Sleek Global Wi-Fi How to Manual

Transcription

1 Sleek Global Wi-Fi How to Manual Before using the application, make sure you have an active Wi-Fi voucher or subscription on your account, visit to purchase and activate this feature. Click an icon to find out how Claiming a Voucher Connect to a Hotspot with an iphone Connect to a Hotspot with an Android Manually connecting to a network Network fault

2 Claiming a Wi-Fi Voucher Make sure you have claimed your Wi-Fi voucher. To claim your voucher; Download and login to the Sleek App. To login, select the 'My Account' icon. 2. Log in to the Sleek App. If you are a new user, you should register an Account either on the App or at 3. If you have an Wi-Fi voucher, you will be able to view your voucher by swiping left on the Home Screen box. Click Claim Now to start your Wi-Fi Voucher. 4. Are you sure? Your time will start now. We recommend you claim your Wi-Fi pass as close to your departure date as possible. 5. Your Wi-Fi Pass is now active.

3 How to connect to a Hotspot with your iphone Remember to check the Wi-Fi Coverage Map before your trip to ensure your location as available Wi-Fi Hotspot Open the Sleek App and turn on Location Services. 2. Log in to the Sleek App and ensure you have an active pass on your account. If not then go to sleekworldsim. com/shop and purchase one. 3. Minimise the app and open your iphones Settings. 4. on 'Wi-Fi' and turn it on.

4 5 6 When you wish to use the service ensure to have the Sleek Wi-Fi application enabled. If you experience any difficulties connecting to networks. You should restart your device and check for App updates. If you have any issues with a particular network, send us the logs by going to Settings > Log Network Faults. 5. on any networks that show 'Check for Sleek Hotspot' below the name 6. Relaunch the Sleek App and check your connection

5 How to connect to a Hotspot with your Android device Remember to check the Wi-Fi Coverage Map before your trip to ensure your location as available Wi-Fi Hotspot Settings 1. Open the Sleek App and turn on Location Services. 2. Log in to the Sleek App and ensure you have an active pass on your account. If not then go to sleekworldsim. com/shop and purchase one. 3. Minimise the app and open your phone Settings. 4. on 'Wi-Fi' and turn it on.

6 5 6 When you wish to use the service ensure to have the Sleek Wi-Fi application enabled. If you experience any difficulties connecting to networks. You should restart your device and check for App updates. If you have any issues with a particular network, send us the logs by going to Settings > Log Network Faults. 5. Relaunch the Sleek App and tap on the closest network from the list on the home-screen. 6. If in range, then you should be connected to the network.

7 Connecting manually to a hotspot If you are having trouble automatically connecting to a hotspot, then follow the below steps Open the Sleek App. If a message appears saying you are offline, then tap on the closest network from the list on the home-screen. 2. If in range, then you should be connected to the network. 3. You are now connected to a network. If you have any issues with a particular network, send us the logs by going to Settings > Log Network Faults.

8 How to send a network fault Logging a network fault will help us in assisting you with any connectivity issues. Please ensure you send us these logs when you are having difficulty with a Hotspot sbaylis@ulg.com.au 1. Open your app and ensure you are connected to the internet 2. Go to Settings and then Log file 3. Fill in the details of the and send