Installation. and. Administration

Transcription

1 Installation and Administration

2 disclaimer Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. export notice This product may require export authorization from the U.S. Department of Commerce prior to exporting from the U.S. or Canada. trademarks Novell and NetWare are registered trademarks of Novell, Inc. in the United States and other countries. A complete list of trademarks and their respective owners appears in Trademarks on page 203. Copyright Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. U.S. Patent Nos 5,157,663; 5,349,642; 5,455,932; 5,553,139; 5,553,143; 5,594,863; 5,608,903; 5,633,931; 5,652,854; 5,671,414; 5,677,851; 5,692,129; 5,758,069; 5,758,344; 5,760,772; 5,784,560; D393,457. U.S. and Foreign Patents Pending. Novell, Inc. 122 East 1700 South Provo, UT U.S.A. Installation and Administration November 1998

3 Contents Welcome Product Components ix Product Overview x Easy Installation Program x Simplified Internet Access xi Internet Connection Wizard xi BorderManager FastCache xi NAT xi Network Management Tools for NDS xi NEAT xi QuickStart xii , Calendaring, and Scheduling xii Remote Access and Management xii ManageWise NMA xii NetWare Connect xii Network Backup and Restore Services xii Flexible Licensing xiii Support for Various Clients xiii Partner Products xiii For More Information xiv Online Product Registration xv User Comments xv Contents i

4 Part I Installation and Setup 1 Installation Overview Installation Checklist Installing or Upgrading the Server Hardware Requirements Overview of the Installation or Upgrade Install or Upgrade Server Software New Installation Upgrade an Existing Server Upgrade a NetWare 2 Server Upgrading from Personal NetWare Upgrading from Other Network Operating Systems Setting Up the Administrator s Workstation Prerequisites Installing the Administrator s Workstation Using QuickStart to Set Up Your Network Changing the Admin and Supervisor Users Passwords Uninstalling the Novell Client Setting Up Internet Access Prerequisites Using the Internet Connection Wizard Installing Novell Client Software Preparing to Install the Client Software Checking for a Valid Network Connection Preparing Client Workstations Checking Client Workstation Requirements Incompatibilities Installing Clients from CD-ROM Installing Clients from Windows Installing Clients from DOS Installing Clients from the Network Create a Folder Copy Files Grant Rights Update Configuration Files ii Installation and Administration

5 Updating Windows 95/98 and Windows NT Configuration Files Updating DOS and Windows 3.1x Configuration Files Create or Modify the Login Script Creating or Modifying a Login Script with NetWare Administrator Sample Login Script What Users See Other Network Installation Options Installing with Z.E.N.works Additional Windows 95/98 Installation Options Additional Windows NT Installation Options Additional DOS and Windows 3.1x Installation Options Setting Up the GroupWise Internet Agent Prerequisites Create a Shortcut to NetWare Administrator Providing a Hostname to GroupWise Enable SMTP Dial-up Configure SMTP Dial-up Part II Administration 7 Managing Your Network Prerequisites Customizing Your Network Accessing the Administration Tools Managing the Server Configure and Optimize the Server Maintain the Server Manage Server Volumes Create a NetWare Server Volume Mount a CD-ROM as a Volume Shut Down and Restart the Server Shut Down a Server Restarting the Server Managing Client Workstations Accessing and Using the Network Accessing the Server Getting Help at the Server Console Accessing and Moving around in the Network Contents iii

6 9 Managing Users and Groups Advantages of Groups Editing User or Group Properties Deleting Objects Deleting a User Deleting or Renaming a Group Viewing or Changing File System Rights Creating or Modifying Login Scripts Login Script Types Recommendations Managing the NetWare File System How the NetWare File System Is Structured Types of Directories That Can Be Added Plan a Directory Structure for Your Company Locating Directories and Files File System Rights Assigning File System Rights in NEAT Recommendations for Setting Up the File System Assigning Rights at the Organization Object Level Creating Directories Retrieve Deleted Files and Directories Directory and File Commands Setting Up and Managing Networked Applications Installing Z.E.N.works Managing Networked Applications Installing Applications on a Server Giving Users Access to Applications Customizing Applications for One or More Users Setting Up and Managing Network Printing Understanding Network Printing General Tasks for Setting Up Print Services Connecting Printers to the Network Determine Where to Connect Printers to the Network Connect Printers to the Network Setting Up Print Services Gather Information About Printers Add a Printer Object to the NDS Tree Using NEAT What NEAT Does for You iv Installation and Administration

7 Complete Printer Setup Tasks Activating Print Services Load or Unload Print Services Load or Unload Print Services Automatically Load or Unload Print Services Manually Unload the Print Server Activate Workstations for Printing Activate a Printer Attached to a Workstation Load NPRINTER on Windows 95/ Prerequisites Procedure Redirect Print Jobs in Windows 95/ Load NPRINTER on DOS or Windows 3.1x Redirect Print Jobs in DOS or Windows 3.1x Configuring Windows 3.x to Print to a Network Queue from a Windows Application Load NPRINTER in OS/ Redirecting Print Jobs in OS/ Enable a Macintosh for Printing Connecting a Printer As a Node Printing to Network Printers Printing from within an Application Applications Not Designed for Networks Redirect Print Jobs with CAPTURE Redirect Print Jobs with NPRINT Customize Your Network Print Setup Editing Printer Properties Using NEAT Printer Access Print Services Operator Print Job Control Additional Information about Printing Protecting Your Network Managing Network Security Control Access to the Network Create a Network Protection Plan Use UPS Monitoring Use the Transaction Tracking System Automatically Backing Out of Incomplete Transactions Keeping a Log of Backed-Out Data Secure the Server Console Prevent Virus Infection Prevent Packet Forgery Contents v

8 Implement a Backup and Restore Strategy Backing Up and Restoring Data Components of a Backup Plan Managing and Monitoring Network Usage Auditing Accounting Managing Network Licenses Tools for Managing Licenses Troubleshooting A Troubleshooting Methodology Keep Your Servers Patched Eliminate Obvious Causes Gather Information Simplify the System Use Research Tools Develop Hypotheses and Perform Tests Look for Additional Help Using Novell Authorized Resellers Opening a Support Incident Document the Solution Troubleshooting Hardware and Network Problems Identifying Problems after Installation Resolving Hard Disk Access Problems Making Computer Memory Available for Network Drivers Resolving Cabling Problems Power Supply Errors Troubleshooting the NetWare Server Resolving Abends What Happens When You Get an Abend Responding to the Abend Manually Responding to the Abend Automatically Resolving Server I/O Errors Resolving Server Disk Space Problems Resolving Server Memory Problems Resolving Locked Device Errors Resolving File I/O Errors Resolving Volume I/O Errors Resolving Event Control Block Allocation Errors Resolving Server Console Command Problems vi Installation and Administration

9 Resolving Keyboard Locking Problems When Copying Files from CD-ROM Resolving Problems When Server Hangs after Mounting Last Volume Resolving Problems When No Volumes Mount Resolving Problems When Only Some Volumes Mount Resolving Disk Error Problems When a Volume Is Mounting Resolving Memory Errors When a Volume Is Mounting Resolving Volume Mounting Problems Because of Corrupted Directory Entry Tables or File Allocation Tables Resolving Volume Mounting Problems Because of Name Space Module Monitor and Resolve Communications Problems Maintain Network Hardware Check Available Disk Space Add Hard Disks Check for Hard Disk Errors View the Server Error Log Monitor and Maintain Network Data Monitor and Maintain Novell Directory Services Resolving General Communication Problems Resolving Server Boot Problems after a Network Board Is Installed Resolving Problems When Workstations Can t Communicate with a Server Resolving Communication Problems between Servers Resolving Slow Server Response Resolving Periodic Loss of Connection Troubleshooting Workstations Resolving Workstation Memory Problems DOS Workstations OS/2 Workstations Resolving Workstation Disk Space Problems Part III Appendices A Understanding Networks and NDS What Is a Network? What Is NDS, Novell s Directory Services Technology? NDS Trees Tree Name Objects NDS Context Contents vii

10 B C Upgrading Personal NetWare Introduction Prerequisites Gather Workstation Information Gather Server Information Choose an Upgrade Option Install and Set Up NetWare for Small Business Update Workstation Clients Configure Workstations to Access the Network Additional Adjustments Shared CD-ROMs Third-Party Peer-to-Peer Based Applications When to Contact Your Reseller Configuring a Network Board if Not Using a COM Port Configuring a WAN Board Configuring the Network Interface Configure ISP Dial-Up Restart the Server Test the Internet Connection Trademarks Novell Trademarks Third-Party Trademarks Index viii Installation and Administration

11 Welcome NetWare for Small Business 4.2 is a network software system designed specifically for single-site businesses with 50 or fewer users. Tailored for smaller businesses, it provides the same superior performance, reliability, and scalability of the NetWare software used by the world s largest businesses. Product Components The product package includes the following components: Online Documentation CD NetWare for Small Business CD Partners CD Novell Client CD Tobit FaxWare CD Installation and Administration Manual Oracle CD Installation Quick Start Card Licensing Diskette Welcome ix

12 Product Overview NetWare for Small Business 4.2 includes the following features, which are described in more detail following this list: An easy installation program, including the QuickStart utility. Easy setup and simplified access to the Internet. NDS TM, the industry s leading directory services software. Novell Easy Administration Tool TM (NEAT) for easy administration of your network. Z.E.N.works TM Starter Pack for easy setup and management of Novell Client TM software. , calendaring, and scheduling with GroupWise TM 5.2. Remote access and remote management capabilities. Enhanced Backup and Restore Services. Flexible licensing, permitting you to purchase exactly as many user licenses as you need. Advanced security, superior authentication and auditing capabilities. A variety of third-party (partner) products to provide comprehensive business and networking solutions. Easy Installation Program You can use this installation program to install this product on a new server, to upgrade an existing NetWare 3 TM or NetWare 4 TM server, or to upgrade from an earlier version of this product (such as intranetware for Small Business). x Installation and Administration

