Setup for LAUSDnet - Windows 95/98/ME Revised 8/1/2001

Transcription

1 Setup for LAUSDnet - Windows 95/98/ME Revised 8/1/2001 Dial Up Networking Setup The following assumes that the Dial-Up Networking portions of Windows 95/98/ME have already been installed. If they have not, please refer to your Windows 95/98/ME Installation Manual for instructions on how to install Dial up Networking. Also, you may have a different version of Windows 95/98/ME, or may have purchased Microsoft Plus. Some of these versions of Windows have an Internet Wizard designed to help you configure Dial-up Networking. Just apply the information below in the appropriate places during the "wizard" installation process. You will do this procedure only once to set up the TCPIP software. 1. Double-click on "My Computer" icon 2. Double click on the "Dial-Up Networking" folder 3. Double click on "Make A New Connection" 4. For the name, type LAUSDnet 5. Click on "Next" 6. Enter the area code and LAUSDnet phone number for your local area Click here for access numbers (your will be prompted for your LAUSDnet login name and password) Check with the telephone company or the white pages of your phone book for the number that is local to you. Note: The numbers are designed to provide local dial-up access from all LAUSD school sites. There are no other dial-up numbers for areas outside the District. 7. Click on "Next" 8. Click on "Finish" 9. With the RIGHT mouse button, click ONLY ONCE on the "LAUSDnet" icon that you just created and select Properties" from the pop-up menu. 10. Click on the "Server Type" tab, or button (Windows 95/98) or "Networking" tab (Windows ME) 11. In the box "Type of Dial-Up Server" select "PPP..." 12. Deselect (click to make the check marks disappear) any items in the next 3 (or 5) boxes of the Advanced Options group 13. In the Allowed Protocols group, make sure that "TCP/IP" is the ONLY one selected. Click on any other items with a check to make the check disappear. 14. Click on the "TCP/IP Settings" button 15. Select (a black dot is present next to) "Server Assigned IP Address" 16. Select "Specify Name Server Address"

2 17. In the text entry box Primary DNS type In the text entry box Secondary DNS type Deselect (no check mark) "Use IP header compression" 20. Select (check mark is present) "Use Default Gateway" 21. Click on "Ok" 22. Click on either the "General" tab or "Ok" to get back to the General tab 23. Click on the "Configure" button 24. Click on the "Options" tab 25. Select "Display Modem Status" 26. Deselect all other items on this tab 27. Click "Ok" twice to save the settings and exit LAUSDnet properties Call Waiting If the phone line that the computer uses has the call waiting service, do the following steps to disable (cancel) call waiting so that if someone calls while the computer is connected to LAUSDnet, you will not be disconnected (and the caller will usually hear a busy signal). Skip this section if the phone line used by the computer does not have call waiting. 1. Open the Dial-up Networking folder (Start/Programs/Accessories/Communications/DialUpNetworking) 2. Double-click on the "LAUSDnet" icon you created 3. Click on "Dial Properties" 4. Select (click to place a check next to) "This location has call waiting" 5. Click on the triangle next to the box on the right and select or type your code to disable call waiting. Note: Check with your local telephone company for the correct code to disable (cancel) call waiting. Some local telephone companies (such as GTE), require an additional monthly fee for the "cancel call waiting" service. Type a comma after the code for a pause in dialing after the code. Example: *70, is usually the correct code for Pacific Bell customers 6. Click "Ok" Create a "Shortcut to LAUSDnet" icon on the desktop (Optional) 1. Open the Dial Up Networking folder (Start/Programs/Accessories/[Communications in Win 98] Dial Up Networking 2. If necessary, adjust the size of the Dial Up Networking window so that the LAUSDnet icon is visible in the window, and also so that the Dial Up Networking window does not fill the entire screen, so that some of the desktop is visible. 3. Point the mouse arrow at the LAUSDnet icon, press and hold down the RIGHT mouse button and drag the

