FC300 Handheld. Product Overview. Bill Ballinger Product Manager, Handheld Systems Itron Inc. Liberty Lake, WA

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2 FC300 Handheld Product Overview Bill Ballinger Product Manager, Handheld Systems Itron Inc. Liberty Lake, WA

3 Topics Covered G5 / FC200 Update FC300 Handheld Itron s New Handheld Partner FC300 Features Application Support FC300 Ordering Information FC300 Support

4 FC200/G5 Support Reminder End of New Sale was December 31, 2009 Contract maintenance ends FC200: December 31, 2011 G5: December 31, 2012 After contract maintenance, handhelds will continue to be supported on a time and materials basis so long as parts are available All efforts are being made to support FC200 and G5 as long as possible FC200 SRead radio upgrades are available to support datalogging

5 FC300 Itron s newest Rugged Handheld Superior Performance in Harsh Environments Sealed against water and dust IP67 Exceeds Mil Spec level drop and vibration performance Increases Worker Productivity Quick application run time Large primary keys Full alphanumeric keyboard Outdoor readable display Audio and vibration feedback Full shift battery with hot swap capability Assist with keyed reads in dark locations Integrated Flashlight Full suite of wired and wireless connectivity Improves Meter Installation Time Integrated GPS, Imager, Barcode Scanner Integrated SRead radio for reading and programming FC200 Replacement FC300

6 Itron s New Handheld Partner - LXE LXE is Headquartered in Norcross, GA Subsidiary of EMS Technologies (NASDAQ: ELMG) LXE will not compete with Itron in our Utility Market The FC300 and it s feature set is unique and exclusive to Itron FC300 and associated key accessories will be Itron branded All FC300 s will be produced, shipped and serviced from LXE in Norcross, GA and under contract with Itron

7 Basic Handheld Differences Feature FC300 FC200 Operating System Windows CE 5.0 Windows CE 4.2 Processor 806 MHz 400 MHz Bluetooth Standard Optional Vibration Feedback Standard Not Available Rubber Overmold Standard Not Available Integrated Flashlight Standard Not Available WLAN Optional Optional GPS Receiver Integrated or BT External via Bluetooth Only Scanner/Imager Integrated or BT External via Bluetooth Only System Backup Automatic by Windows CE 5.0 Manual by irescue

8 Basic Keyboard Differences

9 Keyboard Operational Differences Feature FC300 FC200 Special Characters Blue + Key Orange + Key Volume Up Volume Down Blue + V + Up Arrow + Enter Blue + V + Down Arrow + Enter Blue + V + Up Arrow + Enter Blue + V + Down Arrow + Enter Brightness Up Blue + B + Up Arrow Orange + 7 Brightness Down Blue + B + Down Arrow Orange + O (Oh) Soft Boot Orange + Z + F1 Hold down Orange + Power (Red) For x seconds Hard Boot Hold down Power key for 15 seconds. Press Power to resume. Hold down Orange + Blue + Power (Red) For x seconds

10 FC300 GPS Accuracy * Position Velocity 10 meters, 2DRMS 5 meters 2DRMS, SBAS corrected 24 meters/minute About this diagram: The image displays a set of GPS points (shown as blue "x"s) with 95% of these readings contained within a large circle. "2drms" would represent the length of the resulting radius.

11 FC300 GPS vs Trimble GPS for Surveying Trimble GeoXT FC300 GPS

12 What is an Imager? Reads Linear and 2D barcodes r2 Linear C39 2D PDF417 Capture Images at distance

13 Slide 12 r2 repalce slide rkinsey, 9/13/2010

14 Capture As found for discrepancy resolution

15 FC300 Application Support EPL EPL Pro FDM Endpoint Tools FDM FCS MV- RS SRead v5.5 v5.5 v1.0 v1.1 v2.1 v8.0 Imager photo - v5.5 - v1.1 roadmap - Imager barcode v5.5 v5.5 v1.0 v1.1 roadmap - GPS Record position - v5.5 - v1.1 v2.1 TBD GPS Map TBD TBD - GPS Navigate TBD TBD - Vibration Feedback v2.1 - WLAN b/g - TBD - TBD v2.1 - WWAN GSM AT&T - TBD - TBD - -