13 Simplified Internet Access This product includes three features specifically designed to simplify access to the Internet: the Internet Connection Wizard, BorderManager FastCache, and Network Address Translator (NAT). Internet Connection Wizard The Internet Connection Wizard makes it easy for you to set up and configure access to your Internet Service Provider (ISP). The Internet Connection Wizard is a graphical utility that walks you through the ISP setup process. BorderManager FastCache BorderManager FastCache delivers Web-based content to a user s desktop anywhere from 10 to 200 times faster than traditional Web access methods. BorderManager FastCache can handle up to 4,000 active connections per second and can service an unlimited number of Web users. NAT NAT allows you to use one IP address from your ISP. This feature provides additional security, as well as address simplification and conservation. Network Management Tools for NDS This product includes NEAT (Novell Easy Administration Tool) and QuickStart. NEAT NEAT simplifies adding users, printers, groups to the NDS tree and managing properties associated with these objects. It also allows you to view and install license certificates and change ownership of them. Product Components xi

14 QuickStart QuickStart simplifies adding users, groups, and printers during the initial setup and installation. , Calendaring, and Scheduling GroupWise 5.2 is Novell s groupware collaboration product for the Internet and intranets. It combines with a powerful task management tool, scheduler, and calendar. Remote Access and Management Remote access and management are provided through the ManageWise Network Management Agent (NMA) and NetWare Connect. ManageWise NMA Management tools based on Novell ManageWise provide easy remote network management for customers who outsource their network management. NetWare Connect NetWare Connect allows network users to access the company network anytime from any phone line. This lets users send and receive and maintain constant communication from remote locations. Network Backup and Restore Services Enhanced SBACKUP is Novell s server storage and retrieval software. It allows you to back up network data NDS, binderies, the file system, or an individual workstation s hard disk onto media that can be stored off-site. If you have a hardware failure, natural catastrophe, corrupted data, or incorrectly deleted or changed data, you can restore a backed up version of the data. xii Installation and Administration

15 Flexible Licensing The licensing program allows you to purchase exactly the number of licenses you need, and it gives each licensed user access to all servers on the network. You can purchase up to 50 user licenses for your network. Support for Various Clients Microsoft Windows 95, Microsoft Windows TM 98, WindowsNT, and Windows 3.1x clients are included on the Novell Client CD-ROM. Other clients are available at the Novell Web site at download/. Partner Products NetWare for Small Business 4.2 includes products provided by Novell partners. These products will help enhance your network s capabilities. For information about these products, see the Sys:public\nls\language\partners.txt file on the Operating System CD- ROM (Disk 1). Product Components xiii

16 For More Information To help you install, configure, administer, and use your network, see the following resources: If you want to Learn more about this product Find current technical support information on this product Refer to The printed and online documentation included in this package, or the product Web site at The Novell Technical Support Web site at / Find out more about the third-party products shipping with this product SYS:PUBLIC\NLS\LANGUAGE\PARTN ERS.TXT on the server (once you install the product). The online documentation and help accompanying each product. Each product s home Web site (see the partners.txt file for addresses). Learn more about NetWare 4.11 The online documentation for NetWare 4.11, which ships with this product. Learn more about GroupWise The online documentation for GroupWise, which ships with this product. The Web site at groupwise. Get more information on Novell products and education programs and centers Novell s Fax Response Service at (U.S.) , or xiv Installation and Administration

17 Online Product Registration You can register your copy of NetWare for Small Business 4.2 online (if you re connected to the Internet) by accessing Novell s registration page at Choose Product Registration, fill in the Novell Product Registration form, then click Register. User Comments We want your comments and suggestions about this manual and the other documentation included with this product. You can use the User Comments feature of the online documentation (if you re connected to the Internet) or you can mail your comments to: Novell, Inc. Documentation Development MS PRV-C East 1700 South Provo, UT U.S.A. Online Product Registration xv

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19 part I Installation and Setup Part 1 of this manual provides: A checklist for getting started. See Chapter 1, Installation Overview, on page 3. Instructions for installing this product on a new server or upgrading an existing server. See Chapter 2, Installing or Upgrading the Server, on page 5. Instructions for setting up the administrator s workstation, a necessary task if you want to continue other setup procedures, including setting up user access. See Chapter 3, Setting Up the Administrator s Workstation, on page 15. Instructions for setting up Internet access using the Internet Connection Wizard. See Chapter 4, Setting Up Internet Access, on page 21. Instructions for installing the Novell Client on workstations. See Chapter 5, Installing Novell Client Software, on page 23. Instructions for setting up GroupWise so users on your network can send and receive through the Internet. See Chapter 6, Setting Up the GroupWise Internet Agent, on page 43. Part I: Installation and Setup 1

20 2 Installation and Administration

21 chapter 1 Installation Overview Before you install, upgrade, or set up anything, you must gather some information and plan your network setup. Installation Checklist Use the checklist below to plan for tasks that must be completed in a certain order. Other tasks can be completed at your convenience. Plan your NDS TM tree for the new or upgraded server. If you are not already familiar with networking and NDS, read Appendix A, Understanding Networks and NDS, on page 181 before starting the installation. Install or upgrade server software. Set up the administrator s workstation and change the Admin and Supervisor users passwords. Set up Internet access. Install the Novell Client TM software on all users workstations. Set up GroupWise. Chapter 1: Installation Overview 3

22 Each of these checklist items is covered in Part 1 of this manual. Once you have completed these tasks, you will want to complete some or all of the following tasks, the procedures for which are covered in Part 2, the Administration section of this manual. Set up user and group accounts, as well as network print services using QuickStart (automatically launched the first time you log in as user Admin), or using the Novell Easy Administration Tool TM (NEAT). Set up the network file system. (Optional) Install applications on the network and distribute them to users. 4 Installation and Administration

23 chapter 2 Installing or Upgrading the Server This chapter provides instructions for installing this product on a new server, and for upgrading from previous versions, NetWare for Small Business TM, NetWare 3 TM, or NetWare 4 TM. It also provides information for upgrading from NetWare 2.2, Personal NetWare, and other non- Novell network operating systems. Hardware Requirements Make sure the hardware for the server meets the following minimum requirements: A PC (or PC compatible) with a 486 (SX or DX), Pentium, or higher processor A minimum of 32 MB of RAM (a minimum of 48 MB is recommended) A CD-ROM drive A network board A 600MB hard disk with a minimum of 100 MB for the DOS partition, and at least 500 MB for the NetWare partition A 500 MB NetWare partition provides enough room for the NetWare operating system, utilities, and print queues. A 1 GB drive is recommended. If you want to install user files, applications, and other products, such as a Web server or online documentation, you will need additional free space for a large NetWare partition. Chapter 2: Installing or Upgrading the Server 5

24 Overview of the Installation or Upgrade The install program performs the following tasks when you are installing a new server, or are upgrading from intranetware for Small Business, NetWare for Small Business 4.11, NetWare 3, or NetWare 4: (New installation only) Reformats the hard disk to create a new DOS partition and make room for a NetWare partition, then installs DOS and appropriate driver files. Automatically detects some hardware devices on your computer, including hard disks, CD-ROM drives, and network boards. It then scans for and selects applicable drivers for the hardware. If Install finds more than one driver for your hardware or is unable to match a hardware device with a driver, you are prompted to select a driver. Copies server boot files to the DOS partition. (New installation only) Creates a NetWare partition. If a NetWare partition already exists, you are prompted to either delete the existing partition (and possibly lose data) or exit install and perform an upgrade. Copies the system files to the NetWare partition. Installs the NetWare license on the server. Automatically loads NIAS. Automatically loads DHCP, NAT, GroupWise 5.2, and the NetWare Support Pack. Creates an Organization object with a name you define. This name becomes the name of the NDS TM tree. Creates the root, user ADMIN, and NetWare Server and Volume objects. 6 Installation and Administration

25 Install or Upgrade Server Software Complete the steps outlined in one of the following procedures, depending on whether you want to install a new server, or upgrade an existing NetWare for Small Business 4.11, intranetware for Small Business, NetWare 3, or NetWare 4 file server to this product. New Installation Follow this procedure to install this product to a new server. 1. Insert the Pre-installation diskette into the disk drive. With this diskette in the disk drive, when you complete Step 4, the install reformats the computer s hard disk and creates new partitions in preparation for installing the NetWare server software. 2. Insert CD 1 into the CD-ROM drive. 3. Turn the computer off, pause briefly, then turn the computer back on. 4. Follow the screen prompts to reformat the computer s hard disk and create new partitions in preparation for installing the NetWare server software. 5. Select the language in which you want the server installed, then press Enter. The Novell Terms and Conditions screen appears. Follow the prompts. 6. Select the type of installation you are performing. The Installation Type screen opens. 7. When the Readme file opens, read it for any last minute information you need to know about this product or the installation process, then press Enter to continue. 8. Select Install NetWare SB, then press Enter. Chapter 2: Installing or Upgrading the Server 7

26 9. When prompted, indicate whether this is the first server on the network, then press Enter. If this is the first server, install creates the NDS tree for the network. This tree will be accessed by all servers on this system. If this is not the first server on the system, install adds this server to the existing NDS tree. 10. When prompted, enter the organization name in the field provided. For help during this process, press F1. First server install in this tree. You might want to enter your company name for the organization name. Use the same organization name for all servers you install. Not the first server install in this tree. Enter the organization name you used during your first server install. If you do not remember the organization name, enter CONFIG at the console prompt on the first server. At the bottom of the final screen, the Tree name (which is also the organization name) is listed. 11. Enter the server name in the field provided. The server name can contain 2 to 32 characters. Because users will enter the server name often, keep the name short. Install attempts to detect the hardware devices on the computer and loads the appropriate drivers for those devices. If install is unable to detect a hardware device or more than one driver is found for this device, you are prompted to select a driver for the device manually. If prompted, follow the instructions on the screen. 12. When prompted, select the time zone where this server will be installed. Install begins to copy the server software to the computer. 8 Installation and Administration

