Partner Information. Integration Overview Authentication Methods Supported

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1 Partner Information Partner Name Product Name Integration Overview Authentication Methods Supported Client Integration F5 Networks FirePass VPN User Name - Security Code User Name - Password - Security Code Validation & ID Protection (VIP) Enterprise Gateway Intelligent Authentication (IA) This document describes how to integrate the FirePass VPN device with VIP Enterprise Gateway to allow the following security code authentication methods: Scheme 1: User Name - Security Code (page 1). In this scheme, the first factor is validated by VIP Enterprise Gateway, and the second factor is validated by your Active Directory (AD). Scheme 2: User Name - Password - Security Code (page 3). In this scheme, both the first and second factors are validated by VIP Enterprise Gateway. Remote Access Integration Architecture Scheme 1: User Name - Security Code The following diagram illustrates how the User Name - Security Code authentication scheme is configured for the FirePass VPN device and VIP Enterprise Gateway. In this scheme, the first factor is validated by VIP Enterprise Gateway, and the second factor is validated by your Active Directory. VIP Integration Guide for FirePass VPN Page 1 of 39

2 Figure 1 Authentication process for scheme 1 1. The user enters his or her user name, password, and a security code. 2. The FirePass VPN device sends the user name and security code to the Validation Service for authentication. This is the first part of the two-factor authentication process. 3. The Validation Service authenticates the user name and security code with the VIP Authentication Service. 4. The user name and password is verified against your Active Directory by the FirePass VPN as the second part of the two-factor authentication process. VIP Integration Guide for FirePass VPN Page 2 of 39

3 5. If the user name and password are authenticated, the Active Directory will return group permission details to the FirePass VPN device along with the authentication response. 6. Based on this response, the user is allowed access to VPN service(s). Scheme 2: User Name - Password - Security Code The following diagram illustrates how the User Name - Password - Security Code authentication scheme is configured for the FirePass VPN device and VIP Enterprise Gateway. In this scheme, both the first and second factors are validated by VIP Enterprise Gateway. Figure 2 Authentication process for scheme 2 VIP Integration Guide for FirePass VPN Page 3 of 39

4 1. The user enters his or her user name, password, and a security code. 2. The user name, password, and security code are sent to the Validation Service by the FirePass VPN device. 3. The user name and password are authenticated by the Validation Service against your user store (AD/LDAP). This is the first part of the two-factor authentication process. If the user name and password is authenticated, the authentication response will include group permission details. 4. The Validation Service authenticates the user name and security code against the VIP Authentication Service. This is the second part of the two-factor authentication process. 5. If the user name and security code are successfully authenticated, the Validation Service returns an Access-Accept Authentication response including group permission details to FirePass VPN device. 6. Based on this response, the user is allowed access to VPN service(s). Integration Summary The following procedures describe how to configure the FirePass VPN device for two-factor authentication through VIP Enterprise Gateway. Refer to the documents listed and the remainder of this document for more details. Step 1. Install and configure VIP Enterprise Gateway Step 2. Configure the FirePass VPN device Complete the following procedures to configure the device: 1. Customize the URI 2. Enable Additional Domain Password for URI (User Name - Security Code Mode only) 3. Create and Configure Resource Group for Network Access 4. Create and Configure Master Groups and Authentication 5. Configure Dynamic Group Mapping Refer to Configure the FirePass VPN Device for procedures. Step 3. Configure and Test an End-user Configure and Test an End-user using FirePass customized URI (Web-access). Refer to Configure and Test an End-user for procedures. Install and Configure VIP Enterprise Gateway You must do the following: Install and Configure VIP Enterprise Gateway. Add the Validation Server in one of the following modes: o User Name - Security Code o User Name - Password - Security Code VIP Integration Guide for FirePass VPN Page 4 of 39

