800xA History 800xA History Rollup 2 Version RU2 Release Notes

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1 800xA History 800xA History Rollup 2 Version RU2 Release Notes System Version Power and productivity for a better world

2 NOTICE This document contains information about one or more ABB products and may include a description of or a reference to one or more standards that may be generally relevant to the ABB products. The presence of any such description of a standard or reference to a standard is not a representation that all of the ABB products referenced in this document support all of the features of the described or referenced standard. In order to determine the specific features supported by a particular ABB product, the reader should consult the product specifications for the particular ABB product. ABB may have one or more patents or pending patent applications protecting the intellectual property in the ABB products described in this document. The information in this document is subject to change without notice and should not be construed as a commitment by ABB. ABB assumes no responsibility for any errors that may appear in this document. Products described or referenced in this document are designed to be connected, and to communicate information and data via a secure network. It is the sole responsibility of the system/product owner to provide and continuously ensure a secure connection between the product and the system network and/or any other networks that may be connected. The system/product owners must establish and maintain appropriate measures, including, but not limited to, the installation of firewalls, application of authentication measures, encryption of data, installation of antivirus programs, and so on, to protect the system, its products and networks, against security breaches, unauthorized access, interference, intrusion, leakage, and/or theft of data or information. ABB verifies the function of released products and updates. However system/product owners are ultimately responsible to ensure that any system update (including but not limited to code changes, configuration file changes, third-party software updates or patches, hardware change out, and so on) is compatible with the security measures implemented. The system/product owners must verify that the system and associated products function as expected in the environment they are deployed. In no event shall ABB be liable for direct, indirect, special, incidental or consequential damages of any nature or kind arising from the use of this document, nor shall ABB be liable for incidental or consequential damages arising from use of any software or hardware described in this document. This document and parts thereof must not be reproduced or copied without written permission from ABB, and the contents thereof must not be imparted to a third party nor used for any unauthorized purpose. The software or hardware described in this document is furnished under a license and may be used, copied, or disclosed only in accordance with the terms of such license. This product meets the requirements specified in EMC Directive 2004/108/EC and in Low Voltage Directive 2006/95/EC. TRADEMARKS All rights to copyrights, registered trademarks, and trademarks reside with their respective owners. Copyright by ABB. All rights reserved. Release: Document number: September ARD

3 Introduction Introduction Fixed Problems 800xA History Rollup 2 System Version Release Notes 800xA History Version Rollup 2(RU2) is released for 800xA System Version This release notes identifies the key details of 800xA History Version RU2. Follow the installation steps given in this document while installing this Rollup. This Rollup addresses the fixed problems described in Table 1. Table 1. Fixed Problems Problem 800xA History Sync does not start due to special characters in the Object Name. Correction or Fix 800xAHIS-CN History synch service restarts every 20 minutes. 800xAHIS-CN xA History synch server restarts continiously. 800xAHIS-CN Wrong value is plotted in the trend display. 800xAHIS-OL ARD

4 Fixed Problems Table 1. Fixed Problems (Continued) Problem When 800xA History Events are retrieved only Object Name should be displayed instead of its full Object path. Correction or Fix 800xAHIS-OL Trend display showing duplicate data of Adjacent traces. 800xAHIS-OL trend value drops to zero and comes back 800xAHis-OL xA History High-Availability Servers stop collecting data when the Time Synchronization between the 800xA History High-Availability Servers is Out Of Sync 800xAHIS-OL xA History Log status is set with invalid chracters instead of Active / Inactive as seen in History database 800xAHIS-OL Warnings related to Online Copy,Post Install & service keys are observed in DCN & History Server nodes. 800xAHIS-IN When update is performed from SV 6.0.x to SV tcp connection string does not change to wss automatically as seen through Vtrin in the Database nodes. 800xAHIS-OL ARD

5 Fixed Problems Table 1. Fixed Problems (Continued) Problem Sync Service alarm does not disappear from Event list after acknowledgement Correction or Fix 800xAHIS-OL After time out History Event Server Service should auto connect to the History Server. 800xAHIS-OL Some event attributes stored in DCN but not transferred to 800xA History Server 800xAHis-OL Exception messages related to 800xA History Event Server were generated whenever there is no communication between 800xA History DCN & Server 800xAHIS-CN xA History Logs not gets created for 100th property in the same object 800xAHIS-CN Not able to create logs associated with templates having some value in the description field in 800xA History Log definition. 800xAHIS-CN Timezone TZ (Day light saving) for Asia/Istanbul is updated (800xAHis-CN ARD

