VE6023 Telephone Page Server User Manual

Transcription

1 VE6023 Telephone Page Server User Manual November 14, 2016 Current version:

2 Table of Contents Overview... 4 System Requirements for Managed VoIP Products... 4 Initial Setup... 4 Avaya Setup... 5 Determining the URL of the VE6023 Push Server... 5 Aura Push Setup... 5 Aura SNMP Setup... 6 IP Office Push Setup... 7 IP Office SNMP Setup... 9 Cisco Unified Communications Manager Setup Create a new user account Enable AXL Web Service NEC Setup Valcom Setup with the VIP-102B IP Solutions Setup Tool VE6023 Usage Getting Started Administration System Log Setup Network Vip Syslog Phone Avaya Cisco NEC High Availability Miscellaneous Clock Page Monitor Stop Page(s) Cleanup Phones Text Monitor License Editors Phones Remove Selected Edit Selected Avaya Phone Property Editor Cisco Phone Property Editor NEC Phone Property Editor Select Filter Scan Phones Paging Displays Add Paging Display VE6023 Telephone Page Server - User Manual Page 2

3 Delete Selected File Upload Custom Paging Display Address Pool Add Delete Group Attachments Add Delete Group Definitions IP Addresses Add Delete Preferences Password Logout Appendix NEC Phone Import File Format VE6023 Telephone Page Server - User Manual Page 3

4 Overview The VE6023 Telephone Page Server extends the functionality of an IP phone system allowing it to integrate seamlessly with an overhead paging system. The VE6023 allows pages from other Valcom devices to play on Avaya, Cisco or NEC IP desk phones, essentially turning those phones into additional IP speakers. System Requirements for Managed VoIP Products Network Hardware Requirements: 10/100 Mbps Ethernet network Bandwidth Requirements: 86 kbps per active One Way Page 172 kbps per active Two Way Call TCP Requirements: Port 21 for FTP (Gen 2 only) Port 22 for SSH Port 23 for Telnet (Gen 2 only) Port 80 (or 443 if using SSL) for Web based access Port 5147 for SSH Additional ports are required depending on the telephone system (Avaya, Cisco or NEC) UDP Requirements: Bi-directional Ports: 4097, 4098, 4099, 4120, 4121, 4122, 4197, 123 (for NTP) Multicast Requirements: A correctly configured multicast (IGMPv2 or IGMPv3) enabled network 4+ Multicast addresses ( , , and are the defaults) plus at least one multicast address for telephone paging (default ) Other Suggested settings: Separate VLAN for optimal performance Valcom device for sourcing pages Initial Setup Before the VE6023 can discover the IP phones on the network, the phone system must be configured to allow the VE6023 access. Follow the instructions for the appropriate phone server before configuring the VE6023. VE6023 Telephone Page Server - User Manual Page 4

5 Avaya Setup The VE6023 works with Avaya IP phones on either Aura or IP Office systems, using Avaya's push feature to stream audio to IP desk phones. The VE6023 will be defined on the phone as a Trusted Push Server and a Subscribe Server, and the Push Capabilities of the phone will need to be set appropriately. These settings are defined in the 46xxsettings.txt file. Additionally, the VE6023 uses SNMP to monitor the Avaya server for updated information on the phone system. The VE6023 uses the multicast push feature built into Avaya IP phones. This feature is not supported in all phone firmware versions or for all Avaya phones. Generally, any recent phone model and recent firmware will have this capability. Consult Avaya s documentation for details of which phone models and firmware combinations are supported. Additionally, some phones that do not support multicast paging will support unicast paging. The VE6023 is capable of paging via unicast to those phones. This option should only be used when necessary, as multicast is more efficient on the network. Determining the URL of the VE6023 Push Server The IP address of the VE6023 is initially set using the VIP-102B IP Solutions Programming Tool. Once you have configured the IP address of your VE6023 you can determine the URL of the Avaya Push Server that runs on the VE6023. This URL is determined using this formula: + IP_of_VE :8989 You must use the IP address that you set when using the VIP-102B Tool. The port number (8989) is the default value on the VE6023. If you change this value, you must also adjust the URL used in the steps below. If, for example, you set the IP Address of the VE6023 to and used the default port number then the URL would be: Aura Push Setup The following instructions are based on using the Avaya Utility Server to provide configuration files to the telephones. If using a different method for your system, adapt these instructions to your infrastructure. Navigate to the Avaya Utility Server User Page Interface and log in. Click on Utility Admin from the Utilities menu. Click on IP Phone Settings Editor on the left under IP Phone Tools. Disable Display File Comments and enable Display only active options. Click on the Proceed With Selected Values button to continue VE6023 Telephone Page Server - User Manual Page 5

