Intelligent Provisioning User Guide for HPE ProLiant Gen10 Servers and HPE Synergy

Transcription

1 Intelligent Provisioning User Guide for HPE ProLiant Gen10 Servers and HPE Synergy Abstract This document details how to access and use the Intelligent Provisioning software, including tasks such as installing an OS, updating firmware, software, and drivers, and to performing some diagnostic tests. Intelligent Provisioning is included in the optimized server support software from the Service Pack for ProLiant (SPP). This document is intended for administrators experienced in using ProLiant Gen10 servers and HPE Synergy compute modules. Part Number: a Published: September 2017 Edition: 2

2 Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.

3 Contents Introduction...5 Intelligent Provisioning...5 Accessing Intelligent Provisioning... 5 Accessing Intelligent Provisioning from the ilo web interface... 5 Always On Intelligent Provisioning...5 Accessing Intelligent Provisioning using an ilo remote console session... 6 F10/Remote console features...6 Accessing Intelligent Provisioning... 7 Intelligent Provisioning operation...7 Navigating Intelligent Provisioning...7 Completing initial configuration and registration tasks... 9 Initial configuration and registration tasks... 9 Software installed with Intelligent Provisioning...9 Using the First Time Setup wizard...9 Setting preferences...9 Re-enabling Intelligent Provisioning Reinstalling Intelligent Provisioning Reinstalling from an ISO image Reinstalling from an RPM package (Linux only) Configuring the server and installing an operating system Configuring the server and installing an OS...12 Server support and special characters...12 Source media types and installation methods supported for each OS...12 Selecting hardware settings Selecting the OS...15 Reviewing your settings...16 Checking installation parameters Enabling the VID...16 Performing maintenance...17 Updating Intelligent Provisioning and component firmware...17 Determining the installed Intelligent Provisioning version...18 Setting Intelligent Provisioning Preferences...18 Downloading Active Health System data...18 Downloading an Active Health System log...19 Uploading an AHS log to AHSV...19 Using Deployment Settings Creating a Deployment Settings package Using Deployment Settings package to configure a single server...21 Deployment Settings package-level actions...22 Deployment Settings package individual settings...22 Version Information...23 Entering operating system information Entering Intelligent Provisioning Preferences Contents 3

4 Array Configuration settings...24 Entering ROM settings...24 Using the BIOS Configuration (RBSU) utility...24 Using the ilo Configuration Utility...25 Viewing ilo summary information Running an ilo self-test Editing ilo Management Settings Editing network interface settings...27 Editing User Account settings...27 Resetting ilo...29 Using Secure Erase and Reset System Erase and Reset options Using Secure Erase...29 Using HPE Smart Storage Administrator (HPE SSA)...30 HPE SSA features Accessing HPE SSA...30 Configuration Diagnostics/SmartSSD Using the USB Key Utility Troubleshooting...34 Basic troubleshooting techniques...34 Troubleshooting general issues...34 ilo log on required during Intelligent Provisioning F10 boot...34 Intelligent Provisioning does not launch when F10 is pressed OS Host name field missing Accessing version information in deployment settings Some Legacy BIOS Mode installs need specific instructions...35 NIC ports not saved Intelligent Provisioning Preferences...35 Troubleshooting Windows-specific issues...36 No information on the System Management home page Troubleshooting Linux-specific issues...36 Unable to proceed with Assisted installation of Red Hat Enterprise Linux Assisted installation of Red Hat OS hangs...36 Troubleshooting VMware-specific issues Server reboots during VMware Assisted installation Websites Support and other resources Accessing Hewlett Packard Enterprise Support...39 Accessing updates Customer self repair Remote support...40 Warranty information Regulatory information Documentation feedback Contents

5 Introduction Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers, Apollo systems, and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning. After the server is running, you can update the firmware to install additional components. You can also update any components that have been outdated since the server was manufactured. In addition to accessing Intelligent Provisioning by pressing F10 from the POST screen, you can also access Intelligent Provisioning from the ilo web browser user interface using Always On. You can access Always On without having to reboot your server. Accessing Intelligent Provisioning Accessing Intelligent Provisioning from the ilo web interface 1. Open a browser and enter host name or IP address> to log in to the ilo web interface. 2. Enter a user account name and password, and click Log In. 3. Click Intelligent Provisioning in the navigation tree. 4. Click Always On. The Intelligent Provisioning web interface opens in a new browser window. Always On Intelligent Provisioning Always On Intelligent Provisioning allows you to: Perform functions when the server is off. Perform tasks when running an operating system without powering off the server. In the Always On Intelligent Provisioning version, Perform Maintenance contains only utilities that are not available in ilo. See the ilo user guide for more information. Utilities available are: Attempt Firmware Update Intelligent Provisioning Preferences Deployment Settings BIOS Configuration (RBSU) System Erase and Reset Introduction 5