5 Configure the RADIUS LDAP group mapping in the Validation Server. Optionally, you can configure the RADIUS-LDAP mapping only if you want to authorize the user according to the LDAP or User Store configuration. For more information on these tasks, refer to VIP Enterprise Gateway Installation and Configuration Guide. Configure the FirePass VPN Device Complete the procedures in this section to configure the FirePass VPN device. These procedures apply for both authentication schemes, unless otherwise specified. Refer to the FirePass product documentation for specific details. Note: The screen shots in these procedures are taken from a FirePass Virtual Edition VPN (Version 7.0.1). Refer to the product documentation provided for your version of the FirePass VPN device for specific screen shots and procedures. Scheme 1: User Name - Security Code Step 1. Customize the URI 1. Log in to the FirePass admin portal using You will see a welcome page similar to Figure 3. VIP Integration Guide for FirePass VPN Page 5 of 39

6 Figure 3 FirePass Welcome page 2. Select Device Management Customization from left pane. 3. Click the URI Based Customization tab. VIP Integration Guide for FirePass VPN Page 6 of 39

7 Figure 4 FirePass URI-based Customization (Landing URIs) page 4. Either edit the existing URI or create a new URI: a. Enter a name in the Create Landing URI field (FirePass_UO in this example). b. Select Form-based Authentication. c. Click Apply. 5. The Configuring URI: FirePass_UO page appears, providing the option to customize the FirePass_UO URI (user login) page. a. Select Enable host-based customization. b. Change Password prompt to Security Code. c. Click Update. VIP Integration Guide for FirePass VPN Page 7 of 39

8 Figure 5 FirePass URI Customization (Configuring URI) page 6. Change colors, images, logo, text, message, and so on, to match your requirements. VIP Integration Guide for FirePass VPN Page 8 of 39

9 Step 2. Enable Additional Domain Password for URI 1. Select Users Global Settings from the left pane. Figure 6 FirePass User Global Settings page 2. Under Password, enable Display password input field last on logon page and click Update. 3. Under Additional Domain Password: a. Select FirePass_UO in the For Landing URI or Virtual Host: drop-down box. b. Enable Use extra domain password for single sign on. c. Change Extra domain password prompt: to Password. d. Click Update. VIP Integration Guide for FirePass VPN Page 9 of 39

10 Step 3. Create and Configure Resource Group for Network Access 1. Select Users Groups Resource Groups from left pane. Figure 7 FirePass Resource Group Create page 2. Either edit an existing resource group or click Create New Group. a. Enter a name in the New group name: field (FirePass_UO_Resources in this example). b. Configure the other setting on this page required. c. Click Create. The Resource Groups page appears. VIP Integration Guide for FirePass VPN Page 10 of 39

11 Figure 8 FirePass Resource Group page 3. Click Edit in the Network access column for FirePass_UO_Resources. VIP Integration Guide for FirePass VPN Page 11 of 39

12 Figure 9 FirePass Network Access configuration page 1 4. Under Client Settings Enter a connection name (FirePass_UO_VPN in this example), and click Update. VIP Integration Guide for FirePass VPN Page 12 of 39

13 Figure 10 FirePass Network Access configuration page 2 5. Under Configure IP Address Assignment verify that an IP assignment method is selected. Update other networking parameters as required, and click Update. 6. Configure other resources as required. Step 4. Create and Configure Master Groups and Authentication 1. Select Users Groups Master Groups in the left pane. The Master Groups page appears. VIP Integration Guide for FirePass VPN Page 13 of 39

14 Figure 11 FirePass Master Groups page 2. Either edit an existing master group or create a new group for RADIUS validation against the VIP Enterprise Gateway. a. Click Create new group. b. On the Create new group page, configure the new RADIUS server to point to your VIP Enterprise Gateway Validation server and click Create. Use the default settings except for the following: Provide the new group name (FirePass_UO_Master in this example). Select External for Users in group. Select RADIUS as the Authentication method. VIP Integration Guide for FirePass VPN Page 14 of 39

15 Figure 12 FirePass Create new group page 3. Select the Authentication tab. The RADIUS Authentication page appears. VIP Integration Guide for FirePass VPN Page 15 of 39