27 13. Once the copy is complete, restart the server. To do so, press Alt+Esc repeatedly until you can see the server console prompt (:). At the server console prompt, enter DOWN 14. At the prompt, enter EXIT 15. Change to the C:\nwserver directory, then enter SERVER If the computer hangs, press Ctrl+Alt+Del to reboot it. Retry Step 15. Upgrade an Existing Server Complete the steps in this procedure if you are upgrading an existing NetWare for Small Business 4.11, intranetware for Small Business, NetWare 3, or NetWare 4 server to NetWare for Small Business 4.2. If you are upgrading any other type of server, see the specific section of this chapter for that type of server. 1. Insert CD 1 into the CD-ROM drive. 2. Change to the CD-ROM drive and enter INSTALL 3. If prompted, select the language in which you want the server installed, then press Enter. The Novell Terms and Conditions screen displays. 4. When you finish reading the screen, press Enter to continue. The Installation Type screen opens. 5. When the Readme file opens, read it for any last minute information you need to know about this product or the installation process, then press Enter to continue. Chapter 2: Installing or Upgrading the Server 9

28 6. Select Upgrade NetWare 3.1x or 4.x if upgrading from intranetware for Small Business, NetWare 3.x, or NetWare 4.x, then press Enter. 7. Insert the Install/License diskette into the disk drive, then press Enter. The number of licenses you have purchased will be installed. Additional licenses can be purchased and installed later. 8. When prompted, indicate whether this is the first server on the network, then press Enter. If this is the first server, install creates the NDS tree for the network. This tree will be accessed by all servers on this system. If this is not the first server on the system, install adds this server to the existing NDS tree. 9. When prompted, enter the organization name in the field provided. First server install in this tree. You might want to enter your company name for the organization name. Use the same organization name for all servers you install. Not the first server install in this tree. Enter the organization name you used during your first server install. If you do not remember the organization name, enter CONFIG at the console prompt on the first server. At the bottom of the final screen, the Tree name (which is also the organization name) is listed. 10. Enter the server name in the field provided. The server name can contain 2 to 32 characters. Because users will enter the server name often, keep the name short. During installation, install attempts to detect the hardware devices on the computer and loads the appropriate drivers for those devices. If install is unable to detect a hardware device or more than one driver is found for this device, you are prompted to select a driver for the device manually. If prompted, follow the instructions on the screen. 10 Installation and Administration

29 11. (Conditional) If a NetWare partition already exists, select whether to delete or keep the existing partition. Install begins copying files to the server. 12. When prompted, select the time zone where this server will be installed. Install updates the schema and finishes copying files to the server. 13. Restart the server. To do so, press Alt+Esc repeatedly until you can see the server console prompt (:). 14. At the server console prompt, enter DOWN 15. At the prompt, enter EXIT 16. Change to the C:\nwserver directory, then enter SERVER If the computer hangs when you down it, press Ctrl+Alt+Del to reboot it. Retry Step16. Chapter 2: Installing or Upgrading the Server 11

30 Upgrade a NetWare 2 Server Table 2-1 Before you can upgrade a NetWare 2 server to NetWare for Small Business 4.2, ensure that the server meets the minimum requirements for a NetWare for Small Business 4.2 server. See Hardware Requirements on page 5. Refer to the following table to determine which utilities and information you need to use to upgrade a NetWare 2 server to this product. If you upgrade The same computer A different computer Then do this 1. Use MIGRATE.EXE, Same Server option, to move files and bindery to a network workstation or to a backup device. 2. Install NetWare for Small Business 4.2 on the server. 3. Use MIGRATE.EXE to restore data from the workstation or backup device to the server. 1. Install this product on a new server. 2. Use MIGRATE.EXE, Across-the-Wire option, to migrate files and selected bindery objects to the server. Refer to The online documentation > Contents > Upgrade > Upgrade Using "Same- Server" Option of MIGRATE.EXE Install or Upgrade Server Software on page 7 Install or Upgrade Server Software on page 7 The online documentation > Contents > Upgrade > Upgrade Using Across-the- Wire Option of MIGRATE.EXE 12 Installation and Administration

31 Upgrading from Personal NetWare Utilities to aid you in upgrading from Personal NetWare are not available. However, guidelines for identifying current network configurations and for moving data and other resources to this product are provided. Refer to Appendix B, Upgrading Personal NetWare, on page 187 of this manual for more information. Upgrading from Other Network Operating Systems If you are upgrading other network operating systems, refer to the online documentation > Contents > Upgrade > Upgrade Using Across-the-Wire Option of MIGRATE.EXE. Operating systems that can be upgraded with this utility include IBM PCLP 1.3 Extended Services; IBM LAN Server 1.0, 1.1, 1.2, 1.3; and Microsoft LAN Manager 2.0. Chapter 2: Installing or Upgrading the Server 13

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33 chapter 3 Setting Up the Administrator s Workstation We recommend setting up the NetWare administrator's workstation and environment before you set up user accounts or complete other setup procedures. Prerequisites The administrator's workstation must be a Windows 95/98 or NT computer with a CD-ROM drive. You must know what network board is installed in this computer, and what its settings are. Make sure the workstation is on and that Windows is running. You must locate and have available your Windows CD. You will need it during the installation. If you already have a Novell Client TM installed on the administrator's workstation, you must remove it before continuing with this install. Follow the steps in Uninstalling the Novell Client on page 19. Once the client is uninstalled, return to this page and continue with the procedure. Chapter 3: Setting Up the Administrator s Workstation 15

34 Installing the Administrator s Workstation To set up the administrator's workstation, complete the following steps. 1. Insert the Novell Client CD into the CD-ROM drive. This CD will auto-launch if your system is set up for auto-launch. Otherwise, click My Computer > right-click the CD-ROM icon > click AutoPlay. 2. Click the language in which you want the Novell Client installed. 3. Click Windows 95/98 Client > Install Novell Client. The Software Licensing Agreement is displayed. 4. Read and accept the Software Licensing Agreement. 5. Verify that Typical Installation is selected > click Install. 6. Follow the screen prompts to complete the installation. Important: If prompted to keep a newer Novell file than what is being installed, click No in order to keep a matched set of client files. Otherwise, you might have compatibility problems. 7. When prompted, log in to the network as user Admin. Initially, the Admin user has no password set for it. 8. When the Novell NetWare Setup dialog opens, click Next to start. After you log in to the administrator's workstation the first time (and only the first time) with the Admin user, QuickStart automatically launches. You can set up users and groups using QuickStart, or you can run the NEAT utility to do all of your setup later. If you want to set up users and groups on your network using QuickStart, continue with Using QuickStart to Set Up Your Network on page Installation and Administration

35 Using QuickStart to Set Up Your Network QuickStart launches only the first time you log in to the network as Admin from the administrator's workstation. Therefore, for any management you want to do after this first launch of QuickStart, you must use the NEAT utility. To set up groups and users on your network using QuickStart, complete the following procedure. 1. If you have not already done so for the first time, log in to the network from the administrator's workstation as Admin. The Welcome screen opens. 2. Click Next. If is the first time you have logged in, QuickStart will automatically launch. If QuickStart doesn t launch, use the NEAT utility to set up or manage your network. In this case, skip this procedure. 3. Follow the screen prompts to enter a name for each Group object you want to create, then click Next. 4. Follow the screen prompts to add a user to the first Group, then click Next. If more than one Group object exists, a dialog for adding User objects to the next Group object opens. 5. Follow the screen prompts to add User objects to other Group objects as needed, until you are finished. 6. Choose your preferred GroupWise installation option. If you choose to install a new GroupWise 5.2 server, the installation process creates a complete GroupWise system on your server for the users you just created. The GroupWise Setup loads several NLM TM programs on the file server, and lets you run the GroupWise client setup later. If you prefer, you can choose to skip the automatic installation of GroupWise 5.2 to the server, and run the installation of GroupWise at a later time. Chapter 3: Setting Up the Administrator s Workstation 17

36 If you already have GroupWise 4.1 installed on your server, you should choose the option to upgrade to GroupWise 5.2, not the new server installation option. 7. Finish the installation of users and groups, and implement your GroupWise installation choice. 8. When prompted, specify whether you want to set up printing services at this time. If you choose to set up network printing at this time, go to Chapter 12, Setting Up and Managing Network Printing, on page 89 for more information. Changing the Admin and Supervisor Users Passwords Both the NDS Admin and bindery Supervisor users passwords are initially set to no password during the installation/upgrade. Until you set a password for each of these users, the potential for a security breach exists on your network. To change the bindery-based Supervisor user s password, use the following procedure. 1. At the DOS prompt of the Admin workstation, enter LOGIN servername SUPERVISOR /B 2. After you are logged in, enter setpass 3. Follow the prompts. For more information on using SETPASS, type SETPASS /? at the command line for help, or refer to the SETPASS command-line utility in the NetWare 4 online documentation > Reference > Utilities Reference > Utilities > SETPASS. To change the NDS Admin user s password, log in to the network using the standard (non-bindery) login, then use SETPASS or NEAT. 18 Installation and Administration

37 Uninstalling the Novell Client If a version of the Novell Client is running on the workstation that is to be the Admin's workstation, you must uninstall that client before running the setup, even if you have a new version of the Novell Client installed. Otherwise, the installation for the Admin workstation will not run properly, and a mismatch of files between the server software and the client software will exist, causing incompatibility errors and problems. To uninstall a version of the Novell Client currently residing on the Admin user's workstation, complete the following procedure. 1. While holding down Shift, insert the Novell Client CD into the CD-ROM drive. Holding Shift while inserting the Novell Client CD will prevent the auto-launch of the Novell Client install program. 2. Open My Computer > right-click the CD-ROM icon. 3. Click Open > Products > Win95/98 > IBM_enu (for English) or the equivalent directory for the language in which you originally installed the Novell Client software. 4. Click Admin > double-click unc32.exe to launch the Uninstall program. 5. Follow the screen prompts, and when prompted, choose to uninstall the ODI drivers. 6. Continue with the uninstall until prompted to reboot the computer. If you see any messages indicating that certain.dll files are missing, or that there are files which cannot be loaded, ignore these messages and continue. Various files are removed during the uninstall process, but will be replaced as needed during the installation of the Novell Client. 7. If the computer does not automatically restart, close all open windows, then reboot the computer. Chapter 3: Setting Up the Administrator s Workstation 19

