TSW-560/TSW-760/TSW ", 7", and 10.1" Touch Screens. Supplemental Guide Crestron Electronics, Inc.

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1 TSW-560/TSW-760/TSW ", 7", and 10.1" Tuch Screens Supplemental Guide Crestrn Electrnics, Inc.

2 Crestrn prduct develpment sftware is licensed t Crestrn dealers and Crestrn Service Prviders (CSPs) under a limited nn-exclusive, nn-transferable Sftware Develpment Tls License Agreement. Crestrn prduct perating system sftware is licensed t Crestrn dealers, CSPs, and end-users under a separate End-User License Agreement. Bth f these Agreements can be fund n the Crestrn website at The prduct warranty can be fund at The specific patents that cver Crestrn prducts are listed at Certain Crestrn prducts cntain pen surce sftware. Fr specific infrmatin, please visit Crestrn, the Crestrn lg, Crestrn Fusin, Crestrn Tlbx, and Rava are either trademarks r registered trademarks f Crestrn Electrnics, Inc. in the United States and/r ther cuntries. Active Directry is either a trademark r a registered trademark f Micrsft Crpratin in the United States and/r ther cuntries. Other trademarks, registered trademarks, and trade names may be used in this dcument t refer t either the entities claiming the marks and names r their prducts. Crestrn disclaims any prprietary interest in the marks and names f thers. Crestrn is nt respnsible fr errrs in typgraphy r phtgraphy. This dcument was written by the Technical Publicatins department at Crestrn Crestrn Electrnics, Inc.

3 Cntents Access the Setup Screens 1 Cnfigure the Tuch Screen 3 Ethernet Setup... 3 IP Table Setup... 5 Audi Setup... 7 Display Setup... 8 Standby Timeut Diagnstics Test Patterns Tuch Test Mic Test LAN Test Keypad Test Rava Test RTSP Test Abut Cnfiguratin via Web Interface 19 Actins Menu Rebt Restre Firmware Upgrade Dwnlad Lgs Save Changes Revert Uplad User Prject Status Device Netwrk Cntrl System Settings System Setup Audi Clud Settings Cnfigure Date/Time Authenticatin Management x Cnfiguratin Cntrl System Zm Rms Supplemental Guide DOC. 7927F Cntents i

4 Cnnecting t Crestrn XiO Clud Service 45 Claim a Single Device Claim Multiple Devices ii Cntents Supplemental Guide DOC. 7927F

5 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Access the Setup Screens The setup screens enable basic cnfiguratin prir t regular peratin f the Crestrn TSW-560, TSW-760, and TSW-1060 tuch screens. T display the main setup screen, tuch the display screen while applying pwer t the tuch screen. The Crestrn TSW-560, TSW-760, and TSW-1060 are functinally similar. Fr simplicity within this guide, the term tuch screen is used except where nted. NOTE: The Crestrn TSW-560P 5" prtrait tuch screen prvides the same setup screens that are described in this guide, but the appearance and layut f the screens have been mdified fr prtrait rientatin. NOTE: If n prject has been laded r if an invalid prject has been laded, the tuch screen defaults t the main setup screen. During regular peratin f the tuch screen, there are fur methds fr accessing the setup functins: Place a buttn n the prject main page, and assign the reserved jin number (17242) that activates setup. Tap the hard keys labeled belw as 1, 2, 3, and 4 in sequence twice (tap 1, 2, 3, 4, 1, 2, 3, 4) within a 5-secnd perid. Place five fingers n the display and hld fr 15 secnds. Enter the IP address f the tuch screen int a web brwser. Tuch Screen Hard Key Assignment Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 1

6 NOTE: The hard key buttn assignment fr the TSW-560P differs frm the illustratin n the previus page. Fr mre infrmatin, refer t "Access the Setup Screens" in the TSW-560P DO Guide (Dc. 7973) at The main Setup screen is displayed (TSW-760 shwn). TSW 760 Setup Screen The Setup screen prvides buttns fr Ethernet setup, IP table setup, audi setup, display setup, standby timeut, and diagnstics. There is als a buttn t tggle system messages n r ff, and an Abut buttn prvides infrmatin abut the tuch screen. Additinally, the screen displays the IP address, the hstname, and the MAC address f the tuch screen. The functins f each buttn are detailed in the fllwing pages f this guide. NOTE: A tlbar is present n the bttm f all setup screens. The tlbar prvides a gear buttn ( ) that can be tapped t return t the Setup screen and a Save & Exit buttn that can be tapped t save all settings, t exit the setup screens, and t return t the main prject. 2 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

7 Cnfigure the Tuch Screen Ethernet Setup On the Setup screen, tap Ethernet Setup t display the Ethernet Setup screen. Ethernet Setup Screen Use the Ethernet Setup screen t view the tuch screen s MAC and IP addresses, subnet mask, default ruter, primary and secndary DNS, hstname, and dmain. This screen als cntains a Link indicatr t shw the status f the Ethernet cnnectin. (Green indicates that the Ethernet cnnectin is active.) DHCP can be enabled r disabled by tapping On r Off under DHCP Enable. When DHCP is ff, a Set Static IP Address Settings buttn prvides access t cntrls that allw these settings t be edited. T change t a static IP address, tap Off under DHCP Enabled, and then tap Set Static IP Address Settings t display the Static IP Ethernet Setup screen. NOTE: DHCP is enabled by default. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 3

8 Static IP Ethernet Setup Screen T edit the static IP address, the static subnet mask, the static default ruter, the preferred DNS, r the alternate preferred DNS, tap the text field underneath the setting name. The n-screen numeric keypad (nt shwn) pens. Use the keypad t make the new entry. Tap the clear buttn ( ) in the text field t clear any previus entry. Tap the delete buttn ( ) t delete the last digit. Tap Save t save a new entry r tap < Cancel t discard any changes. The display returns t the Static IP Ethernet Setup screen. After new settings have been saved, tap Apply Changes n the Static IP Ethernet Setup screen t apply the new settings and t stay in setup mde. Tap Rebt t exit setup mde and t rebt the tuch screen. If n changes are made, tap < Back t return t the Ethernet Setup screen. Tap < Back again t return t the Setup screen. 4 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

