SNC Supplier quick guide for Danfoss Cooling & Danfoss Power Solution. Created by Rajan Katheeravan Approved by Kumar Sivashanmugam

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1 SNC Supplier quick guide for Danfoss Cooling & Danfoss Power Solution SAP SNC Version 7.02 Created by Rajan Katheeravan Approved by Kumar Sivashanmugam 1 st Issue, Oct-2016 Language: EN Scope and Field of Application This document is meant for SNC suppliers which describes the steps and procedure on how to work with SNC Forecast, PO, ASN etc. on SNC web portal. It applies to both suppliers in Danfoss Cooling Segment & Danfoss Power Solution. Table of contents: 1 How do I log on? General navigation in SNC How do I see forecasts? How do I make a Time Bucket Profile How do I see forecasts? How is the normal order flow? How do I see new orders and confirm them? What if I cannot confirm as requested? What if I want to check the drawing number of order? How do i Print an order? How do I make Advance Shipping Notifications? How do I make an order change, if the order is already confirmed? How to Cancel wrong ASN and Create new ASN? How do I logoff from SNC? How do I log on? Use the following common link for both Danfoss cooling & Danfoss power solution: The SNC logon screen comes up. Read the text regarding terms for using SNC and press logon. When the password screen comes up, enter your user name and password and press OK you are in!. You can change password from this screen anytime. 2 General navigation in SNC. Quick View Menu -> Exceptions -> Quick View. To set as standard entry screen, press the star button in the upper left corner. When you enter SNC Quick view screen, you see 3 tabs as standard settings done by Danfoss.

2 Microblog: Danfoss Cooling Segment: It is very good for message sharing between supplier and Danfoss, but as of now Danfoss cooling segment doesn t use it. We will come back when to start using this with proper document. Danfoss Power Solution: The Microblog is used to communicate short Twitter type messages of 140 characters or less between Danfoss Power Solutions and our Suppliers. Suppliers from Danfoss power solution use Microblog only from Danfoss side to communicate suppliers, but not used from supplier side to respond over microblog. Go to next tab Confirmation where you will see Purchase orders categorized into two tables as below. The green boxes explain the content of each part. Third table is Shipping as below

3 Please be aware of the Refresh link (here it is at the top left of the screen). SNC will only update the screens you work on if you press this link. So if you cannot find an order or similar, you will probably have to press the Refresh link. This goes for all screens in SNC. 3 How do I see forecasts? Please be aware, that forecasts in SNC represent Danfoss best guess on future requirements on code number level. They change weekly depending on Danfoss order situation, production orders and purchase orders. They are the raw data from our ERP system and can contain errors. If you suspect the forecast is wrong, contact planner or purchaser for clarification. Danfoss has a monthly medium term production planning process, and normally the production forecasts are updated shortly before the 20 th in each month. The purchasing forecasts will therefore change most around this date. The first time you log on to SNC and want to see the forecasts, you have to define exactly how you want to see it. This is done by creating a Time Buckets Profile. 3.1 How do I make a Time Bucket Profile Select the menu Demand Order Forecast Monitor Time Buckets Profile.

4 Select the menu point Save for all my location products (see below) this will give the same way of seeing forecasts for all products. Press the Edit button. Below screen shot, we have provided Forecast time bucket for both DCS & DPS Forecast Time bucket for Danfoss cooling In Display Horizon select Months and type Danfoss will normally only show forecasts for one year, but sometimes 18 months. In No. of Months type This will show the forecasts for the first month per week, and for the rest of the months per month. Press Save and you are ready to see the forecasts. Forecast time bucket for Danfoss Power solution In Display Horizon select Months and type Danfoss will normally only show forecasts for one year, but sometimes 18 months. In No. of Months type This will show the forecasts for the first 3 months per week, and for the rest of the months per month. Press Save and you are ready to see the forecasts.

