PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) AT&T VPN ACCESS ATTACHMENT
|
|
- Asher Dickerson
- 6 years ago
- Views:
Transcription
1 PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) AT&T VPN ACCESS ATTACHMENT Last Revised: 12/20/17 1. Private Mobile Connection AT&T VPN Access. Pursuant to the terms and conditions of the Agreement and this Attachment, AT&T will provide PRIVATE MOBILE CONNECTION AT&T VPN Access to Customer. 2. Definitions. In addition to the defined terms found elsewhere in the Agreement, the following definitions apply to PRIVATE MOBILE CONNECTION AT&T VPN Access. 2.1 "Activation Date" means that date on which data is capable of traversing the PRIVATE MOBILE CONNECTION AT&T VPN Access. 2.2 APN means Access Point Name. 2.3 AT&T VPN Access or PRIVATE MOBILE CONNECTION AT&T VPN Access means the logical connection between Customer s FES and AT&T s wireless network using PRIVATE MOBILE CONNECTION AT&T VPN Access in accordance with the terms and conditions of this Attachment. 2.4 Connection Right means the right to connect to AT&T s wireless network through PRIVATE MOBILE CONNECTION AT&T VPN Access. 2.5 FES means Customer s fixed end system that includes, but is not limited to, Customer s host, server or gateway system that hosts the Customer s enterprise applications and specialized databases. 2.6 AT&T VPN Access Monthly Service Charge or AT&T VPN Access Monthly Service Charges means the monthly charges payable by Customer in connection with PRIVATE MOBILE CONNECTION AT&T VPN Access more fully described in 6 of this Attachment. 2.7 Host Application means a software or other enterprise application Customer intends to use in connection with PRIVATE MOBILE CONNECTION AT&T VPN Access. 2.8 Internet means a network connecting many computer networks based on a common addressing system and communication protocol. 2.9 IP means Internet Protocol IP Charge or IP Charges means the monthly charges payable by Customer in connection with public static IP addresses or public dynamic IP addresses more fully described in 6 of this Attachment kbps means kilobits per second "Order Due Date" means a date approximately thirty (30) calendar days after AT&T formally places the order to build the necessary PRIVATE MOBILE CONNECTION -- AT&T VPN Access Premises means Customer s facility where the FES is located Set-Up Charge or Set-Up Charges means the set-up and connection charges payable by Customer and related to PRIVATE MOBILE CONNECTION AT&T VPN Access, IP addresses, and/or custom APN, all as more fully described in 6.1 of this Attachment.
2 3. Connection Right and Limitations. 3.1 Connection Right. Subject to the limitations set forth in 3.2, AT&T hereby grants Customer a Connection Right for use with one or more Host Applications. 3.2 Limitations The Connection Right is for a single PRIVATE MOBILE CONNECTION AT&T VPN Access; provided, however, Customer will receive, at no additional Set-Up Charge, a backup Connection Right for a second PRIVATE MOBILE CONNECTION -AT&T VPN Access if Customer orders the backup PRIVATE MOBILE CONNECTION AT&T VPN Access together with the primary PRIVATE MOBILE CONNECTION AT&T VPN Access. (Additional IP Charges may still apply to the backup PRIVATE MOBILE CONNECTION AT&T VPN Access.) If Customer (a) declines to order a backup PRIVATE MOBILE CONNECTION AT&T VPN Access when ordering the primary PRIVATE MOBILE CONNECTION AT&T VPN Access or (b) orders one or more PRIVATE MOBILE CONNECTION AT&T VPN Access to supplement its primary and backup PRIVATE MOBILE CONNECTION AT&T VPN Access, then Customer must pay an additional Set-Up Charge and, as applicable, additional IP Charges for each additional PRIVATE MOBILE CONNECTION AT&T VPN Access. Customer acknowledges that, if there is a failure of the primary PRIVATE MOBILE CONNECTION AT&T VPN Access and Customer does not have a backup PRIVATE MOBILE CONNECTION AT&T VPN Access, Customer s End Users will not be able to connect to Customer s network or send data to, or receive data from, the Host Application The Host Application must be used solely in connection with the transmission of Customer s data to and from Customer s End Users using Service Customer must not offer, resell or otherwise make the Connection Right available to third parties The Connection Right is not exclusive Traffic originating from Customer s network may only be addressed to specified IP address ranges of its Equipment, or to Customer configured network addresses connected behind its equipment if Customer has ordered the optional Proxy Mobile IP (PMIP) feature, or to Customer sites within Customer s AT&T VPN Access. Traffic addressed to any other destinations will be silently discarded by AT&T s wireless network The Connection Right must not be used to send SMS messages, and no data or other content may be passed via an SMS message, either from a Host Application to an End User s Equipment or from an End User s Equipment to a Host Application; provided, however, that Customer may use the Connection Right to send SMS messages solely as a signal to activate an End User s Equipment Customer must only use equipment that meets quality standards set by the Federal Communications Commission and is certified by AT&T in advance of use. Customer agrees that AT&T has the absolute right to approve or disapprove any equipment used Not all AT&T VPN capabilities, service level agreements, or features are available or interoperate with PRIVATE MOBILE CONNECTION AT&T VPN Access. 4. Customer s Responsibilities. 4.1 Install Router and Related Hardware. Prior to the Order Due Date, Customer must install, at Customer s sole expense: (a) a router with applicable serial interface card; and (b) the inside wiring between the demarcation point of AT&T VPN transport termination to the Customer s router at its Premises.
