Cookie Policy. What are cookies?

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1 Cooie Policy On this page we (Toyota (GB) PLC) explain what cooies are and how they are used on this website. We then list each of the cooies that may be set from this website. What are cooies? A cooie is a very small encrypted text file that can be placed by a website in a computer or any other internet enabled device when that website is visited. It contains a unique reference number, the purpose of which to enable the website operator and, if different, the owner of the cooie, to now when an internet user has visited the website concerned; to eep trac of that person when they are on the website; and, in some cases, to enable visits to and from other sites to be traced. It is essentailly an identification tag for an individual computer or other internet enabled device. Broadly speaing there are two types of cooie (1) session cooies, which are stored temporarily in a computer s memory and are automatically erased when you close your web browser: and (2) persistent cooies, which are stored the hard drive of a computer and which exist for longer, in some cases for years. Some session cooies are essential to mae a website operate properly, for example to allow visitors to switch between webpages or to complete a purchase on line without interruption. Depending on its lifespan, a persistent cooie can be used to record an internet user s login details and browsing preferences for a particular website so these features do not need to be reset each time that person visits that website. A persistent cooie may also be used to record how an internet user behaves on a website by recording which pages they visited, how much time they spent on each one, and if there is any other ind of interaction with the site what form this too. Such data can be used to improve the performance of a website. Cooies may be classified as either first party or third party. A first party cooie is one which is set by or on behalf of a website operator. A third party cooie is one that is by set someone else, normally with the permission of the website operator. There is a subset of cooies called flash cooies that may be set on a computer by websites that contain Adobe Flash media such as videos. These cooies can be used lie ordinary cooies. They can also be used to bac up such cooies. It is important to note that, unlie ordinary cooies, flash cooies cannot be controlled directly from your computer. For more information about cooies in general, including how you may delete them or restrict their use on your computer, please visit For information on how you can delete or restrict the use of cooies on your mobile phone please refer to the owner s manual for your phone. For specific information about how to delete or restrict flash cooies in relation to individual websites, please visit Please be aware that disabling the use of flash cooies may mean that you cannot see certain videos and flash based images on a website. 1

2 How are cooies used on this website? The cooies that are used on this website can be divided into three categories according to their primary function: (1) Those cooies that are strictly necessary for this site to operate properly or which are necessary of give effect to your cooie preferences. We call these Essential cooies. (2) Those cooies that are used to record how and when people arrive at our website, whether they have visited the site before and how they mae use of it. We call these site support, improvements and analytics cooies. We use the information that they give us to plan and evaluate mareting campaigns and to improve the site. (3) Those cooies that are used to record social media interactions, to mae it easier for you to share the contents of webpages and/or to facilitate targeted advertising. We call these Social media and advertising cooies. We do not use flash cooies on this website. We will not set any cooie on your computer (or any other web enabled device you may use to access the website) without your consent, the only exceptions being flash cooies which we do not control and those cooies that are essential for you to use this website, in accordance with your cooie settings. You can change your non-essential cooie settings at any stage by clicing the Cooie Settings lin in the website footer Please note that if you do not accept social media cooies you may be unable to access any of the lins to social media websites on this site. Listed below are the different cooies that are used on this website with a short summary of their characteristics Essential site cooies The following cooies must be set to mae this website wor properly for you in accordance with your cooie settings. Cooie Name Category What it does BV_IDS This cooie allows the site to remember what you have done from page to page (for example to store vehicle configuration details from one Persistence after browser closed Domain 2

3 step to the other). carchapter To store information on your journey through the car chapter to ensure you are served with the relevant information. E.g. a Land Cruiser brochure when on the Land Cruiser car chapter. cooie_choice This cooie records and gives effect to your cooie settings User_Id This cooie stores Information once you are logged into the website and eeps you logged in (so you don t have to enter a password each time) ASP.Net_Session,ASP.Net_Ses sionid This cooie allows the site to remember what you have done from page to page (for example to store vehicle favourites, allow comparisons as well as to help maintaining your account profile). cls This cooie records and gives effect to your cooie settings last[*]-[*]-arg Allows us to load the car loo up engine when the session times out. 365 days co.u / in>.toyota.co.u 30 days co.u / in>.toyota.co.u co.u / in>.toyota.co.u last-se-wflw Allows us to load the car loo up engine when the session times out. co.u / in>.toyota.co.u 3

