Internet radio. Instruction manual. Cyber Internet Radio.indd 1 1/9/11 17:20:43

Transcription

1 Internet radio Instruction manual Cyber Internet Radio.indd 1 1/9/11 17:20:43

2 Internet radio Contents Important safety information Your Internet radio Instructions for use Check the package contents....6 Where to put your radio Setting up Remote control Internet radio Key entry Using your internet radio Switch on Switch off Changing modes Adjusting the volume Choosing an internet radio station Podcasts Storing radio station presets...11 Tune to a radio station preset..11 Help Music player mode DAB mode Changing DAB stations Scanning for DAB stations Dynamic range control Station order FM mode Tuning to an FM station FM display information Audio setting ipod mode Dock your ipod/iphone Playing your ipod/iphone Aux in mode System settings Manually set the time and date..19 Setting the alarm Stop the alarm Turn off the alarm Sleep timer Simple solutions Helpdesk Technical information Software update Software version/radio ID Reset your radio General information UK guarantee Service Cyber Internet Radio.indd 2 1/9/11 17:20:44

3 Important safety information Thank you for purchasing this internet radio. Please read the instructions and warnings carefully before use to ensure safe and satisfactory operation of this product. These warnings have been provided in the interest of safety. You MUST read them carefully before using the appliance. If you are unsure of the meanings of these warnings contact the John Lewis branch from which you purchased the appliance. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a personal responsible for it. Children should be supervised to ensure that they do not play with the appliance. The supply cord cannot be replaced. If the cord is damaged the appliance should be scrapped. To protect against fire, electric shock and injury to persons DO NOT IMMERSE PRODUCT, batteries or earphones in water or other liquids. Do not let the power cord hang over the edge of a table or counter, or touch hot surfaces. In the event of a fault return the appliance to your nearest John Lewis store. No repair should be attempted by the consumer. Do not use the appliance for anything other than the intended use. Do not leave it in high temperatures as electronic devices and plastic parts may warp in heat. Do not leave it in low temperatures as moisture can form inside the product, which may damage the circuit board. For household use only. Do not use outdoors. Save these instructions for future reference. WARNING Polythene bags over the product or packaging may be dangerous. To avoid danger of suffocation, keep away from babies and children. 3 Cyber Internet Radio.indd 3 1/9/11 17:20:45

4 Your internet radio Front view: 1. Power Press and release to power on Press and release to power off When the alarms sounds, press to turn off the alarm Previous track (Music player/ipod only) 3. Next track (Music player/ipod only) 4. Play/Pause (Music player/ipod only) 5. Scan (DAB/FM radio only) Store/retrieve presets (Internet/DAB/FM radio only) 7. Mode (Internet/Music player/dab/ FM/iPod/Aux in) 8. Menu 9. Info. (Internet/DAB/FM radio only) 10. Volume Volume Scroll up/down display options 13. Move forward/backward through display options 14. Select 15. Display 16. Speakers 17. ipod/iphone dock 17 Top view: 4 Cyber Internet Radio.indd 4 1/9/11 17:20:45

5 Your internet radio Back view: 18. Telescopic aerial 19. Power supply socket 20. Aux in socket Power Press and release to power on Press and release to power off 2. Mode 3. Scroll up/down display options 4. Move forward/backward through display options 5. Select 6. Volume up 7. Volume down 8. Menu 9. Info. 10. Pause 11. Play 12. Previous track 13. Next track 14. Preset locations 15. Alarm 16. Snooze/sleep Remote control: 3 2 Note: Requires 1 x CR2025 battery (Supplied and fitted) Cyber Internet Radio.indd 5 1/9/11 17:20:46

