on QoS/QoE measurements

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1 ITU Workshop on Performance, Quality of Service and Quality of Experience of Emerging Networks and Services (Athens, Greece, 7-8 September 2015) Impact of LTE/VoLTE network architecture on QoS/QoE measurements Henry Kwong Senior Consultant, Omnitele

2 agenda 1. Omnitele Introduction 2. Background: LTE Interfaces and VoLTE 3. QoE & QoS measurements for LTE networks 4. Key take-aways Omnitele Ltd

3 Maximised Experience, Minimised Cost We provide consulting and expert services for telecom operators and regulators in network strategy, design and quality assurance. Our mission is to maximise mobile subscriber quality of experience and minimise operator network expenditures. Delivering Omnitele Experience The company was founded in 1988 to set up world s first GSM network. Since then we have completed over 1000 projects in over 80 countries around the globe. Always delivering Omnitele Experience a fact proven by our long lasting client relationships. International And Independent Our headquarters is located in Helsinki, Finland. We have local presence in the Netherlands. Our company is owned by Finnish telecom investors and we are independent of operator groups and network vendors. The Omnitele Way Our unique way of working sets us apart from the competition and gives us a strong identity in the world of telecommunications. We call this the Omnitele Way, which means being Straightforward, Trusted and Intelligent. Omnitele Ltd

4 our services Technology Strategy Design and Optimisation Audit and Benchmark Performance Management maximised customer experience minimised network cost Omnitele Ltd

5 agenda 1. Omnitele Introduction 2. Background: LTE Interfaces and VoLTE 3. QoE & QoS measurements for LTE networks 4. Key take-aways Omnitele Ltd

6 X2 S11 LTE Architecture and Traffic Path Nodes, Interfaces and User plane traffic paths for LTE enodeb S1-MME MME S6a HSS enodeb S1-U S5/S8 SGi S-GW P-GW PDN RAN Core Omnitele Ltd

7 S11 VoLTE Architecture and Traffic Path Voice over LTE (VoLTE) Traffic paths, and compared to 3G voice traffic paths MME S6a HSS PDN LTE-Uu enodeb S1-U S5/S8 SGi S-GW P-GW Gm IP Core Uu NodeB Iub RNC IuCS (UP) MGW IMS/ CSCF RAN Core MSC/S HLR Omnitele Ltd

Key Differences: voice service Key differences between VoLTE and legacy voice for the end user: Some possible differences in call setup time and voice quality depending on codec usage Very little

8 Key Differences: voice service Key differences between VoLTE and legacy voice for the end user: Some possible differences in call setup time and voice quality depending on codec usage Very little else Key differences between VoLTE and legacy voice for the network: Legacy voice has its dedicated path for signalling and user planes VoLTE shares its user and signalling paths with packet switched traffic (ie. Large volume of Internet traffic) VoLTE signalling is carried inside a data user plane! Omnitele Ltd

9 Implications Measurement of standard best effort data services quality in LTE network is similar to that of legacy 2G/3G networks For many operators, Voice over LTE is the first and possibly most important service that requires full implementation of QoS on bearer level, IP and lower levels Consistent traffic marking and treatment required, details outside scope of this presentation Measurement and Monitoring of voice service quality in LTE is much more important than in legacy network, and can be more difficult Omnitele Ltd

10 agenda 1. Omnitele Introduction 2. Background: LTE Interfaces and VoLTE 3. QoE & QoS measurements for LTE networks 4. Key take-aways Omnitele Ltd

Quality of Experience measurements Quality of Experience (QoE) measurements should always be completed as surveys and the results are dependant on perceptions and expectations Hence the measurement

11 Quality of Experience measurements Quality of Experience (QoE) measurements should always be completed as surveys and the results are dependant on perceptions and expectations Hence the measurement of QoE over LTE networks is the same as other networks In practice, expectations of quality would likely have a big impact on QoE results: What is the impact of using LTE network instead of 2G/3G networks on: Data services File Transfer Social Media Web Browsing Audio/Video Streaming Voice services VoLTE CSFB In short: How (and how much) have the services improved in the LTE network? Omnitele Ltd

Quality of Service measurements Quality of Service (QoS) measurements of typical Over The Top (OTT) internet services are described in Omnitele s Session 6 presentation Network Performance vs.