4 last-wflw When your existing session times out this cooie helps us to restore your site location, to show relevant details. pst-uctr This cooie allows us to load your previous search details when you return to the site, to avoid reentering the details. Primarily used to store your location details. sifrfetch This is used to improve the readability of the text on the site using font flash replacement uvl-access This cooie stores Information once you are logged into the website and eeps you logged in (so you don t have to enter a password each time) brand Used to differentiate whether user has interacted with main website or retailer website. This is in order for the enquiry to be stored and dealt with under the correct affinity BALANCEID This cooie allows to eep trac of products you purchased and maintains the total balance to be paid SHOP_SESSION_TOKEN This cooie allows the site to remember what you have done from page to page (for example to store products selected for purchase). co.u / in>.toyota.co.u 15 days co.u / in>.toyota.co.u co.u / in>.toyota.co.u 2 hours co.u / in>.toyota.co.u 1 month estore.toyota.co.u 7 days estore.toyota.co.u 4

5 ekashu Secure cooie; used to store a cardholder session identifier. The session is then used to cache certain information that is used during the payment process. The cooie is not this cache, it is just an identifier. eashu_cooie_test To perform a chec to ensure that your browser supports cooies, in order to support payment processing comment_author When visitors comment on the blog, they get cooies stored on their computer. This is purely a convenience, so that the visitor won't need to retype all their information again when they want to leave another comment. odex.wordpress.or g/wordpress_coo ies PHPSESSID This cooie allows the site to remember what you have done from page to page X-mapping-jmfemi Racspace session cooie, used to maintain session between user and site eashu.com eashu.com 1 year blog.toyota.co.u blog.toyota.co.u blog.toyota.co.u Site support, improvements and analytics The following cooies are used to monitor and analyse how and when people access and interact with this site. The information that they generate is aggregated anonymously and is used to plan and evaluate mareting campaigns and to improve this site. Cooie Name Category What it does Persistence after browser closed Domain 5

6 utmx utmxx psyma_participati on ACOOKIE WEBTRENDS_ID ANON_ID Google Website Optimizer used for A/B testing, used for site improvements Google Website Optimizer used for A/B testing, used for site improvements Stores user s preferences in decision to participate in the PSYMA Research Survey. Behaviour targeting/advertising designed to eep trac of how many times a user visits a website and how long they stay, their browser type, IP address, and other web surfing activities which are sent bac to the cooie s host site. Behaviour targeting/advertising designed to eep trac of how many times a user visits a website and how long they stay, their browser type, IP address, and other web surfing activities which are sent bac to the cooie s host site. No P.I.I. (Personal Identification Information), Cooies which store behavioural data points online such as visits/actions 18 months 18 months 1 month 10 years 10 years visitors.toyota.c o.u visitors.toyota.c o.u 3 months tribalfusion.com ug This cooie identifies the visitor as a unique user and records their interactions with the site anonymously 5 years specificclic.net ASPSESSIONIDQC ARDBSD Unique ey to identify each chat session server.lon.livepe rson.net HumanClicACTIV E This cooie (sometimes referred to as an acceptance test cooie) is used to determine whether a cooie can be set on a browser. 1 day server.lon.livepe rson.net HumanClicKEY This cooie is used to identify the visitor s session server.lon.livepe rson.net Disabling or blocing this cooie may limit or 6

7 prevent the visitor from receiving assistance from the customer s website via LivePerson s services. This cooie is used to identify the visitor s session HumanClicSiteCo ntainerid_ LivePersonID Disabling or blocing this cooie may limit or prevent the visitor from receiving assistance from the customer s website via LivePerson s services. This cooie is used in order to allow LivePerson to distribute usage of its services across a cluster of servers (for load balancing purposes). Disabling or blocing this cooie may limit or prevent the visitor from receiving assistance from the customer s website via LivePerson s services. server.lon.livepe rson.net 1 year liveperson.net exchange_uid Is Conversion, OrderID 1 year invitemedia.com segments_p1 uid _utma _utmb User Id, Campaign Frequency, IO Frequency, Is Impression, Is Clic Segment ID, Is Conversion, Database Record ID, Exchange User Id, Account/Partner user ID, Has user Opted out User Id, Campaign Frequency, IO Frequency, Is Impression, Is Clic Segment ID, Is Conversion, Database Record ID, Exchange User Id, Account/Partner user ID, Has user Opted out Identifying Unique Visitors Determining Visitor Session 1 year invitemedia.com 1 year invitemedia.com Google.com 30 mins Google.com _utmc Determining Visitor Session Google.com _utmz Tracing Traffic Sources & Navigation 1 month Google.com 7

