Cisco DX Series Video Endpoints: Best Practices for Desktop Collaboration Enablement David Scott Technical Marketing Engineer BRKCOL-2608
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2 Cisco DX Series Video Endpoints: Best Practices for Desktop Collaboration Enablement David Scott Technical Marketing Engineer BRKCOL-2608
3 Agenda Product Overview Deployment Considerations Expressway Mobile and Remote Access Roadmap
4
5 DX p30 camera 7-inch, 1024x600 LCD Capacitive touchscreen HDMI Output
6 DX p30 with 65 FOV Doubles as Document Camera 14-inch, 1920x1080 LCD Capacitive touchscreen Volume / Mute Speaker Power/lock button Microphone positioned for optimal pickup Source button
7 DX80 - Front 1080p30 with 65 FOV 23-inch, 1920x1080 LCD Capacitive touch screen Speaker On mute indicator Source button Power/lock button Dual array microphones
8 Reference Slide Features DX650 DX70 DX80 Full UC & Security, SE Android Jabber/WebEx Native Support 3 rd -Party App Support (Google Play) Max Video Performance 1080p p p30 HDMI In (Content Sharing, PC Monitor) HDMI Out (External Monitor Support) Dual Independent Display Mirror Mode Only Reserved for Future Use Content Viewing via BFCP Document Camera Multi-Touch Monitor 7-inch, 1024x inch, 1920x inch, 1920x1080 PoE (Power over Ethernet) Mounting Option ADA Wallmount VESA Adapter & Mount VESA Adapter & Mount Intelligent Audio Feature GLP (USD), Base $1,695 $2,750 $3,990 Minimum CUCM 8.5.1, 8.6.2, 9.1.2, 10.x, 11.x
9 Optional VESA adapter/wall mount kits are available for the Cisco DX70 and DX80. VESA adapter plate replaces the DX unit s foot stand and provides a flat mounting surface with both VESA standard bolt patterns (75x75, 100x100) Adapter plates allow attachment to a wide-range of 3 rd -party arms, mounts, stands, etc.
10 Deployment Considerations
11 7 Deployment Best Practice Considerations 1. Firmware 2. Video Resolution & Network Bandwidth 3. Operating Modes 4. Contacts 5. Enhanced Mode (Jabber, WebEx, Application Deployment & Development) 6. Expressway MRA 7. Other Considerations (Security, Extension Mobility, etc)
12 Step 1 of 7 DX/CUCM Firmware
13 Step 1 of 7 DX Firmware and CUCM 10 Features Feature WiFi Profiles, HTTP Proxy, VPN Profiles Self-Provisioning Flexible DSCP * Lock and Wipe Enhancement IPv6 Simple Mode, Public Enforce Default Wallpaper Bluetooth Contact/Handsfree Integration Dual Bank Firmware Partitions (Active / Inactive) Push an Android APK from CUCM CUCM 10.x Required Yes Yes Yes Yes Yes No No No No No *BRKCOL QoS Strategies and Smart Media Techniques for Collaboration Deployments
14 Step 1 of 7 Active/Inactive Firmware & Lock and Wipe
15 Step 1 of 7 Self-Provisioning Option using CUCM 10+ Other Cisco Phones with CUCM 10 supports Self-Provisioning. See this link for details: 100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_ html
16 Step 2 of 7 Video Resolutions & Bandwidth Video Type Resolution Fps Video Bit Range Rate (Bandwidth) 240p 424x kbps 240p 432 x kbps 360p 640 x kbps 480p 848 x kbps 576p 1024 x kbps 720p 1280 x kbps* 1080p 1920 x kbps * firmware
17 Step 2 of 7 Video Settings Details (Continued) Video Bandwidth is for transmit & receive: 250kbps means 250kbps max per direction Auto is the default and this value is derived from the Region parameter on CUCM Derived from CUCM Override CUCM
18 Step 3 of 7 Operating Modes PUBLIC MODE Public Mode has the most restrictions with the following policies: Disables all WebEx, Jabber, Internet browser & built-in Android Applications Locks home screen in place. Unable to change wallpaper or add widgets Disables USB storage & SD card Removes access to the following: Recent Applications list Lock Screen PIN/Password Network & VPN Configuration CUCM Device Page
19 Step 3 of 7 Operating Modes SIMPLE MODE Simple Mode is identical to Public Mode, however opens access to the following features/configurations: Recent Applications list Lock Screen PIN/Password Network & VPN Configuration CUCM Device Page
20 Step 3 of 7 Simple Mode - Details User can not modify Wallpaper (supports admin assigned Wallpaper) User can not move, add shortcuts, widgets, launch applications, or long click No Android applications are allowed run; Google Search removed External USB storage is disabled User can create and store local contacts Bluetooth contacts and history sharing is also allowed No other contact account types are allowed (no Exchange, Google, etc.)