3 4.2 Access Preliminary Site Access. Customer must provide AT&T and/or its designee access to the Premises for site evaluation and testing prior to the Order Due Date Installation Access. If necessary, Customer must provide AT&T and/or its designee access to the Premises during normal business hours to install, inspect, maintain, repair, remove, or otherwise deal with the PRIVATE MOBILE CONNECTION-AT&T VPN Access. Customer authorizes AT&T or its designee to make connections and perform other tasks that are necessary or desirable to enable AT&T to provide PRIVATE MOBILE CONNECTION AT&T AVPN Access including, without limitation, connecting and making necessary attachments to Customer's router. 4.3 Host Applications Host Application Responsibility. Customer must, at its own expense, develop, procure, implement and/or operate any and all Host Applications Host Application Approval. Customer acknowledges and agrees that deployment of PRIVATE MOBILE CONNECTION AT&T VPN Access is subject to AT&T s review and approval of Customer s Host Applications. Customer must submit a written request for approval by AT&T prior to any modification of the network traffic profile or the addition of a new Host Application. In the event Customer modifies a Host Application without AT&T s prior written approval, or adds additional Host Applications or features to existing Host Applications without an AT&T approved customer order form for such modifications or additions, AT&T may immediately suspend or terminate the Connection Right Host Application Testing. AT&T reserves the right, but not the obligation, to test any Host Application prior to the initial connection or any time during the term of the Attachment to confirm that such Host Application is in compliance with the terms and conditions of the Agreement (including this Attachment). 4.4 Custom APN and IP Addresses. Customer acknowledges and agrees that it must have a custom APN and either public static IP addresses, private static IP addresses, public dynamic IP addresses or private dynamic IP addresses in connection with PRIVATE MOBILE CONNECTION AT&T VPN Access. 4.5 Technical Information. When requested to do so by AT&T, Customer will submit in writing to AT&T technical information concerning Host Applications, including if applicable (i) any name of the middleware product to be used in connection with the applicable software and/or service, (ii) the middleware options that the application software and/or service is using (where multiple communications options are supported in such middleware), (iii) the actual or projected average message size (uplink and downlink) submitted to the middleware by the application software and/or service, (iv) on a per user basis, the actual or projected average number of messages, uplink and downlink, submitted to the middleware by the application software and/or service per peak user hour, and (v) the application software s retry algorithm for addressing situations where transmission of messages has been aborted by the middleware or for which an application software level response time, uplink or downlink, has been exceeded. Customer agrees AT&T has the right at any time, but not the obligation, to audit Customer s Host Applications with regard to its interactions on the AT&T wireless network. If AT&T determines that use of a Host Application is or may be detrimental to the AT&T wireless network or may have a detrimental effect upon service levels experienced by other users of the AT&T wireless network, Customer will modify the same as required by AT&T at Customer s expense and AT&T has the right, but not the obligation, to suspend the applicable Connection Right granted herein, until such time as the modifications requested by AT&T have been accepted by AT&T and implemented by the Customer. 4.6 Connectivity Guides. If Host Applications do not comply with the PRIVATE MOBILE CONNECTION Reference Guide, or in the case of SMS push via SMPP protocol, the PRIVATE MOBILE CONNECTION SMS Push ESME Guide, both of which are incorporated herein by reference, then AT&T may terminate the applicable Connection Right and/or terminate Service to any End Users. Customer should contact its AT&T sales representative for copies of both Guides.
4 4.7 Security. Customer is solely responsible for maintaining security for connectivity between Customer s network and AT&T s wireless network. Customer must comply with all reasonable security requirements and procedures established by AT&T and provided to Customer, and must use an industry standard virus protection program on all networks that Customer maintains that may be accessed by PRIVATE MOBILE CONNECTION AT&T VPN Access. All corresponding interconnections are subject to and will go through the appropriate AT&T firewall. If AT&T believes that a connection is insecure, a logical or physical audit may occur. AT&T will gather information relating to Customer's access to AT&T s wireless network, systems or applications. This information may be collected, retained, and analyzed to identify potential security risks. Customer understands and agrees that AT&T may suspend or terminate PRIVATE MOBILE CONNECTION AT&T VPN Access in its sole discretion without notice. In the event of termination or suspension of PRIVATE MOBILE CONNECTION AT&T VPN Access, Customer will not be responsible for the performance of any obligations pursuant to this Attachment that cannot reasonably be performed without PRIVATE MOBILE CONNECTION AT&T VPN Access. 4.8 Customer Contact; Test and Turn-Up. If deemed necessary by AT&T, Customer must designate a Customer representative ( Customer Contact ) with responsibility for assisting AT&T, during a mutually agreeable time and upon reasonable prior notice from AT&T, in the testing and deployment of PRIVATE MOBILE CONNECTION AT&T VPN Access (the Test and Turn-Up ). The Customer Contact s responsibilities with regard to Test and Turn-Up include, among other things: (a) validating failover functionality (if an optional backup PRIVATE MOBILE CONNECTION AT&T VPN Access has been ordered), (b) validating that the PRIVATE MOBILE CONNECTION AT&T VPN Access works properly and permits access to Customer s network and the Host Application, and (c) authorizing the final deployment of the PRIVATE MOBILE CONNECTION AT&T VPN Access. The PRIVATE MOBILE CONNECTION AT&T VPN Access will not be operational until the Customer Contact has participated in and approved all aspects of the Test and Turn-Up. 4.9 Liability. Notwithstanding anything in the Agreement (including this Attachment) to the contrary and without limitation as to the nature or amount of damages, Customer will be liable for all loss, costs and damages caused to AT&T s wireless network or other AT&T facilities through PRIVATE MOBILE CONNECTION AT&T VPN Access. 