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1 <Partner Name> <Partner Product> RSA SECURID ACCESS Implementation Guide Pulse Connect Secure 8.x Daniel R. Pintal, RSA Partner Engineering Last Modified: January 24 th, 2018

2 Solution Summary The Pulse Secure Connect Secure platform provides comprehensive SSL-based VPN services that allow a wide range of devices to access secured resources without requiring additional client software. Pulse Connect Secure can be integrated with RSA Authentication Manager by native agent integration and RADIUS. Both Pulse Connect Secure integrations allow organizations to further secure their resources by requiring end-users to authenticate with RSA SecurID hardware or software tokens. Both may also be configured to enable token automation for RSA Software token users and SID800 hardware users. During the token automation login process, a user only needs to submit a username and static PIN, and the system provides the RSA SecurID tokencode in the background. The Pulse Secure Connect Secure Platform also supports RSA Risk-Based Authentication (RBA). Risk- Based Authentication strengthens RSA SecurID authentication and traditional password-based authentication by analyzing a user s behavior and device to identify potentially risky or fraudulent authentication attempts. If the assessed risk is unacceptable, RSA Authentication Manager will challenge the user with a secondary authentication method to further confirm the user s identity. On Premise Methods RSA SecurID On Demand Authentication Risk-Based Authentication (AM) Cloud Authentication Service Methods Authenticate App FIDO Token SSO SAML SSO RSA SecurID Access Features Pulse Connect Secure 8.x HFED SSO - Identity Assurance Collect Device Assurance and User Behavior

3 Supported Authentication Methods by Integration Point This section indicates which authentication methods are supported by integration point. The next section (Configuration Summary) contains links to the appropriate configuration sections for each integration point. Pulse Connect Secure integration with RSA Cloud Authentication Service Authentication Methods REST IDR SAML Cloud SAML HFED RADIUS RSA SecurID - n/t - LDAP Password - n/t - Authenticate Approve - n/t - Authenticate Eyeprint ID - n/t - Authenticate Fingerprint - n/t - Authenticate Tokencode - n/t - SMS Tokencode - n/t - Voice Tokencode - n/t - FIDO Token n/t - Pulse Connect Secure integration with RSA Authentication Manager Authentication Methods REST RADIUS UDP Agent TCP Agent RSA SecurID - - AM RBA Supported - Not supported n/t Not yet tested or documented, but may be possible

4 Configuration Summary All of the supported use cases of RSA SecurID Access with Pulse Connect Secure require both server-side and client-side configuration changes. This section of the guide includes links to the appropriate sections for configuring both sides for each use case. RSA Cloud Authentication Service Pulse Connect Secure can be integrated with RSA Cloud Authentication Service in the following way(s): SAML via RSA Identity Router (IdP) Cloud Authentication Service Identity Router IdP Configuration Pulse Connect Secure SAML Configuration RADIUS Client Cloud Authentication Service RADIUS Configuration Pulse Connect Secure RADIUS Configuration RSA Authentication Manager Pulse Connect Secure can be integrated with RSA Authentication Manager in the following way(s): RADIUS Client Authentication Manager RADIUS Configuration Pulse Connect Secure RADIUS Configuration UDP Agent Authentication Manager UDP Agent Configuration Pulse Connect Secure UDP Agent Configuration Risk-Based Authentication Authentication Manager Risk-Based Configuration Pulse Connect Secure Risk-Based Authentication Configuration

5 RSA SecurID Access Server Side Configuration RSA Cloud Authentication Service Configuration SAML via RSA Identity Router (IdP) To configure a SAML Service Provider in RSA Identity Router, you must deploy the connector for Pulse Connect Secure in the RSA SecurID Access Console. During configuration of the IdP you will need some information from the SP. This information includes (but is not limited to) Assertion Consumer Service URL and Service Provider Entity ID. 1. Logon to the RSA SecurID Access console and browse to Applications > Application Catalog, search for Pulse Connect Secure and click +Add to add the connector. 2. On the Basic Information page, specify the application name and click Next Step

6 3. On the Connection Profile page, choose SP initiated and POST as the method for SAML Request, enter the Correction URL (Sign-In URL configured in step 11) then, scroll down to SAML Identity Provider (Issuer) section. Note: The following SP -initiated configuration works for both SP - initiated and IDP -initiated connections

7 4. Click Choose File and upload the private key and corresponding certificate, then scroll down to the Service Provider section. 5. Enter the Assertion Consumer Service (ACS) URL, the Audience (Service Provider Entity ID) and scroll down to the User Identity section

8 6. Set the Identifier Type to Address and Property to mail and click Next Step. 7. On the User Access page, select the desired user policy from the drop down list and click Next Step. 8. On the Portal Display page, select Display in Portal