6 Instructions for use Where to put your radio It is important that you consider carefully in advance where your radio will be situated and make sure that it is: * on a flat and stable surface Note: Never place your radio on antique or polished surfaces. * within 2 metres of a power socket * where you have good wireless network reception * where you can fully extend the telescopic aerial * away from bright sunlight or heat sources, such as a radiator * not in a humid or very damp place such as a bathroom Setting up Before you can receive internet radio stations you will need to check that you have the following: * A broadband internet connection * A wireless access point (Wi-Fi) connected to your broadband internet, preferably via a router. * If your wireless network is configured to use Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) data encryption then you will need to know the WEP or WPA code so that your radio can communicate with your network. * Depending on the security used on your network you may need to enter your Radio s MAC address into your wireless access point. To find your Radio s MAC address, select Menu -> Main menu -> System settings -> Network -> View settings -> MAC address. * To enter the MAC address into your wireless access point, you will need to read the instructions provided with your wireless access point and router. * Your radio should work in all locations where the Wi-Fi network is available. You will also need to know the name of your wireless network, i.e. its SSID. * Before you continue please make sure that your wireless access point is turned on and connected to your broadband internet. You may need to read the instructions provided with your wireless access point and router. Note: If you have a wireless laptop computer available you can use this to check that the wireless network is working OK before you begin to set up your radio. Remote control Your remote control requires 1 x CR2025 battery (supplied). 1. On the back of the remote, pull the plastic isolation tab to remove it and activate the battery. Your remote control is now ready for use. Note: Only use the recommended battery or those of the same equivalent type. Batteries are to be inserted with the correct polarity. 6 Cyber Internet Radio.indd 6 1/9/11 17:20:47

7 The supply terminals are not to be short-circuited. Remove the battery from the remote if it will not be used for an extended period of time. Do not attempt to recharge nonrechargeable batteries. Dispose of old batteries carefully. Never throw batteries in a fire or attempt to open the outer casing. Batteries are harmful if swallowed, so keep away from young children. Internet radio 1. Plug the radio power adaptor into the mains power wall socket and switch on. Press the button on the front of the radio (bottom right). 2. Welcome to Digital Radio and Starting will be displayed followed by the Setup wizard screen. 3. Ensure that YES is highlighted and press Select on the radio or the remote control. 4. Use the or buttons on the radio or on the remote control, together with the Select button to set the 12/24 hour format, auto update, timezone, daylight saving and Wlan region. For the UK Most of europe is normally selected. 5. Your radio will scan for available networks. Your radio may find more than one network. Please use the 7 or buttons on the radio or on the remote control to highlight the network that you would like to connect to and press Select to confirm. If your network is not configured to request a password (WEP/WPA), the radio will connect to the network and the following screen will be displayed: Note: You should only connect to wireless access points/networks that you own or have agreement to use. 6. If your network does have security enabled the radio will prompt you to enter the relevant Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) code or pass phrase. WEP/WPA pass codes are case sensitive. Note: If you are not prompted to enter your code, please select Skip WPA to go to the key entry screen. Note: The security details must be the same as those saved in the wireless access point or router, which would have been set up by the person who installed your wireless network. Cyber Internet Radio.indd 7 1/9/11 17:20:48

8 Key entry 1. To enter a code or pass phrase, use the or buttons and press Select to confirm each character or digit. If you select a character or digit in error, just select the BKSP to delete each one. 2. When you have selected the final character or digit of your pass code, select OK to confirm. Note: To select BKSP, OK or CANCEL on the right of the display, press the button when the cursor is highlighting the 0. Press to move down the three options and select CANCEL to return to the main key entry screen. 3. Your radio will now connect to your selected network and after a short delay the following screen will be displayed: 4. Press Select to exit this screen and go to the Main menu. 8 Cyber Internet Radio.indd 8 1/9/11 17:20:49