5. AT&T s Responsibilities. AT&T will establish and facilitate PRIVATE MOBILE CONNECTION AT&T VPN Access in accordance with the terms and conditions of this Attachment. Once Customer places a formal order with AT&T for PRIVATE MOBILE CONNECTION AT&T VPN Access, AT&T will formally place an order to build the AT&T VPN Access. AT&T will notify Customer in writing of the corresponding Activation Date. PRIVATE MOBILE CONNECTION AT&T VPN Access is available with either a one or two PVC option. In each instance, Customer will connect to a single router on AT&T s wireless network. 6. Charges. Customer must pay AT&T the applicable Set-Up Charges, AT&T VPN Access Monthly Service Charges, IP Charges and other charges set forth in this Set-Up Charges. PRIVATE MOBILE CONNECTION AT&T VPN Access Set- $1, Static IP Address Set-Up Charge (Per Pool Set-Up Instance) $ Custom APN Set-Up Charge $500.00
5 6.2 AT&T VPN Access Monthly Service Charges. Speed (Mbps) AT&T VPN Access Monthly Service $166 1 $ $195 2 $250 3 $310 4 $351 5 $437 6 $463 7 $499 8 $540 9 $ $ $ $1, $1, $1, $1,873 Speed (Mbps) 70 $2, $2, $2, $2, $3, $5, $6, $6, $7, $8, $9, $10, $13, $14, $15, $16,723 AT&T VPN Access Monthly Service 6.3 IP Charges Static IP Addresses. Customer must pay AT&T a monthly IP Charge of $3.00 per public static IP address provided by AT&T. Public Static IP addresses are only available pursuant to written agreement with AT&T Dynamic IP Addresses. Customer must pay AT&T a monthly IP Charge of $3.00 per public dynamic IP address provided by AT&T for each such public dynamic IP address in excess of 5, Other Charges Termination Charge. If Customer terminates PRIVATE MOBILE CONNECTION AT&T VPN Access or otherwise disconnects its PRIVATE MOBILE CONNECTION AT&T VPN Access connection within six (6) months of the Activation Date for any reason other than a breach by AT&T, in addition to any other charges payable under the Agreement, Customer must pay AT&T a PRIVATE MOBILE CONNECTION AT&T VPN Access early termination charge equal to $1, Order Cancellation Charge. If Customer cancels its order for PRIVATE MOBILE CONNECTION AT&T VPN Access before the Order Due Date, it must pay AT&T a fee of $550 for each PRIVATE MOBILE CONNECTION AT&T VPN Access cancelled Order Due Date Delay Charge. Customer must pay $550 for each PRIVATE
6 MOBILE CONNECTION AT&T VPN Access if any of the following occurs: (a) Customer requests a delay in the Order Due Date; and/or (b) Customer has not met any and all of its obligations under 4 of this Attachment. 7. Support. AT&T will provide Customer PRIVATE MOBILE CONNECTION AT&T VPN Access support through a toll free number to the applicable Customer Care representative twenty-four (24) hours per day, seven (7) days a week. 8. Ownership. All PRIVATE MOBILE CONNECTION -- AT&T VPN Access Components installed or provided by AT&T are and will remain the property of AT&T, and may be removed by AT&T at any time the PRIVATE MOBILE CONNECTION AT&T VPN Access or the associated PRIVATE MOBILE CONNECTION -- AT&T VPN Service or application is terminated, discontinued and/or disconnected. Customer authorizes AT&T to make an exchange or modification of any AT&T VPN Access or associated software at any time. All AT&T VPN Access installed or provided by Customer remain the property of Customer. 9. Warranty Disclaimer. FOR PURPOSES OF WARRANTIES AND CORRESPONDING DISCLAIMERS UNDER THE AGREEMENT, "EQUIPMENT" INCLUDES ALL PRIVATE MOBILE CONNECTION AT&T VPN Access AND "SERVICE" INCLUDES THE CONNECTION RIGHT AND ALL SERVICES PROVIDED IN CONNECTION WITH PRIVATE MOBILE CONNECTION AT&T VPN ACCESS. 10. Incorporation of Agreement. The terms, conditions and defined terms set forth in all documents comprising the Agreement (including, without limitation, this Attachment) apply throughout all such documents. In the event of any expressly conflicting provisions between this Attachment and the remainder of the Agreement with respect to the subject matter of this Attachment, the terms and conditions of this Attachment control but only with respect to PRIVATE MOBILE CONNECTION AT&T VPN Access.
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) AT&T VPN ACCESS ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) AT&T VPN ACCESS ATTACHMENT Last Revised: 2/1/2017 1. Private Mobile Connection AT&T VPN Access. Pursuant to the terms and conditions
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) -- MPLS INTERCONNECT ATTACHMENT Last Revised 12/20/17
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) -- MPLS INTERCONNECT ATTACHMENT Last Revised 12/20/17 1. Private Mobile Connection MPLS Interconnect. Pursuant to the terms and
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) FRAME RELAY ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) FRAME RELAY ATTACHMENT 1. Private Mobile Connection Frame Relay. Pursuant to the terms and conditions of the Agreement and this
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) FRAME RELAY ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) FRAME RELAY ATTACHMENT Last Revised 2/1/2017 1. Private Mobile Connection Frame Relay. Pursuant to the terms and conditions of
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) -- IP ENABLED PVC ATTACHMENT Last Revised 2/1/2017
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) -- IP ENABLED PVC ATTACHMENT Last Revised 2/1/2017 1. Private Mobile Connection IP Enabled PVC. Pursuant to the terms and conditions
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) PERMANENT VIRTUAL CIRCUIT ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) PERMANENT VIRTUAL CIRCUIT ATTACHMENT Last Revised 12/20/17 1. Private Mobile Connection Permanent Virtual Circuit. Pursuant to
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) NETWORK VPN ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) NETWORK VPN ATTACHMENT Last Revised 12/20/17 1. Private Mobile Connection Network VPN. Pursuant to the terms and conditions of
More informationPrivate Mobile Connection (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) COAM FRAME RELAY ATTACHMENT
Private Mobile Connection (formerly COMMERCIAL CONNECTIVITY SERVICES (CCS)) COAM FRAME RELAY ATTACHMENT Last Revised 2/1/2017 1. Private Mobile Connection Private Mobile Connection - COAM Frame Relay Attachment.