9 9. Click Save and Finish. 10. Click Publish Changes. Your application is now enabled for SSO. Refer to the Pulse Connect Secure SAML Configuration section for instructions on how to configure the service provider for SAML SSO. RADIUS To configure RADIUS for Cloud Authentication Service for use with a RADIUS client, you must first configure a RADIUS client in the RSA SecurID Access Console. Logon to the RSA SecurID Access console and browse to Authentication Clients > RADIUS > Add RADIUS Client and enter the Name, IP Address and Shared Secret. Click Publish to push your configuration change to the RADIUS server. RSA Cloud Authentication RADIUS server listens on port UDP Refer to the Pulse Connect Secure RADIUS Client Configuration section for instructions on how to configure the client side

10 RSA Authentication Manager Configuration RADIUS To configure your RSA Authentication Manager for use with a RADIUS Agent, you must configure a RADIUS client and a corresponding agent host record in the Authentication Manager Security Console. The relationship of agent host record to RADIUS client in the Authentication Manager can 1 to 1, 1 to many or 1 to all (global). RSA Authentication Manager RADIUS server listens on ports UDP 1645 and UDP UDP Agent To configure your RSA Authentication Manager for use with a UDP-based agent, you must create an agent host record in the Security console of your Authentication Manager and download its configuration file (sdconf.rec). Hostname: Configure the agent host record name to match the hostname of the agent. IP Address: Configure the agent host record to match the IP address of the agent. Important: Authentication Manager must be able to resolve the IP address from the hostname. Risk-Based Authentication To configure your RSA Authentication Manager for risk-based authentication with Pulse Connect Secure, you must create an agent host record and enable it for risk-based authentication in the RSA Authentication Manager Security Console. You will need to download the sdconf.rec and the risk-based authentication integration script for the appropriate device type to configure the agent. RSA Authentication Manager can integrate risk-based authentication with UDP-based or RADIUS agents only. The latest risk-based authentication script template is at the following link. rg12=downloaddirect&transaction=signon&quiet=true Download this file and copy it to the following directory in your primary RSA Authentication Manager server. /opt/rsa/am/utils/rba-agents Please refer to RSA documentation for more information on RBA integration scripts

11 Partner Product Configuration Before You Begin This section provides instructions for configuring the Pule Connect Secure with RSA SecurID Access. This document is not intended to suggest optimum installations or configurations. It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products in order to install the required components. All Pulse Connect Secure components must be installed and working prior to the integration. Perform the necessary tests to confirm that this is true before proceeding. Configuration Overview Configure Authentication Server SAML RADIUS SecurID Agent Configure an Authentication Realm Configure a Sign-in Policy Configure RSA SoftID Sign-In (RSA Authentication Manager Only) Configure RSA Authenticator (RSA Authentication Manager Only) Configure Risk-Based Authentication (RSA Authentication Manager Only)

12 Configure Authentication Server Pulse Connect Secure SAML Configuration Complete the steps in this section to integrate with RSA SecurID Access using SAML authentication protocol. 1. Logon to the Pulse Connect Secure web administration console and browse to Authentication > Auth. Servers. 2. Select SAML Server from the drop-down menu and click New Server

13 3. Configure the Authentication SAML Server settings and click OK. Enter a Server Name. Select 2.0 from the SAML Version options. Copy the text from the Issuer Entity ID in the RSA SecurID Access application into the Identity Provider Entity Id field. Copy the URL from the Connection URL field in the RSA SecurID Access application into the Identity Provider Single Sign On Service URL field. Click the Choose File button to browse to and upload the Response Signing Certificate. Note: The response signing certificate must be signed by a trusted CA. Self-signed certificates cannot be trusted by the Pulse Connect Secure appliance. 4. Click Save Changes to save the configuration

14 Pulse Connect Secure RADIUS Client Configuration Complete the steps in this section to integrate with RSA SecurID Access using RADIUS authentication protocol. 1. Log in to the Pulse Secure Central Manager Administration console. 2. Expand the Authentication menu and click the Auth. Servers link. 3. Choose Radius Server from the drop down list and click the New Server button. 4. When the New RADIUS Server screen appears, enter a name for the server in the Name text field. 5. Enter the RSA Authentication Manager RADIUS server s IP address or hostname in the RADIUS Server text field, and enter its port number in the Authentication Port text field (1812 is the default)

15 6. Enter the RADIUS server s shared secret in the Shared Secret text field. 7. If you have configured more than one RSA Authentication Manager RADIUS server, enter the server s connection information in the Backup Server section. 8. Click the Save Changes button. If you are integrating with RSA Authentication Manager, you are done. If you are integrating with RSA Cloud service (IDR), you must also configure a customer rule to process challenges from the server. Complete the remaining steps in this section to configure the custom rule

