VWR International Getting Started Using AT&T TM Connect Integrated Edition 9.2. Live Instructor Training. This session is being recorded

Transcription

1 VWR International Getting Started Using AT&T TM Connect Integrated Edition 9.2 Live Instructor Training This session is being recorded 2009 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

2 Course Goal The goal of this course is to provide participants with the skills necessary to effectively schedule and manage their conferences Objectives Upon completion of the course participants will be able to: Schedule, Start and End a conference Manage the Conference Share Content

3 Agenda myat&t launch pad Invite others to meet now Enter the meeting room Join events in progress Invite others to a teleconference now Schedule future events Managing a Conference Toolbar features Managing audio and interaction Sharing Content View presentations, documents, pictures Share live applications and/or desktop Conduct a web tour

4 myat&t Launch Pad

5 Activating myat&t The Reservation-less Conference Information contains: Primary Access Information Set Up and Activation First Time Users Only follow steps: Following activation, the desktop application icon displays in the system tray or on desktop. Click to open

6 myat&t Desktop Launch Pad The launch pad provides quick access to your meeting room 24/7 Meet Now allows you to: Invite others to meet now Enter your meeting room instantly Join conferences in progress View voice teleconference instructions and invite others Forward meeting address

7 Schedule a Conference Schedule in web conference or voice conference in calendar: Select the type of conference to schedule: imeeting elearning Webinar Note: Each type has specific default features

8 Manage My Conferences Quick access to: Valuable account and conference information History of conferences Recordings

9 Profile: Name and of account holder Edit Conference Settings

10 Connection Details Meeting room and access information Connection numbers

11 Conference Settings - imeeting Allows multiple participants to take a pro-active role in the conference. All participants typically have similar conference rights and privileges. An imeeting has one host, one presenter, and can have multiple co-hosts.

12 elearning Settings Moderated conference in which a teacher-student relationship exists between the presenter and participants. In elearning conferences, participants can view the Participants list.

13 Webinar Settings for Large Audiences A moderated conference in which the Participants list is hidden and sending notes among participants is usually prohibited.

14 Web Conferences Conference name Date and time (24 hour) Duration Conference Details Name and/or address of attendees joined by computer or by mobile phone Copy to clipboard Employee Meeting 10 Trainers Meeting Room Finance Huddle HR Sales Huddle Vendor Relations Cathy Davis Carlos Ruiz Tom Taylor Sandra Li

15 Access to Recordings Play recording Send link via to meeting participants Copy link and forward to others Delete file Note: Recordings can be converted to other formats using the AT&T Connect Recording Converter Utility Access to recordings

16 Conference Entry Process

17 Selecting AT&T Connect Software When joining a conference, participants choose the type of software they will use to connect to the event The Participant Application is required for Presenters Web Participant Application

18 Joining the Audio When entering the event, participants have the option of choosing how they will connect their audio Dial in to the audio bridge VOC - Use a headset with a microphone (best practice)

19 Call Me vs. Dial-In Dial the number and enter the access code Global numbers may be included Dial #XXXXX# to link your telephone to your computer Note: Audio button on the tool bar reinstates audio instructions

20 Managing the Event

21 The Tool Bar Send Note (Public or private) Whiteboard - Expand to full screen Adjust size when in App Share Raise Hand (Emoticons) Step Out - Signals that you are temporarily unavailable Mute - Individual On and Off Annotation Toolkit - Tools for drawing. When allowed by the presenter = can be disabled during conference

22 Conference Menu Options Invite Others by (Phone may be optional) Continue Without Host allows the event to continue without the Host present Host gives Presenting rights to another participant before exiting the conference Lock Event adds additional security Conference Settings may be disabled Edit Event for re-naming conference Save notes sent and received

23 Changing the Conference Settings Enabled by default Depends on conference type Change during conference by Host and current Presenter Note: Some settings may not be configurable due to company policy

24 The Participant Icons Presenters are first in the Participant list

25 Managing All Participants Host and Presenter: Send message to all Mute and unmute all audio lines (participants can un-mute) Start a one-way broadcast (participants cannot un-mute) Invite others to join the event in progress by Clear raised hands, emoticons, and poll results Sort Participants (A-Z) Note: Items will differ according to the type of conference

26 Managing Individual Participants Options may vary: Send a Private Note Give Presenting Rights or Change Role to Co-Host Mute a line Rename an audio only participant Link a Users Phone with their Computer Dial out (if applicable) Expel a participant from the event Note: Actions depend on account configuration

27 Sharing Content

28 Sharing Desktop/Applications Desktop: Shares all active windows (pop-ups, IM, etc display) View the presenter s real-time interaction with a live application 1. Double click on application 2. Hold CTRL or Shift key to select more than one application to share (toggle) Tip: Open applications before start of conference

29 Managing Conference from the Dashboard Application opens in full screen for Presenter Presenter: Depending on conference settings - View raised hands/ read notes/start a conversation or give Remote Control to another Participants view application on whiteboard