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) CUSTOM APN ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) CUSTOM APN ATTACHMENT Last Revised: 2/1/2017 1. Private Mobile Connection - Custom APN. Pursuant to the terms and conditions of
More informationPRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) CUSTOM APN ATTACHMENT
PRIVATE MOBILE CONNECTION (formerly COMMERCIAL CONNECTIVITY SERVICE (CCS)) CUSTOM APN ATTACHMENT Last Revised: 12/20/17 1. Private Mobile Connection - Custom APN. Pursuant to the terms and conditions of
More informationAT&T Dynamic Traffic Management Enterprise Attachment Last Revised 1/24/2018
AT&T Dynamic Traffic Management Enterprise Attachment Last Revised 1/24/2018 1. General. Pursuant to the terms and conditions of the Agreement (including, without limitation, this Attachment), AT&T will
More informationSERVICE TERMS AND SLA FOR LEASE OF DARK FIBER
SERVICE TERMS AND SLA FOR LEASE OF DARK FIBER Dark Fiber Lease. These are the service terms and service level agreement for the lease of Global Crossing Dark Fiber which apply to the provision of Dark
More informationTerms and Conditions - Dedicated Internet Access Service
Terms and Conditions - Dedicated Internet Access Service 1. Description of Service: Dedicated Internet Access ( DIA ) Service ( Service ), which includes T1, DS-3, Ethernet, Fast Ethernet, Gigabit Ethernet
More informationIP WAN SERVICE SCHEDULE
IP WAN SERVICE SCHEDULE 1. DEFINITIONS Additional Charge means charges to be determined by Vocus on a time and materials basis in respect of installation of additional infrastructure or charges payable
More informationSPECIFIC TERMS METRO ETHERNET SERVICE
SPECIFIC TERMS METRO ETHERNET SERVICE This Specific Terms form the Agreement between you and SP Telecommunications Pte Ltd (Reg No. 199700517K) and may be amended by the Application Form. It is agreed
More informationSecurity Annex for Firewalls Additional Terms for Firewall Service
CONTENTS 1 Glossary of Terms & Definitions... 2 2 Service Description... 2 2.1 Firewall Service... 2 2.2 Provisioning... 2 3 Firewall throughput... 3 4 Vendor Change... 3 5 Charges... 3 5.1 Charges payable
More informationVERIZON SELECT SERVICES INC. Page 1. SECTION 13 - EXHIBIT M - Network-Based IP VPN SERVICE
VERIZON SELECT SERVICES INC. Page 1 Quote Number or CBS/CNE Tracking Number: 1) Description of Service. Internet Protocol-Virtual Private Network (IP VPN) Service (Service) is a packet-based advanced data
More informationAT&T Dynamic Traffic Management Public Safety Attachment Effective 01/24/2018
AT&T Dynamic Traffic Management Public Safety Attachment Effective 01/24/2018 1. General. Pursuant to the terms and conditions of the Agreement (including, without limitation, this Attachment), AT&T will
More informationXO SITE SECURITY SERVICES
XO SITE SECURITY SERVICES 1.0 Product and Services 1.1 Product Description. XO Site Security (the "Service") is a managed security service which uses Premises-based, multi-threat sensing Customer Premises
More informationAGREEMENT FOR RECEIPT AND USE OF MARKET DATA: ADDITIONAL PROVISIONS
EXHIBIT C AGREEMENT FOR RECEIPT AND USE OF MARKET DATA: ADDITIONAL PROVISIONS 21. NYSE DATA PRODUCTS (a) SCOPE This Exhibit C applies insofar as Customer receives, uses and redistributes NYSE Data Products
More informationFair Use Policy. nbn Ethernet Product Module. Wholesale Broadband Agreement
Fair Use Policy nbn Ethernet Product Module Wholesale Broadband Agreement This document forms part of NBN Co s Wholesale Broadband Agreement, which is a Standard Form of Access Agreement for the purposes
More informationCOMCAST ENTERPRISE SERVICES PRODUCT-SPECIFIC ATTACHMENT SOFTWARE-DEFINED WIDE AREA NETWORKING (SD-WAN)
ATTACHMENT IDENTIFIER: SD-WAN, Ver. 1.0 COMCAST ENTERPRISE SERVICES PRODUCT-SPECIFIC ATTACHMENT SOFTWARE-DEFINED WIDE AREA NETWORKING (SD-WAN) The following additional terms and conditions are applicable
More informationXO Wide Area Network ( WAN ) Services IP Virtual Private Network Services Ethernet VPLS Services
1.0 PRODUCT AND SERVICES 1.1 Product Descriptions. XO Wide Area Network ( WAN ) Services IP Virtual Private Network Services Ethernet VPLS Services (a) XO IP VPN. XO IP VPN is a layer 3 data networking
More informationBT One Cloud Cisco UK Schedule to the General Terms
BT One Cloud Cisco UK Schedule to the General Terms Contents A note on you... 2 1 Service Summary... 2 2 Standard Service Components... 2 3 Service Options... 2 4 Service Management Boundary... 3 5 Associated
More informationSERVICE DESCRIPTION 2-5: LOCAL LEASED CIRCUIT FOR OLO (LLCO)
SERVICE DESCRIPTION 2-5: LOCAL LEASED CIRCUIT FOR OLO (LLCO) 1. THE SERVICE The Local Leased Circuit for OLO (LLCO) Service is a wholesale dedicated private leased circuit service for carrying Access Seeker
More informationTIMICO LIMITED SERVICE SPECIFIC SCHEDULES
