Strategy is Key: How to Successfully Defend and Protect. Session # CS1, February 19, 2017 Karl West, CISO, Intermountain Healthcare
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1 Strategy is Key: How to Successfully Defend and Protect Session # CS1, February 19, 2017 Karl West, CISO, Intermountain Healthcare 1
2 Speaker Introduction Karl West Chief Information Security Officer Intermountain 2
3 Conflict of Interest Karl West Has no real or apparent conflicts of interest to report. 3
4 Agenda Having a robust cybersecurity program. Cybersecurity starts with leadership at the top. It s about the people, people! Process, process, process. Technology, the game changer. Identify, Protect, Detect, Respond & Recover. 4
5 Learning Objectives Describe how to make privacy and security a focus at your organization. Discuss why a loss of IT assets is a better proposition than suffering a breach Demonstrate why people are your biggest strength and weakness in privacy and security (e.g., social engineering exploits). Outline what health systems are doing to secure connected medical devices. Explain why and illustrate how internal coordination and both internal and external information sharing are keys to defending against cyber threats and compromises. 5
6 Having a Robust Cybersecurity Program The demand for access to ALL data at any time and from any place, has increased our productivity, but at the same time elevated RISK. 6
7 Threats [There has been a] 125% increase in healthcare data breaches over the last five years. -- FBI National Healthcare Cybersecurity Briefing DDoS 83% (Q1- Q2 2016) Phishing 250% (Q1 2016) Spear Phishing 22% ( ) CEO 70% CFO 30% source: Wombat 2016 State of the Phish Phishing attacks remain the number one method of malware infiltration and breach. 7
8 Vulnerabilities People (employees, contractors, customers) BYOD Social engineering Internet of Things (IoT) Cloud Deferred maintenance (aging systems) Patch Management Personal use (comingled data) 8
9 Identity Management Multi-factor authentication Biometrics Appropriate level/access/role Privileged Account Monitoring Risk-based access control Behavior based flagging (trust-butverify) Understand and audit user/business need Physical access security measures 9
10 Architecture & Engineering SSDLC Network segmentation Perimeter controls aren t dead Cloud strategy Build/buy with security in mind 10
11 Detection & Response Security Operations Center Incident Response System Playbooks Anomalous behavior Collaborative SOCs - ISAOs Public & Private integration Insider Threat Privileged account monitoring 11
12 Please use blank slide if more space is required for charts, graphs, etc. To remove background graphics, right click on selected slide, choose Format Background and check Hide background graphics. Remember to delete this slide, if not needed. 12
13 How to Approach this Elephant Many Ways to View the Problem 13
14 It s about the People, People! Past Security an IT problem Users warned about transmission by media Individual device protection Present Perimeter protection Firewall Users educated on appropriate use & protection Monitored/audited use Future Security culture Cyber hygiene CISA, ISAO & Security Analytics Personal cyber health profiles Individual cybersecurity responsibility (digital citizenship) Processes Technology People 14
15 Leadership 15
16 People Education Risk management framework Security Activity Report In healthcare, people are the greatest resource, but they are also the greatest weakness to security. 16
17 Process, Process, Process Policy RMF Data Dictionary Common Controls Playbooks Procurement Asset Management Data Transfer 17
18 Incidents Loss of assets is better than a breach Digital assets versus Physical assets Loss of physical assets, safe harbor, and breach Compliance versus maturity What is a data dictionary? Data classification? What to protect, where, and when? 18
19 Technology, the game changer SIEM Network Segmentation Incident Management AV Endpoint Encryption CISA/ISAO 19
20 Questions Karl West, CISO & AVP Intermountain 20
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