MAC CHECKING MINDTAP SYSTEM REQUIREMENTS
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1 MAC CHECKING MINDTAP SYSTEM REQUIREMENTS Contents Introduction 3 Platforms 4 Hardware 5 Screen Resolution 6 Using System Check 9 Browsers 10 Chrome 11 Firefox 13 Safari 15 Enabling Cookies on your Browser 17 Chrome 17 Firefox 21 Safari 23 Pop-ups 25 Chrome 25 Firefox 28 Safari 31 Flash Plug-in 34 Enabling JavaScript 38 Java 39 Adobe Reader 40 Version # 3.3 MindTap 3.17 Last Edited: 12/4/2014
2 Bandwidth Shaping 41 Document Revision History 42 MAC checking MindTap system requirements 12_4.docx Page 2 Cengage Learning For MindTap users
3 Introduction As a MindTap user, confirm that your computer has the right browser, plug-ins and other settings to support optimal use. Cengage Learning has created this document to make it easier for you to check your system settings to make sure you can run MindTap. You do not have to read this entire document. When you need to find information, use the Table of Contents to go to the section that answers your question and follow the steps for the operating system or browser you use. IMPORTANT: If you are using MindTap in a computer lab, you may not have privileges to change any settings. Contact your instructor or lab administrator if you have any questions. This document is for reference only. Your browser may not support MindTap today and MindTap may support other browsers in the future. You may have to confirm your settings again later. Page 3 MindTap /4/2014
4 Platforms MindTap runs on most laptop and desktop computers. To use MindTap, confirm that you are using one of the following operating systems: Mac OS 10.6.x Mac OS 10.7.x Mac OS 10.8.x Follow this procedure to determine which version of the OS (operating system) is running on your Mac: Step 1 From the Apple menu, select About this Mac. Result: Your operating system version displays. MAC checking MindTap system requirements 12_4.docx Page 4 Cengage Learning For MindTap users
5 Hardware To run MindTap, you need the following hardware: Intel CPU 1 GB of RAM Follow these steps to check your hardware: Step 1 From the Apple menu, select About this Mac. Result: Your operating system version displays. Page 5 MindTap /4/2014
6 Screen Resolution MindTap requires a minimum screen resolution. Confirm that your computer s screen resolution is 1024 x 768 or greater. To check screen resolution: MAC checking MindTap system requirements 12_4.docx Page 6 Cengage Learning For MindTap users
7 1 Select the Apple icon from the menu. 2 Select System Preferences. Click Displays. Page 7 MindTap /4/2014
8 3 Select Display. 4 Confirm your screen resolution. NOTE: A common screen resolution on a Mac may be 1280 x 1024 for standard screens and 1280 x 800 for wide screens. MAC checking MindTap system requirements 12_4.docx Page 8 Cengage Learning For MindTap users
9 Using System Check System Check is accessible from MindTap and automatically checks your browser version, JavaScript, cookies, Flash and popups to confirm they meet MindTap system requirements. Follow these steps to launch the system check: Step 1 Click the expand (triangle) icon next to your username in the upper right corner of the MindTap screen. Select System Check from the drop-down menu. Result: System Check page displays. 2 Make any necessary updates to your system and click the System Check link again to confirm the changes you made updating browsers and enabling JavaScript, cookies (including allowing third-party cookies), Flash or popups. Page 9 MindTap /4/2014
10 Browsers MindTap is browser-based and runs on a variety of browsers. Supported browsers include the latest and previous versions of Chrome, Firefox and Safari depending on the operating system. When newer versions of a browser are released, MindTap no longer supports the oldest version. MindTap supports the following Internet browsers on the operating systems listed. Find your browser and determine which version of the browser you have installed: MAC OS 10.6 Firefox (latest and the next-to-latest version) Chrome (latest and the next-to-latest version) Safari (5.1x) MAC OS 10.7 Firefox (latest and the next-to-latest version) Chrome (latest and the next-to-latest version) Safari (5.1x and 6) MAC OS 10.8 Firefox (latest and the next-to-latest version) Chrome (latest and the next-to-latest version) Safari (5.1x and 6) If you do not know which browser you have installed on your computer, navigate to www. whatismybrowser.com to find out. IMPORTANT: This link does not go to a Cengage Learning site. MAC checking MindTap system requirements 12_4.docx Page 10 Cengage Learning For MindTap users