6 Find the text box labeled TPSLIST. If the text box already contains a value, add a comma and append the URL of the VE6023 Push Server. If the text box is empty, just add the URL of the VE6023 Push Server. Find the text box labeled SUBSCRIBELIST. If the text box already contains a value, add a comma and append the URL of the VE6023 Push Server. If the text box is empty, just add the URL of the Push Server. Find any text boxes labeled PUSHCAP. Change the numbers in these fields to all 1's to grant basic privileges or 2's to grant barge privileges. Valcom recommends using all 2's. Click the Save New settings File button at the bottom of this page Apply the new settings by clicking Save 46xxsettings.txt File to this server. Log out and reboot the Avaya IP Phones required for paging. Aura SNMP Setup Navigate to the Avaya Aura Communication Manager web page and log in. Click on Server (Maintenance) from the Administration menu. Click on Agent Status on the under Alarms section. Ensure that the Master Agent status is stopped. If it is active, stop it now. Click on SNMP Agents on the Alarms section. In the IP Addresses for SNMP Access select Any IP address or select Following IP Addresses. If you selected the latter option, you must add the IP address of the VE6023 to the list. Set a community string for SNMP Version 1, and select enabled from the pull down menu, then VE6023 Telephone Page Server - User Manual Page 6

7 click submit. This community string will also be entered in the VE6023 setup. Go back to Agent Status under the Alarms section and start the agent. IP Office Push Setup If using the IP Office Manager tool from Avaya, connect to the Avaya IP Office server and log in. Next, choose File Advanced Embedded File Management. Navigate to the 46xxsettings.txt file as shown in the image above. Download this file to your PC and open the file in a plain text editor, such as Notepad. Continue with Editing the Settings File below. Or, if using the Web Management application, log in to the Web Management portal and navigate to Applications File Manager. VE6023 Telephone Page Server - User Manual Page 7

8 In File Manager, browse the folders to Disk system primary. Navigate to the 46xxsettings.txt file as shown in the image below. Download this file to your PC and open the file in a plain text editor, such as Notepad. Editing the Settings File Find the PUSH INTERFACE SETTINGS section and add the URL of the VE6023 Push Server to the line that begins with SET TPSLIST. If the line already has a value, separate it from the new value using a comma. Do not include any spaces between values. Note that lines that begin with ## are ignored. In the same section, add the URL of the VE6023 Push Server to the line that begins with SET SUBSCRIBELIST. Find any sections that have settings for PUSHCAP. Change the numbers in these fields to all 1's to grant basic privileges or 2's to grant barge privileges. Valcom recommends using all 2's. Save this file using Notepad, and return to the IP Office Manager or Web Management program. Right click on the 46xxsettings.txt and upload your edited version to the server. Reboot any Avaya IP Phones required for paging. VE6023 Telephone Page Server - User Manual Page 8

9 IP Office SNMP Setup Using the IP Office Manager tool from Avaya, connect to the Avaya IP Office server Select your system on the left hand side navigation area, and select the System Events tab Enable SNMP, leave the port at 161 and choose a community string Press the OK button at the bottom of the screen, then choose File Save Configuration. Press OK to accept the default options on the next window to apply your changes. VE6023 Telephone Page Server - User Manual Page 9

10 Cisco Unified Communications Manager Setup The VE6023 extends the functionality of the Cisco Unified Communications Manager (CUCM). To authenticate with the CUCM, the VE6023 must be provided with the appropriate level of access. It is the recommended procedure to create a new account on the CUCM for the VE6023. Additionally, some services on the CUCM must be enabled for the VE6023 to retrieve important details about the phones in the system. Create a new user account Login to the CUCM web administration web page Click the Application User option from the User Management menu. Click the Add New button. Enter a name for the new Application User and set a password, digest credentials should be left blank. In the Device Information section, select all of the phones in the Available Devices list that will be controlled by the VE6023, then click the down arrow to move them to the Controlled Devices list. For large installations, the Find More Phones button may be used to find a complete list. In the Permissions Information section, click the Add to User Group button. The Find and List User Groups window will be displayed. Click the Find button in that window to list all of the groups. VE6023 Telephone Page Server - User Manual Page 10