38 20 Installation and Administration

39 chapter 4 Setting Up Internet Access NetWare for Small Business 4.2 provides access to the Internet through its routing software. You can make a modem available to the users on your network to enable dial-up connections to an Internet Service Provider (ISP). Users can browse the World Wide Web (WWW) and can send and receive Internet using their GroupWise mailboxes. Prerequisites To configure Internet access, you must first set up an account with an ISP. You need to obtain the following information from your ISP: Dial-up access phone number to the ISP for your modem connection User ID and password for your account with the ISP IP address of your ISP You also need to know the following information about your modem: Modem type Modem speed Modem interrupt COM port that your modem is using Using the Internet Connection Wizard The Internet Connection Wizard walks you through the Internet setup. Complete the following procedure to set up Internet access. Chapter 4: Setting Up Internet Access 21

40 1. From the Sys/public directory, launch the Internet Connection Wizard, ISPWIZ.EXE. The Internet Connection Wizard welcome window opens. 2. Select the name of the file server that is to be configured for Internet access > click Next. The current server s name is in the Choose the Server to Configure field. If necessary, you can use the browse button next to this field to change which server is to be configured. 3. In the User Name and Password fields, type the username and password you use to access your ISP > click Next. 4. Enter the following three items and then click Next: 4a. In the Enter Phone Number field, enter the phone number you use to connect to your ISP. 4b. In the ISP s TCP/IP Address field, enter the ISP s TCP/IP address (which GroupWise needs). 4c. In the ISP Domain field, enter the ISP s domain. 5. Using the pull-down menu, select the type of communications board being used to connect to the ISP (modem, ISDN, or Frame relay) > click Next. 6. Using the pull-down menu, select the type of communication device being used. Depending on what you choose, additional fields are displayed. 7. Provide any needed information, such as the baud rate, data bits, parity, stop bits, and com port associated with using a modem > click Next. If you need to change any of the information, click Back. You can also click Cancel to prevent the configuration from being run. 8. Click Finish to perform the configuration. 22 Installation and Administration

41 chapter 5 Installing Novell Client Software The Novell Client TM software provides access to Novell networks from workstations that use a variety of operating systems. This chapter explains how to install the client software from CD-ROM on one workstation as well as one method of installing the client software across the network (other methods are explained fully in the online documentation). Preparing to Install the Client Software Before installing the client software, make sure the client workstations have sufficient resources and the required software. The complete hardware and software setup for client workstations might require you to complete one or more of the following tasks: Check for a valid network connection Check client workstation requirements Novell Client for Windows 95/98 and Novell Client for Windows NT require long filename support. If users will connect to NetWare 3 TM and NetWare 4 TM servers, you must install and load the appropriate name spaces. See Novell Client for Windows NT > Setting Up > Preparing to Install > Preparing Servers in the online documentation available on the Novell Clients CD-ROM. Checking for a Valid Network Connection To check for a valid network connection from a Windows 95/98 or Windows NT workstation, complete the following steps. 1. Open Network Neighborhood. 2. Check that the networks you expect to see actually appear in the Network Neighborhood window. Chapter 5: Installing Novell Client Software 23

42 If you have never installed a client or created a network connection, you might not have access to Network Neighborhood. Therefore, you must install the client software from CD-ROM. See Installing Clients from CD-ROM on page 26. Preparing Client Workstations Checking Client Workstation Requirements Certain client workstation requirements must be met before installing or upgrading Novell Client software. Workstation hardware and software Platform Hardware Software Windows 95/ processor or better Minimum 28 MB free disk space Minimum 16 MB RAM Windows NT Minimum hardware requirements of Windows NT 4.0 DOS and Windows 3.1x 386 processor or better Windows 95/98 Windows 95/98 CD-ROM or the Windows.cab files. Windows NT 4.0 One of the following operating systems: Minimum 15 MB free disk space Minimum 8 MB RAM A memory manager Novell DOS TM 7 MS-DOS 5.x or 6.x PC-DOS 5.x, 6.x, or 7.0 Windows 3.1x or Windows for Workgroups Installation and Administration

43 The network board Novell Client for Windows NT and Novell Client for Windows 95/98 support Network Driver Interface Specification TM (NDIS TM ) drivers. For information about installing the network board, refer to the board manufacturer s instructions. Open Data-Link Interface TM (ODI TM ) drivers are not installed on Windows 95/98 or Windows NT. If you are upgrading an older version of the client and you have ODI drivers currently installed, these drivers are still supported. If you are installing for the first time, NDIS drivers will be installed. If you do not already have the necessary NDIS driver, you might need to obtain it from the Windows 95/98 CD-ROM or from the network board manufacturer. Novell Client for DOS and Windows 3.1x supports ODI drivers. For information about installing the network board, refer to the board manufacturer s instructions. Incompatibilities Windows 95/98 The following network components are not compatible with Novell Client for Windows 95/98: Microsoft Client for NetWare networks Microsoft file and printer sharing for NetWare networks Microsoft Service for Novell Directory Services TM (NDS TM ) software Novell NetWare workstation shell 3.x (NETX) Novell NetWare workstation shell 4.0 and later (VLM TM ) clients Novell Internetwork Packet Exchange TM (IPX TM ) ODI protocol (the 16-bit module for the NETX and VLM clients) These network components conflict with Novell Client for Windows 95/98. If any of these network components are installed, the client installation program detects the conflict and removes the conflicting network components. Chapter 5: Installing Novell Client Software 25

44 Windows NT Read the Novell Client for Windows NT readme file, winnt.txt, for upto-date information about software incompatibilities. DOS and Windows 3.1x There are no known incompatibilities. Installing Clients from CD-ROM If you plan to install the Novell Client software on a small number of workstations, or if the workstations are not yet connected to a network, installing from the Novell Client CD-ROM works best. One network installation method is explained in this chapter ( Installing Clients from the Network on page 29). Additional network installation options and specific information about each platform are available in the online documentation on the Novell Client CD-ROM. If you plan to install the Novell Client on several workstations on the network, consider using one of several network installation options. A network installation can upgrade existing client software or install new client software. Installing Clients from Windows The Novell Client Setup utility helps you install Novell Client software on Windows-based workstations. When you use this utility, you can select the client you want to install from a list of available clients. Administrative options are also available. To install from a local CD-ROM drive, complete the following procedure. 1. Insert the Novell Client CD-ROM. If the Novell Client Setup utility does not automatically launch, run winsetup.exe from the root of the CD-ROM. 2. Click a language for the installation. 26 Installation and Administration

45 3. Click a platform for the installation. 4. Click the software to install. This starts the installation utility for that software. 5. Follow the on-screen instructions. For help during the installation, refer to the online help that accompanies the software. Installing Clients from DOS The DOS-based installation installs the necessary files for Novell Client for DOS and Windows 3.1x files and allows you to select from several optional utilities. If you previously installed the client software in Windows and you are using multiple location profiles, you should update using the Windows installation. Location profiles maintain information about your working environment for each location you work in, or for each networking environment in a location. The DOS installation does not support Novell Dial-up Services or Locations and it disables previously installed versions of the Locations Manager. To install from a local CD-ROM drive, complete the following procedure. 1. Insert the Novell Client CD-ROM. 2. From a DOS prompt, switch to the drive where the Novell Client CD-ROM is located. 3. Change to the Products\doswin32 directory, and then enter INSTALL 4. Press Enter to accept the License Agreement. 5. Select the options you want to install on the workstation. 6. Press F10 to continue. Chapter 5: Installing Novell Client Software 27

46 To return to the previous screen or to cancel the installation, press Esc at any time before install begins copying files. 7. Configure the options you are installing. Depending on the options you have chosen, various configuration screens appear. Use the arrow keys to move to a new field and press Enter to edit the field. 8. Press F10 to save your changes and continue. 9. Depending on the type of network board you have installed in the workstation, select the 16-bit or 32-bit LAN driver type. 10. Review the Installation Configuration Summary and make necessary changes by using the arrow keys to move to a new field and pressing Enter to edit the field. 11. Press F10 to continue. Install copies the appropriate files to your workstation and sets up the workstation to run the Novell Client software. 12. Exit Install by pressing Enter to return to DOS or by pressing Ctrl+Alt+Del to reboot the workstation. The Novell Client for DOS and Windows 3.1x software does not load until the workstation restarts. 28 Installation and Administration

47 Installing Clients from the Network If you plan to install the Novell Client software on multiple workstations, you can install from the network by copying files to the server and modifying the login script. One network installation method is explained here. There are additional network installation options that might better suit your networking environment. You should evaluate these methods before deciding which is best for you. See Other Network Installation Options on page 38. Even if your network has workstations on multiple platforms, you can install and upgrade the client software on all platforms when users log in. The process requires five tasks: 1. Create a folder on the NetWare server. 2. Copy Novell Client files and other required files to this folder (workstations can then read the files during login). 3. Grant rights to the new folder. 4. Create or update the appropriate configuration file (install.cfg, setup.ini, nwsetup.ini, or unattended.txt file) for each platformspecific client. 5. Create or modify the appropriate login script. Let users know in advance about the upgrade so they understand what is happening and why their working environment is changing. Chapter 5: Installing Novell Client Software 29