6 Fixed Problems Table 1. Fixed Problems (Continued) Problem 800xA History versions are not installed or upgraded after Jan 1st Correction or Fix 800xAHistory-IN xA History Event Archival fails for large number of History events that are stored in the History Server for a short period. 800xAHis-OL Interruption in the Operator trending for the 800xA History Logs is due to the following: RTDB-OpcHdaServer: Memory Resource leak when OPCHDA client is disconnected. RTDB-OpcHdaServer: Access violation in case of connection point 800xAHis-OL When timeout occurs during History event retrieval, 800xA History does not auto-connect to the 800xA History Event Server. 800xAHIS-OL xA History Super Vision aspect does not show connection status to the 800xA History Server. 800xAHis-OL ARD

7 Fixed Problems Table 1. Fixed Problems (Continued) Problem 800xA History Sync Service consumes High CPU usage in the following scenarios: 1. During periodic subscription of Log properties xA History Sync Service subscribing with large number of items to Afwopcsurrogateserver. 3. When 800xA History Logs are configured to subscribe to the OPC properties such as Min Value, Max value, Engineering Unit and Description, and the subscribed items are not available as OPC items, then 800xA History sync service re-subscribes the same item several times. This eventually increases the load on OPC Server of Connectivity Server leading to OPC Server crash. Correction or Fix 800xAHIS-OL xA History Sync Service shows undefined in Service Structure. 800xAHis-OL During deletion of duplicate Logs using the 800xA History Configuration Utility, a message is shown asking the user to stop 800xA History Sync Service provider. 800xAHis-OL xA History Properties appearing as logs marked for deletion in 800xA History Configuration utility. 800xAHis-OL Actor ID does not get collected in History database for Audit Events. 800xAHis-OL ARD

8 Fixed Problems Table 1. Fixed Problems (Continued) Problem In HA Configuration of 800xA History Servers, if the Hot-Standby History Server is unavailable then the History Supervision aspect will not update the correct status of Replica Node. Correction or Fix 800xAHis-OL Event Retrieval into 800xA fail with Timeout popup when a single subcategory of events are tried to retrieve from History database. 800xAHis-OL xA History Rollup 2 is applicable for all the 800xA History Installation on System 800xA v ARD

9 Known Problems Known Problems Installation Table 1 lists the issues that may exist and affect installation of the system or product at time of release. Workarounds, clarifications, or helpful hints have been provided for each issue wherever possible. Table 1 Installation Issues Issue RTDB Opc UA Service is installed but not in running state on 800xA History Server. 800xAHIS-OL Workarounds, Clarifications, and Helpful Hints Perform below steps on 800xA History Server 1.Navigate to path %app_root%\\application\config\opcinifiles 2.Open " RtdbOpcUaServerConfig.xml" file in edit mode 3.Modify in the line " <Url>opc.tcp://[NodeName]:4841</Url>" To <Url>opc.tcp:// :4841</Url> 4.Save the file and close. 5.Start the RtdbOpcUAServer from windows service manager. 9ARD

10 Installation Table 1 Installation Issues (Continued) Issue After 800xA History Data Collector installation/update, if installation/update of any of the following node functions such as 800xA Harmony connect, ABB Central Licensing system and ABB Melody Connect fails on the same node (800xA History DCN) then it is recommended to perform the procedure as mentioned in the Workaround column once the installation/update of 800xA History Data Collector node function is completed. 800xAHIS-IN In the event of NLB network cable disconnection at the Primary History Server, holding the Master Token of Services, the Hot- Standby History Server does not take over the Master Tokens for EventForwarder and TagConsistencyController. Due to this, the newly created tags and the events does not get collected in either of History Servers. Workarounds, Clarifications, and Helpful Hints Provide the new port number using the 800xA History Port Configuration Utility.exe tool. Follow the steps as below: 1. Copy the tool from the media location \Update\Applications\History OR \USB Media\Applications\History to a temporary location on the 800xA History Data Collector node. 2. Right-click on the 800xA History Port Configuration Utility.exe and Run as Administrator to launch the tool. 3. Enter the port no 7685 when prompted. 4. Close the tool after success message is displayed. 5. Click Retry in the installation/update window, to continue the installation. Stop the History Services of the earlier Primary which was holding the Master Tokens. 800xHIS-IN ARD