11 Select the Standard CCM Super Users and Standard CTI Enabled groups and click Add Selected. Click the Save button to finish creating the Application User. The Roles should now be displayed based on the group membership. Enable AXL Web Service Select Cisco Unified Serviceability from the Navigation (top-right) pull-down list on CUCM web administration web page then login Navigate to Tools Service Activation If you have more than one server you must select the appropriate server from the pull-down list and click Go Check Cisco AXL Web Service and click Save VE6023 Telephone Page Server - User Manual Page 11

12 NEC Setup The VE6023 works with NEC DT830/DT830G series telephones with firmware version V or higher. The user will need access to the NEC Programming software to retrieve a list of telephone extensions. Using the NEC PCPro application, the telephone extensions can be exported to a text file to be imported into the VE6023. The CSV file must contain a header line, followed by telephone information on separate lines. An example format is: TN,IP_STN,RSC,SFC,LENS,TEC,KIND,IP Address,MAC Address,Station kind 1,1000,1,1,20,12,23, ,00-60-B9-BA-E7-CA,SIP Multi-Function Telephone 1,1001,1,1,21,12,23, ,00-60-B9-BA-E8-0D,SIP Multi-Function Telephone The key fields in the file are the IP_STN (extension number of the phone), IP Address (IP address of the phone) and MAC Address (MAC address of the phone). The example above includes multiple unused fields. These other fields are not used during the import process and are ignored. The telephones that will participate in paging must also be programmed with the appropriate information to authorize the VE6023 to send pages to the telephone. The phones may be configured using the onscreen menus of each telephone or through the web interface. The telephone Security menu has a subsection named Push Server. Under this menu there are three settings to be configured: Push Server Access This option enables/disables the ability of the telephone to be a paging endpoint. VE6023 Telephone Page Server - User Manual Page 12

13 Client IP Address This option provides entry fields for the server(s) that will be allowed to send pages to this telephone. The IP address of the VE6023 will be entered in this menu. Push Server Port This option provides an entry field for the port on which this telephone will listen for pages. The allowable values are 82 (default), or the range from 1024 to The value set here will also need to be set in the Setup of the VE6023. Valcom Setup with the VIP-102B IP Solutions Setup Tool The VE6023 extends a Valcom IP paging system to a phone system. As a result, additional pieces of Valcom equipment are required before a page can be received from a phone. At a minimum, a device that can source pages is needed. All the paging equipment must be programmed with Valcom's VIP- 102B IP Solutions Tool. Before attempting to configure the Valcom devices, please ensure the network is configured to support IP paging. The network should support broadcast and multicast traffic within local subnets and multicast traffic among all subnets where Valcom IP devices are connected. If the network cannot be configured to support these protocols, some features of the IP paging solution may not be available. Please contact Valcom Technical Support for details. After the endpoint devices are connected to an appropriately configured network, programming is accomplished through the use of the VIP-102B IP Solutions Setup Tool. This software tool should be installed on a Microsoft Windows based computer connected to the same network as the Valcom IP devices. The general procedure for programming Valcom IP devices involves the following steps: Install the devices on the network. Scan the network using the VIP-102B IP Solutions Tool to create an inventory of available devices. Program the devices with IP addresses and other network information appropriate to the physical network on which the devices are installed. Rescan the network to allow the IP Solutions Tool to retrieve complete device configuration information. Configure the individual device settings within the IP Solutions Tool for each device on the network with the specific settings necessary for the paging system being installed. Upload the new configuration to each device from the IP Solutions Tool. Restart the device to enable the new configuration settings. For more information, refer to the VIP-102B IP Solutions Setup Tool Reference Manual. VE6023 Telephone Page Server - User Manual Page 13

