Handbook. MEMOplanner S525. Software version 2.0. Rev B ENG

Transcription

1 Handbook MEMOplanner S525 Software version 2.0 Rev B ENG

2 Contents 1 Introduction MEMOplanner Product description: MEMOplanner 4 2 MEMOplanner Contents Overview Connection set up 7 3 Wall mount Fastening the wall mount 8 4 Update Update Memoplanner Update Memoactive 10 5 Enter your own photos 12 6 SKYPE Downloading and installation 13 7 Remote control of MEMOplanner: Using remote control for the first time Remote Control Advanced settings If Remote Control has been set up previously File copying 25 8 Network connections Network cable Wireless network 26 Insecure network 27 Secure network 28 9 Mobile Broadband GSM card for MEMOplanner Backup Automatic backup 32 2

3 11.2 Restoring backups Troubleshooting Cleaning Technical data Safety and liability Environment 34 3

4 1 Introduction 1.1 MEMOplanner MEMOplanner is a digital calendar with a reminder function. MEMOplanner helps you remember appointments, structure your day, week, month and year. Reminders can be played as sounds, audio messages and/or an SMS. A timeline, appearing as a light-column or point, indicates the time of day, red for daytime and blue for night-time. MEMOplanner has been developed in collaboration with specialists in dementia, developmental disabilities, acquired brain damage, neuropsychiatry and psychiatry in Norway, Sweden and Denmark. MEMOplanner was developed with a grant from Research Council of Norway IT Funk. MEMOplanner can help make daily life simpler for people with cognitive impairment. People who have challenges with planning and structuring their day, or who have memory difficulties, can be greatly aided by MEMOplanner. 1.2 Product description: MEMOplanner MEMOplanner can be hung on the wall or placed on a table stand. MEMOplanner is portable. MEMOplanner can be accessed directly via the touchscreen or via the Internet (remote control). 4

5 2 MEMOplanner 2.1 Contents The box contains the following: a) b ) c) d) e) f) g) h i) ) j) k) l) m) n) a) MEMOplanner b) Power supply c) Keyboard d) Mouse e) Small table stand f) Memory stick with remote control software g) Screen cleaner h) Wall mount (with screws) i) Pointer pen (located on the upper-left side of the MEMOplanner on the back.) j) Screen cloth k) USB GSM card l) USB hub m) User guide (this) n) Carrying case 5

6 2.2 Overview

7 1 Touchscreen 13 On/off switch 2 Microphones 14 Bluetooth activator/deactivator 3 Speakers 15 Wireless network activator/deactivator 4 Hard disk diode 16 Volume up (Shall only be used when the sound is low or there is no sound) 5 Battery 1 diode 17 Volume down (Do not use) 6 Battery 2 diode 18 Not in use 7 Front web camera 19 Network cable connector 8 Camera (Do not use) 20 USB connector 9 Velcro for fastening USB GSM unit 21 USB connector 10 Wall mount bracket 22 Speaker terminal (OUT) 11 Batteries 23 Microphone terminal (IN) 12 Power supply connector 24 Pointer pen 2.3 Connection set up Place the MEMOplanner in the small table stand or in the wall mount. For wall mounting instructions, see the chapter below. NB! If the GSM card is to be used, it must be prepared and connected before MEMOplanner is turned on. See chapter 10. Connect the power supply to the wall outlet and plug in the MEMOplanner (No. 12 in the overview above). Press the On/off switch (No. 11 in the overview above) on the MEMOplanner. Do this by sliding and holding the button towards the power symbol until the blue hard disk diode turns on (No. 13 in the overview above). The MEMOplanner program will now start automatically. If it does not turn on, double-click with your fingertip or pointer pen on the MEMOplanner shortcut on the screen. To make double-clicking easier, a mouse may be connected to one of the USB ports (Nos. 20 or 21 in the overview above). 7