30 Returning to the Conference Window Return to Application End Sharing

31 Inserting Conference Materials Types of files supported (view only).pdf.doc.ppt/pptx picture files Files do not need to be currently open on Presenter s computer 1.Click on Insert 2.Navigate to the file 3.Double click to open Limit size to 10 MB Note: If informed of illegal characters in file name i.e. *&^(%#! Follow pop-up instructions to temporarily re-name file

32 Displaying Materials on the Whiteboard 1. Expand the folder to view all slides/pages in file 2. Current Presenter: Click on slide name or 3. Use navigation arrows Note:.ppt notes display for owner of material only.ppt notes Navigate to previous or next item

33 Conducting a Web Tour 1. Select Web tab 2. Type an address (URL) in the field 3. Click Go 4. Page displays in whiteboard 5. Allow annotating 6. Follow links when clicked (individual surfing) Note: Presenter s clicks synchronize all pages Note: To view restricted or intranet sites, use application share

34 Conducting a Poll The Polls tab allows the Presenter to launch three types of polls 1. Yes/No 2. OK 3. Written questions Attendee responds to a verbal question from Presenter Page 34

35 Results of Verbal Question Responses to a verbal poll display next to participant s name Y N User responses appear for Presenter and may be shared Shared results display on whiteboard To save results: Page 35

36 Written Questions Multiple choice provides 5 choices Correct answer may be designated Page 36

37 Multiple Choice Results User responses display in participant list for Presenter only May be saved Page 37

38 Free Text Questions Answers return as a private note to Presenter as individual pop-ups Results are not displayed on whiteboard Presenter may save notes from Event Menu Page 38

39 Avoiding Numerous Pop-Ups (Free Text Only) Changing display Popup Notes under Application Options avoids Popups

40 Special Features

41 Desktop Video Conferencing Layout Options 1. Same Size (recommended for interactive meetings) 2. Picture-in-Picture (one to one) 3. One Video Only (includes option to follow current Presenter) Ideal for training and instructional meetings Page 41

42 Video Layout Options Determined by Host/Presenter Size defines the video resolution used for all video windows in the meeting

43 Web Cam End User Control View changes all same size panes to horizontal, vertical or grid Attach changes the video pane position to floating or docked

44 Starting a Server Side Recording Host starts recording from Recording Menu Audible alert is heard and recording indicator displays Audio and conference actions are captured in one file Note: Web Cam images are not captured in recording

45 Location of Server Side Recordings Access to recordings

46 Recording Converter Download Recordings may be converted to commercially standard formats

47 AT&T Connect Mobility

48 Mobility View Whiteboard View inserted materials, shared application, web tour, shared polls, annotations Zoom and pan Save whiteboard content Supports portrait and landscape. Host/Presenter: Give/take presenting rights Mute all/unmute all participants Lock/unlock the conference Mute/unmute a participant Mute and lock/unmute and unlock a participant Rename a participant Expel a participant End the conference Invite others by phone Participant: View the participant list Exchange notes with other participants Share emoticons See who is speaking See which participants are raising their hands Invite others by NOTE: The ability to view whiteboard content is available to all BlackBerry users with OS5.0 and above. Save Whiteboard Content is available on all whiteboard content types except for a web tour and shared polls. Shared polls are available only on OS6.0 and not on OS5.0 Page 48

49 Downloading the Mobility Application BlackBerry

50 Supported Devices All you need for using AT&T Connect Mobile is: Supported devices: BlackBerry Bold 9000 OS 4.6 and OS 5.0 BlackBerry Bold 9700 OS 5.0 and OS 6.0 BlackBerry Bold 9650 OS 5.0 and OS 6.0 BlackBerry Bold 9780 OS 6.0 BlackBerry Tour 9630 OS and OS 5.0 BlackBerry Curve 8900 OS BlackBerry Torch 9800 OS 6.0 Active 3G GSM cellular network or Wi-Fi connection Conferences must be scheduled/initiated on AT&T Connect V8.9 and higher

51 Summary and Next Steps

52 Summary myat&t desktop launch pad Meet Now Schedule a Conference Manage My Conferences Managing a Conference Conference Settings Toolbar Audio Sharing Content Desktop/Application Materials (view only) Web Tour Special Features Video Recording Mobility

53 Continuing Education For additional training opportunities View Quick Self Paced Training Sharing files Working with notes Activating myat&t and more Register for Advanced Features Best Practices Coaching Session (one-on-one session with a trainer)

54 If you Require Technical Assistance, Please Contact AT&T Connect Technical Support Technical support is available 24 hours a day, 7 days a week (Toll free) (International) ATTConnSupport@ATT.com ( ) Chat online with a Technical Support Specialist: Page 54

55 Thank you for participating This concludes the class Getting Started Using AT&T TM Connect