48 Create a Folder 1. Log in to a server as Admin or as a user with Admin equivalence. You need rights to copy files to a network folder that all users can access. You also need rights to modify login scripts. 2. Create a folder. For example, create a client folder in the SYS:\PUBLIC network folder. SYS:\PUBLIC\CLIENT Copy Files 1. From the Products directory on the Novell Client CD-ROM, copy the WINNT, WIN95, DOSWIN32, and AdM32 directories to the new folder. If you are installing the client in only one language or your network does not have enough space to accommodate multiple language directories, you can delete the language directories you do not need from the NLS directory under each client directory. To ensure that you have all necessary files, copy the entire client directory and then delete only the extra language directories. 2. (Conditional) If you are installing the Novell Client for Windows 95/98, copy Windows 95.cab files to the Win95 directory. The files are on the Microsoft Windows 95/98 CD (and Upgrade CD) in the Win95 folder. 3. (Conditional) If you are installing the Novell Client for DOS and Windows 3.1x and you will be using the DOS installation utility (install.exe), create a Log directory in the new folder. The login script executes commands that create a log file in the Log directory. The log file indicates if the client update was successful. 30 Installation and Administration

49 Grant Rights 1. Create a Group object called Client in the NDS tree. 2. Place into that group users whose workstations need to be installed or upgraded. 3. Make sure that the group has Read and File Scan rights to the new folder you created. If you created the new folder in SYS:\PUBLIC, the new folder should have Read and File Scan rights already associated with it, but you should make sure that these rights have not been changed. You can grant rights by using NetWare Administrator. Update Configuration Files If you are using the default settings to install the clients, you do not have to create or modify the configuration files. You can bypass this process and proceed to Create or Modify the Login Script on page 34. Each platform-specific installation utility reads a configuration file in order to get information such as where to copy drivers during installation and what is the most recent version number. This file must be placed in the same folder as the installation utility. Platform Windows 95/98 Windows NT Windows 3.1x DOS Configuration File Nwsetup.ini and a Novell Install Managergenerated text file Novell Install Manager-generated text file Setup.ini Install.cfg Chapter 5: Installing Novell Client Software 31

50 Updating Windows 95/98 and Windows NT Configuration Files You can use Novell Client Install Manager, a GUI-based utility, to configure the client properties. This method eliminates your having to configure each workstation manually. Once you have created the configuration file with Install Manager, use the /U command line parameter in the login script to call the configuration file and set the properties. To create a configuration file using Novell Client Install Manager, complete the following steps. 1. Start the Novell Client Install Manager (nciman.exe). For Windows 95/98, the Install Manager is located in the SYS:\PUBLIC\CLIENT\WIN95\IBM_LANGUAGE\ADMIN directory you copied to the server. For Windows NT, the Install Manager is located in the SYS:\PUBLIC\CLIENT\WIN95\IS386\ADMIN directory you copied to the server. 2. Do one of the following: For Windows 95/98, click File > New File > Windows 95 to create a new file. For Windows NT, click File > New File > Windows NT to create a new file. 3. Modify the installation options as needed. 3a. In the Installation options list box, double-click the configuration option you want to modify. 3b. In the property pages, set the parameters and then click OK. The values you set appear in the right list box. 3c. (Conditional) If you change properties for Novell Client for Windows NT or Windows 95/98 and intend to use the configuration file created with Novell Client Install Manager to upgrade existing client software, you must change the major or minor version parameter. If you are installing for the first time, proceed to Step Installation and Administration

51 The client is updated only if the version numbers have changed. If the version numbers have not changed, even if parameters have been changed in the configuration file, the client and the new properties will not be changed. For Novell Client for Windows NT, change the version number with Novell Client Install manager by clicking Installation > Client and increasing the major or minor parameter by one or more. For Novell Client for Windows 95/98, you must change the version number in the nwsetup.ini file. Open nwsetup.ini and search for the ClientVersion section. The version number consists of four numbers, each separated by a decimal point (for example, ). The third number is the major version number; the fourth number is the minor version number. Increase either number by one to install a new version. You can set up one workstation the way you want all of the workstations set up, and then use Novell Client Install Manager to import the settings from that workstation s registry and save them to the configuration file you use during the installation. Once you set up the workstation, click File > Open Registry to import the settings into Novell Client Install Manager. 4. Click File > Save. You can save the file with any filename you want to use. For example, you could rename the file unatt_95.txt. 5. Copy this file to one of the following directories: SYS:PUBLIC\CLIENT\WIN95\IBM_LANGUAGE directory (for Windows 95/98) SYS:PUBLIC\CLIENT\WINNT\I386 directory (for Windows NT) This file is then used in conjunction with the /U command line parameter in the login script to call the configuration file and set the properties during installation. Chapter 5: Installing Novell Client Software 33

52 Updating DOS and Windows 3.1x Configuration Files You can control the Windows-based install program (setup.exe) by modifying the setup.ini file, and you can control the DOS-based install program (install.exe) by modifying the install.cfg file. However, the defaults work fine for most installations. Detailed instructions can be found in the documentation on the Novell Client CD under Novell Client for DOS and Windows 3.1x > Setting Up > Preparing to Install > Modifying the SETUP.INI File and Novell Client for DOS and Windows 3.1x > Setting Up > Preparing to Install > Modifying the INSTALL.CFG File. Sample configuration files are also provided in the documentation. Create or Modify the Login Script You need to modify login scripts for users whose workstations will be upgraded. To upgrade specific users workstations, modify those users login scripts. To upgrade workstations for users in a container, modify that container s login script. To upgrade workstations for users in a profile, modify that profile login script. To upgrade a workstation running bindery-based client software (such as Microsoft Client for NetWare Networks that ships with Windows 95/98), edit the system login script (sys:public\net$log.dat). You can do each of these tasks with NetWare Administrator. Creating or Modifying a Login Script with NetWare Administrator 1. Start Netware Administrator. 2. Using the browser, select the object whose login script you want to create or modify. 3. Click Object > Details > the Login Script page. 34 Installation and Administration

53 4. Enter the login script commands and information into the login script text box. For a sample of the login script commands you need to add to the scripts, see Sample Login Script on page 36. This sample login script is also available in a text file called INST_LOG.TXT on the CD-ROM in the Novdocs directory. Make sure you edit the sample login script to match the server names, directory paths, and specifications of your network. For additional information on all login script commands, see Login Script Commands or Using Login Script Commands in the online help or in the documentation. 5. To save the login script and close the Details dialog box, click OK. If the login script you just created was a container or user login script, you re finished and the client software will be installed or updated the next time the users log in. If the login script you just created was for a Profile object, continue with Step (Profile login scripts only) Using the browser, select the User object that needs to use the profile login script. 7. Click Object > Details > the Login Script page. 8. Enter the name of the Profile object in the Default Profile field located under the login script text box. 9. To save the Profile object name and close the Details dialog box, click OK. Now you must add the User object as a trustee of the Profile Object. 10. Using the browser, select the Profile object. 11. Click Object > Trustees of This Object > Add Trustee. 12. Enter the name of the User object that uses this Profile object. Chapter 5: Installing Novell Client Software 35

54 13. Make sure the Browse object right and the Read property right are checked, and then click OK to assign these rights to the User object. The User object is now a trustee of the Profile object and has the rights necessary to run the profile login script. Repeat these steps for all users who need to use this script. Sample Login Script If you are using this sample script to replace the Microsoft Client with the Novell Client for Windows 95/98, some user intervention is necessary. Due to Microsoft s limited scripting capabilities, users must close an open DOS box before the workstation is restarted and the installation is completed. If you are installing the Novell Client for Windows 95/98 on a new workstation or are upgrading an existing client, no user intervention is necessary. This is not an issue for Windows NT. In this sample, the information that is necessary to the script is represented in all capital letters. The information you should customize for your network is in lowercase letters. Some lines in this sample have been artificially divided to accommodate the printed page. These artificial breaks should be removed when the script is placed in the user s login script. See the sample login script available in a text file called inst_log.txt on the CD-ROM in the Novdocs directory for a script that does not contain artificial line breaks. 36 Installation and Administration

55 Example 5-1 REM ***** Windows NT SECTION ***** IF <os> = "Windows_NT" THEN BEGIN WRITE "Updating the Novell Client for Windows NT." #\\server1\sys\public\client\winnt\i386\setupnw.exe /acu /u:unatt_nt.txt EXIT END REM ***** Windows 95 SECTION ***** IF <winbootdir> <> "" THEN BEGIN WRITE "Updating the Novell Client for Windows 95." IF OS_VERSION="V7.00" THEN BEGIN #\\server1\sys\public\client\win95\ibm_enu\setup.exe /acu / u:\\server1\sys\public\client\win95\ibm_enu\unatt_95.txt /acu / u:\\server1\sys\public\client\win95\ibm_enu\unatt_95.txt EXIT END EXIT EXIT REM ***** DOS/WIN SECTION ***** IF OS = "MSDOS" THEN BEGIN IF PLATFORM <> "WIN" THEN BEGIN WRITE " Updating the Novell Client for DOS and Windows 3.1x with the DOS install." MAP y:=\\server1\sys\public\client\ #y:adm32\ibm_enu\dos_acu\nwdetect.exe CLIENT32_VERSION IF ERROR_LEVEL = "1" THEN BEGIN #y:doswin32\install.exe IF ERROR_LEVEL = "0" THEN BEGIN #y:adm32\ibm_enu\dos_acu\nwstamp.exe CLIENT32_VERSION #y:adm32\ibm_enu\dos_acu\nwlog.exe /F Z:\DOSLOG\DOSACU.LOG #y:adm32\ibm_enu\dos_acu\reboot.com ELSE WRITE "Error running installation (%ERROR_LEVEL). Contact your network administrator" #y:adm32\ibm_enu\dos_acu\nwlog.exe /F Z:\DOSLOG\FAILED.LOG END ELSE WRITE "The Novell Client for DOS and Windows 3.1x was up-to-date." END EXIT ELSE WRITE " Updating the Novell Client for DOS and Windows 3.1x with the Windows install." MAP /acu Chapter 5: Installing Novell Client Software 37

