Sonus On Skype. Clearing Up the Confusion with Skype for Business. October 15, 2015

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1 Sonus On Skype Clearing Up the Confusion with Skype for Business October 15, 2015

2 Our Presenters Myk Konrad Vice President, Go-to-Market and Marketing Sonus Tim James Manager of Unified Communications, Engineering Netrix 2

3 Who is Sonus? Securely Delivering Voice and Video Uniquely Delivering Software Defined WAN Enabling Real-Time Communications 3

4 Poll Question What type of Microsoft Skype for Business or Microsoft Lync deployment do you have today? On premise Hybrid on premise In the cloud with a CSP None looking to move to Microsoft 4

5 So What is Skype for Business? Skype for Business is the new name for Lync Skype for Business is deployed on premise Skype for Business is deployed in 3rd party Clouds Skype for Business is deployed in the Microsoft Cloud Office 365 Voice Features are called Cloud PBX Cloud Conferencing Cloud Video Broadcast 5

6 What is the Confusion Around Skype for Business? Deployment Options Features Licensing Options Skype for Business Roadmap Four Items Contribute to the Confusion Around Microsoft Skype for Business 6

7 What Deployment Options are Available? Skype for Business On Premise Skype for Business On Premise Call Control Hybrid a) Exchange in Cloud b) Users homed in Cloud and others on premise c) PSTN trunking can be in Cloud for cloud users or on premise for everyone Office 365 Cloud PBX Call Control Provided in the Cloud a) PSTN Calling provided by Microsoft b) On premise PSTN - Hybrid - access provided by customer SBC on premise S4B Communication Service Providers Cloud PBX a) PSTN Calling provided by CSP Deployment Options Source: Microsoft, Choosing between Server, Online and Hybrid with Skype for Business, 7

8 What are New Features with Skype for Business? 1 New Skype for Business Client Skype UI; easier for some Call monitor window Emoticons Features SILK as Peer-to-Peer Codec Better Mobility Experience Server Side IM History (Requires Exchange 2013) Call Quality Dashboard Historical Information Manageability Improvements (Windows Fabric v2, Pool Startup, Better Patching Process) Improved conference reliability Call via Work in Desktop Client Optional replacement for RCC (deprecated) Video Interoperability Server (VIS) for Cisco Endpoints 8

9 Are Office 365 Cloud PBX and Skype for Business the Same? Feature Comparison (as of September 2015) Skype for Business Capabilities Skype for Business On Premise Cloud PBX with On Premise PSTN Connectivity Cloud PBX with PSTN Calling Features Basic Call Features (Hold/Retrieve, Transfer, Forwarding) Voice Mail Exchange UM Cloud PBX Voice Mail Cloud PBX Voice Mail USB Peripherals Delegation, Team Call Voice Resiliency Branch Survivability Location Based Routing Call Admission Control Integration with On-Premises PBX Call Via Work Private Line Users should be in the same environment Secured by SLA 911 Static 911 Only Static 911 Only RGS/Call Park Service (CPS) Media Bypass Number Porting IP Phones Optimized for Skype for Business IP Phones Compatible with Skype for Business Analog Devices Common Area Phone Only Polycom WX Supported in CY2015 Using on premises deployment Using on premises deployment Only Polycom WX Supported in CY2015 Supported Not Supported 9

10 On Premise and On Premise Hybrid On Premise Users Governed by Enterprise Agreement Licensing Options Users Homed on Cloud need the E3/E5 CAL 10

11 Skype for Business Office 365 Licensing Office 365 E4 Sells for $22 per User per Month: It includes Skype for Business with Enterprise Voice and unified messaging The full suite of locally downloadable Office apps Power BI for Office 365 (which is being superseded by Power BI pro) Licensing Options E4 will be Retired when E5 Becomes Available: Net new customers will be able to purchase E5 or any combination of E1 and E3 with available upgrades to achieve Cloud PBX and PSTN capabilities Existing E4 customers will have step up options to either E5 or E3 plus Cloud PBX. Customers who wish to maintain their licensing position, will be able to renew into E3 and Skype for Business Plus client-access license (CAL) E4 and E5 will license the ability to have on premise PSTN access PSTN Calling Feature NOT PART of E5 December, 2015 Current launch date of the E5 SKU Pricing not yet available 11

12 What is Available When? Skype for Business On Premise Server and Skype for Business client available now Skype for Business On Premise - Call Control Hybrid Available today Hybrid deployment guide Skype for Business Roadmap Skype for Business in Office 365 Cloud PBX E5 CAL not available yet Skype for Business in Office 365 PSTN Calling Available in the United States by End of 2015 Gradual roll out for rest of world over 2016 and 2017 Skype for Business in Office 365 Hybrid PSTN Access On Premise Available by end of

13 So Now What? Your Skype for Business Journey Starting Point Destination Greenfield O365 Only O365 Only Hybrid? Hybrid On Premises Only On Premises Only 13

Direct Internet OTT SIP Trunks Active Directory ExpressRoute or Direct Internet OTT E3/5 CAL + Open Licensing E5 CAL SBC 4-digit dial plan