9 Using your internet radio Switch on Press the power switch on the front of the radio or on the remote control. The display will switch on and the radio will return to the mode it was last used in (Internet/Music player/dab/fm/ipod/aux in). If you were listening to a radio station when you switched the radio off, then this station will automatically be selected and begin to play. Note: To select another option, just press or the Menu button on the radio or on the remote control and then use the or buttons to scroll and highlight an option, then press Select. Switch off Press the power switch on the front of the radio or on the remote control. The radio will switch off and the current time will be displayed, if set (see page 19). Changing modes Your radio has 6 modes available, these are ipod, Internet/Music player/ DAB/FM/iPod and Aux in. 1. Press the Mode button on the front of the radio or on the remote control each time you wish to change the mode. Adjusting the volume 1. Use the + and - buttons on the front of the radio or on the remote control to increase or decrease the volume. Choosing an internet radio station In internet radio mode: 1. Use the or buttons on the front of the radio or on the remote control to highlight Station list and press Select. 2. Continue to use the or buttons, followed by Select to find the station that you would like to listen to. * Press the or buttons to scroll through the different types of radio station or individual stations listed. * Press the Select button to select an option/station. 3. The radio will then connect to the radio station. The name of the station will be displayed as well as the status eg: Connecting..., Loading... then the radio begins to play your selected station. Note: Not all radio stations broadcast 24 hours a day and some stations are not always online. Podcasts Some radio stations enable you to listen to programmes or a compilation of programmes that have already been broadcast. These are known as On demand services or Podcasts. There are two ways that you can select to listen to a podcast. 1. When you select a radio station that also offers podcasts, the station will not start playing immediately and the display will show eg: BBC Radio 1Xtra Podcasts 9 Cyber Internet Radio.indd 9 1/9/11 17:20:50

10 2. Use the or buttons on the front of the radio or on the remote control to highlight Podcasts and press Select. 3. The names of the podcasts available from that station will then be displayed and you can use the or buttons to highlight the podcast that you would like to listen to and press Select. 4. The podcast will then either start playing or a list of days of the week will be displayed for you to choose from. Use the or buttons to select the day the programme was broadcast and press Select. The second way to listen to a podcast is: 1. In internet radio mode, use the or buttons, together with the Select button to scroll and select Station list, followed by Podcasts. You will now be presented with 3 options: Location - enables you to choose a continent and then a country from that continent. You can then select from a list of podcasts from within your chosen country. Genre - enables you to choose podcasts stations according to their content, eg: Bluegrass, Comedy, Dance, Folk or Rock. Search podcasts - enables you to enter the name of a podcast and then search for it. (See page 8, key entry). 2. Use the or buttons, together with the Select button to scroll and select the podcast that you would like to listen to. Last listened If you press the Menu key when you are in internet radio mode, you can select Last listened. A list of all the internet radio stations and podcasts you have listened to recently will be displayed and you can use the or buttons, together with the Select button to scroll through the list and select. My favourites and My added stations In internet radio mode you will also see two further options: My favourites - you can create a list of your own favourite radio stations, to appear under this option, via the frontier silicon website wifiradio-frontier.com My added stations - you can add new stations to listen to via the frontier silicon website wifiradio-frontier.com, which will then appear under this option. Before you can add stations to the My favourites and My added stations options you will need to register on the frontier silicon website ( and enter the Access code from your radio. Access code To find out your access code, which you will need to register with the frontier silicon website: In internet radio mode: 1. Press the Menu button. 2. Use the or buttons, together with the Select button to scroll and select Station list, followed by Help. 10 Cyber Internet Radio.indd 10 1/9/11 17:20:51

