Customer Order Comment Management

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Juliana Douglas
5 years ago
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1 Customer Order Comment Management Page 1

2 Contents 1 Benefits of Customer Order Comment Management Features Back-End Admin Features Admin Settings Customer Order Comments Grid Order Comment View Order View Page Adds Request Box Displayed in Confirmation Front-End User Features Checkout Page Comment Visible to Customers Multiple Shipping Checkout Compatibility Installation and Cost Sample Copy Details (To see the Plugin in Action) About Biztech Consultancy To Get Started sales@biztechconsultancy.com Page 2

3 C U S T O M E R O R D E R C O M M E N T M A N A G E M E N T Biztech Consultancy provides effective solution in the form of Customer Order Comment Management which allows your customers to add their request,comment or question before submitting any order. This extension adds a comment box in the last step of checkout process for both simple checkout and multi-shipping address checkout.when customer will add comment from order view page, an will be sent to the sales representative of store. 1 Benefits of Customer Order Comment Management Makes it easy for customers to voice their opinions. Improves sales and revenue of your store. Enables admin to manage customer comments. Improves customer satisfaction and loyalty. 2 Features 2.1 Back-End Admin Features Admin Settings - Enabled: Select "Yes" to enable the Delivery Date extension. The extension is disabled by default. sales@biztechconsultancy.com Page 3

order detail page as customer orders request. www.

4 2.1.2 Customer Order Comments Grid - Admin can view order comments in the form of grid listing or on order detail page as customer orders request. sales@biztechconsultancy.com Page 4

5 2.1.3 Order Comment View - View Order button on Order Request View Pagewill redirect to the order view page of currentorder. sales@biztechconsultancy.com Page 5

2.1.4 Order View Page - Admin can also view order comments on order view page as customer orders request. 2.1.5 Adds Request Box - Admin can add order request comment box in the last step of checkout process for both single and multi-shipping address checkout.

6 2.1.4 Order View Page - Admin can also view order comments on order view page as customer orders request Adds Request Box - Admin can add order request comment box in the last step of checkout process for both single and multi-shipping address checkout Displayed in Confirmation - The comment can also be visible in the confirmation by adding a single line in the template. sales@biztechconsultancy.com Page 6

2.2 Front-End User Features 2.2.1 Checkout Page - Customer can add comments while placing an order during simple checkout.

7 2.2 Front-End User Features Checkout Page - Customer can add comments while placing an order during simple checkout. - This setting is being managed by admin in back-end. sales@biztechconsultancy.com Page 7

8 2.2.2 Comment Visible to Customers - Customer can view order comment from order details page under My Account. - Customers can also add new comment from order details page under My Account. - When customer adds comment from order view page, a notification is sent to the admin of the store. sales@biztechconsultancy.com Page 8

9 2.2.1 Multiple Shipping Checkout - Admin also has an option to display shipping arrival date and comment in order review page. sales@biztechconsultancy.com Page 9

10 For more information on Customer Order Comment Management, please refer to 3 Compatibility - Our Customer Order Comment Management Extension is compatible with: Magento Community Edition: * *.* 4 Installation and Cost - Biztech Consultancy will help you in installing the extension on your store. - We will customize the extension as per Client s requirement. - We are committed to this extension and will be releasing new version with more enhancements in timely manner. Extension Cost Setup & Installation Cost $25 + Customization Charge If any 5 Sample Copy Details(To see the Plugin in Action) - For Demo on Customer Order Comment Management please visit: o Username: codmanagement Password: codmanagement123 sales@biztechconsultancy.com Page 10

Integration Maintenance Upgradation 7 To

11 6 About Biztech Consultancy - We simplify your business, offer unique business solution in digital web and IT landscapes. Our core expertise includes: Magento Expertise We are Magento E-Commerce specialist! Be it Store Development Customization Integration Maintenance Upgradation 7 To Get Started Contact Maulik Shah CEO, Biztech Consultancy sales@biztechconsultancy.com Page 11

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