56 Example 5-1 EXIT END END WRITE "OS %OS not supported by ACU" WRITE "" What Users See If this is a new client software installation or if it is an upgrade from older client software, the software is installed or upgraded when users log in and then restart the workstation. Users might see system messages as their workstations are upgraded, depending on how you set up the installation. If workstations already have current client software, the client login runs as usual. Other Network Installation Options There are additional network installation options that might better suit your networking environment. You should evaluate these methods before deciding which is best for you. The following section gives a brief overview of the other network installation methods and information on where to find complete documentation about them. Installing with Z.E.N.works Z.E.N.works TM, or Zero Effort Networking, is an integrated set of products for managing workstations and user desktops while reducing the total cost of ownership. Z.E.N.works includes Application Launcher, a component that lets you distribute applications such as the client software to workstations and manage those applications as objects in the NDS tree. Users do not need to worry about workstation configurations, drives, ports, command line parameters, application source directories, or whether they have the latest upgrade. You, as the administrator, manage such issues easily and centrally from NetWare Administrator. 38 Installation and Administration

57 In order to use Z.E.N.works, you must manage your network from a 32- bit workstation, such as Windows 95/98 or Windows NT. Not all of Z.E.N.works application and desktop management features are available on a Windows 3.1x workstation. Additional Windows 95/98 Installation Options You can use the following methods to install Novell Client for Windows 95/98 software: MSBATCH Use this option to install and configure Novell Client for Windows 95/98 without your having to be present. This process saves a great deal of time, especially if you need to install the software on multiple workstations. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Clients for Windows 95/98 > Setting Up > MSBATCH Install. Automatic Client Upgrade (ACU) Use this option to automatically upgrade multiple workstations from the Microsoft Client for NetWare Networks to Novell Client for Windows 95/98. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for Windows 95 > Setting Up > ACU Install. Chapter 5: Installing Novell Client Software 39

58 Additional Windows NT Installation Options You can use any of the following methods to install Novell Client for Windows NT software: Unattended install Use this option to install and configure Novell Client for Windows NT without having to be present. This feature saves a great deal of time, especially if you need to install the software on multiple workstations. By preconfiguring installation options with Novell Client Install Manager, you can install both Windows NT and Novell Client for Windows NT, or Novell Client for Windows NT by itself, on one or more workstations over the network. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for Windows NT > Setting Up > Installing Novell Client > Unattended Install of Novell Client. 40 Installation and Administration

59 Automatic Client Upgrade Use this option to automatically upgrade multiple workstations from the Microsoft Client for NetWare Networks to Novell Client for Windows NT. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for Windows NT > Setting Up > Installing Novell Client > Automatic Client Upgrade. Windows NT Network control panel Use this option if you want to use the Network control panel to install Novell Client for Windows NT as you would other services. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for Windows NT > Setting Up > Installing Novell Client > Installing from the Network Control Panel. Additional DOS and Windows 3.1x Installation Options There are two additional network installation methods for installing the Novell Client for DOS and Windows 3.1x: Automatic Client Upgrade Use this option to set up and standardize the installation process. During installation, ACU automatically configures each workstation s client settings, thus virtually eliminating the need to configure individual workstations. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for DOS and Windows 3.1x > Setting Up > Installing with ACU. User-Initiated Installation Use this option to set up an installation procedure with little or no user intervention. Once users are notified of the installation procedure, they can begin installing whenever it is convenient. For more information, see the online documentation > Contents > Novell Clients > Contents > Novell Client for DOS and Windows 3.1x > Setting Up > Installing from the Network. Chapter 5: Installing Novell Client Software 41

60 42 Installation and Administration

61 chapter 6 Setting Up the GroupWise Internet Agent In order to set up the GroupWise Internet Agent to send through the Internet, you must configure your hardware interface and Internet Service Provider dial-up. To receive from the Internet, you must configure static IP addressing. Prerequisites Before configuring the GroupWise Internet Agent to send and receive e- mail through the Internet, you must: Obtain the following information from your Internet Service Provider, which you will need to provide to the GroupWise Internet Agent during setup: Dial-up access phone number to the Internet Service Provider for your modem connection User ID and password for your account with the Internet Service Provider Domain hostname for your network IP address for your network (this is your static IP address) IP address of your Internet Service Provider Run the Internet Connection Wizard to configure your hardware to connect to the Internet. This will set up dynamic IP addressing, allowing you to send and browse. Be able to run the NetWare Administrator utility Chapter 6: Setting Up the GroupWise Internet Agent 43

62 Create a Shortcut to NetWare Administrator Configuration of GroupWise Internet Agent is performed through NetWare Administrator. You can use the Run command to launch NetWare Administrator, or create a shortcut for your desktop. The following steps create a shortcut to the NetWare Administrator utility. 1. On a Windows95 workstation, click Start > Run. 2. Browse to Sys:public\win Right-click NWAdmn95.exe > click Create Shortcut. 4. Drag the shortcut to the desktop. Providing a Hostname to GroupWise To provide GroupWise Internet Agent with your hostname (foreign ID), complete the following steps: 1. Launch NetWare Administrator. 2. Find and double-click the Domain object. 3. Right-click the Internet Agent object > click Details. 4. Type the domain hostname you obtained from your Internet Service Provider in the Foreign ID field > OK. Enable SMTP Dial-up To enable SMTP dial-up from within NetWare Administrator, complete the following steps: 1. In NetWare Administrator, right-click the Internet Agent object > click Details. 2. Click Advanced Settings. The Advanced Settings window opens. 44 Installation and Administration

63 3. In the Dial-up: ETRN Host field, type the IP address or DNS host name of the message store provided by your Internet Service Provider. 4. In the Dial-up: ETRN Queue field, type the same host name you entered in the Foreign ID field on the GroupWise Internet Agent Information page. 5. Set the Dial-up: Use Dial Connection option to On. Configure SMTP Dial-up To configure SMTP dial up from within NetWare Administrator, complete the following steps: 1. In the NetWare Administrator browser window, right-click the Internet Agent object > click Details. 2. Click Schedule > New to create a new dial-up Profile. The Profile will specify the conditions that will initiate the dialing process and how the dial-up performs. 3. In the Name field, type a descriptive name for the new profile. 4. In the Description field, type identifying conditions. 5. In the Queue Threshold: Message field, type the number of messages you will allow in the queue before the Internet Service Provider is dialed. 6. In the Queue Threshold: KBytes field, type the total size of combined outgoing Internet messages you will allow before the Internet Service Provider is dialed. 7. In the Queue Threshold: Minutes field, type the maximum duration to wait before dialing the Internet Service Provider to check for incoming messages. When any of the conditions are met as defined in the Queue Threshold fields, the GroupWise Internet Agent will initiate the dial-up connection to the Internet Service Provider. Chapter 6: Setting Up the GroupWise Internet Agent 45

64 8. In the Dial parameters fields, specify the redial interval, idle time, and polling interval instructions that will control the dialing process. For more information about the GroupWise Internet Agent, refer to the online documentation > Contents > GroupWise 5.2 > GroupWise Internet Agent Guide. 46 Installation and Administration

65 part II Administration The administration section of this manual Introduces the concepts and features that you must understand to successfully manage your network. Includes procedures for troubleshooting problems that you might have when running your network. Part II: Administration 47

66 48 Installation and Administration

67 chapter 7 Managing Your Network Managing your network involves customizing it so your network will be of most benefit to you. NetWare for Small Business provides the Novell Easy Administration Tool TM (NEAT) and other NetWare utilities to help you customize your network, manage your server, and manage client workstations. Prerequisites If you used the QuickStart utility the first time you logged in to the network as User Admin, part of your network, such as users and groups, is probably already set up. Before you try to complete additional administrative tasks, we recommend that you complete the following tasks. Read about NDS TM in Appendix A, Understanding Networks and NDS, on page 181. Install or upgrade the server. See Installing or Upgrading the Server on page 5. Set up the administrator s workstation. See Setting Up the Administrator s Workstation on page 15. Install the Novell Client TM software on each workstation connected to the network. See Installing Novell Client Software on page 23. Chapter 7: Managing Your Network 49

68 Customizing Your Network Table 7-1 Common Administrative Tasks NEAT is designed to help you accomplish most administrative tasks such as setting up users, groups, and printers and managing any properties associated with these objects that are necessary in a small, single-site network. The procedures for completing tasks with this tool are documented in the online help. If your network becomes more advanced, you still have the utilities or tools to perform the needed tasks. Additional tools such as NetWare Administrator, Workstation Manager, and NLS Manager are some of these additional tools. Most of these tools are snap-ins to NetWare Administrator. Use the information in Table 7-1 on page 50 to guide you in using the best tool for the tasks you need to perform. Task Preferred tool Advanced tool For more information, see Set up or modify users and groups and their properties NEAT NetWare Administrator Recommendations in Managing Users and Groups on page 65 Procedures in the online help for each utility Set up or modify print services and properties. NEAT NetWare Administrator Recommendations in Setting Up and Managing Network Printing on page 89 Procedures in the online help for each utility Set up or modify the network file system NEAT NetWare Administrator Recommendations in Managing the NetWare File System on page 71 Procedures in the online help for each utility 50 Installation and Administration

69 Table 7-1 Common Administrative Tasks Task Preferred tool Advanced tool For more information, see Load and add applications on the network Workstation Manager in Z.E.N.works Setting Up and Managing Networked Applications on page 83 Z.E.N.works documentation on the client CD-ROM Assign rights for users and groups to access directories and files NEAT NetWare Administrator Recommendations in Assigning File System Rights in NEAT on page 77 Procedures in the online help for each utility Customize or troubleshoot GroupWise NetWare Administrator Online documentation > Contents > GroupWise 5.2 Set up an Internet connection Internet Connection wizard Procedures in Using the Internet Connection Wizard on page 21 Prevent intruder break-ins and viruses on your network Recommendations in Prevent Virus Infection on page 124 Manage your network server A list of tasks and tools in Managing the Server on page 53 Manage client workstations Recommendations in Managing Client Workstations on page 60 Manage and install additional user license certificates NEAT NLS Manager Recommendations in Managing Network Licenses on page 131 Procedures in the online help for each utility Make a backup of network data Enhanced SBACKUP Backing Up and Restoring Data on page 126 Online documentation > Backup and Restore Services Chapter 7: Managing Your Network 51