8 JSESSIONID id This cooie assigns a unique id used to ensure in-session communication is handled properly between the user's browser and the server This cooie creates a time stamped user ID and records the visitors IP address dp2.specificclic.net 2 years doubleclic.net TCID TCSess AA002 MUID utma utmb utmc utmz WT_FPC bh uid This cooie identifies the visitor as a unique user and records their interactions with the site anonymously This cooie identifies the visitor as a user. Any information acquired is used purely for analytical purposes in order to interpret trends and web behaviour. This cooie records that the visitor has seen this page, no personal information This cooie records that the visitor has seen this page, no personal information This cooie records the visitor's number of visits, and the time of the first visit, the previous visit, and the current visit This cooie records how long a visitor has been on the page: Enter page This cooie records how long a visitor has been on the page: Leave page This cooie records where the visitor came from, search engine used, lin(s) visited, eyword(s) used, and geographical location. This cooie allows the website to remember the visitor's IP address, last visit time, and the start of their most recent session. Tracs conversion of referred visits into website Tracs conversion of referred visits into website 2 years auto.sophus3.co m auto.sophus3.co m 2 years atdmt.com 2 years atdmt.com 2 years 30 minutes 6 months 5 years 2 years 1 month ad.yieldmanager.com ad.yieldmanager.com 8

9 fv pst-pcde pst-uctr referrerid This cooie will change the appearance of the page dependant on what version of flash you use The cooie is used to load your previous search details on returning the site to avoid re-entering the details. Primarily used to store your location details. This cooie allows us to load your previous search details when you return to the site, to avoid reentering the details. Primarily used to store your location details. Used to trac referrals (from which site user has come from) in order for us to improve our presence on 3rd party sites 7 days 18 days 15 days 1 month co.u / in>.toyota.co.u co.u / in>.toyota.co.u co.u / in>.toyota.co.u RECENTLY_VIEWE D_PRODUCTS STORE_VISITOR comment_author_ comment_author_ url This cooie allows to eep trac of products that were viewed earlier and helps navigating around the website This cooie allows to uniquely identify your visit and helps maintaining your shopping experience When visitors comment on the blog, they get cooies stored on their computer. This is purely a convenience, so that the visitor won't need to retype all their information again when they want to leave another comment. ordpress.org/wordpress_ Cooies When visitors comment on the blog, they get cooies stored on their computer. This is purely a convenience, so that the visitor won't need to retype all their information again when they want to leave another comment. ordpress.org/wordpress_ Cooies 1 month 1 day 1 year 1 year estore.toyota.co.u estore.toyota.co.u blog.toyota.co.u blog.toyota.co.u 9

10 NID PREF These cooies are used by Google to store user preferences and information when viewing pages with Google Maps on them Stores user preferences and information when viewing pages with Google Maps on them. 6 months google.com 2 years google.com Advertising and Social Media The following cooies are set by selected social media suppliers and advertising agencies to record and facilitate social media interactions and to enable targeted advertising to be made based on your online behaviour. Cooie Name Category What it does PREF use_hitbox VISITOR_INFO1_LIV E _twitter_sess _utma _utmb _utmc YouTube uses cooies to help maintain the integrity of video statistics, prevent fraud and to improve the site experience, among other things YouTube is used by the website to store and show video content. These cooies are set by YouTube to trac usage of its services. YouTube is used by the website to store and show video content. These cooies are set by YouTube to trac usage of its services. This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a Persistence after browser closed Domain 10 years youtube.com youtube.com 1 year youtube.com 2 years 30 mins 10

11 _utmv _utmz auth_toen auth_toen_sess guest_id lang original_referrer This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a This cooie is used when a 2 years 1 day 15 days pid These cooies are used by twitter to provide your micro- blogging feed and referrer 2 years secure_session twid This cooie is used when a This cooie is used when a 11

12 twll This cooie is used when a 1 day c_user Faceboo cooie faceboo.com CSM Faceboo cooie faceboo.com datr lu The 'datr' cooie tracs attempts to log in and to create multiple accounts (an anti- spammer measure). The 'lu' cooie is used to pre- fill the user's address in the Faceboo login form. 2 years faceboo.com 2 years faceboo.com s Faceboo cooie faceboo.com xs Faceboo cooie faceboo.com UID UIDR _stid _uset This cooie collects internet web browsing data and then uses that data to help show how people use the internet, what they lie about it, and what they don t This cooie collects internet web browsing data and then uses that data to help show how people use the internet, what they lie about it, and what they don t ShareThis offers online services and applications that allow you to share content on the Web more easily. See more at: #sthash.ey9endyg.dpuf ShareThis offers online services and applications that allow you to share content on the Web more easily. See more at: #sthash.ey9endyg.dpuf 2 years 2 years.scorecardresearch.com.scorecardresearch.com sharethis.com 2 hours sharethis.com 12

13 Privacy Please see our Privacy Policy to learn how we mae use of the personal information that we may collect on this website. 13