9 IP Table Setup On the Setup screen, tap IP Table Setup t display the Ethernet Setup - IP Table screen. Ethernet Setup - IP Table Screen Use the Ethernet Setup - IP Table screen t view and edit up t fur IP table settings, each f which has an Online indicatr. (Green indicates that the IP address is nline.) T add r edit an entry, tap the Add/Edit buttn t its left. The Ethernet Setup - Edit IP Table screen is displayed. Ethernet Setup - Edit IP Table Entry Screen Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 5

10 On the Ethernet Setup - Edit IP Table screen, tap the text field belw CIP ID t display the n-screen hex keypad. On-Screen Hex Keypad Use the keypad t make the new entry. Tap the clear buttn ( ) in the text field t clear any previus entry. Tap the delete buttn ( ) t delete the last digit. Tap Save t save a new entry r tap < Cancel t discard any changes. The display returns t the Ethernet Setup - IP Table screen. On the Ethernet Setup - Edit IP Table screen, tap the text field belw IP Address / Hstname t display the n-screen keybard. On-Screen Keybard 6 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

11 Use the keybard t make the new entry. Tap the clear buttn ( ) in the text field t clear any previus entry. Tap the delete buttn ( ) t delete the last digit. Tap Save t save a new entry r tap < Cancel t discard any changes. The display returns t the Ethernet Setup - IP Table screen. On the Ethernet Setup - IP Table screen, tap Save t save the current entry r Delete t clear it. If n changes are made, tap < Back t return t the Ethernet Setup screen. Tap < Back again t return t the Setup screen. Audi Setup On the Setup screen, tap Audi Setup t display the Audi Setup screen. Audi Setup Screen Use the Audi Setup screen t cntrl the vlume, media vlume, and beep vlume settings fr the tuch screen: NOTE: The Media Vlume cntrls adjust the H.264 streaming media level in relatin t the Vlume cntrls. Vlume: Tap the up and dwn arrws t raise r lwer the master vlume f the tuch screen, frm 0 t 100%. Tap Mute On r Mute Off t mute r unmute the master vlume. Tap Test t play a test recrding at the current vlume level. Media Vlume: Tap the up and dwn arrws t raise r lwer the media vlume f the tuch screen, frm 0 t 100%. Tap Mute On r Mute Off t mute r unmute the media vlume. Beep Vlume: Tap the up and dwn arrws t raise r lwer the beep vlume f the tuch screen, frm 0 t 100%. Tap Beep On r Beep Off t turn the beep vlume n r ff. Tap < Back t return t the Setup screen. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 7

12 Display Setup On the Setup screen, tap Display Setup t display the Display Setup screen. Display Setup Screen Use the Display Setup screen t adjust the LCD display and the key backlight settings. The fllwing settings can be adjusted fr the LCD (screen) display: Tap the up and dwn arrws under Brightness t raise r lwer the brightness level f the LCD display, frm 0 t 100%. Tap On r Off under Aut Brightness t turn aut brightness n r ff n the display. Tap the left and right arrws t adjust the LCD ALS (ambient light sensr) threshld value fr switching between high and lw aut-brightness presets, frm 0 t 100%. The fllwing settings can be adjusted fr the hard key backlight: Tap Enabled r Disabled under Hard Key Backlight t enable r disable the hard key backlight. Tap the up and dwn arrws under Brightness t raise r lwer the brightness f the hard key backlight. Tap On r Off under Aut Brightness t turn aut brightness n r ff fr the backlight. Tap On r Off under Hard Key Wakes LCD t turn waking the LCD display n r ff by tapping a hard key. Tap the left and right arrws t adjust the hard key ALS (ambient light sensr) threshld value fr switching between high and lw aut-brightness presets, frm 0 t 100%. Tap H/M/L Settings t access the Display High / Medium / Lw Settings screen, which can be used t adjust tuch screen brightness values. 8 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

13 Display High / Medium / Lw Settings Screen Tap the up and dwn arrws t raise r lwer the values f the high, medium, and lw brightness settings fr the LCD display and the key backlight, frm 0 t 100%. Tap Lw, Med, r High t set the brightness level t lw, medium, r high, respectively, fr the LCD display and the key backlight. Tap < BACK t return t the Display Setup screen. Tap Presets t access the Display High / Lw Settings screen, which can be used t adjust tuch screen aut-brightness threshld values. Display High / Lw Settings Screen Tap the up and dwn arrws t raise r lwer the aut-brightness preset values fr the LCD display and the key backlight, frm 0 t 100%. Tap < Back t return t the Display Setup screen. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 9

14 Standby Timeut On the Setup screen, tap Standby Timeut t display the Standby Timeut screen. Standby Timeut Screen Use the Standby Timeut screen t adjust the tuch screen's standby timeut duratin. Tap the up and dwn arrws t increase r decrease the standby timeut duratin, frm 0 t 120 minutes. Tap Screen Saver Optins t display the Standby Screensaver screen. Standby Screensaver Screen Use the Standby Screensaver screen t adjust settings fr the digital clck screensaver, which can be displayed during standby timeut mde. Tap On r Off next t Enabled t turn the digital clck screensaver n r ff during standby timeut. 10 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

15 Tap On r Off next t 24 Hur t turn 24-hur time frmat n r ff fr the digital clck. Tap the up and dwn arrws t increase r decrease the screen saver brightness value, frm 0 t 100%. Tap < Back t return t the Standby Timeut screen. Tap < Back again t return t the Setup screen. Diagnstics On the Setup screen, tap Diagnstics t display the Diagnstics screen. Diagnstics Screen The Diagnstics screen displays the tuch screen's CPU temperature and available memry, and it prvides buttns t pen varius test screens. The test screens are explained in the sectins that fllw. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 11