11 3. Use the or buttons to scroll to Get access code and press Select to display the access code. Storing radio station presets Your radio can store up to 30 radio stations (10 Internet, 10 DAB and 10 FM) in its preset memories for instant access to your favourite stations. On your radio: 1. Tune your radio to the station that you wish to preset. 2. Press the hold the button on the front of the radio until the preset list is displayed. 3. Use the or buttons, together with the Select button to scroll and select the preset location. 4. Preset stored will be displayed. Alternatively you can use your remote control to store station presets: 1. Tune your radio to the station that you wish to preset. 2. Press the hold the number of the preset location (1-10) on your remote control until the radio displays Preset stored. Tune to a radio station preset On your radio: 1. Press the Mode button to go to Internet, DAB or FM mode as appropriate. 2. Press the button on the front of the radio to open the preset list. Use the or buttons to highlight the stored station that you would like to listen to. 3. Press the Select button. Your radio will tune to your selected station. On your remote control: 1. Press the Mode button to go to Internet, DAB or FM mode as appropriate. 2. Briefly press the number of the preset location (1-10) on your remote control. Your radio will tune to your selected station, under that preset location. Help If you need help with your radio you can browse through the Frequently Asked Questions (FAQs), which can be found in internet radio mode, under Help. 1. Press the Menu button. 2. Use the or buttons, together with the Select button to scroll and select Station list, followed by Help. 3. Use the or buttons to scroll to FAQ and press Select. A list of questions will now be displayed and you can use the or buttons, together with the Select button to scroll and select. You can then listen to the answer to the question. Alternatively you can call the Helpline. The helpdesk is open from 8.30am to 5.00pm, Monday to Friday (excluding Bank Holidays) and can be contacted on: (local call rate). 11 Cyber Internet Radio.indd 11 1/9/11 17:20:53

12 Music player mode In order to play the audio files you have stored on your computer via the Music player you must first ensure the following: * that the audio files on your computer are not protected * that the audio files are stored in the correct location on your computer * that your computer has the correct type of audio files and playlists stored on a networked computer. * your computer has file sharing turned on * the audio files can be shared on the network * you know the name of your computer Setting up your Windows computer to allow access to your audio files Shared media, Universal Plug and Play (UPnP) - If you are running Microsoft Windows XP or Windows Vista then you can use Windows Media Player 11 and above. This option does not require any settings to be changed in your radio but your computer will need to be configured to allow the radio access to the media files. You will only need to do this once. 1. The computer must be connected to the network that will be used to share the media with the radio. 2. The radio must be switched on and connected to the same network as the computer (see page 7). 3. On the computer, once Windows Media Player 11 or above has been installed it will create a library from all the media files available to it on your computer. 4. Click on the Library tab within Windows Media Player 11 and select Media sharing. 5. Your radio will be listed within Windows Media Player as an Unknown device. You will be asked to confirm which devices to share your media to. Click on Unknown device and then click Allow, followed by OK. 6. Your computer is now ready to stream music to your radio. Select Music player mode 1. Press the Mode button on the front of the radio or on the remote control to go to Music player mode. 2. Use the or buttons to highlight Shared media and press Select. Continue to use the or buttons followed by Select to choose the music that you would like to listen to. 3. You can use the following buttons to control the music player: Play/Pause Press the ll button. Next track: Press the l button. Previous track: Press the l button. 4. Repeatedly press the Info. button to display further information such as the Artist, Album, Playback buffer and the current date. 5. You can use the or buttons followed by Select to select and play any playlists that you have set up as well as turn Repeat play or Shuffle play on or off. 12 Cyber Internet Radio.indd 12 1/9/11 17:20:54

