Pricing Cloud: Upgrading to R13 - Manual Price Adjustments from the R11/R12 Price Override Solution O R A C L E W H I T E P A P E R A P R I L

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1 Pricing Cloud: Upgrading to R13 - Manual Price Adjustments from the R11/R12 Price Override Solution O R A C L E W H I T E P A P E R A P R I L

2 Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. [O.FOOTER] ENTER TITLE OF DOCUMENT HERE

3 Table of Contents Disclaimer 1 Introduction 1 Post Upgrade Steps 1 Mandatory Actions Needed to Retire the Extension Solution 1 Actions to Reenter the Manual Price Adjustment 1 Validation Steps 2 Use the following code as a guideline/example to code your validation 4 Identify the Impacted Orders during R13 Where the Manual Price Adjustment Needs to be Re-Entered 7 Remove Data from Price Override EFF 8 Deleting EFFs 8 0 ENTER TITLE OF DOCUMENT HERE

4 Introduction Starting in Release 13, Fusion Order Management (FOM) provides the price override capability. This functionality will allow users to: 1. Apply one or more manual adjustments for a pricing charge on the sales order line. 2. Apply manual adjustments against standard and configured items. 3. Support manual adjustments based on the adjustment types: Discount amount, Discount percent, Markup amount, Markup Percent, and Price override. 4. Apply manual adjustments off of the net price. This functionality is not used to set the base list price or list price. Post Upgrade Steps Here are the steps to retire the manual price override extension solution and uptake the R13 Order Management product solution: Mandatory Actions Needed to Retire the Extension Solution 1. Deactivate the version(s) of Price Sales Transactions that have the changes for the price override extension solution. If those version(s) have any other extensions, those need to be re-done in a newer version and published. If they don't have any other extensions you may delete the deactivated version(s). 2. Deactivate the algorithms created for the MPA price override extension solution: a. Apply Manual Adjustments for Goods and Services b. Create Price Override MPA Custom c. Delete Price Override MPA Custom 3. Delete the service mapping custom attributes created for the EFFs and the MPAs 4. Log In to Order Management and test whether the standard FOM flows without MPAs work correctly. 5. Create a new order and apply a manual price adjustment using the product solution. Verify the prices are calculated correctly. If everything works satisfactorily, delete the algorithm versions listed in Step Write a validation using the OM Extensions Framework to validate that the EFF-based price override is re-entered as a manual price adjustment on the order line. This validation error will prevent order submission. Here are the steps to code this validation. 7. Based on the above validation, if you see a validation error upon an order submission with message Price Override Validation Error: for a new draft order or a changed order, here are the steps to reenter the manual price adjustment to remove the validation error. Note: Here are the sqls to identify the new or open orders that have the LinePrcOverride flex field segment populated that do not have the equivalent Manual Price Adjustment. Actions to Reenter the Manual Price Adjustment If there is a validation error upon order submission with message containing Price Override Validation Error: for a changed or a new order, below are the actions to re-enter the price override value from the flex field segment as a manual price adjustment. Be sure to repeat these steps for each line that has the price override. After these actions, save and submit the order, the validation error should disappear. 1 ENTER TITLE OF DOCUMENT HERE

5 Actions: 1. On each line, edit the Additional Information and click on the LinePrcOverride EFF Context 2. Note the number of Segments that are populated in addition to SalePrcOverride. Each EFF segment with the suffix PrcOverride (eg. RecurringSalePrcOverrideVal) corresponds to an override value for the respective charge. Note the segment names and values. Click the Cancel button 3. Click on the pencil icon next to Your Price for each charge noted from EFF segment. 4. The Price adjustments dialog opens 5. Create a Manual Price Adjustment of type Price Override with the same value defined in the EFF and click OK. Verify that the Your Price on the order line charge has the correct price override value. Repeat this for every charge identified in step Submit the order again. 7. If you updated the Manual Price Adjustment price override value to be different than the EFF segment value, you may see an error message Price Override Validation Error: A manual price adjustment of type price override equivalent to the LinePrcOverride flex field segment value was not found. Please apply the price override and submit the order. upon order submission. If you plan to update the price override values, you could try one of the options below to avoid this error. a. Change your validation to not compare the EFF Value against the Manual Price Adjustment value b. Do not remove the EFF Segment from the Page display as mentioned in the Note A below. Edit the EFF Segment value to enter the same price override value on the Manual Price Adjustment so that they can be in sync. Note: A. Once the extension solution is retired, the EFF Context LinePrcOverride will not be used in Pricing. We recommend to not delete the EFF Context until all the open orders that have price overrides using the extension solution have been closed. Instead, you can remove the EFF from the Associated Pages. B. Till Release 18A, there is a known issue with deleting the EFF. Once the EFF is deleted, the EFF Base dictionary does not get updated. This causes the error below while creating sales orders. Error Definition FulfillLineEffBLinePrcOverrideprivateVO of type Attribute is not found in FulfillLineVO_FulfillLineEffCategories_FulfillLineVOToFulfillLineEffCategoriesVO_F ulfilllineeffcategoriesvo:j_fulfilllineeffdoofulfilllinesaddinfoprivatevo. Validation Steps Before you embark on creating a validation, Please refer to the overview Create Extensions for Advanced Defaulting and Validation. A detailed document about the Extension Framework can be downloaded from the MOS note: To create the validation, log in as an order management user that can access FSM tasks. Once logged in, Navigate to 1. Navigate to Manage Order Management Extensions Task 2 ENTER TITLE OF DOCUMENT HERE