70 Table 7-1 Common Administrative Tasks Task Preferred tool Advanced tool For more information, see Make sure the server console is protected. SECURE CONSOLE Secure the Server Console on page 124 Accessing the Administration Tools To access NEAT, set a shortcut on your desktop or include it in the start menu. The executable file, NEAT32.EXE, is located in SYS:PUBLIC. For advanced printing tasks, managing applications, and managing licenses, you need to use snap-ins to NetWare Administrator. To access NetWare Administrator, set a shortcut on your desktop or include it in the start menu. The executable file, NWADMN95.EXE, is located in SYS:PUBLIC/WIN95. If your environment requires a customized solution that is not provided using NEAT, or if you need additional information about NetWare that is not provided here, access these references in the NetWare 4 online documentation: Contents > Supervising the Network > Maintaining the NetWare Server Reference > Utilities Reference > Utilities > SERVER Reference > Concepts > S > Server 52 Installation and Administration

71 Managing the Server Managing the server involves viewing and monitoring server activity. The server console includes the monitor and keyboard where you view and control NetWare server activity. From the server console you can Configure and optimize the server Maintain the server Manage server volumes Shut down and restart the server Configure and Optimize the Server Table 7-2 Utilities for Managing Your Server You can use the server console or RCONSOLE running at a remote workstation to configure and optimize your server. The utilities you will use most often are INSTALL, MONITOR, SERVMAN, and SET. The following table describes the tasks that you can do using these utilities. Utility INSTALL Tasks you can do Install and upgrade the server Modify the server configuration Perform some management operations with disks and volumes MONITOR View server activity Lock the console Assess server RAM and CPU utilization statistics Set server parameters SERVMAN View and configure system parameters View volume, storage, network, adapter, device, and disk partition information SET View and configure operating system parameters Chapter 7: Managing Your Network 53

72 Each of these utilities except SET is a NetWare Loadable Module TM (NLM TM ) that must be loaded at the server in order to use it. When loaded, an NLM is dynamically linked to the operating system, and the server allocates a portion of memory to it. The amount of memory an NLM uses depends on the task it performs. The NLM uses server memory to perform a task, and then returns control of the memory to the operating system when the NLM is unloaded. Therefore, if an NLM is not needed, we recommend that you unload it so the server will have as much memory as possible to run programs. You load and unload NLM programs at the console prompt. 1. To load an NLM, enter LOAD NLM name where NLM name is the name of the NLM. For example, if you want to load MONITOR.NLM, enter the following: LOAD MONITOR 2. To unload an NLM, enter UNLOAD NLM name where NLM name is the name of the NLM. For example, if you want to unload MONITOR.NLM, enter the following: UNLOAD MONITOR For more information about these utilities and how to use them, see the NetWare 4 online documentation > Reference > Utilities Reference > Utility > INSTALL, MONITOR, SERVMAN, or LOAD. Maintain the Server In order to maintain your server, you might need to perform some additional tasks. Table 7-3 lists some of the tasks with the utility or command most often used to perform the task. For complete 54 Installation and Administration

73 Table 7-3 Server Management Tasks information on these and other NetWare utilities available to perform these tasks, see NetWare 4 online documentation > Reference > Utilities Reference > Utility > utility name. Task Activate an NLM Shut down the server Exit the server console prompt and return to a DOS prompt (must be preceded by the DOWN command) Start the server Bind a communication protocol, such as IPX, TCP/IP, to the LAN driver of a network board. Remove a communication protocol from the LAN driver of a network board View currently loaded modules View the server configuration Change the configuration of the server files. Manage memory Dismount a volume Prevent users from logging in to the server Allow users to access server after disabling login Repair a volume Send messages to network users Clear the screen Display help for a command Utility or Command LOAD DOWN, see Shut Down a Server on page 59. EXIT SERVER, See Restarting the Server on page 59. BIND UNBIND MODULES CONFIG, MONITOR INSTALL SERVMAN, MONITOR DISMOUNT, INSTALL DISABLE LOGIN ENABLE LOGIN VREPAIR SEND, MONITOR CLS HELP Chapter 7: Managing Your Network 55

74 Table 7-3 Server Management Tasks Task Edit server boot files AUTOEXEC.NCF and STARTUP.NCF Install additional products to the server Install an upgrade to the server Manage volumes Mount a volume View time and date Set the time and date Set up time synchronization Start the Transaction Tracking System (TTS) on the server View the version of NetWare installed View installed memory that the operating system can address Manage NDS Repair NDS Turn on a link to UPS Set up a link to a UPS Utility or Command INSTALL, EDIT INSTALL INSTALL SERVMAN, INSTALL MOUNT, INSTALL TIME SET TIME SET ENABLE TTS VERSION MEMORY NDS Manager DSREPAIR UPS UPS Manage Server Volumes This section explains reasons for creating a volume and how to mount a CD-ROM as a volume and load products to the server from the CD- ROM. Create a NetWare Server Volume If you add a new hard disk to your server, you can create a new volume. You can create a new volume on any hard disk that has a NetWare partition and an existing volume SYS:. 56 Installation and Administration

75 If you add a hard disk, you must first create a NetWare partition using INSTALL, then create the volume and mount it so it is recognized by the network. For procedures on creating NetWare server volumes, see NetWare 4 online documentation > Contents > Supervising the Network > Maintaining the NetWare Server > Maintaining Volumes. Mount a CD-ROM as a Volume Mounting a CD-ROM as a volume allows all users on the network to read the contents of the CD-ROM rather than just one user. For example, your users can access the online documentation or any other documentation or program from CD-ROM by mounting the server s CD-ROM as a volume. Another advantage of mounting a CD-ROM as a volume is to load programs to the server from the CD-ROM. To mount a CD-ROM as a volume, do the following. 1. Insert the CD-ROM into the CD-ROM drive. 2. At the server console, enter LOAD CDROM 3. (Optional) Enter CD DEVICE LIST A list of CD-ROM devices attached to the server appears. This step is optional if you already know the name of the CD- ROM. Chapter 7: Managing Your Network 57

76 4. Enter CD MOUNT volume name or number volume name is the name given to the CD-ROM device by the operating system number is the number assigned to the CD-ROM device by the operating system. For example, CD MOUNT NWSB_DOC To install a product to the server from a CD-ROM, do the following. 1. Insert the product CD-ROM in the CD-ROM drive on the server. 2. Mount the CD-ROM as a volume. 3. At the server console, enter LOAD INSTALL 4. From the Installation Options menu, select Product Options. 5. Select View/Configure/Remove Installed Products. 6. Press Ins > select Install to install a new product. 7. Press F3 to supply a path to the installation software. 58 Installation and Administration

77 Shut Down and Restart the Server Shut Down a Server Occasionally, you might need to shut down a server to perform maintenance work or to upgrade hardware. When you shut down a server, you remove the server from the network, thus preventing users from accessing the server and any data or resources assigned to it. To bring down the server, do the following. 1. At the console prompt, send a message to all users informing them they should close all files and log out of the server. For example, at the console prompt enter SEND Please close files and log out from server servername. SEND Servername going down in 5 minutes. where server name is the name of the server you are going to bring down. 2. When you are ready to shut down the server, enter DOWN at the server console prompt. If any files are open, the console displays a list of the files, the users who have the files open, and the workstation connection numbers. If the workstations are unattended, you might need to go to the workstations that have open files and close the files for the users. 3. Enter EXIT at the server console prompt. Restarting the Server After shutting down a server, you will need to start it again by doing the following. 1. Change to the startup directory (usually C:\nwserver) 2. At the DOS prompt, enter SERVER Chapter 7: Managing Your Network 59

78 Managing Client Workstations Most of the tasks to manage the clients involve setting up, upgrading, or troubleshooting them. The Novell Client software that is installed with this product has extensive documentation to help you set up, manage, and troubleshoot client workstations. You can find this information in the online documentation by clicking Contents > Novell Clients > client information applicable to the client installed on the workstation. Or you can access client documentation on the Novell Client CD-ROM. If you need to upgrade your client software, you can get new software from the Novell Web site at 60 Installation and Administration

79 chapter 8 Accessing and Using the Network Managing the network requires you to manage the way users access the network and use the resources available on the network. This means you should manage such things as how users connect to the network, passwords, rights and other security issues. To be able to do this, you will need to know how do the following tasks: Access the server Access the network from a workstation View network connections Change passwords on the server and workstation Set viewing preferences Accessing the Server You can control and manage the server at the server console using server commands. After the server is installed and loaded, using these commands will assist you in performing various tasks required to manage the network. For a list of the most common tasks and commands that can be used at the server console to manage the server, see Table 7-3 on page 55. Chapter 8: Accessing and Using the Network 61

80 Getting Help at the Server Console If you are at the server console prompt and are unsure how to use a command, do the following: 1. Enter Help command name where command name specify the name command for which you want help. 2. (Optional) If you are unsure about the command name, enter HELP A list of command names for which you can get help will be displayed. Accessing and Moving around in the Network When performing administration tasks from your workstation, how you access the network and server depends on the type of workstation you will be using. You and your users will be accessing the network and moving around in it on a daily basis. The table at the end of this chapter lists the common task that you and your users might need, including the following: Logging in to the network from a workstation Logging in enables your computer to use the resources available on the network, such as files, printers, and messaging. Requiring users to log in enables you to maintain certain levels of security on the network and to set up their computers with the network connections they need. When you log in, the server determines the rights you have on the network, based on your username, password, and other system information. Logging out of the network from a workstation Switching to a different NDS context 62 Installation and Administration

