HP Intelligent Management Center v7.1 Branch Intelligent Management System Administrator Guide

Transcription

1 HP Intelligent Management Center v7.1 Branch Intelligent Management System Administrator Guide Abstract This document describes how to administer the HP IMC Branch Intelligent Management System. HP Part Number: Published: IMC BIMS 7.1 (E0301) Published: September 2014 Edition: 1.0

2 Copyright 2014 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

3 Contents 1 Introduction to BIMS...9 BIMS capabilities...9 Resource management...9 CPE group...9 Configuration management...10 Compliance Center...10 System configuration...11 Alarms management...11 Report management...11 Before installing BIMS...11 Accessing BIMS...11 Exploring the BIMS Overview page...12 BIMS workflow introduction Resource management...15 Managing CPE devices...15 Viewing all CPEs...15 Querying a CPE...16 Adding a CPE...16 Manually adding a CPE...16 Quickly adding CPEs...17 Modifying a CPE...18 Deleting one or more CPEs...18 Managing CPE details...18 Viewing CPE details...18 Configuration Management...19 Recent 10 unrecovered alarms...19 Available actions...20 Apply options...20 Modify CPE name...20 Modify polling interval...20 Modify access parameters...21 Modify CPE configuration...21 Modify file transfer type...21 Data model...21 WAN DSL link...22 WAN IP connection...22 WAN PPP connection...22 Remote reboot...23 Factory reset...23 Change CPE...23 Roll back configuration by force...23 Managing CPE additional information...23 Adding CPE additional information...23 Modifying CPE additional information...24 Deleting CPE additional information...24 Exporting or importing CPEs...24 Exporting a CPE file...24 Importing a CPE file...24 Configuring CPEs in batches...25 Configuring the inform interval...25 Configuring the polling interval...25 Contents 3

4 Configuring access parameters...25 Configuring the file transfer type...26 Setting an auto restore strategy...26 Configuring IP ping test...26 Configuring the data model...27 Managing a CPE Interaction Log...27 Viewing a CPE Interaction Log list...27 Querying a CPE interaction log CPE group management...29 Adding or modifying CPE groups...30 Adding a root CPE group...30 Modifying a CPE group...30 Adding a subgroup to a CPE group...31 Adding a CPE to a CPE group...31 Deleting CPE groups...31 Deleting a root CPE group...31 Deleting a CPE subgroup...32 Removing CPEs from a CPE group Configuration management...33 Overview of the zero-configuration CPE deployment wizard...34 Managing configuration templates...35 Querying and viewing configuration templates...36 Organizing configuration templates...36 Creating a configuration template folder...37 Modifying a configuration template folder...37 Deleting a configuration template folder...38 Creating a configuration template...38 Manually creating a configuration template...38 Adding a configuration template by importing a file...40 Modifying a configuration template...40 Copying a configuration template...41 Exporting a configuration template...42 Exporting a USB boot file...42 Deploying CPE configurations...43 Deleting a configuration template...43 Managing the software library...43 Querying and viewing CPE software...43 Importing CPE software to BIMS...44 Renaming CPE software...45 Modifying CPE software...45 Exporting CPE software...45 Deploying CPE software...46 Deleting CPE software...46 Configuring baseline CPE software...46 Deploying configurations and software using the Deployment Guide...47 Deploying CPE configurations...47 Deploying CPE software...49 Automatically deploying CPE configurations...50 Creating an automatic CPE configuration deployment task by CPE...50 Creating an automatic CPE configuration deployment task by CPE class...51 Automatically deploying CPE software...52 Creating an automatic software deployment task by CPE...53 Creating an automatic software deployment task by CPE class...53 Managing deployment tasks Contents

5 Querying and viewing deployment task list...54 Viewing deployment task details...56 Viewing execution results of a deployment task...56 Modifying a deployment task...56 Copying a deployment task...56 Executing a deployment task immediately...57 Suspending and resuming a deployment task...57 Deleting a deployment task...57 Managing CPE configurations using Configuration Center...58 Querying and viewing the CPE configuration list...58 Deploying CPE software using Configuration Center...59 Deploying CPE configurations using Configuration Center...59 Backing up a CPE configuration...60 Restoring a CPE configuration to baseline...60 Restoring a CPE configuration by time...60 Restoring CPE software to baseline...62 Managing CPE configurations...62 Setting CPE configuration attributes...62 Managing the configuration backup history...63 Managing the CPE software deploy history...65 Backing up CPE configurations...66 Querying and viewing backup tasks...67 Creating a backup task...67 Modifying a backup task...68 Enabling or disabling a backup task...68 Deleting backup tasks...68 Managing backup history records...68 Viewing the Backup History List...69 Viewing backup task details...69 Comparing configuration files Compliance Center...71 Introduction...71 Compliance workflow...71 Managing a check task...71 Viewing the check task list...71 Adding a check task...72 Modifying a check task...73 Deleting a check task...73 Viewing check task details...73 Running a check task immediately...73 Enabling or disabling a check task...74 Checking task execution results...74 Fixing a check task...74 Checking a task history...76 Managing a check task history...76 Viewing the check task history list...76 Viewing the execution results...76 Viewing compliance policy check results...77 Viewing CPE Violating Results...77 Querying a check task history...78 Deleting a check task history...78 Refreshing the task history list...78 Managing compliance policy...78 Viewing the compliance policy list...79 Contents 5

6 Adding a compliance policy...79 Adding or modifying a rule...79 Importing a rule...80 Testing a rule...81 Viewing compliance policy details...81 Modifying the compliance policy list...81 Deleting the compliance policy list...81 Enabling or disabling the compliance policy System configuration...82 Managing CPE classes...82 Querying and viewing CPE class list information...82 Adding or modifying a CPE class...82 Deleting a CPE class...82 Managing system settings...82 Managing the option tool CPE alarm management...86 Managing real-time alarms...86 Viewing real-time alarms...86 Recovering real-time alarms...87 Deleting real-time alarms...87 Managing all alarms...87 Viewing all alarms...88 Querying alarms from the All Alarms page...88 Basic query...89 Advanced query...89 Recovering alarms from the All Alarms page...90 Deleting alarms from the All Alarms page...90 Acknowledging all alarms...90 Editing maintenance experience...91 Managing alarms notification...91 Managing mail notifications...92 Configuring the mail server...92 Adding or modifying a mail notification rule...92 Enabling or disabling a mail notification rule...93 Copying a mail notification rule...93 Deleting a mail notification rule...94 Managing message notifications...94 Configuring the SMSC server...94 Adding or modifying a message notification rule...94 Enabling or disabling a message notification rule...95 Copying a message notification rule...95 Deleting a message notification rule...96 Managing alarm forwarding...96 Adding or modifying an alarm forwarding rule...96 Enabling or disabling an alarm forwarding rule...97 Copying an alarm forwarding rule...97 Deleting an alarm forwarding rule...97 Managing alarm definitions...97 Viewing alarm definitions...98 Querying alarm definitions...98 Adding or modifying alarm definitions...99 Deleting alarm definitions Contents

7 8 Managing BIMS reports Managing a real-time report Viewing a real-time report CPE Asset Report CPE Connectivity Counts Report CPE Connectivity Summary Report CPE Connectivity Detail Report Managing a scheduled report Adding a scheduled report Viewing a scheduled report CPE Asset Report CPE Connectivity Counts Report CPE Connectivity Summary Report CPE Connectivity Detail Report Typical BIMS applications Prerequisites of BIMS applications Example 1: Deploying CPE configurations in a data center through a BIMS zero-configuration deployment solution Scenario description Task analysis Process description BIMS operations Quickly adding virtual CPEs to BIMS Customizing a startup configuration file for the target CPEs Creating an automatic deployment task Example 2: Deploying CPE configurations through a USB flash drive Scenario description Task analysis BIMS operations Adding virtual CPEs to BIMS Importing CPE software to BIMS Creating an automatic deployment task Creating a USB configuration template Exporting a USB boot file Booting a CPE from a USB flash drive Example 3: Deploying CPEs in branch offices Scenario description Task analysis Process description BIMS operations Configuring BIMS information on CPE Importing CPE software to BIMS Creating a software deployment task Creating an automatic software deployment task Example 4: BIMS working cooperatively with IVMS Scenario description Task analysis Example 5: Using CPE additional information Scenario description Task analysis BIMS operations Adding additional information Customizing a configuration segment Creating a configuration deployment task Contents 7

8 Example 6: Using Compliance Center Scenario description Task analysis BIMS operations Adding a compliance policy Adding a check task Viewing the check reports Fixing the violating configuration segments Support and other resources Contacting HP Typographic conventions Documentation feedback Glossary Index Contents

9 1 Introduction to BIMS The HP IMC Branch Intelligent Management System (BIMS) supports the TR-069 protocol for remote management of end-user devices. TR-069 is based on the DSL Forum technical specification, CPE WAN Management Protocol, for communication between Customer-Premises Equipment (CPE) and Auto Configuration Servers (ACS). Network managers, engineers, and operators face challenges in their mission to manage various CPE devices in a centralized way. BIMS is a comprehensive management platform that meets these challenges. Relying on high reliability, flexibility, and scalability, BIMS maintains CPE-vendor neutrality, enabling seamless switching from one CPE to another, while managing all CPEs on a single platform. In addition, BIMS supports a distributed deployment function. Because you can install the BIMS module in a server that does not have the IMC platform installed, BIMS enables you to break through the performance obstacles of the IMC server station. BIMS capabilities BIMS includes the following functions: Resource Management CPE Group Configuration Management Compliance Center System Configuration BIMS Alarms BIMS Reports You can access the first five features through the BIMS navigation tree. BIMS Alarms and BIMS Reports are available from the Alarm and Report tabs, respectively. Resource management CPE group BIMS provides a comprehensive resource management function for managing CPE devices from HP, H3C, and other manufacturers. You can use this function to monitor and manage many aspects of a CPE device. You can add, configure, monitor, or manage one CPE device at a time, or manage multiple CPE devices. You can add CPE devices manually, or by importing existing local CPE files. In addition, the Batch Operate function enables you to configure CPE operations in batches. All communication messages between CPE devices and BIMS are recorded in CPE interaction logs. You can organize CPE resources into different groups and subgroups, enabling you to more efficiently manage a network of CPE devices. You can further enhance network security by assigning different authorities to CPE groups. BIMS capabilities 9

10 Configuration management BIMS provides a central configuration and management function to facilitate managing and deploying CPE configuration files (or segments) and software. The configuration management portal integrates: Managing configuration templates The configuration template library provides unified management of configuration files and segments. You can customize your own templates, or import configuration files or segments to the configuration template library to easily manage and deploy CPE configurations. Managing CPE software The software library enables you to import CPE software from your local client into BIMS, and then deploy the software to one or more CPEs. You can also manage CPE software through querying, modifying, exporting, and deleting functions. Deploying CPE configurations and software to CPEs by using Deployment Guide The Deployment Guide is a wizard that helps you deploy the configuration templates and software stored in BIMS to the CPEs. You can use it to customize deployment tasks for the CPEs managed by BIMS. You can also create automatic deployment tasks for virtual CPEs not yet managed by BIMS. When the virtual CPEs pass the BIMS authentication for the first time, BIMS deploys the configurations or software to them immediately. Managing deployment tasks BIMS implements CPE configuration deployment and software deployment using deployment tasks. You can use this function to view deployment status and results. You can also drill down into the step-by-step details for every CPE in a deployment task, and identify which CPEs failed a deployment and why. Managing CPE configurations through the Configuration Center The Configuration Center enables you to quickly query, back up, and view CPE configurations and their software upgrade history. You can also use it to create a baseline configuration file or CPE software version. You can then restore the current configuration or software to the baseline as needed. Backing up CPE configurations You can use the Backup Configuration function to create and manage tasks for performing CPE configuration backups. You can manually back up the configuration at any time. Managing backup history records Use this function to view details and results of all historical backup records of a backup task. Comparing CPE configurations Compliance Center Use this function to compare two configuration files. The Compliance Center can help you check every target CPE device or CPE class using a binding configured compliance policy. When it finds a CPE that violates the compliance policy, Compliance Center can show you the violation details in multiple ways. You can then fix the illegal configuration segment items, and solve potential configuration conflicts and security risks in the network. You can also generate an automatic check results report, to examine the check results in detail at any time. 10 Introduction to BIMS

11 System configuration You can use the System Configuration function to configure: System settings, including web management, polling and inform intervals, CPE access parameters, common password status, and ACS running log settings. Authentication users. CPE devices by class. The Optional Tool for converting between DHCP Option 43 and an ACS URL. Alarms management The alarm or event management system in BIMS uses the existing CPE device database of IMC and couples it with sophisticated trap processing to generate alarms. These alarms notify operators and support organizations when a CPE device has a communications problem, or is in violation of system standards. The alarms management function provides rules you can define to generate events and alarms. These rules define Real-time Alarms, All Alarms, Alarm Notification, and Alarm Definition parameters so you can optimally manage your CPE network. Report management In the Report tab, you can find template-driven reports for BIMS elements. BIMS reports provide performance statistics and real-time performance data about CPEs. They are generated from system-defined or user-defined templates. You can view web-based reports or export them to Crystal Reports, Adobe Acrobat, Microsoft Excel, Microsoft Word, Rich Text, or Comma Separated Value formats. You can also schedule reports to run regularly and have the results sent through in any of these file formats. Before installing BIMS Before installing the BIMS module, make sure you have: Installed and deployed IMC 7.0 on your server station. Read HP IMC Base Platform Administrator Guide to acquire information about using the IMC Platform. NOTE: Installation and deployment procedures are the same for BIMS and other IMC service components. For more information, see the HP IMC deployment guides. Accessing BIMS To log on to IMC: 1. Enter the URL for the IMC server in your browser, including the port number for IMC, in one of the following formats: Where servername is the name of the IMC server, and portnumber is the TCP port assigned to IMC Basic during installation. Alternatively, you can use the IP address of the server instead of the server name. 2. Enter your account in the Operator field. 3. Enter your password in the Password field. 4. Click Login or press Enter. Before installing BIMS 11

12 Exploring the BIMS Overview page Figure 1 introduces you to the BIMS Overview page in the IMC user interface. Figure 1 BIMS overview page The expandable menu on the left is the navigation tree, which enables you to quickly browse to any BIMS function. If you click the Overview icon at the top of the tree, the Overview page displays. When you first log in, no data is available on the default Overview page. After you add CPE devices to BIMS, the system generates statistics immediately, and displays them on the Overview page. There are three functional areas on the Overview page: CPE Status Snapshot Displays overall CPE status by showing the ratio of each severity level. You can open the All CPEs List page by clicking the pie chart, which shows you the CPE details. CPE Group Snapshot Displays all CPE groups in a hierarchical folder view so you can quickly navigate to a specific CPE group. CPE Class Snapshot Displays all CPE classes in a hierarchical folder view so you can quickly navigate to a specific CPE class. You can open the All CPEs page by clicking the target CPE class; you can open the Subgroup/CPE List page by clicking the specific CPE group name. BIMS workflow introduction Figure 2 shows the recommended workflow for using BIMS to manage and deploy CPE configurations. 12 Introduction to BIMS

13 Figure 2 BIMS workflow Workflow description: 1. Import CPEs into BIMS: a. Plan your CPE authentication and deployment strategies and set BIMS system parameters according to these strategies. When a CPE sends a connection request to BIMS, BIMS checks whether the connection username and password in the request matches the corresponding information configured in the authentication user or BIMS common password. Therefore, you must add authentication users and configure common passwords in advance. b. Add or import virtual CPEs to BIMS. If the Adding CPE automatically function is enabled, you do not need to add virtual CPEs manually. For more information, see "Managing system settings." 2. Deploy configurations or software to CPEs: a. Prepare resources for CPE deployment, which includes customizing configuration templates and importing CPE software. b. Using Deployment Guide, create deployment tasks for deploying configuration file (segments) or software to the specified CPEs. c. Using the Deployment Task, view the status and execution results of deployment tasks. BIMS workflow introduction 13

14 3. Manage and maintain BIMS, which includes: Adding CPE classes. Configuring CPE groups for CPE classification. Managing CPE interaction logs. Managing CPE configurations. This includes managing, backing up, restoring, and comparing configurations of deployed CPEs. Performing compliance checks. This includes defining compliance policies and checking whether any CPE devices or CPE classes violate the corresponding compliance policy. You must then fix the violating CPE by revising any illegal configuration segment items, and then deploying the corrected configuration to the target CPE. IMPORTANT: If a CPE that is not behind NAT accesses BIMS, BIMS can access that CPE to manage it. In this case, the HTTP service must be enabled for the CPE to act as an HTTP server. 14 Introduction to BIMS

15 2 Resource management IMC provides a resource management function for recognizing CPE devices from the network and adding them into BIMS, including adding a CPE, adding CPEs in batches, and importing or exporting CPEs. BIMS enables you to provision a CPE or collection of CPEs based on basic information and additional information. The provisioning mechanism enables CPE provisioning at the time of initial connection to the broadband access network, and also provides the ability to manage or configure CPEs at any subsequent time. BIMS can securely identify a CPE or a group of CPEs and establish the initial connection with them. The interactions log between IMC BIMS and CPE is recorded, which is convenient for monitoring the communication status. BIMS also provides a function for exporting the CPE information as a CSV file for further use. Meanwhile, you can import an existing file so that BIMS can add the CPEs accordingly. Managing CPE devices Viewing all CPEs 1. Click Service > BIMS > Resource Management > All CPEs. The All CPEs page displays all available CPEs in the CPE List, and includes the following information: Status The most severe unrecovered alarm level on this CPE. The Unknown status indicates that the CPE is a virtual CPE. CPE Name The CPE name, which is set to OUI + Serial by default. You can customize this during the CPE adding procedure. You can click this link to open the specific CPE Details page. NAT CPE If the CPE is behind NAT. Serial ID The CPE serial ID number. CPE Class The CPE class. Vendor The CPE device vendor information. IP Address The IP address of the CPE device. Last Sync Time When the last successful synchronization process occurred. Sync Result Specifies whether the synchronization process succeeded or failed. Operation Accesses the operation list. Click to open the list and then right-click to select these target operations: IP Ping Test Test whether the connection between CPE and BIMS is available by pinging a fixed IP address. Open Web Manager Click to open the CPE web manager. Remote Reboot Execute a remote reboot of the CPE from BIMS. Factory Reset Reset the CPE configuration to the factory default value. Configuration Management Click to open the CPE Configuration Management page. For more information about each operation, see "Configuration Management." Managing CPE devices 15

16 2. Select the boxes for the target CPEs in the CPE List and click one of the following buttons to perform a batch operation: Querying a CPE Delete Delete target CPEs. Synchronize Synchronize configuration information shown on BIMS with target CPEs. IP Ping Test Launch the IP ping test procedure, which is used to test whether the connections between the current CPEs and other devices are available. Refresh Refresh the CPE List. Remote Reboot Reboot the CPEs. Factory Reset Reset the configurations of the CPEs to the factory default value. Synchronize System Name Synchronize the system names of target CPEs with their device labels. 1. Click Service > BIMS > Resource Management > All CPEs. 2. On the All CPEs page, specify the following query conditions in the Query CPE pane: CPE Name CPE Class Vendor Serial ID CPE Status IP Address BIMS supports fuzzy query, which enables you to enter a partial or complete query condition. For more information about query conditions, see "Viewing all CPEs." 3. Click Query. Adding a CPE The query results display in the CPE List. 4. Click Reset to reset the query conditions. BIMS provides two methods for adding new CPE devices: Manually adding a CPE Select this method when you want to enter information about CPEs individually. In this mode, you must enter all CPE basic information items manually. Quickly adding CPEs Select this method when you want to add batches of CPEs with the same OUI, CPE Class, or CPE Group. In this mode, these three parameters are assigned the same values as the previous CPE. You can then enter the Serial ID and CPE Name for each CPE by using a barcode scanner, instead of entering them manually. NOTE: After completing the adding procedure, the CPE appears in the CPE List with an Unknown status. This means the CPE is only a virtual CPE that has not yet built a real connection with BIMS. When the virtual CPE first communicates with and is verified by BIMS successfully, it becomes an available CPE that can be managed by BIMS. For more information, see "Configuration management." Manually adding a CPE To manually add a new CPE device: 1. Click Service > BIMS > Resource Management > Add CPE. 16 Resource management

17 2. On the Add CPE page, specify the following parameters in the Basic information and Additional information areas: Basic information The authentication type you select affects the parameters displayed in this area. Specify the parameters by following the instructions in the following table: Table 1 Basic information of a CPE Parameter Instruction Parameter Instruction Authentication Type Select OUI + Serial ID Authentication Type Select ACS Username. CPE Name Enter the CPE name. CPE Name Enter the CPE name. OUI Enter the OUI of the vendor. The OUI should be six hexadecimal characters. ACS URL Enter the ACS URL. Enter the ACS username. Serial ID Enter the CPE serial ID. ACS Username It must be unique in BIMS and be the same as the ACS username on the CPE. ACS Username ACS Password ACS Confirm Password Enter the ACS username. It must be the same as the ACS username on the CPE. Enter the ACS password. It must be the same as the ACS password configured on the CPE. Enter ACS password again. ACS Password Generated Select one of the following modes: Automatically Generated System automatically generates the ACS password. This mode applies only to deploying CPE configuration by using a USB flash drive Manual Input If you select this mode, configure the following parameters: ACS Password Enter the ACS password. It must be the same as the ACS password configured on the CPE. ACS Confirm Password Enter the ACS password again. CPE Class Select a CPE class from the list. CPE Class Select a CPE class from the list. CPE Group Select a CPE group. This item is available only when you have already added a CPE group. CPE Group Select a CPE group. This item is available only when you have already added a CPE group. Additional information The customized additional information appears here only when you have added it. For more information about the additional information function, see "Adding CPE additional information." 3. Click OK. Quickly adding CPEs The CPE that you added appears in the CPE List. 1. Click Service > BIMS > Resource Management > Add CPE. 2. On the Add CPE page, click Quickly Add CPE. Managing CPE devices 17

18 3. On the Quickly Add CPE page, specify the following settings: Serial ID Enter the serial ID of the CPE, or use a scan gun to scan the CPE serial ID. For the scan gun to read the serial ID, place the cursor in the Serial ID field. OUI Enter the organizationally unique identifier of the vendor. The OUI should be six hexadecimal characters. CPE Name Enter the CPE name, or accept the default, which is set to OUI + Serial ID. CPE Model Select a CPE model from the CPE Model list. CPE Group Specify a CPE Group. By default, no CPE group is specified. 4. Click OK. After the CPE is added, the system retains all settings on the page except the serial ID and CPE name. You can add additional CPEs without specifying the OUI, CPE class, or CPE group. 5. Click Cancel to complete the adding procedure. Modifying a CPE 1. Click Service > BIMS > Resource Management > All CPEs. 2. On the All CPEs page, select the target CPE from the CPE List, and then click the CPE name. 3. On right side of the CPE Details page, click Modify CPE Name in the Apply pane to modify the CPE name. NOTE: The modify function is available only for virtual CPE devices. Deleting one or more CPEs 1. Click Service > BIMS > Resource Management > All CPEs. 2. On the All CPEs page, select one or more target CPEs in the list by selecting their check boxes. 3. Click Delete. Managing CPE details Use the CPE details page to manage comprehensive CPE configuration items. Links to this page appear in the Basic Information and Additional Information panes. You can check the alarm status from the statistics chart in the CPE Details and the Recent 10 unrecovered alarms panes. You can also perform management tasks in the Action, Apply, and Configuration Management panes. Viewing CPE details 1. Click Service > BIMS > Resource Management > All CPEs. 2. On the All CPEs page, click the target CPE name in the CPE list. The CPE Details page appears. 3. Check the following basic information for the CPE: CPE Name Name of the CPE in BIMS. Click Edit to modify the name of the CPE in BIMS. The change does not apply to the CPE side. System Name The system name for a CPE device, which is used to mark a device in the network. By default, it is indicated by the device type. Access Type The access type of the CPE. NAT CPE If the CPE is behind NAT. Status The most severe unrecovered alarm level in this CPE. IP Address The CPE IP address. 18 Resource management

