FedEx Office Print Online Corporate

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1 Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to: 2. Input User ID and Password and click Log in. 3. Click the From DocStore Catalog button in the Order Documents menu to start your order. FedEx Office Print Online Corporate Quick Reference Guide DocStore Catalog TIP: Utilize the Search field to locate documents by name or keyword. Access Advanced Search for additional options. 4. Select documents you would like to order and click Add to Cart. TIP: Double-click a document to access a preview and additional document information. 5. My Cart will display momentarily at the top right of your screen as you add documents. You may continue to add documents or Continue to Checkout. Select Documents From DocStore Catalog 1. Select a folder to view documents. TIP: Once you ve added a document to My Cart, you must Edit Cart or Continue to Checkout to remove the document from your order or change its quantity. My Cart 1. Adjust document quantities as needed (defaults to 1 ). TIP: Click the ( ) icons in the folder list to expand and collapse folders as you browse the catalog. 2. When a folder is selected, documents within the folder are displayed on the right side of the catalog portal. 3. Use the Zoom slider to change the size of document thumbnails, or switch to List View using the buttons at right. 2. You may continue shopping or Check Out.

2 Shipping and Production Details 1. Choose a FedEx Office location from the Preferred Locations list, if available, or click Search and enter the zip code for the recipient of this order and click Go. Contact and Recipient Information 1. Complete the Contact Info and Recipient forms. 2. Provide an address to see pick-up & delivery options (on the next screen). If your order will be shipped, you may enter a FedEx Ship Account number (if enabled on your account). 3. Choose the date you would like to receive your order to see delivery options. Delivery options are calculated based on your project(s) and selected center. If you are unable to select your preferred method of delivery, you may select another center or change your order due date to see additional options. 2. If Recipient address is a home address, remove the mark in the This is a business address checkbox. 3. If Contact and Recipient info are the same, you may click Same as Contact to populate the Recipient info. 4. Click the Add button to enter any special Delivery Instructions. 5. Click Continue. Payment and Order Submission 1. Verify that the billing information is complete and accurate on the Payment page. 4. Available delivery options for the date you selected will be displayed. Choose your preferred delivery method and click Continue. You may be presented with additional options. 2. Click Submit Order to complete your order. If your company has applied spending limits to your FedEx Office Print Online Corporate order site, you will receive a warning message if you exceed the limits. Adjust documents and quantities in your order so it does not exceed the limit, or click Continue to request approval. 3. You will receive an on-screen confirmation as well as an confirmation. This confirmation is your receipt and will contain order details as well as a tracking number to allow you to track your order status. TIP: You may track your order by clicking the Track Orders link from the Home screen or by going to fedex.com/tracking. TIP: You may view order details and status of your order by clicking on Past Orders. 2

3 FedEx Office Print Online Corporate Quick Reference Guide Upload and Print Log in to FedEx Office Print Online Corporate 1. Open your browser and navigate to 2. Input User ID and Password and click Log in. combining multiple files into a single document, you may override the default document name, if desired. 5. Once all files have been uploaded/selected, click Set Print Options to begin configuring your document(s). Configure Document Print/Finishing Options 1. Configure your document by selecting print and finishing options from the menus at left. Document Preview and Estimated Price will dynamically update to reflect your selections. 3. Select an option from the Order Documents menu to begin your order. TIP: Click on Estimated Price to reveal detailed document pricing. Upload Files and Create Documents 1. Click Upload to navigate to the file(s) for your document. 2. Select file(s) for uploading. Maximum file size is 150MB each. You may combine files to create a single document, or upload files separately to create multiple documents. 2. Review your document preview by clicking and dragging pages, or by using the controls within the preview window. This is your online proof of the finished document. 3. If the options you need are not available, use the Special Instructions field to describe how you would like the document produced. 3. If your document has a custom page size, you may convert it to a standard size or use the file as-is. To use the file as-is, enter instructions into the Keep this size field about how you would like the document produced. NOTE: Full preview and pricing may not be available online for documents with special instructions. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order. 4. Click Add to Cart once you have finished setting up your document. View and Reorder From Past Orders 1. Documents are available to reorder for a period of six months from last date of order. To reorder a document, use the From Past Orders button, or add a previously ordered document to your order from the My Cart page by clicking the Shop My Past Orders button. 2. Switch to the Reorder tab to view eligible documents. Mark the checkbox beside all documents you would like to reorder. NOTE: Full preview and pricing may not be displayed for nonstandard page sizes. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order. 4. You may choose to add files to your document by adding them from My Computer or from My Online Documents. If 3. Click the Reorder button at the bottom of the screen to place the selected items in My Cart.