81 Changing passwords Accessing network drives Setting printer ports Sending network broadcast messages Setting rights for files or directories Task Log in to a server or tree Procedure for Window 95/98 or NT Clients 1. Turn on your computer and ensure Microsoft Windows 95/98 or Windows NT is running. 2. Ensure the Novell client is loaded. (Novell Client login screen should display next.) 3. Enter your username and password where requested > click OK. 4. If an error message is returned stating that you are not recognized in this context, include your location in the NDS tree with your username. For example: bevh.demo.acme. Log out of a server or tree 1. In Network Neighborhood, right-click a server or tree. 2. Click Logout. Get NetWare user information (WhoAmI) Change your context 1. In Network Neighborhood, right-click a server or tree. 2. Click WhoAmI. 1. In Network Neighborhood, right-click a tree. 2. Click Change Context. Change your NetWare password for machines running Windows 95/98 1. Open Control Panel > double-click Passwords. 2. Click Change Windows Passwords. 3. In the box that specifies other passwords that can be changed, check Novell NetWare. 4. Click OK on the Change Passwords page. 5. Enter your password information. 6. Click OK. Chapter 8: Accessing and Using the Network 63

82 Task Change your password for machines running Windows NT Procedure for Window 95/98 or NT Clients 1. Log in to the network if you are not already logged in. 2. Press Ctrl+Alt+Del. 3. Click Change Password > select the objects you want to change your password for. 4. Enter the current (old) and new passwords in their respective boxes > click OK. Map a drive (access a network drive) Set a permanent mapping Capture a port 1. Right-click the N icon in the system tray. 2. Click Novell Map Network Drive. When mapping a drive, check Reconnect at Logon. 1. Right-click the N icon in the system tray. 2. Click Novell Capture Printer Port. Set a permanent capture Send a message When capturing a printer port, check Reconnect at Logon. 1. Right-click the N icon in the system tray. 2. Click Send Message. 3. Select a server. 4. Enter the message under Send Message to the Selected User. 5. Click the users or groups > Send. Set file and folder attributes 1. In Network Neighborhood, right-click a file or folder. 2. Click Properties. 3. Use the NetWare Info page to make changes to the attributes. 4. Click OK. Set folder and file access rights 1. In Network Neighborhood, select the server to view > doubleclick to see the server volumes > double-click to see the folders. 2. Right-click a folder or file 3. Click Properties. 4. Use the NetWare Rights page to make changes to access rights. 5. Click OK. 64 Installation and Administration

83 chapter 9 Managing Users and Groups Before users can use the resources on the network, they must be added to the NDS TM tree. For example, if a printer is set up on the network, a user cannot print to that printer until an object for that printer has been created and added to the NDS tree and the user has been given access to the printer. If users in your company will be sharing common resources on the network, you will want to create a group for those users. Then, when you add an object such as a printer, you can assign the group rights to print to that printer. When you log into the network the first time as user ADMIN, the QuickStart utility launches and asks whether you want to create the groups and users for your network. If you chose not to at that time, or if you have additional groups and users you want to add to your network, you can do so in several ways. Using the Novell Easy Administration Tool TM (NEAT), you can Add users and groups to your network Edit properties associated with the users and groups Make printers available to users and groups Edit properties associated with the printers, including changing the configuration If your environment requires a customized solution that is not provided using NEAT, see the NetWare 4 online documentation > Contents > Supervising the Network > Managing Groups of User Objects for information about creating and managing these objects using NetWare Administrator. Chapter 9: Managing Users and Groups 65

84 Advantages of Groups Group accounts simplify the management of users access to network directories, files, and printers. Instead of making assignments to each user, you can create a group, add users with similar network needs to the group, and manage all users access needs through the group. Any individual differences can still be managed through a separate user account. The user still has access to both individual and group assignments and the user can belong to as many groups as necessary. Only users who appear in the Directory view can be added to a group. If you need to include a user who does not yet have a network account, you can add the user to the network while creating the group using NEAT. Alternatively, you can create the group and add the user to the group later. Editing User or Group Properties When you create users or groups, there are properties assigned to them. Those properties can be viewed or edited using NEAT or NetWare Administrator. This document tells you about the tasks you can do using NEAT. The online Help for NEAT contains the procedures for doing the task. For additional information about NetWare Administrator, see the online Help. Whenever a user or group is highlighted in the Directory view of NEAT, properties related to user or group accounts are displayed in the Property view on the right side of the NEAT window. User properties are organized in tabs known as Property views and include these headings: General, Groups, Security, Login Script, and GroupWise. Group properties are also organized in tabs known as Property views and include these headings: Users and Security. Table 9-1 describes basic administration tasks you can do for users and groups, indicates which item must be selected in the Directory view, and which Tab or icon to click to perform the task. The step by step procedures for doing the tasks are located in the online Help. 66 Installation and Administration

85 Table 9-1 Basic Administrative User and Group Tasks Task Select User Select Group Select Printer ICON or Tab to Click Set or change a user s login name x Rename Object icon Set or change a user s password x Security Set or change a user s home directory x General Make network files and directories available x x Security View or change file system rights x x Security Remove file or directory access x x Security Make printers available x Users, Groups Remove access to a printer x Users, Groups Create or modify a user login script x Login Script Allow access to user login scripts x Login Script Delete a user, group, or printer x x x Delete Selected Object icon Deleting Objects When deleting objects from the NDS tree, take care that you do not inadvertently remove objects you need, because their associated properties and relationships with other objects are also deleted. Deleting a User If you delete a User object, that user no longer exists on the network. If other objects rely on this User object, those objects will no longer have the functionality. For example, if user Bob Jones has been assigned as the owner of a License Certificate, and you delete Bob, he is the only user who can Chapter 9: Managing Users and Groups 67

86 change the ownership of the license. You would want to make sure that Bob transferred the ownership before you delete his user id. Deleting or Renaming a Group When deleting groups, take care that you do not inadvertently remove groups you need, because their associated properties and relationships with other objects are also deleted. For example, if you delete a group, all assignments made to that group are deleted for all users in the group. Users no longer have access to the applications, printers, and directories that they shared as members of the group. Viewing or Changing File System Rights You can view or change file system rights, using NEAT, NetWare Administrator, or using Window properties. For the procedures, see the applicable online Help for each tool. For more information about file system rights, see File System Rights on page 76 or see the NetWare 4 online documentation > Contents > Supervising the Network > Managing Directories, Files, and Applications > Making the File System Secure and Accessible. Creating or Modifying Login Scripts Using login scripts, you can automatically connect users to files, printers, and other network resources needed for their production environment. If several users access the same resources, you can put the script commands in the container login script. Some Novell application tools might eliminate the need for a login script. When you click the Login Script tab in NEAT, a user login script is opened that you can modify. (Users can modify it if you give them rights to do so). This script contains a mapping to the SYS:PUBLIC directory and the user s home directory. If you change the home directory, a new map will be added automatically to the login script. 68 Installation and Administration

87 Use login scripts to connect your users workstations to network resources whenever users log in to the network. With login scripts, you can Map drives and search drives Redirect print jobs to network print services Display greetings or messages to the users workstation screens Set environment variables Execute programs or menus at startup Login Script Types Table 9-2 Login Script Types NetWare includes several types of login scripts. With this version of the software, you probably need to use only container and user scripts. For example, if you are using drive mappings with MAP and printer port redirection with CAPTURE (two uses of login scripts that are built in) on Windows 95/98 and Novell Client, editing the login scripts might be unnecessary. Refer to the following table for a description of login script types. Type Container Default User Description Runs first and provides global assignments for all users associated with the container (Organization object). Runs when a user script does not exist. Runs last. Use it to customize the environment for a single user. When a user is created in NEAT, mappings to the user s home directory and to the SYS:PUBLIC directory on the server are added to the user s login script. Chapter 9: Managing Users and Groups 69

88 Recommendations We recommend using container scripts for company resources, such as printers and applications, in cases where every employee in the company needs access to them. We recommend using user scripts for users who need access to a specific application or other resource that other company employees do not need. When a user logs in to the network, the commands in the container script run first. The commands in the user script run next, and they override any conflicting commands in the container login script. The user script is customized for each user and should be tailored to the user s needs. 70 Installation and Administration

89 chapter 10 Managing the NetWare File System Working in files on the network instead of working in files on a hard drive offers distinct advantages: Users have a backup file in case their workstation hard drive becomes corrupted. Users can copy files back and forth from their workstation hard drive to a network drive in seconds. Users can share each others files if they have rights. Saving files on the network frees up disk space on a workstation hard drive. Chapter 10: Managing the NetWare File System 71

90 How the NetWare File System Is Structured The NetWare file system is similar to the system of directories (or folders) that store files on a workstation s hard drive. The difference is that files can be stored on the server and accessed through network drives (F: through Z:). Network drives and the files they store can then be accessed by any network user who has been given rights to read or write to the directory or file. In addition to directories and files, an additional level--volumes--is added. Volumes Directories Subdirectories File NetWare Server In the Novell Easy Administration Tool TM (NEAT), the file system structure starts with a Volume object in your Directory view. Under the volume, you can create directories, subdirectories, and files such as data and application files. In the Directory view, for example, the Volume object icon, such as DEMO_SYS, looks like a file cabinets. The contents of the volume is only viewable from Windows (by double-clicking volume SYS folder), or when you create a directory in NEAT as shown in Figure Installation and Administration

91 Figure 10-1 File System When the network is installed, volume SYS is automatically created in the NDS tree and contains login utilities. Table 10-1 lists the contents of volume SYS. Table 10-1 Volume SYS Contents Directory Name Deleted.sav Etc Grpwise Login Mail Contents Contains all the network files that have been deleted. This directory is created when you delete a network file. Contains sample files to help configure the server for TCP/IP protocols. Contains the files necessary to run the GroupWise client. Contains the files that make logging into the network possible. Contains subdirectories and files related to . Depending on which application you use, this directory could be empty initially. Chapter 10: Managing the NetWare File System 73