VMware Application Proxy v Guide. vrealize Operations Manager 6.7

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1 VMware Application Proxy v Guide vrealize Operations Manager 6.7

2 You can find the most up-to-date technical documentation on the VMware website at: If you have comments about this documentation, submit your feedback to VMware, Inc Hillview Ave. Palo Alto, CA Copyright 2018 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 2

3 Contents The VMware Application Proxy Guide 4 1 Introduction 5 Introduction to VMware Application Proxy 5 2 Deploy VMware Application Proxy 6 Supported Platforms 6 Sizing Reference Data 7 Deploy VMware Application Proxy 7 Supported Versions of vsphere 9 Supported Application Services 10 Configuring HTTP/HTTPS Proxy Server in VMware Application Proxy 17 3 Upgrade 19 Upgrade an Existing Installation 19 4 Post Installation 20 Configure Network Time Protocol Settings 20 5 Troubleshooting your Deployment 22 Troubleshoot Incorrect Plugin Activation Status 22 Troubleshoot Incorrect Collection Status and Data Receiving Issue 23 Troubleshoot Agent Installation and Metric Collection Issues 23 Agent Status Messages 24 Troubleshoot Wavefront Dashboard Metrics Display 25 Download Support Bundles 25 6 Security Reference 26 VMware Application Proxy Security Information 26 VMware, Inc. 3

4 The VMware Application Proxy Guide The VMware Application Proxy Guide describes the steps to deploy VMware Application Proxy from VMware vsphere. Intended Audience The information in this guide is intended for VMware vsphere administrators and vrealize Operations Manager administrators and operations engineers. VMware Technical Publications Glossary VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to VMware, Inc. 4

5 Introduction 1 Introduction to VMware Application Proxy VMware Application Proxy enables virtual infrastructure administrators and application administrators to discover applications running in provisioned Guest operating systems at a scale and to collect run-time metrics of the operating system and application for monitoring and troubleshooting respective entities. The monitoring and troubleshooting workflows are enabled from vrealize Operations Manager which include the configuration of Wavefront account as well as life cycle management of the agents on the Virtual Machines. VMware Application Proxy is delivered as a standalone Photon OS OVA file. You must deploy the OVA file using a vsphere client. The OVA is available for download from vrealize Operations Manager after you log in. VMware, Inc. 5

6 Deploy 2 VMware Application Proxy This chapter includes the following topics: Supported Platforms Sizing Reference Data Deploy VMware Application Proxy Supported Versions of vsphere Supported Application Services Configuring HTTP/HTTPS Proxy Server in VMware Application Proxy Supported Platforms VMware Application Proxy supports monitoring for the following platforms and app combinations with API support. Platforms supported by VMware Application Proxy Platform Version Architecture Application RedHat 7.x 64-bit OS Metrics and all supported applications for VMware Application Proxy CentOS 7.x 64-bit OS Metrics and all supported applications for VMware Application Proxy Windows 2008 R R2 64-bit OS Metrics and all supported applications for VMware Application Proxy 2016 OEL 7.x 64-bit OS Metrics and all supported applications for VMware Application Proxy VMware, Inc. 6

7 Sizing Reference Data The sizing reference data helps you select a deployment configuration during the deployment of the OVA file. The sizing reference data is based on testing for small and medium node sizes. Node Size Small Medium vcpu 4 8 Memory (GB) 8 16 Disk Space (GB) Swap (GB) 8 8 No of VMs Deploy VMware Application Proxy Use a vsphere client to deploy VMware Application Proxy. You can deploy the VMware Application Proxy OVA template from a URL or from a file. Prerequisites You must have the URL to the VMware Application Proxy OVA template before you proceed. Alternately, you can download the VMware Application Proxy OVA file after you log in to vrealize Operations Manager. Navigate to the Application Monitoring with VMware Wavefront page from the Quick Start page and click the download link in step 2. For critical time sourcing, use the Network Time Protocol (NTP). You must ensure time synchronization between the endpoint VMs, vcenter Server, ESX Hosts and vrealize Operations Manager. Procedure 1 Right-click any inventory object that is a valid parent object of a virtual machine, such as a data center, folder, cluster, resource pool, or host, and select Deploy OVF Template. The Deploy OVF Template wizard opens. 2 Select Deploy OVF Template. The Deploy OVF Template wizard opens. 3 On the Deploy OVF template page do one of the following and click Next: u u If you have a URL to the OVA template which is located on the Internet, type the URL in the URL field. Supported URL sources are HTTP and HTTPS If you have downloaded the VMware Application Proxy OVA file, click Local file and browse to the location of the file and select it. VMware, Inc. 7

