Single Antenna Multi Channel Modem

Transcription

1 MCM-4M User s Guide Globalstar MCM-4M Single Antenna Multi Channel Modem User s Guide GS Publication Date: 31 July 2007 Globalstar CAGE Code: 1WSX0 Copyright Globalstar, Inc., All rights reserved Printed in the United States of America Prepared By CornerTurn LLC 423 Jenks Circle, Suite 101 Globalstar, Inc. 461 South Milpitas Blvd Milpitas, CA USA Corona, CA 92880

2 MCM-4M User s Guide Globalstar, Inc. 461 South Milpitas Blvd Milpitas, CA USA

3 TABLE OF CONTENTS 1. INTRODUCTION CONNECTING TO THE MCM-4M FOR USER CONFIGURATION MCM-4M HOME MCM-4M HOME: SUMMARY MCM-4M HOME: STORE & FORWARD MCM-4M STATUS MCM STATUS: VPN MCM-4M STATUS: DHCP MCM-4M STATUS: STORE & FORWARD MCM-4M STATUS: LOG/REPORTS MCM-4M SETUP & CONFIGURATION MCM-4M SETUP & CONFIGURATION: VPN MCM-4M SETUP & CONFIGURATION: DYNAMIC OPERATIONS MCM-4M SETUP & CONFIGURATION: PACKET BUFFER CONFIGURATION MCM-4M SETUP & CONFIGURATION: PASSWORD MCM-4M SETUP & CONFIGURATION: UPDATE MCM-4M HELP MCM-4M HELP: SUPPORT MCM-4M HELP: ABOUT MCM-4M FRONT PANEL DISPLAY STATUS...33 i

4 TABLE OF FIGURES FIGURE 1.1 MCM-4M SYSTEM ARCHITECTURE...1 FIGURE 2.1 MCM-4M CONFIGURATION LOGIN SCREEN...3 FIGURE DHCP & VPN STATUS SUMMARY...5 FIGURE VPN STATUS DETAILED...6 FIGURE MCM-4M SYSTEM STORE AND FORWARD FILE PATH...7 FIGURE STORE & FORWARD NEW REQUEST...8 FIGURE STORE & FORWARD REQUESTS...9 FIGURE MCM-4M STATUS: VPN...11 FIGURE TUNNEL STATUS...12 FIGURE MODEM STATUS...13 FIGURE DHCP CONFIGURATION...15 FIGURE DHCP CLIENTS...15 TABLE 4.3 STORE & FORWARD STATUS VALUES...16 FIGURE MCM-4M STATUS: LOGS/REPORTS: UNIT...17 FIGURE MCM STATUS LOG BACKUP BUTTON...18 FIGURE VPN (TUNNELS/MODEMS) SUMMARY...20 FIGURE MCM-4M SETUP & CONFIGURATION: VPN: TUNNEL CONFIGURATION...21 FIGURE DYNAMIC OPERATIONS CONFIGURATION...21 FIGURE PACKET BUFFER CONFIGURATION...22 FIGURE CHANGE PASSWORD...22 FIGURE UPDATE SOFTWARE MAIN SCREEN...23 FIGURE UPDATE SOFTWARE FILE UPLOAD...24 FIGURE UPDATE SOFTWARE -- CONFIRMATION DIALOG BOX...24 FIGURE UPDATE PROCESSING REQUEST...25 FIGURE UPDATE RESULT UPLOADED FILE IS INVALID...25 FIGURE UPDATE RESULT SYSTEM WILL REBOOT...25 FIGURE BACKUP CONFIGURATION...26 FIGURE RESTORE CONFIGURATION FILE UPLOAD...27 FIGURE RESTORE CONFIGURATION CONFIRMATION...28 FIGURE RESTORE CONFIGURATION PROCESSING REQUEST...28 FIGURE RESTORE CONFIGURATION UPLOAD RESULTS...28 FIGURE UPDATE SUCCESSFUL SYSTEM WILL REBOOT...29 FIGURE RESET CONFIGURATION TO FACTORY DEFAULT CONFIRMATION...29 FIGURE RESET CONFIGURATION TO FACTORY DEFAULT PROCESSING...30 FIGURE RESET CONFIGURATION TO FACTORY DEFAULT SYSTEM REBOOT...30 ii