19 Vendor The CPE device vendor information. OUI The organizationally unique identifier number of the vendor. Serial ID The CPE serial ID number. CPE Model The CPE model. Software Version The software version of the CPE. Hardware Version The hardware version of the CPE. Runtime How long the CPE has been in operation. Last Inform Time When the latest synchronization process occurred. Sync Result Specifies whether the synchronization process succeeded or failed. CPE Description The user-defined CPE description. ACS IP IP address at which BIMS provides ACS services for the CPE. Working Mode CPE operating mode. Options are gateway mode and device mode. 4. If you have added additional information, Additional Information and Modify appear on the page. You can click Modify to modify the information. 5. Use the alarm diagram to identify the alarm count for each severity level except for the informational severity. Configuration Management Six items are displayed in the Configuration Management pane. You must check the following information on the CPE Details page: Latest Configuration Backup at When the latest configuration backup occurred. Automatically Backup Period Details of the automatic backup cycle. If you have not yet configured an automatic backup period, you can add an auto backup task by clicking the link. For more information, see Creating a backup task. Latest Startup Configuration Backup The file name of the latest startup configuration backup file. Click the file name to open the Configuration File Details page, where you can check all details of the startup configuration file. Latest Running Configuration Backup The file name of the latest running configuration backup file. Click the file name to open the Configuration File Details page, where you can check all details of the running configuration file. Current Software The current running software version. Latest Available Software for Upgrade The latest available software version that can be used for upgrade. If you want to check more details about the configuration backup history and the software deploy history, click Configuration History on the upper right corner of the Configuration Management pane. For more information, see Managing backup history records. Recent 10 unrecovered alarms The ten latest unrecovered alarms are displayed in the Recent 10 unrecovered alarms pane. You can check the alarm level, description, and alarm raised time. If you want to check more alarms, click more on the upper right corner of the Recent 10 unrecovered alarms pane. For more information about BIMS alarms, see CPE alarm management. Managing CPE details 19

20 Available actions Apply options The Action pane contains the following items: Refresh Refresh the page. Delete Delete the associated CPE device. Synchronize Synchronize the configuration information, shown on BIMS, with the CPE device. IP Ping Test Launch an IP ping test to test the connectivity between the CPE and other devices. This action is not supported for CPEs in device mode. Timeout Specify the response timeout timer in seconds. Connectivity is not available if no response has been received before the timer expires. IP Packets Size Specify the size of the ICMP packets. Number Specify the number of IP ping tests. DSCP Specify the DSCP value in the ICMP packets. Host Specify the destination IP address. By default, this field displays the IP address of the ACS. Interface Specify the Layer 3 interface that the CPE uses to communicate with the destination device. Click Test to launch the test process. The test results appear on the IP Ping Test Results page. Open Web Manager Click to open the CPE web manager. The Apply pane contains entries to modify CPE attributes. A CPE operating in device mode does not support the following entries: WAN DSL Link. WAN IP Connection. WAN PPP Connection. Remote Reboot. Factory Reset. Roll Back Configuration By Force. Modify CPE name 1. Click the Modify CPE Name icon. 2. Enter a new name in the Modify CPE Name dialog box, and then click OK. Modify polling interval 1. Click the Modify Polling Interval icon. 2. Enter the status polling interval in the Status Poll Interval field. The value range is 1 to 600 minutes; the default is 5 minutes. 20 Resource management

21 BIMS determines the reachability of a CPE as follows: For a CPE not behind a NAT device, BIMS sends HTTP requests. The CPE is reachable if BIMS receives HTTP responses. For a CPE behind a NAT device, BIMS calculates the interval between the current time and the last access from the CPE. The CPE is reachable if the interval is shorter than the Inform interval. 3. Enter the configuration polling interval in the Configuration Poll Interval field. The value range is 60 to 1500 minutes; the default is 120 minutes. This interval determines the amount of time BIMS waits before polling managed CPEs for any configuration changes. 4. Click OK to accept the polling interval configuration. Modify access parameters For BIMS to access the CPE, make sure the BIMS uses the same CPE username and password as the CPE. To modify access parameters: 1. Click the Modify Access Parameters icon. 2. Enter new parameters in the Modify Access Parameters dialog box, and then click OK. Modify CPE configuration 1. Click the Modify CPE Configuration icon. The Modify CPE Configuration page appears. 2. Configure the following attributes: ACS URL Specify the ACS URL for the CPE to initiate a new connection. ACS Username Specify the username for authentication to the ACS URL. ACS Password Specify the password for authentication to the ACS URL. Periodic Inform Status Enable or disable the CPE to periodically send Inform messages to the ACS. Periodic Inform Interval Specify the interval for the CPE to automatically send Inform messages to the ACS. The default interval is 600 seconds. Periodic Inform Time Specify the time at which the CPE sends an Inform message. Enter the time in the yyyy-mm-dd hh:mm:ss format. Alternatively, click the Calendar icon and then select a date and time. This page also displays the CPE attributes including CPE Name, Vendor, OUI, Serial ID, CWMP, and Connection Request URL. These attributes are not configurable on this page. 3. Click OK. Modify file transfer type Data model 1. Click the Modify File Transfer Type icon. 2. Select HTTP or HTTPS in the Modify File Transfer Type dialog box, and then click OK. To view the data model, click the Data Model icon information, see Configuring the data model. to open the data model page. For more Managing CPE details 21

22 WAN DSL link 1. Click the WAN DSL Link icon. The WAN DSL Link Management page appears. 2. Specify the query conditions in the Query WAN DSL Link pane, and then click Query. The WAN DSL Link list displays all matching WAN DSL link information. WAN DSL Link List contents: Enable Status DSL link status. Options include Enable and Disable. Link Type DSL link type. Options include EoA, IPoA, PPPoA, PPPoE, and CIP. This field displays Unconfigured if the link type is not specified. Link Status DSL link status for the most recent poll. Options include Up, Down, Initializing, and Unavailable. Destination Address Destination address of the DSL link. Modify Click the Modify icon to configure the WAN DSL link. 3. Click the Refresh button to update the WAN DSL link list. WAN IP connection To view the WAN IP connection page: 1. Click the WAN IP Connection icon. The WAN IP Connection page appears. 2. Specify the query conditions in the Query WAN IP Connection pane, and then click Query. WAN PPP connection The WAN IP Connection List displays all matching WAN IP connections. WAN IP Connection List contents: Connection Name Name of the WAN IP connection. Click the name to view connection details. Connection Type Options include Unconfigured, IP Routed, and IP Bridged. Connection Status Option include Connected and Unconnected. Address Type IP address assignment method. Options include DHCP and Static. External IP Address The External IP address that is used for NAT. Default Gateway Default gateway IP address. The IP address is displayed if the address type is Static. Modify Click the Modify icon to configure the WAN IP connection. To view the WAN PPP connection page: 1. Click the WAN PPP Connection icon.the WAN PPP Connection Management page appears. 22 Resource management

23 Remote reboot Factory reset Change CPE 2. Specify the query conditions in the Query WAN PPP Connection pane, and then click Query. The WAN PPP Connection List displays all matching PPP connections. WAN PPP Connection List contents: Connection Name Name of the WAN IP connection. Click the name to view connection details. Connection Type Options include IP Routed, DHCP Spoofed, PPPoE Bridged, PPPoE Relay, PPTP Relay, and L2TP Relay. Connection Status Options include Connected and Unconnected. NAT Enable Status of NAT. External IP Address External IP address used for NAT. Remote IP Address Remote IP address of the connection Modify Click the Modify icon to modify PPP settings. To execute a remote reboot from BIMS, click the Remote Reboot icon. To reset the CPE configuration to the factory defaults, click the Factory Reset icon. 1. Click the Change CPE icon to replace the old CPE with a new one. 2. Instead of configuring the new CPE, you can just specify the OUI and Serial ID. BIMS then matches all configurations of the old CPE to this new one. The new CPE works just like the previous one Roll back configuration by force To roll back the CPE configurations to the latest archive configuration file by force, click the Roll Back Configuration By Force icon. This function is available only when you apply the Roll Back When CPE Connection Fails item during the deploy configuration procedure. In addition, the CPE device must support regular back up of the configurations automatically. For more information, see Deploying CPE configurations. NOTE: Make sure the CPE device supports the configuration auto backup function before executing Roll Back Configuration By Force. Managing CPE additional information In addition to basic information, BIMS provides an additional information function that can help you customize information for marking the CPE device. This can be position information, parameter values, or any information you want to add. You can also use it to assign the parameter value directly when you deploy configuration templates or deploy configurations to the CPE in batches. For more information about how to deploy configurations by using additional information, see "Deploying configurations and software using the Deployment Guide." Adding CPE additional information 1. Click Service > BIMS > Resource Management > CPE Additional Info. 2. On the CPE Additional Information page, click Add. Managing CPE additional information 23

24 3. On the Add CPE Additional Information page, complete the following: Field Name Specify the additional information name. Variable Name Specify a variable name for the CPE additional information, which is used by the configuration deploy procedure. Null Property Select if the variable value can be null. Field Type Specify a type for the field. The available values are Integer and Any Characters. Default Value Specify a default value for the additional information. Maximum Value Specify a maximum value for the variable. Minimum Value Specify a minimum value for the variable. 4. Click OK. Modifying CPE additional information The CPE additional name information cannot be modified. To modify other CPE additional information parameters: 1. Click Service > BIMS > Resource Management > CPE Additional Info. 2. On the Add CPE Additional Information page, select the target CPE, and then click the Modify icon. 3. On the Modify CPE Additional Information page, reset the parameter values. 4. Click OK. Deleting CPE additional information 1. Click Service > BIMS > Resource Management > CPE Additional Info. 2. On the CPE Additional Information List page, click the Delete icon to delete a specific CPE. Exporting or importing CPEs You can use the exporting CPE file function to export existing CPE information from BIMS to a separate file, which is convenient for backing up and reusing the CPE information. You can use the importing CPE file function to modify the CPE basic and additional information items in batches from a local Excel file, which is more efficient than modifying them one-by-one in IMC. BIMS assigns new values for each item during the importing process. Exporting a CPE file 1. Click Service > BIMS > Resource Management > Import/Export CPE. 2. On the Import/Export CPE page, click Export. 3. On the Download File page, click CPE Exporting Result. The File Save page appears. 4. Save the file to your local path. Importing a CPE file 1. Click Service > BIMS > Resource Management > Import/Export CPE. 2. On the Import/Export CPE page, click Import CPE to open the import file load menu. 3. Click Browse. The Choose file to load page appears. 24 Resource management

25 4. Select the target import file, click Open, and then click Import to load the CPE file into BIMS. The Import page appears. Both the Basic Information and the Additional Information areas are displayed in this page. NOTE: The import process fails if the import file does not contain the correct parameters in the correct order. The correct parameters and order are: CPE Name, Serial ID, OUI, Vendor, CPE Class, System Name, Access Type. Basic information cannot be modified on the Import page during the import process. However, you can assign a value from the target column of the import file as your additional information value. 5. Click OK to begin the importing process. The CPE Importing Results page appears, where you can check the import results. 6. Click Back to end the importing process. Configuring CPEs in batches You can use the Batch Operate function to configure CPE parameters in batches, which is more efficient than accessing the CPE Details page to do the configurations one by one. Configuring the inform interval This function enables you to set the interval at which the system polls the specified CPEs. The system reads the configuration of the specified CPEs at the interval, and updates the system database. To configure the inform interval in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Configure Inform Interval. 3. On the Periodic Inform Interval page, click Add CPE. 4. On the CPE List page, select the target CPEs, and then click OK. 5. Specify an Inform Interval for all target CPEs, and then click Apply. With periodic inform enabled, the inform interval (an integer in seconds) is the interval at which the CPE tries to connect to the ACS and invoke the inform method. Configuring the polling interval To configure the polling interval in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Configure Polling Interval. 3. On the Configure Polling Interval page, click Add CPE. 4. On the CPE List page, select the target CPEs, and then click OK. 5. Specify a Status Polling Interval and Configuration Polling Interval for all target CPEs, and then click Apply. With periodic inform enabled, the inform interval (an integer in seconds) is the interval at which the CPE tries to connect to the ACS and invoke the inform method. Configuring access parameters To configure access parameters in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Configure Access Parameters. 3. On the Configure Access Parameters page, click Add CPE. 4. On the CPE List page, select the target CPEs, and then click OK. Configuring CPEs in batches 25

26 5. Specify the Connection Request Username and Connection Request Password for all target CPEs, and then click Apply. The Connection Request Username and Connection Request Password are used to initiate a connection request to the CPE from the ACS. The password read from CPEs is a null string rather than the actual value. Configuring the file transfer type This function helps you modify the protocol to HTTP or HTTPS. It is used for transferring files between the specified CPE and the BIMS server. The default protocol is HTTP. To configure the file transfer type in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Configure File Transfer Type. 3. On the Configure File Transfer Type page, click Add CPE. 4. On the CPE List page, select the target CPEs, and then click OK. 5. Specify the Transfer Type as HTTP or HTTPS, and then click Apply. Setting an auto restore strategy This function enables you to configure multiple CPEs in batches to automatically restore a configuration or software to the baseline version. For more information, see "Deploying configurations and software using the Deployment Guide." To automatically set the restore strategy in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Set Auto Restore Strategy. 3. On the Set Auto Restore Strategy page, click Add CPE. 4. On the CPE List page, select the target CPEs, and then click OK. 5. Select whether to enable the Auto Restore Configuration and Auto Restore Software functions, and then click Apply. Configuring IP ping test To configure the IP ping test in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click IP Ping Test. 3. On the IP Ping Test page, complete the following parameters: Timeout Specify the timeout period in seconds. If the response time has expired, the test fails. IP Packets Size Specify the IP packets size. Number Specify how many packets BIMS sends for each ping round. DSCP Specify the DSCP value of the IP packet. Host Specify the source host address. 4. Click Add CPE. 5. On the CPE List page, select one or more target CPEs, and then click OK. BIMS enables you to ping several different CPE devices from the host at the same time. 6. Click Test to launch the test process. The test results appear on the IP Ping Test Results page. 26 Resource management

27 Configuring the data model BIMS provides the data model as a mechanism for sending and receiving parameter information from the CPE. You can open the Data Model page in either of the following ways: Configure the data model over single a CPE by clicking the Data Model icon on the CPE Details page. There is no need to select a CPE in this mode, you only need to select a target operation, and the results are displayed on the Operation Result pane. Configure the data model in batches. To configure the data model in batches: 1. Click Service > BIMS > Resource Management > Batch Operate. 2. On the Batch Operate page, click Data Model. The Data Model page appears. 3. In the CPE List pane, click the Select CPE icon. 4. On the CPE List page, specify the query conditions, and then click Query. Or click Query directly to query all CPEs. The available CPEs appear under the CPE List pane of the Data Model page. 5. Select one or more target CPEs, and then select a target parameter from the InternetGatewayDevice folder. 6. Right-click the parameter, and then, on the operation menu, complete the following: Get Parameter Values Select to get the parameter value information from the CPE. Get Parameter Attributes Select to display the parameter attributes information from the CPE. Set Parameter Values Enter the parameter values in the Operation Result pane, and then click Set Parameter Values to apply them immediately. Set Parameter Attributes Enter the parameter attributes in the Operation Result pane, and then click Set Parameter Attributes to apply them immediately. Parameter Information Select the parameter details to display in the Operation Result pane. All operation results are displayed in the Operation Result pane. Managing a CPE Interaction Log An Interaction Log is a system record generated automatically by BIMS. It records the communication history between BIMS and the CPEs, including CPE request messages, file upload notifications, and other configuration messages. Viewing a CPE Interaction Log list Click Service > BIMS > Resource Management > CPE Interaction Log. All interaction logs are displayed in the CPE Interaction Log List, which contains the following information: CPE Name The CPE name, which is set to OUI + Serial ID by default. You can customize this during the CPE adding procedure. You can click this link to open the CPE Details page. OUI The organizationally unique identifier number of the vendor. Serial ID The CPE serial ID number. IP Address The IP address of the CPE device. Managing a CPE Interaction Log 27

28 Operation Time When the interaction log occurred. Description The operation details. Querying a CPE interaction log 1. Click Service > BIMS > Resource Management > CPE Interaction Log. 2. On the CPE Interaction Log page, complete the following query conditions in the Query CPE Interaction Log pane: CPE Name Start time Description End time IP Address BIMS supports fuzzy query, which enables you to enter a partial or complete query condition. 3. Click Query to launch the query procedure. 4. Click Reset to reset the query conditions. 28 Resource management

29 3 CPE group management A CPE group facilitates rights assignment to operators. You can create CPE groups, and add related CPEs to each CPE group for management. CPE groups are classified as follows: Root group Functions like a root directory. An administrator can assign the management right of a root group to other operators. Subgroup Functions like a subdirectory. If an operator has the management right on a root group, then the operator also has the management right on all subgroups of the root group. Both types of groups can contain CPEs and subgroups. NOTE: Only an administrator can add, modify, and delete CPE groups. An operator can manage multiple CPE groups. A CPE group can be managed by multiple operators. Only an administrator can view ungrouped CPEs. A CPE group can have multiple levels of subgroups, like the folder system of Windows. The status of a CPE group is determined by the status of the CPE with the highest severity level in the CPE group and the subgroups. If there are no CPEs assigned to a CPE group, the status of that CPE group is Unmanaged. To open the CPE Group Details page: 1. Click Service > BIMS > CPE Group. The CPE Group page appears. 29

30 2. Click the active link in the Group Name field in the CPE Group List. On the CPE Group Details page, you can view the following information: The Basic Info of Device Group area contains: Group Name The name of the CPE group. Description A description of the CPE group. The Operators area contains: Login Name An operator's login name. Full Name An operator's full name. Role An operator's role, which can be administrator, maintainer, or viewer. Manage All Groups Specifies whether the operator has management access to all groups. Description A description of the CPE group. The CPE List area displays all subgroups and CPEs within the selected CPE group. It contains: Status The status of the associated subgroup or CPE, which can be: Normal The CPE group is working normally. Suspended The CPE group has stopped working. Unmanaged The CPE group is currently not managed. Subgroup/CPE Name The name of a subgroup or CPE. Serial ID The serial ID of a CPE. Class The class of a CPE. Vendor The vendor of a CPE. IP Address The IP address of a CPE. Adding or modifying CPE groups You can add or modify: A root CPE group. Subgroups in a CPE group. CPEs in a CPE group. Adding a root CPE group 1. Click Service > BIMS > CPE Group. 2. On the CPE Group page, click Add on the top of the CPE Group List. 3. Enter the CPE Group Name and Description under Basic Info of Device Group. 4. Select operators who can manage the CPE group from the Operators List. 5. Click OK. Modifying a CPE group 1. Click Service > BIMS > CPE Group. 30 CPE group management

31 2. On the CPE Group page, in the root CPE Group List, click the Modify icon of the CPE group you want to modify. 3. Modify the CPE group Description and Operators. NOTE: The CPE Group Name cannot be modified. 4. Click OK. Adding a subgroup to a CPE group 1. Display the Subgroup/CPE List page of a CPE group in one of the following ways: Click Service > BIMS > Overview, and then locate and click the link of a CPE group in the CPE Group Snapshot area to open the Subgroup/CPE Name List page of the CPE group. Click Service > BIMS > CPE Group, and then click the CPE List icon to open the Subgroup/CPE Name List page of the associated CPE group. From the Subgroup/CPE Name List page of a CPE group, click a subgroup name to open the Subgroup/CPE Name List page of the selected subgroup. 2. Click the Add Subgroup link in the upper-right corner of the Subgroup/CPE Name List. The dialog for adding a subgroup appears. 3. Enter the name and description for the subgroup. 4. Click OK. Adding a CPE to a CPE group 1. Click Service > BIMS > CPE Group. 2. On the CPE Group page, click the CPE List icon. 3. On the Subgroup/CPE Name List page of the associated CPE group, click Add in the upper left corner of the Subgroup/CPE Name List. 4. On the CPE Query page, enter search criteria, and then click Query. 5. Select one or more CPEs from the Search Results List, and then click OK. Deleting CPE groups You can delete: A root CPE group. A subgroup in a CPE group. Multiple CPEs from a CPE group. NOTE: Deleting a CPE group also deletes all the subgroups of the CPE group. Deleting a root CPE group 1. Click Service > BIMS > CPE Group. 2. On the CPE Group page, click the Delete icon of a CPE group. 3. Click OK. Deleting CPE groups 31

32 Deleting a CPE subgroup 1. Display the Subgroup/CPE Name List page of a CPE group in one of the following ways: Click Service > BIMS > Overview, and then locate and click the link of a CPE group in the CPE Group Snapshot area to open the Subgroup/CPE Name List page of the CPE group. Click Service > BIMS > CPE Group, and then click the CPE List icon to open the Subgroup/CPE Name List page of the associated CPE group. From the Subgroup/CPE Name List page of a CPE group, click a subgroup name to open the Subgroup/CPE Name List page of the selected subgroup. 2. Click the Delete icon of a CPE subgroup entry. A dialog box appears for confirmation. 3. Click OK. Removing CPEs from a CPE group 1. Navigate to the group or subgroup CPE List containing the CPE you want to delete. 2. Do one of the following: Locate and click the Delete icon of a CPE entry, and then click OK. Select one or more CPE entries in the CPE Group List, click Remove in the upper left corner of the list, and then click OK. 32 CPE group management

33 4 Configuration management BIMS provides central configuration and management functions to facilitate managing and deploying the CPE configuration files (or configuration segments) and CPE software. The Configuration Management function enables you to: Manage configuration templates, including: Customizing your own or importing configuration files or configuration segments to the configuration template library. Deploying a configuration file or configuration segment on one or more CPEs. Managing configuration files or configuration segments through querying, modifying, copying, exporting, and deleting functions. Manage the CPE software library including: Importing CPE software to the CPE software library. Deploying software on one or more CPEs. Managing CPE software through the querying, modifying, exporting, renaming, and deleting functions. Deploy CPE configurations and software to CPEs using the Deployment Guide. The Deployment Guide enables you to deploy configurations and software to CPEs. With this function, you can customize deployment tasks for the CPEs that are managed by BIMS. For virtual CPEs, which are not currently managed by BIMS, you can create automatic deployment tasks for them. When a virtual CPE passes BIMS authentication for the first time, BIMS deploys the configurations or software to them immediately. Manage deployment tasks. BIMS implements CPE configuration and software deployment using deployment tasks. The deployment task feature enables you to view the deployment status and results. Also, you can manage CPE configuration and software deployment through task control functions, such as suspending, running, resuming, and deleting operations. Manage CPE configurations through the Configuration Center. The Configuration Center helps you quickly query the current configurations of a CPE, back up the configuration files of a CPE, and view the CPE configuration and software upgrade history. In addition, the Configuration Center enables to you to specify a configuration file or a version of CPE software as the baseline. Then you can restore the current configuration or software to the baseline as needed. Back up CPE configurations. The Backup Configuration Center enables you to create and manage backup tasks that perform CPE configuration backups. You can create a periodical backup task to back up configurations of specified CPEs on a schedule. In addition, this function enables you to manually back up the configuration at any time. View historical backup records of a backup task. Compare CPE configurations. With this function, you can compare the configurations of different CPEs, or compare two configurations that are deployed to the same CPE. 33