14 Market Expects Most Customers to End Up in Hybrid On Premise Call Control Hybrid AD Synching Office 365 Hybrid Service Provider Office 365 Microsoft Office and Exchange Service Provider Office 365 Office, Exchange and Call Control SIP Trunks Active Directory ExpressRoute or Direct Internet OTT SIP Trunks Active Directory ExpressRoute or Direct Internet OTT E3/5 CAL + Open Licensing E5 CAL SBC 4-digit dial plan SBC and Microsoft 4-digit dial plan Skype for Business Server Active Directory Fax Skype for Business Servers with configuration changes Fax 14

15 SBC s Any to Any Connectivity SIP Trunking Session Border Controller for SIP trunking Security Signal translations Media transcoding, DTMF Interworking Avaya/Cisco/ Microsoft/Broadsoft Analog Devices TDM or IP-PBX BroadWorks Microsoft Lync Intel Server for MS SBA TDM Provide connectivity to SIP and TDM trunks Provide connectivity to legacy equipment Provide connectivity to Active Directory Perfect for migration to Cloud or on premise Local LAN Network IP Phones 15

Sonus SBC Portfolio Sonus SBC 1000 Sonus SBC 2000 Sonus SBC 5110 Sonus SBC 5210 Sonus SBC

High Availability IP to IP 64,000 Sessions High Availability IP to IP 150,000 Sessions High

Interworking Media Interworking Media Interworking Media Interworking Media Interworking

16 Sonus SBC Portfolio Sonus SBC 1000 Sonus SBC 2000 Sonus SBC 5110 Sonus SBC 5210 Sonus SBC 7000 Sonus SBC Sessions SBA Any to Any 600 Sessions SBA Any to Any 10,000 Sessions High Availability IP to IP 64,000 Sessions High Availability IP to IP 150,000 Sessions High Availability IP to IP 30,000 Sessions High Availability TDM to IP Media Interworking Media Interworking Media Interworking Media Interworking Media Interworking Media Interworking Single Instance Sonus SBC SWe Multi-Instance SMB Enterprise Large Enterprise Service Provider 16

17 Things to Think About for Hybrid Deployments Which Hybrid is Right for You? Microsoft Licensing QoS Existing PSTN Contracts How to Integrate to Existing Equipment Analog Fax Presence Information PBX Integration Active Directory Integration 17

18 Client Profile Large Media Company Company Background A media company comprised of 42 owned or operated broadcast stations and now the nation s largest independent broadcaster. Each location has a standalone disparate PBX system with no UC capabilities. Business was looking for a hosted UC partner and piloted solutions that were not providing a true unified solution thus leaving a bad experience for the users. Customer Requirements Solution must maintain the highest quality of experience. Solution must be easy to use and fully integrated into existing environment. Solution must have local survivability, voice/did functionality is essential at each local site. News stations cannot be without voice services. Solution must have the ability to easily migrate to a Cloud based solution in the future. 18

19 Netrix Process Validate User-Centered Business Technology Design Research end-user Deploy behavior and needs. Develop business questions and problem statements. Design Research Technology Concepts Design Design and and test test final final solutions. solutions. Adoption Adoption assessment. assessment. Structured Two-way Communication, Expectations Tracking, and Project Adjustments Assess Combine Combine technology technology solutions solutions to to meet meet user user needs. needs. Deploy Deploy and and support. support. 19

20 Netrix Approach Netrix engaged with the business, user, and technology teams to understand business objectives, use cases, and current environment Through interactive discussion and whiteboarding, Netrix addressed: High Availability and Disaster Recovery concerns Co-existence with various contracted PSTN services across many sites 3COM / Avaya / Cisco Integration Branch survivability Hybrid deployment options End user Adoption and Success methodologies Netrix designed options for on premises and future Netrix UCaaS solutions to address the requirements. Two Enterprise Edition Pools across two datacenters configured with pool pairing for DR. Edge Pools in both datacenters Sonus SBC2000 s in each datacenter Sonus SBA capabilities in branch locations (30+ locations) SIP Trunking provided by Netrix 20

21 Project Phases Project is being delivered in strategic phases Phase 1 Core Skype for Business Functionality and Proof of Concept Phase 2 PBX Integration, Migration, Skype for Business as the only voice platform Phase 3 Hybrid Voice with Netrix Hosted UCaaS 21

22 Positioned for the Cloud SBC s/sba s selected can easily be adapted within the Hosted Netrix deployment. Fully managed and monitored by 24/7 Netrix NOC Hybrid configuration will bring the best of cloud and on premise Solution provides greater flexibility with Interoperability Analog support Legacy PBX interoperability Branch Survivability Solution is secure for both on premise and future cloud plans Standardized solution across organization Simplifies administration 22

23 Cloud Management Center (Managed Services) Cloud Solutions Integrated Collaboration Services (A/V) End User Computing and Mobility Network Infrastructure Online Productivity Relocation and Build-out Services Security Services Business Technology Made Simple. Custom Solutions Development (CSD) System Services Unified Communications Web and Creative Services

24 Sonus On Skype Thank You Next Sonus on Skype Session: Planning Your Organization s Skype for Business Enterprise Voice Roadmap October 22, :00 AM ET

Course 20337B: Enterprise Voice and Online Services with Microsoft Lync Server 2013 Exam Code: Duration:40 Hrs

Course 20337B: Enterprise Voice and Online Services with Microsoft Lync Server 2013 Exam Code: 70-337 Duration:40 Hrs Course Outline Module 1: Voice Architecture This module introduce Enterprise Voice