5 FIGURE SUPPORT LOG...31 FIGURE ABOUT MCM-4M...32 FIGURE 7.1 MCM-4M INITIAL BOOT UP DISPLAY...33 FIGURE 7.2 RSSI INDICATOR...33 FIGURE 7.3 REGISTRATION INDICATOR...34 FIGURE 7.4 CONNECTION INDICATOR...34 TABLE OF TABLES TABLE VPN STATUS VALUES...12 TABLE INTERFACE STATUS/COMM CONNECTION...14 iii

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7 1. Introduction This document presents user information and instructions to configure and operate the Globalstar Multi-Channel Modem (MCM-4M) system. Each MCM-4M provides users with up to 28.8 kbps satellite communication capability. The units can be ganged together (cascaded) up to four at a time, raising the total communication capability to 115,200 kbps. In normal operation the MCM-4M provides a path to and from the Internet for the user s mobile platform. The user operates the remote client terminal exactly the same way as if it were connected to any other Ethernet LAN. The Multi Channel Modem System is easy to use, versatile, and dependable. When the MCM- 4M is operating normally, it provides the path to and from the Internet and operation is transparent to the user. Internet access is available in all Globalstar network data services coverage areas except those for China and Nicaragua. See Figure 1.1 for an overview of the MCM-4M System Architecture. This manual provides information on the Graphical User Interface (GUI) used to input MCM-4M configuration information and to monitor the status of the MCM-4M system. All displays and operator entries are discussed to assist the MCM-4M user with general system operations, configuration changes, status displays and status reports. Figure 1.1 MCM-4M System Architecture Globalstar Network Transmit Ant Power Receive MCM-4M Internet 1

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9 2. Connecting to the MCM-4M for User Configuration Figure 2.1 MCM-4M Configuration Login Screen Connect to the MCM via Ethernet. Start a web browser (e.g. Internet Explorer or Firefox) on the client PC. Enter the following URL to connect to the User Interface: Enter the provided IP Address of the MCM, for example A login page will appear (see Figure 2.1). Enter the username and password and click Login. There are two levels of user privileges: The first level utilizes the username admin which has full administrator privileges. The second level is the general user which allows for basic unit operations and monitoring. Admin User Login USERNAME: admin PASSWORD: 1234 (default) User Login USERNAME: user PASSWORD: 1234 (default) CAUTION: Passwords cannot be retrieved/reset if forgotten. CAUTION: Passwords are case sensitive. 3

10 If an admin user is already logged into the system and another admin user wants to login a popup dialog box will be displayed, asking if you really want to log off the other admin user.. The new admin user must take a positive action to kick off the current admin user in order to log in. 4

11 3. MCM-4M Home The Home page provides a summary of the system status including information about DHCP and VPN. Note: The summary home page is only a snapshot of the system summary at the time the page was displayed. 3.1 MCM-4M Home: Summary Figure DHCP & VPN Status Summary DHCP status Provides information on whether DHCP is enabled or disabled. DHCP currently is always enabled and cannot be disabled by the operator. Start IP Range/End IP Range Specifies the range of IP addresses allocated for DHCP. Default Gateway Provides the default gateway assigned to the DHCP client. Primary DNS Server/Secondary DNS Server Provides the DNS address of the primary and secondary servers for DNS lookup. Note: Selecting DHCP status detailed provides a detailed status of DHCP, see Section 4.2 for a description of the DHCP detailed status window. 5

12 Figure VPN Status Detailed VPN Status Provides a summary of the entire tunnel. Tunnel Name Provides the name of the current tunnel being used. (For this application Tunnel 1 is fixed) Connection Retries Total number of connection retries to the ground server to establish connections. Uptime The total amount of time the tunnel being used has been connected. Rx Bytes Total amount of Bytes received. Tx Bytes Total amount of Bytes transmitted. Rx Bandwidth The amount of tunnel bandwidth received in use at the time page is displayed. Tx Bandwidth The amount of tunnel bandwidth transmitted in use at the time page is displayed. Status Provides the tunnel connection status Note: Selecting VPN status detailed provides a detailed status of VPN; see section 4.1 for a description of the VPN detailed status window. 6

13 3.2 MCM-4M Home: Store & Forward The Store & Forward Request page allows users to make and delete store & forward requests. Store & Forward is the ability to automate FTP transfer of files from a MCM client to a remote FTP server. This store & forward capability automates and guarantees delivery of files even if the satellite link is temporarily lost during transfer. Storage Use Provides information on the amount of store & forward disk space currently in use. (Approximately 1 GB available). Figure MCM-4M System Store and Forward File Path 7