34 In addition, BIMS provides a zero-configuration CPE deployment wizard, with which BIMS can automatically add a CPE and deploy an initial configuration to the CPE when it accesses BIMS for the first time. For more information, see "Typical BIMS applications." Overview of the zero-configuration CPE deployment wizard You can directly configure and deploy CPEs from the IMC BIMS client without performing any operations on CPE devices. This is called a zero-configuration solution. HP recommends that you use the zero-configuration solution to effectively manage a large-scale network containing many CPEs, such as a data center, or to manage remote CPEs, such as those in enterprise branches. BIMS provides a zero-configuration CPE deployment wizard, as shown in Figure 3, which integrates all zero-configuration CPE deployment related operations. This wizard makes the workflow and related operations fast, visual, and easy. You can import, configure, and deploy one or more CPEs without visiting multiple configuration rooms or using complicated command lines. Figure 3 Zero-configuration CPE deployment wizard To perform a zero-configuration deployment: 1. Add CPE to BIMS In a zero-configuration solution, when a new CPE accesses your network, it first requests a dynamic IP address from the DHCP server. When assigning a dynamic IP address for the CPE, the DHCP server also sends the BIMS IP address and related information to the CPE. Then, the CPE acknowledges the IP address of BIMS and sends an access request to BIMS. BIMS authenticates the CPE and decides whether to add the CPE to BIMS. For more information, see "Adding a CPE." NOTE: If the Adding CPE automatically function is enabled, you do not need to add virtual CPEs manually. For more information, see "Managing system settings." 2. Import CPE software Import CPE software to the CPE software library. For more information, see "Importing CPE software to BIMS." 3. Add a CPE configuration file or segment Add a CPE configuration file or segment to the configuration template library. For more information, see "Creating a configuration template." 4. Deploy CPE configuration Create a deployment task to deploy a configuration file or segment to the specified CPEs. For more information, see "Deploying CPE configurations" and "Automatically deploying CPE configurations." 34 Configuration management

35 5. Deploy CPE software Create a deployment task to deploy CPE software to the specified CPEs. For more information, see "Deploying CPE software" and "Automatically deploying CPE software." To open the zero-configuration CPE deployment wizard: 1. Click the Service tab. The zero-configuration CPE deployment wizard opens. 2. From the navigation tree, select BIMS > Configuration Management. The zero-configuration CPE deployment wizard opens. 3. View the flowchart shown in Figure 3, and then click each operation icon to open the corresponding operation interface. Managing configuration templates BIMS uses a configuration template library to store and manage CPE configuration files or segments in a hierarchy. In BIMS, all configuration files or segments are generated by creating a configuration template operation. The configuration templates are managed in this hierarchy, beginning from the folder in the root directory. This enables you to add new folders as needed to manage your configuration templates. Managing configuration templates 35

36 Querying and viewing configuration templates 1. Click Service > BIMS > Configuration Management > Config Template. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. The list provides the following information: Name The name of a configuration template or folder. The name of a configuration template appears with a Template icon. Click the name to open the Configuration Template Details page. The name of a configuration folder appears with a Folder icon. Click the name to view all configuration templates and subordinate folders stored in it. Type Specifies whether the entry is a configuration file, segment, or folder. Creation Time The date and time the configuration template or folder is created. Description A description of the configuration template or folder. Delete A Delete icon. You can click the icon to delete a configuration template or folder. For more information, see "Deleting a configuration template folder" and "Deleting a configuration template." NOTE: You cannot delete the Default Folder; it contains all system-defined configuration segments. When deleting a user-defined folder, all configuration templates and subordinate folders stored in the target folder are also deleted. Operation Click the Operation icon to display an operation list, which contains the following operation links: Modify Modify an existing configuration template or folder. For more information, see "Modifying a configuration template folder" and "Modifying a configuration template." Copy Copy an existing configuration template to reuse it, or move it to a new location. For more information, see "Copying a configuration template." Export Export a configuration template to the local client as plaintext. For more information, see "Exporting a configuration template." Deploy Launch the Deployment Guide page for deploying CPE configurations to specified CPEs. For more information, see "Deploying CPE configurations." 2. You can set query criteria by name, template type, and the stored folder, to search for configuration templates or folders you want to view. Specify the query conditions in the Query Condition pane, and then click Query. All configuration templates or folders matching your query conditions are displayed in the Configuration Templates List. 3. Click Reset to restore all configuration templates and folders stored at the template folder root level. 4. Click Refresh to view the latest Configuration Templates List. Organizing configuration templates BIMS enables you to create a multilevel directory structure as needed for classifying, organizing, and managing configuration templates. Template configuration folders work exactly the same way as folders or directories in file systems, allowing you to create folders at the root level and nested within folders. 36 Configuration management

37 The two types of configuration template folders are: System-defined folder The Default Folder is the only system-defined folder in the Configuration Templates List. The Default Folder, located at the root level, is used to store the system-defined configuration templates. You cannot add or import a configuration template to the Default Folder, nor can you modify or delete this folder. User-defined folder You can create, modify, or delete user-defined folders as needed, and add configuration templates to user-defined folders. Creating a configuration template folder You must have administrative level access to create configuration template folders. To create a new template folder: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the parent folder where you want to store the new folder. 3. Click the Add Folder icon in the upper right corner of the Configuration Templates List. The Add Folder dialog box appears. 4. Specify a name for the configuration template folder. The folder names cannot begin or end with a period (.). Spaces in the configuration template name are also not permitted. In addition, the characters shown in Table 2 are not permitted in a configuration template file name. Table 2 Invalid characters Character Name Character Name * Asterisk ' Apostrophe or single quotation Vertical bars : Colon \ Backslash " Double quotation / Forward slash < > Angle brackets? Question mark! Exclamation point [] Brackets 5. Enter a description for the folder. 6. Click OK. The folder you created appears within the folder you selected. Modifying a configuration template folder You must have administrative access to modify a configuration template or folder. To modify an existing configuration template folder: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the parent folder that contains the folder you want to modify. Managing configuration templates 37

38 3. In the Configuration Templates List, click the Operation icon associated with the configuration template folder you want to modify, and then click the Modify icon operation list. 4. Modify the description of the folder. 5. Click OK to confirm your changes. from the Deleting a configuration template folder To delete an existing configuration template folder: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the parent folder that contains the folder you want to delete. 3. In the Configuration Templates List, click the Delete icon associated with the configuration template folder you want to delete. 4. Click OK to delete the target folder. Creating a configuration template In BIMS, you can create two types of configuration templates: Configuration file Includes the entire contents of a startup or running configuration. When a configuration file is deployed as startup configuration to a CPE, the existing startup configuration of the CPE is replaced entirely by the newly-deployed configuration file. When a configuration file is deployed as running configuration to a CPE, the CPE just adds the contents of the configuration file to the existing running configuration. Configuration segment Contains only a portion of a configuration file. A configuration segment can be deployed only as a running configuration, which adds the contents of the segment to the existing running configuration of the target CPE. NOTE: You cannot deploy a configuration segment as the startup configuration. For more information, see "Deploying CPE configurations." BIMS provides two ways to add a configuration template to the Configuration Templates List: Manually creating a configuration template. Adding a configuration template by importing a file. Manually creating a configuration template 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder where you want to add a configuration template. 3. Click Add. The Add Configuration Template page appears. 4. Specify the following information: Name Specify a name for the configuration template. In the Configuration Templates List, the file name must be unique in the same level of the directory. 38 Configuration management

39 NOTE: Configuration template names cannot begin or end with a period (.). Spaces in the configuration template name are not permitted. The characters listed in Table 2 are not permitted in a configuration template file name. Template Type Select the type of the configuration template to be created: File or Segment. File Select File to create an entire startup configuration or running configuration for CPEs. Segment Select Segment to create a configuration segment, which is a portion of a configuration file. To create a configuration segment, you can use either method to add the segment content: Console or TR-069 Node Form. Segment Type This parameter appears only when you select Segment in the Template Type List. BIMS provides the following two methods for quickly creating the content of a configuration segment: Console Enter the command lines or scripts of the configuration segment directly in the Content text box. Click Select Node, and then select a TR-069 node from the menu, or enter the command lines or scripts by using a form that is designed based on the TR-069 protocol. When selecting TR-069 Node Form in the Segment Type List, a form containing TR-069 Node and Value columns appears in the Content area. Folder Select the configuration template folder where you want to store the template. Applicable CPEs Click Select Class, and then select the CPE classes from the Class List to determine the types of CPEs where the configuration template can be deployed. HP recommends that you select only CPEs matching the CPEs classes set in the Applicable CPEs List when deploying a target configuration. For more information, see "Deploying CPE configurations." NOTE: If you do not configure this parameter, leaving the Applicable CPEs as null, you can select any CPEs when deploying the target configuration template. Description Enter a description for the configuration template. Content Enter the contents of your configuration template in the Content field. To create a configuration file or a configuration segment in Console format, enter the command lines or script of your configuration template directly in the Content text box. The configuration template can contain variables, represented in the format of ${variable name}. For example, ${ip address} is a valid variable where ip address is used as the variable name. When you use this template to deploy a configuration file or segment, ${ip address} is replaced by the IP address you define. The variable name cannot contain spaces or any of the following characters: ${}. To create a configuration segment in TR-069 Node Form format, click Select Node above the TR-069 Node form to open the Select Data Model dialog box. Depending upon the purpose of the configuration segment, select the node you want to configure, and then click OK. Enter a value for the node you select. Add or delete the TR-069 Managing configuration templates 39

40 5. Click OK. Node items in the form by clicking Add or Delete located to the right of the TR-069 Node items. When you configure a configuration segment in the TR-069 Node Form, you can also leave the node value blank. Then, you can set the node value when deploying each CPE configuration. In this way, you can apply the configuration template to configure the same node of multiple CPEs in batches. NOTE: Click the Tips icon to view the rules for defining a configuration file or segment. The configuration template you created appears in the template folder you selected. Adding a configuration template by importing a file You can import a local configuration file or segment (in.cfg format) into BIMS, which quickly creates a configuration template in the Configuration Templates List. To import a configuration template: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder where you want to add a configuration template. 3. Click Import On the Import Configuration Template page, click the Source File to the right of the Source File field, and then click Browse In the Choose File to Upload dialog box, select the configuration file (.cfg) you want to import, and then click OK. The file you selected is imported to BIMS, and you can view the contents of the configuration file from the Import Configuration Template page. NOTE: You can modify the imported information directly on the Import Configuration Template page. For more information, see "Creating a configuration template." 6. Click Select Class to the right of the Applicable CPEs field, and then select CPE classes from the Class List to determine which types of CPEs the configuration is suitable to be deployed to. HP recommends that you select only CPEs that match the CPE classes set in the Applicable CPEs List when deploying a target configuration. For more information, see "Deploying CPE configurations." NOTE: If you leave the Applicable CPEs field blank, you can select any CPEs when deploying the target configuration. 7. Enter a description for the configuration template. 8. Click OK. The imported configuration template appears in the selected template folder. Modifying a configuration template You can modify any existing configuration templates except those stored in the Default Folder of the Configuration Templates List. To modify a configuration template: 40 Configuration management

41 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template you want to modify. 3. In the Configuration Templates List, click the Operation icon associated with the configuration template you want to modify, and then click the Modify icon operation list. The Modify Configuration Template page appears. 4. You can modify the following information: from the Name Name of the configuration template. In the Configuration Templates List, the file name must be unique in the same level of directory. NOTE: Configuration template names cannot begin or end with a period (.). Spaces in the configuration template name are not permitted. The characters listed in Table 2 are not permitted in a configuration template file name. Applicable CPEs Select which types of CPEs the configuration can be deployed to. You can click Select Class to add more CPE classes to the existing Class List. Or, select one or more existing classes, and then click Delete Class to remove them from the Applicable CPEs List. NOTE: If you do not configure this parameter, leaving the Applicable CPEs as null, you can select any CPEs when deploying the target configuration. Description Description of the configuration template. Content Contents of the configuration template. For more information, see "Creating a configuration template." 5. Click OK to confirm your changes. Copying a configuration template You can create a new configuration template by copying an existing configuration template and modifying it. In addition, this function enables you to move an existing configuration template to a new location. To copy an existing configuration template: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template you want to copy. 3. In the Configuration Templates List, click the Operation icon associated with the configuration template you want to modify, and then click the Copy icon list. The Copy Configuration Template page appears. from the operation 4. View the details of the configuration template and modify the related information as required. For more information, see "Creating a configuration template." 5. Click OK to confirm your changes. Managing configuration templates 41

42 Exporting a configuration template BIMS enables you to export a configuration template to your local client in.cfg format. To export a configuration template: 1. Click Service > BIMS > Configuration Management > Config Templates. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template to be exported to your local client. 3. In the Configuration Templates List, click the Operation icon associated with the configuration template you want to export, and then click the Export icon list. The Download Exported Configuration page appears. from the operation 4. Click the Download Exported Configuration link, and a file download dialog box appears. 5. Click Save to download the configuration template. Exporting a USB boot file Perform this task to export a USB boot file based on a configuration template in BIMS. After the USB boot file is exported, you must rename it by using one of the following formats: Device Serial ID.cfg autodeploy.cfg xxx.autodeploy.cfg The XXX segment is a custom string of alphabetic characters shorter than 64 bytes. Make sure the USB boot file is saved to the root of the USB flash drive. Plug the USB flash drive into a device and then power on the device. The device then boots from the USB flash drive and automatically loads the configurations in the USB boot file. If multiple USB boot files named in different formats exist in a USB flash drive, the device automatically uses the file with a higher priority. The priority order of the files is Device Serial ID.cfg, autodeploy.cfg, and XXX.autodeploy.cfg, in descending order. To export a USB boot file: 1. Click Service > BIMS > Configuration Management > Config Template. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template you want to export. 3. Select the target configuration template and click Export USB boot files. The Select Configuration Template area displays the configuration template you selected. You can also select a different configuration template. Folder Displays the folder that contains the configuration template you want to export. File Name Displays the name of the configuration template to be exported. 4. Click Select CPE. 5. On the CPE List page, specify the query criteria and click Query. The CPE List displays all virtual CPEs that match the query criteria. 6. Select the CPEs to be configured from the CPE List and click OK. The Export USB boot files page displays the CPEs you selected. 42 Configuration management

43 7. Click OK. 8. On the Download USB boot files page, click USB boot files and export the USB boot file to the root of a USB flash drive. Deploying CPE configurations You can launch the Deployment Guide page from the Configuration Templates List for deploying CPE configurations. 1. Click Service > BIMS > Configuration Management > Config Template. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template you want to deploy. 3. In the Configuration Templates List, click the Operation icon associated with the configuration template you want to deploy, and then click the Deploy icon operation list. from the This launches the Deployment Guide page for the selected configuration template to deploy CPE configurations. For more information, see "Deploying CPE configurations." Deleting a configuration template You can delete any existing configuration templates except those stored in the Default Folder of the Configuration Templates List. To delete a configuration template: 1. Click Service > BIMS > Configuration Management > Config Template. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Navigate to the folder that contains the configuration template you want to delete. 3. Click the Delete icon associated to the configuration template you want to delete. Or, you can select the check boxes associated to the configuration templates you want to delete, and then click Delete. 4. Click OK to delete the configuration templates you selected. Managing the software library BIMS uses the software library to store and manage all kinds of CPE software. With the Software Library, you can: Import CPE software from your local client After software is imported to BIMS, you can deploy it to CPEs through the Deployment Guide page. Manage CPE software in the Software List The Software List provides query, modification, rename, and deletion functions for managing your software. Export CPE software from BIMS to your local client Export the software stored in the Software Library to your local client for backup and reuse. Querying and viewing CPE software 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software appears in the Software List. Managing the software library 43

44 2. You can set query criteria by the file name of software to search for the CPE software you want to view. Enter a partial or complete name of the software you want to search for in the Software Name field, and then click Query to view the matched software in the Software List below. The Software List provides the following information: Software Name Name of the CPE software. Software Type Type of the CPE software, which is always System Software. Applicable CPEs The types of CPEs to which the CPE software can be deployed. Import Time The date and time when the CPE software is imported. Make Baseline Click the Make Baseline icon to configure one or more software files as baseline software. For more information, see "Configuring baseline CPE software." Rename A Rename icon enables renaming the corresponding software file. For more information, see "Renaming CPE software." Modify A Modify icon for modifying the software information. For more information, see "Modifying CPE software." Export An Export icon to export the corresponding software from BIMS to your local file. For more information, see "Exporting CPE software." 3. Click Reset to restore all CPE software. 4. Click Refresh to view the latest Software List. Importing CPE software to BIMS You can add a CPE software file to the Software Library by importing the file. After software is imported to the Software Library, you can deploy it to the applicable CPEs. To import CPE software to BIMS: 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Click Import On the Import CPE Software page, click the Source File to the right of the Source File field, and then click Browse In the Choose File to Upload dialog box, select the target software on your computer, and then click Open. The full path and name of the file you select appear in the Source File field. 5. Confirm the file you want to upload, and then click OK. The software file name appears in the Source File and Target File fields. 6. Modify the content in the Target File field as needed, which appears as Software Name in the Software List. NOTE: The software name cannot begin or end with a period (.). Spaces in the software name are not permitted. The characters listed in Table 2 are not permitted in a software name. 7. Enter the version of the software you are importing. 44 Configuration management

45 8. Select the types of CPEs where the CPE software you imported can be deployed: a. Click Select Class to the right of the Applicable CPEs field. b. In the Select CPE class dialog box, select the CPE classes from the Class List, and then click OK. The classes you select appear in the Applicable CPE List. When deploying the target software, you can select only CPEs that match the CPE classes set in the Applicable CPEs List. 9. Enter a description for the software you import. 10. Click OK. The software you imported appears in the Software List. Renaming CPE software 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Click the Rename icon associated with the software you want to rename. 3. Modify the software name in the Modify CPE Software Name dialog box. NOTE: The software name cannot begin or end with a period (.). Spaces in the software name are not permitted. The characters listed in Table 2 are not permitted in a software name. 4. Click OK to confirm your changes. Modifying CPE software 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Click the Modify icon associated with the software you want to modify. 3. Modify the following information as needed: Applicable CPEs Define the types of CPEs where the software you imported can be deployed. You can click Select Class to add more CPE classes to the existing Class List. Or, select one or more existing classes, and then click Delete Class to remove them from the Applicable CPEs List. NOTE: If you do not configure this parameter, leaving the Applicable CPEs as null, you can select any CPEs when deploying the target software. Description Enter a description of the CPE software. 4. Click OK to confirm your changes. Exporting CPE software To export CPE software to your local client: 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Click the Export icon associated with the software you want to export. The Download Exported CPE Software page appears. 3. Click the Download Exported CPE Software link. 4. In the file download dialog box appears, click Save to download the software. Managing the software library 45

46 Deploying CPE software You can launch the Deployment Guide from the Software List for deploying the selected target CPE software. To deploy CPE software: 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Select the check boxes associated with the software you want to deploy, and then click the Deploy Software. This launches the Deployment Guide for deploying the selected CPE software. For more information, see "Deploying CPE software." Deleting CPE software 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Select the check boxes associated with the CPE software you want to delete and then click Delete. 3. Click OK to delete the software you selected. Configuring baseline CPE software This procedure allows you to configure CPE software as baseline software for one or more CPE models: 1. Click Service > BIMS > Configuration Management > Software Library. 2. Click the Make Baseline icon for the software file you want to establish as a baseline in the Software List. The Select Baseline Software and Device Type page appears. The CPE Software field displays the name of the software you selected. You can also click Select to reselect software. 3. Click Select Class. The Select CPE Class dialog box appears. 4. Enter a class name in the Class Name field and click Query. The page displays all device models that match the query criterion. 5. Select the target device models and click OK. The Select Class List area displays the device models you selected: Select Class List area Device Model Displays the model of the device. Device Model Check Displays whether the selected CPE software applies to the device model. Existing Baseline Software Displays existing baseline software for the device model. Delete Click to delete the device model. 6. Click Next. The Baseline Result page displays existing baseline software for each device model and the result of this operation. 46 Configuration management

47 Deploying configurations and software using the Deployment Guide The Deployment Guide is a wizard that helps you deploy configuration files (segments) and software to CPEs. Only operators who have system administrator or network maintenance access can create deployment tasks. BIMS provides the following two methods for deploying CPE configuration templates and software: Manual deployment Enables you to create a deployment task for CPEs that are actually managed by BIMS. Automatic deployment Enables you to create an automatic deployment task for the specified virtual CPEs. The automatic deployment can be performed only on a virtual CPE. In this scenario, when the specified virtual CPE accesses BIMS for the first time, BIMS authenticates the CPE, and deploys the specified configurations or software to the CPE right after it passes authentication. For more information, see "Adding a CPE." Deploying CPE configuration or software in the Deployment Guide generates a deployment task. BIMS performs deployment tasks according to the task attributes you set. You can view deployment results in the Deployment Task List. For more information, see "Managing deployment tasks." NOTE: Only operators who have system administrator or network maintenance access can create deployment tasks. Deploying CPE configurations This function enables you to use a configuration template to deploy configurations to CPEs managed by BIMS. The deployment strategies include: Startup configuration When a configuration template is deployed as a startup configuration on the target CPE, the old startup configuration file is replaced by the contents of the newly-deployed template. In this scenario, the target CPE shuts down, and then starts up with the new startup configuration file. NOTE: Only configuration templates of File type can be deployed as startup configurations. Running configuration When a configuration template is deployed as a running configuration on a CPE, the CPE applies the contents of the newly deployed template immediately, without restarting. The contents of the configuration template are added to the current running configuration file to generate a new running configuration file. NOTE: Configuration templates of both types, File and Segment, can be deployed as the running configuration. For more information, see "Creating a configuration template." To deploy CPE configurations: 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the Deploy Configuration icon. BIMS generates a task for your deployment. 3. Select the configuration template to be deployed. Set the following task attributes: Folder Select the folder that contains the configuration template you want to deploy. File Name Select the configuration template to be deployed. Deploying configurations and software using the Deployment Guide 47

