Cisco Meeting App. Release Notes. WebRTC. Version number September 27, Cisco Systems, Inc.

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1 Cisco Meeting App Release Notes WebRTC Version number September 27, 2018 Cisco Systems, Inc.

2 Contents 1 Introduction 1 2 Product documentation Interoperability with other Cisco products 3 3 Supported Deployments Supported Browsers Browsers not supported Supported Cisco Meeting Server versions 7 5 Using the WebRTC App Switching from Browser to desktop App 8 6 Joining a meeting as a guest user Using supported browsers Using unsupported browsers Enhanced joining experience when weblink is disabled 9 Additional information 10 7 Resolved issues 11 8 Open issues 12 Cisco Legal Information 13 Cisco Trademark 14 Release Notes : Cisco Meeting App

3 1 Introduction 1 Introduction These Release Notes describe new features and changes for Cisco Meeting App version Cisco Meeting App is a client for Cisco Meeting Server that lets users meet (audio/video), chat and share what is on their screen via team spaces. The WebRTC app can be used from a browser. Release Notes : Cisco Meeting App

4 2 Product documentation 2 Product documentation To learn how to use and troubleshoot the app, see the documentation available at: Cisco Meeting App User Guide is an overall guide to the app. "How to" Guides are visual guides for specific tasks that are essential for daily use. What's new in Cisco Meeting App 1.11 highlights what's new in this release. App and video system FAQs for users helps users solve simple issues or learn more about using the app. To learn more about troubleshooting the app, see our documentation for administrators: These and other app Release notes inform about any known limitations. App FAQs for admins helps administrators find information or solve issues with the app. Troubleshooter for desktop and mobile apps, WebRTC, and SIP endpoints helps troubleshooting common issues. For additional information on setting up or troubleshooting the overall system, see the Cisco Meeting Server documentation. Release Notes : Cisco Meeting App

5 2 Product documentation Figure 1: Overview of documentation for Cisco Meeting App and Cisco Meeting Server 2.1 Interoperability with other Cisco products Interoperability test results for Cisco Meeting Server are posted to where you can also find interoperability test results for other Cisco conferencing products. Release Notes : Cisco Meeting App

6 3 Supported Deployments 3 Supported Deployments Listed below are information about supported browsers, devices and Meeting Server versions for WebRTC app: 3.1 Supported Browsers This version of the WebRTC app is supported on the following browsers. Listed below is the current version of browser. We always recommend using the latest version: Browser Version Devices Comments/Limitations Google Chrome(windows, macos and Android) 66 Windows desktop running Windows 7 or 10 Note: Google Chrome browser on ios is not supported. The "Cisco Meeting App Screen Sharing Extension" enables users to share their screens during a meeting. When you click on the "share" icon during a meeting, you will be prompted to enable this extension. Follow the instructions on screen to enable the extension. Alternatively, you can enable this by clicking on the menu option: More tools > Extensions. Note: Due to the large range of Android devices, with many combinations of software and hardware specifications, it is not possible for Cisco to test all devices. We endeavour to investigate interoperability issues but there is no guarantee that any particular device Release Notes : Cisco Meeting App

7 3 Supported Deployments Apple Mac computers running macos version x Android devices -The WebRTC app is not yet optimized for smaller screen devices such as Android phones and tablet. Layout and icons may appear out of place and parts of the user interface may be blocked. However basic audio and video calling including receiving presentation) is known to work on the following Android devices: would be fully supported. The absence of a particular device in the list above does not imply a lack of interoperability. Mozilla Firefox (Windows and macos) - Samsung S9 (SM-G960F) running Chrome 66 on Android OnePlus 5 (A5000) running Chrome 67 on Android Windows desktop running Windows 7 or 10 Apple Mac computers running macos version x Any content (screen or application) shared by other participants in the meeting will appear in a separate pane to the main video. Apple Safari for macos 11.1 Apple Mac computers running macos version x Safari is only supported on macos and not in mobile ios devices (phones and tablets). You cannot share you screen from the WebRTC app from Safari, this is a limitation of the browser. However, you can still receive presentation if content is shared by other participants in the meeting. 3.2 Browsers not supported The following browsers are not supported by the WebRTC app. Refer to the guest joining section for the guest experience if they attempt to join using unsupported browsers: Release Notes : Cisco Meeting App

8 3 Supported Deployments Microsoft Edge on Windows 7 and 10 Internet Explorer 11 on Windows 7 and 10 Note: Guest users can be sent a web link via a "Web Bridge" URL which displays a "guest" login page. After they enter their name, the action taken is based on the platform and/or browser they are using. Release Notes : Cisco Meeting App