16 FC300 - Other things you should know SRead Radio models will read all legacy endpoint/meters and support our latest 100G Datalogging ERTs. (same radio as FC200SR) FC300 Radios are hardware ready for SCM+ Itron offers a complete set of accessories Vehicle Dock for MCLite Single Slot Dock with extra battery charging bay and all communications ports Five Slot Dock with Ethernet communications that can be daisy chained Holster with belt and carrying cases Five-bay multi-dock FC200 accessories are not compatible with FC300 Supports all probes used on G5 s and FC200 s Single bay desktop dock Vehicle dock

17 Powering Options No Dock Order one: Choose and order one: Order one: Choose and order one: North America 9000A066CBLPWRAC European CABLE USB MX9051CABLE Denmark CABLE Italy CABLE Power Supply MX9302 PWRSPLY Switzerland CABLE United Kingdom CABLE RS232 MX9055CABLE Australia CABLE

18 Powering Options Single Dock Order one: Order one: Order one: Choose and order one: DOCK, DESK FC3002DSKCRDL North America 9000A066CBLPWRAC European CABLE Denmark CABLE Comes with USB Cable Power Supply MX9302 PWRSPLY Italy CABLE Switzerland CABLE United Kingdom CABLE Australia CABLE

19 Powering Options Multi-Dock Order one: Order one: Every IT Staff needs one one Choose and order one: DOCK, 5-BAY MULTI FC3004MLTDOCK USB MX9051CABLE North America 9000A066CBLPWRAC European CABLE Denmark CABLE Comes with Comes with DOCK, DESK FC3002DSKCRDL Order power supply too! Italy CABLE Switzerland CABLE Power supply Ethernet Cable United Kingdom CABLE Australia CABLE

20 Powering Options Vehicle Dock Order one: Order one: Order one: DOCK, VEHICLE FC3005VMCRADLE PWRSPLY, VEHICLE DOCK MX9387PWRSPLY (not for use with MC Lite)

21 Available Accessories Car charger for use if no vehicle dock RAM Ball mount for vehicle dock for use if customer has existing mount bracket Carrying case two sizes (with and without radio) comes with shoulder strap Holster comes with belt Touch screen protector 10 pack Vehicle cradle RAM mount kit includes two ball joints and arm and screws Female to female null modem cable connects desk dock to PC Male to male DB9-25 null modem

22 Replacement parts Handstrap Tethered I/O Port cover 10 pack Antennas Battery Tethered stylus 10 pack Hirose port cover 10 pack

23 FC300 Drop Ship Process Orders placed via or FAX Itron places order with suppliers FC300 is built to order Average lead-time for forecasted orders is 3 weeks Itron carries no inventory and our Contract Manufacturer carries very little Just-in-time Manufacturing

24 Quick Start Guide ships with each unit

25 Pre-loaded Software r3 Endpoint-Link 5.5 FDM Endpoint Tools 1.0 MV-RS 8.0 Loader FCS 2.1 Loader

26 Slide 24 r3 verify versions rkinsey, 9/13/2010

27 Maintenance and Support Telephone Support , option 2 Based at Itron HQ in Liberty Lake, WA The first number to call for any issue: Software, Hardware, anything Support support@itron.com Submit and track RMAs support.itron.com Itron offers an Annual Maintenance Agreement 3 day turn-time on maintenance repairs (exclusive of shipping) Time and Material repairs are also available

28 Itron Access is your resource r4

29 Slide 26 r4 verify RMA process & Screens rkinsey, 9/13/2010

30 FC300 Summary Runs your mission critical Meter Data Collection software MV-RS 8.0 or higher FCS 2.1 or higher EPL 5.5.x and EPL/Pro 5.5.x FDM Endpoint Tools 1.0 or higher Co-exists with FC200 when latest applications are loaded Improved ruggedness, technology and features over any previous Itron handheld r5 Improved repair process and turn-times Centralized Itron support center over telephone,

31 Slide 27 r5 verify with Merrick rkinsey, 9/13/2010

32 FC300 PRODUCT OVERVIEW THANK YOU!

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