16 Test Patterns On the Diagnstics screen, tap Test Patterns t display the Test Pattern Diagnstics screen. Test Pattern Diagnstics Screen Use the Test Pattern Diagnstics screen t display any f the available test patterns. Tap ne f the buttns n the screen t display its respective test pattern. Tap < Back t return t the Diagnstics screen. Tuch Test On the Diagnstics screen, tap Tuch Test t display the tuch test screen. Tuch Test Screen 12 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

17 Use the tuch test screen t test the tuch functinality f the display. When a lcatin buttn is tapped, its respective indicatr lights n the screen. Tap Return t return t the Diagnstics screen. Mic Test On the Diagnstics screen, tap Mic Test t begin a micrphne test. Mic Test Screen During a micrphne test, the built-in micrphnes recrd sund fr five secnds and then play the sund back t cnfirm that they are functining. This test is perfrmed twice: The first test recrds and plays sund back frm the left micrphne, and the secnd test recrds and plays sund back frm the right micrphne. When the secnd playback is finished, the display autmatically returns t the Diagnstics screen. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 13

18 LAN Test On the Diagnstics screen, tap LAN Test t display the Ethernet Diagnstics screen. Ethernet Diagnstics Screen Use the Ethernet Diagnstics screen t view the tuch screen s MAC and IP addresses, subnet mask, default ruter, primary and secndary DNS, hstname, and dmain. This screen als cntains a Link indicatr t shw the status f the Ethernet cnnectin. (Green indicates that the Ethernet cnnectin is active). Additinally, this screen prvides cntrls t test the cnnectin t the default ruter. Tap On t begin the test, and tap Off t end the test. Tap < Back t return t the Diagnstics screen. 14 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

19 Keypad Test On the Diagnstics screen, tap Keypad Test t display the Keypad Diagnstics Test screen. Keypad Diagnstics Test Screen Use the Keypad Diagnstics Test screen t test the functinality f the five capacitive hard keys n the frnt f the tuch screen. When ne f the hard keys is tapped, its respective indicatr lights n the screen. Tap < Back t return t the Diagnstics screen. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 15

20 Rava Test On the Diagnstics screen, tap Rava Test t display the Rava Diagnstics screen. Rava Diagnstics Screen Use the Rava Diagnstics screen t test using the Rava SIP Intercm with the tuch screen. This screen can be used t call anther tuch screen that has Rava, t test and cnfigure prjects, and t adjust varius Rava settings. T place a call, dial the extensin f the desired tuch screen using the n-screen numeric keypad, and then tap Call. If the intercm wrks but the prject des nt, there is an issue with the prject; if the intercm des nt wrk, there is an issue with the settings. Tap the Rava Setup buttn t pen a secnd Rava Settings screen fr Rava setup. Rava Settings Screen 16 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

21 The Rava Settings screen prvides cntrls t switch between Peer t Peer Mde and SIP Server Mde, and when set t the latter, cntrls t switch between Nrmal Mde and Dr Mde. Tuching the ther fields n the screen pens the n-screen keybard r n-screen numeric keypad as apprpriate. When all settings are entered, tuch Apply t stre them r < Back t ignre any changes. Tuching either ptin returns the display t the Rava Diagnstics screen. Tap < Back again t return t the Diagnstics screen. RTSP Test On the Diagnstics screen, tap RTSP Test t display the RTSP Stream Diagnstics screen. RTSP Stream Diagnstics Screen Use the RTSP Stream Diagnstics screen t test whether Real Time Streaming Prtcl (RTSP) is functining n the tuch screen. Tap the text field belw H264 Stream Surce URL: (Tuch t edit) t pen the n-screen keybard (nt shwn). Enter the URL fr an H.264 vide stream surce, and then tap Save. The vide stream is displayed in the lwer right prtin f the RTSP Stream Diagnstics screen. Tap the up and dwn arrws n the left side f the screen t raise r lwer the vlume f the vide stream, frm 0 t 100%, and tap On r Off under Mute t mute r unmute the vlume f the vide stream. Tap < Back t return t the Diagnstics screen. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 17

22 Abut On the Setup screen, tap Abut t display the Abut screen. Abut Screen Use the Abut screen t view infrmatin abut the tuch screen, including the currently laded firmware and the perating system versins. Tap < Back t return t the Setup screen. 18 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

23 Cnfiguratin via Web Interface The tuch screen can als be mnitred and cnfigured using the included web cnfiguratin interface. The cnfiguratin interface is accessible frm a web brwser if the IP address f the tuch screen is knwn. T access the cnfiguratin interface, perfrm the fllwing prcedure: Open a web brwser. Enter the tuch screen's IP address int the brwser URL field. The tuch screen cnfiguratin interface lads. NOTE: If authenticatin is enabled fr the tuch screen, an administratr username and passwrd must be entered prir t accessing the web cnfiguratin interface. Fr mre infrmatin n cnfiguring authenticatin settings fr the tuch screen, refer t "Authenticatin Management," starting n page 31. Tuch Screen Cnfiguratin Interface NOTE: If the native scheduling applicatin has been enabled n the TSW-760 r TSW-1060, the tuch screen cnfiguratin utility prvides additinal cnfiguratin ptins fr rm scheduling. Fr mre infrmatin n cnfiguring the scheduling applicatin, refer t "Cnfiguratin via Web Interface" in the Crestrn Rm Scheduling Panels Operatins Guide (Dc. 8205) at The cnfiguratin interface prvides a Status tab fr mnitring tuch screen settings and a Settings tab fr cnfiguring tuch screen settings. The device hstname is displayed at the tp left f the page. The Status tab is the default tab that displays, as shwn in the image abve. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 19