6 Accessing Intelligent Provisioning using an ilo remote console session 1. Open a browser and enter host name or IP address> to log in to the ilo web interface. 2. From the ilo web interface, navigate to the Remote Console & Media page. 3. Verify that your system meets the requirements for using the remote console application you want to use. 4. Click the launch button for your selected application. Alternatively, you can click an Integrated Remote Console link on the Information - ilo Overview page. 5. Restart or power on the server. The server restarts and the POST screen appears. 6. Press F10 when prompted during the server POST. When accessing Intelligent Provisioning, one of the following happens: If you are using Intelligent Provisioning for the first time, the First Time Setup wizard will guide you through initial configuration and registration tasks. For more information, see Using the First Time Setup wizard on page 9. If Intelligent Provisioning was previously accessed and the initial configuration and registration tasks are complete, the Intelligent Provisioning home page is displayed. In the home screen, select one of the following options to use Intelligent Provisioning: Express OS Install The Express OS Install option is not available on ProLiant XL series server models. Perform Maintenance To exit Intelligent Provisioning, reboot the server by clicking the power icon at the top right of the page. F10/Remote console features F10/Remote console allows you to: Access HPE Smart Storage Administrator for disk configuration. Perform a full set-up of Intelligent Provisioning F10/Remote console has more options than Always On Intelligent Provisioning. F10/Remote console options include the following: Attempt Firmware Update Intelligent Provisioning Preferences Active Health System Log Deployment Settings BIOS Configuration (RBSU) ilo Configuration System Erase and Reset RAID Configuration 6 Accessing Intelligent Provisioning using an ilo remote console session

7 Accessing Intelligent Provisioning Intelligent Provisioning operation Intelligent Provisioning includes the following components: Critical boot drivers Active Health System (AHS) Erase Utility Deployment Settings IMPORTANT: Although your server is pre-loaded with firmware and drivers, you should update the firmware upon initial setup to ensure you have the latest versions. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update utility. Do not update firmware if the version you are currently running is required for compatibility. Intelligent Provisioning does not function within multihomed configurations. A multihomed host is one that is connected to two or more networks or has two or more IP addresses. Intelligent Provisioning provides installation help for the following operating systems: Microsoft Windows Server Red Hat Enterprise Linux SUSE Linux Enterprise Server VMware ESXi/vSphere Custom Image Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on the Hewlett Packard Enterprise website ( ossupport). Navigating Intelligent Provisioning To navigate through and modify settings in this menu-driven interface, use the navigation icons displayed at the top right-hand corner and bottom left- and right-hand corners of the Intelligent Provisioning window. These navigation icons are screen sensitive and are not displayed on all screens. Icon Language Home Jobcart Function Enables you to select the language to use. Returns to the Intelligent Provisioning home page, with the Express OS Install and Perform Maintenance menus. This icon is available only after completing the initial configuration and registration tasks. Displays the job configuration viewer screen, which displays the status of jobs in the queue. You can use this screen to monitor configuration tasks and jobs as they are processed. Table Continued Accessing Intelligent Provisioning 7

8 Icon Help System Information Power Off Log Out Function Opens the online help to the section about the current screen. Displays system information, including the Intelligent Provisioning version. Powers down or reboots the server. Logs the current user out of Intelligent Provisioning. This icon is only displayed in Always On mode. Previous Arrow (<) Continue Arrow (>) Returns you to the previous screen after validating and saving your choices. Takes you forward to the next screen after validating and saving your choices. 8 Introduction

9 Completing initial configuration and registration tasks When using Intelligent Provisioning for the first time, follow the on-screen prompts to perform initial configuration and registration tasks. Initial configuration and registration tasks Initial configuration and registration include the following tasks: Using the First Time Setup wizard on page 9 Software installed with Intelligent Provisioning When a Windows system is installed using Intelligent Provisioning with Internet access, all the software applications are automatically downloaded and installed. On other operating systems or on a Windows system without Internet access, the following applications are not automatically installed with Intelligent Provisioning. To install the following applications, run SPP. ProLiant Agentless Management Service (AMS) Network Configuration Utility for Windows HPE Smart Storage Administrator (HPE SSA) Lights-Out Online Configuration Utility Using the First Time Setup wizard The first time Intelligent Provisioning runs on a server, the First Time Setup wizard guides you through selecting preferences for your system. Setting preferences 1. On the Intelligent Provisioning main screen, click First Time Set Up Wizard. 2. On the preferences screen, select your Interface Language and Keyboard Language, or accept the defaults. 3. Select a BIOS boot mode, or accept the default. 4. Click NEXT. Changes to the system boot mode are implemented during the OS installation process or in the next POST. 5. Click READ EULA, and read the End User License Agreement. a. To continue using Intelligent Provisioning, click Accept Intelligent Provisioning EULA, and click NEXT. Completing initial configuration and registration tasks 9