13 DAB mode Telescopic aerial Please make sure that the aerial on the back of the radio is fully extended and adjusted before you switch to DAB mode for the first time (a vertical position is recommended). This will ensure that the maximum signal strength is available when the radio automatically begins to scan for DAB radio stations. Extending the aerial also ensures the best possible sound quality. Select DAB mode 1. Press the Mode button on the front of the radio or on the remote control to go to DAB mode. The first time you select DAB mode your radio will automatically begin to scan for DAB radio stations. Scanning... will be displayed and a progress bar will show the progress of the scan and the number of stations found during the scan will also be displayed. When the scan is complete your radio will select the first available station and begin to play. Changing DAB stations 1. Use the or buttons to scroll through the available stations and press Select when the station you like to listen to is displayed. Your radio will tune to that station. Scanning for DAB stations With DAB radio, additional stations and services regularly become available so it s a good idea to carry out a manual scan every now and then to make sure that you have the most up to date station listing stored within the memory of your radio. If you have moved your radio to another location, eg: if you go on holiday, then it s also a good idea to carry out a manual scan. 1. If you are not already in DAB mode, press the Mode button to go to DAB mode. If you are already in DAB mode. Press the button until the DAB menu is displayed. 2. Use the or buttons to scroll to Scan and press Select. The display will change to Scanning.... A progress bar will show the progress of the scan and the number of stations found during the scan will also be displayed. Manual tune Using the manual tune feature, you can select a specific digital radio channel frequency and then manually adjust the aerial, or the location of the radio, to get the strongest possible signal for that channel in your location. 1. If you are not already in DAB mode, press the Mode button to go to DAB mode. If you are already in DAB mode. Press the button until the DAB menu is displayed. 2. Use the or buttons to scroll to Manual tune and press Select. 3. Use the or buttons to scroll through the digital radio frequencies and press Select. 13 Cyber Internet Radio.indd 13 1/9/11 17:20:55

14 A line will appear within a row of solid rectangles to indicate the minimum signal strength for acceptable listening. The row of solid rectangles indicate the actual signal strength that you are receiving. The stronger the signal, the further to the right the row of solid rectangles will be. Note: If only a line is displayed without any solid rectangles, you are not receiving any signal at all for that particular digital radio channel in your area. 4. Adjust the position of the aerial on the radio, to obtain the maximum signal strength. Press the button to go back to the DAB menu. Prune invalid You can remove all stations from the station list that are invalid such as those that are not currently broadcasting or inactive. 1. If you are not already in DAB mode, press the Mode button to go to DAB mode. If you are already in DAB mode. Press the button until the DAB menu is displayed. 2. Use the or buttons to scroll to Prune invalid and press Select. 3. Use the or buttons to scroll to YES and press Select. DRC (Dynamic range control) The dynamic range for each radio programme is set by the broadcaster for each radio station and may be different for the types of programme broadcast, such as pop or classical music or a chat show. The dynamic range control signal is transmitted in parallel with the audio signal for each programme and with your radio you can use this control signal to expand or compress the dynamic range (the difference between the loudest and quietest sounds) of the reproduced audio signal. Changing the dynamic range can affect the loudness and/or quality of sound of the programme that you hear so that it will be more suited to your listening conditions and your own personal listening requirements. e.g. in a noisy environment, where quiet sounds might be swamped, setting the compression to maximum will boost the quiet sounds, whilst keeping the loudest sounds at their original level. There are 3 levels of compression: DRC Off - no compression. This is the default setting. DRC Low - medium compression. DRC High - maximum compression. 1. If you are not already in DAB mode, press the Mode button to go to DAB mode. If you are already in DAB mode. Press the button until the DAB menu is displayed. 2. Use the or buttons to scroll to DRC and press Select. 3. Use the or buttons to highlight the DRC level you require and press Select. 14 Cyber Internet Radio.indd 14 1/9/11 17:20:57

15 Station order There are three different station order options to choose from which change the way that your DAB radio stations are displayed: Alphanumeric - the stations are listed in numerical and then alphabetical order. This is the default setting. Ensemble - the stations are listed in frequency order. Valid - the stations that can be received in your area will be reordered to the top of the DAB station list and those that you cannot receive will be at the bottom. 1. If you are not already in DAB mode, press the Mode button to go to DAB mode. If you are already in DAB mode. Press the button until the DAB menu is displayed. 2. Use the or buttons to scroll to Station order and press Select. 3. Use the or buttons to highlight the Station order you require and press Select. 15 Cyber Internet Radio.indd 15 1/9/11 17:20:57