48 4. Configure the deployment strategies: File Type to be Deployed Select either startup configuration or running configuration. Update Baseline Configuration Select whether or not to update the baseline configuration of CPEs to which you deploy configurations. The options include: Update After the CPE configuration is deployed on the target CPE, the CPE automatically backs up the new configuration file, and sets the new configuration as its baseline configuration. Not Update The configuration template is used to deploy a common configuration. The target CPE does not update its current baseline configuration. Roll Back when CPE Configuration Fails Select whether or not to roll back the CPE's configuration to the most recently successful version when BIMS fails to deploy a configuration. If you select Enabled, after BIMS deploys a configuration to the target CPE, the CPE initiates several detections to check whether it can communicate with BIMS. Set the following attributes for the detection: Number of Detections Before Rollback (2 to 256) Specify the maximum detection attempts allowed with BIMS before the deployment fails. Detection Interval (10 to 1800 seconds) Specify the time interval between detection attempts. When the target CPE initiates the maximum detection times, and cannot communicate with BIMS successfully in these detections, BIMS identifies that configuration deployment failed. In this scenario, the configuration of the target CPE automatically rolls back to the latest successful deployed version. If you disable this function, after BIMS deploys the CPE configuration to the specified CPE, the CPE does not initiate any detection. 5. Select the target CPEs: a. Click Select CPE, and then select the CPEs to which you want to deploy the configuration. b. Click OK. The selected CPEs appear in the CPE-to-Deploy List. c. View the Check Result of each CPE you selected. NOTE: If a CPE does not match the classes you specified in the Applicable CPEs List, the corresponding Check Result prompts that it does Not match with configuration template's CPE class. HP recommends that you remove CPEs that cannot pass the check to ensure that deployment is successful. To do that, click the Delete icon associated with these CPEs. For more information, see Example 4: BIMS working cooperatively with IVMS. 6. Click Next. 7. If the configuration template to be deployed contains variables, set values for the variables, and then click Next. If the selected configuration file does not contain any variables, the configuration wizard proceeds to step 8 below. NOTE: If the parameter name in the configuration template is the same as the field parameter name of the CPE additional information, the additional information values corresponding to that field parameter name are used as the configuration template parameters by default. For more information, see "Example 5: Using CPE additional information." 48 Configuration management

49 8. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Operation Type Select One-off to create a task that is executed only once. Select Periodical to create a task that is executed periodically. A periodical task can be executed periodically on a monthly, weekly, or daily basis. Operation Time Set the task execution time. Options include: Immediately Execute the deployment task immediately. Scheduled Schedule a date and time to execute the deployment task. Quickly Create a deployment task for NAT CPEs. BIMS can then execute the deployment task to a NAT CPE only when the NAT CPE polls BIMS. Description Enter the task description. 9. Click OK to create a deployment task. You can view the execution result of the task on the Deployment Task page. For more information, see "Managing deployment tasks." Deploying CPE software This function enables you to deploy software stored in the Software Library to the specified CPEs: 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the Deploy Software icon. BIMS generates a task for deploying CPE software. 3. Click Select, and then select the CPE software you want to deploy. 4. Set the following attributes to specify how the deployment task is executed: Task Name Enter a task name. By default, the task name is task + current time. Operation Type To deploy CPE software, you must select One-off to create a task that is executed only once. Operation Time Set the task execution time. The options include: Immediately Execute the deployment task immediately. Scheduled Schedule a date and time to execute the deployment task. Quickly Select this option for creating a deployment task for NAT CPEs. BIMS can then execute a deployment task to the CPE only when the NAT CPE polls BIMS. Description Enter the task description. 5. Select the target CPEs: a. Click Select CPE, and then select the CPEs to which you want to deploy the software. b. Click OK. The selected CPEs appear in the CPE-to-Deploy List. c. View the Check Result of each CPE you selected. d. Click the Delete icon to remove all CPEs that cannot pass the check. Deploying configurations and software using the Deployment Guide 49

50 NOTE: If a CPE does not match the classes you specified in the Applicable CPEs List that is configured when you import the CPE software, you cannot add it to the CPE-to-Deploy List. Otherwise, the corresponding Check Result prompts that it does Not match with software's CPE class, and you cannot proceed to the next step unless you remove such CPEs. For more information, see "Importing CPE software to BIMS." 6. Click OK to create a deployment task. You can view the execution result of the task on the Deployment Task page. For more information, see "Managing deployment tasks." Automatically deploying CPE configurations The Auto Deploy Configuration function enables you to create an automatic configuration deployment task for deploying virtual CPEs. Usually, a virtual CPE indicates a CPE whose information is recorded in the CPE List, but never accesses BIMS. If you create an automatic deployment task by CPE, you can select only virtual CPEs. A virtual CPE meets these two conditions: The CPE has been added to BIMS. The CPE has not been authenticated by BIMS. For more information, see "Adding a CPE." If you create an automatic deployment task by CPE class, the automatic task can be applied for deploying all virtual CPEs of the specified classes. If the function for automatically adding CPEs is enabled allowing BIMS to authenticate a CPE whose information is not recorded in the CPE List when you create an automatic deployment task by class, BIMS also automatically deploys the CPEs that are not added to the CPE List. NOTE: An automatic configuration deployment task without a CPE class specified applies to all ungrouped CPEs. Only one such startup configuration deployment task can exist. Creating an automatic CPE configuration deployment task by CPE 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the By CPE icon in the Auto Deploy Configuration field. The Auto Deploy Configuration page appears. 3. Select the configuration template to be deployed. Set the following task attributes: Folder Select the folder that contains the configuration template you want to deploy. File Name Select the configuration template to be deployed. 4. Configure the deployment strategies by selecting to which of the following types of target configuration template is deployed: 50 Configuration management Startup configuration If the configuration template is used to deploy a startup configuration file to the CPE, the old startup configuration file is replaced by the contents of the newly-deployed template. In this scenario, the target CPE shuts down, and then starts up with the new startup configuration file. Running configuration If the configuration template is used to deploy a running configuration to the CPE, the target CPE applies the contents of the newly-deployed template to the existing running configuration file without restarting.

51 NOTE: A configuration segment can be deployed only as the running configuration in a deployment task. For more information, see "Creating a configuration template." For a CPE, you can create only one automatic configuration deployment task deploying the startup configuration. This rule does not apply to an automatic configuration deployment task deploying a running configuration. 5. Click Select CPE, select the virtual CPEs you want to deploy, and then click OK. The selected CPEs appear in the CPE-to-Deploy List. 6. View the Check Result of each CPE you want to deploy. If a CPE does not match the class you specified in the Applicable CPEs List, the corresponding Check Result displays a Not match with configuration template's CPE class prompt. HP recommends that you remove CPEs that cannot pass the check to ensure that deployment is successful. To do this, click the Delete icon associated with these CPEs. NOTE: If you create an automatic deployment task by CPE, the automatic task can be applied only for deploying virtual CPEs. 7. Click Next. 8. If the selected configuration template contains variables, set values for the variables, and then click Next. If the selected configuration file does not contain any variables, the configuration wizard proceeds to the following step. NOTE: If the parameter name in the configuration template is the same as the field parameter name of the CPE additional information, the additional information values corresponding to that field parameter name are used as the configuration template parameters by default. For more information, see "Example 5: Using CPE additional information." 9. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Description Enter the task description. 10. Click Finish to create an automatic deployment task. Creating an automatic CPE configuration deployment task by CPE class 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the By CPE Class icon in the Auto Deploy Configuration field. The Auto Deploy Configuration page appears. 3. Select the configuration template to be deployed. Set the following task attributes: Folder Select the folder that contains the configuration template you want to deploy. File Name Select the configuration template that you want to deploy. 4. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Description Enter the task description. Deploying configurations and software using the Deployment Guide 51

52 5. Configure the deployment strategies. Select which of the following types of configuration the target configuration template is deployed as: Startup configuration When a configuration template is used to deploy a startup configuration file to a CPE, the old startup configuration file is replaced by the contents of the newly-deployed template. In this scenario, the target CPE shuts down, and then restarts with the new startup configuration file. Running configuration When a configuration template is used to deploy a running configuration to a CPE, the CPE applies the contents of the newly-deployed template directly without restarting. The contents of the configuration template are added to the current running configuration file to generate a new running configuration file. NOTE: A configuration segment can be deployed only as the running configuration in a deployment task. For more information, see "Creating a configuration template." For a CPE class, you can create only one automatic configuration deployment task deploying the startup configuration. This rule does not apply to the automatic configuration deployment task deploying running configuration. 6. Click Select Class, and select one or more classes of CPEs on the displayed dialog box: If you select one or more CPE classes, when a virtual CPE that belongs to a class you specified accesses BIMS for the first time, the system automatically deploys the corresponding configuration to the CPE. If you do not select any class, leaving the parameter blank, the task deploys the configuration template to CPEs that do not belong to any CPE class. Only one such startup configuration deployment task can exist. 7. Click Next. 8. If the selected configuration template contains variables, set values for the variables, and then click Next. If the selected configuration file does not contain any variables, the configuration wizard proceeds to the following step. NOTE: If the parameter name in the configuration template is the same as the field parameter name of the CPE additional information, the additional information values corresponding to that field parameter name are used as the configuration template parameters by default. For more information, see "Example 5: Using CPE additional information." 9. Click OK to create an automatic deployment task. Automatically deploying CPE software The Auto Deploy Software function enables you to create an automatic CPE software deployment task, which deploys the specified software to a CPE accessing BIMS for the first time. You can create a task by CPE or CPE class. If you create an automatic deployment task by CPE, you can select only virtual CPEs. The virtual CPE must meet the following two conditions: The CPE has been added to BIMS... The CPE is not authenticated by BIMS. 52 Configuration management

53 For more information, see "Adding a CPE." If you create an automatic deployment task by CPE class, the automatic task can be applied for deploying all virtual CPEs of the specified classes. If the function for automatically adding CPEs is enabled allowing BIMS to authenticate a CPE whose information is not recorded in the CPE List when you create an automatic deployment task by class, BIMS also automatically deploys the CPEs that are not added to the CPE List. For more information, see "Example 3: Deploying CPEs in branch offices" and "Managing system settings." NOTE: a CPE. You can create only one automatic software deployment task for deploying software to Creating an automatic software deployment task by CPE 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the By CPE icon in the Auto Deploy Software field. The Auto Deploy Software page appears. 3. Click Select, and then select the software you want to deploy. 4. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Description Enter the task description. 5. Click Select CPE, select the virtual CPEs you want to deploy, and then click OK. The selected CPEs appear in the CPE-to-Deploy List. 6. View the Check Result of each CPE, and then click the Delete icon to remove all CPEs that do not pass the check. 7. Click OK to create the automatic deployment task. Creating an automatic software deployment task by CPE class 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. 2. Click the By CPE Class icon in the Auto Deploy Software field. The Auto Deploy Software page appears. 3. Click Select, and then select the software you want to deploy. 4. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Description Enter the task description. 5. Click Select Class, and select one or more classes of CPEs on the displayed dialog box. If you select one or more CPE classes, when a virtual CPE belonging to a class you specified accesses BIMS for the first time, the system automatically deploys the corresponding software to the CPE. If you do not select any class, leaving the parameter as null, the task deploys the software to virtual CPEs that do not belong to any CPE class. Only one such startup configuration deployment task can exist. 6. Click OK to create an automatic deployment task. Deploying configurations and software using the Deployment Guide 53

54 Managing deployment tasks BIMS provides a unified task management portal through which you can view the current status of deployment tasks, the CPE execution result, and details of each task. The task management center helps you drill down into the step-by-step details for every CPE in a deployment task and identify which CPE failed a deployment and why. The task management center gathers all types of deployment tasks, including: Configuration File Deployment For deploying a configuration file to the specified CPEs. For more information, see "Deploying CPE configurations." Configuration Segment Deployment For deploying a configuration segment to the specified CPEs. For more information, see "Deploying CPE configurations." Software Deployment For deploying software to the specified CPEs. For more information, see "Deploying CPE software." Auto Deploy Configuration For automatically deploying a configuration template to the specified CPE when it is accessing BIMS for the first time. For more information, see "Automatically deploying CPE configurations." Auto Deploy Software For automatically deploying CPE software to the specified virtual CPE when it is accessing BIMS for the first time. For more information, see "Automatically deploying CPE software." Restore Configuration For restoring a historical configuration of a CPE. For more information, see "Restoring a CPE configuration to baseline." Restore Software For restoring historical software of a CPE. For more information, see "Restoring CPE software to baseline." Auto Restore Configuration to Baseline For restoring the baseline configuration of the specified CPE daily. For more information, see "Setting CPE configuration attributes." Auto Restore Software to Baseline For restoring the baseline software of the specified CPE daily. For more information, see "Setting CPE configuration attributes." Fix Violating CPEs For fixing violating CPEs. For more information, see "Compliance Center." In the Deployment Task management center, you can perform the following operations for all types of tasks: View a deployment task list View a deployment task details View execution results of a deployment task Modify a deployment task Copy a deployment task Execute a deployment task immediately Suspend or resume a deployment task Delete a deployment task NOTE: Only operators who have system administrator or network maintenance access can modify, copy, delete, immediately execute, suspend, and resume a deployment task. Querying and viewing deployment task list 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 54 Configuration management

55 2. The Deployment Task List provides the following information: The execution result indicator of deployment operations. Move your cursor to this icon to view the statistics of execution results for tasks deploying multiple CPEs, including the numbers of target CPEs on which the deployment is completed and uncompleted (or unknown). Status -- Result The task status and operation result of the corresponding deployment task. Click the link in this field to view the execution result of each CPE to which the task is deployed Task statuses include: Waiting The task is waiting to be executed. Executing BIMS is executing the task. Finished The task is finished. Expired If a one-off deployment task is not executed when the scheduled execution time is due, BIMS sets the status of this task to Expired. This can be caused by unknown reasons, such as the BIMS server is shut down when a one-off deployment task is scheduled to be executed. Suspended The task is suspended. Operation results include: Succeeded All CPEs specified in the task are deployed successfully. Failed All CPEs specified in the task fail to be deployed. Partial Succeeded Part of the CPEs specified in the task are deployed successfully, but at least one target CPE failed to be deployed. Unknown The task is not finished and BIMS cannot identify the operation result. Task Name The name of the deployment task. Click the name link to view task details. Task Type The type of deployment task. For more information, see "Managing deployment tasks." Creation Time The date and time when the deployment task is created. Creator The user name of the operator who created the deployment task. Start Time The date and time when BIMS starts executing the deployment task. End Time The date and time when BIMS finishes executing the deployment task. Modify A Modify icon for modifying the corresponding deployment task. For more information, see "Modifying a deployment task." Copy A Copy icon for copying the corresponding deployment task. For more information, see "Copying a deployment task." Delete A Delete icon for deleting the corresponding deployment task. For more information, see "Deleting a deployment task." 3. In the Query Condition pane, you can set query criteria by task name, task type, task status, and the operation result of a task to search for the deployment tasks you want to view. To do this, specify the query conditions, and then click Query. The deployment tasks matching your requirements are displayed in the Deployment Task List. 4. Click Reset to restore all deployment tasks. Managing deployment tasks 55

56 Viewing deployment task details 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Click the name link of a task to open the Task Detail Information page. NOTE: If you have deleted a CPE deployed by a task, the message --CPE does not exist appears to the right of the CPE name in the CPE-to-Deploy List. Viewing execution results of a deployment task 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Click the Status - Result link of a deployment task. The View Execution Result page appears, where you can view the following information: CPE Name The name of the CPE to which the deployment is executed. IP Address The IP address of the CPE to which the deployment is executed. Start Time on CPE The date and time when BIMS starts executing the deployment task. End Time on CPE The date and time when the deployment task is finished. Operation Status Specifies whether or not the deployment task is completed. Operation Result Specifies whether or not the deployment on the associated CPE is successful. The failure reason is also recorded in this field. Modifying a deployment task BIMS allows you to modify the related attributes of a deployment task. You cannot modify deployment tasks that meet either of the following conditions: The task status is Executing. The type of task is Auto Restore Configuration to Baseline or Auto Restore Software to Baseline. To modify a deployment task: 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Click the Modify icon associated with the deployment task you want to modify. 3. Modify the related task attributes as needed. NOTE: The content that you can modify depends on the task type. For more information, see "Deploying configurations and software using the Deployment Guide." 4. Click OK to confirm your changes. Copying a deployment task You can create a new task by copying and modifying an existing task. Similar to the modification function, you cannot copy deployment tasks that meet either of the following conditions: The task status is Executing. The type of task is Auto Restore Configuration to Baseline or Auto Restore Software to Baseline. To copy a deployment task: 56 Configuration management

57 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Click the Copy icon associated with the deployment task you want to copy. According to the task type, the system launches the corresponding task wizard to guide you through configuring the deployment task. For more information, see "Deploying configurations and software using the Deployment Guide." Executing a deployment task immediately If a deployment task is in the Waiting, Expired, or Finished status, and its operation result is Partially Succeeded or Failed, you can use this function to start or re-run the tasks immediately, as required. You cannot execute a deployment task immediately that meets either of the following conditions: The task is an auto deployment task. The type of task is Auto Restore Configuration to Baseline or Auto Restore Software to Baseline. To execute a deployment task immediately: 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Select the check boxes associated with the tasks you want to execute immediately, and then click Run. 3. Click OK. Suspending and resuming a deployment task If a deployment task is in the Waiting or Executing state, you can use this function to stop executing it. You can also resume suspended tasks. If you suspend a task in the Executing state, the started deployments in this task continue until the deployments are finished, while those yet to be started are not executed. NOTE: If you suspend an auto CPE configuration deployment task or auto CPE software deployment task, the auto deployment task is disabled. You cannot suspend an Auto Restore Configuration to Baseline or Auto Restore Software to Baseline task. To execute a deployment task immediately: 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Select the check boxes associated with the tasks you want to suspend, and then click Suspend. 3. Click OK. 4. In the Deployment Task List, select the suspended tasks, and then click Resume to resume the tasks. Deleting a deployment task You can delete a deployment task or multiple deployment tasks in batches. You cannot delete a deployment task that meets either of the following conditions: The task is in the Executing state. The type of task is Auto Restore Configuration to Baseline or Auto Restore Software to Baseline. To delete deployment tasks: Managing deployment tasks 57

58 1. Click Service > BIMS > Configuration Management > Deployment Task. All deployment tasks are displayed in the Deployment Task List. 2. Select the check boxes associated with the tasks you want to delete, and then click Delete. To delete one deployment task, click the Delete icon 3. Click OK. associated with the target task. Managing CPE configurations using Configuration Center The Configuration Center is a central portal for viewing the configuration details of CPEs managed by BIMS, including the latest running and startup configuration files, current software version, and last backup time of the configurations. In addition, the Configuration Center integrates the following functions: Deploying CPE software or configuration templates Backing up CPE configurations Restoring CPE configuration or software to baseline Managing CPE configurations Querying and viewing the CPE configuration list To query and view the configuration information of a CPE: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. The configuration details of the CPEs managed by BIMS are displayed in the CPE Configuration List, which include: CPE Name The name of the CPE managed by BIMS. Click the CPE name link to open the CPE Details page. For more information, see "Configuration Management." IP Address The IP address of the CPE managed by BIMS. CPE Class The CPE class. For more information, see "Adding a CPE." Current Version The current version of software deployed on the associated CPE. Last Backup Time The date and time when backing up configurations of the associated CPE for the last time. Operation Click the Operation icon to display an operation list, which contains the following operation links: Latest Running Configuration Click the link to view the latest running configuration of the associated CPE. Latest Startup Configuration Click the link to view the latest startup configuration of the associated CPE. Configuration Management Click the link to open the Configuration Management page of the associated CPE. For more information, see "Managing CPE configurations." 2. In the Query Condition page, you can set query criteria by CPE name, CPE class, and CPE group to search for the CPEs you want to view. To do this, specify the query conditions, and then click Query. The CPEs matching your requirements are displayed in the CPE Configuration List. 3. Click Reset to restore all CPEs managed by BIMS. 58 Configuration management

59 Deploying CPE software using Configuration Center In the Configuration Center, you can create a one-off deployment task to deploy CPE software on the CPEs you specified. To deploy CPE software: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. Select the check boxes of the CPEs you want to deploy, and then click Deploy Software. The Deploy Software page appears. 3. Click Select, and then select the software you want to deploy. 4. Set the task attributes to specify how the deployment task is executed. For more information, see "Deploying CPE software." NOTE: You can create one-off deployment tasks only from the Configuration Center. The selected CPEs are displayed in the CPE-to-Deploy List. 5. View the Check result of each CPE you want to deploy, and then click the Delete icon to remove all the CPEs that cannot pass the check. You can also click Select CPE and add more CPEs to the CPE-to-Deploy List. 6. Click OK to create the deployment task. When the task is successfully created, the Result page provides the following functional links: Task Details Click to view the task details. For more information, see "Viewing deployment task details." Clone to Add Click to create a new task by copying and modifying this task. For more information, see "Copying a deployment task." Add Deployment Task Click to create a new task using the default parameters. For more information, see "Deploying CPE software." Deploying CPE configurations using Configuration Center In the Configuration Center, you can create a one-off deployment task to deploy configurations to the CPEs you specified. To deploy CPE configurations: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. Select the CPEs you want to deploy, and then click Deploy Configuration. The Deploy Configuration page appears. 3. Select the folder that contains the configuration template you want to deploy, and then select the target configuration template. 4. Configure the deployment strategies, parameters of the configuration template, and the task attributes. For more information, see "Deploying CPE configurations." The selected CPEs are displayed in the CPE-to-Deploy List. NOTE: You can create one-off deployment tasks only from the Configuration Center. 5. View the Check result of each CPE you want to deploy and click the Delete icon to remove all CPEs that cannot pass the check. You can also click Select CPE and add more CPEs to the CPE-to-Deploy List. Managing CPE configurations using Configuration Center 59

60 6. Click OK to create the deployment task. 7. When the task is successfully created, the Result page provides the following functional links: Task Details Click the link to view task details. For more information, see "Viewing deployment task details." Clone to Add Click to create a new task by copying and modifying this task. For more information, see "Copying a deployment task." Add Deployment Task Click to create a new task by using the default parameters. For more information, see "Deploying CPE software." Backing up a CPE configuration From the Configuration Center, you can designate a backup plan task to back up the configuration file of specified CPEs immediately. To back up a CPE configuration: 1. Click Service > BIMS > Configuration Management > Configuration Center. All CPEs that are managed by BIMS are displayed in the CPE Configuration List. 2. From the CPE Configuration List, select the check boxes of the CPEs for which you want to back up configuration files, and then click Backup Configuration. BIMS creates an auto backup plan task to back up the configuration file of the CPEs you specified immediately. The task name is task + current time. After you manually back up the CPE configuration in the Configuration Center, the created auto backup plan task appears in the Backup Task List of the Backup Configuration page. You can view the task status and related information from the Backup Configuration page. For more information, see "Backing up CPE configurations." Restoring a CPE configuration to baseline BIMS allows you to designate a configuration file as baseline. With this function, you can restore the current CPE configuration to baseline as needed. Basically, restoring a CPE configuration to baseline involves creating a deployment task to deploy the baseline configuration file to the target CPE. To restore CPE configuration to baseline: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. Select the check boxes of the CPEs where the configuration is to be restored. 3. Click Restore, and then click Restore Configuration To Baseline. The Deploy Configuration page appears. 4. Configure the deployment strategy, related parameters, and task attributes. For more information, see "Deploying CPE configurations." The created task appears in the Deployment Task List, and the task type is Restore Configuration. For more information, see "Managing deployment tasks." Restoring a CPE configuration by time This task enables you to restore a CPE configuration to the backup configuration saved at a specific time. To restore a CPE configuration: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 60 Configuration management