3 LAUSDnet icon out of the window to an empty spot on the desktop and release the mouse button (drop the icon). 4. In the pop up window that appears, click on "Create Shortcut here". The icon may be automatically repositioned on the desktop by Windows. To establish a connection to LAUSDnet 1. Double click on the "Shortcut to LAUSDnet" icon (if you created it - instructions above) OR Open the Dial-Up Networking folder (Start/Programs/Accessories/Communications/DialUp Networking) and then double-click on the LAUSDnet icon you created 2. Type your user name (LAUSDnet login name, using lower case letters) and password. 3. Click on "Connect" 4. Once you get the message "Connected at " and a timer starts counting, you can start any other internet program, such as Netscape Navigator or Microsoft Internet Explorer. Note: The connection message may not be displayed in some cases, to see it you may have to double-click on the glowing icon (with 2 small computers) in the right side of the taskbar. Note: you will not be able to view any web pages other than LAUSDnet's until you enter the proxy settings in your web browser. See the section following with the heading "Instructions for using SOCKS with your Web browser". 7. Remember to click on the "Disconnect" button (on the "Connected at..." window) when you are finished, to hang up the phone line. For connection problems, please first consult the Troubleshooting Guide near the end of these instructions and then call the LAUSDnet helpdesk at (213) If your computer does not already have a WWW browser such as Netscape Navigator or Microsoft Internet Explorer you may download Netscape Navigator Gold version 3.01 directly from the LAUSDnet server. You must have already changed your temporary password to be able to do this download. If you have never changed your temporary password, follow these instructions to establish a telnet session and change it. If you do not need to download a browser, you may skip these instructions. If your computer already has a higher version of Netscape, DO NOT download version Establish a connection to LAUSDnet as described above 2. Click on the "Start" button 3. Click on "Run"

4 4. In the box that appears, type: telnet lausd.k12.ca.us 5. You will be prompted to login. Type your LAUSDnet login name and press Enter 6. You will be prompted for your password. Type your password (it will not be displayed on the screen) and press Enter 7. A message will appear to choose a new password. Wait until until you are prompted to "Enter new password:" and then then type a new password of your own choice and press Enter. It must be at least 6 characters 8. Re-enter the new password (for verification) and press Enter. 9.You are now at the text-based LAUSDnet menu. To exit, type e followed by Enter. Note: Your new password becomes effective immediately only for the login in the next section. For all other functions of LAUSDnet, including dialing up and connecting and , the new password is not effective until after midnight. To download Netscape Navigator Gold ver directly from the LAUSDnet server: 1. Make sure you have made a connection to LAUSDnet (see instructions above to connect if needed) 2. Click on the "Start" button 3. Click on "Run" 4. In the box which pops up, type: ftp lausd.k12.ca.us and click on "Ok" 5. You will be prompted to login. Type your LAUSDnet login name and press Enter. 6. You will be prompted for your password. Type your password (it will not be displayed on the screen) and press Enter. 7. Type: cd SOFTWARE and press Enter. (Note: "SOFTWARE" must be UPPERCASE). 8. Type: bin and press Enter. 9. Type: get g32e301p.exe and press Enter. 10. If the download has started successfully, you will see: "Opening Data Connection " 11. The download will take approximately 30 to 60 minutes. When the download has completed successfully you will see the message: "5,964,800 bytes received". You can monitor the progress of the download by double clicking on the icon for your connection in the task bar (usually an icon with 2 small computers or the modem icon with red and green blinking lights) and watching the number for "bytes received". If the download stops or is interrupted before completing, you must start over again at step To close the ftp window when the download has ended, type: by and press Enter. 13. On the desktop there will be a new icon named g32e301p. Double-click on it and follow the directions for installing Netscape Navigator Gold. If you get an error immediately after doubleclicking on the icon, it is likely caused by an incomplete download. See step 11 above.

5 Setting up Netscape Navigator Gold ver Options Note: If you downloaded Netscape Navigator Gold using the instructions above, follow these instructions to configure it. If the computer already has a newer version of Netscape or if you prefer to use Internet Explorer, skip this section. After you have configured Dial-up networking, you can then connect using it as your dialer. When the connection is established then you can then start Netscape. None of the Netscape options will be set and the program will attempt to display the Netscape home page but cannot until the proxy settings have been entered. These instructions will also enable Netscape to send and receive your LAUSDnet After you have connected successfully using Dial-Up Networking, start the Netscape program. 2. Click on "Options" 3. Click on "Network Preferences" 4. Click on the "Proxies" tab 5. Select the "Automatic Proxy Configuration" button 6. On the Configuration Location (URL) line type: 7. Click "Ok" 8. Click on "Options" 9. Click on "General Preferences" 10. Click on the "Appearance" tab 11. In the section titled "Browser starts with", select "Home Page Location" 12. In the box under Home Page Location, delete what is there and type: Click "Ok" 14. Click on "Options" 15. Click on "Mail and News Preferences" 16. Click on the "Servers" tab 17. For Outgoing Mail (SMTP) Server, type: mail.lausd.k12.ca.us 18. For Incoming Mail (POP) Server, type: pop.lausd.k12.ca.us 19. Enter your login name (NOT your address) for Pop User name (i.e. mmouse) 20. For "Messages are copied from the server." Select "Removed from the server" 21. For News (NNTP) Server, type: lausd.k12.ca.us 22. Click on the "Identity" tab 23. Enter your name as you want it to appear on messages you send (i.e. Mickey Mouse) 24. Enter your address (i.e. "login"@lausd.k12.ca.us, where "login" is your login name - i.e. mmouse@lausd.k12.ca.us) 25. "Organization" may be left blank unless you wish to enter LAUSD or your school name. 26. Leave "Reply-to Address" blank unless you have a different address for receiving replies. 27. Click on "Ok"

