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1 Access Method Tools Experience Web browser: Option : Without installing the Skype Web App This document is designed to provide initial instructions for external participants to join a Bill & Melinda Gates Skype for Business meeting. Foundation Employees, find internal help here. Web browser: Option : With installing the Skype Web App Web browser: Option 3: With installing Skype Web App required Smartphone Mobile Application Internet Explorer Safari Internet Explorer Chrome Firefox Safari Microsoft Edge Firefox Any mobile device with internet access Audio over phone plus online view of some Skype for Business content Full Skype for Business functionality through a web browser Full Skype for Business functionality through a web browser Most Skype for Business functionality through a mobile app Dial-in Conferencing Room-to-Room Video Teleconference Any phone VTC Room Audio only, cannot view videos or content Audio, Video, and Presentation

2 WEB Option : Join without installing the Skype Web App plug-in Experience: Audio over phone plus online view of PowerPoint presentation, instant message, whiteboard and Q&A. No video or screen sharing. In Calendar Invite Internet Safari Explorer Firefox Chrome Microsoft Edge Requires install 3 4 Do NOT check this box 5 Note: Skype for Business meetings work with the Skype Web App which is available to anyone; it does not work with personal Skype. Enter phone number and Skype will call you back (or you can dial in separately)

3 WEB Option : Join with installing the Skype Web App plug-in Internet Explorer Experience: Full Skype for Business functionality through a web browser, including audio, video, PowerPoint, Desktop sharing, instant message, and more. Safari Firefox In Calendar Invite Note: Skype for Business meetings work with the Skype Web App which is available to anyone; it does not work with personal Skype.

4 WEB Option 3: Join with installing the Skype Web App plug-in Experience: Full Skype for Business functionality through a web browser, including audio, video, PowerPoint, Desktop sharing, instant message, and more. Chrome Microsoft Edge In Calendar Invite 4 3 Note: Skype for Business meetings work with the Skype Web App which is available to anyone; it does not work with personal Skype. 5

5 SMARTPHONE: Join with Skype for Business Mobile App Experience: Most Skype for Business functionality through a mobile app. Includes audio, video, PowerPoint, Desktop sharing, and instant message. In Calendar invite: click to install or launch Skype for Business Mobile App 3 4 Connected to the meeting

6 Dial-In Conferencing (Audio only) Experience: Audio only, cannot view videos, presentations, etc. Dial your local number, or find one for your region ########## Use the Conference ID when prompted, Secondary ID is only needed if prompted. Note: You will hear If you are the leader, press * you can ignore this prompt and you will join audio shortly after the prompt. There may be up to a 5 second delay before you are connected to the meeting

7 Room-to-Room Video Teleconference Experience: Audio, Video, and Presentation In VTC Room, dial: or ########## Use the Conference ID from the meeting invitation

8 Best Practices Pre-install the apps: You can click the online meeting link in the meeting request any time in advance to install the Skype Web App. This is a one-time install! Quick Test: First time using Skype for Business Web App? Request a quick test meeting to make sure you can join. Microphone/Speakers: For better audio quality use a headset rather than computer microphone and speakers if possible. Mute: Mute your audio when not speaking. Poor internet connection? Use the dial-in numbers with the Conference Code for the audio portion of the call. Also consider turning off your video. Ending meeting: When the meeting is over, press > Exit Meeting or close the browser window to leave. Presenting content Ask your meeting organizer to make you a presenter so you can share your screen or content. You must be using the web browser with the plug-in installed for this functionality to be available

Best practices for Skype for Business meetings. Sharing during meetings Recording a meeting For more information

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