TOTAL HOSTING DEFINITIONS In this Service Specific Schedule, the following expressions shall have the following meaning unless the context otherwise requires: Compute Data Centre Infrastructure Data Centre
More informationADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION ( OSSI ) without SITE AUDIT SERVICES EXHIBIT
ADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION ( OSSI ) without SITE AUDIT SERVICES EXHIBIT This exhibit incorporates by reference the terms of your order for Oracle Standard System Installation
More informationFibre & ADSL Broadband - Specific Terms and Conditions
Fibre & ADSL Broadband - Specific Terms and Conditions Issue date: 1 st March 2018 1 DEFINITIONS 1.1 These Specific Terms and Conditions are to be read in conjunction with TNBN Ltd Terms and Conditions
More informationADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION ( OSSI ) with SITE AUDIT SERVICES EXHIBIT
ADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION ( OSSI ) with SITE AUDIT SERVICES EXHIBIT This exhibit incorporates by reference the terms of your order for Oracle Standard System Installation
More informationSLA. Service Level Agreement v1.0. Published: September 2014
SLA Service Level Agreement v1.0 Published: September 2014 The information contained in this document represents the current view of Circuit ID on the issues discussed as of the date of publication. Because
More informationADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION (OSSI) BASIC SERVICE EXHIBIT
ADVANCED CUSTOMER SUPPORT ORACLE STANDARD SYSTEM INSTALLATION (OSSI) BASIC SERVICE EXHIBIT This exhibit incorporates by reference the terms of the order for Oracle Standard System Installation ( OSSI )
More informationShoreham Telephone LLC d/b/a OTT Communications
DOCUMENT (RTC DOCUMENT) CONTAINING WHOLESALE APPLICABLE TO FURNISHED BY Shoreham Telephone LLC d/b/a OTT Communications FOR July 1, 2017 TABLE OF CONTENTS Page No. Section 1: Broadband Access Service..
More informationSanuk Systems Broadband Service. Terms and Conditions
Revision 1.1 2014-01-01 Sanuk Systems Broadband Service Terms and Conditions These are the Terms and Conditions that apply to Sanuk Systems Broadband Service (minimum 12 month term). These Terms and Conditions
More informationMailbox Rental Terms and Conditions
Mailbox Rental Terms and Conditions (valid from 26th September 2018) Subject to the customer ("the Customer") observing the Terms and Conditions set out below, Mail Boxes Etc. ("the Company") agrees to
More informationNEOBROADBAND LTE SERVICE SCHEDULE
Liquid Telecommunications South Africa (Pty) Ltd 401 Old Pretoria Main Road Halfway House, Midrand 1685 South Africa T +27 11 585 0000 NEOBROADBAND LTE SERVICE SCHEDULE Liquid Telecom Offices Mauritius
More informationSchedule 2g(b) additional terms for VPN Branch service 1. SERVICE DESCRIPTION
1. SERVICE DESCRIPTION Interoute s VPN Branch service (hereinafter the Service ) is a Fully Managed IPSec access service allowing connection to the Customer s VPN Branch and/or any IP VPN Sites provided
More informationVOCUS SIP SERVICE SCHEDULE
VOCUS SIP SERVICE SCHEDULE 1 SERVICE DESCRIPTION 1.1 This Service Schedule applies to SIP service (Vocus SIP Service). The Vocus SIP Service enables a switch to be connected to the PSTN via SIP/IP/RTP
More informationHOSTING SERVICES AGREEMENT
HOSTING SERVICES AGREEMENT 1 Introduction 1.1 Usage. This Schedule is an addition to and forms an integral part of the General Terms and Conditions, hereafter referred as the "Main Agreement". This Schedule
More informationSPECIFIC SERVICE TERMS FOR GLOBAL CROSSING ENTERPRISE VoIP TOLL-FREE SERVICES
SPECIFIC SERVICE TERMS FOR GLOBAL CROSSING ENTERPRISE VoIP TOLL-FREE SERVICES Global Crossing Enterprise VoIP Toll-Free Service These are the specific service terms for Global Crossing s Enterprise VoIP
More informationAcceptable Use Policy
Acceptable Use Policy This Acceptable Use Policy is in addition to South Central Communication s Terms of Service and together the documents constitute the Agreement between South Central Communications
More informationTechTarget Event Sponsorship Terms and Conditions
TechTarget Event Sponsorship Terms and Conditions TechTarget, Inc. ( TechTarget ) and the company listed on the applicable Insertion Order(s) as the sponsor of the Event(s) ( Sponsor ) each agree that
More informationParticipation Agreement for the ehealth Exchange
Participation Agreement for the ehealth Exchange This Participation Agreement for the ehealth Exchange ("Agreement") is entered into as of the last date written below ( Effective Date ) by and between
More informationInternet Service Provider Agreement
Internet Service Provider Agreement 1. Introduction By using this Internet service ( Service ) you agree to be bound by this Agreement and to use the Service in compliance with this Agreement, our Acceptable