8 4 On the Select a name and folder page, enter a unique name for the virtual machine or vapp, select a deployment location, and click Next. The default name for the virtual machine is the same as the name of the selected OVF or OVA template. If you change the default name, choose a name that is unique within each vcenter Server virtual machine folder. The default deployment location for the virtual machine is the inventory object where you started the wizard. 5 On the Select a resource page, select a resource where to run the deployed VM template, and click Next. 6 On the Review details page, verify the OVF or OVA template details and click Next. Option Product Version Vendor Publisher Download size Size on disk Description VMware Application Proxy. Version number of the VMware Application Proxy. VMWare. Publisher of the OVF or OVA template, if a certificate included in the OVF or OVA template file specifies a publisher. Size of the OVF or OVA file. Size on disk after you deploy the OVF or OVA template. 7 On the Accept license agreements page, click Accept and then Next. 8 In the Select configuration page, select the size of the deployment. 9 On the Select storage page, define where and how to store the files for the deployed OVF or OVA template. a Select a VM Storage Policy. This option is available only if storage policies are enabled on the destination resource. b c (Optional) Enable the Show datastores from Storage DRS clusters check box to choose individual datastores from Storage DRS clusters for the initial placement of the virtual machine. Select a datastore to store the deployed OVF or OVA template. The configuration file and virtual disk files are stored on the datastore. Select a datastore large enough to accommodate the virtual machine or vapp and all associated virtual disk files. 10 On the Select networks page, select a source network and map it to a destination network. Click Next. The source network must have a static FQDN name or static DNS. The Source Network column lists all networks that are defined in the OVF or OVA template. VMware, Inc. 8

9 11 In the Customize template page, provide inputs to configure the VMware Application Proxy deployment. Configuration API Admin User's Password Networking Properties Description Enter a password for the VMware Application Proxy API admin. The username is admin@ucp.local. This password should be used when configuring this Application Proxy in vrealize Operations Manager. Verify the networking properties. 12 On the Ready to complete page, review the page and click Finish. 13 After the OVA deployment is complete, you can log in to the virtual appliance from vcenter Server. Right click the virtual appliance that you installed. Click Open Console. Use the following credentials to log in: Log In Details Username Password Value root vmware 14 Change the root user password. 15 Start the sshd service to access the virtual machine through ssh. What to do next Perform the post-installation tasks. Log in to vrealize Operations Manager and configure the agents to connect to Wavefront.. Supported Versions of vsphere VMware Application Proxy supports vsphere versions 6.5 and above. The VMs where you install the agents must be deployed in any of these versions of vsphere. Supported vsphere Versions vsphere 6.5 vsphere 6.5U1 vsphere 6.5U2 vsphere 6.7 VMware tools from version till is supported. VMware, Inc. 9

10 Supported Application Services VMware Application Proxy supports 18 application services in Wavefront. You must configure the mandatory properties when you activate an application service in vrealize Operations Manager. After you configure the properties, VMware Application Proxy starts collecting data. Apache HTTPD Status Page URL Yes User name No User name for Apache HTTPD service. Example:root Password No Password SSL CA No Path to the SSL CA file on the Endpoint SSL Certificate No Path to the SSL Certificate file on the Endpoint SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Apache Solr Server URL Yes Consul None Elastic Search Server URL Yes SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. VMware, Inc. 10

11 JBoss Base URL Yes Installed Path Yes The path on the Endpoint where JBoss is installed. SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. MongoDB Port Yes The port where MongoDB is running. Example:27017 Hostname No Optional hostname for the MongoDB Service. Username No User name for MongoDB. Example: Root Password No Password SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. MS SQL Port Yes The port where MongoDB is running. Example:27017 Hostname No Optional hostname for the MongoDB Service. Username No User name for MongoDB. Example: Root Password No Password SSL CA No Path to the SSL CA file on the Endpoint. VMware, Inc. 11