14 VE6023 Usage Getting Started The VE6023 is administrated from a web interface. Through the web page you can configure network parameters, monitor paging activity, and configure the paging behavior of individual phones. To access the web interface, log in to the system by entering its IP address in to a web browser. The default username is 'admin' and the default password is '4cc3ss'. It is recommended that the default password be changed. On your first visit to the web page you will be prompted to enter your Valcom license information, if no license information is available, a 30 day trial license may be selected. VE6023 Telephone Page Server - User Manual Page 14

15 Administration The VE6023 Administration menu provides access to server-wide settings. System Under the Administration menu, the System menu provides the following options: Log Backup Initiates a backup of the configuration data on the server. When done, a dialog box will provide an option to download the backup file (in a compressed format) for storage. (Note: if using Safari browser, turn off the Open safe files after downloading option.) Restore Backup Provides a window to upload a previously-created backup file to the server. After uploading, the server will reboot to use the uploaded configuration. A checkbox on this screen provides the option to preserve network settings. Checking this box will cause the VE6023 to ignore any IP address information in the backup file. Upgrade Firmware Provides a window to upload a firmware file to the VE6023 server. After uploading, the server will automatically install and reboot using the new firmware. Restore System Defaults Resets the VE6023 to factory default settings for all configuration items. Security This option provides the configuration details for setting the VE6023 to use HTTPS communication for the web programming interface. Options are provided for using a customerprovided certificate, or to use a self-signed certificate. Shutdown Begins orderly shutdown of the server. Reboot Begins orderly shutdown and immediate restart of the server. The Log window provides a scrolling display of the system event log. Setup The Setup menu option activates a window where configuration details regarding the overall system are entered. The Setup window consists of several tabs described below. VE6023 Telephone Page Server - User Manual Page 15

16 Network This tab is used to set the network address of the VE6023. Static IP addressing is recommended, although the unit can be configured for DHCP. Vip The Vip tab is used to set the multicast addresses used by Valcom IP Paging equipment. If the defaults have been changed on other equipment on the network, then these settings must be changed to match those settings. Syslog The VE6023 includes the ability to send log messages to a remote machine. This tab is used to set the destination IP address and detail level for those log messages. VE6023 Telephone Page Server - User Manual Page 16

17 Phone Phone Type Phone Type is used to configure the VE6023 for operation with Avaya, Cisco or NEC phone systems. Changing this setting requires the software to log the user out of the system before it can take effect. The phone type chosen also controls the visibility of the Avaya, Cisco and NEC tabs as well. Only one phone type can be active at any given time. The corresponding setup tab for each phone type is described below. Interrupt Priority High priority pages have the ability to interrupt phone calls. This setting controls the threshold at which a page will interrupt a phone, even if that phone has disabled Page Interrupt. The priority associated with a page group is set using the VIP-102B Programming Tool. This field sets the global priority threshold. Page Delay The Page Delay feature forces the VE6023 to delay a given number of seconds between detecting a page on the network, and broadcasting that page over the phone system. If this is selected, enter the number of seconds to wait in the Maximum Page Delay field. Avaya Push Port This port number is used by the phones to validate page requests. Changing this value requires that the Avaya servers are also changed to the new value. Add Server If you have multiple Avaya servers you can add them all to the VE6023. Use this button to add additional tabs to enter the server information in the area below. If too many tabs are opened, use the close tab button on the tab itself. Name Select a descriptive name for this server. This value is for reference only, and not used by the VE6023. Avaya Server Type Select the Avaya server type. Avaya Server IP Enter the IP address of the Avaya server that hosts the SNMP service. SNMP Community String Enter the SNMP V1 community string configured on the Avaya server. VE6023 Telephone Page Server - User Manual Page 17

18 Cisco Name Select a descriptive name for this server. This value is for reference only, and not used by the VE6023. Call Manager Type At the time of this writing there is only one value for this selection. IP Enter the IP address of the Cisco Unified Call Manager. User Enter the user name that was created for the VE6023 in the previous section. Password Enter the password that was created for the VE6023 in the previous section. Confirm Password Confirm the password that was created for the VE6023 in the previous section. NEC Name Select a descriptive name for this server. This value is for reference only, and not used by the VE6023. NEC Server IP Enter the IP address of the NEC server. NEC Server Port Enter the port number on which the NEC telephone is listening for paging connections. The allowable addresses are 82 or a number from the range 1024 to The default is 82. Upload Telephone Inventory CSV File This button activates the File Upload window, which allows browsing to and selecting a CSV (comma separated values) file which contains information about the telephones in the system. The format of this file is further explained in Appendix 1. High Availability This tab is used to enable the High Availability functions for two VE6023 servers to provide fail-over redundancy. Miscellaneous This tab is used to set the automatic log out feature on the web programming interface. VE6023 Telephone Page Server - User Manual Page 18