16 Figure 13 Radius authentication settings page a. Enter your VIP Enterprise Gateway Validation server details under Primary RADIUS server and click Save. b. You will be prompted to test your RADIUS server settings. Enter a test user in the Username field. Enter the user s password and security code in the Password field. Click Test RADIUS Settings. The page will display passed or denied, based upon the RADIUS authentication result. VIP Integration Guide for FirePass VPN Page 16 of 39

17 Figure 14 Test radius authentication response page 4. Select the Authentication tab. VIP Integration Guide for FirePass VPN Page 17 of 39

18 Figure 15 Active Directory authentication settings page a. Enable Verify domain password against Active Directory server. b. Provide your Active Directory details. c. Click Save. d. You will be prompted to test your Active Directory settings. Enter a test user in the Username field. Enter the user s domain password in the Password field. Click Test Active Directory Authentication. The page will display passed or denied, based upon the Active Directory authentication result. VIP Integration Guide for FirePass VPN Page 18 of 39

19 Figure 16 Test Active Directory settings response page Step 5. Configure Dynamic Group Mapping 1. Go to Users Groups Dynamic Group Mapping from the left pane. 2. Select the Group mapping sequence tab. VIP Integration Guide for FirePass VPN Page 19 of 39

20 Figure 17 Group mapping sequence page a. Enable the Fallback master group option if not already enabled. b. Add the FirePass_UO_Master group to the Fallback master groups table if not already added. c. Enable the global resource group mapping table option under Resource Group Mapping Sequence if not already enabled. VIP Integration Guide for FirePass VPN Page 20 of 39

21 3. Click the Group mapping methods tab. a. Set the New group mapping method as Active Directory. b. Click Configure for Active Directory group mapping method. c. Provide your Active Directory details and group mapping attribute. d. Click Update. Figure 18 Mapping method configuration page 4. Click the Resource group mapping table tab. VIP Integration Guide for FirePass VPN Page 21 of 39

22 Figure 19 Resource group mapping table page a. Set the mapping method as Active Directory and click Add. b. Provide the Active Directory group name and map it to the FirePass group. c. Complete any other mapping as required, and click Add. d. You will be prompted to test your Mapping settings. Enter a test user in the Username field. Enter the user s domain password in the Password field. Click Test. The page will display the mapping result, based upon the group mapping parameters provided. VIP Integration Guide for FirePass VPN Page 22 of 39

23 Figure 20 Test resource group mapping table response page 5. Select Users Groups Master Groups from the left pane again and click FirePass_UO_Master from the group list. The Master group page appears. VIP Integration Guide for FirePass VPN Page 23 of 39

24 Figure 21 Edit master group general settings a. Select the General tab. b. Enable the global dynamic resource mapping option. c. Select FirePass_UO_URI as landing the URI. d. Click Update. VIP Integration Guide for FirePass VPN Page 24 of 39

25 Scheme 2: User Name - Password - Security Code Step 1. Customize the URI Customize the URI using the procedures in Step 1. Customize the URI under Scheme 1: User Name - Security Code with the following exceptions: Use a URI that is unique to this implementation (for example, FirePass_ULO) in the Create Landing URI field of the FirePass URI-based Customization (Landing URIs) page. Change Password prompt to Password + Security Code in the FirePass URI Customization (Configuring URI page. Note: If you are configuring Intelligent Authentication (IA), keep the Password prompt to Password. Step 2. Create and Configure Resource Group for Network Access Create and configure the resource group using the procedures in Step 3. Create and Configure Resource Group for Network Access under Scheme 1: User Name - Security Code, except use a resource group name unique to this implementation (for example, FirePass_ULO_Resources) in the New group name field on the FirePass Resource Group Create page. Step 3. Create and Configure Master Groups and Authentication 1. Select Users Groups Master Groups from the left pane. The Master Groups page appears. 2. Either edit an existing master group or create a new group for RADIUS validation against the VIP Enterprise Gateway. a. Click Create new group. b. On the Create new group page, configure the new RADIUS server to point to your VIP Enterprise Gateway Validation server and click Create. Use the default settings except for the following: Provide the new group name (FirePass_ULO_Master, in this example). Select External for Users in group. Select RADIUS as the Authentication method. 3. Select the Authentication tab. The RADIUS Authentication page appears. a. Enter your VIP Enterprise Gateway Validation server details under Primary RADIUS server and click Save. b. You will be prompted to test your RADIUS server settings. Enter a test user in the Username field. Enter the user s password and security code in the Password field. Click Test RADIUS Settings. The page will display passed or denied based upon RADIUS authentication result. Step 4. Configure Dynamic Group Mapping 1. Follow steps 1 and 2 in Step 5. Configure Dynamic Group Mapping under Scheme 1: User Name - Security Code. VIP Integration Guide for FirePass VPN Page 25 of 39