12 SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. MS Exchange None MS IIS None MySQL Port Yes The port where MySQL is running. Example:3306 User name Yes User name for MySQL service. Example: Root password Yes Password SSL CA No Path to the SSL CA file on the Endpoint SSL Certificate No Path to the SSL Certificate file on the Endpoint SSL Key No Path to the SSL Key file on the Endpoint. Hostname No Optional hostname for the MySQL Service Databases No Comma separated list of databases to monitor. Each of the database names to be monitored must be enclosed in single quotes and the databases themselves should be comma separated. For example 'database1','database2','database3' TLS Connection No Allowed values are true, false, skip-verify Nginx Status Page URL Yes SSL CA No Path to the SSL CA file on the Endpoint. VMware, Inc. 12

13 SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Pivotal Server Base URL Yes Installed Path Yes The path on the Endpoint where Pivotal server is installed. SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Postgres Port Yes The port where PostgreSQL is running. Example:5432 User name Yes User name for PostgreSQL service. Example: Root Password Yes Password SSL Connection No Allowed values are disable, verify-ca, verify-full. SSL CA No Path to the SSL CA file on the Endpoint SSL Certificate No Path to the SSL Certificate file on the Endpoint SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: true/false. Hostname No Optional hostname for the PostgreSQL Service. Default Database No The database for initiating connection with the server VMware, Inc. 13

14 Databases No Comma separated list of databases to monitor. Each of the database names to be monitored must be enclosed in single quotes and the databases themselves should be comma separated for example 'database1','database2','database3' Ignored Databases No Comma separated list of databases that need not be monitored. Each of the database names to be excluded from monitoring need to be enclosed in single quotes and the databases themselves should be comma separated for example 'database1','database2','database3' Riak Server URL Yes RabbitMQ Management Plugin URL Yes User name No User name for RabbitMQ. Example: Guest Password No Password SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Nodes No Each of the RabbitMQ data collection nodes should be in single quotes and the nodes themselves should be comma separated. The list of nodes needs to be enclosed in square brackets. For example VMware, Inc. 14

15 Tomcat Base URL Yes Installed Path Yes The path on the Endpoint where Tomcat is installed. SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Varnish Varnishstat Binary Path Yes /usr/bin/varnishstat Weblogic Base URL Yes Installed Path Yes The path on the Endpoint where WebLogic is installed. User name Yes User name for WebLogic. Example: admin Password Yes Password SSL CA No Path to the SSL CA file on the Endpoint. SSL Certificate No Path to the SSL Certificate file on the Endpoint. SSL Key No Path to the SSL Key file on the Endpoint. Skip SSL Verification No Use SSL but skip chain & host verification. Expected: True/False. Pre-Requirements for Application Services For telegraf agent to collect metrics for some of the application services, you must make modifications in the endpoint VMs. After you make these modifications, the agent will start collecting metrics. You must SSH to the virtual machine where you have deployed the agent and modify the configuration files. VMware, Inc. 15

16 Postgres In the configuration file available in the /var/lib/pgsql/data/pg_hba.conf, change the value of local all postgres peer to local all postgres md5 and restart the service with the following command: sudo service postgresql restart Apache HTTPD Modify the conf file available in /etc/httpd/conf.modules.d/status.conf and enable the mod status for the HTTPD plugin for the agent to collect metrics. <IfModule mod_status.c> <Location /server-status> SetHandler server-status </Location> ExtendedStatus On </IfModule> If the conf file is not available, you must create one. Restart the HTTPD service after modifying the conf file with the following command: systemctl restart httpd Nginx Add the following lines to the conf file available in /etc/nginx/nginx.conf: http { server { location /status { stub_status on; access_log off; allow all; } } } Restart the Nginx service with the following command: systemctl restart nginx VMware, Inc. 16