61 2. Select the boxes for the CPEs where the configuration is to be restored. 3. Click Restore, and then click Restore Configuration By Time. The Deploy Configuration page appears. 4. Click the Calendar icon to the right of the Time field and select a restore time point. 5. Configure the deployment strategies: File Type to be Deployed Select either startup configuration or running configuration. Update Baseline Configuration Select whether or not to update the baseline configuration of CPEs to which you are restoring the configuration. The options include: Update After the CPE configuration is restored on the target CPEs, the CPEs automatically set the new configuration as a baseline configuration. Not Update The configuration template is used to restore a common configuration. The target CPEs do not update the current baseline configuration. Roll Back when CPE Configuration Fails Select whether or not to roll back the CPE configuration to the most recent version that is deployed successfully when BIMS fails to restore a configuration. If you select Enabled, after BIMS restores a configuration to the target CPE, the CPEs initiate several detections to check whether it can communicate with BIMS. Set the following attributes for the detection: Number of Detections Before Rollback (2 to 256) Specify the maximum detection times that are allowed to perform before BIMS identifies that the communication with a target CPE fails. Detection Interval (10 to 1800 seconds) Specify the detection interval. When a target CPE initiates the maximum detection times and cannot communicate with BIMS successfully in these detections, BIMS identifies that configuration deployment failed. In this scenario, the configuration of the target CPE automatically rolls back to the most recent successful deployed version. If you disable this function, the CPE does not initiate any detection after BIMS restores the CPE configuration to the CPE. 6. Select the target CPEs: a. Click Select CPE, and then select the boxes for the CPEs to which you want to restore the configuration. b. Click OK. The selected CPEs appear in the CPE-to-Deploy List. c. Select the configuration to be restored from the File Name list for each CPE. The File Name list displays all backups for the configuration that were saved before the time you specify. By default, the most recent backup before the time point is selected. 7. Click Next. 8. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Operation Type Select One-off to create a task that is executed only once. Select Periodical to create a task that is executed periodically. A periodical task can be executed monthly, weekly, daily. Managing CPE configurations using Configuration Center 61

62 Operation Time Set the task execution time. The options include: Immediately Execute the task immediately. Scheduled Schedule a date and time to execute the task. Quickly Select this option to create a task for NAT CPEs. BIMS can then execute the restore task to a NAT CPE only when the NAT CPE polls BIMS. Description Enter the task description. 9. Click OK. The task you create appears in the Deployment Task List, and the type of the task is Restore Configuration By Time. For more information, see "Managing deployment tasks." Restoring CPE software to baseline BIMS allows you to make a version of CPE software as baseline. With this function, you can restore the current software to the baseline version as needed. Basically, restoring CPE software to baseline involves creating a deployment task to deploy the baseline software to the target CPE. To restore CPE software to baseline: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. Select the check boxes of the CPEs where software is to be restored. 3. Click Restore, and then click Restore Software To Baseline. The Deploy Software page appears. 4. Configure the task attributes. For more information, see "Deploying CPE software." The task you create appears in the Deployment Task List, and the task type is Restore Software. For more information, see "Managing deployment tasks." Managing CPE configurations From the Configuration Center, you can navigate to the Configuration Management portal of each CPE, and: Set CPE configuration attributes. Manage the configuration backup history of the current CPE. Manage the software deployment history of the current CPE. Setting CPE configuration attributes 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. In the CPE Configuration List, select the CPE you want to manage, click the corresponding Operation icon to display an operation list, and then select Configuration Management. 62 Configuration management

63 3. On the Configuration Management page of the specified CPE, view or set the following attributes: CPE Name The name of the current CPE. Click the name link to open the CPE Details page. CPE Class The class to which the current CPE belongs. For more information, see "Adding a CPE." Last Backup at The date and time of the most recent BIMS backup of the CPE configuration. Click the Backup link to the right of the Last Backup at field. BIMS automatically adds a configuration backup task to back up the current CPE configuration immediately. The created backup task appears in the Backup Task List of the Backup Configuration page. From there you can view the task status and related information. For more information, see "Backing up CPE configurations." Automatically Backup Period If an automatic backup task is created for the current CPE, the period of executing the automatic backup task is displayed in this field. Click the Set Attributes link to the right of the Automatically Backup Period field to create a new automatic configuration backup task for the current CPE. Specify the task attributes and then click OK. For more information, see "Creating a backup task." Restore Configuration to Baseline Specifies whether or not to enable the automatic restoration of configuration to baseline function. Click the link to enable or disable this function. If it is enabled, BIMS restores the baseline configuration of the CPE when the CPE accesses BIMS for the first time every day. Restore Software to Baseline Specifies whether or not to enable the automatic restoring software to the baseline function. Click the link to enable or disable this function. If it is enabled, BIMS restores the baseline software on the current CPE when the CPE accesses BIMS for the first time every day. Current Version The current software version of the target CPE. Latest Available Software The version of latest available software that can be deployed on the current CPE. Click the Deploy link to the right of the Latest Available Software field to open the Deploy Software page. You can create a deployment task to deploy the latest available software to the current CPE. For more information, see "Deploying CPE software." Baseline Software Version The version of the baseline software. To restore software to baseline, click the Configure link, select the software you want to set as baseline, and then click OK. Managing the configuration backup history The Configuration Management page displays a Configuration Backup History List, which provides details of the configuration files that are backed up for the current CPE. In BIMS, you can create a one-off or periodical task for backing up CPE configurations. When these tasks are executed, the backed up configuration files and related information are recorded in the Configuration Backup History list of the CPE. This list also allows you to modify and export configuration files, configure a configuration file as the baseline, restore CPE configuration, compare configuration files, and delete the CPE configuration backup history. To view the Configuration Backup History list: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. Managing CPE configurations using Configuration Center 63

64 2. In the CPE Configuration list, click the Operation icon to display an operation list, and then select Configuration Management. 3. On the Configuration Management page of the specified CPE, view the Configuration Backup History list on the Configuration Management page, which includes the following information: Version Specifies whether the configuration field is a baseline or common configuration: Common A Common icon appears in the Version field. You can manually deploy the common configuration to the target CPE. Baseline A Baseline icon appears in the Version field. BIMS provides a restoring configuration to baseline function to schedule a periodical task that automatically restores the baseline configuration by days. You can also manually restore the CPE configuration to baseline as needed. For more information, see "Setting CPE configuration attributes" and "Restoring a CPE configuration to baseline." File Name The name of the configuration file. Click the name link to view the configuration file details. Type Specifies whether the configuration file is deployed as a running configuration or startup configuration of the target CPE. Backup Time The date and time when BIMS backs up the configuration file. In addition to viewing the backup history information of the CPE configuration, you can perform the following operations for managing the backed up configuration file. To modify a configuration file: 1. In the Configuration Backup History list, click the Modify icon associated with the configuration file you want to modify. 2. Modify the description of the configuration file. 3. Click OK. To export a configuration file: 1. In the Configuration Backup History list, click the Export icon associated with the configuration file you want to export. 2. Click the Download Exported CPE Configuration link. 3. In the file download dialog box, click Save to download the configuration file. To restore a configuration file: 1. In the Configuration Backup History list, click the Recover icon associated with the configuration file you want to restore. The Deployment Configuration page appears. 2. Set the deployment strategies and related task attributes. For more information, see "Deploying CPE configurations." 3. Click OK. A deployment task is created for deploying the configuration file to the target CPE. To compare configuration files in the Configuration Backup History list, do one of the following: To compare the configuration files on two different CPEs: 64 Configuration management 1. In the Configuration Backup History list, click the Compare icon associated with one of the configuration files to be compared. The General Configuration Comparison page appears. 2. In the Select Right File pane, click Select CPE, and then select the CPE whose configure file is to be compared with the target file.

65 3. Select the type of file that you want to compare. 4. Click OK, and then compare the two file in the displayed configuration file comparison dialog box. To compare the configuration files on the same CPE: 1. Open the Configuration Backup History list associated with the target CPE, and then select two configuration file records. 2. Click Compare, and then compare the two files in the displayed configuration file comparison dialog box. To set a configuration file as baseline: In the Configuration Backup History list, click the Make Baseline icon associated with the configuration file to be set as baseline. The corresponding configuration file is set as baseline, and the Version file displays a Baseline icon. NOTE: Each CPE has only one baseline configuration file. When you baseline a configuration file, the existing baseline file changes to a common configuration file. BIMS provides a function for restoring a configuration to baseline, which you can use to schedule this task to run automatically. You can also manually restore the CPE configuration to baseline as needed. For more information, see "Setting CPE configuration attributes" and "Restoring a CPE configuration to baseline." To delete historical configuration backup records: 1. In the Configuration Backup History list, select the check boxes of the historical records you want to delete. 2. Click Delete to delete the historical configuration backup records and the backed up configuration files. NOTE: You cannot delete a baseline configuration file. Managing the CPE software deploy history The Configuration Management page displays a Software Deploy History list, which provides the historical deployment records of the current CPE. You can set a one-off or periodical deployment task to deploy CPE software to a CPE. When the task is executed, the deployed software and related information is recorded in the Software Deploy History list of the current CPE, where you can view the result of the software deployment. This list also allows you to restore CPE software and delete the historical deployment records. To view the Software Deploy History list: 1. Click Service > BIMS > Configuration Management > Configuration Center. The Configuration Center page appears. 2. In the CPE Configuration list, click the Operation icon to display an operation list, and then select Configuration Management. Managing CPE configurations using Configuration Center 65

66 3. On the Configuration Management page of the specified CPE, click the Software Deploy History tab to view the Configuration Backup History list, which includes the following information: Update Result The execution result of updating software on the current CPE. Start Time The date and time when the software deployment task started executing. Finished Time The date and time when the software deployment task finished. Old Version The old software version to be updated in the software deployment task. New Version The new software version to be deployed in the software deployment task. You can perform the following operations for managing the deployed CPE software. To restore CPE software: 1. In the Software Deploy History list, click the Recover icon associated with the software version you want to restore. The Deployment Software page appears. 2. Set the related task attributes. For more information, see "Deploying CPE software." 3. Click OK. A deployment task is created for deploying the software you specified to the current CPE. To delete historical software deployment records: 1. In the Software Deploy History list, select the check boxes of the historical records you want to delete. 2. Click Delete to delete the historical software deployment records. Backing up CPE configurations The Backup Configuration function enables you to create and manage tasks for performing CPE configuration backups. You can create a One-off task to perform a configuration backup at any time as needed, or a Periodical task to automatically perform backups as scheduled. You can create a backup task in any of the following ways: Create a one-off or periodical backup task through the Backup Configuration. This backs up the configurations of specified CPEs or all CPEs managed by BIMS. For more information, see "Creating a backup task." Create a one-off backup task through the Configuration Center. This backs up the configurations of specified CPEs immediately. For more information, see "Backing up a CPE configuration." Create a one-off backup task on the Configuration Management page of a CPE. This backs up the configuration of the current CPE. For more information, see "Setting CPE configuration attributes." Create a periodical backup task on the Configuration Management page of a CPE. This automatically backs up the configuration of the current CPE periodically. For more information, see "Setting CPE configuration attributes." NOTE: Only operators who have system administrator or network maintenance access can manage auto backup tasks. 66 Configuration management

67 Querying and viewing backup tasks 1. Click Service > BIMS > Configuration Management > Backup Configuration. All backup tasks are displayed in the Backup Task List. 2. View the following information in the Backup Task List: Task Name Name of the deployment task. Click the name link to view task details. Description A brief introduction of the task. Creation Time The date and time when the deployment task is created. Task Type Specifies whether the backup task type is: Auto Backup Plan These tasks back up the configuration of CPEs you specified. Network-Wide Backup Plan These tasks back up all CPEs that are managed by BIMS. Backup History Contains a Backup History icon. You can view the historical backup records of a backup task by clicking the associated Backup History icon. Status The scheduled execution function of a backup task is enabled or disabled. This function aims at the backup tasks that are executed periodically or will be executed at the scheduled time. For more information, see "Enabling or disabling a backup task." Modify A Modify icon for modifying the corresponding deployment task. For more information, see "Modifying a backup task." 3. In the Query Condition pane, you can set query criteria by task name and task type to search for backup tasks you want to view. To do this, specify query conditions and then click Query. The backup tasks matching your query are displayed in the Backup Task List. Creating a backup task 1. Click Service > BIMS > Configuration Management > Backup Configuration. All backup tasks are displayed in the Backup Task List. 2. Click Add. 3. On the Task Attributes page, specify the following basic information for the task to be created: Task Name Enter a name for the backup task. Mode Select One-off to create a task that is executed only once. Select Periodical to create a task that is executed periodically. A periodical task can be executed monthly, weekly, or daily. Execution Time Set the task execution time. The options include: Immediately Execute the backup task immediately. Scheduled Schedule a date and time to execute the backup task. Quickly This option aims at the NAT CPE. For a NAT CPE, BIMS can execute a backup task to it only when the NAT CPE polls BIMS. HP recommends that you select this option when creating a backup task for the NAT CPEs. Back up Network-Wide CPEs Select this check box to back up all the CPEs managed by BIMS. If enabling this function, you need not configure the CPE List below. Description Enter a brief description of the backup task. Backing up CPE configurations 67

68 4. Click Select CPE, select the CPEs for which you want to back up the configuration, and then click OK. The selected CPEs appear in the CPE List. NOTE: When you select CPEs for a backup task, BIMS filters the CPEs configured with auto backup tasks. 5. Click OK. The task you created appears in the Backup Task List. Modifying a backup task 1. Click Service > BIMS > Configuration Management > Backup Configuration. All backup tasks are displayed in the Backup Task List. 2. Click the Modify icon associated with the task you want to modify. 3. Modify the task attributes. For more information, see "Creating a backup task." 4. Click OK to confirm your changes. NOTE: You cannot modify a One-off backup task, which is executed immediately. Enabling or disabling a backup task You can disable a backup task that is executed periodically or will be executed at a scheduled time. You can also re-enable disabled tasks to continue performing the configuration backup. To enable or disable a scheduled backup task: 1. Click Service > BIMS > Configuration Management > Backup Configuration. All backup tasks are displayed in the Backup Task List. 2. Click Disabled to disable an enabled task, or click Enabled to enable a disabled task. Deleting backup tasks 1. Click Service > BIMS > Configuration Management > Backup Configuration. All backup tasks are displayed in the Backup Task List. 2. Select the check boxes of the backup tasks you want to delete, and then click Delete. 3. Click OK. Managing backup history records Once a backup task is executed, the execution result and task details are recorded in the Backup History List, where you can view all the historical execution records of a backup task. 68 Configuration management

69 Viewing the Backup History List Click Service > BIMS > Configuration Management > Backup History Record. All historical backup records are displayed in the Backup History List, where you can view the following information: Task Name Name of the backup task. Click the name link to view task details. Description A brief introduction of the backup task. Task Type Specifies whether the task is to back up the CPEs you specified or all CPEs that are managed by BIMS. Execution Time The date and time when the task is executed. Execution Result The execution result of the backup task. In this list, you can also perform the following operations: Query To query backup history records, set relevant query criteria such as task name, type, start time, and end time to search for the historical backup records you want to view. Delete To delete backup history records, select the historical backup records you want to delete, and then click Delete. Viewing backup task details 1. Click Service > BIMS > Configuration Management > Backup History Record. All historical backup records are displayed in the Backup History List. 2. Click the name link of a historical backup record to view the task details, including basic information of the task and the CPEs that the backup performs. In the CPE Backup List, you can also perform the following operations: To export the configuration files of backed up CPEs: 1. Select the configuration files of the CPEs from the CPE Backup List. 2. Click Export. 3. Click the Download Exported CPE Configuration link on the page that appears. 4. Click Save to download the configuration files. To save a backed up configuration file as a template: 1. Click the Save As icon associated with the file you want to save as template. The page for adding a configuration template appears. 2. View the content of the configuration file and configure the related parameters as needed. 3. Click OK to add a configuration template. For more information, see "Creating a configuration template." Comparing configuration files Use this function to compare the configuration files of two different CPEs. To compare configuration files: 1. Click Service > BIMS > Configuration Management > Configuration Compare. The General Configuration Comparison page appears. Comparing configuration files 69

70 2. Select the CPE and configuration file to be compared at the left. The configuration files you can select include: Current Startup Configuration Current Running Configuration Backup History Baseline Configuration Configuration Templates 3. Select the CPE and configuration file to be compared at the right. 4. Click OK. The comparison page appears, showing the differences between the selected files. 70 Configuration management

71 5 Compliance Center Introduction The BIMS compliance check function helps you check CPE devices based on every target CPE or CPE class. It uses a binding configured compliance policy and provides prompt feedback. Once it finds a CPE violating the compliance policy, Compliance Center shows you the violation details in multiple ways. You can fix the illegal configuration segment items, solving potential configuration and security problems in your network. By making good use of the compliance check mechanism, you can ensure your network obeys enterprise rules. Compliance Center includes the following three functions: Check Task Enables you to create a new check task to bind the compliance policy to the specific CPE. It can also modify the existing check task and fix illegal configuration items. Task History Shows the compliance policy check results and CPE violating results in detail. Compliance Policy Enables you to configure compliance policies, or use those defined by the system. A compliance policy can be composed of several rules, and each rule is configured according to user needs. Compliance workflow In general, when administering compliance tasks: 1. Select a system-defined policy or customize a compliance policy according to your needs. 2. Bind the compliance policy to the target CPE or CPE class to create a new check task. 3. After the check procedure succeeds, review violation details from the check reports. 4. Fix the configuration segment contents of any violating CPEs using the Fix function. Managing a check task You can use the check task interface to add, modify, delete, and run a check task, check the task history, and fix violated CPE configurations. BIMS enables you to execute the compliance check task immediately or within a fixed period. The following sections describe how to manage a check task. Viewing the check task list Click Service > BIMS > Compliance Center > Check Task. All available check tasks are displayed in the Task List pane on the Check Task page. The Task List shows: Status The check task execution results. Task Name The task name. Click to open the specific Task Details page. Execute Task When you want to execute the check task. Available options are Immediately and Periodically. Creation Time When the check task is created. Operation The status of the check task, available only when the Execute Task is Periodically. Click to enable or disable the check task. Check Results The most severe alarm level in this task. Click to open the floating window, where you can check the severity level and number. Fix Click to launch the fix procedures. Introduction 71

72 Modify Click to open the Modify page. History Click to open the Task History page. Adding a check task Before adding a check task, if you decide to use a customized policy, make sure that you have already added some compliance policies during the check task adding procedure. For more information about the compliance policy, see "Adding a compliance policy." To add a new check task: 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, click Add. 3. On the Add Check Task page, specify the following parameters in the Task Attributes pane: Task Name Specify a task name. The available length is 1 32 characters. Severity Select an alarm severity level to use if the target CPE violates the compliance policy. For more information, see CPE alarm management. Execute Task Select when you want to execute the check task. The options are Immediately and Periodically. If you execute the check task periodically, specify an execute time in the hh:mm:ss format in the Execute Time box, which is activated under the Execute Task box. Description Describe the check task. 4. From the list of compliance policies in the Compliance Policy List, you can: a. Delete a policy by clicking the Delete icon. b. Click a specific compliance policy name to open its Compliance Policy Details page. You can check the Name, Type, and Description information in the Basic Information pane and check the rules information in the Rule List pane. NOTE: Basic information cannot be modified here. Rule List contents Name Links to the Rule Details page. Check the basic information and the configuration information of the rule on the Rule Details page. Type Specifies whether the rule is defined by the system or a user. Severity Level The severity level. Check Type Specifies whether the check target type is a CPE or configuration segment. c. Click Close to close the window. d. Click Back to go back to the Compliance Policy Details page. e. On the Compliance Policy Details page, click Close to resume the check task adding procedure (continued in the following steps). 5. To select CPEs from the Select CPEs Or CPE Classes pane: a. Click Select CPE to activate CPE selecting options. b. Click Select CPE again. c. On the CPE List page, select the check box to the left of the CPE you want to add, and then clickok. d. Check the Status, CPE Name, IP Address, and CPE Class information of all available CPEs in the CPE List. e. Delete a target CPE by clicking the Delete icon, or click Delete All to delete all CPEs. 6. To select CPE Classes in the Select CPEs Or CPE Classes pane: 72 Compliance Center

73 a. Click Select CPE Class to activate CPE class selecting options. b. Click Select Class. c. On the Select CPE Class page, select the check box to the left of the CPE class you want to add, and then clickok. All available CPE classes appear. d. If you want to delete a CPE class here, select it and then click Delete Class on the right side. e. If you do not want to check all CPEs in the selected CPE class, you can filter them out by clicking Select CPE in the Filtered CPEs pane. f. On the CPE List page, select the CPEs that you want to filter, and then click OK. All CPEs that need to be filtered are displayed in the list. g. You can click the Delete icon to delete a specific CPE, or click Delete All to delete them all. 7. When you finish the CPE and CPE class adding procedure, click OK to go back to the Check Task page. A message appears on the top of the Check Task page confirming that the check task adding procedure succeeded. Modifying a check task 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, click the Modify icon in the target check task row. 3. On the Modify Check Task page, reset the Start Time and Description. 4. Click OK. NOTE: The Execute Task and Severity parameters cannot be modified. Only check tasks set to execute Periodically can be modified. You cannot modify a check task when its status is Finished. Deleting a check task 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select one or more check tasks by selecting their check boxes. 3. Click Delete at the top of the Task List. NOTE: You cannot delete a task while it is executing. Deleting a check task also deletes that task's history records. Viewing check task details 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, click the target task name. 3. On the Task Details page, check the Task Name, Severity, Execute Task, and Description information in the Task Attributes pane. This information cannot be modified here. Compliance policies are listed in the Compliance Policy Information pane. You can check the rule details by clicking a specific policy name. For more information about compliance policy, see "Adding a compliance policy." 4. Check the Status, CPE Name, IP Address, and CPE Class in the CPE Information pane. Running a check task immediately 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select one or more tasks by selecting their check boxes. Managing a check task 73

74 3. Click Run on the top of the Task List. NOTE: You cannot run a check task immediately if its status is Finished or Executing. Enabling or disabling a check task This function is available only when the check task execution is set to Periodically, or the Operation column in the Task List is empty. To enable or disable a check task: 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select a target check task, and click Enable or Disable under the Operation column to enable or disable the check task. Checking task execution results 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select a target check task, and then click the severity level options under the Check Results column. The Task Execution Results page appears. This page has five panes: Task Attributes area Task Name Name of the task. Creator Operator who created the check task. Violating CPEs The number of violated CPEs. Vulnerability Sum The number of violated rules in the CPE. Task Description The check task description. Violation Severity The violation rate of each severity in a chart. CPE Check Information CPE Check Information lists the CPE name, total vulnerabilities number, and the violating results for each severity level. To open the CPE Violating Results page, click the CPE name. For more information, see Viewing CPE Violating Results. Compliance Policy Check Information Policy Name Links to open the Compliance Policy Check Results page. For more information, see "Viewing compliance policy check results." Total CPEs The total number of violated CPEs for each policy. Violating CPEs The vendor of the violated CPE. Severity Level Fixing a check task Severity Level All five IMC standard severity levels. Total CPEs The total number of violated CPEs for each severity level. Violating CPEs The vendor of the violated CPE. Use this function to fix violating CPEs. To fix a CPE: 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select a target check task, and then click the Fix icon under the Fix column. 74 Compliance Center

