QUALITY ASSURANCE amron
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2 Training Details Course Duration: hours Training + Assignments + Actual Project Based Case Studies Training Materials: All attendees will receive: Assignment after each module, video recording of every session Notes and study material for examples covered. Access to the training blog & repository of materials Pre-Requisites: Someone who wants to start his/her career as a QA engineers. Black Box QA Engineers who want to learn QA tools such as QTP and Load Runner. Automation Engineers Training Format: This course is delivered as a highly interactive session, with extensive live examples. This course is Live Instructor led online training delivered using Cisco Webex Meeting Center and audio conferencing tool. Timing: Weekdays and weekends after work hours. Take Away from the Course Understanding of What & Why of Software Testing, Software Quality Assurance & various automated tools. Ability to create manual and automated test cases, test plans and test reports. Ability to learn industry leading tools of HP Quality Center, QTP, Load Runner etc. Hands on experience of overall software testing methodologies and various tools. Get guidance on the testing certifications. Training Highlights Focus on hands on training hrs. + assignments + project Video recordings of sessions provided Demonstration of Concepts using tools like QC, QTP, Selenium, Load runner, Jira, MS-Visio, Soap UI, Bugzilla etc. One Problem Statement discussed across the full training program ISTQB and CSTE QA Certification Guidance. Resume prep, interview questions provided. 1
3 Roadmap Modules Covered in this Training Software Quality Assurance Training (Manual and Automation) In this training, attendees learn: Module 1. Software Development Process Module 2. Introduction to Manual Testing Module 3. Manual Testing Continued 2
4 Module 4. HP Quality Center Module 5. Test Reporting Tools Module 6. HP Quick Test Professional Module 7. Introduction to Parameterization Module 8. Selenium IDE and Webdriver Module 9. HP Load Runner Module 10. HP Load Runner Advanced Topics Module 11. Database Verification and Validation Attendees also learn 1. Resume Preparation Guidelines and Tips 2. Mock Interviews and Interview Preparation Tips Topics Covered Introduction to this Course: Here we will introduce you to the Basics of testing, Client Server architecture, Different OS, OLAP, Database and Data warehouse concepts, FTP, Firewalls, different kinds of applications (like intranet, internet, thick and thin clients, Cloud and mobile based). Module 1: Software Development Process Software Development Life Cycle (SDLC) Stages of Software Development Life Cycle Agile Waterfall Module 2: Introduction to Manual Testing Introduction to Quality Assurance Role of a QA Professional Introduction to a Test Plan How to write Test Cases How to create Trouble Report Testing Types: o Positive Testing o Negative Testing o Regression Testing o Load Testing o Stress Testing Exercise & Assignments 3
5 Module 3: Manual Testing Continued Using Excel to write Test Cases Write & Execute Testing What are Issues and Bugs Introduction to the Defect Life Cycle Priorities and Severities Bug Reporting Exercise & Assignments Module 4: HP Quality Center HP Quality Center Overview Requirements Module o Creating different types of Requirements o Creating traceability between requirements and Tests o Importing Requirements o Requirements Graphs and Reports Test Plan Module o How to create Manual Test Cases o Creating Parameters o Versioning and Base lining o Importing Test cases o Test case graphs and reports Test Lab Module o How to create Test Sets o Linking Test cases to Test Sets o Executing Test Cases o Test Dependencies and Conditions o What are Test Runs and Test Instances o Creating Defects during Execution o Understand about verification points Defects Module o How to create a defect o Types of Defects o Entire Defect Life Cycle o Defect Management o Defect Graphs and Reports Dashboard Module Reports with Document Generator. Module 5: Test Reporting Tools What is Test Reporting? Most popular Test Reporting Tools Jira - Test Reporting Tool for Agile Software Development and Testing Agile Processes and impact on QA Testing 4
6 Exercise & Assignments Bugzilla - Test Reporting Tool for Agile Software Development and Testing Backlog Tracking with Bugzilla Issues Management with Bugzilla Bug Reporting and Tracking with Bugzilla Introduction to Test Planning in Bugzilla How to write Test Cases in Bugzilla How to execute Test Cases with Bugzilla How to assign Test Cases to Requirements with Bugzilla How to assign Test Cases to Defects with Bugzilla Exercise & Assignments Overview of Mercury Quality Center Module 6: HP Quick Test Professional Introduction to QTP Compare with Available Open Source Tools How to record a script in QTP How to replay script in QTP What are checkpoints Checkpoints Types Using Standard Checkpoint Using Database Checkpoint Using Bitmap Checkpoint Using Text Checkpoint Using Output Value Using Keyword view Using Expert View Using Global sheet Exercise and Assignments Advanced Topics Class="blueheading">Module 8: Introduction to Parameterization How to perform Parameterization How do fetch data Using Object Repository Using Object Spy How to use Object Spy Using Action Using Re-usable Action Using GetROProperty Best practices in recording QTP scripts How to understand VBScript code generated by QTP What are Standard Recording, Analog Recording and Low-level Recording 5