17 Configuring HTTP/HTTPS Proxy Server in VMware Application Proxy VMware Application Proxy requires a working Internet connection to connect to Wavefront to send OS and application metrics. If a direct Internet connection is not available, a working HTTP/HTTPS proxy must be available through which VMware Application Proxy can connect to the Internet. VMware Application Proxy uses pure HTTPS connections to connect to Wavefront. As a result, the HTTP/HTTPS proxy must be configured to support HTTPS connections. HTTPS ensures that the connection between VMware Application Proxy and the Wavefront server is fully encrypted and prevents man-in-the middle attacks. There are two ways in which the HTTP/HTTPS proxy servers handle HTTPS connections. Pass-thru Mode. In this mode, the HTTP/HTTPS proxy server forwards the HTTPS requests directly to the web server and does not attempt to inspect the content transferred between the client and the server. The SSL connection is established directly between the client and the server. Intercept Mode. In this mode, the HTTP/HTTPS proxy server acts as a man-in-the middle and establishes two different SSL connections. One connection between the client and the HTTP/HTTPS proxy and the other between the HTTP/HTTPS proxy and the web server. So, the client does not have a direct SSL connection to the web server and the client identifies this as a man-in-the middle attack and terminates the connection. In this mode, the CA certificate must be added to the trusted certification authorities of the client so that it accepts the SSL connection with the HTTP/HTTPS proxy server. Procedure 1 Add the HTTP/HTTPS proxy details in /ucp/config/config.properties and in /ucp/wavefrontproxy/config/wavefront.conf. a b c d proxyhost. The IP or FQDN of the HTTP/HTTPS proxy server. proxyport. The port of the HTTP/HTTPS proxy server. proxyuser. The user name. If the HTTP/HTTPS proxy server needs authentication, you can provide the user name. proxypassword. The password. If the HTTP/HTTPS Proxy server needs authentication, you can provide the password. Note For authentication, if the proxy server requires a user name and password, do not use Basic Authentication as the authentication method. Basic Authentication is not supported because the password is transmitted in clear text over the network and is not secure. VMware, Inc. 17

18 2 Add the HTTP/HTTPS proxy server's CA certificate to the VMWare application proxy's trust store. a b c Export the CA certificate from the HTTP/HTTPS proxy server. You can refer to the HTTP/HTTPS Proxy server's documentation for information about how to export the CA certificate. Copy the exported CA certificate to the VMware Application Proxy. To import the CA certificate into the trust store of VMware Application Proxy, run the following command: keytool -import -alias charles -keystore /usr/java/jrevm^cre/lib/security/cacerts file PATH_TO_CERT Enter the password when prompted. The password is changeit. 3 Restart the VMware Application Proxy API server and the Wavefront proxy components. a b docker restart ucp-apis. docker restart wavefront-proxy. The Wavefront proxy components do not run if you have not configured Wavefront details in vrealize Operations Manager. In such a scenario, you do not have to restart the Wavefront proxy components. VMware, Inc. 18

19 Upgrade 3 Upgrade an Existing Installation You must upgrade an existing installation of VMware Application Proxy to ensure enhanced compatibility with vrealize Operations Manager and Wavefront. You must log in to your existing VMware Application Proxy VAMI portal to perform the upgrade. Prerequisites You must have VMware Application Proxy 1.0 installed. You must have the root credentials to log in to the VAMI portal before you perform the upgrade: Procedure 1 Log in to VAMI using the root credentials. The URL to log in to VAMI is: 2 Click the Update tab. 3 Click the Status tab, click Check Updates under Actions. 4 Click Install Updates. 5 After the updates have installed, click Reboot in the System tab. VMware Application Proxy is successfully installed. You can check the version number in Update tab under Status in VAMI. What to do next Re-install the agents that you have previously installed. For details, see Install an Agent in the vrealize Operations Manager documentation. Start the sshd service to access the virtual machine through ssh. Perform the post-installation tasks. VMware, Inc. 19

20 Post Installation 4 Configure Network Time Protocol Settings You must set up accurate timekeeping as part of the VMware Application Proxy deployment. If the time settings between VMware Application Proxy and vrealize Operations Manager are not synchronized, you will face agent installation and metric collection issues. Ensure time synchronization between the endpoint VMs, vcenter Server, ESX Hosts and vrealize Operations Manager using the Network Time Protocol (NTP). Procedure 1 Log in to the VMware Application Proxy VM and modify the ntp.conf file available in /etc/ntp.conf by adding following in the following format: server time.vmware.com Note Replace time.vmware.com with a suitable time server setting. You can use the FQDN or IP of the time server. 2 Enter the following command to start the NTP daemon: systemctl start ntpd 3 Enter the following command to enable the NTP daemon: systemctl enable ntpd 4 Run the following command to verify if NTP is configured correctly: ntpstat VMware, Inc. 20