More informationEpicor ERP Cloud Services Specification Multi-Tenant and Dedicated Tenant Cloud Services (Updated July 31, 2017)
Epicor ERP Cloud Services Specification Multi-Tenant and Dedicated Tenant Cloud Services (Updated July 31, 2017) GENERAL TERMS & INFORMATION A. GENERAL TERMS & DEFINITIONS 1. This Services Specification
More informationREVISION HISTORY DATE AMENDMENT DESCRIPTION OF AMENDMENT
REVISION HISTORY DATE AMENDMENT DESCRIPTION OF AMENDMENT SERVICE DESCRIPTION Page 1 of 17 SERVICE DESCRIPTION 2-11: WHOLESALE DSL SERVICE 1. THE SERVICE The Wholesale DSL service is a service which enables
More informationMobile Banking and Mobile Deposit Terms & Conditions
Mobile Banking and Mobile Deposit Terms & Conditions PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS BEFORE PROCEEDING: This Mobile Banking and Mobile Deposit Addendum ( Addendum ) to the Old National
More informationLOGO LICENSE AGREEMENT(S) CERTIPORT AND IC³
LOGO LICENSE AGREEMENT(S) CERTIPORT AND IC³ EXHIBIT B-2 LICENSEE: Address: Attention: Phone: Fax: Email: Account #: CERTIPORT LOGO LICENSE AGREEMENT Authorized Testing Centers This Logo License Agreement
More informationSupport Policy and Service Level Commitment
Support Policy and Service Level Commitment This Support Policy and Service Level Commitment ( SLC ) is between ZIP Telecom Inc. ( ZIP ) and the Client ( Client ). This SLC describes the terms and conditions
More informationADVANCED CUSTOMER SERVICES ORACLE TRANSITION SERVICE EXHIBIT
ADVANCED CUSTOMER SERVICES ORACLE TRANSITION SERVICE EXHIBIT This exhibit incorporates by reference the terms of the order for Oracle Transition Service. A. Description of Services. i. If Your order contains
More informationCC COMMUNICATIONS TELEPHONE TARIFF NO. 21 Reissued PAGE NO. 1 CANCELS PAGE NO. 1 INTEGRATED SERVICES DIGITAL NETWORK TABLE OF CONTENTS: REVISION PAGE
Reissued PAGE NO. 1 CANCELS PAGE NO. 1 TABLE OF CONTENTS: REVISION PAGE Table of Contents Reissued 1 Description of ISDN Service Reissued 2 Regulations and Conditions Reissued 2 Regulations and Conditions
More informationOur Customer Terms Page 1 of 14 Telstra s Network IVR Solution
Our Customer Terms Page 1 of 14 Contents Click on the section you are interested in. 1 About the Network IVR Solution section 3 Our Customer Terms 3 Inconsistencies 3 2 Network IVR Solution 3 Eligibility
More information10. Unbundled Dark Fiber 10.1 General
Verizon New England Inc. Page 1 Second Revision Canceling First Revision 10.1 General 10.1.1 Description A. For purposes of this Part B, Section 10, the terms business line, fiber-based collocator, and
More informationCOMPLEX BUSINESS SERVICE GUIDE FOR INTEREXCHANGE INTERSTATE, AND INTERNATIONAL SERVICES
BellSouth Long Distance, Inc. Original Page 1 Effective June 30, 2010 or upon expiration of a Customer's term plan agreement, if its end date is later than June 30, 2010, BellSouth Long Distance Private
More informationSERVICE SCHEDULE & ADDITIONAL TERMS AND CONDITIONS FOR DIRECT WHOLESALE INTERCONNECT VOICE SERVICE
SERVICE SCHEDULE & ADDITIONAL TERMS AND CONDITIONS FOR DIRECT WHOLESALE INTERCONNECT VOICE SERVICE The following terms and conditions are additional to those in the prevailing Viatel General Terms and
More informationUpdated December 12, Chapter 10 Service Description IBM Cloud for Government
Updated December 12, 2018 Chapter 10 Service Description IBM Cloud for Government IBM Cloud for Government This Service Description describes IBM s Cloud for Government available to Clients under the Federal
More informationIP WAN SERVICE SCHEDULE. Business Hours means between the hours of 9am and 5pm, on a Business Day.
IP WAN SERVICE SCHEDULE 1. DEFINITIONS 24x7x4 means 24x7x365 with a four (4) hour response target. 24x7x365 means 24 hours per day, 7 days per week. means between the hours of 9am and 5pm, on a Day. Customer
More informationDIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE
Title Page DIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE REGULATIONS, RATES, AND CHARGES Applying to the Provision of DSL For Customers of This DSL Service Guide does not include Internet Access, Content
More informationManaged WAN SLA. Contents
Managed WAN SLA Contents Terminology... 2 Service Description... 2 General... 2 Levels and Offerings... 2 Private Network Services... 2 Features... 2 Internet Access... 3 Features... 3 Service Level Metrics...
More informationPART 7 - Central Office Optional Features Original Sheet 1 SECTION 3 - Complementary Network Services (CNS) 7.3 COMPLEMENTARY NETWORK SERVICES
PART 7 - Central Office Optional Features Original Sheet 1 7.3.1. ENHANCED SERVICE PROVIDER SERVICES 7.3.1.1. BASIC SERVICE ELEMENTS A. DESCRIPTION Basic Service Elements (BSEs) are new services for Enhanced
More informationThese terms are product specific terms which apply to our Microwave Service.