21 Step 3 of 7 Operating Modes ENHANCED MODE Enhanced Mode enables users to access all collaboration features, including: Jabber WebEx Exchange Application Deployment (including Google Play and Custom apps)
22 Demo
23 Step 3 of 7 Operating Modes Reference Slide Feature Public Simple Enhanced Call Application Yes Yes Yes UDS (Cisco User Data Service) Yes Yes Yes Bluetooth Yes Yes Yes Network Configuration No Yes Yes Visual Voic No Yes Yes Lock Screen No Yes Yes Set Date and Time No Yes Yes Recent Applications List No Yes Yes External Storage No No Yes Jabber IM, , WebEx, Internet browser, and 3 rd Party Apps No No Yes Extension Mobility Yes Yes Yes
24 Step 4 of 7 Contacts UDS User Data Services Local Contacts 3 rd Party Applications
25 Step 4 of 7 Contacts with 10.2(x) Contacts & Photo Sources Public Mode Simple Mode Enhanced Mode UDS (LDAP via CUCM) * * * Local Contacts Bluetooth Mobile Import Jabber (LDAP) Exchange (Active Directory) Google 3 rd Party Apps * * * * * * * * * * CUCM Parameter used by UDS
26 Step 4 of 7 Contacts Intelligent Proximity for Desktop Bluetooth pairing Transfer audio from mobile device to speakerphone (or handset) on DX Series Answer and control calls to mobile from DX user interface Call from mobile contacts, favorites and call history with DX over IP network Temporary sync mobile contacts when in proximity or permanently store mobile contacts on DX Series
27 Step 5 of 7 Enhanced Mode - WebEx DX Series and WebEx (arranged by historical introduction): Option 1 PC joins WebEx invite and is prompted to dial the DX Option 2 The DX joins via native WebEx app (or DX Calendar) Option 3 The DX joins via CMR
28 Step 5 of 7 Enhanced Mode - Jabber DX firmware is pre-loaded with Jabber Jabber on the DX Series is chat-only Jabber on DX can use either CUCM IM&P or WebEx Messenger cloud IM&P service Jabber on DX photos will sync with photos in Contacts and Favorites For IM & P, it uses the jabber-config.xml file for photos and search Note: Even in Simple Mode, Jabber on a PC or MAC can use DX for CTI click-to-call for hands-free dialing
29 Step 5 of 7 Enhanced Mode Application Deployment 1. Google Play 2. CUCM App Push 3. Unknown Sources (Side Loading) APK
30 Step 5 of 7 Enhanced Mode CUCM App Push 1. You must have the APK (i.e., Android Executable) 2. You must put the APK on a Web Server (and not CUCM) 3. You must configure a CUCM IP Phone Service and subscribe the DX to the IP Phone Service Web Server APK File
31 Step 5 of 7 Enhanced Mode CUCM App Push (Continued) CUCM App Push Details Example of an Android Application pushed from CUCM Requires local APK be on premise Create a CUCM IP Phone Service and subscribe DX to the service Note: The Service Name requires the manifest name of the Android Application. To learn how to find the manifest name see below link: 10_1_1/DX60_BK_CFB047D4_00_cisco-dx600-administration-guide-10_1_1_chapter_01000.html#DX60_TK_P06A3F59_00
32 Step 5 of 7 Application Development DevNet forums (casual) or DevNet Developer Support (SLA): DX Series DevNet Section:
33 Demo
34 Step 6 of 7 Expressway MRA
35 Step 6 of 7 Services available to DX series over Expressway See session BRKUCC-2801 Cisco Expressway at the Collaboration Edge This session is recorded if you missed it on ciscolive365.com