14 Figure Store & Forward New Request New Request The form that must be filled out in order to create a store & forward request. The request is then broken into two parts: Source Information: File to Send Browse the file system of your connected computer to specify the file to be sent. (Required) Destination Information: Destination Host Name - IP address or host name of the destination FTP server. (Required) Port - The FTP port being used by the destination FTP server. The default port is 21, however, if the FTP server is using a different port the correct port number must be entered. (Required) Username The FTP username. (Required) Password The FTP password for the user specified. (Required) Passive Whether to use the passive mode or not during FTP. The default is not passive mode however some FTP servers require passive mode; check with the administrator of the receiving FTP server for the correct mode. (Required) Destination Path of File The destination directory in which to place the file. If left blank, path will default to the FTP server settings for the specified user. Check with the administrator of the receiving FTP server for the correct path settings. (Optional) Destination File Name Specify the destination file name to be used or leave blank to use the same name. (Optional) 8

15 Once the required information is filled out and submitted, a successful store & forward request will be added to the list of requests below the form. Figure Store & Forward Requests Store & Forward Requests A list of the status of the store & forward requests submitted. File The name of the file that was uploaded and submitted. Destination Host The destination host name or IP address submitted. Destination Path The destination path and file name submitted. If left blank they will be defaulted to the file uploaded. Test Status Status of the store & forward test. Transfer Status Status of the store & forward transfer. Action Allows user to delete the store & forward request and remove the file from disk usage. User cannot delete a store & forward request that is being processed. User can only delete when the transfer status is pending, aborted, or complete. All files will remain on the MCM storage device until deleted by the user. The user must maintain their store & forward disk space. 9

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17 4. MCM-4M Status The Status page is the user s entry point to the real time monitoring of MCM-4M status and performance. Each category allows the operator to select more detailed information about key MCM-4M functions MCM Status: VPN The VPN Status page gives the user detailed status of all the tunnel and modems. The VPN tunnel modem status table displays the overall link summary as a total tunnel as well as the status and performance of the individual links. Note: This page automatically updates status approximately every three seconds. Figure MCM-4M Status: VPN 11

18 Figure Tunnel Status Tunnel Name The name of the current tunnel being used. (For this application Tunnel 1 is fixed) Connection Retries The total number of attempted connection retries to the ground server. Uptime The total amount of time the tunnel being used has been connected. Rx Bytes The total amount of Bytes received during the current connection. Tx Bytes The total amount of Bytes transmitted during the current connection. Rx Bandwidth The amount of tunnel bandwidth received in use at the time page is displayed. Tx Bandwidth The amount of tunnel bandwidth transmitted in use at the time page is displayed. Status The tunnel connection status. Table provides status values for the Tunnel Status field. Table VPN Status Values Tunnel Status Waiting Connected Description Tunnel is waiting to connect to the ground server. None of the links are connected to the ground server. Tunnel is connected to the ground server. At least one link is connected to the ground server. 12

19 Figure Modem Status Unit ID Modem ID - The unit ID and modem ID of the link. Connection Retries - The number of connection retries for the link. Uptime The total time the link has been connected. Rx Bytes The total amount of Bytes received for the specified link. Tx Bytes The total amount of Bytes transmitted for the specified link. Rx Bandwidth The amount of link bandwidth received in use at the time page is displayed. Tx Bandwidth The amount of link bandwidth transmitted in use at the time page is displayed. Interface Status The status of the modem and its connection to the satellite. Table provides status values for the Interface Status field. Comm Connection The status of the connection to the ground server. Table provides status values for the Communication Connection field. A link is a combination of an interface (modem) and a Comm. Connection (a connection to the ground server). 13

20 Table Interface Status/Comm Connection Interface Status Comm Connection Description Disabled Disconnected Link is disabled and not connected to the ground server. Waiting Disconnected Link is getting ready to attempt to establish the connection with the satellite. Link is not connected to the ground server. Connecting Disconnected Link is attempting to establish connection with the satellite. Link is not connected to the ground server. Connected Disconnected Link has established connection with the satellite. Link is attempting to connect to the ground server. Connected Connected Link has established connection with the satellite. Link is connected to the ground server MCM-4M Status: DHCP This page shows detailed DHCP status. 14