16 FM mode Telescopic aerial Please make sure that the aerial on the back of the radio is fully extended and adjusted before you attempt to tune to an FM station (a vertical position is recommended). This will ensure that the maximum signal strength is available when the radio begins to scan. Extending the aerial also ensures the best possible sound quality. Select FM mode 1. Press the Mode button on the front of the radio or on the remote control to go to FM mode. When your radio is in FM mode it can receive Radio Data System or RDS information if this is being transmitted by the broadcaster. RDS information will often include the station name, detail about the programme and the current time. Tuning to an FM station 1. Press and release the Scan button on the front of your radio. Your radio will search for and stop at the next available station. 2. You can manually change the frequency in 0.05MHz steps by pressing the or buttons on the remote control to fine tune each frequency. The RDS information for each station will be displayed, if available. Note: If reception is still poor adjust the position of the aerial or try moving the radio to another location. FM display information When listening to an FM station you can change the information that will appear on the display. There are several different types of information that are sent by the broadcaster. Radiotext (RT) This is scrolling text information supplied by the broadcaster. Information could be the name of an artist or music title, DJ s name, contact details for the radio station etc. Program Type (PTY) Such as Rock, Pop, Talk or News Frequency Such as 93.30MHz Date Supplied by the broadcaster. 1. Repeatedly press the Info button on the front of the radio or on the remote control to cycle through the different information options. Audio setting The radio will automatically switch between Stereo and Mono, depending on the quality of the signal being received, but you can override this and manually set your radio to play stations in Mono only. 1. If you are not already in FM mode, press the Mode button to go to FM mode. If you are already in FM mode. Press the button until the FM menu is displayed. 2. Use the or buttons to scroll to Audio setting and press Select. 3. Use the or buttons to scroll to YES and press Select. 16 Cyber Internet Radio.indd 16 1/9/11 17:20:58

17 ipod mode Press the Mode button on the front of your radio or on the remote control until ipod is displayed. If your ipod or iphone is already connected Connecting... will be displayed, followed by Docked. The last track you were listening to will begin to play. Dock your ipod/iphone Line up the connector on the bottom of your ipod or iphone with the dock connector on the top of the radio and push down to connect. Connecting... followed by Docked will be displayed. The dock will begin to charge your ipod / iphone, if necessary. Charging will stop automatically when your ipod / iphone is fully charged (check your ipod /iphone display). Playing your ipod/iphone You can use the controls on your ipod as normal when it is docked with your radio but you can also use the following buttons on the front of your radio or on the remote control. Play/Pause Press the ll button. Forward/Fast forward: Press the l button. Backward/Fast backward: Press the l button. 17 Cyber Internet Radio.indd 17 1/9/11 17:20:58

18 Aux in mode Press the Mode button on the front of your radio or on the remote control until Aux in is displayed. Using an Aux in connection lead (not supplied), Aux in mode allows for a quick and easy connection to an external sound source. Your radio is then transformed into a high quality digital audio speaker system. 1. Connect one end of an Aux in audio lead to the headphone (or auxiliary out) socket of your secondary device, connect the other end to the Aux in socket on the back of your radio. 2. To gain optimal volume levels, adjust the output volume level on both the secondary device and on your radio. 18 Cyber Internet Radio.indd 18 1/9/11 17:20:59

