MGH Research Computer Upgrade. Presenters: Harry Orf, PhD. Neil Coplan,

Transcription

1 MGH Research Computer Upgrade Presenters: Harry Orf, PhD. Neil Coplan,

2 MGH Desktop Upgrade Agenda Welcome (We need your Help) Who is on the team? Why does this need to be done? What is the project scope? What are the details? How will we accomplish this? What if I am unable to upgrade? How do I obtain a variance? Where are we starting the work? Where can I go for reference? Questions & Answers Next Step 2

3 Who is on the team? This project is a collaboration of the following groups MGH Research Management MGH Research IT Administrators MGH IS Partners IS Enterprise Research Infrastructure and Services (ERIS) Information Security MGH Research Space Management 3

4 Why does this need to be done? We need your help to ensure computers at MGH are up to date and secure to support future compatibility to facilitate research. Maintain safe and secure systems which are up to date and protected from viruses, malware, and security vulnerabilities (i.e. java deficiencies) Aid in software access (i.e. Microsoft Office, VPN, etc.) Address software compatibility 4

5 What is the project scope? Work with the research community to bring legacy computers up to current MGH standards. High Level Options - Windows Computers 1. Upgrade compatible system which have legacy unsupported versions of Windows to Windows 7 2. Replace older PCs that cannot be upgraded to Windows 7 with standard Partners PCs for improved support 3. Variance process to identify & track the computer with Information Security teams High Level Options - Macintosh Computers 1. Upgrade unsupported Mac Operating Systems to compatible versions (currently OS X Yosemite or 10.9 if needed) 2. Replace older Mac desktops that cannot be upgraded to OS X 10.9 with a new Mac Mini 3. Variance process to identify & track the computer with Information Security teams 5

6 What are the details? Minimum standard operating system PC: Windows 7 Mac: OS X 10.9 or Encryption of all computers (desktops and laptops) Antivirus and Malware PC: installation to meet enterprise standards Mac: optional installation Self Service Software Support Self service software distribution Automatic OS security patches Encryption auditing 6

7 How will we accomplish this? The Approach Step 1: Initial contact with lab or department contact Step 2: Consultation meeting and design work plan Step 3: Schedule plan start Step 4: Perform the upgrade work Step 5: Dispose of replaced computers Step 6: Deliver status and reporting 7

8 What if I am unable to upgrade? Not all computers will be able to meet the MGH minimum standards and will require a variance from Information Security. Examples A peripheral or the software cannot be easily upgraded to work with the new operating system. A computer is provided by and under contract with a vendor for use with peripheral equipment. A computer runs lab equipment and requires vendor support during an upgrade/replacement. A computer is not connected to the Partners network, does it need to be upgraded 8

9 What options exist for replacement? The following options are available and will need to be determined prior to the tech visit. 1. Partners standard desktop hardware (32 bit), which supports the standard partners configuration. 2. Partners standard desktop hardware (64 bit), which has some standard partners configuration. 3. Mac desktops will be replaced by Partners standard Apple Mac Mini. 4. If the Partners options above do not meet the needs, alternate requests will be reviewed by the Project Steering Committee (Harry Orf, Keith Jennings, Brent Richter Deverie Bongard and Doug Demio). 9

10 How do I obtain a variance? Fill out and submit the webform using the following link: EncryptionVariance/NewForm.aspx (Partners username and password is required) Information Security asks that you select the Disk Encryption of a Partners computer Policy for this purpose. Information Security will review and contact you. 10

11 Where are we starting the work? Project is now being piloted with a lab at CNY 149. After agreeing on Lab/department remediation plans, the project will start at the following locations Group 1 Group 2 Group 3 Site 1: CNY 149 Site 2: CNY 114 Site 3: CNY 75 Site 1: Simches Site 2: MGH Main Campus TBD Labs/Departments that want to start earlier will be reviewed on a case by case basis. You can contact the project team at the following address. MGHMacPCupgrade@partners.org 11

12 Where can I go for reference? Useful Project Links You can get more information at: You can review FAQ s at 12

13 Questions and Answers / Next Steps Q & A Next Steps Wait to be contacted Offer your lab resources for earlier implementation 13