8 3 Wall mount 3.1 Fastening the wall mount The wall mount must only be attached to walls capable of bearing the wall mount and MEMOplanner. Attach the wall mount to the wall with the widest wedge-shape upwards. Mounting on concrete walls Use masonry screws and masonry plugs. Mounting on plaster walls Try to find a wall stud behind the plaster wall (by tapping on the wall) near where you want to place MEMOplanner, and if possible fasten the wall mount to this site using wood screws. If the bracket must be placed where there is no wall stud behind the plaster, use a plaster anchor (not included). Mounting on wooden walls Use wood screws. The widest part of the bracket must point upwards. Slide MEMOplanner downwards into the wall mount. These screws must be used to fasten MEMOplanner to the wall mount. 8

9 4 Update On MEMOplanners desktop there are short cuts to update Memoplanner and Memoactive. It is recommended to check for updates regularly. 4.1 Update Memoplanner 1. Exit the Memoplanner program 2. Press to start Memoplanner Update Checker. The top window displays the installed components on Memoplanner 3. Press Check for updates in the upper right corner 9

10 The components that can be updated get a tick in front of them when there are newer versions to download. 4. Press Download and follow the instructions. 5. When the installation is finished, Memoplanner can be started again. 4.2 Update Memoactive Memoactive can be updated via the shortcut Memoactive Upgrader on the desktop. 1. Exit the Memoplanner program 2. Press to check for newer versions of Memoactive upgrader, see section 4.1 above. 3. Connect Memoactive to Memoplanner with the USB cable. 4. Press to start Memoactive Upgrader. 10

11 5. This window is shown and the Memoactive program shuts down automatic. 6. When the update is finished, Memoactive restarts automatic. You can now disconnect Memoactive. 7. Press X in the upper right corner to close this window or press any key on the keyboard. 11

12 5 Enter your own photos It is possible to enter your own photos in the My photos, Calendar pictures and Contacts folders, which can be found on the MEMOplanner desktop. For example, photos may be entered from a memory stick via one of the USB ports. These pictures must be copied in to the desired folders. Pictures in the My photos folder will be visible in the My photos album. Pictures in the Contacts folder will be visible in the Contact photos album. Picture in the Calendar folder will be visible in the Calendar pictures function. To access the desktop, the MEMOplanner program must be closed. It is easiest to transfer pictures when the mouse and keyboard are connected. The desired folder can now be opened by clicking a shortcut, and the pictures will be copied. Pictures that are no longer wanted can be deleted from the folder. It is also possible to enter pictures using the remote LogMeIn operation. See the end of chapter 7. Close the folder and click the MEMOplanner shortcut MEMOplanner program again. to restart the 12

13 6 SKYPE In order to use Skype, the program must be downloaded and installed in MEMOplanner; in addition the Skype contact names must be entered into Skype. MEMOplanner must be connected to the Internet in order to download and use Skype. 6.1 Downloading and installation Close the MEMOplanner program. You must double-click the Skype link in order to download Skype. This starts Internet Explorer and the following page is shown: Press Download Skype. If asked to login or open a Skype account, you have to do this now. Follow the instructions from Skype. 13

14 The following message will now be displayed at the bottom of Internet Explorer. Press Run. A number of items now appear that must be performed: Choose language and press I agree next. Click the check mark on Skype Installer, Click and Call, then click Continue. Click the check mark on the Bing toolkit widget installer, then click Continue. Log in or open a new Skype account. The installation now starts. Once it is finished, Skype will start and the following window will open. Enter your contacts now. Press Contacts in the top menu and select Add contact... 14

15 This window will now open: Enter here the , Full name or Skype name for the contact you want to register. The contact for whom you have entered data will now be displayed at the bottom of the Skype window. Press Add and this window will now be seen: Press Send and this window will now be seen: 15

16 Close the window or press Add another contact. The contacts will not be accessible until they have confirmed your request. Once all the contacts have been entered, restart MEMOplanner by clicking on the MEMOplanner icon on the desktop. In order to be able to use Skype on MEMOplanner, the Skype name must be entered into MEMOplanner's Contacts list. See Chapter in the Menu Function User Guide. The first time that MEMOplanner is started after installing Skype, the following two message boxes will be displayed: Press OK for this message. Switch to the Skype window by using Alt + Tab or close MEMOplanner and open Skype. 16

