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1 Purchasing South Dakota Board of Regents Human Resources/Finance Information Systems Life Technologies Punchout Training Guide Version Number: 1.0 Date: 4/18/2014 Page 1

2 Table of Contents Purchasing Page Table of Contents 2 Introduction 3 Overview 3 Intended Audience 3 Documentation and Disclaimer 3 General Information 4 Punchout Characteristics 4 Pricing 4 Shipping, Dry/Wet Ice and Hazardous Materials Charges 4 UOMS 4 Adding Non Catalog Items to a Life Technologies Punchout Order 4 Smartfind Not Included with this Punchout 4 Changes to a Life Technologies Punchout Cart 4 External Notes 4 Duplicate Order Prevention 4 Timeout 4 Instructions 5 Getting to Know the Home Screen 5 Search 6 Search Results 7 Additional Product Information 8 Quick Product Information 8 Support Docs 8 Application Categories Navigation 9 Quick Links Navigation 10 Quick Order 13 Bulk Upload 14 Copy & Paste 15 Add to Cart 15 Cart 17 Promotions 18 Checkout 22 Quotes 23 Ordering Custom Items 25 Your Account Options 29 Contact Information 31 Page 2

3 Introduction Purchasing Overview The purpose of this manual is to discuss the general use of the Life Technologies punchout catalog. This document will provide an overview of the various functions of the catalog so that all end users will have success in submitting an order using the punchout. Intended Audience This manual will be used by super users and Requestors in the SDezBuy application. Documentation and Disclaimer None Page 3

4 General Information Purchasing Punchout Characteristics The Life Technologies punchout catalog is set up via cxlm, so that orders from the SDezBuy application have a direct pipeline into the Life Technologies order fulfillment center. There is no data entry on the part of Life Technologies. Orders will be picked and shipped very quickly. It is very important that you follow up with Customer Service immediately if you have made any mistakes with your order. Pricing List price is always shown on the product pages unless you click on My Price & Availability (available on single product detail pages) or Add to Cart. The Academic list price and SDBOR contract price are equal and will be the price in your cart unless there is a special promotion. Shipping, Dry/Wet Ice and Hazardous Materials Charges Shipping, Dry/Wet Ice and Hazardous Materials Charges are additional and will appear as separate lines (one for each) in the cart after it is returned to SDezBuy. There are no shipping charges on orders over $1000, but Dry/Wet Ice and Hazardous charges still apply. Users must call Life Technologies Customer Service at (800) if expedited delivery is necessary. UOMS Unit of Measures may be something other than each (EA) in the punchout, but will appear as EA in the SDezBuy shopping cart. Adding Non Catalog Items to a Life Technologies Punchout Order Non Catalog items can be added to a punchout order after the cart is returned to SDezBuy. Non catalog items with no part number or a part number that is not found, may cause a 24 hour delay and possible call from Life Tech Customer Service. Smartfind is Included with this Punchout This means that items are found during a keyword search from the Shop at the Top. In the returned results there will be a link to the punchout. Changes to a Life Technologies Punchout Cart Users can make changes once the shopping cart is returned to the SDezBuy application by clicking on the MODIFY ITEMS link. It will take you back to the punchout where you can add, remove and update the shopping cart. External Notes External notes are accepted and are sent to the vendor when they are in the External Note to the Supplier section of the PR. Some common uses of the External Note may include expedited delivery notification, quote number and delivery after July 1 to use next year s budget. Duplicate Order Prevention Life Technologies will not process a PO with the same number as already exists in their system. Timeout Inactive punchout sessions will expire or timeout after sixty (60) minutes of inactivity. The cart will NOT be saved so the user will have to start over. Page 4

5 Instructions Purchasing Click on the Life Technologies logo screen. Click on the shopping cart icon from anywhere within the punchout. at any time while in the punchout to return to the Home at the top of the screen to go to your shopping cart Getting to Know the Home Screen Search and Navigation You can search for products the Life Technologies punchout catalog using the Search box at the top of the page or by navigating the Applications categories on the left side of the page. Choosing a category will open the applications page allowing you to drill down to specific products. There are also Quick Links to take you directly to product pages for frequently ordered products. Search box Products drop down Applications Categories Quick Links to frequently ordered products Page 5