4 My Cart Options 1. Adjust document quantities as needed (defaults to 1). 4. Available delivery options for the date you selected will be displayed. Choose your preferred delivery method and click Continue. You may be presented with additional options. 2. You may continue shopping or Check Out. Shipping and Production Details 1. Choose a FedEx Office location from the Preferred Locations list, if available, or click Search and enter the zip code for the recipient of this order and click Go. Contact and Recipient Information 1. Complete the Contact Info and Recipient forms. 2. Provide an address to see pick-up & delivery options (on the next screen). If your order will be shipped, you may enter a FedEx Ship Account number (if enabled on your account). 2. Click the Add button to enter any special Delivery Instructions and click Continue. Payment and Order Submission 1. Verify that the billing information is complete and accurate on the Payment page. 3. Choose the date you would like to receive your order to see delivery options. Delivery options are calculated based on your project(s) and selected center. If you are unable to select your preferred method of delivery, you may select another center or change your order due date to see additional options. 2. Click Submit Order to complete your order. If your company has applied spending limits to your FedEx Office Print Online Corporate order site, you will receive a warning message if you exceed the limits. Click Continue to request approval. 3. You will receive an on-screen confirmation as well as an confirmation. TIP: You may track your order by clicking the Track Orders link from the Home screen or by going to fedex.com/tracking. TIP: You may view order details and status of your order by clicking on Past Orders. 2

5 Accessing My Profile Preferred Center Profile Overview 1. The Profile Overview menu provides access to the other menus content at a glance. 2. Click the Edit button to reveal the content for each of these menus for editing. TIP: Section headers can be expanded/collapsed by clicking the arrow to the left of the title. Most pages have additional conten that is not immediately visible.. Contact & Password 1. You may personalize the Order Contact Information to expedite the order process. 2. Update your login credentials using the User ID and Password menu. NOTE: Your password must be between 8 and 32 characters and must have at least one uppercase letter, one lowercase letter and one number. It must not contain your first name, last name or address. 3. When accessing FedEx Office Print Online Corporate for the first time, you will be prompted to Update Your Security Questions. You may change these at any time using this menu. FedEx Office Print Online Corporatee Quick Reference Guide My Profilee 1. You can personalize your FedEx Office Print Online 1.. By designating a Preferred Center via My Profile, it will experience by setting your personal options under My Profile, automatically be selected for you each time you order. You accessible via the link at the top right of your screen. will still havee the option to override the preferred center when necessary. NOTE: You can also select/save a Preferred Center during the order checkout process. 2.. Select from a list of centers designated for your account (if 2. Personal options are grouped into four menus: Profile Overview, Contact & Password, Preferred Center and Payment Information. Menu options are customized for your program, and not all available). options are available for all 3.. Or use the Search tab to locate a center within our accounts. Please contact your account representative for production network by ZIP code or street address. additional information. Payment Information 1.. You may associate a FedEx Office Commercial Account, National Discount Card or FedEx Shipping Account withh your profile using the FedEx Accounts menu (access to these options vary by account). NOTE: You can also save an account number to My Profile during the order checkout process. 2.. Enter the required information and click Save. You may alsoo add a credit card to your account by selecting the Credit Cards menu and completing the equired information (access to this option varies by account) FedEx For assistance, contact FedEx Office at GoFedEx or

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