 3000 to the electricity and data networks, it is time to register it to PBXware. STEP TWO: Sipura SPA 3000 IP address. Find out the IP address of your Sipura SPA 3000 connected to network. 1. Dial ****. 2. Dial 110#. STEP THREE: Sipura SPA 3000 Web Interface. 1. Open a new browser window and enter the IP address in order to access the administration interface. Example: an example with IP address 2. Hit "Enter" on your keyboard. STEP FOUR: Configuring your Sipura SPA Click on "Admin Login". 2. Click on "Line 1". 3. Enter the following details into their respective fields.

18 13 Sipura SPA 3000 How To REQUIRED FIELDS: Proxy IP address of the PBXware server. Example: User ID PBXware extension number. Example: Password The Secret of the extension as received in the associated with this extension. Example: 3dX3r5 an example with details filled in 4. Navigate to the bottom of the page and click on the "Submit All Changes" button. The Sipura SPA 3000 will reboot for changes to take effect. OPTIONAL FIELDS: Display name Example: John Smith, Reception, Entrance Main, Agent One etc. Auth ID Usually the same number as for the account. Other fields Other "options" or "fields" should be left blank or as is by default, they are not important for registering your Sipura SPA 3000 to PBXware. - Conclusion: If everything is done as above described, you should have successfully registered your Sipura SPA 3000 to PBXware. Dial *123 to verify registration. - For further information, please contact the manufacturer or check their website www. sipura.com.

19 Registering Sipura SPA Auto Provisioning UAD Settings Creating Extension Registering ATA LAN And WAN IP Address UAD Settings STEP ONE: PBXware IP address. 1. Find out the IP address of the PBXware server. STEP TWO: Login into PBXware. 1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen. Example: an example with IP address 2. Hit "Enter" on your keyboard. 3. Login to PBXware with your address and password. 14

20 15 Sipura SPA 3000 How To STEP THREE: UAD status. 1. Make sure the UAD is enabled. To check the UAD status, navigate to "Settings:UAD" and click on the "edit" icon corresponding to "Sipura SPA 3000". 2. Make sure "Status" is set to "active", "Auto provisioning" is set to "No", and "DHCP" is set to "Yes".

21 Registering Sipura SPA Click on the "Save" button to save changes Creating Extension STEP ONE: Add Extension. 1. Navigate to "Extensions". Click on "Add Extension". 2. The standard options window (below) will be shown. 3. Select the Sipura SPA 3000 from the "UAD" select box. 4. Select Location: "Local" or "Remote". 16

22 17 Sipura SPA 3000 How To Note: -"Local" is for all extensions registered on LAN. -"Remote" is for all extensions registered from remote networks, WAN, Internet etc. 5. Click on the "Next" button. STEP TWO: Extension values. 1. Enter values into the required field text boxes. REQUIRED FIELDS: Name: Enter a name for the extension being created. Example: John Smith. Enter the address associated with this extension. This address will receive all system notification messages. Example: john@domain.com Auto provisioning: Set to "Yes". MAC Address: Sipura SPA 3000 MAC address. Example: f5f797

23 Registering Sipura SPA an example with details filled in 2. Click on the "Save" button. an example with details filled in 3. Click on the "Save & " button. Account details will be sent to the address associated with this extension. OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed. PIN: An auto-generated PIN will allow access to voic and online self care Registering ATA STEP ONE: Electricity and Ethernet. - Insert a standard RJ-11 telephone cable into the "Phone 1" port. - Connect the other end of the cable to an analog telephone.

24 19 Sipura SPA 3000 How To - Your Sipura SPA 3000 needs electricity, so plug the adapter into its jack and connect it to the electricity network. - Connect the ethernet port to a hub, router or switch as to access LAN. After successfully connecting your Sipura SPA 3000 to the electricity and data networks, it is time to register it to PBXware. The "Profile Rule" field must be set with TFTP server value.

25 Registering Sipura SPA STEP TWO: Sipura SPA 3000 IP address. Find out the IP address of your Sipura SPA 3000 connected to network. 1. Dial ****. 2. Dial 110#. STEP THREE: Sipura SPA 3000 Web Interface. 1. Open a new browser window and enter the IP address in order to access the Sipura SPA 3000 administration interface. Example: an example with IP address 2. Hit "Enter" on your keyboard. STEP FOUR: Configuring "Profile Rule". 1. Click on "Admin Login" link. 2. Click on "advanced" link. 3. Click on "Provisioning" link.