6 Search To search the punchout catalog, enter the search criteria in the Search box. You can search by product name, product type or catalog number. 1. Click in the Search box and enter mastermix. Page 6

7 Search Results The search results can be further filtered using the Product categories and Application filters. The search results allow you to see additional details about the product by clicking on the product name. You can access additional product information from the results by selecting Quick Product Info which provides a product description or Support Docs to find protocols or manuals for the product. Pricing: Please note that the List Price is shown on these pages. You need to add an item to your cart and then click on My Price & Availability or View Cart to see your actual cost for the item. Page 7

8 Additional Product Information Quick Product Info Support Docs Page 8

9 Application Categories Navigation The Application links open product pages to find additional products specific to your research application. 1. Click on PCR in the Applications categories area. 2. Click on one of the headings in the results for more specific product details and offerings. Page 9

10 Quick Links Navigation Life Technologies offers millions of predesigned Taqman assays. They can be searched using the Taqman Real Time PCR assays search tool. The Quick link on the Punchout catalog page will direct you to the Real Time PCR assays. 1. Click on the Quick Link: TaqMan Real Time PCR Assays. 2. Choose an assay type to open the Taqman assays search tool. Page 10

11 3. To use the assay search tool, select the type of experiment you are conducting. You can only select one assay type at a time for search. Then select the appropriate filter for your assay type and select the species you want to target. Provide the search term and click Search. 4. Click on the Search button. Search results are returned based on your search criteria. 5. Click on View Assay on Map to view the transcript. Page 11

12 6. Additional filters are available on the left of the page to refine your search results. 7. Click on the drop down next to the reaction size to see if the assay is available in a different size or configuration. 8. Click on the Dye or Size drop down to open a window to choose a different size, purification or dye label. Note: These options will vary depending on the assay type. 9. You can add individual assay to your cart using the Add to Cart button. Page 12

13 10. View cart contents by mousing over the Cart button. Purchasing 11. Click on the Begin Checkout button to order what is in the cart. 12. Click on the Return Cart for Checkout which will send the cart from the punchout to SDezBuy. Quick Order The Quick order page will also allow you to add products to the cart when you already have the catalog number. Items can be added to the cart using the Manual Entry, Bulk Upload template or Copy & Paste options. Manual entry allows you to add individual catalog numbers to the Quick order table. Taqman assay products also require an ID. 1. Click the Quick Order button at the top of the page to access this page. Page 13

14 2. Type a known Catalog Number(s) in the field. Note that the Quantity defaults to 1 but can be changed to your needs. ID is not required unless you are purchasing an assay or sirna. Reserve Number is used when you want to purchase the item from a specific batch or lot. 3. Click on the Add to Cart button. Bulk Upload The Bulk Upload link under the Quick Order tab allows you to download an Excel template, edit the file and upload the catalog numbers. Once the catalog numbers are entered, click Add to Cart. Page 14

15 Copy & Paste The Copy & Paste link allows you to add up to 350 catalog numbers to the Quick order table. The products can be separated by a comma or return. Separate the catalog numbers from the IDs with a single space. Once the catalog numbers are entered, click Add to Cart. Add to Cart You can add products to your cart with the Add to Cart button directly from the search results or from the detail description page. Page 15

16 When the product has been added to the cart, the mini cart will open to indicate the item has been successfully added to the cart. Click on the View Cart button to open the cart to process the order and see customer specific pricing. mini cart Page 16

17 Cart 1. After searching for an item, click the Add to Cart button. 2. Then, go to the shopping cart icon and click on the View Cart button to open the Cart. There are several options on the Cart page. Frequently ordered items can be added to Favorites from the cart by using the Select check box and then clicking add to favorites. The Update Cart button can be used to update the cart information after the quantity is changed in the Qty field. 3. Click in the checkbox and the add to favorites button to add the item to your favorites folder. 4. Click on the Update Cart button, if you have made any changes. 5. Click on the Begin Checkout button, when you are ready to checkout. Page 17

18 Promotions Users can learn about Life Technologies promotions through the account representative, while in the punchout session and on lifetechnologies.com. Under the Products & Services menu, there is a page dedicated to Promotions. These are companywide promotions and available for any of our partners to use. 1. Click on the Products & Services tab at the top of the screen. 2. Click on the Promotions link. Page 18