12 Quality of Service measurements Quality of Service (QoS) measurements of typical Over The Top (OTT) internet services are described in Omnitele s Session 6 presentation Network Performance vs. App Testing; Findings and Considerations QoS measurements of VoLTE can be done either in the handset or the network, each with its advantages and disadvantages. There are known solutions to carry out such QoS measurements already on the market For VoLTE QoS measurements made on the handset, the concepts used are similar/same as legacy voice QoS measurements each handset/terminal measures the relevant KPIs and incoming stream quality VoLTE QoS measurements made on the network are done somewhat differently to legacy voice due to the different architecture, but still allows: QoS measurements to be made on a large number of users Streams in both directions to be measured Omnitele Ltd

13 S11 Sv VoLTE interfaces for QoS measurements Key interfaces for QoS measurements for network based capture probe measurements. Actual interfaces will depend on desired KPIs, network design and tool capability. MSC/S MME S6a HSS LTE-Uu S1-U S5/S8 SGi enodeb S-GW P-GW IP Core MGW IMS/ CSCF Omnitele Ltd

14 VoLTE QoS related KPIs KPIs/KQIs associated with VoLTE QoS are typical to voice services: Voice Quality (eg. POLQA algorithms, for wideband or narrowband codecs) Call success rate Call setup success rate Call drop rate Call setup time Other KPIs relevant to VoLTE are: SRVCC (Single Radio Voice Call Continuity) handover success rate SRVCC handover voice interruption time RTP packet loss RTP jitter IMS KPIs (e.g. Initial Registration Success Rate) EPC KPIs (e.g. Bearer Establishment Success Rate) Omnitele Ltd

QoS measurement issues Key issues faced in LTE QoS measurements (some not specific to LTE/VoLTE): Deciding where to measure and how to measure (defined by what the measurements are targeted to do)

15 QoS measurement issues Key issues faced in LTE QoS measurements (some not specific to LTE/VoLTE): Deciding where to measure and how to measure (defined by what the measurements are targeted to do) Real network is not just LTE, but also 3G and 2G (take into account legacy network & architecture) Sheer volume of traffic (effective filtering required) Relatively low amount of VoLTE traffic (effective filtering required) Correlating the QoS results to ensure the final results provide an accurate representation of the actual network performance Omnitele Ltd

16 agenda 1. Omnitele Introduction 2. Background: LTE Interfaces and VoLTE 3. QoE & QoS measurements for LTE networks 4. Key take-aways Omnitele Ltd

Summary and Conclusion QoE for LTE and VoLTE would be measured in same way as for legacy networks QoS for LTE best-effort data services would be measured in similar way as legacy mobile data

17 Summary and Conclusion QoE for LTE and VoLTE would be measured in same way as for legacy networks QoS for LTE best-effort data services would be measured in similar way as legacy mobile data services QoS for VoLTE service should be carefully measured, in particular to take into account the difference in network architecture compared to legacy voice/circuit-switched network. Omnitele Ltd

18 thank you for your attention! Questions? Omnitele Ltd

We answer Contact details Omnitele Ltd Name Henry Kwong Phone +358 9 695 991 Title Senior Consultant Email contact@omnitele.

19 We answer Contact details Omnitele Ltd Name Henry Kwong Phone Title Senior Consultant contact@omnitele.com Phone Website henry.kwong@omnitele.com Address Omnitele Ltd. Mäkitorpantie 3B P.O. Box Helsinki, Finland Omnitele Ltd

20 maximised customer experience minimised network cost Omnitele Ltd w w w. o m n i t e l e. c o m

VoLTE: Particularities from Measurements to Analysis. Haarlem, Alberto Pérez

VoLTE: Particularities from Measurements to Analysis Haarlem, 9.5.2016 Alberto Pérez Omnitele Ltd. 2016 2agenda > 1. Introduction 2. VoLTE a new old technology 3. Measuring VoLTE Test Scenarios 4. Analysing