24 Actins Menu The cnfiguratin interface prvides an Actins drp-dwn menu n the tp right f the page. The Actins menu can be accessed at any time. Actins Menu NOTE: Once any changes have been made t the cnfiguratin, the Actins buttn changes t a Save Changes buttn. Click Save Changes t save changes t the cnfiguratin settings. If a rebt is required after changes have been saved, a pp-up windw displays asking whether the rebt shuld be perfrmed. Select Yes t rebt the device r N t cancel the rebt. The Actins menu prvides the fllwing selectins. Rebt Click Rebt t rebt the tuch screen (After selecting Rebt, a pp-up windw displays cnfirming whether the tuch screen shuld be rebted. Select Yes t rebt the device r N t cancel the rebt.) NOTE: Sme cnfiguratin settings d nt take effect until the tuch screen has been rebted. If the tuch screen needs t rebt, the cnfiguratin interface displays a message indicating that the tuch screen must be rebted fr the settings t take effect. Restre Click Restre t restre the tuch screen cnfiguratin settings t their default values. After Restre is selected, a pp-up windw displays cnfirming whether the applicatin settings shuld be restred. Select Yes t restre the settings r N t cancel the restre. 20 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

25 Firmware Upgrade Click Firmware Upgrade t upgrade the tuch screen firmware manually with a dwnladed PUF (package update file). A Firmware Upgrade pp-up windw pens fr upgrading the firmware. Firmware Upgrade Windw Use the fllwing prcedure t uplad a firmware PUF file thrugh the web cnfiguratin interface: Click Brwse, and then navigate t the firmware PUF file n the hst cmputer. Select the firmware PUF file, and then click Open. Click Lad t lad the PUF file t the tuch screen. The prgress f the uplad is shwn in the pp-up windw. Once the tuch screen has cmpleted the firmware upgrade, click OK. Click the x buttn t clse the Firmware Upgrade windw at any time during the upgrade prcess. Clicking the x buttn befre the PUF is upladed t the tuch screen cancels the upgrade. Dwnlad Lgs Click Dwnlad Lgs t dwnlad the tuch screen message lgs fr diagnstic purpses. The message files dwnlad as a cmpressed.tgz file. Once the cmpressed file has been dwnladed, extract the message lg files t view them. Save Changes Click Save Changes t save any changes made t the cnfiguratin settings. Revert Click Revert t revert the tuch screen back t the last saved cnfiguratin settings. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 21

26 Uplad User Prject Click Uplad User Prject t uplad a custm user prject t the tuch screen. A Prject Uplad pp-up windw pens fr uplading the user prject. Prject Uplad Windw Use the fllwing prcedure t uplad a custm user prject thrugh the web cnfiguratin interface: Click Brwse, and then navigate t the prject.vtz file n the hst cmputer. Select the prject.vtz file, and then click Open. Click Lad t lad the prject.vtz file t the tuch screen. The prgress f the uplad is shwn in the pp-up windw. Once the tuch screen has cmpleted the prject uplad, click OK. Click the x buttn t clse the Prject Uplad windw at any time during the upgrade prcess. Clicking the x buttn befre the prject.vtz file is upladed t the tuch screen cancels the upgrade. Status Click the Status tab n the tp left f the cnfiguratin interface t display selectins fr viewing the status f device settings, netwrk settings, and the cntrl system cnnectin. Status Tab Selectins Each selectin is described in the sectins that fllw. 22 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

27 Device Click the Device tab t display the device settings f the tuch screen. Status - Device The fllwing Device settings can be viewed: Mdel: The tuch screen mdel name Firmware Versin: The firmware versin currently laded nt the tuch screen Serial Number: The tuch screen's serial number Click + Mre details at the bttm f the Device tab t display an expanded sectin that shws additinal tuch screen infrmatin (fr Crestrn internal use nly). If + Mre Details is selected, click - Less details t cllapse the sectin. Netwrk Click the Netwrk tab t view the status f netwrk settings fr the tuch screen. Status - Netwrk Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 23

28 The fllwing Netwrk settings can be viewed: Hst Name: The hst name f the tuch screen Dmain Name: The dmain name f the tuch screen DNS Servers: The DNS (dmain name server) address used t reslve the tuch screen dmain name t an IP address DHCP Enabled: Determines if the IP is static (N) r dynamic (Yes) and the length f time an IP address is assigned IP Address: The IP address f the tuch screen Subnet Mask: The subnet mask address f the tuch screen Default Gateway: The address f the gateway ruter Link Active: Indicates the status f the Ethernet cnnectin (A true message indicates that the Ethernet cnnectin is active, while a false message indicates that the Ethernet cnnectin is inactive.) MAC Address: The unique MAC (media access cntrl) address f the tuch screen Fr mre infrmatin abut cnfiguring netwrk settings, refer t "Netwrk" n page 27. Cntrl System Click the Cntrl System tab t view the status f the cnnectin between the tuch screen and a cntrl system (if applicable). Status - Cntrl System The fllwing Cntrl System settings can be viewed: IP ID: The IP ID used t cnnect the tuch screen t the cntrl system's IP table IP Address/Hstname: The hstname r IP address f the cnnected cntrl system Prt: The prt used fr the cntrl system cnnectin Status: The status f the cntrl system cnnectin Fr mre infrmatin abut cnfiguring a cntrl system cnnectin, refer t "Cntrl System" n page TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

29 Settings Click the Settings tab n the tp left f the cnfiguratin interface t display selectins fr cnfiguring varius tuch screen settings. Settings Selectins Each selectin is described in the sectins that fllw. System Setup Click the System Setup tab t cnfigure general netwrk and device settings fr the tuch screen. Settings - System Setup (Cntinued n fllwing page) Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 25