26 21 Sipura SPA 3000 How To 4. Navigate down to "Profile Rule" field, it must be set with TFTP server value. Example: /$MA.cfg an example with details filed in 5. Navigate to the bottom of the page, click on the "Submit All Changes" button. The Sipura SPA 3000 will reboot for changes to take effect. - Conclusion: If everything is done as above described, you should have successfully registered your Sipura SPA 3000 to PBXware. Dial *123 to verify registration. - For further information, please contact the manufacturer or check their website www. sipura.com LAN And WAN IP Address Make sure your "Auto Provisioning" "LAN" and "WAN" IP fields are set with correct IP address. 1. Navigate to "Settings:Servers", and click on the "edit" button corresponding to the server.

27 Registering Sipura SPA Navigate down to "Auto Provisioning" group. - LAN IP: Enter your PBXware local (LAN) IP address. Example: WAN IP: Enter your PBXware wide (WAN) IP address. Example: an example with details filled in 3. Click on the "Save" button. You'll be prompted to click on the "OK" button to restart PBXware for changes to take effect.

28 Part III

29 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 3 24 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware The Sipura SPA 3000 is a small and inexpensive ATA and SIP/PSTN gateway. With careful configuration, it may be used in conjunction with PBXware in place of the Digium Zaptel interface cards. This can be of particular advantage in some implementations since the Digium single-port X100P FXO cards for Asterisk cannot be used, for example, in the UK due to impedance mismatch, and the new TDM400P base price is more than double the cost of the Sipura unit even before adding the required FXO or FXS modules. The only disadvantage is that for PBXware licensing, each Sipura SPA 3000 counts against the licensed number of VOIP trunks for the version of PBXware. This how-to guide gives simple instructions on how to setup PBXware and the Sipura SPA 3000 to work together. You must use a fixed IP address with the Sipura SPA 3000 to work correctly because of limitations of either PBXware or the Sipura SPA 3000 having mutually exclusive authentication entities Create A New Provider In PBXware Create A New Trunk Create A DID For PSTN Line Configuring Sipura SPA 3000 Create A New Provider In PBXware STEP ONE: Create a new provider. 1. Navigate to Settings:Providers. Click on "Add Custom Provider".

30 25 Sipura SPA 3000 How To 2. The standard options window (below) will be shown. 3. Enter values into the required field text boxes. REQUIRED FIELDS: Type: Select "VOIP". Protocol: Select "SIP". Name: Enter, for example: "Generic SIP/FXO Gateway". General

31 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 26 User Type: Select "user and peer". DTMF Mode: Select "rfc2833". Country: Select, for example: "United Kingdom of Great Britain". National dialing code: Enter "0". International dialing code: Enter "00". Network Related Canreinvite: Select "No". Channels Ensure that Channels are set to incoming and outgoing limits of 1 (it s an analog line and can only have one call at a time). Incoming Limit: Enter "1". Outgoing Limit: Enter "1". Authentication Host and Peer host should be set to the IP address of the Sipura SPA Host: IP address of the Sipura SPA Example: Peer Host: IP address of the Sipura SPA Example: Auth Method: Select "none". Register: Select "Not required". Insecure: Select "very". Codecs

32 27 Sipura SPA 3000 How To Disallow: Select "all". Allow: Select "G.711 ulaw" and "G.711 alaw". 4. Click on the "Save" button. OPTIONAL FIELDS: Other "options" or "fields" should be left blank or as is by default.

33 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 3.2 Create A New Trunk STEP ONE: Create a new trunk. 1. Navigate to "Trunks". Click on "Add Trunk". 2. The standard options window (below) will be shown. 3. Select the provider name "Generic SIP/FXO Gataway" from the "Provider" field. 4. Click on the "Next" button. 28

34 29 Sipura SPA 3000 How To 5. Click on the "Advanced Options" button. 6. Enter values into the required field text boxes. REQUIRED FIELDS: Name or Number: Enter a trunk name. Example: "Spa3000". Emergency trunk: Select "No". Username: PBXware needs something in these fields, so put anything, it will not be used. Peer Username: The Sipura SPA 3000 needs something in these fields, so put anything, it will not be used.

35 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 7. Click on the "Save" button. OPTIONAL FIELDS: 30

36 31 Sipura SPA 3000 How To Qualify: Enter "8000". Other fields Other "options" or "fields" should be left blank or as is by default. 3.3 Create A DID For PSTN Line STEP ONE: Create a DID for PSTN Line. 1. Navigate to "DID's". 2. Click on the "Add DID" button. 3. The standard options window (below) will be shown. 4. Enter values into the required field text boxes. REQUIRED FIELDS: Trunk: Select the trunks just created, "Spa3000".