10 A link is included in the EULA that contains a list of open source and proprietary software developed or obtained through third parties. This link and all other links in the EULA are not enabled. To access a link, enter it into a browser. b. To cancel using Intelligent Provisioning, click Reboot. The server reboots. Intelligent Provisioning remains accessible. 6. Automatically optimize your server. To enable settings with a selection button, move the selection button to the right. Selected items turn the button green. a. Select an option for how you plan to use this server. b. (Optional) Enable automatic application of software and firmware updates to this system. 7. Click NEXT. 8. Enter network settings. a. Under Network Settings, select a network interface for updates and installations. Then enable or disable (or accept the default settings) for the following. DHCP Auto-Configuration (Recommended) DHCP automatically assigns IP addresses to your server. Use Proxy Configures a network proxy for use with features that communicate across the network. Enter a proxy address and port. IPv4/IPv6 Works as a mask field for the IP address. b. Under ilo Network Settings, enable or disable (or accept the default settings) for the following: DHCP Auto-Configuration (Recommended) DHCP automatically assigns IP addresses to your server. Off Makes the server unavailable to ilo. 9. Select a System Software Update delivery option. Update from HPE.com (Recommended) Prompts you when updates are available, and then downloads all software updates for your server from Hewlett Packard Enterprise website. Update from custom URL Prompts you to specify a website from which software updates are downloaded. 10. Click NEXT. To change preferences at a later time, open the Perform Maintenance menus, and then click Intelligent Provisioning Preferences. Re-enabling Intelligent Provisioning 1. Reboot the server and, when prompted, press F9 to access the UEFI System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Intelligent Provisioning (F10 Prompt) and press Enter. 3. Select Enabled. 10 Re-enabling Intelligent Provisioning

11 Reinstalling Intelligent Provisioning You can reinstall Intelligent Provisioning instead of using the Firmware Update Utility to ensure you have the latest version. There are two methods for reinstalling Intelligent Provisioning. Reinstalling from an ISO image 1. Download the ISO image file for the latest Intelligent Provisioning recovery media by clicking Download from the Intelligent Provisioning website. ( displayproductslist.do?category=ip). The following servers and Intelligent Provisioning versions are supported: Gen8 supports Intelligent Provisioning 1.x. Gen9 supports Intelligent Provisioning 2.x. Gen10 supports Intelligent Provisioning 3.x. 2. To download the ISO image file, complete the on-screen instructions. 3. Use the ISO file to boot the server by: Using ilo virtual media. See xref for more information. Burning the ISO file to a DVD and booting the server from DVD. CAUTION: Ensure that Intelligent Provisioning recovery media is mounted through one of the following ways: ilo Virtual Media. Burn the Intelligent Provisioning recovery media ISO file to a DVD and place it in the CD/DVD drive of the server. 4. Press ON to power up the server. 5. To display the boot menu, press F11 during server POST. 6. Press 1 on the keyboard to boot from the CD/DVD. 7. To update or reinstall Intelligent Provisioning, select the interactive method. The server continues booting from the Intelligent Provisioning recovery media. 8. Select Reinstall Intelligent Provisioning when the window opens. 9. Reboot the server when the installation is complete by pressing F10. Reinstalling from an RPM package (Linux only) 1. Download the RPM package file for the latest Intelligent Provisioning recovery RPM package from the SDR website ( 2. Execute the command: # rpm <filename>-<version>.rpm. 3. Execute the command: #cd /usr/lib/x86_64-linux-gnu-/<filename>-<version>.x.xx. 4. Execute the command: #./hpsetup. 5. Execute the command: #reboot. Reinstalling Intelligent Provisioning 11

12 Configuring the server and installing an operating system Configuring the server and installing an OS Follow the on-screen prompts in the Express OS Install menu to complete the following tasks: 1. Selecting hardware settings on page Selecting the OS on page Reviewing your settings on page 16 Server support and special characters ProLiant XL Servers do not support operating system installations with Intelligent Provisioning. These servers do support the maintenance features, except deploying the operating systems installations. You can only use special characters in passwords. Do not use special characters in any other data fields. Special characters, punctuation, and spaces are not supported in any pathname. Source media types and installation methods supported for each OS Each Express OS Install screen provides a guided method for configuring the server, installing an OS, and updating the system software. IMPORTANT: Intelligent Provisioning only supports original, licensed vendor media or Hewlett Packard Enterprisebranded versions. Demo or developer versions of the OS, or media that has been modified to slipstream custom software or service packs, are not supported and might not be correctly identified by the installation process. For more information about source media and installation methods supported by each OS, see the Intelligent Provisioning Release Notes. Selecting hardware settings 1. Select Express OS Install on the Intelligent Provisioning home screen. The Operating System Installation screen appears. 2. Select a RAID Configuration option. Recommended settings HPE SSA polls any drives that are present, and builds an appropriate array for those drives. Hewlett Packard Enterprise recommends selecting this option when initially provisioning a server. 12 Configuring the server and installing an operating system