11 Configuration Table 1 Installation Issues (Continued) Issue Workarounds, Clarifications, and Helpful Hints During installation of High Availability History Servers in Workgroup environment, database installation gets skipped in Replica History Server. Configuration 800xAHistory-IN Before starting the installation of History Servers in High Availability Configuration, perform the below steps in both the History Servers. 1. Disable User Access Control from Control Panel > User Accounts > Change User Account Control settings. 2. Open the Local Security Policy for the Control Panel > Administrative Tools. 3. In the Local Security Policy window, navigate to Security Settings > Local Policies > Security Options. 4. Select the Security Policy named as User Account Control: Run all administrators in Admin Approval Mode and change the Security Setting from Enabled to Disabled. 5. Close the Local Security Policy window. Table 2 lists the issues that may exist and affect configuration of the system or product at time of release. Workarounds, clarifications, or helpful hints have been provided for each issue wherever possible. Table 2. Configuration Issues Issue Deadband configuration on Log Configuration aspect is not available. 800xAHistory-CN Workarounds, Clarifications, and Helpful Hints No workaround exists for this issue. Presently 800xA AfwOPCSurrogate is not supporting dead band functionality. 9ARD

12 Operation Operation Table 3 lists the issues that may exist and affect operation of the system or product at time of release. Workarounds, clarifications, or helpful hints have been provided for each issue wherever possible. Table 3. Operational Issues Issue If 800xA History Data Collector database is stopped and System 800xA is running, then client nodes affinated to this DCN will not be able to see the History trending / data. 800xAHistory-OL History server always looks primary DCN for backfilling the missed data. Workarounds, Clarifications, and Helpful Hints Perform the following: 1.Open 800xA workplace and go to Service structure. 2.Stop the Respective 800xA History Data Collector's Basic History Service provider. 3.Affinated clients will switch to the redundant 800xA History Data Collector node for History trending. 4.Make sure to start the Respective 800xA History Data Collector's Basic History Service provider once the 800xA History DCN Database is started. No workaround exists for this issue. 800xAHIS-OL Unable to read the log 800xA History configuration if the Log Template is created by means of copy / paste. No workaround exists for this issue. 800xAHIS-OL In High Availability 800xA History Server configuration, if any one 800xA History Server / Database is down for some reason, user will not be able to view the 800xA History Log aggregate data. No workaround exists for this issue. 800xAHIS-OL ARD

13 Operation Table 3. Operational Issues (Continued) Issue 800xA History Retrieval using Event Attribute filtering is not supported. Workarounds, Clarifications, and Helpful Hints No workaround exists for this issue. 800xAHis-OL Node Preparation Tool (NPT) throws the error msiexec.exe exited with error code 1642 if an update is performed by running Setup.exe on another node, than the node from where the first update was performed from version 6.0. Close the error window and wait for SCC to launch automatically, otherwise launch SCC manually, and click Update System to continue the update. 800xASYI-OL Web Applications that are using the port no 80 will not open on the node combined with 800xA History Data Collector node function. Example: Node where 800xA History Data Collector and Harmony Connectivity Server node function are combined. Harmony web server Explorer web page will throw 403 Forbidden error while opening. 800xAHistory-OL Provide the new port no using the 800xA History Port Configuration Utility.exe tool. Follow the steps as below: 1. Copy the tool from the media location \Update\Applications\History OR \USB Media\Applications\History to a temporary location on the 800xA History Data Collector node. 2. Right click on the 800xA History Port Configuration Utility.exe and Run as Administrator to launch the tool. 3. Enter the port no 7685 when prompted. 4. Close the tool after success message is displayed. 5. Perform the Maintenance stop of the 800xA System only on the 800xA History DCN node using configuration wizard. 6. Restart the 800xA History DCN node. 9ARD

14 Operation Table 3. Operational Issues (Continued) Issue New history logs cannot read history values if 800xA History source is changed to new History DCN service. 800xAHistory-OL Workarounds, Clarifications, and Helpful Hints Perform the below steps: 1. Change the 800xA History Sync Service Group in the 800xA History Source aspect from existing DCN to the new DCN in the Control Structure 2. Similarly change the Basic History Service Group in the History Source aspect from existing DCN to the new DCN in the Control Structure. 3. Change the Basic History Service group in the configured History Log Template aspect from existing DCN to the new DCN in the Library Structure. 4. Manually delete the moved 800xA History Logs from the older DCN node. Open vtrin in the older DCN node. Login in to the Vtrin GUI using History Admin user then Go to Tag Configuration list > select the moved 800xA History Logs > Right-click on the log and click delete. (Ignore this step if moved tags are not present). Note: Filter tags based on Mark for deletion *GUID* and delete the tags from vtrin. 5. Restart the Basic History Service Group of older DCN node & New DCN node. If the user is re-configuring existing 800xA History log with new 800xA History log template, then History data collected till date will be lost. Certain Vendor specific event attributes are not transferred to History Database. 800xAHistory-OL No workaround exists for this issue. 14 9ARD