19 System settings Manually set the time and date The first time you listen to your radio, the time and date of your product will update from the network in 24 hour clock format; which is in line with daylight saving, but you can set the time and date manually. 1. Press Menu button on the front of the radio or on the remote control. 2. Use the or buttons to scroll to Main menu and press Select. 3. Use the or buttons to scroll to System settings and press Select. 4. Use the or buttons to scroll to Time/Date, press Select. Use the or buttons to scroll to Set Time/Date and press Select. 5. Use the or buttons to change the day, then press the button to move to the month. Use the or buttons, followed by button to change the month and then the year. Press Select to move to the time. 6. Use the or buttons to change the hour, then press the button to move to the minutes. Use the or buttons to change the minutes and then press Select to confirm. Note: Within system settings and using the or buttons together with Select you can also change the Equaliser, Network, Contrast and Language settings. Setting the Alarm Note: Ensure that you have set the correct time and date (see this page) before you set an Alarm. There are 2 alarm settings available. 1. Press Menu button on the front of the radio or on the remote control. 2. Use the or buttons to scroll to Main menu and press Select. 3. Use the or buttons to scroll to Alarms and press Select. 4. Use the or buttons to highlight Alarm 1 or Alarm 2 and press Select. 5. Use the or buttons, together with the button to select the frequency of the Alarm (under Enable), Alarm time, Alarm mode (Internet, DAB, FM, ipod or Buzzer) and Alarm volume and then scroll to Save and press Select to save the alarm settings. The icon will be displayed to confirm that an alarm has been set. Stop the Alarm 1. When the alarm sounds press the button on the front of the radio or on the remote control. Alternatively, you can press Select on the radio or Snooze/Sleep on the remote control to Snooze. Note: Repeatedly press Select on the radio or Snooze/Sleep on the remote control to change the duration of the Snooze time. 5/10/15 and 30 minute options are available. 19 Cyber Internet Radio.indd 19 1/9/11 17:21:01

20 Turn off the Alarm Follow steps 1 to 5 within Setting the Alarm and select Off within Enable. Remember to scroll to Save and press Select to save your new settings. Sleep timer You can set your radio to turn off automatically using the sleep timer. You can choose from 15, 30, 45 and 60 minutes. On the radio: 1. Press the Menu button and then use the or buttons to scroll to Main menu and press Select. 2. Use the or buttons to scroll to Sleep and press Select. 3. Use the or buttons to scroll through the available sleep timer options and press Select. On the remote control: 1. Repeatedly press the Snooze/Sleep button to move through the available sleep timer options. Stop pressing the Snooze/Sleep button when the sleep time you require is displayed. 20 Cyber Internet Radio.indd 20 1/9/11 17:21:01

21 Simple solutions If you are experiencing problems with your radio, there are some quick and easy checks that you can do, which may help to solve the problem. Unable to connect to the wireless network - Some access points may be set up so that only registered MAC addresses can connect to them. The person who set up your network will be able to advise if you need to enter the MAC address of your radio to the list of allowed devices in your access point. See page 6 for how to find the MAC address of your radio. You will need to refer to your access point guide to find out how to add the radio s MAC address into the list of allowed devices. - If you have an encrypted network, check that you have entered the correct key or passphrase into the radio. Remember that you must enter the key or passphrase exactly as it appears in your access point. You can connect to the network but cannot play some internet radio stations - The station may not be broadcasting at the time of day that you have tried to listen to it. (Depending on the particular radio station if may be in a different time zone) - The station may have too many people trying to connect to its servers and their server capacity may not be enough to enable everyone to connect. - The station is not broadcasting anymore - The internet connection between the server (often located in another country) and you is slow. Some Internet Service Providers may fail to provide service is some geographical areas. You could use a computer to check if the internet radio station can be received. -If the radio station connection is intermittent or keeps stopping. Check your broadband connection and speed. If you are experiencing an intermittent service or high error rate on your broadband connection your radio will not be able to continuously connect and play in internet radio mode. If you are experiencing problems with your broadband connection, you will need to contact your broadband provider Radio reception is poor - Please check that the aerial is FULLY extended for the maximum signal strength and improved reception. - Try moving your radio to an alternative location to see if the reception improves. Please remember to scan for DAB stations again once you have moved your radio. See page Check that you do not have other electrical equipment too close to your radio, causing interference. - Visit for information about DAB reception in your area. 21 Cyber Internet Radio.indd 21 1/9/11 17:21:02