19 3. Click on the promotion that is of interest. 4. Review available promotions and click on Shop now or View ordering information buttons as appropriate. Page 19

20 5. Enter the quantity and click on Add to Cart. (Note the Promotion code number for future step.) Note: List price is always shown on the product pages unless you click on My Price & Availability (available on single product detail pages) or Add to Cart. The price of $306 seen below is the Academic list price for these items and the prices of $298/$297 in your cart is the contract price. If you proceed to the cart page and add the quote, then you will see a 30% discount off of the list price. 6. Go to the cart icon and click on View Cart. Page 20

21 7. Enter the Promotion Code in the field under Cart Summary Enter quote or promotion. 8. Click the Apply button to apply the quote or promotion and see updated pricing. 9. Click Begin Checkout to complete your order. This link opens the Checkout page. Page 21

22 Checkout 1. On the Review Order tab of Checkout, confirm the order is correct. 2. Click on the Edit my order to return the cart to make any changes to the order. 3. Click on the Return Cart for Checkout button to return the cart to SDezBuy for processing and order submission. Order Summary may include Dry/Wet Ice and Handling fees. Page 22

23 Quotes Users may contact a Life Technologies account manager (see contact info on last page) for special pricing and the account manager will provide the user a written quote with a quote number that will be used for ordering. Generally, purchasing a high quantity of a product will allow the account manager to offer a better price. If there are other promotions generated by the Life Technologies marketing group, the user will typically just receive the P quote number. 1. Search for the items and add click on Add to Cart for each different catalog number. 2. Click on the Cart icon. 3. Click on the View Cart button. 4. Enter the quote number in the field within the Cart Summary. 5. Click on the Apply button. Page 23

24 6. Click on the Begin Checkout button after noting the savings are what you expected from the quote. 7. Click on the Return Cart for Checkout button to return the cart to SDezBuy for processing. Note the additional charges for Dry/Wet Ice and Handling will appear as separate lines on the PR. Page 24

25 Ordering Custom Items When you are ready to order a Custom (configurable) product: 1. Click on the Products & Services tab in the menu bar. 2. Choose a product category from the drop down menu. Example: Oligos, TaqMan, Probes, & Primers 3. Click the blue Get Started button under the sub category. Example: Invitrogen Custom DNA Oligos 4. Click the blue Standard Delivery button; the default option is to enter oligos manually. Page 25

26 5. Type in Researcher Name. 6. Type in Oligo Name. 7. Paste the following into Sequence: catgcatgcatgcatgcatgcatcat. 8. Click the Add to Cart button. Purchasing 9. Wait for the Validating Order pop up. You may see the following notation. 10. Click on the shopping cart icon, if this is the only item you wish to order. 11. Click on the View Cart button. 12. Click on the Begin Checkout button. Page 26

27 13. Click on the blue Continue to Review button. 14. Click the Return Cart for Checkout button to send the cart to SDezBuy. Page 27

28 15. When the cart is returned to SDezBuy, it will have a line for each item and lines for handling and dry/wet ice, if applicable and the summary will sho the total with any additional charges. 16. Click on Proceed to Checkout or Assign Cart, whichever is applicable. Page 28

29 Your Account Options The user profile and order history is a standard with our punchout site. The order history here will also offer the opportunity to see order status as well as request invoice copies. SDBOR users will automatically have an account with Life Technologies upon first entry into the punchout. There are several options available under the Your Account link including links to Account, Orders, Favorites Lists and Custom Products & Projects. You can also make changes to your Profile and close your session from this drop down list. Account 1. Click on Your Account in the navigation menu at the top of the screen. 2. Select Account from the drop down list. The Your Account screen contains access to Recent Orders, Favorites Lists and Custom Products & Projects. Page 29

30 The Custom Products and Projects tab contains links to custom Taqman assay designs. Selecting the name link will open the Custom Assay Design tool. My Settings stores a limited amount of profile information regarding your Life Technologies account including Contact Preferences and the ability to save Promotion and Quote codes. Page 30

31 Contact Information For ordering information, general questions, or technical support please contact: Life Technologies Customer Service For product information, volume pricing, and special orders please contact your consumables account manager: Stephen Lockwood Account Manager Consumables Life Technologies Phone: (760) Page 31

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