75 3. On the Rule Violating Overview page, review the violating details from each rule description, and then select the check box to the left of the CPE, compliance policy, or rule that you want to fix. Or, if you want to fix all CPEs at the same time, select the check box to the left of the Fix all CPEs item in the upper-right corner. NOTE: Next to certain rules, you might see a Node icon indicating a parent node. If you select a mother node, you select all rules that belong to it. If you select a sub-node rule, the system selects its parent node. Rule names are highlighted in the description column. You can check the rule details by clicking it. 4. Click Fix in the upper left corner of the Rule Violating Overview page. 5. On the Fixing Commands page, enter the fixing commands, and then click Next. NOTE: If you enable the recover function in the compliance rule adding procedure, the recovering contents can be loaded automatically in the fixing command text box. For more information, see "Adding or modifying a rule." The fixing commands cannot contain varieties in the ${variety name} format and the varieties must be replaced with proper values. For more information, see "Configuration management." 6. On the Set Task Attributes page, complete the following attributes: Task Name Specify a name for the fixing task. The system generates a default task name of the task created time. Task Type Specify the fixing task type as Fix violating CPEs, Fix violating compliance policies, or Fix violating rules. Operation Type Select the fixing operation type as One-off or Periodical. If you select One-off, the fixing operation can be executed only in this fixing round. If you select Periodical, the system can execute the fixing task periodically. Operation Time If the Operation Type is One-off, select one of these options: Scheduled Set an operation time by entering the value in the yyyy-mm-dd hh:mm:ss format, or click the Calendar icon time. Immediately Execute the fixing task immediately. Quickly Execute the fixing task in the most recent polling round. and select a specific date and If the Operation Type is Periodical, schedule the operation as you need. Description Specify the task description. 7. Click Finish. 8. On the Results page, click Previous to go back to the previous step, or click Cancel to finish the fixing procedure and go back to the Check Task page. Managing a check task 75

76 9. From the prompt box on the top of the page, you can check if the fixing task is created successfully. When you complete the fixing task, you can perform the following operations: Task Details a. Click Task Details. b. On the Task Detail Information page, check the task information in the Deployment Strategy, Task Attributes, and CPE-to-Deploy panes. c. To check CPE configuration details, click the Content icon. d. On the Configuration Management page, click Back to go back to the Results page. Clone to Add Click Clone to Add to copy the task. Note that if the task is currently executing, it cannot be copied. Start the copy procedure after the execution finishes. Add Deployment Task Click Add Deployment Task to open the Deployment Configuration page. Then add deployment tasks as needed. For more information, see "Deploying configurations and software using the Deployment Guide." Checking a task history 1. Click Service > BIMS > Compliance Center > Check Task. 2. On the Check Task page, select a target check task, and then click the Task History icon to open the Task History page. For more information, see "Managing a check task history." Managing a check task history The task history report includes three parts: Compliance Policy Check Results CPE Violating Results Task Execution Results Viewing the check task history list Click Service > BIMS > Compliance Center > Task History. All historic tasks are displayed in the Task History List pane, including: Task Name Links to the Task Details page. Description The task description. Start Time When the task started. End Time When the task ended. Execution Result Links to the Execution Results page, which displays the execution result as Succeeded or Failed. Operation Links to both the Compliance Policy Check Results page and the CPE Violating Results page. Viewing the execution results 1. Click Service > BIMS > Compliance Center > Task History. 76 Compliance Center

77 2. In the Task History List pane, click Succeeded under the Execution Result column of a successfully executed target task, or click Failed if the task failed. 3. On the View Execution Result page, check the CPE Name, Start Time, End Time, and Execute Result. 4. Click Back to go back to the Task History page. Viewing compliance policy check results 1. Click Service > BIMS > Compliance Center > Task History. 2. In the Task History List, click the Results icon under the Operation column of the target task. The Compliance Policy Check Results page appears. 3. Check the following results details: Task Attributes Task Name The task name. Creator Operator who created the check task. Violating CPEs The number of violated CPEs. Vulnerability Sum The number of violated rules in the CPE. Task Description The check task description. Violation Severity The violation rate of each severity in a chart. Compliance Policy Check Information Compliance Policy Name The compliance policy name. Rules The number of rules included in the policy. Check Results The check result. The Success icon means the policy check task succeeded; the Failure icon Violations The violation contents number. means the policy check task failed. Violating CPEs The number of CPEs that violated the specific policy. Severity Level The most severe alarm level in the specific policy. You can scroll to the next page by clicking the Next Page icon by clicking the Last Page icon. 4. Close the page to go back to the Task History page., and go to the last page Viewing CPE Violating Results 1. Click Service > BIMS > Compliance Center > Task History. 2. On the Task History page, click the View Violation icon under the Operation column of the target task. The CPE Violating Results page appears. 3. Check the following results details: Task Attributes Task Name The task name. Creator Operator who created the check task. Violating CPEs The number of violated CPEs. Managing a check task history 77

78 Vulnerability Sum The number of violated rules in the CPE. Task Description The check task description. Violation Severity The violation rate of each severity in a chart. CPE Check Information CPE Name The name of the CPE and all policies belonging to it. Description The violation details for each policy. You can click the highlighted rule name to open the Rule Details page. Check Failure Devices CPE Name The failed CPE name. IP Address The failed CPE IP address. Execute Result The execute result as Failed. Skipped CPEs CPE Name The skipped CPE name. IP Address The skipped CPE IP address. Skip Reason The reason for skipping the CPE. 4. Close the page to go back to the Task History page. Querying a check task history 1. Click Service > BIMS > Compliance Center > Task History. 2. In the Query pane on the Task History page, specify the Task Name and Time Range, and then click Query. 3. Click Reset to reset the query conditions. Deleting a check task history 1. Click Service > BIMS > Compliance Center > Task History. 2. On the Task History page, select the check box to the left of the target task history. 3. Click Delete. Refreshing the task history list 1. Click Service > BIMS > Compliance Center > Task History. 2. On the Task History page, click Refresh. Managing compliance policy Compliance policy is the core function of the Compliance Center and should be configured at the very beginning when you decide to start the compliance check procedure. BIMS allows you to add, modify, delete, and enable or disable a compliance policy. Furthermore, nine system-defined policies are provided, based on typical scenarios that group the most common rules for use. You can select to use them directly or customize new policies according to your requirements. A compliance policy is composed of several rules. Generally, you can add a new rule into a policy manually, or import it automatically. When you finish adding a rule, a rule test function helps you confirm that the check results meet your requirements. 78 Compliance Center

79 Viewing the compliance policy list 1. Click Service > BIMS > Compliance Center > Compliance Policy. All available compliance policies are displayed in the Policy List pane on the Compliance Policy page. 2. You can query a compliance policy by name in the Query pane. The Policy List includes the following fields: Name Links to the specific Compliance Policy Details page. For more information, see "Viewing compliance policy details." Description Details about the policy description and supported CPE model. Status Specifies whether the policy is Enabled or Disabled. Type The policy type as defined by the system or user. Modify Click to open the Modify page. Delete Click to delete the specific policy. In addition, there are five buttons at the top of the Policy List: Add Click to launch the compliance policy adding procedure. Enable All Click to enable all policies at the same time. Disable All Click to disable all policies at the same time. Start Check Click to launch the check task procedure. For more information, see "Managing a check task." Refresh Click to refresh the policy list. Adding a compliance policy 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click Add. 3. On the Add Compliance Policy page, specify the policy name and the description, then go to the Rule List pane to add one or more rules. 4. Click OK. Adding or modifying a rule 1. On the Add Compliance Policy page, click Add Rule. 2. On the Add Rule page, specify a name for the rule. 3. Select a severity level for the rule. When CPEs violate this rule, the system applies a severity level accordingly. 4. Select a check type as CPE, Interface, or Configuration Segment. If you select Interface or Configuration Segment, set identifiers as follows: Start Identifier Specifies where and which commands BIMS checks. For example, if you enter interface*, BIMS checks all command lines that begin with interface. End Identifier Specifies where the check stops. Both ending symbols # and! are legal. 5. Select a configuration file from the list as the Check Target. The two options are: Latest backup running configuration and Latest backup startup configuration. For more information about these two configuration files, see "Querying and viewing the CPE configuration list." 6. Select a supported vendor from the list. 7. Select one or more CPE classes by clicking Select Class. 8. Describe the rule in the Description text box. Managing compliance policy 79

80 9. Click Yes if you want to enable the Recover function. Specify the command lines in the Recover Commands text box. This can be anything you want to recover when the check target violates the rule. If you enabled the recover function, the contents you enter here can be loaded in the Fixing commands text box automatically. 10. Select a rule type. The available options are Basic and Advanced. If the Rule Type is Basic, do the following: a. Specify the Match Mode value from the four available options: Loose Match Certain character strings are contained in the CPE configuration file. Negative Loose Match Any character strings of a rule are not included in the CPE configuration file. Strict Match All character strings and order of a rule match the CPE configuration file strictly. Negative Strict Match All character strings and order of a rule do not match the CPE configuration file. b. Enter the violating contents in the Match Patterns text box. If the Rule Type is Advanced, do the following: i. Specify the Operation value from the two available options: ii. iii. 11. Click OK. Importing a rule Check BIMS checks only if the CPE configurations match the rule. Check and Get BIMS checks if the CPE configurations match the rule and also displays the violated configuration segments in the BIMS report. For more information, see "Managing BIMS reports." Specify the Rule Relation value from the two available options: AND The CPE configurations must match all the added rules in the list. OR The CPE configurations must match only one of the added rules in the list. NOTE: The Rule Relation option is available only when the match mode is Advanced and you have already added a rule in the list. Specify the Match Mode value from the two available options: Included The configuration has passed the check if the CPE configuration includes the match patterns of the rule. Excluded The configuration is violated if the CPE configuration does not include the match patterns of the rule. iv. Enter the violating contents in the Match Patterns text box. v. Click Add to add the rule into the list at the bottom of the Add Rule page. NOTE: Advanced check can be used to add more than one check condition in a compliance rule. 1. On the Add Compliance Policy page, click Import Rule. 2. On the Policy List page, select the box to the left of the target compliance policy you want to import. To see the rules belonging to a policy, click the policy name. 3. Select the target rules and check the rule details carefully. 4. Click OK. 80 Compliance Center

81 Testing a rule After completing the rule adding procedure, you can check that the rule works by using the test function. 1. On the Add Compliance Policy page, click the Test icon. 2. On the Rule Test page, enter the violations in the Test Content text box, and then click Test to display the testing results. For example, if you enter 123 in the Match Patterns box, and the Match Mode is Loose Match, then: When you enter 123 in the Test Content, the test result is Test content matches rule. When you enter 456 in the Test Content, the test result is Test content does not match rule. Viewing compliance policy details 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click a target policy name. 3. On the Compliance Policy Details page, check the Name, Type, and Description in the Basic Information pane. 4. Check the Name, Type, Severity Level, and the Check Type for each rule in the Rule List pane. To open the Rule Test page, click the Test icon. Modifying the compliance policy list 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click the Modify icon. 3. On the target policy Modify Compliance Policy page, modify the description in the Basic Information pane, and then add, modify, or import a rule as needed in the Rule List. 4. Click OK. NOTE: The system-defined policy cannot be modified. Deleting the compliance policy list 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click the Delete icon to delete the target policy. NOTE: The system-defined policy cannot be deleted. Enabling or disabling the compliance policy 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click Enable/Disable. To enable or disable all compliance policies: 1. Click Service > BIMS > Compliance Center > Compliance Policy. 2. On the Compliance Policy page, click Enable All or Disable All on the top of the Policy List. Managing compliance policy 81

82 6 System configuration Use System Configuration functions to manage CPE classes, CPE authentication users, system settings, and the BIMS option tool. Managing CPE classes Use this function to manage the CPE classes in the system, including querying CPE classes, adding, modifying, and deleting CPE classes. Querying and viewing CPE class list information To query and view the CPE classes in the system: 1. Click Service > BIMS > System Configuration > CPE Class. The CPE Class page appears, displaying the CPE Class List. 2. To view information for a specific class, enter the Class Name on the Query CPE Class pane, and then click Query. The CPE Class List displays information about the queried Class Name. 3. Click Reset to clear the query conditions and view all CPE class information. Adding or modifying a CPE class To add a CPE class to the system: 1. Click Service > BIMS > System Configuration > CPE Class. 2. On the CPE Class page, click Add at the top of the CPE Class List. 3. On the Add CPE Class page, enter a Class Name, Vendor, and Class Description. 4. Click OK. To modify a CPE class in the system: 1. Click Service > BIMS > System Configuration > CPE Class. 2. On the CPE Class page, click the Modify icon in the CPE Class List for the CPE class you want to modify. 3. On the Modify CPE Class page, change the Class Description. NOTE: The Class Name and Vendor of a CPE Class cannot be modified. 4. Click OK. Deleting a CPE class 1. Click Service > BIMS > System Configuration > CPE Class. 2. On the CPE Class page, click the Delete icon in the CPE Class List for the CPE class you want to delete. NOTE: System-defined CPE classes cannot be deleted. CPE classes that are currently in use cannot be deleted. 3. Click OK. Managing system settings Use this function to manage system settings, including web manager configuration, polling and inform intervals, CPE access parameters and adding policy, common password status, ACS running log settings, and converting system operation logs to syslog. 82 System configuration

83 To manage system settings: 1. Click Service > BIMS > System Configuration > System Settings. 2. On the System Settings page, change the following as needed: Web manager configuration Select HTTP or HTTPS as the Protocol, enter a Port to use when opening the CPE Web-based manager, and then click OK. Default polling interval BIMS polls the managed CPEs periodically to read their status and configuration information. Use these settings to define that interval: Status Polling Interval Enter a value (from 1 to 600 minutes) at which the system reads the CPE status, and then click OK. Configuration Polling Interval Enter a value (from 60 to 1500 minutes) at which the system reads the CPE configuration information, and then click OK. Periodic inform interval The CPE should visit BIMS periodically. Use this setting to define that interval. Enter a value (from 60 to seconds) at which the CPE sends CPE information to the ACS using the Inform method, and then click OK. CPE access parameters When BIMS sends a connection request to CPE, the CPE authenticates the username and password. If the username and password do not match the corresponding settings in CPE, BIMS cannot visit the CPE. Use this setting to define a username and password. Enter the Connection Request Username and Connection Request Password the ACS uses for sending connection requests to the CPE, and then click OK. NOTE: The Connection Request Password value is a null string, rather than an actual value when being read from the CPE. CPE adding policy Add CPE automatically. Use this setting to determine whether BIMS can automatically add a CPE. Usually, a CPE record would first be added to the CPE List, creating a virtual CPE in BIMS. When the CPE accesses BIMS for the first time and passes the BIMS authentication, it becomes a real CPE. If this parameter is set to Allow, the operator need not add CPE information in the CPE List. When the CPE passes the BIMS authentication, BIMS automatically synchronizes the CPE information. To configure this setting: 1. Select whether to Allow or Deny automatically adding a CPE. 2. Click OK. Synchronize System Name When Adding CPE. 1. Select Enable or Disable: Enable When a CPE is added to BIMS for the first time, BIMS automatically synchronizes its system name with its device label Disable When a CPE is added to BIMS for the first time, BIMS does not synchronize its system name with its device label. 2. Click OK. Common password Typically, a CPE cannot connect to BIMS if it has a different ACS username or password than BIMS. For a CPE to authenticate to BIMS by using only the ACS password, set its ACS password as a common password. The CPE can pass Managing system settings 83

84 authentication if its ACS password is the same as the common password in the following situations: The ACS username is not configured on BIMS when the authentication type is OUI + Serial ID. NOTE: If the ACS username is configured on BIMS, the CPE must use the same ACS username and password as BIMS to pass authentication. The CPE uses a different ACS username than BIMS when the authentication type is ACS name. To set the common password status and password update policy on BIMS: 1. Set the common password status: To use the common password mechanism, set the Common Password Status option to Enabled, enter a common password, and then click OK. To disable the mechanism, select the Common Password Status as Disabled, and then click OK. 2. Set the password update policy to be used after the CPE connects to BIMS by using the common password mechanism: To change the ACS password to a random string, set the Change ACS Password to Random String option to Enabled. The ACS password change is updated on both the CPE and the ACS. To retain the current ACS password, set the Change ACS Password to Random String option to Disabled. By default, Disabled is selected. ACS running log: 1. Select the ACS Log Level as Fatal, Error, Warning, Info, or Debug, and then click OK. 2. Select the Print ACS Packet status as Enabled (to output ACS packets to the ACS operations log) or Disabled, and then click OK. 3. Select the Print CPE Packet status as Enabled (to output CPE packets to the ACS operations log) or Disabled, and then click OK. Syslog This function allows you to convert system operation logs to syslog and send it to the specified server. To convert logs to syslog: 1. Select Enable from the Change log to syslog list. 2. Enter the destination IP address in the Destination IP Address field. 3. Enter the destination port number in the Port field. 4. Click OK. To disable this function: 1. Select Disable from the Change log to syslog list. 2. Click OK. Managing the option tool Use this function to convert between DHCP Option 43 and an ACS URL. The DHCP server and DHCP client exchange vendor-specific information through Option 43. When a CPE serves as the DHCP client, it can obtain the ACS parameter through Option 43. To manage Option 43 using the Option Tool: 84 System configuration

85 1. Configure the Option 43 attribute on the DHCP server: a. Click Service > BIMS > System Configuration > Option Tool. b. On the Option Tool page, select Convert URL to Option 43 as the Conversion Type. c. Select H3C/HP Device or Windows as the DHCP Server Type. d. Enter the ACS URL content, including the ACS URL address, username, and password, separated by spaces (represented by hexadecimal numbers 0x20). For example: bims imcbims. e. Click Convert. Converted content appears in the DHCP Option 43 field on the Option Tool page. f. Record the content in the DHCP Option 43 field. 2. Confirm the converted result: a. On the Option Tool page, select Convert Option 43 to URL as the Conversion Type. b. Select H3C/HP Device or Windows as the DHCP Server Type. c. Verify that the content in the DHCP Option 43 field matches the content from step 1. If this field is blank, enter the content you recorded. d. Click Convert. e. Verify that the ACS URL content matches the content you entered in step 1. Managing the option tool 85

86 7 CPE alarm management CPE alarm management enables you to manage the alarms reported from the managed CPEs and generated during the system operation. It contains four main functions: Real-time Alarms Enables you to view information on unrecovered alarms in real time, and to query, acknowledge, and recover real-time alarms from the Real-time Alarms List. All Alarms Enables you to view alarms of all types including recovered, unrecovered, acknowledged, and unacknowledged. Alarm Notification Enables you to forward alarms to operators via or SMS text message, or to other management systems when alarms conform to certain notification rules. You can also use this function to define notification rules. Alarm Definition Enables you to define the conditions under which an event generated from CPEs becomes an alarm. Managing real-time alarms The Real-time Alarm page allows you to view 50 unrecovered alarms at Warning and higher levels. It contains information about each alarm, including level, alarm source, description, and time. You can also access actions such as Recover and Delete from this page. To view the Real-time Alarms page: Click Alarm > CPE Alarm > Real-time Alarms. The Real-time Alarms page opens, as shown in Figure 4. Figure 4 Real-time Alarms page Viewing real-time alarms The Real-time Alarms page displays: Refresh Interval The alarms received within the latest refresh interval are new alarms. From the Refresh Interval list on the upper right corner of the browsing pane, you can set the refresh interval to 5 seconds, 10 seconds, 30 seconds, 1 minute, or 5 minutes. The default interval is 10 seconds. Level The current severity or alarm level status for the associated alarm. Alarm Source The CPE name, IP address, or both to which this alarm refers. This field contains an active link to navigate to the CPE Details page for the source of this alarm. Locate and click the active link in this field to view the CPE Details page. Description A description of the event or condition causing the alarm. The Description field contains a link to the alarm details for the selected alarm. Locate and click the active link in this field to view the Alarm Details page. Alarm at The date and time stamp of this alarm. NOTE: You can view alarms only for CPEs to which you have management access and control. 86 CPE alarm management

87 Recovering real-time alarms Alarm recovery can be done by the system or by an operator. Operators can recover one or more alarms from the real-time alarms list. Recovering an alarm has the effect of clearing it from the Real-time Alarm view while retaining it in the alarm database for a period of time. When an alarm is recovered, the selected alarm instance is considered resolved and it is removed from notification functions, though recovered alarms can still be viewed from the All Alarms view. To recover one or more alarms from the Real-time Alarms list: 1. Click Alarm > CPE Alarm > Real-time Alarms. 2. On the Real-time Alarms page, select the check boxes to the left of the alarm entries you want to recover. If you want to recover all the alarms at the same time, select the check box to the left of Level tab. 3. Click Recover on the upper left corner of the Real-time Alarms list to recover all the selected alarms. NOTE: To recover alarms, you must be a system maintainer or an administrator, and you must have management access and control to the CPEs that cause the alarms. For each recovered alarm, the fault is cleared and no longer has any effect on the service. The system changes the alarm status to be recovered upon receiving the CPE recovery message. The system monitors unrecovered alarms every morning and recovers those not recovered within 30 days. However, the system does not recover the alarms generated by inaccessible devices. Deleting real-time alarms Deleting alarms removes alarm events from the database. BIMS is not able to report on an alarm when it has been deleted. Alarm histories are a valuable data source for performance management and should be considered before deleting any alarm. Rather than deleting, you can recover an alarm. Recovering an alarm only clears it from the real-time alarm list while retaining it in the alarm database for a period of time. NOTE: After a CPE in the system is removed, the alarms related to the CPE are deleted. To delete alarms, you must be a system maintainer or an administrator, and you must have management access and control to the CPEs that cause the alarms. To delete one or more alarms from the Real-time Alarms list: 1. Click Alarm > CPE Alarm > Real-time Alarms. 2. On the Real-time Alarms page, select the check boxes to the left of the alarm entries that you want to delete. If you want to delete all the alarms at the same time, select the check box to the left of the Level tab. 3. Click Delete on the upper left corner of the list to delete all selected alarms. Managing all alarms The All Alarms page lists alarms of all kinds, recovered or unrecovered, acknowledged or unacknowledged. Using search capabilities from the All Alarms page, you can query the alarm database, which contains all alarms that have not been deleted. You can recover, acknowledge, or delete these alarms. To view the All Alarms page: Click Alarm > CPE Alarm > All Alarms. The All Alarms page appears, as shown in Figure 5. Managing all alarms 87