11 MindTap runs on Firefox, Chrome and Safari on Mac OS 10.6.x, 10.7.x and 10.8.x. Follow these directions to determine which version of the browser you have: Chrome Follow this procedure to determine which version of Chrome you have installed: Page 11 MindTap /4/2014
12 1 Click the Chrome icon on the top right of the screen. 1 (cont.) Scroll down and select About Google Chrome from the menu. MAC checking MindTap system requirements 12_4.docx Page 12 Cengage Learning For MindTap users
13 2 Result: The About Google Chrome screen displays the browser version. Firefox Follow these steps to determine which version of the Firefox browser you have installed on your Mac: Page 13 MindTap /4/2014
14 1 Select the Firefox menu. Result: The Firefox menu displays. 2 Select Help from the Firefox menu. MAC checking MindTap system requirements 12_4.docx Page 14 Cengage Learning For MindTap users
15 2 (cont.) Result: The Firefox version displays. Safari To determine which version of the Safari browser you have installed, follow these steps: Page 15 MindTap /4/2014
16 1 Select Safari from the Safari menu. 2 Click About Safari. 2 (cont.) Result: The Safari version displays. MAC checking MindTap system requirements 12_4.docx Page 16 Cengage Learning For MindTap users
17 Enabling Cookies on your Browser Cookies are files that store browsing information. Websites create cookies when you visit them. MindTap requires you to have cookies enabled on your browser, which is a default setting on your browser. However, you should confirm that cookies are enabled. Chrome Follow this procedure to confirm that cookies are set appropriately on your Chrome browser: Page 17 MindTap /4/2014
18 1 Click the Chrome icon on the top right of the screen. 2 Scroll down and select Settings from the menu. Result: Settings display. MAC checking MindTap system requirements 12_4.docx Page 18 Cengage Learning For MindTap users
19 3 Select Show Advanced Settings. (Scroll to the bottom of the page.) Result: Advanced settings display. 4 Click Content Settings under Privacy. Result: Content Settings options display. Page 19 MindTap /4/2014
20 5 Scroll to Cookies. Select Allow local data to be set. 6 Click OK. Result: Content settings page closes. Settings page redisplays. MAC checking MindTap system requirements 12_4.docx Page 20 Cengage Learning For MindTap users
21 Firefox Follow this procedure to confirm that cookies are set appropriately on Firefox: Page 21 MindTap /4/2014
22 1 Select the Firefox menu. Result: The Firefox menu displays. 2 Select Preferences from the Firefox menu. Result: Settings display. 3 Navigate to the Privacy panel. MAC checking MindTap system requirements 12_4.docx Page 22 Cengage Learning For MindTap users
23 4 Select Use custom settings under History. 5 Confirm that Accept cookies from sites is selected. Safari Follow this procedure to confirm that cookies are set appropriately on your Safari browser: Page 23 MindTap /4/2014
24 1 Select Safari from the Safari menu. 2 Click Preferences. Result: Preferences display. 3 Navigate to Privacy. MAC checking MindTap system requirements 12_4.docx Page 24 Cengage Learning For MindTap users
25 4 Scroll to Block cookies. IMPORTANT: Do NOT block cookies. Pop-ups MindTap requires pop-ups to run. Find your browser and go through the steps in the appropriate table to confirm that cookies are set. Chrome Follow this procedure on your Mac to confirm that you have pop-ups enabled on your Chrome browser: Page 25 MindTap /4/2014
26 1 Click the Chrome icon on the top right of the screen. 2 Scroll down and select Settings from the menu. Result: Settings display. MAC checking MindTap system requirements 12_4.docx Page 26 Cengage Learning For MindTap users
27 3 Select Show advanced settings. Page 27 MindTap /4/2014
28 4 Click Content Settings under Privacy. Result: Content Settings options display. 5 Select Allow all sites to show pop-ups. NOTE: You can make exceptions. Firefox Follow this procedure on your Mac to confirm that you have pop-ups enabled on your Firefox browser: MAC checking MindTap system requirements 12_4.docx Page 28 Cengage Learning For MindTap users
29 1 Select the Firefox menu. Result: The Firefox menu displays. 2 Select Preferences from the Firefox menu. Result: Preferences display. Page 29 MindTap /4/2014