37 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 32 DID/Channel (start): Enter your phone number as DID. Example: Destination: Direct it to Extension, IVR Queues, Voic etc. Example: Extension. Value: Enter destination number. Example: Click on the "Save" button. Note: you MUST setup a DID because PBXware places each VOIP trunk into its own context. Therefore, when we get to the Sipura SPA 3000 configuration, if the dial plan points to an extension, PBXware will respond with error 404 (Not Found) because the extensions are not in the same context as the trunk.

38 Sipura SPA 3000 How To Configuring Sipura SPA 3000 STEP ONE: Electricity and Ethernet. - Connect the other end of the cable to an analog telephone. - Your Sipura SPA 3000 needs electricity, so plug the adapter into its jack and connect it to the electricity network. - Connect the ethernet port to a hub, router, or switch to access LAN.

39 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 34 After successfully connecting your Sipura SPA 3000 to the electricity and data networks, it is time to register it to Sipura SPA STEP TWO: Sipura SPA 3000 IP address. Find out the IP address of your Sipura SPA 3000 connected to network. 1. Dial ****. 2. Dial 110#. STEP THREE: Sipura SPA 3000 Web Interface. 1. Open a new browser window and enter the IP address in order to access the administration interface. Example: an example with IP address 2. Hit "Enter" on your keyboard. STEP FOUR: Configuring your Sipura SPA Click on "Admin Login" link. 2. Click on "advanced" link. 3. Click on "PSTN Line" link.

40 35 Sipura SPA 3000 How To 4. Navigate down to "Sip Settings" group. SIP Port: Enter 5060 into SIP Port field. 5. Navigate down to "Proxy and Registration" group. Proxy: IP address of PBXware server. Example: Register: Select "no". Use Outbound Proxy: Select "no". Use OP Proxy In Dialog: Select "no". Make Call Without Reg: Select "yes". Ans Call Without Reg: Select "yes". DNS SRV Auto Prefix: Select "no".

41 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware Navigate down to "Dial Plan" group. In the Dial Plans section, ensure that Dial Plan 1: has the following: Example: "(S0<: @ :5060>)" This format of the dial plan creates a hotline functionality between the PSTN and the target SIP address. The Sipura SPA 3000 will immediately call the SIP address upon receipt of an incoming call from the PSTN and will not answer the PSTN call until the SIP destination answers the call. Leave the remaining dial plans as default (xx.) 7. Navigate down to "VoIP-To-PSTN Gateway Setup". Voip-To-PSTN Gateway Enable: Select "yes". Line 1 VoIP Caller DP: Select "none". Line 1 Fallback DP: Select "none". VoIP Caller Auth Method: Select "none". One Stage Dialing: Select "yes". VoIP Caller Default DP: Select "none".

42 37 Sipura SPA 3000 How To 8. Navigate down to "PSTN-To-Voip Gateway Setup". PSTN-To-VoIP Gatewey Enable: Select "yes". PSTN Ring Thru Line 1: Select "no". PSTN CID For VoIP CID: Select "no". PSTN Caller Default DP: Select "1". PSTN Caller Auth Method: Select "none". 9. Navigate down to "FXO Timer Values (sec)". VoIP Answer Delay: Enter "0". PSTN Answer Delay: Enter "0". PSTN-To-VoIP Call Max Dur: Enter "0". 10. Navigate down to "PSTN Disconnect Detection" and "International Control".

43 Using the Sipura SPA 3000 as a SIP/PSTN gateway with PBXware 38 The rest of the configuration depends on the country s telephone company analog PSTN configuration. The example shown here is for the UK. Refer to Sipura SPA 3000 localization documentation for country-specific FXO configuration options. 11. Click on the "Submit All Changes" button. The Sipura SPA 3000 will reboot for changes to take effect.

44 Part IV

45 Glossary 4 40 Glossary - DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet. - HUB = A common connection point for devices in a network. - IP Address = Internet Protocol address. - Local = A local area network (LAN) is a computer network covering a local area, like a home, office or small group of buildings such as a college. - LAN = Local Area Network. - PIN = Personal Identification Number. - Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected. - Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another. - Switch = Network device that selects a path or circuit for sending a unit of data to its next destination. - UAD = User Agent Device. - Voic = The electronic transmission of voice messages over the Internet. The messages are stored on a computer until the recipient accesses and listens to them. - WAN = Wide Area Network. - Web Interface = A web interface is the system of controls with which the user controls a device.

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