CONDITIONS OF SERVICE - MICROWAVE SERVICES 1. ABOUT These terms are product specific terms which apply to our Microwave Service. 2. APPLICATION We will supply the Microwave Service to you pursuant to the
More informationTHE VERIZON TELEPHONE COMPANIES TARIFF F.C.C. NO. 11 2nd Revised Page 35-1 Cancels 1st Revised Page 35-1 ACCESS SERVICE
2nd Revised Page 35-1 Cancels 1st Revised Page 35-1 35. TARIFFED SERVICE COMPONENTS 35.1 General The Tariffed Service Components offered in this Section 35 are for the exclusive use of customers for connecting
More informationAT&T Texas Section: 44 Dallas, Texas Sheet: 1 Issued: October 31, 2014 Revision: 1 DEER PARK EMERGENCY NETWORK SERVICE
Dallas, Texas Sheet: 1 1. Service Description 1.1 Deer Park Emergency Network Service (ENS) is an optional, specific use communications arrangement. ENS is a private switched network which permits calling
More informationDIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE
Title Page DIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE REGULATIONS, RATES, AND CHARGES Applying to the Provision of DSL For Customers of This DSL Service Guide does not include Internet Access, Content
More information*Viola Business Fiber Internet**
*Viola Business Fiber Internet** Business Name (Please Print): Address: City: State: Zip: Billing address if different: Business Phone ( ) Cell Phone: ( ) PACKAGES: Check all services for which you are
More informationSchedule Identity Services
This document (this Schedule") is the Schedule for Services related to the identity management ( Identity Services ) made pursuant to the ehealth Ontario Services Agreement (the Agreement ) between ehealth
More informationDIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE
DIGITAL SUBSCRIBER LINE (DSL) SERVICE GUIDE REGULATIONS, RATES, AND CHARGES Applying to the Provision of DSL For Customers of Wilson Telephone Company, Inc. This DSL Service Guide does not include Internet
More informationZ.com Hosting Service Order
1 Z.com Hosting Service Order This Z.com Hosting Service Order (hereinafter referred to as the Order ) is an integral part of the Master Service Agreement (hereinafter referred to as the Agreement or MSA
More informationBT Assure Cloud Identity Annex to the General Service Schedule
1 Defined Terms The following definitions apply, in addition to those in the General Terms and Conditions and the General Service Schedule of the Agreement. Administrator means a Customer-authorised person
More informationThese terms are product specific terms which apply to our DSL Services.
CONDITIONS OF SERVICE - DSL SERVICES 1. ABOUT These terms are product specific terms which apply to our DSL Services. 2. APPLICATION We will supply the DSL Services to you pursuant to the terms and conditions
More informationMYO. Residential Internet Access and Telephone Services. Pricing and Services Information Guide. Connecting People Workplaces and Communities
MYO New Pivit Advantage Series Make Your Own Internet Access Plans Connecting People Workplaces and Communities Residential Internet Access and Telephone Services Pricing and Services Information Guide
More informationBT Compute Protect Schedule to the General Terms
BT Compute Protect Schedule to the General Terms Contents A note on you... 2 Words defined in the General Terms... 2 Part A The BT Compute Protect Service... 2 1 Service Summary... 2 2 Standard Service
More informationSolution Pack. Managed Services Virtual Private Cloud Security Features Selections and Prerequisites
Solution Pack Managed Services Virtual Private Cloud Security Features Selections and Prerequisites Subject Governing Agreement DXC Services Requirements Agreement between DXC and Customer including DXC
More informationSCHEME OF SUPERVISION AND CONTROL OF THE USE OF THE HONG KONG GREEN MARK GENERAL REQUIREMENTS AND OBLIGATIONS APPLICABLE TO ALL CERTIFIED COMPANIES
SCHEME OF SUPERVISION AND CONTROL OF THE USE OF THE HONG KONG GREEN MARK PART 1: GENERAL REQUIREMENTS AND OBLIGATIONS APPLICABLE TO ALL CERTIFIED COMPANIES GENERAL Companies that are authorized to use
More informationThis Access Agreement (the "Agreement") for the use of Math-Whizz Teachers Resource for Schools is between:-
Access Agreement for the use of Math-Whizz Teachers Resource for Schools IMPORTANT: Please read carefully these terms and conditions regarding your use of the Math-Whizz Teachers Resource for Schools service
More informationProduct Guide Verizon Delaware LLC. Section 10A Delaware LLC 1st Revised Sheet 1 Cancels Original Sheet 1. ISDN Service
Delaware LLC 1st Revised Sheet 1 Cancels Original Sheet 1 A. INDIVIDUAL LINE BUSINESS IntelliLinQ BRI 1 1. General Individual Line Business IntelliLinQ BRI is an optional service arrangement for use with
More informationQNB Bank-ONLINE AGREEMENT
This is an Agreement between you and QNB Bank ("QNB"). It explains the rules of your electronic access to your accounts through QNB Online. By using QNB-Online, you accept all the terms and conditions
More informationTABLE OF CONTENTS. A. Applicability 1 B. Definitions of Services 1
Original Cal. P.U.C. Index Sheet No. 1 TABLE OF CONTENTS INDEX SHEET NO. I. GENERAL A. Applicability 1 B. Definitions of Services 1 II. REGULATIONS A. Application for Service 2 B. Rates and Charges 2 C.
More informationSchedule EHR Access Services
This document (this Schedule") is the Schedule for Services ( EHR Access Services ) related to access to the electronic health records ( EHR ) maintained by ehealth Ontario and the use of information in
More informationSchedule 2a for Capital Leases
1. SERVICE DESCRIPTION The Interoute Managed Bandwidth service comprises protected Circuits and unprotected Circuits carrying communications traffic between fixed points. 2. DEFINITIONS In this Agreement,
More informationPayment Card Industry (PCI) 3-D Secure (PCI 3DS) Qualification Requirements for 3DS Assessors
Payment Card Industry (PCI) 3-D Secure (PCI 3DS) Qualification Requirements for 3DS Assessors Version 1.0 November 2017 Document Changes Date Version Description November 2017 1.0 Initial Release of the
More informationManaged WAN SLA. Contents
Managed WAN SLA Contents Terminology... 2 Service Description... 2 Service Offerings... 2 Private Network Services... 2 Ethernet Connectivity... 2 T-1 Connectivity... 3 Other Connectivity... 3 Internet
More informationNetwork Services BT MPLS (Marketed as IP Connect Global)
Contents 1. 2. Network Services Customer Responsibilities 3. Network Services General 4. Service Management Boundary 5. Defined Terms Network Services Where the Customer selects Service as detailed in
More informationThese Leased Lines Specific Terms and Conditions of Supply are to be read in conjunction with our General Terms and Conditions of Supply.