15 Operation Table 3. Operational Issues (Continued) Issue If Time difference and sync between the HA Server is not proper, TCC switch over does not happen and Issues can be seen in the trending. Workarounds, Clarifications, and Helpful Hints Stop the History Server using the RTDB Control which is holding the master token and perform Paranoid scan of the History Server to fix the corrupted tables. 800xAHistory-OL Status alarms of RTDB Services in Standby DCN does not get reported in 800xA System Alarm List. No workaround exists for this issue. 800xAHistory-OL xA History Sync Service Active alarms related to Vtrin Server keys present in Alarm & Event List. No workaround exists, User can ignore those alarms. 800xAHIS-OL It is not possible to delete the 800xA History property tags from History database using "800xA History Configuration Utility" tool if manual deletion of 800xA History logs is enabled. 800xAHIS-OL Perform the below steps to delete the 800xA History property tag from History Database. 1.Login to Vtrin on 800xA History Data Collector node using 800xA History Admin account. 2.Navigate to the path Maintenance-->Basics-- >Tag Configurations 3.Find the 800xA History property tag that needs to be deleted. 4.Select the tag, right-click and click Yes to delete the 800xA History property tag. 5.Verify the 800xA History property tag is deleted. 6.Close the Vtrin window. 9ARD

16 Installation Installation Greenfield Automated Installation Using System Installer Greenfield Automated Installation should be used only if 800xA History is planned to be installed on System 800xA using System Installer (System Configuration Console). Pre-Requisites. Perform the following pre-requisites for the automated installation: 1. Login with an Admin or 800xA Installer account and perform all the prerequisites as mentioned in the 800xA History Installation manual (2PAA ). 16 9ARD

17 Greenfield Automated Installation Using System Installer 2. Make sure the option This is a 800xA Server or a 800xA History Data Collector Node is selected while running the Node preparation tool on 800xA History Data Collector nodes or on the 800xA History Server nodes. Figure 1. Node preparation tool 3. Run the Node Preparation Tool on all the System 800xA nodes planned for the green field installation using SV Rollup-2 media. Perform the following Greenfield installation procedure of System 800xA v6.0.3 with 800xA History Rollup-2 using System Installer: 1. Copy and unzip the 800xA History Rollup-2 media on all the nodes. 2. Navigate to the media path 800xA History Rollup2\, and run the Setup.exe as an administrator. 9ARD

18 Greenfield Manual Installation Using 800xA History Installer 3. In the node preparation tool, browse for the released media of SV under node options. 4. Click Ok. SV Rollup2 media will be merged with the 800xA History media located in the media repository. 5. Refer to Section 5 Automated System Installation of the 800xA History Installation manual (2PAA ) for 800xA History node functions configuration information. 6. Refer to the System 800xA Installation, Update and Upgrade Getting Started (2PAA ) Installation manual available in the SV media for installation and deployment of System 800xA for Greenfield installation. 7. Perform Step-1 to Step-5 on all the System 800xA nodes Greenfield Manual Installation Using 800xA History Installer Greenfield Manual installation is performed using 800xA History Installer. Manual installation is performed based on the user configuration typically if 800xA History Server is outside the System 800xA network. Pre-requisite: Make sure System 800xA is installed using the released SV media. Installation of ABB RTDB 5.0 on 800xA History data collector and 800xA History Server nodes. Perform the following procedure to install 800xA History Rollup-2 on System 800xA SV version using History Installer in the Greenfield environment: 1. Perform all the pre-requisite on 800xA History data collector and 800xA History Server nodes, Refer to the 800xA History Installation manual (2PAA ) for details on pre-requisites. 2. Login with 800xA History admin account on 800xA History data collector or 800xA History Server node. 3. Copy and unzip the 800xA History Rollup-2 media on all 800xA History data collector and 800xA History Server nodes. 18 9ARD