13 CAUTION: Selecting this option resets all disks (and arrays, if any are present). Because no arrays or disk data are present during a first-time setup, this does not affect your server. However, if you choose this option when re-provisioning your server, you can lose your data and any disk arrays. For more information about HPE SSA, see the HPE Smart Storage Administrator User Guide. Keep current settings Uses existing settings to maintain any previously constructed arrays. Use this option when re-provisioning a server. This option is displayed only when valid logical drives are present on the server. For new server installations, this option is not displayed. CAUTION: In Legacy BIOS mode, drives that are 2.2 TB or larger will not be detected during OS installation. If you want to use Legacy BIOS mode, use HPE SSA to create a logical drive to boot with less than 2.2 TB. To access HPE SSA, select RAID Configuration from the Intelligent Provisioning Perform Maintenance home screen. If you want to use logical drives of 2.2 TB capacity or more for OS installation, use UEFI mode instead. See the UEFI System Utilities User Guide for more information. 3. Select a Controller from the list. Controller selections are based on your operating environment. 4. Select a Disk from the list. Disk selections are based on your operating environment. 5. Select an Install Source from the list. The options and the required information and action for each are described in the following table. Always On Intelligent Provisioning is limited to only using network install sources. Media type DVD-ROM Media File on a USB drive Required information/action Insert the disc. Insert the USB drive and browse to the location of the OS installation files on the USB drive. Then, double-click the ISO file. Only FAT-formatted USB drives are supported. For OS image files that cannot copy to the USB unless it is NTFS-formatted, use a different source media. Table Continued Configuring the server and installing an operating system 13

14 Media type SBM/CIFS (Windows Share) Required information/action Enter network connection information, including: Server Name or IP Address Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. Share Name The name of the network share using Server Message Block (SMB) protocol that hosts the OS contents. Network Share User User name used to access the network share. Network Share Password (not encrypted) Password for the user name used to access the network share. An anonymous FTP server Enter network connection information, including: Server Name or IP Address FTP server name or IP address of the server that hosts the OS contents. FTP support requires anonymous access to the FTP server and does not support connecting to an FTP server through a proxy. IMPORTANT: When entering an FTP path, remove spaces and punctuation. The FTP server directory structure cannot contain spaces or special characters (including punctuation). 6. Select whether or not to do a Firmware Update. Skip Default. No firmware updates are performed before the OS installation. Update before OS Install Firmware updates available according to the baseline defined in the latest SPP are done before OS installation. 7. Select an Install Method. If using Always On (Intelligent Provisioning accessed from the ilo Web page), only the Assisted Install option is listed. Assisted Install An express installation process uses Hewlett Packard Enterprise-defined defaults to configure the server software and firmware, partition storage, and install the OS with drivers. It also performs a software and firmware update if the network is available at your location. Hewlett Packard Enterprise recommends selecting this option for first-time server setup. Agentless Management Service (AMS) and the ProLiant ilo 5 Channel Interface Driver are installed automatically if you use the Intelligent Provisioning Assisted Install method for Windows installation. The ProLiant ilo 5 Channel Interface Driver is standard for SUSE Linux Enterprise Server and Red Hat Enterprise. Manual Installs the OS from a custom OS CD/DVD without searching the Web. After selecting this option, insert the provided CD/DVD so that the server can reboot from the OS CD/DVD. 14 Configuring the server and installing an operating system

15 The Legacy BIOS boot order cannot be changed by pressing F10. If doing an assisted or manual install in Legacy BIOS mode, you must ensure that: On Windows, the system boots to DVD. On Linux/VMware, the system boots to the hard drive. Do this by changing the boot order or by pressing F11 to choose at boot. 8. To proceed to Selecting the OS, click the Continue right arrow. IMPORTANT: If an unsupported media device is selected, you will not be able to continue to the next screen. To resolve the issue, remove the unsupported media device, and make sure that you have a supported install source when prompted. Selecting the OS 1. Select an operating system or choose the default. OS Language, OS Keyboard and Time Zone are automatically filtered. Supported OS families include: Microsoft Windows VMware vsphere Custom Image SUSE Linux Enterprise Server Red Hat Enterprise Linux Certain ProLiant servers require an HPE Customized image for a successful VMware ESXi installation. For more information or to download an image, see the Hewlett Packard Enterprise website at 2. Enter information into the following fields: Computer Name Organization Name Owner Name Optional Password Confirm Password For manual installations: Punctuation is not allowed when setting an optional password. After entering the product key, select the operating system again. When entering the settings, reenter the password created in the Intelligent Provisioning Choose the OS Family screen. 3. To proceed to Reviewing your settings, click the Continue right arrow. Selecting the OS 15