30 Settings - System Setup (cntinued) 26 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

31 The fllwing System Setup settings can be cnfigured: Netwrk NOTE: The Dmain Name, IP Address, Subnet Mask, and Default Gateway fields are nly used if DHCP is set t "Disabled." The fllwing System Setup > Netwrk settings can be cnfigured: Hst Name: Sets the tuch screen hstname Dmain Name: Sets the fully-qualified dmain name n the netwrk, cnsisting f the hstname and the DNS suffix Primary Static DNS: The primary DNS (dmain name server) address used t reslve the tuch screen dmain name t an IP address Secndary Static DNS: The secndary DNS address used t reslve the tuch screen dmain name t an IP address if the primary DNS fails DHCP: Enables r disables using DHCP (Click the DHCP buttn t tggle between enabling and disabling DHCP. If DHCP is enabled, IP des nt functin until a reply has been received frm the server. The tuch screen bradcasts requests fr an IP address peridically.) IP Address: Sets the IP address f the tuch screen n the netwrk. (Valid IP addresses cnsist f fur ctets, 0 t 255, separated by perids.) Subnet Mask: Sets the subnet mask address f the tuch screen n the netwrk Default Gateway: Sets the gateway ruter address n the netwrk Device Display LCD Aut Brightness: Turns autmatic brightness cntrl n r ff fr the tuch screen LCD ALS Threshld Value: If Aut Brightness is enabled, sets the ALS (ambient light sensr) threshld value fr switching between high and lw autbrightness presets Brightness: If Aut Brightness is disabled, sets the tuch screen LCD brightness value Brightness High Preset: Selects the tuch screen LCD high brightness preset value Brightness Medium Preset: Selects the tuch screen LCD medium brightness preset value Brightness Lw Preset: Selects the tuch screen LCD lw brightness preset value Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 27

32 Hard Key Backlight: Enables r disables the hard key backlight n the tuch screen Backlight Brightness: If Backlight is enabled, sets the tuch screen hard key backlight brightness value Backlight Aut Brightness: If Backlight is enabled, enables r disables autmatic brightness cntrl fr the hard key backlight ALS Threshld Value: If Backlight and Backlight Aut Brightness are enabled, sets the tuch screen hard key ALS threshld value fr switching between high and lw aut-brightness presets Backlight High Preset: Selects the hard key backlight high brightness preset value Backlight Medium Preset: Selects the hard key backlight medium brightness preset value Backlight Lw Preset: Selects the hard key backlight lw brightness preset value Wakes LCD: Turns the ability t tap the hard keys t wake the LCD display n r ff Screensaver and Standby Standby Timeut: Sets the tuch screen's standby timeut duratin, in minutes Enable Screensaver: Enables r disables displaying a screensaver n the tuch screen Enable 24 Hur Digital Clck: If Enable Digital Clck is enabled, enables r disables displaying the digital clck screensaver in 24-hur time frmat Brightness: Sets the screensaver brightness value Miscellaneus Fusin Clud Prject Type: Sets whether the tuch screen displays a custm user prject r the native scheduling applicatin (Refer t the Crestrn Rm Scheduling Panels Operatins Guide (Dc. 8205) fr mre infrmatin abut cnfiguring the scheduling applicatin). Language: Selects the primary language f the tuch screen NOTE: If cnnecting t a Crestrn Fusin sftware n-premises server, cnnectins are made using either traditinal (utbund) r inbund cmmunicatins. Fr mre infrmatin, refer t the Crestrn Fusin 10 On-Premises Sftware Getting Started Guide (Dc. 7685) at Fusin Clud Settings Fusin Clud: Enables r disables a cnnectin between the tuch screen and a Crestrn Fusin server Fusin Clud Url: Sets the URL used t cnnect the tuch screen with a Crestrn Fusin server 28 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

33 Audi Click the Audi-Vide tab t cnfigure varius audi settings fr the tuch screen. Settings - Audi The fllwing Audi > Device Audi settings can be cnfigured: NOTE: The Media Vlume setting adjusts the H.264 streaming media level in relatin t the Panel Vlume setting. Panel Mute: Mutes r unmutes the tuch screen master vlume (Click the Panel Mute buttn t tggle between muting and unmuting the master vlume.) Panel Vlume: If Mute is turned ff, sets the tuch screen master vlume level, frm 0 t 100% Media Mute: Mutes r unmutes the tuch screen media vlume (Click the Media Mute buttn t tggle between muting and unmuting the media vlume.) Media Vlume: If Media Mute is turned ff, sets the tuch screen media vlume level, frm 0 t 100% Beep Enabled: Turns the tuch screen beep vlume n r ff (Click the Beep Enabled buttn t tggle between enabling and disabling the beep vlume.) Beep Vlume: If Beep Enabled is turned n, sets the tuch screen beep vlume level, frm 0 t 100% Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 29

34 Clud Settings Click the Clud Settings tab t cnfigure a cnnectin between the tuch screen and the Crestrn XiO Clud service. The default setting is Clud Cnfiguratin Service Cnnectin enabled. NOTE: The minimum firmware versin required fr the tuch screen supprt f this feature is Settings - Clud Settings Click the Clud Cnfiguratin Service Cnnectin buttn t enable r disable a cnnectin between the tuch screen and the Crestrn XiO Clud service. Fr mre infrmatin n cnnecting t the Crestrn XiO Clud service, refer t Cnnecting t Crestrn XiO Clud Service n page 45. Cnfigure Date/Time Click the Cnfigure Date/Time tab t cnfigure date and time settings fr the tuch screen. Settings - Cnfigure Date/Time The fllwing Cnfigure Date/Time settings can be cnfigured: Time Synchrnizatin Enable Time Synchrnizatin: Turns using SNTP (Simple Netwrk Time Prtcl) t synchrnize time t set the date and time n r ff (Click the Enable Time Synchrnizatin buttn t tggle between turning time synchrnizatin n r ff.) Time Server: Sets the SNTP server used t synchrnize the date and time fr the tuch screen After an SNTP server has been entered in the Time Server text bx, click Synchrnize Nw t synchrnize the tuch screen date and time with the SNTP server. Time synchrnizatin can take up t tw minutes t cmplete. 30 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

