Information Security Management System ISO/IEC 27001:2013
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1 Information Security Management System ISO/IEC 27001:2013 WEB HOSTING POLICY For PTM Use Only Date: 18 th Nov 2016 Written By: Junnaini Ismun Ketua Bahagian Pengurusan Pusat Data, PTM Verified By: Nor ain Mohamed Wakil Pengurusan Keselamatan Maklumat (ISMR) Approved By: ICT Council
2 Revision History No Date of Change 1 8 April 2016 Modified statement 3.3, 4.3 & 4.4 Description Page Version Approved By ICT Council FOR UNIVERSITY OF MALAYA USE ONLY Page 1 of 4
3 1.0 Purpose The purpose of this document is to provide a clear understanding on the management of Responsibility Centres s (RC s) websites that are being put in the web hosting server(s) of UM Centre For Information technology (PTM) based on the risks identified and international best practices. 2.0 Scope The scope of this document covers all websites in the web hosting servers under the management of PTM. However the scope of the Information Security Management System (ISMS) audit and certification only covers PTM s staff and PTM s assets which are located in the PTM premises. 3.0 Responsibilities of RCs 3.1 Only official websites from the following departments can be hosted by PTM : I. Responsibility Centres II. Associations III. Uniform bodies recognized by UM IV. Research Centres V. Residential Colleges Others may be considered, if approved by the PTM management The Responsibility Centres, Associations, Uniform bodies, Research Centres and Residential Colleges will be referred to as RC in this document. 3.2 Only websites that have been scanned and confirmed without vulnerabilities will be allowed to use the web hosting services. 3.3 Websites placed in the webhosting servers must comply to the environment listed below: FOR UNIVERSITY OF MALAYA USE ONLY Page 2 of 4
4 Environment of Application Server i. Operating System : Linux, Windows 2003, Windows 2008, Windows 2012 ii. Web Application : IIS 7.0 and above, Apache ver 5 and above iii. Programming language : HTML,ASP, PHP ver 5 and above iv. ODBC : MySQL Driver Environment of Database Server i. Operating System : Redhat Linux ii. Database : MySQL RC has to apply at least 3 weeks before placing their websites in the web hosting server in PTM. During this period, the websites will be scanned for vulnerabilities. 3.5 RC is fully responsible for the contents of the website placed in the web hosting server. 3.6 RC has to practice secure coding to ensure the security of the website. 3.7 RC has to ensure only official sites are operating in the website. 3.8 RC is to send an official letter to PTM requesting the website to be closed when the web hosting services are no longer required. 3.9 RC has to cooperate with PTM to recover data and services should the website experience problems or is corrupted RC has to appoint a certified webmaster to manage the website as well as the security aspects of the website RC is responsible to safeguard the password given by PTM RC has to monitor the version of the programming language and the content management system engine (if applicable), and upgrade them if any security issues exist. PTM has the rights to close the website if no action was taken to address the vulnerabilities within a month RC is fully responsible for the development process of their website. FOR UNIVERSITY OF MALAYA USE ONLY Page 3 of 4
5 4.0 Roles and Responsibilities of PTM 4.1 Liaise with RC s representative on matters concerning PTM s web hosting services and facilities. 4.2 Ensure backup for the website is being implemented according to the details stated in RC s application form. 4.3 Ensure the security of the web hosting servers by doing the necessary updates and patching, as well as monitoring webhosting server security, on a continuous and periodic basis. 4.4 If there is any security issue on webhosting application, RC will be responsible to ensure they are resolved. 4.5 Ensure the webserver and database of the website are continuously available. If there are any problems, implement the workaround to revive the website according to the procedure given by the RC. If unsuccessful, communicate with RC. FOR UNIVERSITY OF MALAYA USE ONLY Page 4 of 4
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