26 2. Click the Group mapping methods tab. a. Set the New group mapping method as RADIUS b. Click Configure for RADIUS group mapping method. c. Provide your RADIUS details and group mapping attribute. d. Click Update Figure 22 Mapping method configuration page 3. Select the Resource group mapping table tab. VIP Integration Guide for FirePass VPN Page 26 of 39

27 a. Set the mapping method as RADIUS and click Add. b. Provide the RADIUS group name and map it to the FirePass group. c. Complete any other mapping as required, and click Add. d. You will be prompted to test your Mapping settings. Enter a test user in the Username field. Enter the password and security code in the Password field. Click Test. The page will display the mapping result, based upon the group mapping parameters provided. Figure 23 Resource group mapping table page 4. Complete the remaining steps as described in Step 5. Configure Dynamic Group Mapping under Scheme 1: User Name - Security Code. Configure and Test an End-user Note: The screen shots in these procedures are taken from a system running Windows 2003 and Firefox 4.0. Refer to the product documentation provided for your operating system and browser for specific screen shots and procedures. VIP Integration Guide for FirePass VPN Page 27 of 39

28 Scheme 1: User Name - Security Code 1. On the client workstation, open in the browser. The logon page appears. If you do not see the logon page, clear your history, reset cookies, close all sessions, and open a new browser. Figure 24 Client Web Access page for scheme 1 2. Provide the user name and the password+security code, and then click Logon. On a successful logon you will see a home page similar to Figure 25. VIP Integration Guide for FirePass VPN Page 28 of 39

29 Figure 25 FirePass user home page 3. Click on the connection name (FirePass_UO_VPN in this example). 4. A dialog box will appear, prompting you to install an ActiveX browser component. a. Click on the link to install the browser component. VIP Integration Guide for FirePass VPN Page 29 of 39

30 Figure 26 Installation instruction page 1 b. If automatic installation fails, go to manual installation, download the zip file and extract it in the <Firefox Home Dir>\Plugins folder. Figure 27 Installation instruction page 2 VIP Integration Guide for FirePass VPN Page 30 of 39

31 5. Click on the connection name again (FirePass_UO_VPN). A dialog box will appear warning you that the SSL certificate is not trusted. Click Yes to proceed. Figure 28 Security alert page 6. A dialog box will appear warning you that the SSL certificate could not be verified. Click Yes to proceed. Figure 29 SSL security warning page VIP Integration Guide for FirePass VPN Page 31 of 39

32 7. The workstation will connect to FirePass_UO_VPN Figure 30 FirePass VPN connection message 8. If you click the connection message, a dialog box will appear showing the server/client IPs. Figure 31 FirePass Server/Client IPs 9. The Connection window will show that the connection was established successfully. VIP Integration Guide for FirePass VPN Page 32 of 39

33 Figure 32 Connection window showing connection established successfully Scheme 2: User Name - Password - Security Code 1. On the client workstation, open in the browser. The logon page appears. If you do not see the logon page, clear your history, reset cookies, close all sessions, and open a new browser. VIP Integration Guide for FirePass VPN Page 33 of 39

34 Figure 33 Client Web Access page for scheme 2 2. Provide the user name and the password+security code, and then click Logon. On a successful logon you will see a home page similar to Figure 34. VIP Integration Guide for FirePass VPN Page 34 of 39