19 Clock The Clock menu provides options to manually set the date, time and time zone for this VE6023, or to use Network Time Protocol (NTP) to retrieve the time from an NTP server. There is an option to allow this VE6023 to be an NTP server for other devices. Page Monitor The Page Monitor option displays a running list of the audio pages that have been received by this server. Start time, group number, duration and other details about each audio page are displayed. The VE6023 keeps a record of the 50 most recent pages that involved phones. From the page monitor you can confirm that a page is playing or that a page completed successfully. Stop Page(s) In extremely rare events, a page may be left in an active state after the page source has stopped sending audio. If this happens, select the run-away page in the page monitor and click the Stop Page(s) button. Cleanup Phones In extremely rare events a phone will be left in the active state after the VE6023 has terminated the page. Use the Cleanup Phones button to send a stop page message to all the phones on the system. This will terminate any pages in progress. Text Monitor The Text Monitor option displays a running list of the text pages that have been received by this server. Start time, group number, duration and other details about each text page are displayed. License The License option provides details about the current license installed on this server, and provides the option to install a new license. Each server has a unique Registration Key, which is shown in this window. The Registration Key must be sent to Valcom to generate a new license. Editors The Editors menu contains the editor functions for phones, multicast addresses to use for phone paging, group synchronization, etc. Phones The Phone Editor provides a list of all the phones the VE6023 was able to discover in the network. From this window you can assign phones to Valcom page groups, manage which phones are licensed, and control other settings for each phone. The columns displayed on this page are dependent on the type of VE6023 Telephone Page Server - User Manual Page 19

20 phones being paged (Avaya, Cisco or NEC). Remove Selected Telephones that are no longer in the system may be removed using this menu. Edit Selected Specific telephone properties may be edited using this menu. Editing a single phone may also be initiated by double-clicking the telephone entry in the Phone Editor page. The Edit Selected menu also has an option to edit all of the phones at one time, which is useful for setting a parameter that will be common to all phones (e.g.: membership in a group). Selecting one or more phones in the Editor page, then clicking Edit Selected, will open a Phone Property Editor window with options that are specific to the type of phone being configured. Avaya Phone Property Editor The Phone Property Editor for Avaya phones has the following options: Use Multicast Check this box to enable multicast network communication for the paging audio to the phone. If this box is not checked, communication will be by unicast. It is recommended to always use multicast whenever possible. Enable Page Interrupt Check this box to enable interrupting active phone calls when an audio page is sent to the phone, but only for pages with a priority value higher than the Interrupt Priority setting (from the Setup - Phones tab). If this box is not checked, active phone calls will not be interrupted by audio pages. The PAGECAP setting from the 46xxsettings file must also allow Barge In. Licensed Check this box to assign a license to the phone and enable paging. Uncheck this box to free a license for use by another phone. The other settings will not be cleared when this is unchecked. Group Membership All of the Valcom paging groups known to the VE6023 will be displayed in this list. Click the box next to any groups this phone should be a member of. Groups are created and managed using the VIP-102B IP Solutions Programming tool. Cisco Phone Property Editor The Phone Property Editor for Cisco phones has the following options: Volume Adjustment Use this setting to adjust the volume of the audio page sent to the Cisco phone. The range is -40 to +20 db. Use Multicast VE6023 Telephone Page Server - User Manual Page 20