36 Step 6 of 7 VPN-less Remote Access 1080p30 HD video with BFCP content share/receive Single line support with early media Encrypted signaling and media (UCM mixed mode not required) Access to corporate directory (UDS) Includes Jabber 10.6 client (IM&P) with escalation from chat to call Unity Connection Visual Voic , Voic Call forward, transfer, ad-hoc conferencing, do not disturb, MWI, idivert, mobile connect Device management including configuration, firmware updates, reset/restart/applyconfig
37 Step 6 of 7 New Expressway Endpoint Support Minimum Software Requirements Component Min Software Version Cisco Expressway or Cisco VCS X8.5.2 Available Projected Availability Unified CM 10.5(2) SU2 Target Q2 CY 2015 DX650, DX70, DX80 Collaboration Endpoints * Target Q2 CY 2015
38 Step 6 of 7 Enabling DX Expressway MRA mode (1 of 2) No DHCP option 150 served on local network DNS is required Reset network settings from Settings App
39 Step 6 of 7 Enabling DX Expressway MRA mode (2 of 2) Service domain entry will be used to lookup collab-edge DNS SRV record
40 Step 6 of 7 Persistent User Credentials DX series New product specific option introduced on UCM device configuration page Enabled via device pack COP file Defaults to Disabled, requiring the user to re-enter password on a re-occurring basis When Enabled, the endpoint will cache the end user credentials (encrypted on device) and the user will not be prompted to authenticate again
41 Step 6 of 7 Problem Report Tool Options Customer Support upload URL Problem Report Tool (PRT) can post to a URL even through Expressway This is a CUCM parameter enabled via device pack Enhanced Mode Only Use for Simple Mode, Enhanced, or over Expressway Sample HTTP Post Script:
42 Step 7 of 7 Security Considerations Security Federal Information Processing Standard (FIPS) Validated Cryptographic Module Disable Google Play Disable Wifi Disable Bluetooth Disable App Side-loading Disable USB Encrypted Video (SRTP) and Signaling (TLS) Reference Slide Cisco AnyConnect 4.0 VPN Cryptographically assured device identity Manufacturing Inserted Certificates (MIC) Locally issued digital Certificates (LSC) Sign firmware images & Secure Boot Self-Service or Remote Wipe Factory Reset Hardware or Software ActiveSync SE Android
43 Step 7 of 7 PIN Lock Best Practice Security - (DX PIN Lock) If PIN is required, on CUCM the Enforce Screen Lock During Display-On Time should be unchecked On CUCM DX Device Page or Common Phone Profile uncheck this box. This results in a pop-up:
44 Step 7 of 7 Other Considerations - VPN Security (VPN) Anyconnect VPN is built into the DX No need to download from Google Play VPN Cisco ASA Option 1 Manually create VPN (Android VPN client - CUCM is unaware) Option 2 Provision VPN Profile in CUCM (same as 8800/8900/9900) * DX firmware upgrades the Anyconnect VPN client to
45 Step 7 of 7 Extension Mobility Extension Mobility/Multi-User Overview First time login the user receives the Setup Wizard Second time the user profile is cached DX will check if the required amount of free space ~500MB is available for the new user to login If not, the DX will silently delete the least recently used user to create free space
46 Tips
47 DX Series in Project Workplace
48 Wallpaper - How to Administratively Lock This facilitates the ability to lock the wallpaper to a predetermined image such as a company logo No List.xml configuration required on CUCM Upload file to Desktops/1600x1280x24 1. Enable on Common Phone Profile 2. Then background on profile
49 DX80 How to Take a Screenshot Step 1 Hold down the Volume down button and power button simultaneously Step 2 Go to the Gallery app and find the screenshot Step 3 Within Gallery app you can the image or send to the cloud via Google Drive