16 Reviewing your settings CAUTION: Continuing past this screen resets the drives to a newly installed state and installs the selected OS. Any existing information on the server is erased. This does not affect a first-time setup, because there is no data present on the server. 1. Review and confirm your deployment settings. 2. Click the Continue right arrow to begin the automated installation and configuration process. Depending on the deployment settings, a variety of screens are displayed, providing progress information about the installation. Checking installation parameters During the installation and configuration process, consider the following: A EULA might be displayed for Windows installations. The Firmware Update screen might be displayed at this time, depending on the following two system settings: In the Preferences screen, System Software Update must have been enabled. See Setting preferences for more information. In the Operating System Installation screen, Update before OS Install must have been selected. See Selecting hardware settings for more information. If the Firmware Update screen is displayed, follow the on-screen prompts to obtain and install the latest firmware on server components. When the updates are complete, the Installing OS page is displayed, ready to begin the OS installation. If you attempt to deploy an OS on a server with no installed drives, the server reboots and, after POST, a page is displayed indicating that the settings are being applied. The deployment does not proceed, but messages are written to the IML. For Windows installations, messages about an untested Windows version and hpkeyclick messages might be displayed while the drivers are installed. This is expected behavior. No action is required. Enabling the VID 1. Reboot the server and press F9 during POST to access the UEFI System Utilities. 2. Select System Configuration > BIOS/Platform Configuration (RBSU) > System Options > USB Options > Virtual Install Disk. TIP: You can use the same procedure to disable the VID if necessary. 16 Reviewing your settings

17 Performing maintenance The Perform Maintenance window contains the following maintenance-related tasks: Updating Intelligent Provisioning and component firmware Setting Intelligent Provisioning Preferences Downloading Active Health System data Using Deployment Settings Using the BIOS Configuration (RBSU) utility Using the ilo Configuration Utility Using Secure Erase and Reset Using HPE Smart Storage Administrator (HPE SSA) The following maintenance tasks are not supported on an HPE Synergy compute module: Downloading Active Health System data Updating firmware Using ilo Configuration Utility Using the Erase Utility To perform these tasks on an HPE Synergy compute module, you must use HPE OneView. Updating Intelligent Provisioning and component firmware HPE servers and their installed hardware options are pre-loaded with the latest firmware. However, updated firmware might be available. For ProLiant servers, use the Firmware Update utility to find and apply the latest firmware. For HPE Synergy compute modules, use HPE OneView to update the firmware. Intelligent Provisioning updates can be performed when an SPP update is available. Firmware Update reflects the latest updates available as per the baseline defined in the latest SPP. Newer updates that were added outside of the latest SPP baseline do not appear on the updates list. 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select Attempt Firmware Update from the maintenance options. 3. Immediately after selecting this option, the system searches for firmware on the source configured in the System Software Update settings (Setting Intelligent Provisioning Preferences on page 18). This might take a few minutes; wait for the display to generate the results. 4. If preferred, download and copy the SPP ISO to a DVD or USB key. To download SPP, see the website ( For instructions on using the ISO, see the SPP quick start guide on the website ( 5. After the system retrieves the firmware data, it checks the installed hardware components to suggest items to update. Depending on the search, you might be prompted to click Continue to begin the hardware components check. 6. This might take a few minutes; wait for the display to generate the results. Performing maintenance 17