5 3.2 How do I see forecasts? Select the menu Demand Order Forecast Monitor Order Forecast Details In the selection area, press the Go button. You can now see the forecasts for all code numbers. Customer Planned Requirements are the forecasts in the relevant time bucket. Customer Firm Requirements are actual open orders NOT FORECAST! Personalise button at the right side above months can be used to add or remove the rows in the

6 Grid. If you want to export the forecast to Microsoft Excel, press the button Export and select Export to Microsoft Excel Excel will then open with the selected data if you have Microsoft Excel installed on your computer. 4 How is the normal order flow in SNC? The drawing below shows the normal order flow. Danfoss Supplier Danfoss makes purchase order. It is transmitted to SNC Supplier confirms purchase order in SNC Confirmation is registered on order Goods are received at Danfoss based on ASN Supplier ships goods and make Advance Shipping Notification (ASN) in SNC Supplier can see in SNC that the goods are received at Danfoss Refer document ASN Status_GR Status SNC always shows the current order situation. Basically the supplier see the same as the Danfoss planner see. Please keep the first confirmed delivery date. If this is not possible, see the chapter regarding order changes.

7 5 How do I see new orders and confirm them? There are two option you have to confirm a Purchase order in SNC. If you use either of the way, you will be redirected to Purchase order Worklist session. They are given below: 1. Go to Quick view screen -> Go to Confirmation tab -> Click on the list of Pos available in table PO: Items To Be Confirmed by Change Date -> You will now get the PO worklist screen to confirm the orders. PO Worklist screen 2. Select the Menu > Purchase order > Purchase order worklist The purchase order worklist will open. Before confirming an order, always make sure that you refresh the page by clicking on Refresh link on right bottom of the page. Now, Confirm the order by putting a checkmark in Cnf. Rqstd and pressing Save and publish. See below. The order is now confirmed as requested.

8 Note: In PO Worklist screen, you have option to sort the PO in descending/ascending order which will help you to know the no of products available for each PO as seen below. Inorder to sort the PO, click on the column PO No. 5.1 What if I cannot confirm as requested? Before confirming a PO, If you want to make any changes in the delivery date/quantity of PO then use any one of the below option. Option 1 is used when you don t want to split the PO line but only Quantity/Delivery date changes need to be done. Option 2 is used when you want to Split the PO line and also changes in the Delivery date/quantity is needed. Option 1: Go to Menu -> Purchase Order -> PO Worklist. Select the PO line where you want to change delivery date / quantity and these fields becomes editable now, update new quantity or date or both and Click on Save and Publish. As the confirmed delivery date / quantity is different than the requested one, please contact your planner immediately to approve your confirmation. Please remember you should not check the field Conf.Reqtd as you are not using confirming as requested by danfoss. OPTION 2: If you want to deliver an order on two different delivery date as you want to split the quantity then click the link 1:0 in PO Worklist.

9 In the Confirm window press the button Confirm to create a new confirmation line. Edit the new line to make your confirmation. In the picture below the supplier can deliver 400 pieces on and the last 600 pieces on He has pressed the Confirm button 2 times to make 2 confirmation lines. Please be aware, that you always have to confirm the total quantity. To finish the confirmation press the OK button and then in the purchase order worklist press the Save and publish button. As the confirmed delivery date / quantity is different than the requested one, please contact your planner immediately to approve your confirmation. 5.2 What if I want to check the drawing number of an order? For Danfoss Cooling Suppliers: It is your responsibility as a supplier to deliver according to the correct drawing number. The drawing number can be found by clicking the PO number. The purchase order detail screen will then open.