16 9. Click to open Auth. Servers and choose the Authentication Server setup for RSA SecurID Access RADIUS

17 10. Create a new rule and using the graphic below set the Rule properties. Enter Name: SecurID Access Rule. Response Packet Type: Access Challenge. RADIUS Attribute: Reply-Message (18). Operand: matches the expression. Value: <Blank>. Then take action : show Generic Login page. Important: Do not enter any value(s) in the Attribute criteria section. 11. Select Save Changes to complete

18 12. The new Custom RADIUS Rule will appear within a list of rules as depicted below. Pulse Connect Secure UDP Agent Configuration Complete the steps in this section to integrate with RSA SecurID Access using UDP-based agent protocol. 1. Log in to the Pulse Secure Central Manager Administration console. 2. Expand the Authentication menu and click the Auth. Servers link. 3. Choose ACE Server from the New dropdown list and click the New Server button

19 4. Enter a Name for your Authentication Manager server, Import your sdconf.rec configuration and click Save Changes. Important: This example uses the default user role, but you may wish to create a custom user role for your authentication server. Refer to the Pulse Secure Connect Secure Admin Guide for more information

20 Configure an Authentication Realm 1. Expand the Users menu, select the User Realms link and click the New button. 2. Enter a unique name for the realm in the Name text field and select your authentication server instance from the Authentication dropdown list. 3. Click the Save Changes button

21 4. The system will automatically display the Role Mapping tab. Click the New Rule button and create one or more rules to further restrict access to the new realm based on your requirements.. 5. Click the Save Changes button

22 Configure a Sign-In Policy 1. Expand the Authentication Menu, select the Sign-in Pages tab and click the New URL button

23 2. Select the appropriate User Type radio button based on your authentication policy requirements. 3. Enter the URL for a given Secure Access Service in the Sign-In URL text field. 4. Select the realm you created from the Available Realms list and click the Add button. 5. Click the Save Changes button. Important: Follow the same to procedure to enable RSA SecurID authentication for administrative users, but configure Admin Realms and sign-in policies instead of User Realms and sign-in policies

24 Configure RSA SoftID Sign-In Pulse Secure Access provides a set of custom login pages that support RSA SecurID token automation in conjunction with the RSA Software Token application. When a user browses to a page that has been configured for token automation, the system prompts the user for a username and an RSA SecurID PIN. When the user submits these credentials, the Pulse Secure authentication process activates a web browser plug-in that reads a tokencode from the user s local RSA Software Token application and passes the username, PIN and tokencode to the RSA Authentication Manager server. Pulse Secure Access Service Configuration 1. Log in to the Pulse Secure Central Manager Administration console ( 2. Expand the Authentication menu and click the Signing In link. 3. Select the Sign-in Pages tab and click the Upload Custom Pages button. 4. Click the Softid link on the right side of the page to download a ZIP file (softid.zip) that contains a set of software token login page templates

25 5. Enter a name for the set of pages in the Name field. 6. Click the Browse button to the right of the Templates File field, locate and select the softid.zip file you downloaded and click the Open button. 7. Click the Upload Custom Pages button. 8. Select the Sign-In Policies tab and click the New URL button. 9. Select the appropriate User Type radio button based on your authentication policy requirements. 10. Enter the URL for a given Secure Access Service in the Sign-In URL text field and select the name you gave to the software token pages from the Sign-In Page dropdown list

26 11. Select a realm that supports RSA SecurID authentication (via the RSA Authentication Manager native protocol or RADIUS) from the Available Realms dropdown list and click the Add button. 12. Click the Save Changes button. Important: You can only select a single authentication realm, and that realm must support RSA SecurID authentication using either the RSA Authentication Manager or RADIUS protocols

27 RSA Software Token / SID800 Authenticator Configuration Follow the steps below to enable software and/or SID800 hardware token automation on a Secure Access end-user s computer. 1. Log on to the user s computer, launch the RSA Software Token with Automation installer, chose the Custom Setup radio button and click the Next button. Note that you can also launch this installer directly from the SID800 client installer. Important: If you are installing the RSA Software Token version 4.1.1, you must use the RSA SecurID Software Token with Automation installer. If you are installing an earlier version, or version (64- bit) use the standard RSA SecurID Software Token installer. 2. Expand the Browser Plug-ins feature, select to install one or both of the web-browser plug-ins and click the Next button. Each plug-in communicates with the RSA Software Token application to enable token automation on its respective browser (Internet Explorer or Firefox). 3. Click the Install button. After the application has been installed, software token automation will be enabled on the user s computer. If you wish to configure SID800 automation, continue to step Install the RSA Authentication Client 3.6.x. 5. Insert a SID800 token into the client computer s USB port. 6. Launch the software token application and ensure that it recognizes the SID800 device