35 Time Cnfiguratin Time Zne: If Enable Time Synchrnizatin is set t Off, selects the time zne f the tuch screen Time(24hr Frmat): If Enable Time Synchrnizatin is set t Off, sets the time fr the tuch screen, in 24-hur frmat. Date: If Enable Time Synchrnizatin is set t Off, sets the date fr the tuch screen (Use the pp-up calendar windw t select the day, mnth, and year.) Authenticatin Management Click the Authenticatin Management tab t cnfigure authenticatin management fr tuch screen users and grups and t allw different levels f access t tuch screen functins. Settings - Authenticatin Management Click the Enable Authenticatin buttn t tggle between turning authenticatin n r ff n the tuch screen. (Authenticatin is disabled by default.) When authenticatin is turned n, the web cnfiguratin interface prmpts the user t enter a new administratr username and passwrd. After rebting the tuch screen, this username and passwrd must be entered t access the web cnfiguratin utility r t access the tuch screen thrugh Crestrn Tlbx sftware. CAUTION: D nt lse the administratr username and passwrd, as the tuch screen must be restred t factry defaults t reset the username and passwrd. Use the fllwing Authenticatin Management settings t add, delete, and edit tuch screen users and grups. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 31

36 Current User Click the Current User tab t view and edit infrmatin fr the current tuch screen user. Authenticatin Management - Current User The fllwing settings fr the current user can be viewed: Name: Displays the chsen username Access Level: Displays the access level granted t the current user (Administratr, Prgrammer, Operatr, User, r Cnnect) Active Directry User: Displays whether the current user is authenticated using Active Directry sftware. NOTE: A user must be added t an Active Directry grup t be selected as an Active Directry user. Fr mre infrmatin, refer t "Grups" n page 36. Grups: Displays any grups that cntain the active user T change the passwrd fr the current user, click Change Current User Passwrd. The Change Passwrd pp-up windw pens. Change Passwrd Windw Type a new passwrd in the Passwrd field, and then retype the passwrd in the Cnfirm Passwrd field. Then, tap OK t save the new passwrd r Cancel t cancel the passwrd change. 32 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

37 Users Click the User tab t view and edit settings fr tuch screen users. Authenticatin Management - Users Type a search term int the Search Users text field t search fr and display users that match the search criterin. If the listed users span acrss multiple pages, navigate thrugh the users by clicking a page number r by using the left r right arrws at the bttm f the page t mve frward r backward thrugh the pages. Additinally, each page can be set t display 5, 10, r 20 users by using the drp-dwn menu t right f the navigatin arrws. Tuch screen users are listed in table frmat. The fllwing infrmatin is prvided fr each tuch screen user: User Name: Displays the chsen username AD User: Displays whether the current user is authenticated using Active Directry NOTE: A user must be added t an Active Directry grup t be selected as an Active Directry user. Fr mre infrmatin, refer t "Grups" n page 36. Additinally, the fllwing actins can be perfrmed fr each user with the ptins prvided in the Actins clumn fr that user. Click the infrmatin buttn ( ) in the Actins clumn t view infrmatin fr the selected user. The User Details pp-up windw pens. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 33

38 User Details Windw The fllwing infrmatin is prvided fr the selected user: Name: Displays the chsen username Active Directry User: Displays whether the user is part f an Active Directry grup Grups: Displays any grups that cntain the user Click OK t return t the Authenticatin Management > Users settings. Click the edit buttn ( ) in the Actins clumn t edit settings fr the selected user. The Update User pp-up windw pens. Update User Windw The fllwing Update User settings can be cnfigured r viewed: Name: Displays the chsen username Passwrd: Sets a new passwrd fr the user Cnfirm Passwrd: Cnfirms the passwrd set using the Passwrd field Grups: Adds the user t ne r mre grups (Fr mre infrmatin abut creating grups, refer t "Grups" n page 36.) Active Directry User: Turns whether the user is authenticated using Active Directry n r ff NOTE: A user must be added t an Active Directry grup t be selected as an Active Directry user. Click OK t save any changes and t return t the Authenticatin Management > Users settings. Click Cancel t cancel the changes. 34 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

39 Click the trashcan icn ( ) in the Actins clumn t delete a user. A pp-up windw displays with a "Are yu sure yu want t delete [username] user?" dialgue, where "username" is the selected user. Click Yes t delete the user r N t cancel the deletin. Click Create User t create a new tuch screen user. The Create User pp-up windw pens. Create User Windw The fllwing Create User settings can be cnfigured: Name: Sets the username Passwrd: Sets a passwrd fr the user Cnfirm Passwrd: Cnfirms the passwrd set using the Passwrd field Grups: Adds the user t ne r mre grups Active Directry User: Turns whether the user is authenticated using Active Directry n r ff NOTE: A user must be added t an Active Directry grup t be selected as an Active Directry user. Click OK t save any changes and t return t the Authenticatin Management > Users settings. A grwl ntificatin displays stating that the grup was created successfully. Click Cancel t cancel the changes. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 35

40 Grups Click the Grups tab t view and edit settings fr tuch screen grups. Tuch screen grups allw users t be gruped by access level and Active Directry authenticatin. Authenticatin Management - Grups Type a search term int the Search Grups text field t search fr and display grups that match the search criterin. If the listed grups span acrss multiple pages, navigate thrugh the grups by clicking a page number r by using the left r right arrws at the bttm f the page t mve frward r backward thrugh the pages. Additinally, each page can be set t display 5, 10, r 20 grups by using the drp-dwn menu t right f the navigatin arrws. Tuch screen grups are listed in table frmat. The fllwing infrmatin is prvided fr each tuch screen grup: Grup Name: Displays the name f the tuch screen grup AD Grup: Displays whether the grup requires authenticatin using Active Directry. NOTE: Active Directry prvides an additinal layer f authenticatin fr tuch screen grups and users. Active directry grup and user names are stred in the tuch screen cnsle alng with a unique SID (security identifier). When an Active Directry user attempts t authenticate against the cnsle, the cnsle uses the credentials prvided by the user t authenticate against Active Directry. If the Active Directry authenticatin is successful, Active Directry queries the cnsle fr the user r grup's SID. The user is granted access t the tuch screen nly if at least ne SID match is fund. Access Level: Displays the access level granted t user in the grup (Administratr, Prgrammer, Operatr, User, r Cnnect) Additinally, the fllwing actins can be perfrmed fr each grup with the ptins prvided in the Actins clumn fr that grup. 36 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