21 Figure DHCP Configuration DHCP status Provides information on whether DHCP is enabled or disabled. DHCP currently is always enabled and cannot be disabled by the operator. Start IP Range/End IP Range Specifies the range of IP addresses allocated for DHCP. Default Gateway Provides the default gateway assigned to the DHCP client. Primary DNS Server/Secondary DNS Server Provides the DNS address of the primary and secondary servers for DNS lookup. Figure DHCP Clients DHCP Clients Displays the list of DHCP clients IP Address - The IP address of the DHCP client. Mac Address - The Mac address of the DHCP client. Lease Time Remaining - The amount of time left for the DHCP lease. 15

22 4.3. MCM-4M Status: Store & Forward This page shows real time status of the Store & Forward requests and will automatically refresh approximately every three seconds. File The name of the file that was uploaded and submitted. Destination Host The destination host name or IP address submitted. Destination Path The destination path and file name submitted. If left blank they will be defaulted to the file uploaded. Test Status See table 4.3 below Transfer Status See table 4.3 below Table 4.3 Store & Forward Status Values Phase Test Status Transfer Status Description 1 PENDING PENDING Item is pending. Test transfers are pending to start. Item proceeds to phase (2). 2 PROCESSING PROCESSING Item is being processed. The transfer is being tested and awaiting result. Item proceeds to phase (3) based on result of test. 3 FAILED ABORTED Item failed transfer test and transfer has been aborted. (Click status for details on test failure) Item does not proceed to next phase. Get next item to process. 3 OK SENDING_TO_GS Item passed transfer test and is being transferred to ground server. Item proceeds to phase (4) based on result of transfer to ground server. 4 OK FAILED Failed to transfer item to the ground server. (Click status for details on transfer to ground server failure) Item does not proceed to next phase. Get next item to process. 4 OK SENDING_TO_DELIVERY_DEST Item is being transferred to destination denoted by user. Item proceeds to phase (5) based on result of transfer to destination. 5 OK FAILED Failed to transfer item to destination denoted by user. (Click status for details on transfer to destination failure) Get next item to process. 5 OK COMPLETE Item has been successfully transferred to destination denoted by user. Get next item to process. 16

23 4.4. MCM-4M Status: Log/Reports The Log/Repoprts page allows the user to select which MCM-4M unit to view a detailed log. This page displays the log file for the unit selected from the previous page. User has the ability to click the refresh button to update the log display. Figure MCM-4M Status: Logs/Reports: Unit 17

24 The operator can also click the backup button to save the log onto the user s machine. A pop-up window will be displayed prompting the user to take further action. Figure MCM Status Log Backup Button 18

25 5. MCM-4M Setup & Configuration This window provides the entry point into the MCM set-up and configuration. Note: Only users logged in as user name admin may access the VPN, Dynamic Ops, Packet Buffer, and Update sections. VPN: The VPN section shows the linkage between VPN tunnels and modems. This section allows for configuring tunnels and modems. Dynamic Ops: The Dynamic Operations section allows the configuration of the dynamic mode settings. Packet Buffer: The Packet Buffer section allows the configuration of the out of order packets buffer settings Password: The Password section allows the user to change their password. Update: The Update section allows the user to update software and reset/restore/save configuration. 19

26 5.1. MCM-4M Setup & Configuration: VPN This page allows the user to configure the tunnel, and enable and disable modems. To configure the tunnel the user can click on the configure link next to Tunnel 1. Note: Current selections are retained while unit is powered up. If power is lost or unit is turned off, all links will default to enable upon power up and must be reset to desired settings by the operator. Figure VPN (Tunnels/Modems) Summary 20

27 This page allows the user to configure the tunnel settings. Currently there is only one tunnel setting to be configured. Figure MCM-4M Setup & Configuration: VPN: Tunnel Configuration Ground Server IP Address/Host Name The IP address or host name of the ground server that the MCM will connect to MCM-4M Setup & Configuration: Dynamic Operations Dynamic Operations allocates modems as required, depending on the traffic flowing across the link. If no traffic is present, the system will disconnect modems to save cost. If dynamic mode is disabled, the MCM will be configured for static mode which utilizes all enabled links without regard to activity. Figure Dynamic Operations Configuration Dynamic Mode Enables or disables Dynamic Operations mode. Enter zero to disable (static mode) or one to enable (dynamic mode). No Activity Timeout During dynamic mode operations, this value provides the amount of time in seconds that must elapse with no activity in order to shut down all links. SMS Wake Up The SMS (Short Message Service) Wake Up string allows a user from 21

