From Managed Security Services to the next evolution of CyberSoc Services
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1 From Managed Security Services to the next evolution of CyberSoc Services Gianluca Busco Arré Country Manager pandasecurity.com
2 MSSP / MDR Where the Industry is going leaders and laggers
3 MSSP industry trends
4 MDRs: trends and differentiators MDR Growth FACTORS PROJECTIONS* E2020, MDR services Growth: +45% CAGR. Threats and security solutions continue to evolve. Threats More attacks exploiting administrative tools. Greater difficulty to detect them. Security Solutions Greater visibility, especially in Endpoint (EDR) Customers They demand detection and response in real time of threats that reach the endpoint. Lack of SKILLED people, processes and technologies. Demand MORE and BETTER SERVICES By 2020, 15% of organizations will consume MDR (Vs. 1% now). By 2020, 80% of MSSPs will offer MDR services. * Gartner: Market Guide for Managed Detection and Response Services
5 Typical MSSP approach CLAIM Internet security, perimeter and network devices: Firewall, IDS/IPS, UTMs, Gateways, Web filtering VPN, routers, switches DDoS Network vulnerability analysis Endpoint Security: Blind security Known threats Prevention: EPP/AV Regulatory Compliance REAL APPROACH Prevention of known malware. Detection gap Generator of consummated incident alerts without context The only possible answer is disinfection Medium prevention. Zero detection - High Cost
6 Typical MDR approach CLAIM Security based on Visibility capabilities (Telemetry) that enables the response: NTA (Network Traffic Analysis) EDR (Endpoint Detection and response) Deception Big-Data Platforms, Advanced Analytics. Alternatively SIEM integration and analysis REAL APPROACH Detection of threats that have bypassed other controls No alerts to the client. Response as soon as possible Forensic Analysis Reduction of attack surface (ASR) to prevent future attacks No Prevention. High Detection and Response High Cost
7 The Model. Platform, Solutions and Services for MSSP and MDRs " a cynical [but perhaps no less astute!] reader may quip that an MDR is simply an MSSP that knows how to detect actual threats and not just to monkey around with compliance. " it seems to us that over the next 1-2 years, MDR will become simply a type of an MSSP service type that focuses on detection excellence and remote incident response» *Garther MDRs definition: Data Analytics Platform Advanced Reporting Tool GDPR Data Control LogTrust MDRs Forensic Cosole EDR Endpoint Detection and Resposne
8 Enablement of MSS and MDR leads by Panda Security CLAIM Endpoint security Internet, perimeter and network devices security SIEM Internet, perimeter, network and endpoint Compliance, IT Optimization, Productivity REAL APPROACH Services on top of Panda Managed Services: 100% Attestation Service. Threat hunting and Investigation Extended by the Security Services Provider Endpoint Visibility RESULT: Very high Prevention. Very High Early Detection and Response Lowest TCO for the Customer
9 Advanced Managed Services Portfolio (1/2) * 1. Advanced Managed Security Services Assessment SecOps Prevent, Detect and Response Threat Hunting & Investigation ASR & Threat Intel. SECURITY ASSESSMENT PREVENTION THREAT HUNTING ATTACK SURFACE REDUCTION Endpoint Audit (2) Ep Vulnerability Assessment (3) Executive breach Simulation (3) Network Vulner. Assessment (4) PenTest (4) Incident Prevention Service (1) Blocked Items early classif (2) Level 1: Hunting (2) Level 2: Proactive Hunting (2) Level 3: Past or dormant attackers (2) Endpoint Attack Surface reduction Program (2) Network Attack Surface reduction Program (3) 1 2 SECURITY OPERATIONS Deploym. & Configuration (2) Endpoint protection health (2) Alerts & Reports (2) Cross Network-Endpoint FW & IPS/IDS management (3) Deception tecniques (4) Endpoint Patch management (4) Network Patch management (4) DETECTION & RESPONSE Incident Detection Service (1) Containment & Remediation Service (2) High Priority Crisis Mngment (3) Incidents Reports (2) Endpoints in Netbots check (4) 3 INVESTIGATION Identification Compromised Systems (2) Security health check (Search IoC at the endpoints and network) (2) Detailed Forensic Analysis (2) 4 THREAT INTELLIGENCE Training Threat Intelligence (2) Early alerts new incidents (3) 360º Advanced MSS Anti-Ransomware Warranty (2) Anti-APT Service (2) Managed SIEM: HTTP, SSL, DNS, Endpoints (3) Virtual CISO (3) LEGENDA (1) Near zero cost for the provider. Covered with Panda Adaptive Defense and its services (2) Low cost, as supported by Panda Adaptive Defense and services, augmented by Provider (3) Panda Adaptive Defense helps in some parts of the service, along with other technologies. Having Panda Adaptive Defense installed in the customer can help to promote cross-selling of the whole service (4) Supported by partner with other technologies. Panda Adaptive Defense can help to promote the cross-sell of the service * Mix of services from some MSSP and MDR in USA and Europe. It is not intended to be an exhaustive list