7 Using Recovery Scenario Manager Exercise and Assignments Module 8: Selenium IDE and Webdriver Understand all about the Selenium fundamentals o Overview o Presentation o Export Features o Installation Test application with Selenium IDE o Actions o Accessors o Assertions WebDriver o Overview o How to create test with WebDriver Module 9: HP Load Runner Using Load Runner Compare with Other Open Source Tools Using Virtual User Generator How to record a script in Vugen Using Parameterization How to perform Parameterization Introduction to Load Runner Controller How to design a scenario What are monitors How to configure a monitor Using Load Generator How to configure Load Generators Using Ramp-up Using Ramp-down Executing a Scenario Exercise and Assignments Module 10: HP Load Runner Advanced Topics Introduction to Correlation How to perform Auto Correlation How to perform Manual Correlation Using dynamic value Using Load Runner Analysis How to create a Professional Report in Load Runner Analysis Using Diagnostics Using Performance Center 6
8 Exercise and Assignments Module 11: Database Verification and Validation Introduction to Database MySQL Database Comparison with Popular Databases Oracle, MS SQL Server, IBM DB2 Structured Query Language (SQL) Data Definition Language (DDL) Data Manipulation Language (DML) Introduction to PL/SQL Introduction to Tables, Rows, Columns What are a Foreign Key, Primary Key and Unique Key What are DDL and DML (DML) Select, Update, Delete and Insert Into statements (DDL) Create, Alter, Drop statements Exercise and Assignments Certification Guidance ISTQB CSTE Interview Preparation Mock Interviews Interview Preparation Tips Sample Interview Questions How to clear an Interview CASE STUDY # 1 Healthcare System Healthcare System Application: As the product manager for inner expressions you are asked to provide one of your largest clients with additional features in the EMR (electronic medical records management) system. The client has requested an integrated referral management system that tracks patients from primary care into the specialist departments. Appointments are created by either the primary care physicians themselves or other clinical staff like nurse practitioners or clinical assistants. Each appointment must go through the appropriate checks including checking if the patient has an active insurance with the client, whether the insurance program covers the condition of the patient, patient s preference for location and timings and availability of the specialist doctor. 7
9 Some appointments may have to be reviewed by the specialists themselves before they can be approved, the administrator of the facility (hospital) must have the ability to choose by appointment type to either make it directly bookable by the primary care staff or as a type that requires review by the specialist. The system should also allow the primary care staff and specialists departments to exchange notes and comments about a particular appointment. If the specialist department requests tests or reports as mandatory for the appointment, the system must ensure that the patient has these available on the date of the appointment. The system shall also allow users to track the status of patients appointments & must store the entire clinical history of each patient. This will be used by the hospital for two main purposes; the specialist and the primary care providers will have access to the patients complete medical history before the patient walks in for the appointment and hence allowing for better patient care, the hospital also stores this data in a general data warehouse (without protected health information) to do analytics on it and come up with local disease management programs for the area. This is aligned with the hospitals mission of providing top quality preventive medical care. The hospital sets about 300 appointments per day and must support about 50 users at the same time. The existing EMR system is based on java and an oracle database system. Tasks Some Basic and Advanced level tasks will be provided by your trainer which will include what you studied and practiced using the Assignments for QA (Manual and Automation) based on this Case Study which will help you understand the real-time project scenarios. CASE STUDY # 2 Asset Management System Asset Management Application: The asset management system keeps track of a number of assets that can be borrowed, their ownership, their availability, their current location, the current borrower and the asset history. Assets include books, software, computers, and peripherals. Assets are entered in the database when acquired, deleted from the database when disposed. The availability is updated whenever it is borrowed or returned. When a borrower fails to return an asset on time, the asset management system sends a reminder to the borrower and informs the asset owner. The administrator enters new assets in the database, deletes obsolete ones, and updates any information related to assets. The borrower search for assets in the database to determine their availability and borrows and returns assets. The asset owner loans assets to borrowers. Each system has exactly one administrator, one or more asset owners, and one or more borrowers. When referring to any of the above actor, we use the term "user". All users are known to the 8
10 Tasks system by their name and their address. The system may keep track of other attributes such as the owner's telephone number, title, address, and position in the organization. The system should support at least 200 borrowers and 2000 assets. The system should be extensible to other types of assets. The system should checkpoint the state of the database every day such that it can be recovered in case of data loss. Owners and the administrator are authenticated using a user/password combination. Actors interact with the system via a web browser capable of rendering HTML and HTTP without support for JavaScript and Java. Some Basic and Advanced level tasks will be provided by your trainer which will include what you studied and practiced using the Assignments for QA (Manual and Automation) based on this Case Study which will help you understand the real-time project scenarios. Other Case Studies Social networking, cruise management system, collegiate sporting system Copyright Amron IT Solutions & Resource Management All Rights Reserved. No part of this document or website may be reproduced without Amron IT Solutions & Resource Management s express consent. 9
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