6 To check your mail, click on the envelope at the lower right corner of your Netscape window. For instructions for using Netscape Navigator, from the menu bar click on Help and then Handbook. Please review the Acceptable Use Policy. By accepting and using these programs it is assumed that you will abide by the provisions of this policy. You can find the Acceptable Use Policy at and in the text menu. For other internet software or to update to a more recent version, please connect to our homepage and then select "Tech Support", then "Internet Software". For installation assistance, please call the LAUSDnet Helpdesk at (213) Hyperterminal Setup for LAUSDnet (Optional) This is the setup procedure for Hyperterminal for Windows 95/98/ME, it will help you to gain "text-based" access. You cannot view graphics and use your mouse, but it is a quick and easy way to get access. It is complete access, including , gopher, WWW (text only - no pictures), etc. 1. Click on Start, then Programs, then Accessories 2. Click on "Hyperterminal" 3. Double click on the "Hyperterm" icon 4. Type LAUSDnet for the name 5. Type the LAUSDnet phone number for your local area Click here for access numbers (your will be prompted for your LAUSDnet login and password) 6. Click on Dial 7. Follow the directions to login 8. At the login prompt type your LAUSDnet login name and press Enter 9. Type your password when prompted to do so (it will not appear on the screen) and press Enter Note: the first time you login you will be prompted to change your password, this will be your new password. 10. You have now achieved text-based access to LAUSDnet 11. When you exit Hyperterminal you will be prompted to save: save it as LAUSDnet. It will then be saved in the Hyperterminal folder and be accessible whenever you need to make a text based connection. Troubleshooting Guide

7 Often Dial-up Networking may have not been installed properly or components may have been deleted. The following will help you verify that all the necessary network components for a proper Internet connection have been installed. If it is necessary to make any changes in the Network settings or components, you will often need to have the Windows 95/98/ME CD or disks. Checking for required network components 1. Click on the "Start" button 2. Click on "Settings" 3. Click on "Control Panel" 4. Double-click on the "Network" icon 5. Confirm that the following components are installed? Client for Microsoft Networks? Dial-Up Adapter? TCP/IP (or TCP/IP Dial Up Adapter) If any of these components is not installed, see below for instructions for adding them If the Client for Microsoft Networks is not installed Assuming you have completed "Checking for necessary network components" above, 1. Click on "Add" 2. Click on "Client" 3. Click on "Add" (there may be a pause to build a driver information database) 4. Select "Microsoft" from the list of manufacturers on the left 5. Select "Client for Microsoft Networks" on the right 6. Click "Ok" 7. Verify that Client for Microsoft Networks has been added to the list 8. Also, make sure that Client for Microsoft Networks is selected for the Primary Network Logon. Click in the Primary Network Logon box to select it if necessary. 9. If you need to install additional components, skip to that set of instructions now 10. If no more components need to be added, click OK. 11.You may see a message telling you that names need to be entered on the Identification tab Click on the Identification tab and unless you are networking computers together with cabling, you may enter anything you please for the computer name, workgroup name and computer description. "Default" and blank entries are not permissable. 12. You may see a message saying "Copying Files..." OR... there may be a message requesting that you insert the Windows 95/98/ME CD ROM or diskettes. If that happens, insert the CD in the CD drive and Click OK If successful, there will be a message saying "Copying Files..." 13. When the files have finished being copied, you will see a message asking to restart the computer. Click on "Yes" to restart your computer