18 If no new firmware is available, the current version is displayed in the Firmware Update screen. 7. Select the items to update, and then click Install. Items include: Slide button: Selects all the firmware components at once. Installed Version: Includes the firmware currently being used. Available Version: Displays the firmware available for update. 8. The table is redisplayed, with only the selected items listed. 9. To install all of the selected components, click Continue. 10. If you are ready to perform the installation, click Continue at the warning. 11. Click Launch now to initiate the firmware update process. 12. Click Reboot at the completion of the firmware update process. Determining the installed Intelligent Provisioning version To check the Intelligent Provisioning version, click the System Information Image version is listed. Intelligent Provisioning Setting Intelligent Provisioning Preferences Use Intelligent Provisioning Preferences to change basic preferences, including the interface and keyboard languages, network and share setting, system date and time, and software update settings. In addition, the EULA is accessible from this screen. 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select Intelligent Provisioning Preferences from the maintenance options. 3. Select Time Zone to change the time zone. 4. Select System Date to change the date. 5. Select System Time to change the time. When Intelligent Provisioning is run for the first time on a server, this is the first screen that is displayed within Intelligent Provisioning. For more information about the fields on this screen, see Using the First Time Setup wizard. Downloading Active Health System data HPE Support uses the Active Health System (AHS) log file for problem resolution. Use the Active Health System Log screen to download AHS telemetry data from the server onto a USB key in the form of an AHS log file case number or a default string with an.ahs extension. Use this screen to select the duration for which data needs to be extracted and the USB key as destination media. You can select a specific start and end date to limit the duration of data extraction. If connected through ilo, locally connected USB keys shared through virtual devices can also be used for saving AHS log information. The high level steps for submitting a case are: 18 Determining the installed Intelligent Provisioning version

19 1. Download an AHS Log from the server experiencing a support issue. See Downloading an Active Health System log. 2. Upload the AHS Log to the Active Health System Viewer ( See Uploading an AHS log to AHSV. 3. Review the Fault Detection Analytics for any self-repair actions/recommendations. See the AHSV User Guide for more information. 4. Create a support case using the AHSV Navigation menu. See the AHSV User Guide for more information. Downloading an Active Health System log 1. Insert a USB key into the server. 2. Press the F10 during the boot to go directly to Intelligent Provisioning. 3. On the Intelligent Provisioning home screen, click Perform Maintenance. 4. From the maintenance options, select Active Health System Log from the maintenance options. The Active Health System Log screen appears. 5. Select the USB key from the Removable Device to Save Log to list. 6. Define the period for which to retrieve data by selecting the From and To dates. Hewlett Packard Enterprise recommends retrieving seven days of data, which creates a 10 to 15 MB file. 7. If there is an associated HPE Support Case Number, enter it. You can also enter a Contact Name and address. The contact information helps HPE Support to provide assistance. 8. Click Download Logs to save the data to the USB key. Once the data has been downloaded, upload it to the Active Health System Viewer. Uploading an AHS log to AHSV Prerequisites The maximum file size limit is 250 MB. For logs that are larger than 250 MB, contact the HPE Support Center for assistance. This task in done from the AHSV, not from System Utilties. IMPORTANT: The server from which the AHS log was created must have a valid warranty. If the server is out of warranty, an error message is displayed: "Server is not Entitled. Check these options for renewing your license." The options include: Buy more licenses. Find partner for license purchase. Contact HPE Support. 1. Select Upload AHS Log. 2. Navigate to your log file and click Open. A window is displayed that shows parsing and log loading states. As the AHS log loads, the screen displays the estimated time of completion. Downloading an Active Health System log 19

20 TIP: This window also displays videos for different platforms. You can search and play different videos while you are waiting for the log file to load. To cancel the load process, click Cancel. Using Deployment Settings Deployment Settings enable you to create a server configuration package that you can deploy to one or more ProLiant servers or HPE Synergy compute modules using a USB key and ilo Scripting. Using Deployment Settings is an alternative to using the Scripting Toolkit. 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select Deployment Settings from the maintenance options. The Deployment Settings screen is displayed. Creating a deployment setting from the Assisted Installation option is only supported for Windows installs. When you open Deployment Settings, you can choose to manage an existing Deployment Settings profile or create a new one. Creating a Deployment Settings package 1. On the Deployment Settings screen, do one of the following: a. To import a new Deployment Settings profile, click Import and use one of the following options: From Network Share enter: Server Name or IP Address Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. Share Name The name of the network share using Server Message Block (SMB) protocol that hosts the OS contents. Domain Name Name of the domain that hosts the network share. Network Share User User name used to access the network share. Network Share Password (not encrypted) Password for the user name used to access the network share. From USB Drive Insert the USB key containing the deployment: I. Save the deployment from the USB key to the local server. II. On the Select a Deployment screen, select the deployment from the list, and click Deploy. If the USB key and their stored deployments are not displayed, click Rescan. Specify a file path, and then go to Step 8. b. Or, to create a new, custom profile, click Create New Deployment, and navigate the deployment settings screens to complete the settings in the following steps. 2. Enter a Deployment Name Enter a name for this deployment package. Do not include spaces. 20 Using Deployment Settings