10 If you click the Notes button, the purchase order notes window will open. Here you can see the drawing number. For Danfoss Power solution Supplier: DPS Supplier can see Revision Level/Drawing No from both Purchase order details Notes as well as on Due list for Purchasing Document session. Path: Menu Delivery Receipts and Requirements Due list for Purchasing Documents. Here you can see the Revision level on the field Drawing / Change No 5.3 How do I Print an order? Use either option 1 or option 2 at your convenience to print an order. Option 1: Menu --> Purchase order -> Purchase order details -> Input PO no. and Click GO then Print or save the order OPTION 2:

11 Go to Menu ->Purchase order -> Purchase order overview -> Input PO no and click GO ->Click on PRINT PO tab to print order. Note: These are the only places where you can print the order. 6 How do I make Advance Shipping Notifications? Points to be noted before ASN creation: If there is any change in order confirmation, please re-confirm / change order confirmation and this change confirmation from supplier should be approved by Danfoss planner before creating ASN. ASN will be created when shipping the goods from your location, so that Danfoss will do Goods receipt with respect to this ASN. ASN Creation from Quick View: ASN can be created from Quick view by clicking on corresponding category: Go to Shipping tab where you can see category: Due today, Due within 7 days & Due within 30 days (Marked in green color) ASN Creation from Menu Select the menu Delivery Receipts and requirements Due list for purchasing document

12 If you are not able to see the ASN to be created after selecting the above screen then refresh the screen which is available at the right bottom of the screen. Even if not visible then follow the below steps, Enter Customer location as required (eg.0001 for Nordborg) and select Apply, this is for one time. By doing this you will be able to see the list of PO for ASN to be created. Also refresh the page at the right bottom of the screen. Please contact respective Planner or me immediately when you have this kind of issue. Select the purchase order you are going to ship by pressing the grey box to the left. Please make one ASN per delivery note you send to Danfoss. If you send more purchase orders on the same delivery note, you have to select more purchase order lines. This is done by selecting each line by holding down the Ctrl key and pressing the grey box for each line. When all lines are selected, press the Create ASN button. The ASN window will open. Fill out ASN number with your delivery note number. Please check, that the shipping date and the delivery date at Danfoss are correct. By default, Shipping date and document date should be current date which is not supposed to be changed and Delivery date will be calculated with respect to transportation time from Current Shipping date. If you want to change the Shipping date then remove the Delivery date, change Shipping date and click Check which will update the delivery date according to Transportation time from Shipping date.

13 If Danfoss wants the supplier to send the material faster than normal mode of transport then select Shipping Detail tab and change the Means of Transport as needed. Whenever you do any changes in the transportation mode it changes the Delivery date automatically according to the transport duration time maintained in SNC backend system. Then press the button Publish ASN to publish the ASN. Now, you will see a new window pop up for your confirmation on the price & quantity, Please click on YES to agree for price & quantity. ASN will now get published and sent to Danfoss. 7 How do I make an order change, if the order is already confirmed? Requests for order changes can come from Danfoss or from the supplier. In any case the supplier will have to go into SNC and change the order confirmation. Note: If ASN is already created, then you are not allowed to re-confirm / change the order confirmation. If there is any partial ASN to be created which can be created in SNC without reconfirming the order.

14 Select the menu Purchase Order Purchase Order Worklist Select Change Confirmation Select Change Query and change the no. of days since last to 100 days(this will shows 100 days PO s) and click Apply Now you will see 100 days back confirmes PO s where you can change the qty and delivery date here.

15 Once changed, select the line and click Save and Publish 8 How to Cancel the wrong ASN and Create New ASN? To view the created ASN, click here in Quick view Select the ASN no. and click cancel ASN. This will cancel the ASN in SNC and will remove the ASN(LA line) from our system also. If Danfoss has already used the SNC ASN for Goods receipt then this ASN cancellation will not update in our system even if SNC allow it to cancel. Note: SNC will not accept same ASN no. even after the ASN has been cancelled. You have to add extra character in the old ASN no., example: -1, etc to the old ASN no. Or else you can append the letter A to the end of your previously used ASN number when creating the new ASN. This way it s clear that the ASN is a revision of a previously published ASN. Example: Original ASN: 123 this is the ASN that will be cancelled. Revised ASN: 123A this is the revised ASN.

16 9. How do I logoff from SNC Portal? Danfoss Cooling Segment & Power Solution: You can logoff from SNC portal by pressing Logoff on top right of screen. Click on Yes. ******************************END OF DOCUMENT******************************

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