Avaya Meeting Exchange Web Portal 5.0 Release Notes
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1 Avaya Meeting Exchange Web Portal 5.0 Release Notes Issue 1 August 2007
2 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this Documentation unless such modifications, additions, or deletions were performed by Avaya. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked third party Web sites referenced elsewhere within this Documentation and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER'S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT ("GENERAL LICENSE TERMS"). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT. Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. "Hardware" means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User. License Type(s): Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A "Unit" means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Product that permits one user to interface with the Software. Units may be linked to a specific, identified Server. Database License (DL). Customer may install and use each copy of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed communicate with no more than a single instance of the same database. Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Third-party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available on Avaya's web site at: For full information, please see the complete document, Avaya Third Party Terms, Document number To locate this document on the website, simply go to and search for the document number in the search box. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at for the United States and Canada. Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to: securityalerts@avaya.com. For additional support telephone numbers, see the Avaya Web site: Trademarks Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and other jurisdictions. Unless otherwise provided in this Documentation, marks identified by "," " " and "SM" are registered marks, trademarks and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. For the most current versions of documentation, go to the Avaya support Web site:
3 Contents Chapter 1: Introduction Supported Environment Browsers Applications Infrastructure Web Server Operating Systems Client Operating Systems CRS Infrastructure Chapter 2: New Features in this Release Administration enhancements Modular Installer Configuration Utility Attachments Simplified SSL Implementation Cost Center Modifications New Advanced Booking Fields Self Administration User enhancements Improvements to recurring conference editing and deleting attachments Dial List Password Modification Adding New Users Chapter 3: Issues Resolved in this Release Chapter 4: Known Operational Issues Issue 1 August
4 Contents 4 Avaya Web Portal 5.0 Release Notes
5 Chapter 1: Introduction This document lists the new functionality and known operational issues in version 5.0 of the Web Portal. The versions of the applications shown in this document reflect those fully approved by Avaya. The nature of the Avaya architecture allows for ongoing updates of the different software applications on an independent basis. Please consult with the Avaya account manager or Avaya support desk for ongoing updates. Supported Environment This section describes the supported environment for this release of Web Portal. It contains the following sections: Browsers Applications Infrastructure Web Server Operating Systems Client Operating Systems CRS Infrastructure Browsers Internet Explorer 6.0.x and Internet Explorer 7.0.x Mozilla Firefox 2.0.x Applications Microsoft Outlook 2003 with Service pack 2 Microsoft Outlook 2007 Issue 1 August
6 Introduction Infrastructure Table 1: Supported Infrastructure Application Version Apache Tomcat Sun Java Virtual Machine (JVM) 1.5.0_11 Apache Cocoon HTTPD version OpenSSL d Apache Tomcat Mod_jk Note: Note: Avaya ships Web Portal with SSL support. In order to enable SSL, you must obtain a certificate. Web Server Operating Systems Microsoft Windows 2003 Server with Service Pack 2 Client Operating Systems Microsoft Windows XP SP2 Professional with Microsoft Office 2003 SP2 or Microsoft Office 2007 suite Microsoft Windows Vista Note: Note: Netscape 7.X versions are not supported for wholesaler administrator login due to a problem in the way Netscape lays out the screen. Netscape 7.x remains configured to use Netscape s s client. Netscape client does not format conference reservation details. 6 Avaya Web Portal 5.0 Release Notes
7 Supported Environment CRS Infrastructure The CRS server operates on Windows 2003 server operating system. The CRS and Bridge Front End components, such as CRS Front End and Bridge Talk operate on Windows XP with Service Pack 2 and Windows Vista for Business client operating systems. Meeting Exchange 5.0 uses SQL 2005 for the BSRes2 and CDRs databases. For more information, see the Meeting Exchange 5.0 Client Registration Server Release Notes. Issue 1 August
8 Introduction 8 Avaya Web Portal 5.0 Release Notes