21 Check this box to enable multicast network communication for the paging audio to the phone. If this box is not checked, communication will be by unicast. It is recommended to always use multicast whenever possible. Enable Page Interrupt Check this box to enable interrupting active phone calls when an audio page is sent to the phone, but only for pages with a priority value higher than the Interrupt Priority setting (from the Setup - Phones tab). If this box is not checked, active phone calls will not be interrupted by audio pages. Licensed Check this box to assign a license to the phone and enable paging. Uncheck this box to free a license for use by another phone. The other settings will not be cleared when this is unchecked. Vibrate Check this box to cause Cisco wireless phones to vibrate when a page is received. This is for wireless phones only, and Use Multicast must not be selected for this phone. Vibrate Duration / Silence Duration / Repeats These three options work together to control the vibration alert on wireless phones. Vibrate Duration sets the number of milliseconds the phone will vibrate. Silence Duration sets the number of milliseconds between vibrations. Repeats provides the number of vibration cycles to use before each audio page. Group Membership All of the Valcom paging groups known to the VE6023 will be displayed in this list. Click the box next to any groups this phone should be a member of. Groups are created and managed using the VIP-102B IP Solutions Programming tool. NEC Phone Property Editor The Phone Property Editor for NEC phones has the following options: Use Multicast Check this box to enable multicast network communication for the paging audio to the phone. If this box is not checked, communication will be by unicast. It is recommended to always use multicast whenever possible. Licensed Check this box to assign a license to the phone and enable paging. Uncheck this box to free a license for use by another phone. The other settings will not be cleared when this is unchecked. Enable Page Interrupt Check this box to enable interrupting active phone calls when an audio page is sent to the phone, but only for pages with a priority value higher than the Interrupt Priority setting (from the Setup - Phones tab). If this box is not checked, active phone calls will not be interrupted by audio pages. Lamp Color Choose the color of the lamp used to indicate an incoming audio page, or None to disable the lamp. VE6023 Telephone Page Server - User Manual Page 21

22 Flashing time If a Lamp Color is selected, use this field to indicate the duration of the flashing alert. Ringer Tone Type Choose a ringer tone used to indicate an incoming audio page, or None to disable the ringer alert. Ringing time If a Ringer Tone Type is selected, use this field to indicate the duration of the ringing alert. RTP Stream Connection Time This field sets the maximum time an RTP (audio) network stream may be kept open before the phone will force it closed. Enter Paging Display URL or Select Uploaded File The NEC phone can have its display changed when a page is sent to the phone. Group Membership All of the Valcom paging groups known to the VE6023 will be displayed in this list. Click the box next to any groups this phone should be a member of. Groups are created and managed using the VIP-102B IP Solutions Programming tool. Select Filter A filtering function is provided for every column in the Phone Editor page. When viewing large lists of phones, it may desired to display only a specific group of phones. This can be done in the phone editor by simply typing some text in the text box directly below each of the column names and pressing enter. Only phones that match the criteria will be displayed. If a certain filter is used frequently, it can be saved and retrieved using the options in the Select Filter menu. Scan Phones Clicking the Scan Phones button will cause the VE6023 to refresh its data with the phones and phone servers. This operation usually takes a few seconds. On Avaya systems this button may only be used once during any 60 second window, as a result the button will temporarily disable itself once clicked. Other options in the Scan Phones menu will display Unassigned Phones (phones that have not been added to any Valcom paging groups) and Hide Phones. Hidden phones will not be displayed in the Phone Editor page. Phones that have been previously hidden can be unhidden and will display normally. Paging Displays The Paging Displays window lists the Paging Display files that are available on the VE6023, with options to create new ones or upload custom files. Paging Display files are used to control the display area on phones with displays. This is supported on NEC phones only. VE6023 Telephone Page Server - User Manual Page 22

23 Add Paging Display The Add Paging Display option opens the Paging Display editor window. Double-clicking an existing Paging Display definition will also open this window for editing. In this window, the following fields are defined: Filename Enter a filename to store the Paging Display being created. This filename will be shown in the list of defined Paging Display files in the Phone Property Editor and may be assigned to a phone. Title Enter the text that will be displayed along the top of the phone display screen. Text Enter the body text that will be displayed in the main portion of the phone display screen. Delete Selected File Use this option to remove Paging Display files. Upload Custom Paging Display Use this option to upload a custom Paging Display file created separately from the Add Paging Display built-in option. Address Pool The Address Pool window is used to create and manage the multicast addresses that will be used by the VE6023 to send pages to the phones. At least one multicast address must be entered for paging to work. Each concurrent page requires a separate multicast address. Enter as many multicast addresses as necessary. VE6023 Telephone Page Server - User Manual Page 23