10 Advanced Managed Services Portfolio (2/2) * 2. Other Advanced Services Compliance IT Optimization Productivity REGULATIONS GDPR compliance (3) PCI compliance (3) HIPAA compliance (3) By Industry and Geo Regulatory compliance (3) IT OPTIMIZATION IP Flow and Geo destination profiling (2) Bandwidth Usage Profiling (2) Software licenses optimization service (2) PRODUCTIVITY ANALYSIS Users and Devices activity Summary: normal and outliers (2) Ad hoc Users activity monitoring & Reports (2) Applications behavior monitoring & reports (2) Inventory & network mapping (3) Web categorization & Reputations (2) Other Global Advanced Service Virtual GDPO (3) Employee education on best practices (3) LEGENDA (1) Near zero cost for the provider. Covered with Panda Adaptive Defense and its services (2) Low cost, as supported by Panda Adaptive Defense and services, augmented by Provider (3) Panda Adaptive Defense helps in some parts of the service, along with other technologies. Having Adaptive Defense installed in the customer can help to promote cross-selling of the whole service (4) Supported by partner with other technologies. Panda Adaptive Defense can help to promote the service * Mix of services from some MSSP and MDR in USA and Europe. It is not intended to be an exhaustive list
11 Panda Adaptive Defense 360 vs Gartner s Adaptive Security Architecture Predict Proactive Exposure Assessment Harden and Isolate Systems Prevent Predict Attacks Divert Attackers Baseline Systems Prevent Incidents Remediate/ Make Change Detect Incidents Design/ Model Change Respond Investigate/ Forensics Contain Incidents Confirm and Prioritize Detect Product Panda Adaptive Defense Managed Service
12 Adaptive Defense 360 and Advanced Managed Security Services vs Gartner s Adaptive Security Architecture Advanced Managed Security Services Reactive and proactive Endpoint ASR program Reactive and proactive Network ASR program Training Threat Intelligence to Internal SoCs (TTP) Early alerts of incidents in the same Industry and/or generic security Incidents Advanced Managed Security Services Security Incidents Containment and Remediation Service High Priority Security Incidents: Crisis leadership for Containment, Remediation & Business Recovery Security Incidents operative and executive reports Identification of compromised Subsystems and Endpoints by hacker/insider Remote Security health check of discovered IoCs/IoAs Complete Forensic Analysis. Operational and Executive reports and timelines Predict Proactive Exposure Assessment Predict Attacks Baseline Systems Remediate/ Make Change Design/ Model Change Respond Investigate/ Forensics Threat Intelligence AD360 ART DC Assessment SecOps - Prevent Harden and Isolate Systems Contain Incidents Divert Attackers Confirm and Prioritize Prevent Incidents Detect Incidents Detect malware & threats 360 Advanced Service Anti-Ransomware Warranty Anti-Advanced Persistence threats service Managed SIEM: HTTP, SSL, DNS and Endpoints correlations. On-premise SIEM or Cloud (Panda Data Analytics) Virtual CISO Virtual GPO Advanced Managed Security Services Endpoints Security Audit Endpoints Vulnerability Assessment Executive Breach Simulation Network Vulnerability Assessment Penetration Testing - Ethical Hacking Deployment & Configuration Service Endpoints health monitoring and management Incidents and attacks real-time notifications and weekly/monthly reports FW & IDS/IPS from perimeter to the Endpoints Deception and attacks analysis Endpoints Patch Management Network Patch Management Full Security Incident Prevention Service (100% Attestation Service) Early blocked item classification Advanced Managed Security Services Security Incidents Detection Service Level 1: Hackers and Insiders Hunting with known/validated IoAs/IoCs Level 2: Proactive Hunting based on customer Profiling (new IoAs/IoCs) Level 3: Finding Past or Dormant attackers (new IoAs/IoCs - retrospectiv analysis for events) Panda Adaptive Defense 360 Panda Adaptive Defense Managed Service MSSP s Managed Services
13 A complete view across organizations Data Analytic helps Security posture
14 The Evolution of the Cyber Attacks
15 The Evolution of the Cyber Attacks
16 The Evolution of the Cyber Attacks
17 Market Shares Panda Security Commitment Webinars & Dedicated Events Dedicated teams: Support and sales Panda Partner Account Manager assigned to support the MSSP. Pre-sale Panda technician available to support the first sales activities. Access to our Corporate Intranet for Integrators. Access to Panda opportunities/ leads. Panda blog & Social Media Joint Events & conferences Customer Retention Marketing New Customers Brand Awareness Joint Case Studies Word of Mouth Press releases announcements Social Media Product Training Product Certifications Access to Panda Security ecampus Technical training by Panda Security Support team (product, tools, threat Intel, etc) Preferential access to product beta versions Opportunities registration Portal Joint Marketing and Sales activities planning schedule to fulfil strategy and annual sales targets. Cobranded Marketing Material Quarterly Breakfasts & meeting with prospects Joint development projects
18 Thank you. pandasecurity.com
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