19 Greenfield Manual Installation Using 800xA History Installer 4. Navigate to the media path 800xA History Rollup2\Applications\History\History Installer, and run Setup.exe as an administrator. 5. Refer to Section 6 Installation of the 800xA History Installation manual (2PAA ) and complete the 800xA History Rollup-2 Greenfield installation using History Installer. 6. Perform the step-1 to step-5 on all 800xA History data collector and 800xA History Server nodes. Installation of ABB 800xA History Connectivity on all System 800xA nodes. Perform the following procedure to install ABB 800xA History Connectivity on all System 800xA nodes: 1. Copy and unzip the 800xA History Rollup-2 media on a temporary location on all the nodes. 2. Login with 800xA History admin account on the node. 3. Navigate to the media path 800xA History Rollup2\Applications\History\. 4. Hold down SHIFT and Right-click on ABB 800xA History Connectivity RU1.msi. Click on Run as different user and provide 800xA History administrator credentials. 5. Click Install on the 800xA History Connectivity Installation wizard and continue to complete the installation of ABB 800xA History Connectivity. 6. Close the ABB 800xA History Connectivity installation wizard once installation is completed. 7. Perform step-1 to Step-5 on all the System 800xA nodes. 8. Navigate to the Aspect Server and load the System Extensions for 800xA History Connect using System configuration wizard. 9. Refer to Section 6 Installation of the 800xA History Installation manual (2PAA ) and perform the Post Installation procedure for 800xA History. 9ARD

20 Update Update The Rollup update procedure is automated, and the entire system can be updated from a single system node. However, this requires the System to be originally installed with the automated procedure for version Automated Update Manual Update Update of 800xA History to 800xA History Rollup2 using System Installer. Perform the following procedure to update: 1. Login in with 800xAInstaller account on the Aspect Server node or from the node where update is planned to be performed using System Configuration Console. 2. Copy and unzip the 800xA History Rollup2 media locally on the Aspect Server node. 3. Navigate to the media path 800xA History Rollup2\, right-click on Setup.exe and run as administrator. 4. Refer to Section 2 System Update of the System 800xA 6.0 Update Manual (2PAA ) available in the SV update media to continue the update process. Post Update. Perform the following post update procedure: 1. Verify on all 800xA History Data collector nodes and 800xA History servers that the installation date of ABB RTDB 5.0 and 800xA History Connectivity is updated with current date in the list of installed programs from Control Panel > Program and Features. 2. Verify the 800xA History related services are in service state on 800xA History Data collector and 800xA History server nodes. Update of 800xA History to 800xA History Rollup2 using History Installer. Perform the following procedure to update ABB RTDB 5.0 on 800xAHistory Data collector and 800xAHistory Server nodes: 20 9ARD

21 Manual Update 1. Login with 800xA History admin account on 800xA History data collector and 800xAHistory Server nodes. 2. Copy the 800xA History rollup1 media locally on 800xAHistory data collector and 800xAHistory Server nodes. 3. Unzip the 800xA History Rollup-2 media. 4. Navigate to the path 800xA History Rollup1\Applications\History\History Installer and click on Setup.exe. If user is updating from 800xA History RU1 to 800xA History RU2, then a pop-up window will be displayed for update. Click Yes and continue. 5. Refer to Section 7 Update of the 800xA History Installation manual (2PAA ) and complete the 800xA History Rollup-2 update using History Installer. 6. Perform the step-1 to step-5 on all 800xA History data collector and 800xA History Server nodes. Update of ABB 800xA History Connectivity on 800xAHistory Data collector and other nodes where 800xAHistory Connectivity is installed. Perform the following procedure to update: 1. Login to all the 800xA nodes using the installer account. 2. Uninstall the older version of "800xA History Connectivity" from Programs and Features manually. 3. Copy and unzip the 800xA History Rollup2 media locally. 4. Navigate to the 800xA History rollup 3 media path 800xA History Rollup2\Applications\History\. 5. Hold down SHIFT and Right-click on ABB 800xA History Connectivity RU2.msi. Click on Run as different user and provide 800xA History administrator credentials. 6. Click Install on the 800xA History Connectivity Installation wizard and continue to complete the installation of ABB 800xA History Connectivity. 7. Close the ABB 800xA History Connectivity installation wizard once installation completed. 9ARD

22 Support 8. Perform step-1 to Step-6 on other nodes. 9. Navigate to the Aspect Server and load the System Extensions Maintenance for 800xA History Connect using System configuration wizard. Post Update. Perform the following post update procedure: 1. Verify on all 800xA History Data collector nodes and 800xA History servers that the installation date of ABB RTDB 5.0 and 800xA History Connectivity is updated with current date in the list of installed programs from Control Panel > Program and Features. 2. Verify that the 800xA History related services are in Service state on 800xA History Data collector and 800xA History server nodes. Support Contact ABB SupportLine for assistance in reporting the problem. 22 9ARD

23 Support 9ARD

24

25 Contact us Copyright 2017 ABB. All rights reserved. 9ARD

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