22 No sound - Adjust the volume using the + and - buttons on the front of the radio or on the remote control. - Check that the mains power lead is connected at the back of the radio and the mains power wall socket is switched on. - You may need to re-scan if the station you last listened to is no longer available. See page 13. The function buttons do not respond - Check that the power lead is plugged into the back of the radio and that the mains adaptor is plugged in and switched on. Press and release the button on the front of the radio or on the remote control. - Turn off the radio and unplug the mains power. Leave for one minute and then reconnect your radio. - Try a reset to factory defaults. See page 23. ipod/iphone does not play - Check that the power lead is plugged into the back of the radio and that the mains adaptor is plugged in and switched on. Press and release the button on the front of the radio or on the remote control. - Check that you are in ipod mode. Press the Mode button on the front of the radio or on the remote control until ipod is displayed. - Check that the ipod is docked with the radio. Line up the connector on the bottom of your ipod/iphone with the ipod dock on the top of the radio and push down to connect. If you are experiencing any difficulty after making the above checks please call the helpdesk for further assistance. Helpdesk The helpdesk is open from 8.30am to 5.00pm, Monday to Friday (excluding Bank Holidays) and can be contacted on (local rate call charge applies). 22 Cyber Internet Radio.indd 22 1/9/11 17:21:02

23 Technical information Technical specification Power requirement: V/50-60Hz DAB frequency range: Band III, 174 MHz MHz FM frequency range: 87.5 MHz to 108 MHz Presets: 10 Internet / 10 DAB / 10 FM Output power: 2 x 10W RMS This product has been designed specifically to work with ipod / iphone and has been certified by the developer to meet Apple performance standards. Software update From time to time software upgrades may become available. If your radio detects that new software is available it will prompt you to download the new software, which is then installed automatically. Your radio station presets and settings will not be affected. Note: Do not unplug the mains power or switch your radio off whilst the software is being updated as this may permanently damage your radio. 1. Press Menu 2. Use the or buttons to scroll to Main menu and press Select. 3. Use the or buttons to scroll to System settings and press Select. 4. Use the or buttons to scroll to Software update, press Select. 5. Use the or buttons to scroll to YES and press Select. Your radio will now regularly check for software updates. Software version/radio ID If you call the helpdesk they may ask you for the software or Radio ID of your radio. 1. Press Menu 2. Use the or buttons to scroll to Main menu and press Select. 3. Use the or buttons to scroll to System settings and press Select. 4. Use the or buttons to scroll to Info., press Select. The current software version and Radio ID will be displayed. Reset your radio You can reset your radio and restore all of the original factory settings. Note: If you reset your radio all of your radio station presets and settings will be deleted. 1. Press Menu 2. Use the or buttons to scroll to Main menu and press Select. 3. Use the or buttons to scroll to System settings and press Select. 4. Use the or buttons to scroll to Factory reset., press Select. 5. Use the or buttons to scroll to YES and press Select to confirm. Your radio will now reset. 23 Cyber Internet Radio.indd 23 1/9/11 17:21:04

24 General information UK guarantee For 2 years in respect of defects found to be due to faulty workmanship or material. Proof of purchase is required for validity of the guarantee. This guarantee is no longer valid if the damage has been caused by accidental damage, alteration or repair by any unauthorised persons or poor maintenance. This guarantee in no way affects your statutory rights. Service This product should only be repaired or serviced by an authorised Service Engineer and only genuine approved spare parts should be used. 24 Cyber Internet Radio.indd 24 1/9/11 17:21:05

25 This symbol indicates that this product should not be treated as normal household waste and it should be recycled. John Lewis do not operate instore take back, but as members of the Distributor Take Back scheme have funded the development and upgrade of recycling facilities across the UK. Please take it to your nearest collection facility or for further details contact your local council or visit Batteries contain substances that may be harmful to the environment and human health. Keep out of the reach of children and seek immediate medical help if swallowed. This symbol indicates that batteries should not be disposed of in the normal household waste but taken to appropriate local recycling facilities, where and when these are available. Never throw batteries in a fire or attempt to open outer casing 25 Cyber Internet Radio.indd 25 1/9/11 17:21:05

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28 John Lewis Partnership 171 Victoria Street London SW1E 5NN Aug11/Issue: 1 Retain this information for future reference Cyber Internet Radio.indd 28 1/9/11 17:21:05