41 Click the infrmatin buttn ( ) in the Actins clumn t view infrmatin fr the selected grup. The Grup Details pp-up windw pens. Grup Details The fllwing infrmatin is prvided fr the selected grup: Name: Displays the name f the grup Access Level: Displays the access level f the grup and its users Active Directry Grup: Displays whether the grup is an Active Directry grup Click OK t return t the Authenticatin Management > Grups settings. Click the trashcan icn ( ) in the Actins clumn t delete a grup. A pp-up windw displays with a "Are yu sure yu want t delete [grup name] grup?" dialgue, where "grup name" is the selected grup. Click Yes t delete the grup r N t cancel the deletin. Click Create Grup t create a new tuch screen grup. The Create Grup pp-up windw pens. Create Grup Windw The fllwing Create Grup settings can be cnfigured: Name: Sets the name fr the grup Access Level: Sets the access level f the grup and its users Active Directry Grup: Turns setting the grup as an Active Directry grup n r ff (Click the Active Directry Grup On/Off buttn t tggle between enabling and disabling the grup as an Active Directry grup.) Click OK t save any changes and t return t the Authenticatin Management > Grups settings. A grwl ntificatin displays stating that the grup was created successfully. Click Cancel t cancel the changes. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 37

42 802.1x Cnfiguratin Click the 802.1x Cnfiguratin tab t cnfigure IEEE 802.1x netwrk authenticatin fr tuch screen security. Settings x Cnfiguratin The fllwing 802.1x Cnfiguratin settings can be cnfigured: IEEE 802.1x Authenticatin: Enables r disables using 802.1x authenticatin fr the tuch screen (Click the IEEE 802.1x Authenticatin buttn t tggle between enabling and disabling 802.1x authenticatin.) Authenticatin Methd: Selects the 802.1x authenticatin methd (EAP-TLS Certificate r EAP MSCHAP V2- passwrd) Dmain: If EAP MSCHAP V2- passwrd is selected fr Authenticatin Methd, sets the dmain name required fr authenticatin Username: If EAP MSCHAP V2- passwrd is selected fr Authenticatin Methd, sets the username required fr authenticatin Passwrd: If EAP MSCHAP V2- passwrd is selected fr Authenticatin Methd, sets the passwrd required fr authenticatin 38 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

43 Enable Authenticatin Server Validatin: Enables r disables server validatin when using 802.1x authenticatin fr increased security (Click the Enable Authenticatin Server Validatin buttn t tggle between enabling and disabling server validatin.) Select Trusted Certificate Authritie(s): Selects trusted CAs (Certificate Authrities) t use fr server validatin: Click the check bx t the left f a CA t select it as a trusted CA. Type a search term int the text field at the tp f the CA menu t search fr and display CAs that match the search criterin. Click the check bx t the left f the text field at the tp f the CA menu t select all listed CAs as trusted CAs. Click Manage Certificates at the bttm f the 802.1x Authenticatin sectin t add r remve CAs frm the CA menu. The Manage Certificates pp-up windw displays. Manage Certificates Windw - Rt Tab Use the tabs near the tp f the page t switch between the different types f CAs (Rt, Intermediate, Machine, r Web Server). Type a search term int the Search text field t search fr and display CAs that match the search criterin. If the listed CAs span acrss multiple pages, navigate thrugh the available CAs by clicking a page number r by using the left r right arrws at the bttm f the page t mve frward r backward thrugh the pages. CAs are listed in table frmat, and the fllwing infrmatin is prvided fr each type f CA: Name: The name f the CA Expiry Date: The date and time that the CA is set t expire Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 39

44 CAs can be deleted by clicking the trashcan buttn ( ) in the Actins clumn f the CA menu. A pp-up windw displays with a "Are yu sure yu want t delete this certificate? [Certificate Name]?" dialgue, where "Certificate Name" is the selected CA. Click Yes t delete the certificate r N t cancel the deletin. Click Add [Type] Certificate t add a CA f the chsen type (Rt, Intermediate, Machine, r Web Server) t the CA menu. The Add Certificate pp-up windw pens. Add Certificate Windw Use the fllwing prcedure t uplad a custm user prject thrugh the web cnfiguratin interface: Click Brwse, and then navigate t the CA file n the hst cmputer. Select the CA file, and then click Open. Click Lad t lad the CA file t the tuch screen. The prgress f the uplad is shwn in the pp-up windw. Once the tuch screen has cmpleted the uplad, click OK. Click the x buttn t clse the Add Certificate windw at any time during the uplad prcess. Clicking the x buttn befre the CA file is upladed t the tuch screen cancels the uplad. Click the x buttn t clse the Manage Certificates windw and t return t the main 802.1x Authenticatin settings. Cntrl System Click the Cntrl System tab t cnfigure a cnnectin between a cntrl system and the tuch screen. Settings - Cntrl System 40 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