6 2. Click on the On Start of Submission Request tab as that would typically be the event that you want to tap into for this validation to check if the EFF value has been re entered as a Manual Price Adjustment. Then click on create (+ icon) Note: If you want your end users to see the validation messages when the order is being saved, then you will have to duplicate the same steps on the On Save Tab as well Enter a meaningful name and description for the validation + 5. Type in or copy your validation into the definition area: 3 ENTER TITLE OF DOCUMENT HERE

7 Use the following code as a guideline/example to code your validation import oracle.apps.scm.doo.common.extensions.validationexception; import oracle.apps.scm.doo.common.extensions.message; List<Message> msgs = new ArrayList<Message>(); // get the iterator for all order lines def lines = header.getattribute("lines"); // debug("before iterating over lines: " + lines.hasnext()); lines.reset(); while(lines.hasnext()) { line = lines.next(); if (!(line.statuscode in ['CLOSED', 'CANCELED'])) { //Note: This condition is to exclude the closed and canceled lines //for this validation. Be sure to include any other additional custom //StatusCodes that indicate closed or canceled lines // get the EFF context row for line that has the Manual Override Amount def contextrow = line.getcontextrow("lineprcoverride"); // if context row is missing, then skip the validation if( contextrow == null ) continue; // get the value of the EFF segment that has the Manual Override Amount. Please make sure // that the Attribute name is specified accurately from the EFF Segment definition BigDecimal valueineff = contextrow.getattribute("saleprcoverrideval"); // if the value specified in EFF segment is null, skip the validation if( valueineff == null ) continue; // we now have a Manual Override Amount from the EFF to compare against. We can get the MPA's 4 ENTER TITLE OF DOCUMENT HERE

8 // get the iterator for all Mpas for the line def linempas = line.getattribute("manualpriceadjustments"); // debug("before iterating over lines: " + linempas.hasnext()); linempas.reset(); if (!linempas.hasnext()) { // We have no MPA on this line and we already establised above that the line has an override specified on an EFF segment. This is an error condition // The following lines will throw a validation exception immediately for this line. String productname = line.getattribute("productnumber"); Message msg = new Message(Message.MessageType.ERROR, "Item " + productname + ": Price Override Validation Error: A manual price adjustment equivalent to the LinePrcOverride flex field segment value was not found. Please apply the price override and submit the order."); msgs.add(msg); else { // Initialize a boolean indicating that the line does not have the expected override. boolean hasexpectedoverride = false; while( linempas.hasnext() ) { // loop through the Mpa Rows def linempa = linempas.next(); def mpatype = linempa.getattribute("adjustmenttypecode"); // we are only intereted in looking at MPAs with AdjustmentTypeCode of PRICE_OVERRIDE. We will ignore all other MPAs if (mpatype!= "PRICE_OVERRIDE") continue; as such. yet. // We have found the expected override. Flag the boolean indicating // We still need to compare the override amount, so we are not done hasexpectedoverride = true; // get the value of the Mpa to compare with the Eff value def mpavalue = linempa.getattribute("adjustmentamount"); if( valueineff.compareto(mpavalue)!= 0 ) { // This will throw a validation exception immediately for this line. There is also a method available to collect up all messages and then // throw validation exception at the end. String productname = line.getattribute("productnumber"); Message msg = new Message(Message.MessageType.ERROR, "Item " + productname + ": Price Override Validation Error: A manual price adjustment of type price override equivalent to the LinePrcOverride flex field segment value was not found. Please apply the price override and submit the order. ); msgs.add(msg); // close loop for Mpas 5 ENTER TITLE OF DOCUMENT HERE

9 // we are done going through all MPAs. Let's check if we found the expected override if(!hasexpectedoverride ) { // This will throw a validation exception immediately for this line. There is also a method available to collect up all messages and then // throw validation exception at the end. String productname = line.getattribute("productnumber"); Message msg = new Message(Message.MessageType.ERROR, "Item " + productname + ": Price Override Validation Error: A manual price adjustment equivalent to the LinePrcOverride flex field segment value was not found. Please apply the price override and submit the order."); msgs.add(msg); // close the loop for lines if(!msgs.isempty() ) { throw new ValidationException(msgs); /** * This is a debug function used to write debug statements to an attribute of the order that is visible in the UI. * Extension authors can choose to wrtie debug statements to Order Management log files. However, this is a quick way to debug * an extension. Authors should ensure that they comment out any debug statements before publishing an extension to a production * environment. */ void debug(string msg) { header.setattribute("packinginstructions", header.getattribute("packinginstructions") + ", " + msg); 6. Once you have the code entered, click on Validate to ensure that you don t have any syntax errors 7. Ensure that the validation is successful. This is displayed after the Definition section 8. Click on Save and Close button next to the validate 9. Ensure that the Active flag is checked 6 ENTER TITLE OF DOCUMENT HERE