88 Figure 5 All Alarms page Viewing all alarms On the All Alarms page, you can view the following information: Level The current severity or alarm level status for the associated alarm. Alarm Source The CPE name, IP address, or both. to which this alarm refers. Grayed-out CPE names or IP addresses indicate either that the alarm is generated by the IMC server or that the CPE is unmanaged. This field contains an active link to navigate to the CPE Details page for the source of this alarm. Locate and click the active link in this field to view the CPE Details page. Description A description of the event or condition causing the alarm. The Description field contains a link. Locate and click this link to view the Alarm Details page. Click the More Events link on the Alarm Details page to show all alarms specific to the CPE specified to the left of Alarm Source. From the Alarm Details page, you can also delete or acknowledge the alarm, or edit the Maintenance Experience. Recovery Status Specifies whether the alarm is resolved or can be ignored. Click the active link in this field to change the Recovery Status of the selected alarm. Ack Status Specifies whether the alarm has been processed (acknowledged) by the system or the operator. Click the active link in this field to change the Ack Status of the selected alarm. Alarm at The date and time stamp of this alarm. Recovered at The date and time when the alarm is recovered. Persistent Time The time span of an alarm. NOTE: You can view alarms only for CPEs for which you have management access and control. Querying alarms from the All Alarms page Through the query function available on the All Alarms page, you can search alarms that meet specified query criteria. There are two alarm query methods available on the All Alarms page: the Basic Query and the Advanced Query. The default is Basic Query. The two query methods can be toggled by clicking the active link on the upper right corner of the Alarm Query box. If the link to the right is Basic Query, you are already in the Advanced Query mode. In either query mode, you can save a query criteria combination by clicking Add to My Favorites on the upper right corner of the All Alarms page. You can reuse this query criteria combination later by clicking left of the tabular navigation system. to the 88 CPE alarm management

89 Basic query To query for alarms using Basic Query: 1. On the All Alarms page, change to Basic Query mode by clicking the link on the upper right corner of the Alarm Query pane. 2. Select the query criteria: Level Query for a specific alarm or severity level. The default alarm level is All Levels. Select this option from the list. CPE Name Enter a CPE name or IP address in the text box to view alarms that refer to the specified CPE. Recovery Status Select alarms that have or have not been recovered by an operator or system. The default Recovery Status is All Status. Options include All Status, Recovered, and Unrecovered. Ack Status Select alarms that have or have not been acknowledged by an operator. The default is All Status. Options include: All Status, Acknowledged, and Unacknowledged. Alarm Time From...To Query for alarms by time range. Click the Calendar icon to 3. Click Query. Advanced query the right of the From text box to select the start time. Click the Calendar icon right of the To text box to select the end time. Alarms meeting the query criteria appear in the All Alarms List. 4. Click Reset to restore the default query criteria and display all alarms meeting the default query criteria. To query for alarms using Advanced Query: to the 1. On the All Alarms page, change to Advanced Query mode by clicking the link on the upper right corner of the Alarm Query pane. 2. Select the query criteria: CPE Select one or more CPEs to search all alarms referring to them. You can directly enter the CPE name or IP address in the text box and then click Add. Or click Select CPE to open the Query CPE page, and select specific CPEs by searching. Level Select the check boxes of alarm or severity levels. Alarm at Query for alarms by time range. Click the Calendar icon to the right of the Start Time text box to select the start time. Click the Calendar icon the End Time text box to select the end time. to the right of Ack Status From the list, select alarms that have or have not been acknowledged by an operator. The default Ack Status is All Status. Options include All Status, Acknowledged, and Unacknowledged. Recovery Status Select alarms that have or have not been recovered by an operator or system. The default Recovery Status is All Status. Options include All Status, Recovered, and Unrecovered. Description Enter the description of alarms. 3. Click Query. Alarms meeting the query criteria appear in the All Alarms List. 4. Click Reset to restore the default query criteria and display all alarms meeting the default query criteria. Managing all alarms 89

90 Recovering alarms from the All Alarms page You can recover alarms from the All Alarms page. When an alarm is recovered, the selected alarm instance is considered resolved and removed from notification functions, although recovered alarms can still be viewed from the All Alarms List. If an alarm is recovered by the system, the Recovery Status field shows field shows shows. If an alarm is recovered by an administrator, the Recovery Status. If an alarm is recovered manually by an operator, the Recovery Status field followed by the operator's username. This recovery operation is irreversible. To recover one or more alarms, you can either click perform the following steps: in the Recovery Status field or 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, select the check boxes to the left of the alarm entries you want to recover. To recover all the alarms at the same time, select the check box to the left of the Level tab. 3. Click Recover on the upper left corner of the All Alarms List to recover all selected alarms. The Recovery Status field changes from to, followed by the operator's username. Deleting alarms from the All Alarms page Deleting alarms removes alarm events from the alarm database. BIMS is not able to report on an alarm when it has been deleted. Since alarm histories are a valuable data source for managing your network infrastructure, you should consider this before deleting an alarm. Rather than deleting, you can recover an alarm. Recovering an alarm clears it from alarm views while retaining it in the alarm database for a period of time. NOTE: After a CPE in the system is removed, the alarms related to the CPE are deleted. To delete alarms, you must be a system maintainer or an administrator, and you must have management access to and control of the CPEs that cause the alarms. To delete one or more alarms from the All Alarms list: 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, select the check boxes to the left of the alarm entries that you want to delete. To delete all alarms at the same time, select the check box to the left of the Level tab. 3. Click Delete on the upper left corner of the All Alarms list to delete all selected alarms. To delete an alarm from the Alarm Details page: 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, locate and click an active link in the Description field to open the Alarm Details page. 3. On right side of the Alarm Details page, click Delete in the Action pane. 4. Click OK. Acknowledging all alarms The acknowledge status of an alarm indicates whether the alarm has been processed, either by the system or the operator. By viewing the Ack status, you will know which alarms have or have not been processed. NOTE: control. You can acknowledge alarms only for CPEs to which you have management access and 90 CPE alarm management

91 To acknowledge one or more alarms from the All Alarmslist: 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, select the check boxes to the left of the alarm entries that you want to acknowledge. To acknowledge all the alarms at the same time, select the check box to the left of the Level tab. 3. Click Acknowledge on the upper left corner of the All Alarms List. To acknowledge an alarm from the Alarm Details page: 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, locate and click an active link in the Description field to open the Alarm Details page. 3. On right side of the Alarm Details page, click Acknowledge in the Action pane. 4. Click OK. Editing maintenance experience Use this function to edit the maintenance experience of an alarm to facilitate troubleshooting. To edit the maintenance experience of an alarm: 1. Click Alarm > CPE Alarm > All Alarms. 2. On the All Alarms page, locate and click an active link in the Description field. The Alarm Details page for the selected alarm appears. 3. On right side of the Alarm Details page, click Edit Maintenance Experience in the Action pane. 4. In the dialog box that appears, complete the maintenance experience edits. 5. Click OK to submit the maintenance experience and refresh the Alarm Details page. Managing alarms notification When alarms conform to one or more alarm notification rules, the alarm notification function is triggered to send notifications for those alarms to the designated recipients in three possible ways: mail notification, message notification, and alarm forwarding. From the Alarm Notification page, you can define the alarm notification rules and how notifications are sent. To view the Alarm Notification page, click Alarm > CPE > Alarm Notification. The Alarm Notification page appears. From this page, you can view the three main notification methods: Mail Notification Message Notification Alarm Forwarding From this page, you can access the following information for each notification rule: Rule Name The names of existing notification rules. Status The status (enabled or disabled) of a notification rule. Destination Mail Address The mail address of the designated recipients. Phone Number The phone number of the designated recipients. Destination Address/Port The IP address and port information of the target server. From this page, you can: Enable or disable a notification rule. Navigate to the page of the configuring mail server Navigate to the page for configuring Short Message Service Center (SMSC) Managing alarms notification 91

92 Navigate to the page for adding or modifying a notification rule Delete a notification rule Navigate to the page for copying a notification rule Refresh the alarm notification rules Managing mail notifications The mail notification function enables the system to inform the operator of an alarm by . Configuring the mail server A mail server must be configured to enable the system to send alarm notifications by . NOTE: The mail authentication configuration of the system must be consistent with that of the server. If you have enabled authentication on the server for sending an , you must also enable it on the mail server in the system. If not, you will not have authentication options on the mail server. To configure the mail server: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click Configure Mail Server in the upper right corner of the page. 3. On the Configure Mail Server page, enter the Server Address. 4. Select whether to require a security connection (SSL). 5. Select whether to enable authentication. If yes, enter the Username and Password of the sender's mailbox. 6. Enter the sender's address. 7. Click Test Mailbox to test whether or not you can connect to the mail server. If you cannot connect, confirm that the configuration settings you entered are correct, and modify as needed until you can connect. 8. Click OK. Adding or modifying a mail notification rule On the Alarm Notification page, you can add one or more new notification rules or modify existing ones. NOTE: Mail alarm notification takes place only after the mail server is properly configured. To add or modify a mail notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Mail Notification pane on the Alarm Notification page, do one of the following: To add a new rule, click Add to open the Add Mail Notification page, and then proceed with step 3. To modify a rule, click its Modify icon to open the page for modifying the rule, and then proceed with step Enter a Rule Name for the notification rule. NOTE: This step is mandatory for adding a mail notification rule. After you create a rule, you cannot modify its name. 92 CPE alarm management

93 4. Set one or more conditions for the notification rule. The logical relation among conditions is AND. Destination Mail Address Enter a recipient's mail address. To add a new mail address, enter it in this field, and then click Add. To remove a mail address from the address list, select it by left-clicking it in the list, and then click Delete. Concerned Alarm Levels Set the required alarm severity levels by selecting the check boxes of the corresponding alarm levels. Concerned CPEs Do one of the following: Select All CPEs to forward alarms for all CPEs. Select Selected CPEs to specify CPEs for forwarding. Then click Select CPE to the right of the new CPE list that appears, and select the CPEs on the resulting CPE Query popup. You can remove unwanted CPEs from this list by selecting the CPE, and then clicking Delete CPE. Only alarms from the selected CPEs are forwarded. Concerned Alarms Do one of the following: All Alarms Select All Alarms to forward all types of alarms. Selected Alarms Select Selected Alarms to specify types of alarms for forwarding. Then click Select Alarm to the right of the new alarms list that appears and select the alarms on the resulting Select Alarm popup. You can remove unwanted alarms from the list by selecting the alarm and then clicking Delete. Only the selected alarms are forwarded. Time Range Configuration Enter the time range on each day in the hh:mm-hh:mm format. The system forwards only the alarms generated within the time ranges you specify. For example, if you enter 00:00 24:00 in the text box to the right of Monday, all alarms generated on Monday are forwarded. 5. Click OK to confirm the configuration and save the notification rule. Enabling or disabling a mail notification rule If the Status of a notification rule is Enabled, this rule is active. If the Status of a notification rule is Disabled, this rule is inactive. To enable or disable a mail alarm notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Mail Notification pane on the Alarm Notification page, locate and click the link in the Status field to enable or disable a mail notification rule. Copying a mail notification rule Use this function to quickly add a new mail notification rule by copying an existing rule. To copy a mail notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Copy icon in the mail notification list associated with the notification rule you want to copy. 3. On the Copy Mail Notification page, rename the rule using a unique name. 4. Make any necessary modifications to the rule. 5. Click OK. Managing alarms notification 93

94 Deleting a mail notification rule 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Delete icon in the Mail Notification List associated with the notification rule you want to delete. 3. Click OK. Managing message notifications The message notification function enables the system to inform the maintainer of alarms by sending text messages to devices configured to receive them. NOTE: function. A short message modem must be installed in the IMC server before you can use this Configuring the SMSC server An SMSC server must be configured to enable the system to send alarm notifications using short messages. To configure the SMSC server: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click Configure SMSC in the upper right corner of in the message notification pane. The page updates to display all SMSCs. 3. Click Add. 4. Enter an SMSC name in the SMSC Name field. 5. Select the serial port connecting the message sending device to the SMSC server from the Connect Using list. 6. Select the Baud rate. 7. Enter the Country Code. 8. Enter the SMSC Number. 9. Click OK. Adding or modifying a message notification rule On the Alarm Notification page, you can add new notification rules or modify existing ones. NOTE: The message alarm notification takes place only after the SMSC server is properly configured. To add or modify a message notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Message Notification pane on the Alarm Notification page, do one of the following: To add a new rule, click Add to open the Add Message Notification page, and then proceed with step 3. To modify a rule, click its Modify icon to open the page for modifying the rule, and then proceed with step Enter a Rule Name for the notification rule. NOTE: This step is mandatory for adding a message notification rule. After you create a rule, you cannot modify its name. 94 CPE alarm management

95 4. Set one or more conditions for the notification rule (the logical relation among conditions is AND): Telephone Number Enter a recipient's telephone number. To add a new telephone number, enter it in this field, and then click Add. To remove a telephone number, select it by left-clicking it in the list, and then click Delete. Concerned Alarm Levels Set your required alarm severity levels by selecting the check boxes of the corresponding alarm levels. Concerned CPEs Do one of the following: Select All CPEs to forward alarms for all CPEs. Select Selected CPEs to specify CPEs for forwarding. Then click Select CPE to the right of the new CPE list that appears, and select the CPEs on the resulting CPE Query popup. You can remove unwanted CPEs from the list by selecting the CPE, and then clicking Delete CPE. Only alarms from the selected CPEs are forwarded. Concerned Alarms Do one of the following: Select All Alarms to forward all types of alarms. Select Selected Alarms to specify types of alarms for forwarding. Then click Select Alarm to the right of the new alarms list that appears and select the alarms on the resulting Select Alarm popup. You can remove unwanted alarms from the list by selecting the alarm and then clicking Delete. Only the selected alarms are forwarded. Time Range Configuration Enter the time range on each day in the hh:mm-hh:mm format. The system forwards only the alarms generated within the time ranges you specify. For example, if you enter 00:00 24:00 in the text box to the right of Monday, all alarms generated on Monday are forwarded. 5. Click OK to confirm the configuration and save the notification rule. Enabling or disabling a message notification rule If the Status of a notification rule displays Enabled, this rule is active. If the Status of a notification rule displays Disabled, this rule is inactive. To enable or disable a message alarm notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Message Notification pane on the Alarm Notification page, locate and click the link in the Status field to enable or disable a message notification rule. Copying a message notification rule Use this function to quickly add a new message notification rule by copying an existing notification rule. To copy a message notification rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Copy icon in the Message Notification List associated with the notification rule you want to copy. 3. On the Copy Message Notification page, rename the rule using a unique name. 4. Make any necessary modifications to the rule. 5. Click OK. Managing alarms notification 95

96 Deleting a message notification rule 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Delete icon in the Message Notification List associated with the notification rule you want to delete. 3. Click OK. Managing alarm forwarding The system sends alarm information in the Syslog format to the specified third-party server according to the configured alarm forwarding rule. Adding or modifying an alarm forwarding rule On the Alarm Notification page, you can add one or more new notification rules or modify existing ones. To add or modify an alarm forwarding rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Alarm Forwarding pane of the Alarm Notification page, do one of the following: To add a new rule, click Add to open the Add Alarm Forwarding page, and then proceed with step 3. To modify a rule, click its Modify icon to open the page for modifying the rule, and then proceed with step Enter a Rule Name for the notification rule. NOTE: This step is mandatory for adding an alarm forwarding rule. After you create a rule, you cannot modify its name. 4. Set one or more conditions for the notification rule (the logical relation among conditions is AND): Destination IP Address Enter the IP address of the destination management system. Port Specify the port of the destination management system. Concerned Alarm Levels Set your required alarm severity levels by selecting the check boxes of the corresponding alarm levels. Concerned CPEs Do one of the following: All CPEs Select All CPEs to forward alarms for all CPEs. Select Selected CPEs to specify CPEs for forwarding. Then click Select CPE to the right of the new CPE list that appears, and select the CPEs on the resulting CPE Query popup. You can remove unwanted CPEs from this list by selecting the CPE, and then clicking Delete CPE. Only alarms from the selected CPEs are forwarded. 96 CPE alarm management

97 Concerned Alarms Do one of the following: All Alarms Select All Alarms to forward all types of alarms. Select Selected Alarms to specify types of alarms for forwarding. Then click Select Alarm to the right of the new alarms list that appears and select the alarms on the resulting Select Alarm popup. You can remove unwanted alarms from the list by selecting the alarm and then clicking Delete. Only the selected alarms are forwarded. Time Range Configuration Enter the time range on each day in the hh:mm-hh:mm format. The system forwards only alarms generated within the time ranges you specify. For example, if you enter 00:00 24:00 in the text box to the right of Monday, all alarms generated on Monday are forwarded. 5. Click OK to confirm the configuration and save the alarm forwarding rule. Enabling or disabling an alarm forwarding rule If the Status of an alarm forwarding rule displays Enabled, this rule is active. If the Status of an alarm forwarding rule displays Disabled, this rule is inactive. To enable or disable an alarm forwarding rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. In the Alarm Forwarding pane on the Alarm Notification page, locate and click the link in the Status field to enable or disable an alarm forwarding rule. Copying an alarm forwarding rule Use this function to quickly add a new alarm forwarding rule by copying an existing alarm forwarding rule. To copy an alarm forwarding rule: 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Copy icon associated with the alarm forwarding rule you want to copy. 3. On the Copy Alarm Forwarding page, rename the rule using a unique name. 4. Make any necessary modifications to the rule. 5. Click OK. Deleting an alarm forwarding rule 1. Click Alarm > CPE Alarm > Alarm Notification. 2. On the Alarm Notification page, click the Delete icon in the rule list associated with the alarm forwarding rule you want to delete. 3. Click OK. Managing alarm definitions BIMS uses system and user-defined rules to determine which of the events received by BIMS should be considered alarms. Upon installation, alarms can be generated from those events that conform to system-defined rules. Alarms can also be generated from those events matching the rules that are defined by administrators. You can create rules from scratch or you can modify an existing system-defined rule to meet your requirements. This section explains the use of the Alarm Definition page. To view the Alarm Definition page: Managing alarm definitions 97

98 Click the Alarm > CPE Alarm > Alarm Definition. The Alarm Definition page appears, as shown in Figure 6. Figure 6 Alarm Definition page Viewing alarm definitions On the Alarm Definition page, you can view the following information: Alarm Name The alarm name. Alarm Code The unique identification of an alarm definition. Alarm Description A description of the event or condition that causes the alarm. Alarm Level The current severity or alarm level status for the associated alarm definition. The value can be Critical, Major, Minor, Warning, or Info. Alarm Filtering The alarm filter status is either Yes or No. When Yes is selected, BIMS ignores the alarms that match the alarm definition. When No is selected, BIMS records and processes the alarms that match the alarm definition. Alarm Type Specifies whether the alarm type is Predefined or Vendor defined. Querying alarm definitions Using the query function available on the Alarm Definition page, you can search for alarm definitions that meet specified query criteria. To query for alarm definitions: 1. Click Alarm > CPE Alarm > Alarm Definition. 2. In the Search Alarm Definition pane on the Alarm Definition page, select the query criteria: Alarm Name The alarm name. Alarm Code The unique identification of an alarm definition. Alarm Level The current severity or alarm level status for the associated alarm. Options include Critical, Major, Minor, Warning, Info, and All Levels (the default). Alarm Type The alarm type. Options include All Types (the default), Predefined and Vendor defined. 3. Click Query. Alarm definitions meeting the query criteria appear in the Alarm Definition List. 98 CPE alarm management

99 4. Click Reset to restore the default query criteria. Adding or modifying alarm definitions 1. Click Alarm > CPE Alarm > Alarm Definition. 2. In the Alarm Definition List pane on the Alarm Definition page, do one of the following: To add a new definition, click Add to open the Add Alarm Definition page, and then proceed with step 3. To modify a definition, click its Modify icon to open the page for modifying the definition, and then proceed with step Enter an Alarm Name. NOTE: This step is mandatory for adding an alarm definition. After you create a definition, you cannot modify its name. 4. Enter a unique Alarm Code. Click the question mark symbol on the right side to display help about the Alarm Code format. For the correct alarm code, consult the equipment supplier for the private alarm code or refer to the RFC for the public alarm code. 5. Set one or more conditions for the alarm definition (the logical relation among conditions is AND): Alarm Level Select Critical, Major, Minor, Warning, or Info. Alarm Filtering Select: Yes for BIMS to ignore alarms matching the alarm definition. No for BIMS to record and process alarms matching the alarm definition. Alarm Description Enter a string to describe this alarm definition. This must match some or all of the content in the Syslog event description field for this definition to generate an alarm in BIMS. Syslog Descriptor Enter a Syslog descriptor to define this alarm. This is a keyword to identify a Syslog message. Syslog Description Enter a Syslog description to define this alarm. This is the details of a Syslog message. Alarm Cause Enter the cause of an alarm. Remediation Suggestion Enter the method that can be used to fix the alarm. Maintenance Experience Enter the maintenance experience to facilitate troubleshooting. 6. Click OK to confirm the configuration and save the alarm definition. Deleting alarm definitions A system predefined alarm definitions cannot be deleted. However, an alarm definition created by an operator can be deleted. To delete an alarm definition: 1. Click Alarm > CPE Alarm > Alarm Definition. 2. On the Alarm Definition page, click the Delete icon for the alarm definition entry that you want to delete. 3. Click OK. NOTE: The Delete icon appears after at least one vendor-defined alarm definition has been added. Managing alarm definitions 99

100 8 Managing BIMS reports BIMS reports display statistics and performance information about CPEs in graphs. BIMS predefines multiple types of report templates that can generate real-time reports and scheduled reports. BIMS reports can also be customized, which requires purchasing and installing IMC iar. Basic functions, such as adding shortcuts, modifying, deleting, and exporting or printing BIMS reports, are the same as IMC Platform reports. For basic report operations, see the HP IMC Base Platform Administrator Guide. Managing a real-time report Real-time reports, which can be printed, enable the administrator to view statistics in a specific time range. Data in these reports can be saved to local computers. Viewing a real-time report 1. Click the Report tab. 2. From the navigation tree, select Reports > Report Template List. The Report Template List page appears. 3. In the Query Template area, select BIMS Report from the Type List, and click Query. The Report Template List displays all the BIMS reports. 4. Click the template name for the report you want to view. The page for configuring report parameters appears. 5. Configure the required parameters, and click OK. CPE Asset Report The available parameters vary with report templates. The following information describes the parameters required for viewing each report, and the report content. A CPE asset report displays CPE device information, software version, and hardware version in BIMS. Figure 7 shows a CPE asset report. 100 Managing BIMS reports

101 Figure 7 CPE Asset Report CPE Asset Report fields: CPE Name CPE name. IP Address CPE IP address. Vendor CPE vendor. OUI Organizationally Unique Identifier of the CPE vendor. Serial ID CPE serial ID. Hardware Version CPE hardware version. Software Version CPE software version. CPE Connectivity Counts Report A CPE connectivity counts report collects CPE connectivity count statistics of the specified CPEs in the specified time range. To view a CPE connectivity counts report, configure the following parameters: Parameter "Begin Time" and "End Time" Select a statistics collection time range from the list. You can select a specific time range, such as Last Hour, Last Day, Last Week, or Last Month, or select Custom Range, and then specify the start time and end time manually. CPE Group Select a statistics collection range, a CPE group or All CPEs from the list. Begin Time/End Time These two parameters appear only when you select Custom Range. Click the Begin Time/End Time box and then select the begin time/end time in the calendar that appears. Figure 8 shows a CPE connectivity counts report. Managing a real-time report 101