21 If NTP is synchronized correctly, you will see a message similar to the following: synchronised to NTP server ( ) at stratum 3 time correct to within 50 ms polling server every 64 s VMware, Inc. 21

22 Troubleshooting your 5 Deployment This chapter includes the following topics: Troubleshoot Incorrect Plugin Activation Status Troubleshoot Incorrect Collection Status and Data Receiving Issue Troubleshoot Agent Installation and Metric Collection Issues Agent Status Messages Troubleshoot Wavefront Dashboard Metrics Display Download Support Bundles Troubleshoot Incorrect Plugin Activation Status The plugin activation status shows green even when the plugin activation has failed in the endpoint VMs Problem After you have installed an agent in a VM, you can view the status of agent installation from the Agent Status column in the Agent Management tab. Sometimes even if the status of the agent is green, the agent does not collect metrics. Cause The agent status does not display the metric collection status correctly. Solution 1 Check the log files to see if the agent activation is successful. The log file is in the following location: /data1/ucpapis/ucpapi.log 2 If the agent activation is successful, but the agent is not collecting metrics, deactivate the agent and activate it again. 3 Check the logs once again. The agent should start collecting metrics. VMware, Inc. 22

23 Troubleshoot Incorrect Collection Status and Data Receiving Issue The collection state and the collection status of the VMware Application Proxy Adapter instance shows Collecting and Data Receiving even if the Objects are not receiving data from the adapter instance. Problem The status of the VMware Application Proxy adapter in vrealize Operations Manager displays the message, Objects are not receiving data from adapter instance. But the collection state and the collection status of the VMware Application Proxy Adapter instance shows Collecting and Data Receiving. To check the status of the VMware Application Proxy adapter, go to Environment > Inventory in the Environment Overview page. Filter on VAP and click the adapter name. View the messages in the Alerts tab of the object summary page. Cause This issue occurs when the ucp-dataplane-emqttserver container in the of VMware Application Proxy VM stops running. Solution 1 Log in to the VM using a SSH client such as Putty. 2 Run the following command to check if the ucp-dataplane-emqttserver container is running docker ps -a grep ucp-dataplane-emqttserver 3 Look for the status of the container in the output that the command displays. The status will be in the following format: Exited some X hours/minutes/seconds ago 4 Run the following command to restart the ucp-dataplane-emqttserver container: docker start ucp-dataplane-emqttserver 5 Repeat step 2 to check if the ucp-dataplane-emqttserver container is running. Troubleshoot Agent Installation and Metric Collection Issues If the time settings between VMware Application Proxy and vrealize Operations Manager are not synchronized, you will face agent installation and metric collection issues. Eventually, you may not see any metrics in the Wavefront dashboards. VMware, Inc. 23

24 Problem You may notice the following issues in vrealize Operations Manager and Wavefront: You cannot add VMware Application Proxy to vrealize Operations Manager You cannot install an agent in the Windows and Linux target VMs You cannot see the monitored metrics in Wavefront Cause Time synchronization is a prerequisite of the TLS/SSO communication between client and server. If the vrealize Operations Manager and VMware Application Proxy are not time synchronized, the test connection fails while configuring VMware Application Proxy in the Application Monitoring with VMware Wavefront page in vrealize Operations Manager. If the Windows and Linux target VMs are not time synchronized with vrealize Operations Manager, communication between VMware Application Proxy and agents will break after installing the agents. Hence monitored metrics will not be not sent to Wavefront. Solution 1 Check the vrealize Operations Manager support bundle in the following path: COLLECTOR/adapters/APPOSUCPAdapter/ for errors. 2 Check the VMware Application Proxy support bundle, ucpapi.log, for errors. 3 Ensure time synchronization between VMware Application Proxy, vrealize Operations Manager and the Windows and Linux target VMs. Agent Status Messages After you have configured the VMware Application Proxy and mapped it to a vcenter Server, you can manage the agents on the VMs from the Agent Management tab in the Application Monitoring with VMware Wavefront page in vrealize Operations Manager. You can view the last operation status of the agents from the Last Operation Status Column in the data grid Last Operation Status Column Message in the UI No Operation Install in Progress Install Failed Uninstall in Progress Uninstall Failed Start in Progress Start Failed Message Details No operation was performed on this VM Agent install is in progress on the VM Agent install has failed on the VM Agent uninstall is in progress on the VM Agent uninstall has failed on the VM Agent start is in progress Agent start has failed VMware, Inc. 24