50 DX70 How to Take a Screenshot Step 1 Hold down the Volume down button and power button simultaneously Step 2 Go to the Gallery app and find the screenshot Step 3 Within Gallery app you can the image or send to the cloud via Google Drive
51 DX650 How to Take a Screenshot Step 1 Hold down the Volume down button and power button simultaneously Step 2 Go to the Gallery app and find the screenshot Step 3 Within Gallery app you can the image or send to the cloud via Google Drive
52 Roadmap New 11.0 Software Features
53 Collaboration Endpoint Software for Desk Version: Availability: 1H CY15 Remote Access Support for remote deployment of DX devices through Collaboration Edge Jabber 10.6 Escalation from IM to WebEx, voice or video Version: 11.x Availability: 2H CY15 Seamless Workflows Collaboration Mode Simple Mode + WebEx/Jabber/ /Calendar Extension Mobility Fast Login Integrated Collaboration Webex - Content Sharing over HDMI UI/UX Improvements Aligning the TP portfolio leveraging common UI for DX, SX, MX and IX WebEx/CMR Calendar HDMI audio
54 Demo
55 Collaboration Mode The Simple Mode for Full Collaboration Features Collab Mode = Simple Mode + Jabber + WebEx + Calendar Note: Stub Browser will launch for SSO requests nothing else.
56 Unified Experience across the Portfolio - DX, SX, MX and IX The DX View Home Button & Drop down for notifications Caller ID & Presence Status Instant self-view & Quick Settings
57 Unified Experience Quick Settings Quick access to System settings including call statistics for voice, video etc. VPN, Bluetooth and WiFi Exposure adjustment in or out of call
58 Unified User Experience Simplified Contacts and Search
59 Contacts and Directory Search Contact Sources in 11.0 Public Mode Simple Mode Collaboration Mode Enhanced Mode Created on device Yes Yes Yes Yes Imported from Bluetooth Yes Yes Yes Yes Cisco User Data Services (UDS) Yes Yes Yes Yes Alternate UDS URL (Centralize & Scalable Lookups) Yes Yes Yes Yes Jabber No No Yes Yes Exchange Contacts (no Global Address List search) No No Yes Yes Google No No No Yes Third-party apps No No No Yes
60 Webex Content Sharing Over HDMI
61 Unified User Experience Simplified CMR Meeting Join One click to join video meeting from calendar invite CMR join button feature only supported from calendar CMR Personal Room favorite automatically added when you sign into WebEx
62 Extension Mobility Fast Login * * Login process does not require restart seconds to log in * Fast login planned for future releases
63 Intelligent Views Best View with Auto Framing Best Overview Intelligent Views Automatic pan, tilt, zoom to correctly frame people David has moved his chair in his office. He has not adjusted to center his camera. The system detects he is out of position and auto-corrects (digital PTZ) for the far end participant
64 Complete Your Online Session Evaluation Give us your feedback to be entered into a Daily Survey Drawing. A daily winner will receive a $750 Amazon gift card. Complete your session surveys though the Cisco Live mobile app or your computer on Cisco Live Connect. Don t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online
65 Continue Your Education Demos in the Cisco campus Walk-in Self-Paced Labs Table Topics Meet the Engineer 1:1 meetings Related sessions
66 Thank you
67
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