17 Press Allow access for this message. If you click Deny, the Skype function in MEMOplanner cannot be used. This can be undone by doing the following: Close MEMOplanner. Open the Skype program. Click Tools Options. Click Advanced Click Manage other programs' access to Skype. Click Change. Mark Allow this program to use Skype and click OK. Press OK. Press Save. Restart MEMOplanner. 17

18 7 Remote control of MEMOplanner: Remote control lets family members or helpers enter appointments, pictures and other information from their own PC directly into MEMOplanner. Thus an Internet connection is required for remote control. Use of Internet Explorer is recommended for remote control. In respect of personal privacy, remote control is normally disabled and must be manually turned on in order to use it. See Chapter 15 in the Menu Function User Guide. 7.1 Using remote control for the first time 1. Insert the USB memory stick labelled MEMOplanner Remote Control into one of the USB ports on the PC which will be used for remotely operating MEMOplanner. 2. Select Open folder to show files when the dialogue box appears. The USB memory stick contains a file called Remote control. It is a good idea to copy this file onto the desktop. After that it is no longer necessary to have the memory stick in the PC. 3. Double-click the Remote control file. 4. This opens a link to the MEMOplanner which will be operated remotely and to the access password. Figure 1. Link and password for remote control. 5. Copy the password by highlighting it, right clicking and choosing Copy. 6. Click on the remote-help link. 18

19 NB! With the Chrome browser you will get this picture: Press Skip in the bottom line. Many PCs will display a warning that you are attempting to install a program: Figure 2. Warning. 7. Close this by clicking Close. At the top of the web browser may be a line such as: Figure 3. Web browser information line 8. Click on the line. 9. There will be a message about choosing to install ActiveX control. 19

20 Figure 4. "Install ActiveX control..." 10. Click Install ActiveX control 11. The remote control program will now download. A new dialogue box will soon appear: Figure 5. Security warning 12. Click Install. Figure 6. Password 13. You will be asked about a password ( Access code ). Paste in the password (see Figure 1, point 5) by right clicking and choosing Paste. 14. Click Login. 15. The remote control program will open. 20

21 Figure 7. The remote control program 7.2 Remote Control Remote Control permits complete control of MEMOplanner, just as if using it with a mouse and keyboard. Click Remote Control to start remote operations of MEMOplanner. NB! On some PCs, the security warning may appear again. Figure 8. Security warning. Not all PCs will display this. It is important to select remove blocking if asked about this. 21

22 Figure 9. Sample MEMOplanner screenshot During remote operations, you have complete control over MEMOplanner, as if using it directly. Notice that you have to use the mouse for clicking and selecting, not your finger. See the chapters about using MEMOplanner to enter appointments, Person/Place etc. 7.3 Advanced settings There are a number of buttons on the right side of the Remote Control window. The relevant ones for using with MEMOplanner are: Adjust colour level 2. Volume 3. Help 4. Full-screen 5. Close Adjust colour level: This may be used to improve the colour quality on the remote control screen image. This is normally set automatically depending on the broadband speed. Volume: Set the audio level being received from MEMOplanner higher or lower. This only applies to the remote operation, and does not adjust the audio level on MEMOplanner Itself. Help: Help provides more in-depth information about remote operations for those especially interested. In English only. 22

23 Full-screen: This places the screen image being received from MEMOplanner to completely fill the local computer screen. In some cases, this may make it easier to work with MEMOplanner. The MEMOplanner screen image will now completely fill the local computer screen. To return to the previous screen display, move the mouse to the top center of the screen where there is a coloured stripe: Clicking the stripe will open a menu. One click on the button displayed underneath it will return the screen to normal display. Close: Disconnecting from MEMOplanner. To disconnect the remote control program, close the Internet Explorer window. 7.4 If Remote Control has been set up previously 1. Double-click the Remote control file. 2. This opens a link to the MEMOplanner which will be operated remotely and to the access password. Figure 10. Link and password for remote control. 3. Copy the password by highlighting it, right clicking and choosing Copy. 4. Click on the remote-help link. 23