45 The fllwing Cntrl System settings can be cnfigured: Encrypt Cnnectin: Turns setting an encrypted cnnectin between a cntrl system and the tuch screen n r ff (Click the Encrypt Cnnectin buttn t tggle between enabling and disabling an encrypted cnnectin t the cntrl system.) Cntrl System Username: If Encrypt Cnnectin is turned n, sets a username fr accessing the encrypted cnnectin t the cntrl system Cntrl System Passwrd: If Encrypt Cnnectin is turned n, sets a passwrd fr accessing the encrypted cnnectin t the cntrl system Cnfirm Passwrd: Cnfirms the passwrd entered in the Passwrd field IP ID: Sets the IP ID used t cnnect the tuch screen t the cntrl system's IP table IP Address/Hstname: Sets the IP address f the cntrl system Zm Rms Click the Zm Rms tab t view and mdify the status f the tuch screen display. Optins are the user prject r Zm Rm Mde. The user prject is the default setting; Zm Rm Mde is disabled. NOTE: The minimum firmware versin required fr the tuch screen supprt f this feature is Settings Zm Rms Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 41

46 NOTE: A device rebt is required after enabling Zm Rm Mde and Zm Rm Page Flip. Click OK n the pp-up windw t begin the rebt. The fllwing Zm Rms settings can be cnfigured: Zm Rm Mde: Enables r disables Zm Rm Mde n the tuch screen Zm Rm Page Flip: Enables r disables the user s ability t tggle between the Zm Rm App and the user prject Time Out Cntrl: Enables r disables an autmatic page flip t either the Zm Rm App r the user prject after a specified flip back time (Chse ne f three settings.) Disabled: Disables the autmatic page flip Enable Prject Flip: Enables the autmatic page flip t the user prject until the hme buttn (secnd hard key frm tp right) is pressed Enable Zm Flip: Enables the autmatic page flip t the Zm Rm App until the hme buttn (secnd hard key frm tp right) is pressed Flip Back Time: Selects the time (in minutes) fr enabling the autmatic page flip After enabling Zm Rm Mde fr the first time, the tuch screen prvides a means t cnnect t the Zm Rms PC. Obtain Zm accunt lgin infrmatin frm the user s IT (Infrmatin Technlgy) department. There are tw ways t access the Zm accunt. Tap the upper left crner (Sign In r Pairing) t tggle between the ptins. a. Enter the pairing cde (supplied by IT). 42 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

47 b. Enter the address and passwrd (supplied by IT). Tap Sign In. Tap the name f the cnference rm frm the list f available cnference rms. Tap Settings frm the Zm Rms App t display cnference rm settings. Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 43

48 Tap Micrphne and select an available micrphne in the cnference rm. Tap Speaker and select an available speaker in the cnference rm. Tap Camera and select an available camera in the cnference rm. Tap Meet Nw t exit. 44 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

49 Cnnecting t Crestrn XiO Clud Service The Crestrn XiO Clud service allws all supprted Crestrn devices acrss an enterprise t be managed and cnfigured frm ne central, secure lcatin in the clud. The Crestrn XiO Clud service can be used t view the status f a device, t cnfigure varius device and netwrk settings, t cnfigure licenses, and t update device firmware. The Crestrn XiO Clud service requires devices t be claimed s they can be managed by the service. T claim a single device r multiple devices, perfrm ne f the fllwing prcedures. Claim a Single Device 1. Recrd the MAC address and serial number that are labeled n the shipping bx r n a sticker attached t the device. The MAC address and serial number are required t add the device t the Crestrn XiO Clud envirnment. NOTE: Use the MAC address labelled MAC Address. 2. Open a web brwser, and lg in t the Crestrn XiO Clud service at 3. Click the ENVIRONMENT menu buttn ( ) t display the Envirnment menu. Envirnment Menu 4. Click Claim Device. The Claim Device dialg bx is displayed. Claim Device Dialg Bx Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 45

50 Enter the MAC address and serial number recrded in step 1 in the MAC Address and Serial Number fields, respectively. Click Claim. A message indicating a successful claiming displays. NOTE: If an errr message displays stating the device des nt exist, cnnect the device t a netwrk that has access t the Internet, wait 15 minutes, and try again. Click X t clse the dialg bx. The hstname f the claimed device appears in the device tree under the grup Unassciated Devices. The device can nw be managed r assigned t a grup. Fr infrmatin n creating envirnments, managing devices, and managing users with the Crestrn XiO Clud service, refer t the Crestrn XiO Clud Service User Guide Guide (Dc. 8214) at Claim Multiple Devices 1. Recrd all f the MAC addresses and respective serial numbers in a cmma delimited, CSV file, and then save it t a lcatin that is accessible t the cmputer used t access the Crestrn XiO Clud service. The CSV file shuld be frmatted as shwn belw: CSV File Frmat MAC Address,Serial Number f.8b.81.b6, f.8b.8c.87, f ,1716JBG f a,1716JBG f.8b.87.c1, NOTE: MAC addresses and serial numbers are labeled n the shipping bx r n a sticker attached t the device. NOTE: Use the MAC address labelled MAC Address. 2. Open a web brwser, and lg in t the Crestrn XiO Clud service at 3. Click the ENVIRONMENT menu buttn ( ) t display the Envirnment menu. Envirnment Menu 46 TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens Supplemental Guide DOC. 7927F

51 4. Click Claim Multiple Devices. The Claim Multiple Devices dialg bx is displayed. Claim Multiple Devices Dialg Bx 5. Click Chse and select the CSV file created in step Click Claim t claim all f the devices listed in the file. A message indicating the claim status f each device is displayed. NOTE: If an errr message displays stating the device des nt exist, cnnect the device t a netwrk that has access t the Internet, wait 15 minutes, and try again. 7. Click X t clse the dialg bx. The hstnames f the claimed devices appear in the device tree under the grup Unassciated Devices. The devices can nw be managed r assigned t a grup. Fr infrmatin n creating envirnments, managing devices, and managing users with the Crestrn XiO Clud service, refer t the Crestrn XiO Clud User Guide (Dc. 8214). Supplemental Guide DOC. 7927F TSW-560/TSW-760/TSW-1060: 5", 7", and 10.1" Tuch Screens 47

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