25 Message in the UI Stop in Progress Stop Failed Uninstall Success Install Success Start Success Stop Success Message Details Agent stop is in progress Agent stop has failed Agent uninstall was a success Agent install was a success Agent start was a success Agent stop was a success Troubleshoot Wavefront Dashboard Metrics Display You cannot view metrics for any of the application plugins in Wavefront. Problem Metrics do not flow into the Wavefront dashboard for any application plugin. Stop and restart the agent to resolve this issue. Solution 1 Log in to vrealize Operations Manager. 2 To stop the agent, go to Home, and then from the left pane select Application Monitoring (Wavefront). From the right pane, select the Agent Management tab. 3 Select the VM in which the agent that you need to stop is deployed. 4 From the Manage Agent drop down menu, select Stop. Click OK in the confirmation dialog box. 5 View the status of the agent in the Agent Status and Last Operation Status columns. 6 After you have successfully stopped the agent, you must restart it. From the Manage Agent drop down menu, select Start. Click OK in the confirmation dialog box. Download Support Bundles Download the support bundles from the virtual machines where you deployed VMware Application Proxy. Support bundles are required to troubleshoot any problem related to VMware Application Proxy. Procedure 1 Access the VAMI page by entering Application Proxy hostname>: Login with root credentials. 3 Click the Support Bundle tab. Click the Generate Logs for VA button. VMware Application Proxy creates the support bundles which you can download. VMware, Inc. 25

26 Security Reference 6 VMware Application Proxy Security Information The operation of VMware Application Proxy depends on certain services, ports, and external interfaces. Ensure that you secure them. VMware Application Proxy virtual appliance uses Photon OS by VMware v1.0 as the the guest operating system. VMware Application Proxy Services You must secure the following components of VMware Application Proxy: Component WavefrontProxy Forwarder Data Plane (Emqtt) Ucpapi Control-plane Nginx Virtual Appliance (Deployed as an OVF) Endpoint Description Proxy service to communicate with Wavefront. Forwards the intended data from VMware Application Proxy to Wavefront. The data plane used to exchange metrics and VMware Application Proxy specific infra messages. Runs the REST micro-services on top of the Xenon platform. Runs saltstack and is used to control actions like triggering the bootstrap on endpoints. Runs the nginx service that is used to download options and support bundles. This is the OVF that is deployed as a virtual appliance. It comprises six containers running the WavefrontProxy, Forwarder, Data Plane (Emqtt), Ucpapi, Control-plane and Nginx components. The operating system is Photon 1.0. Refers to one of the client machines that connects to VMware Application Proxy to data to Wavefront. The client machines can run the operating systems supported by VMware Application Proxy. Communication Ports VMware Application Proxy uses several communication ports: VMware, Inc. 26

27 Component WavefrontProxy Forwarder Data Plane (Emqtt) Ucpapi Control-plane Nginx Virtual Appliance (Deployed as an OVF) Endpoint Port All ports are blocked All ports are blocked 8883 (TCP/SSL) 9000 (HTTPS) 4505 (TCP/SSL), 4506 (TCP/SSL) 8999 (HTTPS) NA NA Third Party Services Enable the following third party services for the VMware Application Proxy components: Component Service Location of Configuration Files Configuration files used by the VMware Application Proxy services are available in the following locations: Component WavefrontProxy Forwarder Data Plane (Emqtt) Ucpapi Control-plane Virtual Appliance (Deployed as an OVF) Docker Cron Vami Nginx, Forwarder, Data Plane (Emqtt), Salt-master, Nginx (core component services) SSH (to login to the virtual appliance) Endpoint Ensure time-correction (Endpoints and VMware Application Proxy virtual appliance are in timesync) Virtual Machines managed under vcenter rpc Path /ucp/wavefrontproxyproxy/config/wavefrontproxy.conf /ucp/config/confi g.properties /ucp/forwarder/config/config.properties /ucp/confi g/config.properties /etc/data Plane (Emqtt)d/emq.conf /ucp/config/config.properties /var/srv/salt/telegraf-conf/telegraf.data Plane (Emqtt).windows.conf /var/srv/salt/telegrafconf/telegraf.data Plane (Emqtt).conf / var/srv/salt/collectd-conf/collectd.conf VMware, Inc. 27