8 If the Dial-Up Adapter is not installed Assuming you have completed "Checking for necessary network components" above, 1. Click on "Add" 2. Click on "Adapter" 3. Click on "Add" (there may be a pause to build a driver information database) 4. Select "Microsoft" from the list of manufacturers on the left 5. Select "Dial-Up Adapter" on the right 6. Click "Ok" 7. Verify that Dial Up Adapter has been added to the list 8. If you need to install additional components, skip to that set of instructions now 9.. If no more components need to be added, click "Ok". 10. You may see a message saying "Copying Files..." OR... there may be a message requesting that you insert the Windows 95/98/ME CD ROM or diskettes. If that happens, insert the CD in the CD drive and click "Ok" If successful, there will be a message saying "Copying Files..." 11. When the files have finished being copied, you will see a message asking to restart the computer. Click on "Yes" to restart your computer. If the TCPIP protocol is not installed Assuming you have completed "Checking for necessary network components" above, 1. Click on "Add" 2. Click on "Protocol" 3. Click on "Add" (there may be a pause to build a driver information database) 4. Select "Microsoft" from the list of manufacturers on the left 5. Select "TCP/IP" on the right 6. Click "Ok" 7. Verify that TCP/IP (or TCP/IP Dial Up Adapter) has been added to the list 8. If you need to install additional components, skip to that set of instructions now 9. If no more components need to be added, click "Ok". 10. You may see a message saying "Copying Files..." or there may be a message requesting that you insert the Windows 95/98/ME CD ROM (or diskettes). If that happens, insert the CD in the CD drive (or specified diskette in the drive) and Click "Ok". If successful, there will be a message saying "Copying Files..." 11. When the files have finished being copied, you will see a message asking to restart the computer. Click on "Yes" to restart your computer In many cases, if you are having difficulty connecting, you can remove these components, restart your computer, and reinstall them. Sometimes files get corrupted or deleted and impede a stable internet connection.

9 Duplicate occurences of TCP/IP Duplicate identical occurrences of TCP/IP in the Network configuration can also cause the connection to LAUSDnet to not function. Verify that "TCP/IP" (or "TCP/IP Dial- Up Adapter") appears ONLY ONCE on the list of installed network components above. Other components with similar but not identical names (such as TCP/IP AOL Adapter or TCP/IP Dial Up Adapter 2 -VPN..." are different components and not identical to these. If TCP/IP or TCP/IP Dial Up Adapter appears more than once with the identical name on the list of network components: 1. Click once to highlight the second identical occurrence of TCP/IP or TCP/IP Dial Up Adapter 2. Click on the "Remove" button below the list 3. If no more changes need to be made, click "Ok". You may see a message saying "Copying Files..." or there may be a message requesting that you insert the Windows 95/98/ME CD ROM (or diskettes). If that happens, insert the CD in the CD drive (or specified diskette in the drive) and Click "Ok". If successful, there will be a message saying "Copying Files..." 4. When the files have finished being copied, you will see a message asking to restart the computer. Click on "Yes" to restart your computer. Checking/correcting TCP/IP Properties Settings Incorrect options in the properties for TCP/IP can also cause the connection not to work. To check the options: 1. Double-click on TCP/IP (or TCP/IP Dial Up Adapter) 2. If a window appears saying "You have asked to change..." click "Ok". 3. On the IP Address tab which usually appears first, "Obtain an IP address automatically" must be selected. 4. Click on "WINS Configuration" tab. "Disable WINS Resolution", should be selected. 5. Click on the Gateway tab. There should be no numbers entered in the "Installed Gateways" box. If there are any, click on the numbers and then click on the "Remove" button. 6. Click on the "DNS Configuration" tab. "Disable DNS" must be selected. 7. Click on the "Bindings" tab. Client for Microsoft Networks must appear on the list and have a check mark next to it. If it does not appear, see the section above for adding it. If it does not have a check mark to the left of it, click to add a check mark to the left of it. 8. Click "Ok" at the bottom to exit TCP/IP Properties. 9. You may see a message saying "Copying Files..." or there may be a message requesting that you insert the Windows 95/ 98/ME CD ROM (or diskettes). If that happens, insert the CD in the CD drive (or specified diskette in the drive) and Click "Ok". If successful, there will be a message saying "Copying Files..." 10. When the files have finished being copied, you will see a message asking to restart

10 the computer. Click on "Yes" to restart your computer Other causes of connection problems with Windows95/98/ME (only) If the America Online (AOL) version 5 software has been installed in the computer (whether used or not), it will not be possible to browse web pages using another internet service provider, such as LAUSDnet. There is no conflict with AOL version 4 software, however. It will be necessary to uninstall AOL version 5 software in order to use LAUSDnet successfully. To uninstall AOL ver Click on Start / Settings / Control Panel 2. Double click on the "Add/Remove Programs" icon. 3. Select "America Online" and click on "Add/Remove". 4. Click to select AOL version 5 and click on "Next" 5. When the uninstall has completed successfully, click on "Finish".