28 a remote location to wake-up the MCM while in a sleep mode. A sleep mode is when the links are down during an inactivity period while in dynamic mode MCM-4M Setup & Configuration: Packet Buffer Configuration The Packet Buffer allows the user to adjust the IP packet flush timeout value. IP packet flush timeout is the time the MCM will wait for the next subsequent packet before timeout and proceed to the next packet. Caution should be used when changing this value to avoid adversely affecting throughput. Figure Packet Buffer Configuration 5.4. MCM-4M Setup & Configuration: Password This page allows the user to change an existing password. Figure Change Password 22

29 5.5. MCM-4M Setup & Configuration: Update This page allows the user to update the software to the latest version. Update Software allows the user to update the software to a specified version. Backup Configuration allows the user to save current MCM settings to the user s PC. Restore Configuration allows the user to restore MCM settings to previously backed up configuration files. Reset Configuration to Factory Default allows the user to restore the MCM configuration back to its original factory default. Figure Update Software Main Screen Update Software When a user attempts to update software to a different version, a pop-up window will appear to confirm the request. MCM software will validate the selected software version to ensure integrity of the file prior to installation. If the software file is not valid the user will be alerted. In order to update the configuration the user must click the browse button and select a file (Figure 5.5.2). Once the file has been selected and the user has clicked the apply button, a pop-up window will appear to confirm the request (Figure 5.5.3). If the file is valid, no other user action is required (Figure 5.5.4). If the configuration file is not valid the user will be alerted (Figure 5.5.5). Once everything has been validated, the system will automatically reboot to complete the installation. (Figure 5.5.6). 23

30 Figure Update Software File Upload Figure Update Software -- Confirmation Dialog Box 24

31 Figure Update Processing Request Figure Update Result Uploaded File is Invalid Figure Update Result System will Reboot 25

32 Backup Configuration When the user selects Backup Configuration the system will create a file with the current settings and will prompt the user to take further action. Figure Backup Configuration 26

33 Restore Configuration In order to restore configuration the user must click the browse button and select a file (Figure 5.5.8). Once the file has been selected and the user has clicked the apply button, a pop-up window will appear to confirm the request (Figure 5.5.9). If the file is valid, no other user action is required (Figure ). If the configuration file is not valid the user will be alerted (Figure ). Once everything has been validated, the system will automatically reboot to complete the installation. (Figure ). Figure Restore Configuration File Upload 27

34 Figure Restore Configuration Confirmation Figure Restore Configuration Processing Request Figure Restore Configuration Upload Results 28

35 Figure Update Successful System will Reboot Reset Configuration to Factory Default When the user selects the reset configuration to factory default, a pop-up window will appear to confirm the request. Upon confirmation, the unit will begin to reset the configuration and automatically reboot all units for settings to take effect. See figures for the sequence of operations to reset the MCM-4M configuration to the factory default. Figure Reset Configuration to Factory Default Confirmation 29

36 Figure Reset Configuration to Factory Default Processing Figure Reset Configuration to Factory Default System Reboot 30

37 6. MCM-4M Help 6.1. MCM-4M Help: Support The Support page will generate and display a summary of current configuration settings and MCM-4M software information for all operational units. When the backup button is selected, the user will be prompted to take further action. Note: This report may take several seconds to generate and display. Figure Support Log 31

38 6.2. MCM-4M Help: About The About page will generate and display MCM-4M software information for all operational units. Figure About MCM-4M Logout In order to logout of the system simply click on the Logout tab in the upper right hand corner. 32

39 7. MCM-4M Front Panel Display Status Figure 7.1 MCM-4M Initial Boot Up Display Once the MCM-4M has completed it s boot up the unit will display status or each of the four modems within the MCM-4M unit. A group of three status indicators is displayed for each of the 4 modems. The left-most group corresponds to the left-most modem(modem 1), the next group corresponds to the next modem(modem 2), etc. The first indicator is the RSSI indicator. Its range of values is: {'0', '1', '2', '3', '4'} Where the numbers represent RSSI as it would be seen on a handset. Figure 7.2 RSSI Indicator The second indicator is the Registration indicator. Its range of values is: {up-arrow, down-arrow, '?', '-'} Where the up-arrow indicates that the modem has registered with the provider, down-arrow indicates not registered, the '?' indicates inability to acquire registration information, and '-' indicates "modem busy, please wait". 33

40 Figure 7.3 Registration Indicator The third indicator is the Connection indicator. Its range of values is: {'I', 'C', '-'} Where 'I' indicates "idle", 'C' indicates a call is in progress, and '-' indicates "modem busy, please wait". Figure 7.4 Connection Indicator 34