28 Component Nginx Virtual Appliance (Deployed as an OVF) Endpoint Path /etc/nginx/nginx.conf /ucp/config/config-secrets.properties (Applicable to Virtual Appliances) NA Default Passwords The VMware Application Proxy virtual appliance uses root user account as the service user. No other user is created. The default root password is vmware. The root password must be changed at first login to the VMware Application Proxy console. SSH is disabled until the default root password is changed. The root password must meet the following requirements: Must be at least 8 characters long Must contain at least one uppercase letter, one lowercase letter, one digit, and one special character Must not repeat the same character four times VMware Application Proxy Configuration Files Some configuration files contain settings that affect the security of VMware Application Proxy. Component WavefrontProxy Forwarder Data Plane (Emqtt) Ucpapi Control-plane Nginx Virtual Appliance (Deployed as an OVF) Endpoint Path /data1/wavefrontproxy-proxy/wavefrontproxy.log /data1/ucp-forwarder/forwarder.log /data1/ucp-data Plane (Emqtt)- logs/error.log /data1/ucp-data Plane (Emqtt)- logs/crash.log /data1/ucpapis/ucpapi.log /data1/ucp-salt/master /data1/ucp-salt/api /data1/ucp-nginx/access.log /ucp/support-bundle/logs /tmp/vmware-root/vmware- UCP_Bootstrap_Scriptsvmware102/uaf_bootstrap.log VMware Application Proxy User Accounts The following components do not have any user account created at the time of installation: WavefrontProxy Forwarder Data Plane (Emqtt) VMware, Inc. 28

29 Ucpapi Control-plane Nginx The following accounts are created when you install VMware Application Proxy: Component User Account Created At Install Privileges Assigned Virtual Appliance (Deployed as an OVF) The default root password is vmware. The root password must be changed at first login to the VMware Application Proxy console The root user has superuser privileges Endpoint NA On Windows: LAU (UAC) should be disabled On Linux: Non-admin users can use password-less sudo Security Updates and Patches For the following components, use vami-upgrade for patching and upgrading: WavefrontProxy Forwarder Data Plane (Emqtt) Ucpapi Control-plane Nginx Virtual Appliance (Deployed as an OVF) For the endpoints, use the rpm install method for patching and upgrading. Third-Party Components VMware Application Proxy use the following third-party components: Component Third-Party Components Virtual Appliance (Deployed as an OVF) Openssl Python JRE 1.8 Endpoint Python Salt-minion Telegraf vcenter services VMware, Inc. 29

30 Public Key, Certificate, and Keystore The public key, the certificate, and the keystore of VMware Application Proxy are located in the virtual appliance. Component Location Forwarder /ucp/ssl/ucp-forwarder/ca.cert.pem /ucp/ssl/ucp-forwarder/ucp-forwarder.cert.pem /ucp/ssl/ucp-forwarder/ucp-forwarder.key Data Plane (Emqtt) Ucpapi Certificates and keys are stored in pem files. /ucp/ssl/emqtt/ca.cert.pem /ucp/ssl/emqtt/emqtt.cert.pem /ucp/ssl/emqtt/emqtt.key.pem The following certificates and keys are stored in keydb: /ucp/ssl/ucpapi/ ca.cert.pem /ucp/ssl/ucpapi/ ucpapi.cert.pem /ucp/ssl/ucpapi/ucpapi.key Nginx /ucp/ssl/nginx/ca.cert.pem /ucp/ssl/nginx/nginx.cert.pem /ucp/ssl/nginx/nginx.key Endpoint /opt/vmware/ucp/certkeys/ca.pem /opt/vmware/ucp/certkeys/cert.pem /opt/vmware/ucp/certkeys/key.pem /etc/salt/pki/minion/minion.pem Open Source Licenses The open source license files are located on the VMware Application Proxy virtual appliance. Details of the open source components and licenses are available in /ucp/open_source_licenses.txt file. VMware, Inc. 30

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