VPAT FOR WINDCHILL 11.X

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1 VPAT FOR WINDCHILL 11.X The following Voluntary Product Accessibility information refers to the Windchill 11.x product suite delivered on the Windchill platform. Criteria Summary Table Section Software Applications and Operating Systems See details in Section Section Web-based internet information and applications See details in Section Section Telecommunications Products Section Video and Multi-media Products Section Self-Contained, Closed Products Section Desktop and Portable Computers Applicable Applicable Applicable Applicable Section Functional Performance Criteria See details in Section Section Information, documentation, and. See details in Section Windchill 11.x (JAN 2017) Page 1

2 SECTION : SOFTWARE APPLICATIONS AND OPERATING SYSTEMS (a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. (b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. (c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. with with Some of the interactive controls cannot be reached or operated by keyboard users. For example: Contextual menus cannot be opened by keyboard. Custom checkboxes elements cannot be reached using keyboard. Table sorting features cannot be activated using keyboard. Specific views, like the Explorer view cannot be operated by keyboard. The application uses CSS background images to convey information and for custom controls. When Windows High Contrast Mode is enabled, these images are not displayed and the information is lost or the control is not visible. Some focusable controls do not have a visual indication of focus or use the browser s native focus indicator, which can be particularly difficult to perceive. Windchill 11.x (JAN 2017) Page 2

3 (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. (f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. (g) Applications shall not override user selected contrast and color selections and other individual display attributes. (h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. with Many interface components do not expose their correct identity, operation and state to assistive technologies. These include, but are not limited to: Missing correct roles and states for toolbar buttons, dropdown menus, dialogs, treeviews, checkboxes. Error messages not explicitly associated with their respective form controls. Form labels are often not programmatically associated to their related field components. The default human language of pages is not programmatically set. All bitmap images used as controls/status indicators have consistent meaning throughout the site. All textual information is provided through operating system functions for displaying text. The site does not override user selected contrast and color selections. When resizing the content to 200%, certain interface elements are cut off. Like on the Explorer view. The application does not contain animations. Windchill 11.x (JAN 2017) Page 3

4 (i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. with Links are only differentiated from non-link text by the use of color. Events types, active elements or open/closed states are indicated using color alone. (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. (k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. (l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Support with The site does not provide mechanisms to allow users to adjust color or contrast settings. The product does not use flashing or blinking elements. Many form controls in the application are not described by a programmatically associated label: Some labels are not correctly using the for attribute Some input field are using the value as placeholder label The validation and error messages are not provided inline with the corresponding fields Some custom made checkboxes are not providing role, state and keyboard behaviors. Windchill 11.x (JAN 2017) Page 4

5 SECTION : WEB-BASED INTERNET INFORMATION AND APPLICATIONS (a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). (b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. (c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. with The site contains non-text elements lacking an appropriate alternative text equivalent. These include: Toolbar and controls buttons with no alt attribute. Decorative images lack empty alt="", resulting in assistive technologies announcing the images using their filenames. Status icons with no alt attribute. The site does not contain multimedia presentations. Links are only differentiated from non-link text by the use of color. Events types, active elements or open/closed states are indicated using color alone. (d) Documents shall be organized so they are readable without requiring an associated style sheet. (e) Redundant text links shall be provided for each active region of a server-side image map. (f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. (g) Row and column headers shall be identified for data tables. (h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. The web application depends on CSS in order to be readable and functional. The application does not use server-side image maps. The application does not use server-side image maps. Data tables are not correctly structured, using multiple table elements. Data tables are not correctly structured, using multiple table elements. Windchill 11.x (JAN 2017) Page 5

6 (i) Frames shall be titled with text that facilitates frame identification and navigation (j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. (k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the textonly page shall be updated whenever the primary page changes. (l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. Some sections of the application, like the structure or the workspaces sections, are loaded in an iframe that does not have a title. The application does not contain flickering content. The application does not require text-only pages for equivalent functionality. The application contains multiple custom controls whose names, roles, states, properties and values are not exposed to user agents, including assistive technologies. Examples of such custom controls include: custom buttons, tooltips, menus, expandable/collapsible content. (m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with (a) through (l). (n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. The application requires a plugin for the Visualization tab and provides a link to it when the plugin is not installed. Many form controls in the application are not described by a programmatically associated label: Some labels are not correctly using the for attribute Some input field are using the value as placeholder label The validation and error messages are not provided Windchill 11.x (JAN 2017) Page 6

7 (o) A method shall be provided that permits users to skip repetitive navigation links. (p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Applicable inline with the corresponding fields Some custom made checkboxes are not providing role, state and keyboard behaviors. The application does not provide a means for users to skip repetitive navigation links. The application does not require a timed response. Windchill 11.x (JAN 2017) Page 7

8 SECTION : FUNCTIONAL PERFORMANCE CRITERIA VOLUNTARY PRODUCT ACCESSIBILITY TEMPLATE (a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or for Assistive Technology used by people who are blind or visually impaired shall be provided. (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or for Assistive Technology used by people who are visually impaired shall be provided. (c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or for Assistive Technology used by people who are deaf or hard of hearing shall be provided. (d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or for assistive hearing devices shall be provided. (e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or for Assistive Technology used by people with disabilities shall be provided. (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Applicable Applicable Some images do not provide a sufficient text alternative Some interactive components does not expose correct role name or state information Some focusable controls do not have a visual indication of focus or use the browser s native focus indicator, which can be particularly difficult to perceive. Some text content does not have sufficient color contrast against its background. The site does not require user hearing / does not contain audio information. The site does not contain audio information. The site does not require user speech. Some of the interactive components can only be operated through a mouse. Windchill 11.x (JAN 2017) Page 8

9 SECTION : INFORMATION, DOCUMENTATION AND SUPPORT (a) Product documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall accommodate the communication needs of end-users with disabilities. Windchill 11.x provides online versions of product documentation. This VPAT is available in digital format on the PTC Technical Support site. Alternate formats may be provided upon request. Support is available via telephone, , and web. Windchill 11.x (JAN 2017) Page 9

10 with through equivalent facilitation when combined with compatible AT Applicable Applicable - Fundamental alteration exception applies Definitions Use this language when you determine the product fully meets the letter and intent of the Criteria. Use this language when you determine the product does not fully meet the letter and intent of the Criteria, but provides some level of access relative to the Criteria. Use this language when you have identified an alternate way to meet the intent of the Criteria or when the product does not fully meet the intent of the Criteria. Use this language when you determine the product fully meets the letter and intent of the Criteria when used in combination with Compatible AT. For example, many software programs can provide speech output when combined with a compatible screen reader (commonly used assistive technology for people who are blind). Use this language when you determine the product does not meet the letter or intent of the Criteria. Use this language when you determine that the Criteria do not apply to the specific product. Use this language when you determine a Fundamental Alteration of the product would be required to meet the Criteria (see the access board standards for the definition of "fundamental alteration"). Windchill 11.x (JAN 2017) Page 10

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