9 4.1 Supported Cisco Meeting Server versions The Meeting Server versions supported are: Minimum: Cisco Meeting Server version 2.3 and later Recommended: Cisco Meeting Server version 2.4 Note: We strongly recommend using Cisco Meeting Server version 2.4. Release Notes : Cisco Meeting App

10 5 Using the WebRTC App 5 Using the WebRTC App This version of WebRTC App is also supported on following browsers in addition to Google Chrome. Refer to the embedded help for more information about using the app. Firefox for Windows and macos Safari for macos A guest can join a meeting using the WebRTC app. See "Joining a meeting as a guest user" on page 9 for more information Switching from Browser to desktop App Whilst joining a meeting from a browser, you will be presented with an option to open the desktop client if already installed (Windows, macos). Release Notes : Cisco Meeting App

11 6 Joining a meeting as a guest user 6 Joining a meeting as a guest user To join a space as a guest user without logging in, use Cisco Meeting App(WebRTC ) from a browser. However you need an invitation from a member of the space with the link to join the meeting Using supported browsers If you have set up a Web Bridge for the Cisco Meeting Server, guests can join spaces via a web link which displays a "guest" login page. After they enter their name, the following action is taken based on the platform and/or browser: Platform Windows desktop macos iphone or ipad Browser experience Google Chrome, Firefox: the Cisco Meeting WebRTC app shows the joining options page where you can choose how you want to join the meeting. Google Chrome, Firefox and Safari: the Cisco Meeting WebRTC app shows the joining options page where you can choose how you want to join the meeting. The app is launched if it is already installed. If not, the user will be prompted to download the app from the App store (if configured) Using unsupported browsers If a guest user is using a meeting web link from browsers that do not support WebRTC, a link is generated in the browser window. The user needs to click on that link to launch Meeting App in 'Guest mode' and join the meeting as a guest. In 'Guest mode' there is no Back button in the call when the user leaves the call, the app will close automatically. Note: Guests cannot see messages from before they joined the call, and they cannot access the chat messages after leaving the call. 6.1 Enhanced joining experience when weblink is disabled If guest access via weblink is disabled, guest users joining from the WebRTC app (using browser) can use the 'Launch desktop application' option to open the desktop app with a single click and join the meeting (if the app is already installed) without re-entering the link, passcode and name. Release Notes : Cisco Meeting App

12 6 Joining a meeting as a guest user If the desktop app is not installed, the guest users can click on the link to download the app for the respective platform. For more information, refer to section 'Improved guest join behavior when web link access is disabled' in the Release Notes for Cisco Meeting Server version Note: The enhanced guest joining experience is only available with Meeting Server version or later. Additional information Listed below are some frequently asked questions with answers: Maximum character length supported for chat messages in the Cisco Meeting webrtc App. An admin can construct meeting links for a space, a contact or a SIP URI. Click here for more information about Protocol handlers. Release Notes : Cisco Meeting App

13 7 Resolved issues 7 Resolved issues Cisco Identifier CSCvm56639 CSCvm56077 CSCvk64583 CSCvm56079 CSCvm56080 CSCvi71923 Summary During a meeting, whilst searching for a participant from the Add participant pane, clicking on the participant search results can result in call being disconnected. On WebRTC app, the invite options 'copy invitation' and 'send ' are disabled. The quality of shared presentations during a meeting is poor. The in meeting option to disable video for all participants does not work. Whist using WebRTC app from Firefox, the desktop sharing does not work and the shared content is not viewable by other participants in the meeting. Unable to view the full help content whilst using WebRTC app from a Firefox Browser. Release Notes : Cisco Meeting App

14 8 Open issues 8 Open issues Cisco Identifier CSCvj11272 CSCvm56083 CSCvk51775 CSCvm56085 CSCvm56087 CSCvk16348 CSCvk54358 Summary Language in Meeting App not changing to Japanese when selection is made from Firefox. Joining a meeting by pairing with an endpoint causes the WebRTC app to blank out. Unable to rejoin a call from the Recents list. Joining a dual-home call from Safari or Internet Explorer fails when launching Meeting App. Joining a meeting using the 'Use my video system' fails on Firefox, Safari and Chrome browsers. In legacy mode, a guest is able to join a meeting without entering the passcode. During a meeting from the WebRTC app, a participant is not able to view the list of participants. Release Notes : Cisco Meeting App

15 Cisco Legal Information Cisco Legal Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. All printed copies and duplicate soft copies are considered un-controlled copies and the original on-line version should be referred to for latest version. Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at Release Notes : Cisco Meeting App

16 Cisco Legal Information 2018 Cisco Systems, Inc. All rights reserved. Cisco Trademark Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this url: Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Release Notes : Cisco Meeting App

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