Leased Lines Specific Terms and Conditions 1 DEFINITIONS These Leased Lines Specific Terms and Conditions of Supply are to be read in conjunction with our General Terms and Conditions of Supply. All definitions
More informationOUR CUSTOMER TERMS CLOUD SERVICES - INFRASTRUCTURE
CONTENTS 1 ABOUT THIS PART... 2 2 GENERAL... 2 3 CLOUD INFRASTRUCTURE (FORMERLY UTILITY HOSTING)... 2 4 TAILORED INFRASTRUCTURE (FORMERLY DEDICATED HOSTING)... 3 5 COMPUTE... 3 6 BACKUP & RECOVERY... 8
More informationService Any or all services by the Company provided pursuant to this Business Service Guide.
BELLSOUTH LONG DISTANCE, INC. 2nd Revised Page 3 SECTION 1 TERMS AND ABBREVIATIONS Pay Telephone - Telephone instruments provided by the Company, Customer, Confinement Institution or other third party
More informationService Description: Cisco Technical Services Advantage (Releases 1.0 through 2.3)
Page 1 of 8 Service Description: Cisco Technical Services Advantage (Releases 1.0 through 2.3) This document describes Cisco Technical Services Advantage support services. Related Documents: This document
More informationHPE Education Services ESE (East and South Europe) Terms and Conditions
HPE Education Services ESE (East and South Europe) Terms and Conditions These terms and conditions govern the purchase of education services from Hewlett Packard Enterprise Company ( HPE ). 1. Definitions
More informationMobile Banking Enrollment Terms & Conditions
END USER TERMS Mobile Banking Enrollment Terms & Conditions This service is provided to you by Bremer Bank and powered by a Third Party (the Licensor ) mobile technology solution. Section A of these End
More informationYou may use the Service to either access, establish or change the following:
Online Access Agreement June 18, 2015 (Revision date) I. Introduction This Online Access Agreement (this "Agreement") contains the terms that govern your use of the Participants' Private Area of the www.afmsagaftrafund.org
More informationSCHEDULE 14 POST OFFICE BOX / BAG / COMMON BOX / ELECTRONIC NOTIFICATION SERVICE TERMS AND CONDITIONS
SCHEDULE 14 POST OFFICE BOX / BAG / COMMON BOX / ELECTRONIC NOTIFICATION SERVICE TERMS AND CONDITIONS 1 Introduction 1.1 These special service terms and conditions are supplementary to the Australia Post
More informationSure Broadband Services Service Specific Terms and Conditions
Sure Broadband Services Service Specific Terms and Conditions SURE (GUERNSEY) LIMITED ( SURE ) BROADBAND SERVICES DESCRIPTION Sure s Broadband services provide always-on Internet connections. They are
More informationPRODUCT DESCRIPTIONS AND METRICS
PRODUCT DESCRIPTIONS AND METRICS Adobe PDM - Adobe LiveCycle Managed Services (2014v1) The Services described in this PDM are Managed Services and are governed by the terms of the General Terms, the Exhibit
More informationNetwork Services Internet VPN
Contents 1. 2. Network Services Customer Responsibilities 3. Network Services General 4. Service Management Boundary 5. Defined Terms Network Services Where the Customer selects as detailed in the Order
More informationBLACKBERRY APP WORLD AND BLACKBERRY PAYMENT SERVICE ADDENDUM TO THE BLACKBERRY ID AGREEMENT
BLACKBERRY APP WORLD AND BLACKBERRY PAYMENT SERVICE ADDENDUM TO THE BLACKBERRY ID AGREEMENT IN ORDER TO PURCHASE AND/OR DOWNLOAD ANY PRODUCTS OR SERVICES FROM BLACKBERRY APP WORLD OR USE THE BLACKBERRY
More informationCOMPLEX BUSINESS SERVICE GUIDE FOR INTEREXCHANGE INTERSTATE, AND INTERNATIONAL SERVICES
BellSouth Long Distance, Inc. Original Page 1 Access Line - A facility arrangement that connects a Customer's or Authorized User s location to the Company's network switching center. ACF - Access Coordination
More informationADDITIONAL TERMS FOR HOSTED IP TELEPHONY SERVICES SCHEDULE 2K(B)
ADDITIONAL TERMS FOR HOSTED IP TELEPHONY SERVICES SCHEDULE 2K(B) CONTENTS 1. Service Description... 3 2. Definitions... 3 3. Service Terms... 3 4. IP Phones... 4 5. Customer Obligations... 4 6. Access
More informationMCImetro ACCESS TRANSMISSION VA S.C.C. TARIFF NO. 3 SERVICES OF VIRGINIA, INC. Original Page No. 9 ACCESS SERVICES
Original Page No. 9 1. DEFINITIONS Certain terms used generally throughout this tariff for the Access Services of this Company are defined below. Access Code: A uniform five or seven digit code assigned
More informationIBM Managed Security Services for Security
Service Description 1. Scope of Services IBM Managed Security Services for E-mail Security IBM Managed Security Services for E-mail Security (called MSS for E-mail Security ) may include: a. E-mail Antivirus
More informationEnterprise Cloud. Service Level Agreement
Enterprise Cloud Service Level Agreement Ver1.5 June, 1st, 2016 Copyright 2013 NTT Communications Corporation. All rights reserved 1 Enterprise Cloud Service Level Agreement 1. Purpose 1.1 This Service
More informationROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DATA END USER TERMS ( End User Terms )
ROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DATA END USER TERMS ( End User Terms ) Introduction These End User Terms permit the use of PAF Data in Solutions by End Users. These terms are not applicable
More information