21 3. Enter the Version Information Enter User Notes and Captured From details, and click Done. See Entering version information. 4. Enter an Operating System Do one of the following: To leave the OS details as shown, click Done. To add an operating system, click Edit. On the Operating System Installation screen, select an Install Source, complete the fields required on the resulting screens, and click Done. See Entering operating system information. 5. Enter the ROM Settings Do one of the following: To leave the ROM configuration as shown, click Done. To edit ROM settings, click Edit. On the RBSU Profile Editing screen, complete your edits, and click Done. See Entering ROM settings. 6. Enter the Array Configuration Review or select new settings. See Entering array configuration settings. 7. Enter Intelligent Provisioning Preferences See Setting Intelligent Provisioning Preferences. 8. Click Save. When prompted, enter a name and navigate to a network share or a USB key to save the Deployment Settings. Using Deployment Settings package to configure a single server IMPORTANT: Before using a deployment to install an OS, be sure that the drives and arrays are configured. Do not interrupt the configuration process. 1. Do one of the following: a. To use the deployment you created on the server, click Deploy. b. To use a previously created deployment: Select Deployment Settings > Import From Network Share enter: Server Name or IP Address Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. Share Name The name of the network share using Server Message Block (SMB) protocol that hosts the OS contents. Domain Name Name of the domain that hosts the network share. Network Share User User name used to access the network share. Network Share Password (not encrypted) Password for the user name used to access the network share. From USB Drive Insert the USB key containing the deployment: I. Save the deployment from the USB key to the local server. II. On the Select a Deployment screen, select the deployment from the list, and click Deploy. If the USB key and their stored deployments are not displayed, click Rescan. 2. As the deployment runs, a validation screen applies settings for the following elements: ROM Settings Array Settings Using Deployment Settings package to configure a single server 21

22 System Options Firmware Update Deployment Settings package-level actions Package-level actions manipulate the Deployment Settings package, not individual settings within a deployment. After making a selection on the initial page, the Select a Deployment screen opens. On the Select a Deployment screen, existing Deployment Settings packages that are stored on the server are displayed in the left pane, existing Deployment Settings packages that are stored on an installed USB drive are displayed in the right pane, and package-level action icons are displayed in the center of the screen. If a USB drive is installed, its name is displayed near the top of the screen in the Target USB Key field. To perform a package-level action on a Deployment Settings package, select one of the displayed packages, and then select an action icon in the middle pane. To open a specific Deployment Settings package to change individual settings, double-click one of the displayed packages. The following table defines the available actions. Icon Description Click the Deploy icon to launch the automatic configuration utility. Click the Edit icon to change the following options: Version Information Operating System parameters Intelligent Provisioning Preferences Array Configuration information ROM Settings Click the Delete icon to delete the selected deployment. Click Download to download the performance package to a network share or a USB drive. Deployment Settings package individual settings After double-clicking a displayed Deployment Settings package, the Deployment Settings page is redisplayed, with setting categories listed on the left side of the page, and the Deployment Settings package you are modifying near the top of the page. To switch to a different Deployment Settings package, expand the drop-down menu. Select from one of the following deployment options: Create New Deployment. See the following topics: Version Information Entering operating system information Entering Intelligent Provisioning Preferences 22 Deployment Settings package-level actions

23 Array Configuration settings Entering ROM settings Import has two options: Click From Network share. Select network connections and confirm credentials: Server Name or IP Address Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. Share Name The name of the network share using Server Message Block (SMB) protocol that hosts the OS contents. Domain Name Enter domain name to access the network share. Network Share User User name used to access the network share. Network Share Password (not encrypted) Password for the user name used to access the network share. Click From USB Drive: Specify a file path and click Save. Version Information Use the Version Information screen to enter any type of user-defined identifying information that you want to assign to the deployment. Entering operating system information Use the Operating System screens to enter OS information and installation settings. The included fields match the Assisted installation method. Not all source media types are supported for every OS. IMPORTANT: The operating system settings you apply are sent to ilo, and the system reboots. Disc drives that you previously deployed might be erased. 1. Select an OS family. 2. Enter the OS media path, which can be a Windows share or an FTP site on the local network. Installation of Windows from an FTP site is not supported. a. For a Windows share location, enter the following network connection settings: Server Name or IP Address Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. Share Name The name of the network share using Server Message Block (SMB) protocol that hosts the OS contents. Network Share User User name used to access the network share. Network Share Password Password for the user name used to access the network share. b. For an FTP site, enter: Server Name or IP Address FTP server name or IP address of the server that hosts the OS contents. FTP support requires anonymous access to the FTP server and does not support connecting to an FTP server through a proxy. Version Information 23

