VPN Installation Quick Setup Guide
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1 VPN Installation Quick Setup Guide For computers running This document will help guide you through the process of installing the NJ TRANSIT VPN software on your Apple Macintosh (Mac) OS X computer. If at any time you encounter a problem, please call the Help Desk at HELP (4357) and a technician will be able to assist you. If you are having issues with NJ TRANSIT owned equipment, please call the Help Desk and you will be routed to the best person that can help. Before we begin, you will need: Prerequisites: RSA Token with your username and PIN 1 Figure 1 Figure 2 Reliable High Speed Internet 2 Mac running OS X with Apple ID 3 Figure 3 Your NJT PC powered on minutes 5 Figure 4 Let s Start! Figure 5 MDL72415 Rev B
2 Page 2 VPN Installation Quick Setup Guide Step 1 Your Mac and Internet Connection The first step for installing and ultimately using VPN is to log into your Mac and ensure Internet connectivity. The quickest test is to open your web browser and navigate to any web page, for example If your test is not successful, you may have Internet connectivity issues which must be resolved before we continue. Figure 3 If you are connected to the Internet, navigate to: cpclient.njtransit.com Enter your network ID and current password for example CISSQQQ Click Figure 2 Step 2 Download the VPN Network Connect File Click or tap the Mac OSX icon. At the top of the page, click Download VPN Software. Download the file and run from your Downloads folder. The file name and icon will look similar to the one show in this example. If you do not have the Downloads folder pinned to your dock, open Finder and navigate to the Downloads folder. Double click on the file to run the configuration script. Your Mac may request you to confirm that you wish to open a file downloaded from the Internet. Make sure to hit Open.
3 For Apple Computers Running Macintosh OS X Page 3 After clicking the configuration script, your Network Preferences window will open. The only information that you will need to change is the Account Name field. Your Account Name is usually your NJTRANSIT address without Delete the jdoe example from the field and enter your Account Name. Click Apply and close out the Network Preference Window. Reminder: If your address is pgrifin@njtransit.com pgriffin will be your Account Name. If your address is pgriffin-smith@njtransit.com your Account Name will be pgriffin-smith. Step 3 Download Microsoft Remote Desktop To connect to your NJT PC, you will need to download the Microsoft Remote Desktop app from the App Store located by default in the dock. If you do not see the icon, Alt Click on the Apple logo in the upper left corner of the screen and launch App Store. Recall that an Alt Click is a two finger click on the touchpad. Remember, you will need a valid Apple ID with the correct password to download Apps, including Apps that are free. Please make sure you have this information before you continue. Continued
4 Page 4 VPN Installation Quick Setup Guide In the top right corner of the App Store you will see a search field. Type in Microsoft Remote Desktop and hit Enter. A screen similar to this should be on your screen: On the Microsoft Remote Desktop App, click on the grey word GET. This will then turn green and give you the option to INSTALL APP. Sign in with your personal Apple ID if you are prompted to do so. There is no charge to download this App. Once the app has been installed, you can close out the App Store. The Microsoft Remote Desktop App can be accessed from either the Launch Pad or from the Applications folder in the Finder. Drag the App from Finder to your Dock to pin for quick access.
5 For Apple Computers Running Macintosh OS X Page 5 Step 4 Connecting to your NJT PC At this point we are ready to connect to your NJT PC. We will need to open the Network Connect window. In the top right corner of your Mac, click on the icon. Select the Connect VPN (L2TP) Check the option to Show Time Connected A screen similar to this will appear. Your name should already be pre-populated from Step 2, confirm this is still correct. For the password, enter your PIN + current token code. For example, if your PIN is 1234 and current token code reads , you will enter: Your PIN is the personal identification number that was setup during your initial VPN creation. It is unique to your account. If you do not remember your PIN, please contact the Help Desk for assistance. Your token code is the current 6 digit code that is displayed on your RSA token. Please take note of the solid horizontal bars on the screen that signify time to expiration. Each bar represents 10 seconds, after 60 seconds the code will expire and refresh. Promptly enter your PIN and token code and click OK. Figure 1 Continued
6 Page 6 VPN Installation Quick Setup Guide During the authentication process, you will see Connecting scrolling in the toolbar. After your credentials are accepted, you will notice the icon has changed to solid vertical bars. At this point you have successfully connected to the NJT VPN. Launch Microsoft Remote Desktop from your Dock or the Applications Folder in Finder. Remember to Alt-Click on the App select options and click Keep in Dock to pin the App to your Dock. Click on New in the app. If you have connected previously to VPN, you can skip this configuration. Fill in the following information: Connection name: NJT PC name: Enter the IP address of your NJT PC. This is a number, usually in the format of 10.X.X.X. If you do not have your IP address, please contact the Help Desk. User name: Enter your network ID followed Example: CISSTEST@njt.gov Populate the fields and X out the Edit Window.
7 For Apple Computers Running Macintosh OS X Page 7 Double click on NJT. Click Continue on the Verify Certificate window. Click OK at the legal message. Select your User ID and type in your network password. Congratulations! You have successfully connected to your NJT desktop. To end your VPN session, quit Microsoft Remote Desktop and select Disconnect VPN (L2TP). NJ TRANSIT - Office of Technology and Information Services
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