30 3 Navigate to the Content tab. MAC checking MindTap system requirements 12_4.docx Page 30 Cengage Learning For MindTap users
31 4 Confirm Block pop-up windows is not selected. 5 Click OK. Safari Follow this procedure on your Mac to confirm that you have pop-ups enabled on your Safari browser: Page 31 MindTap /4/2014
32 1 Select Safari from the Safari menu. 2 Click Preferences. Result: Preferences display. 3 Navigate to Security. 4 Confirm pop-ups are not blocked. MAC checking MindTap system requirements 12_4.docx Page 32 Cengage Learning For MindTap users
33 Page 33 MindTap /4/2014
34 Flash Plug-in While you can use MindTap without the Flash plug-in, if possible, install the latest version of the Flash Player on your system. If you have Flash Player installed already on your computer, follow these steps to determine which version you have installed: MAC checking MindTap system requirements 12_4.docx Page 34 Cengage Learning For MindTap users
35 1 Follow this link to Adobe s About Flash Player page. Result: The Adobe Flash Player page displays a Version Information box. 2 View the table that displays the latest version of Flash Player for your operating system and browser. NOTE: If the version of Flash Player you have installed is not the most current version, you may choose to download the latest installer. 3 Click this Flash Player link from Adobe. Result: The Adobe Flash Player screen displays. Page 35 MindTap /4/2014
36 4 Click Download now. Result: The Installer dialog box displays. 5 Click Save File. 6 Double click the file when the Downloads window displays. MAC checking MindTap system requirements 12_4.docx Page 36 Cengage Learning For MindTap users
37 7 Click Run when the Security Warning dialog box displays. Page 37 MindTap /4/2014
38 Enabling JavaScript Most browsers have JavaScript installed and enabled by default. You can confirm that this is the case for your system. NOTE: Click here to run this system information script ( to determine whether you enabled JavaScript on your default browser. MAC checking MindTap system requirements 12_4.docx Page 38 Cengage Learning For MindTap users
39 Java Students have to download Java to run MindTap. The latest version of Java is Java JRE 1.5.0/ /6.0. Click this link to download the latest version: IMPORTANT: This link does not go to a Cengage Learning site. Page 39 MindTap /4/2014
40 Adobe Reader Adobe reader lets you print tests and other MindTap assignments. To download the latest version of Adobe Reader click IMPORTANT: This link does not go to a Cengage Learning site. MAC checking MindTap system requirements 12_4.docx Page 40 Cengage Learning For MindTap users
41 Bandwidth Shaping Some institutions may use bandwidth shaping to limit bandwidth consumption by students and instructors. You may notice a slowdown in MindTap s response time if the network on which you are using MindTap uses bandwidth shaping or content filtering. While you cannot change your institution s use of bandwidth shaping or content filtering, you can check your connection speed. Follow these steps: Click this link: Click Begin Test. WARNING: This link does not go to a Cengage Learning site. Use this test at your own risk! Result: Your ping, download and upload speeds display. Page 41 MindTap /4/2014
42 Document Revision History Date Version Description Author/Editor 10/17/ Initial draft of System Requirements document for students Cindy Bailen 11/30/ Integrating comments from review Cindy Bailen/Terri Griffin 12/5/ Reviewed version ready for posting Cindy Bailen/Terri Griffin 1/9/ Reviewed Mac sections and took new screen shots Rose Williams 1/10/ a Annotated new screen shots Cindy Bailen 7/9/ Updated for current browser versions Rose Williams/Cindy Bailen 9/12/ a Updated for browser versions Cindy Bailen 12/20/12 3.0b Updated for current platforms Rose Williams/Cindy Bailen 1/17/ c Added IE 10 information Cindy Bailen 1/22/ d Updated browser versions Cindy Bailen 2/15/ e Added browser information Cindy Bailen 7/15/ Updated Browser Information Chris Judd 9/18/ Separated document into one for PC and one for Mac. Added hardware requirements Chris Judd 9/27/ a Added system check section Chris Judd 12/4/ Updated browser sections (mainly screenshots) Chris Judd MAC checking MindTap system requirements 12_4.docx Page 42 Cengage Learning For MindTap users
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