28 Configure Risk-Based Authentication Configure a Custom Sign-In Page for Risk-Based Authentication 1. Log in to the Pulse Secure Central Manager Administration console ( 2. Expand the Authentication menu, click the Signing In link, select the Sign-in Pages tab and click the Upload Custom Pages button. 3. Click the Sample link on the right side of the page to download a ZIP file (sample.zip) that contains a set of login page templates. 4. Unzip the sample.zip file to a temporary directory, open the LoginPage.thtml file for editing and locate the closing body tag (</body>):

29 5. Copy the following HTML <script> tag and paste it before the </body> tag above: <script src='<% Home %>/am_integration.js' type="text/javascript"></script> <script>window.onload=redirecttoidp;</script> 6. Copy the am_integration.js file into the directory that contains the sample templates and create a new ZIP file from the contents of the directory. Important: ZIP the contents of the temporary directory, not the directory itself. 7. Enter a name for the set of pages in the Name field. Enter a Name for the page, browse to the location of the Templates File for your Custom Sign-In Page and upload the zip file you created (rba.zip in this example). Click Upload Custom Pages. 8. Click the Browse button to the right of the Templates File field, locate and select your new ZIP file (rba.zip in this example) and click the Open button. 9. Click the Upload Custom Pages button. 10. Select the Sign-In Policies tab and click the New URL button

30 11. Select the appropriate User Type radio button based on your authentication policy requirements. 12. Choose a Secure Access Service URL to protect with RBA and enter it in the Sign-In URL text field. 13. Select the name you gave to the RBA login pages from the Sign-In Page dropdown list. 14. Select the User picks from a list of authentication realms radio button. Select a realm that supports RSA SecurID authentication (via the RSA Authentication Manager native protocol or RADIUS) from the Available Realms dropdown list and click the Add button. Important: You can only select a single authentication realm, and that realm must support RSA SecurID authentication using either the RSA Authentication Manager or RADIUS protocols. 15. Click the Save Changes button

31 Login Screenshots Login screen User-defined New PIN

32 Certification Checklist for RSA SecurID Access Certification Environment Details: RSA Authentication Manager 8.2, Virtual Appliance RSA Authentication Software Token 4.1.2, Windows 7 Enterprise SP1 Pulse Secure Connect Secure 8.x, Virtual Appliance RSA Cloud Authentication Service Authentication Method Date Tested: April 17 th, 2017 REST RADIUS Client Client RSA SecurID - LDAP Password - Authenticate Approve - Authenticate Eyeprint ID - - Authenticate Fingerprint - - Authenticate Tokencode - SMS Tokencode - Voice Tokencode - FIDO Token - RSA Authentication Manager Authentication Method Date Tested: December 16 th, 2013 REST UDP TCP RADIUS Client Agent Agent Client RSA SecurID - - RSA SecurID Software Token Automation - - On Demand Authentication - - Risk-Based Authentication = Passed, X = Failed, - = N/A

33 Appendix RSA SecurID AccessIntegration Details Partner Integration Details RSA Authentication Agent API (UDP) RSA Authentication Agent API (TCP) RSA SecurID Authentication API (REST) RSA SecurID User Specification Display RSA Server Info Perform Test Authentication Agent Tracing 8.1 SP1 N/A N/A All users No No No RSA Authentication Agent Files (C and Java Agents only) RSA SecurID Authentication Files UDP Agent Files sdconf.rec sdopts.rec Node secret sdstatus.12 / jastatus.12 Location In Memory In Memory In Memory In Memory TCP Agent Files rsa_api.properties sdconf.rec sdopts.rec Node secret Location N/A N/A N/A N/A

34 Node Secret: To delete the node secret on the appliance: 1. Log in to the Juniper Central Manager administration console ( 2. Expand the Authentication menu and click the Auth. Servers link. 3. Click your server s link in the Authentication/Authorization Servers column 4. Select the checkbox labeled this node in the Node Verification File section and click the Delete button. 5. Click the Save Changes button. sdconf.rec: To replace the sdconf.rec on the appliance: 1. Log into your RSA Security Console and download the server s sdconf.rec configuration file. 2. Log in to the Juniper Central Manager administration console ( 3. Expand the Authentication menu and click the Auth. Servers link. 4. Click your server s link in the Authentication/Authorization Servers column 5. Click the Browse button to the left of the Import new config file field text field, locate and select the sdconf.rec you downloaded and click the Open button. 6. Click the Save Changes button

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