24 Add Use the Add option to enter new multicast address(es) to be used by the VE6023. The Add window allows inputting a consecutive range of addresses by entering a starting address and ending address. If only a single address is being added, only fill in the Multicast Address field. Delete Use the Delete option to remove a previously entered address. Group Attachments The VE6023 listens to the same audio or text pages that is sent to Valcom IP speakers. The phone audio paging is slightly delayed due to the time required to contact the phones and initiate the paging function. Consequently, if there are IP speakers in the same listening area as phones, the audio may be played by the speakers before the phones. The Group Attachments function can solve this synchronization problem by coordinating the audio playback to both phones and speakers. The use this feature, create two Valcom paging groups, one that contains only phones and one that contains only Valcom IP speakers. The audio page is then sent to the group containing only phones. The other group (containing only speakers) is then attached to the first group. The VE6023 will coordinate the audio delivery to make sure the audio streams are playing simultaneously. Add Use the Add option to create a Group Attachment definition. The window provides two drop-down list boxes to choose the appropriate groups. TPS Group Code Choose the Valcom paging group that only has phones as members. This is the main group that will be used as the paging destination for this zone. Valcom Group Code Choose the Valcom paging group that only has speakers as members. Delete Use the Delete option to remove a previously defined Group Attachment. Group Definitions The Group Definitions menu provides a method to automatically assign phones to groups. Using this function allows phones to be included in paging groups as soon as they are known to the VE6023. IP Addresses The IP Addresses page displays the Group Definitions that are defined by the IP address of the phone. Phones that are known to the VE6023 can be added to paging groups based on the IP address reported by the phone. VE6023 Telephone Page Server - User Manual Page 24

25 Add The Add window presents fields to define the IP address, singly or by range, and the group code to which to add phones that match the criteria entered. Definition Type Choose MINMAX IP if the range of IP addresses will be defined using the minimum address and maximum address of the range. The required fields will be Minimum IP, Maximum IP and TPS Group Code. Choose CIDR if the range will be defined by entering an IP address and CIDR network mask. The required fields will be IP Address, Network CIDR/Bit Mask and TPS Group Code. IP Address For CIDR definitions, enter an IP address that is on the subnet being defined. Network CIDR/Bit Mask For CIDR definitions, choose the mask that defines the network based on the IP address entered. The mask is shown in both typical dotted quad notation ( ) and CIDR notation (/24). CIDR Value This field displays a read-only value of the network definition resulting from the combination of the IP Address field and Network CIDR/Bit Mask field. IP Address Range This field displays a read-only value showing the beginning and ending IP address resulting from the combination of the IP Address field and Network CIDR/Bit Mask field. Minimum IP For MINMAX IP definitions, enter the minimum IP address for this group definition. Maximum IP For MINMAX IP definitions, enter the maximum IP address for this group definition. TPS Group Code Choose the Valcom paging group to which phones matching this definition will be added. Delete Use the Delete option to remove a previously defined IP Address Group Definition. Preferences The Preferences menu includes the option to change the password for the VE6023. This password is the intial password used to login to the web programming interface. Password VE6023 Telephone Page Server - User Manual Page 25

26 The Password window provide fields to enter the current password, and the new password. The new password must be entered a second time to confirm. Logout The Logout menu initiates an immediate logout from the web programming interface. Appendix 1 NEC Phone Import File Format The Comma Separated Values (CSV) file that is used to import NEC telephones into the VE6023 must include specific fields for the extension number, IP address and MAC address. Other fields may be included in the file, but are ignored. The first line of the CSV file must contain the field names. Of these fields, the three used by the VE6023 must be named IP_STN, IP Address and MAC Address. The second and subsequent lines contain the data for the telephones being imported. Example: TN,IP_STN,RSC,SFC,LENS,TEC,KIND,IP Address,MAC Address,Station kind 1,1000,1,1,20,12,23, ,00-60-B9-BA-E7-CA,SIP Multi-Function Telephone 1,1001,1,1,21,12,23, ,00-60-B9-BA-E8-0D,SIP Multi-Function Telephone VE6023 Telephone Page Server - User Manual Page 26