24 NB! With the Chrome browser you will get this picture: Press Skip in the bottom line. Figure 11. Password 5. You will be asked about a password ( Access code ). Paste in the password (see point 3 above) by right clicking and choosing Paste. 6. Click Login. 7. The remote control program will open. 24

25 7.5 File copying To copy files (such as pictures) simply copy them from your old PC and paste them into MEMOplanner. Or the other way around. Figure 9. Example of files on the local PC Files on the local PC can be copied by marking them, right clicking and choosing Copy. Figure 10. Example of file copying to MEMOplanner Go to the file folder that should be found on MEMOplanner, right-click on the folder and choose Paste. The files will now copy from the local PC to MEMOplanner. To access the Start menu in Windows, press the Windows button on the keyboard. 25

26 8 Network connections 8.1 Network cable MEMOplanner can be connected to a network by connecting a network cable to the network port. 8.2 Wireless network NB! MEMOplanner's wireless network card uses channels If the choice of channel router is set to Auto, it may fall outside of MEMOplanner's range. We therefore recommend setting the router to one of the channels For information about how to do this, see the router user guide or contact an IT specialist. To access the desktop, the MEMOplanner program must be closed. Do this by connecting the keyboard and mouse and pressing the Esc (escape) key on the keyboard. You will then be asked about closing the program and reply with Yes. To access the Start menu in Windows, press the Windows button on the keyboard. Click the network symbol on the task bar This dialogue box will now appear Click Connect to network. This window will now open: 26

27 This displays the available networks. Pressing the update button additional networks. Mark the desired network and click Connect. might display Insecure network If the network being connected to is insecure, the following window will open: 27

28 Press Close to complete the network connection. Secure network If the desired network is secure, pressing Connect will open the following window. A security key or password must be entered. Contact the person in charge of the network to receive one. After the correct security key or password has been entered, these Windows will be displayed: 28

29 If this is a wireless network to be used repeatedly, check store this network and Automatically start this connection. MEMOplanner will now remember this connection and will automatically connect MEMOplanner to this network the next time it is in this area of coverage. Press Close to establish this network connection. Click the MEMOplanner shortcut again. to restart the MEMOplanner program 29

30 9 Mobile Broadband It is not possible to use mobile broadband via the USB GSM card that comes with the Memoplanner. If you want to use mobile broadband you need to use a mobile broadband router. Routers for mobile broadband works as a regular broadband connection. You connect Memoplanner to the wireless network that is set on the router and access the internet via the routers mobile broadband connection. Broadband routers can be purchased from most major mobile operators. NB! If you want to use Skype with video over mobile broadband you need 4G or 3G coverage. Most routers for mobile broadband have an indicator that shows the type of connection available. It is not guaranteed that you can run Skype with video over 3G/4G networks. Local conditions will have a major impact on the packet loss and network speed, and since a Skype call is real time, packet loss and network speeds have a very large impact on the quality even if bandwidth is good. 10 GSM card for MEMOplanner A GSM card for MEMOplanner lets MEMOplanner send SMS messages. Prior to use The SIM card must not be a dual card. It must be a dedicated SIM card. In addition, we also ask the user to not use MEMOplanner for accessing mobile broadband together with the SIM-card GSM holder. This may result in loading the SIM card for all charges and not the mobile broadband. NOTE that the PIN code on the SIM card must be turned off. A mobile phone consultant can do this using the mobile phone user's guide or you can ask the telephone company how to do this. 1. Remove the back cover with Velcro attached: 2. Insert the SIM card into the SIM card holder with the contacts facing down. Pay attention to the notched corner. 30

31 3. Replace the back cover. 4. Push the release button to release the USB contact: 5. Connect the enclosed USB cable to the GSM unit. 6. Place the other end into the USB port on the MEMOplanner. 7. Fasten the GSM unit using the enclosed Velcro the back side of the MEMOplanner. 31