9 Chapter 2: New Features in this Release This chapter describes the new features in release 5.0 of the Web Portal. It contains the following sections: Administration enhancements User enhancements Administration enhancements This section describes the new administration features in the Web Portal. It contains the following sections: Modular Installer Configuration Utility Attachments Simplified SSL Implementation Cost Center Modifications New Advanced Booking Fields Self Administration Modular Installer Meeting Exchange 5.0 ships with a modular installation wizard, which enables Web Portal System Administrators to install each of the components of the Web Portal server in the correct order. Configuration Utility The Meeting Exchange Web Configuration utility is a Java GUI application that enables Web Portal System Administrators to configure common settings for a number of Web applications. The configuration utility specifies which components are installed, which versions of these components are installed, and the connection details for each component. It also enables Web Portal System Administrators to test the connections, configure logging, and make changes to the login types for Avaya Audio Console and Web Portal. Issue 1 August
10 New Features in this Release Attachments End users can now send up to five file attachments with their conference invitations using the onboard address book feature. Web Portal System Administrator can specify the maximum size limit for these attachments. The mails are sent from the Notifications Subsystem, which supports either SMTP or Messaging Application Programmer s Interface (MAPI). Simplified SSL Implementation It is now easier to implement Secure Sockets Layer (SSL) in the Web Portal. Avaya has simplifed the process of enabling secure data transfer in the Web Portal. For more information see the Avaya Meeting Exchange 5.0 Web Portal Administrator Guide. Cost Center Modifications Avaya has updated the functionality associated with the Cost Center field on the Web Portal booking screens. Avaya implemented these changes to ensure greater integration with Client Registration Server (CRS) functionality. New Advanced Booking Fields Web Portal System Administrators can now configure a number of new fields on the Moderators Advanced tab in the Book Meeting process. These fields include a new Dial List field and a new Participant Language field. With the Dial List field, Moderators can now associate a list of contact names and telephone numbers with their conference. With the Participant Language field, Participants who self-register for a conference can select their preferred language for notifications in the Preferred Notification Language field. Avaya has included a new Biometric Authentication field. This feature is still in development. Self Administration In Meeting Exchange 5.0, regular Web Portal Users can add new Web Portal Users to the system. When a User adds a new User, the CRS server creates a corresponding Client record on the CRS Front End. Web Portal System Administrators can configure the parameters for this feature, for example, System Administrators can configure the feature to create a new demand conference for each new user. 10 Avaya Web Portal 5.0 Release Notes
11 User enhancements User enhancements This section describes the new End User features in the Web Portal. It contains the following sections: Improvements to recurring conference editing and deleting attachments Dial List Password Modification Adding New Users Improvements to recurring conference editing and deleting In Meeting Exchange 5.0, Web Portal Users can now edit a single instance of a recurring conference or the entire series of recurring conferences. Similarly, Web Portal Users can now delete a single instance of a recurring conference or the entire series of recurring conferences. attachments Web Portal Users can add up to five file attachments to conference invitations that use the on-board address book. Dial List Web Portal Users can now associate a dial list with a conference. A dial list is a list of contact names and telephone numbers. Operators and Moderators can dial out to individual members of this list. Password Modification Avaya has improved the password modification feature. Web Portal Users can now modify their password on the Password Update screen and view the last time the password was updated. In a limited number of implementation situations, they may not be able to update your password. Issue 1 August
12 New Features in this Release Adding New Users Web Portal Users can now add new Users in the Web Portal. These new Users can then create their own conferences. This feature is called Self Administration. 12 Avaya Web Portal 5.0 Release Notes
13 Chapter 3: Issues Resolved in this Release Reference Number Description In previous releases, two subconference windows opened when the user cliced the subconference icon. This was an intermittent issue and either subconference window could be used. This issue no longer occurs in Meeting Exchange In previous releases, the conference chairman was automatically deselected when a conference was reserved or amended. The chairman received a conference invitation mail, and not a confirmation mail as designed. This issue has been fixed in the 5.0 release In previous releases, the moderator PIN was editable if the moderator check box was hidden and Demand PINs were disabled. This issue has been resolved In previous releases, the Web portal installer hung for five minutes. Avaya has now developed a new modular installer. This issue no longer occurs. Issue 1 August
14 Issues Resolved in this Release 14 Avaya Web Portal 5.0 Release Notes
15 Chapter 4: Known Operational Issues Reference Number Description Wholesaler branding cannot be disabled using the WholesalerBrandingConfiguration parameter of the customform.properties file. Workaround: Do not attempt to disable wholesaler branding. Issue 1 August
16 Known Operational Issues 16 Avaya Web Portal 5.0 Release Notes
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