24 IMPORTANT: When entering an FTP path, do not include spaces and punctuation. The FTP server directory structure cannot contain spaces or special characters (including punctuation). Windows and SLES FTP installation, and RHEL network share installation are not supported. The system automatically pulls the ISO from the specified location to install it. 3. Enter the user name and password for the Deployment Settings package to use to access the network share. This password is not encrypted. For a more secure access method, use FTP. 4. Select the OS and the keyboard language. 5. Enter the product key. If you do not enter a product key and one is required, the OS installation pauses indefinitely, prompting you to enter the key. The installation resumes after you enter the product key. 6. Click Deploy, and verify that you are ready to create the OS. 7. Click Apply to install the OS. Entering Intelligent Provisioning Preferences Click Create New Deployment > Intelligent Provisioning Preferences > Edit to enter basic system settings. 1. Select the user interface and keyboard language. 2. Enter Boot Bios Mode 3. Select a System Software Update option: Update from HPE Website Update From Custom URL 4. Select Time Zone, System Date, and System Time. 5. Choose your network interface for updates and installs. 6. Use Proxy 7. DHCP Auto-Configuration 8. Accept the Intelligent Provisioning EULA. 9. Click Update. Array Configuration settings Use the Array Configuration screen to enter the following RAID settings. RAID Level. Stripe Size. Read and Write Cache ratios. Make sure that these values total 100%. Entering ROM settings For information on ROM settings, see Using the BIOS Configuration (RBSU) utility. Using the BIOS Configuration (RBSU) utility 24 Entering Intelligent Provisioning Preferences

25 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select BIOS configuration (RBSU) from the maintenance options. The BIOS configuration (RBSU) screen is displayed. The following menu options are available: a. To display the following items, click View Change: Current settings Displays the current ROM settings. Submitted settings Shows the settings that are applied after the next system reboot. Auto-corrected items Items that have changed automatically based of the rules of RBSU dependency. b. To submit new configuration changes, click Update. The following information is displayed only if there are pending changes: Status of new configuration changes. Status messages. c. The following are permanent items that are always displayed in the menu: BIOS Attribute Registry ID. Reset BIOS Sets the BIOS back to the default. Workload Profile Specifies a power management package that sets a basic policy for performance versus power usage. 3. To return to the Perform Maintenance home screen, click the Previous left arrow. For information about the options on the left, see the UEFI System Utilities User Guide. Using the ilo Configuration Utility Use the ilo Configuration Utility to view and change ilo settings through Intelligent Provisioning, instead of through the ilo web interface. For more information about ilo, see the HPE ilo 5 User Guide. When changing ilo settings, if the display is not as expected or an undefined error message is displayed, press F5 to refresh the screen display. It is possible that the change was being made at the same time through the ilo web interface. CAUTION: If the ROM changes settings, the GUI will show differences. 1. On the Intelligent Provisioning home screen, click Perform Maintenance. 2. Select ilo Configuration from the maintenance options. The ilo Configuration Utility window is displayed. Viewing ilo summary information 1. On the Perform Maintenance screen, click ilo Configuration. The ilo Configuration Utility screen opens. 2. Click Summary. The following information is displayed: Using the ilo Configuration Utility 25

26 ilo Firmware Version The version and date of the installed ilo firmware. FQDN The fully qualified domain name (FQDN) of the ilo subsystem. ilo IPV4 Address The network IPV4 address of the ilo subsystem ilo IPV6 Address The network IPV6 address of the ilo subsystem You can also view this information on the Overview screen in the ilo web interface. For more information, see the HPE ilo 5 User Guide. Running an ilo self-test Running an ilo self test checks the status of certain server hardware components. 1. On the ilo Configuration Utility screen, click ilo Self-Test. The self-tests are run, and the results screen appears. Tests that ran successfully are followed by a green checkmark. Tests that failed are followed by a red "X". For more information about ilo self tests and about how to interpret and troubleshoot the results, see the HPE ilo 5 User Guide. Editing ilo Management Settings You can edit various ilo management settings from the three tabs on the Management screen. Manager Manager Network Service SNMP Service TIP: To display a field description, hover the pointer over the field until the info tip is displayed. For more detailed information about the tab fields, see the HPE ilo 5 User Guide. To edit management settings on the Manager tab: 1. On the ilo Configuration Utility screen, click Management Settings. The Manager tab appears. It includes options for Federation configuration, ilo service port, Command Shell, Graphical console, and serial console. 2. Edit the options. 3. Click Configure Manager in the upper right portion of the ilo Configuration screen to save changes. To edit management settings on Manager Network Services: 1. On the ilo Configuration Utility screen, click Manager Network Services. The Manager Network Services tab appears. It includes settings for alert mail, HTTP, HTTPS, IPMI, KVMIP, SNMP, SSDP, SSH, and virtual media. 2. Edit the options. 3. Click Configure Manager Network Services in the upper right portion of the ilo Configuration screen to save changes. To edit management settings on the SNMP Service tab: 1. On the ilo Configuration Utility screen, click SNMP Service. 26 Running an ilo self-test