35 Figure 34 FirePass user home page 3. Complete the remaining steps described in Scheme 1: User Name - Security Code under Configure and Test an End-user. VIP Integration Guide for FirePass VPN Page 35 of 39

36 Troubleshooting FirePass VPN Device Logs Most FirePass logs are available under Reports on the left pane. Refer to these logs to troubleshoot issues with the FirePass VPN device. For Logon logs, click Reports Logon For Session logs, click Reports Sessions VIP Enterprise Gateway Validation Server Logs Validation server logs are configured and available on the VIP Enterprise Gateway. Refer to these logs to troubleshoot issues with the Validation server. Refer to VIP Enterprise Gateway online help for procedures on configuring and accessing these logs. General Troubleshooting If Dynamic Group Mapping is configured for Master Groups in the FirePass VPN device, and a user who belongs to static master group tries to login, the user will be denied access. Do not configure dynamic resource group mapping inside an individual master group. Always use global dynamic resource group mapping option. FirePass URIs are cookies-based. If you are unable to view a required page, reset cookies and open a new browser. VIP Integration Guide for FirePass VPN Page 36 of 39

37 VIP Intelligent Authentication Integration for FirePass VPN This chapter includes the following topics: Configure Intelligent Authentication with VIP Components Generate Intelligent Authentication Code from VIP Manager Update the Sign-In Page of FirePass VPN Configure Intelligent Authentication with VIP Components You must configure VIP IA with VIP Manager and VIP Enterprise Gateway (EG) before you update the sign-in page of the integration module. For details, refer to Symantec VIP Intelligent Authentication Enterprise Integration Guide (IA_Enterprise_Integration.pdf), which you can download from the Intelligent Authentication folder in VIP Manager. Generate Intelligent Authentication Code from VIP Manager If FirePass VPN is configured with the User Name - Security Code authentication mode, select the Manual method. Then, you must select the User Name + Security Code authentication mode to generate the VIP integration code. FirePass VPN default sign-in page has the following values: User Name Field Name: username Password Field Name: dpassword Security Code Field Name: password Form Name: e1 If FirePass VPN is configured with the User Name - Password - Security Code authentication mode, select the Manual method. Then, you must select the User Name + LDAP Password + Security Code authentication mode to generate the VIP integration code. FirePass VPN default sign-in page has the following values: User Name Field Name: username Password Field Name: password Form Name: e1 Note: These values are retrieved from FirePass Virtual Edition If you are using a different version of FirePass VPN, you must refer to the sign-in page of your FirePass VPN module for the correct values. If you have created your own sign-in page, make sure that the field names you use to generate the VIP integration code are the same you have in the customized sign-in page. Update the Sign-In Page of FirePass VPN Note: Use WebDAV (sandbox) method to customize the sign-in page. For more information on customizing the sign-in page using WebDAV (sandbox) method, refer to the FirePass VPN documentation. VIP Integration Guide for FirePass VPN Page 37 of 39

38 1. Create a customized sign-in page for FirePass VPN or copy the source code of the default sign-in page. Save it as index.htm. 2. Paste the VIP integration code, which you have generated within VIP Manager, between the <head> and the </head> tags of this file. 3. Save the index.htm page at /sandbox. Note: If you are configuring FirePass VPN with the User Name - Security Code authentication mode, you must hide the Security Code field. VIP Integration Guide for FirePass VPN Page 38 of 39

39 Copyright Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. VeriSign, VeriSign Trust, and other related marks are the trademarks or registered trademarks of VeriSign, Inc. or its affiliates or subsidiaries in the U.S. and other countries and licensed to Symantec Corporation. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR and subject to restricted rights as defined in FAR Section "Commercial Computer Software - Restricted Rights" and DFARS , et seq. Commercial Computer Software and Commercial Computer Software Documentation, as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement. This document may describe features and/or functionality not present in your software or your service agreement. Contact your account representative to learn more about what is available with this Symantec product. Symantec Corporation 350 Ellis Streets Mountain View, CA VIP Integration Guide for FirePass VPN Page 39 of 39

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