1 Getting and Extracting the Upgrader

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1 Hughes BGAN-X 9211 Upgrader User Guide (Mac) Rev 1.2 (6-Jul-17) This dcument explains hw t use the Hughes BGAN Upgrader prgram fr the 9211 User Terminal using a Mac Nte: Mac OS X Versin 10.4 r newer is required t use the Mac Upgrader. 1 Getting and Extracting the Upgrader The BGAN Upgrader fr the Mac is a zip file (9211_Upgrader_6_0_0_3_Mac.zip) that cntains the BGAN-X binary sftware required fr sftware upgrade f the BGAN-X 9211 User Terminal (UT). Only the sftware apprpriate at time f release is prvided with the upgrader (i.e., it may nt include all the upgrade ptins detailed belw). The sample belw is frm After dwnlading the zip file, lcate it n yur Mac: Once yu pen the zip file, yu will see the upgrader applicatin: Hughes BGAN-X 9211 Upgrader User Guide 1 6-Jul-17

2 2 Running the Upgrader Befre Running the Upgrader: Remve the battery pack and cnnect the DC input Cnnect t the 9211 UT via Ethernet directly t the Mac. Nte: D nt cnnect the Mac t the UT thrugh a ruter. The SIM may r may nt be inserted during the upgrade (ptinal). Yur Mac s netwrk (Ethernet) interface t the UT shuld be set using the Cntrl Panel->System Preferences->Netwrk tl s that the Cnfigure IPv4 setting is set t Using DHCP (i.e., DHCP shuld be used by the UT t assign yur Mac an IP address); if yur UT is cnfigured with its n-bard DHCP server disabled, yu will need t setup an apprpriate static address fr yur Mac instead. See screen sht belw: Launch the HNS-9211_Upgrader_ _MAC.zip file t start the Upgrader (see screen sht f file earlier). The BGAN Upgrader windw will appear, shwing the currently installed sftware versin n the UT, alng with the upgrade available with this Upgrader package. The tl pens t the Easy Install Pane/Mde as shwn in the next screen sht. Nte: if the tl reprts the UT is in BOOTROM MODE, the upgrade is still pssible, but this cnditin indicates either the user has frced the UT int Bt ROM mde, r the Applicatin Sftware was incrrectly installed r crrupted. Hughes BGAN-X 9211 Upgrader User Guide 2 6-Jul-17

3 Figure 1: Sample Upgrader Screen while in Nrmal Mde (Easy Install Pane) General nte: in additin t the applicatin sftware, there can be PIC sftware that may be in the upgrader package as well; if it exists, an additinal pane will appear. The screen sht belw shws the applicatin sftware (Sftware nly) pane: Figure 2: Sample Upgrader Screen while in Nrmal Mde (Sftware Pane) If additinal cmpnents are prvided in the upgrader package, each will be shwn by a separate rw n the Easy Install pane, and a separate additinal pane will appear/be available as well (such as described abve with the Sftware pane). Hughes BGAN-X 9211 Upgrader User Guide 3 6-Jul-17

4 3 Perfrming Upgrade(s): NOTE: D nt disrupt any upgrade while it is in prgress and ensure the pwer supply is stable. T perfrm an upgrade, either use the Easy Install pane, select frm the available upgrade selectins, and click the Install Upgrades, r navigate t the pane(s) desired and click the Upgrade Sftware buttn. Nte that if yu use individual panes, each upgrade will have t be dne ne-by-ne. Once yu click Upgrade, a Pp-up windw appears, asking t cnfirm yur chices (the selected items t upgrade are listed): Click Yes (N cancels the selectin) The upgrade prcess will then begin. The Status bar will shw a series f prgress messages as the upgrade prceeds. Please wait fr the upgrade(s) t cmplete. Nte that any ne Upgrade peratin (Sftware, PIC, etc) can take up t 10 minutes t cmplete. D nt interrupt any upgrade since this may leave the UT in an unknwn state. Refer t the fllwing figures fr sample screens f an upgrade in prgress. Figure 4: Sample screen fr Nrmal Mde Upgrade in Prgress (Easy Install Pane): Dwnlading terminal sftware and Backing Up Previus Versin Hughes BGAN-X 9211 Upgrader User Guide 4 6-Jul-17

5 Figure 5: Sample screen fr Nrmal Mde Upgrade in Prgress (Easy Install Pane): Uplading the New Sftware Figure 6: Sample screen fr Nrmal Mde Upgrade Cmpletin (Easy Install Pane) When the upgrade cmpletes yu will get a Pp-up windw that says the Installatin was cmpleted successfully (see screensht abve). At this pint, the upgrade has cmpleted. If additinal upgrades are desired, g t the apprpriate pane and perfrm them. Nte that if the Easy Install pane/methd was used, the Upgrader will cntinue with the next upgrade in the sequence until all are dne autmatically. Check the Upgrader windw and verify that the updated versin matches the new versin supplied with the Upgrader. Hughes BGAN-X 9211 Upgrader User Guide 5 6-Jul-17

6 Upgrader Menu Descriptins: BGAN Upgrader drp-dwn menu: Abut BGAN Upgrader prvides upgrader versin infrmatin Preferences allws yu t custmize the IP address fr the UT and ther parameters File drp-dwn menu: Upgrade All Selectins acts the same as Easy Install pane selecting all available upgrades. Upgrade Terminal Sftware acts the same as Sftware pane selecting the Upgrade Sftware buttn. Restre Terminal Sftware acts the same as Sftware pane selecting the Restre buttn. Upgrade Antenna Firmware Grayed ut and nt applicable t 9211 until December 2015 Upgrade IB Firmware Grayed ut and nt applicable t 9211 Upgrade PIC Sftware acts the same as PIC pane selecting the Upgrade PIC Sftware buttn (may r may nt be prvided in yur upgrader package). Clse clse the upgrader applicatin. Optins drp-dwn menu: Get Sftware Versin cnnects t the UT and retrieves the current sftware versin. Reset Mdem cnnects t the UT and cmmands it t reset. Hughes BGAN-X 9211 Upgrader User Guide 6 6-Jul-17

7 4 Trubleshting: If the fllwing dialg bx appears, disable any firewall n yur cmputer and re-attempt the upgrade: Cntact Hughes: Hughes Netwrk Systems, LLC Scrantn Rd., Suite 500 San Dieg, CA USA Phne: Fax: Hughes BGAN-X 9211 Upgrader User Guide 7 6-Jul-17

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