Alcatel Advanced Reflexes. Alcatel OmniPCX Enterprise

Transcription

1 Alcatel Advanced Reflexes Alcatel OmniPCX Enterprise

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3 How to use this guide You have an Alcatel Advanced REFLEXES digital telephone. The large display, a navigator and and alphabetic keypad ensure ease and comfort of use. Actions Navigator Off-hook Hang up Description of an action or context Move the navigation key up, down, right or left Display and display keys Partial view of the display Display key Programmable keys and icons Line or programmable key Icon corresponding to a key Pre-programmed key Keypad Numeric keypad 2ABC Audio keys Alphabetic keypad Specific key on numeric keypad Loudspeaker Hands free Reduce volume Increase volume Other fixed keys Fixed key (eg: MENU) i Other symbols used Alternative to action sequence AND/ Alternative to action sequence Important information 1

4 The availability of some of the functions described in this guide may depend on your system version or configuration. If you are in doubt, consult USP IT Services We suggest that you consult USP IT Services for more detailed information on your telephone. 2

5 Contents Your telephone p Making a call p Making a call p Answering a call p Calling using your personal directory p Calling your correspondent by name p Redialling the last number dialled (Redial) p Making a call-back request p. 7 Handling several calls p Calling a second correspondent (enquiry call) p Answering a second call p Switching between calls (broker call) p Transferring a call p Conversing with two correspondents (3-way conference) p. 9 Customizing your telephone p Programming your personal codel p Programming your personal directory p Programming a function on an unassigned key p Selecting your ringer tune p Adjusting the display and icon brightness p Selecting the language p. 12 While you are away - When you return p Forwarding your calls to another number (immediate forward) p Forwarding your calls to the voice mail p Cancelling forwarding on your return p Consulting your messages on your return p. 14 3

6 Your telephone Navigator for browsing through several pages of the display and selecting a line on it (The bottom line is active implicitly) Light indicates messages received To programme your telephone i Mute to isolate you from your correspondent Auto-Answer so your telephone answers automatically without you having to off-hook Audio keys To reduce the volume of the LS or handset Loudspeaker (LS) To share a conversation Hands free to call or answer without off-hooking To end a call or exit from programming To increase the volume of the LS or handset Alphanumeric keypad for calling by name Protected by a flap, raise the flap to expose the keypad 4

7 Display and display keys Comprises 2 lines and several pages giving information about your correspondent and proposing functions accessible using the associated display keysciées. Programmable keys and icons These keys are divided into line keys and function keys. Each key has a corresponding icon. Line icons Incoming call (flashing) Call in progress Call on hold Call on common hold Function icons Function active Function requiring action Telephone or line busy (supervision) Certain keys are preprogrammed St Mem to temporarily store a number Mail Redial CLI to access the various message services to automatically redial the last number dialled to consult the list of unanswered ISDN calls or to make an ISDN call Installing the label on the telephone A printed label is supplied with the telephone to be placed under the programmable keys. Insert a flat-tipped object into the slot (1 slot per block of keys). Raise the key block cover. ƒ Slide in your label. Lower the cover. 5

8 1. Making a call 1 1. Making a call Off-hook Hands free Dial Dial directly To make an external call to a number in the local free calling area dial 9 then the number you require If you want to call the operator, dial 0. To terminate a call Hang up 1 2. Answering a call Off-hook Hands free 1 3. Calling using your personal directory Display key under selected name Proceed to following pages Selected name 6

9 1 4. Calling your correspondent by name Name Init. Name&F Making a call Enter the name or initials or the surname and first name of your correspondent Display of first name in list and corresponding number Call If name is correct Next Next name Prev Cancel Previous name Return to idle 1 5. Redialling the last number dialled (Redial) Redial St Mem Stored number Dialled number 1 6. Making a call-back request Your correspondent does not reply or is busy CallBk Dial 5 7

10 2. Handling several calls During a conversation, you can perform various operations such as call a second person or transfer the call to another number, etc Calling a second correspondent (consult call) Dial directly Enquir Dial The first correspondent is placed on hold Cancelling the consult call EnqOff You recover the first call 2 2. Answering a second call During a call, a second correspondent tries to contact you: Smith Conslt Name of caller is displayed for 3 seconds Line keys whose icon is flashing Single-line terminal The first correspondent is placed on hold 8

11 2 3. Switching between calls (broker call) You are in conversation and another call is on hold. To switch from one call to the other: Broker Single-line terminal The first correspondent is placed on hold Handling several calls 2 4. Transferring a call To transfer a call to another terminal during a conversation: Transf Dial extension number 2 5. Conversing with two correspondents (3-way conference) When talking to a second caller while the first caller is on hold all three parties can be conferenced together by pressing: Conf Conf Pressing Conf again disconnects the first caller 9

12 3. Customizing your telephone 3 1. Programming your personal code The code of your terminal is 0000 by default. i Prog Passwd Enter the present code Enter the new code Enter the new code again Each code digit is represented by an asterisk Programming your personal directory Your personal directory can contain up to 45 numbers. Prog Keys i Empty Apply Select a free display key Number to programme Apply Enter name of correspondent (6 characters max.) 10

13 3 3. Programming a function on an unassigned key The list of programmable functions is given in your user manual. Prog Keys i Customizing your telephone Unassigned programmable key Enter the code or number to programme Servic Next Apply Select a list of functions Apply Display key beneath selected function 11

14 3 4. Selecting your ringer tune Terminal idle: Prev Select the tune Next Up AND/ Down Adjust the volume AND/ 3 5. Adjusting the display and icon brightness i Prog Displ + - Adjust the brightness 3 6. Selecting the language i Prog Lang Display of the various possibilities Display key under selected language Apply Enter personal code if applicable 12

15 4. While you are away - When you return All these functions can also be activated by entering the corresponding code Forwarding your calls to another number (immediate forward) Fwd Destination number While you are away - When you return 4 2. Forwarding your calls to the voice mail i Conslt Servic Display of functions of the "Forwarding list" group Apply Select the type of forwarding Apply Voice 13

16 4 3. Cancelling forwarding on your return i Conslt Servic Display of functions of the "Forwarding list" group Apply Apply FwdOff 4 4. Consulting your messages on your return The light and corresponding icon indicate messages received. Call-back requests 2 Msg CallBk CallBk Display of the first person to call back Messages Number of callback requests Recall Save Next Call back Store the message Proceed to next message Any call-back request that is not stored is erased when you call back the number, when you proceed to the next request, or when you quit message mode. 14

17 Voice messages Messages Number of voice messages List of internal calls 2 Msg Voice Follow the instructions of the voice guide While you were away the internal calls have been stored (16 calls maximum). 2 Msg No ans Voice No ans While you are away - When you return Messages Display of the number of internal calls Consult the list Recall Save Next Smith Caller s identity Automatically call back person who left message Store the message Display the next message If you call back a correspondent who does not answer, the message is stored. Any non-stored message is erased when you proceed to the next message or quit message mode. 15

18 List of external calls While you were away, the external calls from off site callers have been stored (16 calls maximum). The icon associated with CLI indicates messages received. CLI Display of number of external calls No ans Consult the list Caller s identity.see List of internal calls To dial a National, Mobile or International Number follow this procedure: Dial # 2, then your 4 digit PIN number, then 9 then the external number you require. For example #2, 5555, 9,