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1 iphone Backup 1 Page

2 Backing up the iphone You have two options when it comes to backing up iphones. 1) Back up using the icloud service, this will allow you to have 5 GB worth of data to be backed up to the cloud service. If you have more than 5 GB you will to use option 2. 2) Back up using the itunes service with your phone connected to a PC or Laptop, there is no limit on storage by using this service as the data is stored locally on your machine. If you choose to back up using option 1 the icloud please follow the below steps, if you wish to use option 2 please scroll to page (3) icloud backup Please unlock your iphone and go to the settings icon Now scroll down the page until you find the icloud icon From this menu you can select what you would like your phone to backup, please select the relevant options such as Contact, Calendars and Photos. Now scroll down to the Backup icon In this menu setting you will have the option to Back Up Now please click this and your phone will start backing up and give you an estimated time to completion. The backup will not complete if it exceeds the 5 GB total, you do have the option to purchase more space by going to the Storage menu in the icloud settings. 2 P a g e

3 itunes backup Please note that it is important to have the latest version of itunes downloaded, itunes will let you know if an update is available as soon as you start up the program. Please follow this link to download a version of itunes If using a laptop to start the backup on your phone please ensure it is plugged into a mains power supply. Please connect the iphone to either a laptop or PC using the supplied apple USB lead. itunes should automatically start and start to sync with your iphone. Click the iphone tab to go into the access the backup options. Here you will have the option to perform a backup via itunes, please click the Back Up Now button 3 P a g e

4 The backup will now proceed, you may be given the option to backup your apps on the iphone, and this will allow you to easily restore your phone without having to download every app again. You will see in the progress bar that the backup is running. Once the backup has completed you will see when the latest back up was made, this will become a restore point for another iphone. Congratulations you have now successfully backed up your iphone, please continue with this document for a guide on how to restore an iphone from a previous backup. 4 P a g e

5 Restoring data from an old iphone to a new iphone You may have upgraded to a new model of iphone or you need to restore an iphone from a previous backup, the process is still the same. Depending on how you previously backed up your phone will change how you restore the data you previously had, please ensure that if using the icloud you have a strong Wi-Fi connection. If you backed up using the icloud please see below, if you backed up using itunes please scroll to page (6) Please turn on the iphone, the iphone will open with the Hello screen, please swipe across the screen to continue the setup. On the above picture you will see that you have the option to restore from icloud, itunes or set up as a new iphone. Select Restore from icloud Backup then enter in your Apple ID and Password then you will see the previous backup points that are available to you, please select the latest option as this will be the most recent and will avoid any loss of data. The iphone will now restore all the information you selected to be backed up. 5 P a g e

6 To restore from the itunes backup, please start the iphone and you will be greeted with the Hello screen, please swipe to continue. You will then see the below options, please select the itunes back up Make sure you have the latest version of itunes installed on your PC or Laptop before starting the restoration. itunes will notify you if there is an available update when you start up the program. Please ensure you have the iphone USB lead, connect to the PC or laptop and follow the onscreen instructions, please restore from the latest backup to avoid any loss if data. The iphone will now restore all of the information you previously selected to be backed up. Congratulations you have successfully restored previous data onto a new iphone. 6 P a g e

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