10 10. If the active flag was unchecked and you checked it, click on Save and Close again 11. Now test this extension on draft orders and on orders that are in processing status but you might expect to create revisions on. (The order numbers can be obtained by running the sql scripts provided). Identify the Impacted Orders during R13 Where the Manual Price Adjustment Needs to be Re-Entered You will need to identify the impacted orders where the LinePrcOverride EFF Segment Value will need to be entered as a Manual Price Adjustment. 1. Identify the open orders that have lines with a price-override applied using the extension solution. If these orders get revised, upon repricing, the price override value from the EFF will not be applied. In order to retain the price override, the EFF segment value needs to be re-entered via the Manual Price Adjustment product feature. Refer to the actions sections below for the steps to achieve this. Note: Below is the query to identify the open orders. In the query below, make sure you are using the correct ContextCode (marked in Red) that you have implemented select h.order_number, fline.fulfill_line_id,item.item_number from FUSION.DOO_HEADERS_ALL h, FUSION.DOO_FULFILL_LINES_ALL fline, FUSION.DOO_FULFILL_LINES_EFF_B flineeff, FUSION.EGP_SYSTEM_ITEMS_B item where fline.header_id = h.header_id and flineeff.fulfill_line_id = fline.fulfill_line_id and h.status_code = 'OPEN' and flineeff.context_code = 'LinePrcOverride' and fline.inventory_item_id = item.inventory_item_id and fline.inventory_organization_id = item.organization_id and fline.open_flag = 'Y' and nvl(change_eligible_flag,'y') = 'Y' order by order_number ; 2. Identify the draft orders that have lines with a price-override applied using the extension solution (This includes draft revisions and newly created draft orders). When the orders are submitted, they will be repriced and the price override value from the EFF will not be applied. To retain the price override, the EFF segment value needs to be re-entered via the Manual Price Adjustment product feature. Refer to the actions sections below for the steps to achieve this. Note: Below is the query to identify the draft orders. In the query below, make sure you are using the correct ContextCode (marked in Red) that you have implemented select h.order_number, fline.fulfill_line_id,item.item_number from FUSION.DOO_HEADERS_ALL h, FUSION.DOO_FULFILL_LINES_ALL fline, FUSION.DOO_FULFILL_LINES_EFF_B flineeff, FUSION.EGP_SYSTEM_ITEMS_B item where fline.header_id = h.header_id and flineeff.fulfill_line_id = fline.fulfill_line_id and h.status_code = 'DOO_DRAFT' and flineeff.context_code = 'LinePrcOverride' and fline.inventory_item_id = item.inventory_item_id 7 ENTER TITLE OF DOCUMENT HERE

11 and fline.inventory_organization_id = item.organization_id and fline.open_flag = 'Y' and nvl(change_eligible_flag,'y') = 'Y' order by order_number ; Remove Data from Price Override EFF After the Price Override Extension solution has been retired, the LinePrcOverride EFF Context is not used. To avoid any confusion with displaying this EFF Context on the OM UI, we recommend to remove the page data from the PriceOverride customization. The screenshot below shows the Edit Extensible Flexfield UI which can be launched from the Manage Order Extensible Flexfields Setup Task. Follow the steps 1-3 highlighted in the screenshot below to remove the EFF from the Pages in the OM UI. Deleting EFFs Here is a known issue with deleting the EFF. Once the EFF is deleted, the EFF Base dictionary is not updated. This causes the error below while creating sales orders. Error Definition FulfillLineEffBLinePrcOverrideprivateVO of type Attribute is not found in FulfillLineVO_FulfillLineEffCategories_FulfillLineVOToFulfillLineEffCategoriesVO_FulfillLineEffCategoriesVO:j_Fulf illlineeffdoofulfilllinesaddinfoprivatevo. Here is a bug that addresses the error above and will be fixed in release 18A ERROR ENTERING SALES ORDERS DUE TO DELETED EFF CONTEXT Once EFF Contexts are created and mapped to usages and publish flexsynch is run, if the contexts are either deleted or disabled and then run the flexsynch again, it does not update the base dictionary. This is causing the above error in OM while adding lines to a sales order or when submitting an order. 8 ENTER TITLE OF DOCUMENT HERE

12 Oracle Corporation, World Headquarters Worldwide Inquiries 500 Oracle Parkway Phone: Redwood Shores, CA 94065, USA Fax: C O N N E C T W I T H U S blogs.oracle.com/oracle facebook.com/oracle twitter.com/oracle oracle.com Copyright 2018, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group White Paper Title April 2018 Author: [OPTIONAL] Contributing Authors: [OPTIONAL]

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