Online Education 2FA Authentication Guide
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1 SGX Online Education Online Education 2FA Authentication Guide v October 2018
2 Page 2 of 8 Contents 1.0 INTRODUCTION TO ONLINE EDUCATION LOGIN TO ONLINE EDUCATION ONLINE EDUCATION URL AND USERID TYPES OF ONLINE EDUCATION USERS LOGIN PAGE SECOND FACTOR AUTHENTICATION (2FA) DISCLAIMER PAGE COURSE CONTENT PAGE PREFERENCE MENU RESET PASSWORD FOR USER REQUEST...8
3 Page 3 of Introduction to Online Education Since January 2012, as part of the Monetary Authority of Singapore s initiatives to provide trading safeguards to retail investors, brokers have to assess if investors have the relevant knowledge and experience before they can invest using Specified Investment Products (SIPs). SIPs have structures, features and risks that may be more complex and require more knowledge to understand. Check with your broker to find out whether a product is an SIP. The current list of SIPs includes: Exchange Traded Funds (ETFs) Leveraged and Inverse Products (L&I) Exchange Traded Notes (ETNs) Structured Warrants (SWs) Daily Leverage Certificates (DLCs) Futures and Options listed on SGX derivatives market
4 Page 4 of 8 2 Login to Online Education 2.1 Online Education URL and UserID URL: On accessing the URL above, users accessing the site for the first time should click on Register Now button to register to access the site. 2.2 Types of Online Education Users There are two types of users using Online Education: 1. Investors /General Public 2. Brokers The following sections will describe the various Online Education application modules such as: 1. Login Page; 2. Disclaimer Page 3. Course Page During the login process, user will go through a two-factor authentication (2FA) process. The first login will be the username and password. The second step is to obtain the One Time Password (OTP) via the SMS, which will be sent to the registered mobile number the user updated at the time of registration.
5 Page 5 of 8 Below is a summary of the functions in the various modules: No Modules Features 1 Login Page Authentication module for 1st and 2nd factor login 2 Disclaimer Page Users to read and accept the disclaimer check box and click Accept to continue 3 Course page Complete list of courses that users should take is available here The details of the modules are described below. 2.3 Login Page Upon accessing the Online Education URL ( the Online Education Login Page will be displayed. User will login using their Online Education ID (username and password): Second Factor Authentication (2FA) Once the user is able to successfully login using their userid and password, a one-time password (OTP) will be sent to the user s registered mobile. The user will need to key-in the OTP they received in the screen similar to the one below. User can click Resend OTP if they require a new OTP, and a fresh OTP will be sent to the user s mobile.
6 Page 6 of 8
7 Page 7 of 8 3 Disclaimer Page Once the user is authenticated with the valid username, password and OTP combination user will be directed to the below disclaimer page. Once you are satisfied with the terms and conditions stated on the disclaimer page, scroll down to click the check box and click Accept to continue. 4 Course Content Page Once logged in successfully, the user can click on courses as highlighted in the screenshot below to continue.
8 Page 8 of Preference Menu Preference menu gives options to change password and to change user information like mobile number and address 4.2 Reset Password for User Request To reset the password, user will have to Knowledge Platform Support support@knowledgeplatform.com for support. Alternatively, users can click Reactivate account as in the screen below and complete the questionnaire to receive a new password.
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