32 11 Backup 11.1 Automatic backup MEMOplanner runs an automatic daily backup every midnight, and there is an additional weekly backup at 12:30 AM every Saturday morning. This lets you retrieve data from the previous day or week. The backup files are stored on the D disk in MEMOplanner. The daily backup is stored here: d:\backup\daily\ The weekly backup is stored here: d:\backup\weekly\ In each of the two folders, daily and weekly, are 3 folders called Programs, Program Resources and My Pictures Restoring backups NB! Backups should be restored only if all entered activities have been lost. Activities that have been entered since the last backup will be lost, namely those up to last Saturday for weekly backups and those up to the last night for daily backups. Before restoring a backup, the MEMOplanner program must be closed. Connect the keyboard and the mouse to the HUB and connect this to MEMOplanner. Press the ESC button at the top left keyboard. To access the Start menu in Windows, press the Windows button on the keyboard. Start Windows Explore and go to d:\backup. This is where the Daily and Weekly folders reside. Click the backup folder from which restoration is wanted. Mark the Programs and Program Resources folders. Right-click the two folders and choose Copy. Go to C:\Program files(x86)\rolltalk\rolltalk Designer and paste the folders into this folder. Press Yes when asked about replacing the folders. Close Windows Explorer. Click the MEMOplanner shortcut again. to restart the MEMOplanner program 32

33 12 Troubleshooting Problem description No or low volume, even if volume level 4 is chosen. The device has suddenly stopped or will not start. The MEMOplanner program has locked up or will not close. Solution Press and hold Volume up button (14). See chapter 2.2. Check that the power supply is correctly inserted into both the mains and MEMOplanner. Reboot the machine using Reboot on the Start Menu. If this does not work try the On/Off button. Slide it towards the Power symbol and hold it there until the machine turns off. Turn it on again by sliding the On/Off button towards the Power symbol and hold it there until the blue hard disk diode lights up. MEMOplanner should now start automatically. MEMOplanner will not send an SMS. - Has a mobile telephone number been entered? See chapter in Calendar Function User Guide. - Is there mobile phone coverage where the MEMOplanner is? Check the signal using a regular mobile telephone. - Is the GSM card correctly installed? See chapter 10. None of the above helps. 13 Cleaning Contact Abilia, at telephone (+47) Clean the MEMOplanner Screen using the provided screen cleaner and cleaning cloth. Other parts of MEMOplanner may be cleaned with a cloth lightly moistened with soapy water, but it must never be immersed in water. Disconnect the power supply while cleaning. 33

34 14 Technical data Processor: Intel Atom N2800 RAM: 4 GB Hard disk: 120 GB SSD Operative system: Windows 7 Battery Two mah / 11.1 V Screen: 1280x800 Size: 12.1 Outer dimensions: 30.0 x 24.0 x 2.4 cm Weight: 1.9 kg 15 Safety and liability Abilia AS has conducted a risk analysis for the product in compliance with NS-EN for Medical devices. The product's user instruction and technical specifications have been written in consideration of the safety assessments contained in this document. Safety must always be considered for when starting to use the product and during daily use. It is not possible to describe in the user instructions all the ways the product must not be used. If in doubt if that you have begun to use or set up the product correctly, we recommend that you contact your dealer. Be particularly advised that even though MEMOplanner reports that certain actions are to take place, that this is no guarantee that the actions will have taken place. MEMOplanner must not be used as the sole reporting measure, because injuries may result if the actions are not carried out or if they are carried out repeatedly (unless there is a message to repeat the action). Particular attention should be given to those cases about reports concerning the taking of medication. Abilia AS is not liable for any injuries, or consequential injuries or loss as a result of use, incorrect use, lack of follow-up, incorrect installation, incorrect connections etc. In all cases, Abilia AS' economic liability is restricted to the cost of the actual product. NB! If the power supply is damage, it must not be used. Contact Abilia about acquiring a new one. 16 Environment The outer carton should be recycled as paper waste. The inner carton should be recycled as plastic waste. The product must be recycled as electronics waste when it is to be discarded. It may be returned to the point-of-sale, any electronics products retailer or to your municipal recycling centre. Abilia AS, Buvikveien 22, 4950 Risør, Norway Phone Fax info@abilia.no X2650_Handbook_MEMOplanner_S525_RevB.docx,