102 Figure 8 CPE Connectivity Counts Report CPE Connectivity Count Report parameters: CPE Group Statistics collection range; a CPE group or All CPEs. From To Statistics collection time range. The CPE Counts trend graph displays CPE connections and disconnections during the specified time range. CPE Connectivity Counts Report fields: Date Report date. Time Report time. The sampling time interval is one hour. Connected CPE Counts Total number of CPEs connected to the ACS in the specified time range. Disconnected CPE Counts Total number of CPEs disconnected from the ACS in the specified time range. CPE Connectivity Summary Report A CPE connectivity summary report collects CPE connectivity summary information of the specified CPEs in the specified time range. To view a CPE connectivity summary report, configure the following parameters: Parameter "Begin Time" and "End Time" Select a statistics collection time range from the list. You can select a specific time range, such as Last Hour, Last Day, Last Week, Last Month, or select Custom Range, and then specify the start time and end time manually. CPE Group Select a statistics collection range, a CPE group, or All CPEs from the list. Begin Time/End Time These two parameters appear only when you select Custom Range. Click the Begin Time/End Time box and then select the beginning time and ending time in the calendar that appears. Figure 9 shows a CPE connectivity summary report. 102 Managing BIMS reports

103 Figure 9 Connectivity Summary Report CPE Connectivity Summary Report parameters: CPE Group Statistics collection range, or a CPE group, or ALL CPEs. From To Statistics collection time range. CPE Connectivity Summary Report fields: CPE Name CPE names. IP Address IP addresses of CPEs. Availability (%) Ratio of the time during which a CPE is connected to the ACS to the time span specified on the Set Parameter page. Total Break Persistence (Minute) Total duration of all the breaks that occurred within the specified period of time, in minutes. Total Break Time Total number of breaks that occurred within the specified period of time. Break Detail (Minute): LT 5 Number of breaks recovered in less than 5 minutes. 5 to 10 Number of breaks recovered in 5 to 10 minutes. 10 to 30 Number of breaks recovered in 10 to 30 minutes. 30 to 60 Number of breaks recovered in 30 to 60 minutes. GT 60 Number of breaks recovered in more than 60 minutes. CPE Connectivity Detail Report A CPE connectivity detail report collects detailed CPE connectivity information about the specified CPEs in the specified time range. To view a CPE connectivity detail report, configure the following parameters: Parameter "Begin Time" and "End Time" Select a statistics collection time range from the list. You can select a specific time range, such as Last Hour, Last Day, Last Week, Last Month, or select Custom Range, and then specify the start time and end time manually. CPE Group Select a statistics collection range, or a CPE group, or All CPEs from the list. Begin Time/End Time These two parameters appear only when you select Custom Range. Click the Begin Time/End Time box and then select the begin time/end time in the calendar that appears. Figure 10 shows a CPE connectivity detail report. Managing a real-time report 103

104 Figure 10 CPE Connectivity Detail Report CPE Connectivity Detail Report parameters: CPE Group Statistics collection range, or a CPE group, or All CPEs. From To Statistics collection time range. CPE Connectivity Detail Report fields: Break At Time stamp when a break occurred. Recovered At Time stamp when a break is recovered. Break Persistence (Minute) Break duration, in minutes. Break Detail (Minute): LT 5 Number of breaks recovered in less than 5 minutes. 5 to 10 Number of breaks recovered in 5 to 10 minutes. 10 to 30 Number of breaks recovered in 10 to 30 minutes. 30 to 60 Number of breaks recovered in 30 to 60 minutes. GT 60 Number of breaks recovered in more than 60 minutes. Reason Possible reason causing the break. Managing a scheduled report Scheduled reports are generated in a scheduled time period. The report generation period and report templates must be predefined. The administrator can view reports generated in different schedules and compare and analyze data in reports. Adding a scheduled report 1. Enter the page for adding a scheduled report in one of the following ways: Click the Report tab. Select Reports > Add Scheduled Report from the navigation tree to enter the page for adding a scheduled report. Click the Report tab. Select Scheduled Reports > All Scheduled Reports from the navigation tree to enter the All Scheduled Reports page. 2. Select a template: a. On the right of Template Name, click Select. b. From the Type List in the Query Template area, select BIMS Report, and then click Query. c. Select the target report template, and click OK. 3. Enter the report name in the Scheduled Report Name field. 4. Select an operator group that can view the report: a. Select an operator group. All operators in the group can view the report. 104 Managing BIMS reports b. To view operators in an operator group, click the Operator Group Information icon to the right of the target operator group. The Operator Group Information window appears.

105 c. Select an operator group in the Group Name area. The operators contained in the operator group are displayed on the right. d. Click Close to the return to the page for adding a report. 5. Specify a generation period. A scheduled report period is determined by both the schedule type and schedule time settings. a. Schedule Type Select a schedule type, Daily, Weekly, Monthly, Quarterly, Half Yearly, or Yearly. b. Report Start Date Click the Report Start Date box and then select the start date in the calendar that appears. 6. Set the date at which a report becomes invalid. BIMS does not generate any scheduled report after this date. (This step is optional.) To set the end date: a. Select the End by box. A box appears. b. Click the box and select the end date in the calendar that appears. 7. Select a file format for the report from the Report File Format List. The following options are available: PDF, CSV, MS Excel, and MS Excel (Data-only). 8. Send a report by Select the Send by box, and enter the address of the receiver. Reports can be sent to only one address. (This step is optional.) 9. Specify the parameters for the report in the Parameter Value area. The parameters required for adding a schedule report vary with report templates, which are described in the following sections. 10. Click OK. Viewing a scheduled report 1. Click the Report tab. 2. From the navigation tree, select Scheduled Reports > All Scheduled Reports. The All Scheduled Reports page appears. 3. Click the History Report icon of the target scheduled report you want to view. The History Report page appears. 4. Click View to open a report, or click Save to save the report to your local computer. CPE Asset Report A CPE asset report displays CPE device information, hardware version, and software version in a schedule. Figure 11 shows a CPE asset report. Managing a scheduled report 105

106 Figure 11 CPE Asset Report CPE Asset Report fields: CPE Name CPE name. IP Address CPE IP Address. Vendor CPE vendors. OUI Organizationally Unique Identifier of the CPE vendor. Serial ID CPE serial ID. Hardware Version CPE hardware version. Software Version CPE software version. CPE Connectivity Counts Report A CPE connectivity counts report displays connection statistics of the specified CPEs in a schedule. To add a CPE connectivity counts report, configure the following parameters: CPE Group Click the Set Parameter icon. The Set Parameter page appears. Select a CPE group or All CPEs for statistics collection, and then click OK. Begin Time Click the Set Parameter icon. The Set Parameter page appears. Select the report start time, and then click OK. End Time Click the Set Parameter icon. The Set Parameter page appears. Select the report end time, and then click OK. Figure 12 shows a CPE connectivity count report. 106 Managing BIMS reports

107 Figure 12 CPE Connectivity Counts Report CPE Connectivity Counts Report parameters: CPE Group Statistics collection range, a CPE group, or All CPEs. From To Statistics collection time range. The CPE Counts trend graph displays the changes of CPE connections and disconnections in the specified time range. CPE Connectivity Counts Report fields: Date Report date. Time Report time. The sampling time interval is one hour. Connected CPE Counts Total number of CPEs connected to the ACS in the specified time range. Disconnected CPE Counts Total number of CPEs disconnected from the ACS in the specified time range. CPE Connectivity Summary Report A CPE connectivity summary report collects CPE connectivity summary information of the specified CPEs in the specified time range. Managing a scheduled report 107

108 To view a CPE connectivity summary report, configure the following parameters: Parameter "Begin Time" and "End Time" Select a statistics collection time range from the list. You can select a specific time range, such as Last Hour, Last Day, Last Week, Last Month, or select Custom Range, and then specify the start time and end time manually. CPE Group Select a statistics collection range, or a CPE group, or ALL CPEs from the list. Begin Time/End Time These two parameters appear only when you select Custom Range. Click the Begin Time/End Time box and then select the begin time/end time in the calendar that appears Figure 13 shows a CPE connectivity summary report. Figure 13 Connectivity Summary Report Connectivity Summary Report parameters: CPE Group Statistics collection range, or a CPE group, or All CPEs. From To Statistics collection time range. Connectivity Summary Report fields: CPE Name CPE name. IP Address IP addresses of CPEs. Availability (%) Ratio of the time during which a CPE is connected to the ACS to the time span specified on the Set Parameter page. Total Break Persistence (Minute) Total duration of all the breaks that occurred within the time range, in minutes. Total Break Time Total number of breaks that occurred within the specified period of time. Break Detail (Minute): LT 5 Number of breaks recovered in less than 5 minutes. 5 to 10 Number of breaks recovered in 5 to 10 minutes. 10 to 30 Number of breaks recovered in 10 to 30 minutes. 30 to 60 Number of breaks recovered in 30 to 60 minutes. GT 60 Number of breaks recovered in more than 60 minutes. CPE Connectivity Detail Report A CPE connectivity detail report collects detailed CPE connectivity information about the specified CPEs in the specified time range. 108 Managing BIMS reports

109 To add a CPE connectivity detail report, configure the following parameters: Parameter "Begin Time" and "End Time" Select a statistics collection time range from the list. You can select a specific time range, such as Last Hour, Last Day, Last Week, Last Month, or select Custom Range, and then specify the start time and end time manually. CPE Group Select a statistics collection range, or a CPE group, or ALL CPEs from the list. Begin Time/End Time These two parameters appear only when you select Custom Range. Click the Begin Time/End Time box and then select the begin time/end time in the calendar that appears. Figure 14 shows a CPE connectivity detail report. Figure 14 CPE Connectivity Detail Report CPE Connectivity Detail Report parameters: CPE Group Statistics collection range, or a CPE group, or All CPEs. From To Statistics collection time range. CPE Connectivity Detail Report fields: Break At Time stamp when a break occurred. Recovered At Time stamp when a break is recovered. Break Persistence (Minute) Break duration, in minutes. Break Detail (Minute): LT 5 Number of breaks recovered in less than 5 minutes. 5 to 10 Number of breaks recovered in 5 to 10 minutes. 10 to 30 Number of breaks recovered in 10 to 30 minutes. 30 to 60 Number of breaks recovered in 30 to 60 minutes. GT 60 Number of breaks recovered in more than 60 minutes. Reason Possible reason causing the break. Managing a scheduled report 109

110 9 Typical BIMS applications The following scenarios are provided to help you better understand how BIMS is typically applied to aid in network management. Prerequisites of BIMS applications Before starting any BIMS procedures in the following scenarios, make sure you have: Installed and configured the IMC base platform and BIMS service components. The IMC platform works as your network management system. Established administrator access to the IMC base platform. Verified that the CPEs to be deployed and managed by BIMS support the TR-069 protocol. Example 1: Deploying CPE configurations in a data center through a BIMS zero-configuration deployment solution Scenario description As a data center network administrator, you must manage a large number of access switches supporting the CWMP protocol, and other complicated services. You use IMC BIMS to centrally manage and deploy various types of these CPE devices. To unify your access CPE device management, you deploy similar device models with the same startup configurations. You are assigned to perform a network expansion plan, which requires adding a batch of CPE devices. These CPEs are the same model (HP 5820) and act as the same level access devices. You use the BIMS zero-configuration CPE deployment solution to automatically deploy a startup configuration file to the CPE devices, greatly increasing your efficiency and reducing your workload. The network topology of the CPE devices for this example is shown in Figure 15. Figure 15 Network topology of CPE devices Example 1 NOTE: The zero-configuration solution enables you to configure and deploy CPEs from the IMC BIMS client without performing any operations on CPE devices. 110 Typical BIMS applications

111 Task analysis To execute this scenario, perform the following tasks: 1. Add virtual CPEs to BIMS. To add a CPE to BIMS, you must first add a CPE record to the CPE List, which contains the serial ID and OUI of the CPE. Any CPE listed in the CPE List which never practically accesses BIMS is called a virtual CPE In this example, since the target CPEs belong to the same vendor (HP) you can use the quick adding function, which enables you to scan the CPE serial IDs with a barcode scanner. 2. Customize a startup configuration file for the target CPEs. 3. Create an automatic deployment task for deploying the configuration file on the target CPE automatically. The zero-configuration CPE deployment solution process is shown in Figure 16. Figure 16 Zero-configuration CPE solution process NOTE: To use the zero-configuration CPE deployment solution, HP recommends that you configure DHCP server in the data center server, which informs CPEs of the BIMS connection information. Process description The following steps describe the process shown in Figure 16: 1. Configure BIMS connection information, such as the BIMS URL, connection username and password, on the DHCP Server. Example 1: Deploying CPE configurations in a data center through a BIMS zero-configuration deployment solution 111

112 2. Add virtual CPEs to BIMS. 3. Add a CPE record containing CPE name, serial ID, OUI, and related information to the CPE List of BIMS. 4. Customize a startup configuration file, and create an automatic deployment task for the virtual CPEs. The target CPE boots and sends DHCP discover packet. The DHCP server replies with an Offer. The CPE sends a DHCP request to the DHCP server. The DHCP server replies with an ACK-Option 43, which contains the BIMS URL, connection username, and password. The CPE sends a TR-069 connection request to BIMS. BIMS authenticates the request. When the CPE passes authentication, BIMS sends the configuration file to the CPE. The CPE applies this configuration file and returns the operation event (Success or Fail event) to BIMS. BIMS operations The following information describes the operations you must perform in BIMS for this example. Quickly adding virtual CPEs to BIMS In this example, the CPEs to be added are the same model (HP 5820), so they have the same OUI. You can use a barcode scanner to scan the bar codes on the device packages to quickly add a virtual CPEs. To quickly add virtual CPEs to BIMS: 1. Log on to BIMS as administrator. 2. Click Service > BIMS > Resource Management > Add CPE. 3. On the Add CPE page, click Quickly Add CPE. 4. On the Quickly Add CPE page, specify the basic information of a target CPE, including Serial ID, OUI, CPE Name, CPE Class, and CPE Group. 5. Click OK. The CPE HP5820 V1 is added to BIMS as a virtual CPE. At the same time, BIMS clears the Serial ID and CPE Name fields, reserves other CPE values, and then automatically places the cursor over the Serial ID text box on the page. 6. To add the next virtual CPE, place your cursor over the Serial ID text box, use a barcode scanner to scan the serial ID of the second CPE, enter the CPE name as needed, and then click OK. NOTE: You can specify a name for each virtual CPE or you can leave the CPE Name field blank. BIMS then automatically sets the CPE name as the serial ID of the CPE. 7. Repeat this procedure to add the remaining CPEs to BIMS. For more information, see "Quickly adding CPEs." Customizing a startup configuration file for the target CPEs This example requires you to customize a startup configuration file for all the HP5820 CPEs that access the data center network. In BIMS, all configuration files or segments are generated by creating a configuration template operation. To create a configuration template: 1. Click Service > BIMS > Configuration Management > Configuration Templates. The Configuration Templates list appears. 2. Navigate to the folder to which you want to add the configuration template. For example, you can create a folder for storing the configuration templates to be created. For more information, see "Creating a configuration template folder." 112 Typical BIMS applications

113 3. Click Add, and then specify parameters for the configuration template. a. Specify a Name for the configuration template, such as hp5820_startup configuration.cfg. b. Set the Template Type to Configuration File. c. Click Select Class, and then select HP 5820x. 4. Enter the contents of your configuration template in the Content field. 5. Click OK. The configuration template appears in the template folder you specified. For more information, see "Creating a configuration template." Creating an automatic deployment task 1. Click Service > BIMS > Configuration Management > Deployment Guide. 2. On the Deployment Guide page, click the By CPE icon in the Auto Deploy Configuration field. 3. Select the startup configuration folder, and then select the configuration template. 4. Select Startup Configuration from the File Type to be Deployed list box. 5. Click Select CPE, select the virtual CPEs added in previous procedure, and then click OK. The selected CPE appears in the CPE-to-Deploy list. 6. Click Next. 7. If the configuration file contains variables, set values for the variables, and then click Next. 8. BIMS sets the task name by default. You can specify a name for the automatic deployment task as needed. 9. Enter a description for the task, and then click Finish. The automatic deployment task is created. When a target CPE accesses the data center network for the first time and passes the BIMS authentication, BIMS immediately executes this task to deploy the file to the target CPE. After the target CPE receives the configuration file as its startup configuration, the CPE shuts down and starts up with the startup configuration. For more information, see "Automatically deploying CPE configurations." Example 2: Deploying CPE configurations through a USB flash drive Scenario description A company has several branches located in different areas. The branches communicate with headquarters over the Internet through access devices that support CWMP. Deploy CPEs (MSR in this example) at the branches and use IMC BIMS at the headquarters to centrally manage them. Branch hosts access the Internet through the CPEs, as shown in Figure 17. Example 2: Deploying CPE configurations through a USB flash drive 113

114 Figure 17 Network topology of CPE devices Example 2 Task analysis To execute this scenario, the network administrator at headquarters should perform the following tasks: 1. Add virtual CPEs to BIMS. 2. Import software to be deployed to the branch CPEs to BIMS. 3. Create an automatic deployment task and bind CPE software to virtual CPEs. 4. Create configuration files in USB flash drives and distribute the USB flash drives to branch network administrators. After obtaining a USB flash drive, a branch network administrator performs the following tasks: 1. Specify the username and password for accessing the Internet in the configuration file in the USB flash drive. Rename and save the file to a computer. 2. Copy the new file to the root of the USB flash drive. 3. Plug the USB flash drive into a CPE, and then power on the CPE. BIMS operations The CPE automatically accesses BIMS and installs the CPE software. The following sections describe the operations you must perform in BIMS for this example. Adding virtual CPEs to BIMS When you add virtual CPEs, choose the ACS Username authentication type. Configure only one ACS username for the CPEs at each branch. To add virtual CPEs to BIMS: 1. Click Service > BIMS > Resource Management > Add CPE. 114 Typical BIMS applications

115 2. On the Add CPE page, specify the following parameters: Basic information: Authentication Type Select ACS Username. CPE Name Enter the CPE name. ACS URL Enter the ACS URL. ACS Username Enter the ACS username for the CPE. The username must be unique in BIMS. ACS Password Generated Select Automatically Generated. CPE Class Select MSR CPE Group Select a CPE group. This item is available only when you have added a CPE group. 3. Click OK. The CPE that you added appears in the CPE List. 4. Repeat this procedure to add the remaining virtual CPEs to BIMS. Importing CPE software to BIMS 1. Click Service > BIMS > Configuration Management > Software Library. All CPE software is displayed in the Software List. 2. Click Import. 3. On the Import CPE Software page, click Source File to the right of the Source File field, and then click Browse. 4. In the Choose File to Upload dialog box, select the target software in your computer, and then click Open. The full path and name of the file you selected appears in the Source File field. 5. Confirm that this is the file you want to upload, and then click OK. The software file name appears in the Source File and Target File fields. 6. Modify the content of the Target File field to MSR 30-20, which appears as Software Name in the Software List. 7. Enter the version of the software you are importing. 8. Select the type of CPEs where the CPE software you import can be deployed: a. Click Select Class to the right of the Applicable CPEs field. b. Enter MSR in the Class Name field and click Query. c. Select the box for MSR in the Class List and click OK. The class you selected now appears in the Applicable CPE List. 9. Enter a description for the software you imported. 10. Click OK. The software you imported appears in the Software List. Creating an automatic deployment task This task binds the imported CPE software to the virtual CPEs and enables BIMS to automatically deploy the CPE software to the virtual CPEs after they access BIMS for the first time. To create an automatic deployment task by CPE model: 1. Click Service > BIMS > Configuration Management > Deployment Guide. The Deployment Guide page appears. Example 2: Deploying CPE configurations through a USB flash drive 115

116 2. Click the By CPE Model icon in the Auto Deploy Software field. The Auto Deploy Software page appears. 3. Click Select, and then select the software you want to deploy. 4. Set the following attributes to specify how the task is executed: Task Name Enter a task name. By default, the task name is task + current time. Description Enter the task description. 5. Click Select Class. 6. Enter MSR in the Class Name field and click Query. 7. Select the box for MSR in the Class List and click OK. If a virtual CPE that belongs to a class you specify accesses BIMS for the first time, the system automatically deploys the corresponding software to the CPE. 8. Click OK. Creating a USB configuration template 1. Click Service > BIMS > Configuration Management > Configuration Template. The Configuration Templates List appears. 2. Click Add. The Add Configuration Template page appears. 3. Specify the following information: Name Enter udisk_zero_pppoe.cfg. Template Type Select Segment. Segment Type Select Console. Folder Select RootFolder. Applicable CPEs Click Select Class. Enter MSR in the Class Name field and click Query. Select the box for MSR in the Class List and click OK. Description Enter a description for the configuration template. Content Enter the configuration file content in the Content field. For example: #This is for spoke to connect internet by PPPoE. interface Dialer1 link-protocol ppp dialer user USERNAME ppp pap local-user USERNAME password simple PASSWORD ip address ppp-negotiate dialer-group 1 dialer bundle 1 interface Ethernet0/0 port link-mode route pppoe-client dial-bundle-number 1 dialer-rule 1 ip permit ip route-static Dialer1 #This is to enable dynamic domain name resolution. dns resolve 116 Typical BIMS applications

117 dns server #This is for spoke to access ACS/BIMS. cwmp 4. Click OK. Exporting a USB boot file cwmp acs url cwmp acs username $${ACS_USERNAME} cwmp acs password simple $${ACS_PASSWORD} cwmp cpe inform interval enable #This is to enable http, so spoke can be accessed by web. ip http enable The configuration template you created appears in the template folder you selected. 1. Click Service > BIMS > Configuration Management > Configuration Template. The configuration templates and folders stored at the template folder root level are displayed in the Configuration Templates List. 2. Select udisk_zero_pppoe.cfg and click Export USB boot files. The Select Configuration Template area displays the path and name of the file you selected. 3. Click Select CPE. 4. On the CPE List dialog box, specify the query criteria and click Query. The CPE List displays all virtual CPEs that match the query criteria. 5. Select the target CPEs from the CPE List and click OK. The Export USB boot files page displays the CPEs you selected. 6. Click OK. 7. On the Download USB boot files page, click USB boot files and download the USB boot file to the root directory of a USB flash drive. The following is a USB boot file example: #This is for spoke to connect internet by PPPoE. interface Dialer1 link-protocol ppp dialer user USERNAME ppp pap local-user USERNAME password simple PASSWORD ip address ppp-negotiate dialer-group 1 dialer bundle 1 interface Ethernet0/0 port link-mode route pppoe-client dial-bundle-number 1 dialer-rule 1 ip permit ip route-static Dialer1 #This is to enable dynamic domain name resolution. dns resolve Example 2: Deploying CPE configurations through a USB flash drive 117

118 dns server #This is for spoke to access ACS/BIMS. cwmp cwmp acs url cwmp acs username rt1 cwmp acs password simple 5WVZIvg cwmp cpe inform interval enable #This is to enable http, so spoke can be accessed by web. ip http enable 8. Rename the exported file to xxx. autodeploy.cfg and distribute the USB flash drive to a branch network administrator. For example, rename the file Router1.cfg to Router1.autodeploy.cfg for branch 1, and rename the file Router2.cfg to Router2.autodeploy.cfg for branch 2. Booting a CPE from a USB flash drive This task is for a branch network administrator to perform: 1. Specify the username and password for accessing the Internet in the configuration file in the USB flash drive, and rename and save the file to a computer. 2. Copy the new file to the root directory of the USB flash drive. 3. Plug the USB flash drive into a CPE and then power on the CPE. The CPE boots from the USB flash drive, loads the configurations, and automatically accesses BIMS. When identifying the state of the CPE as online, BIMS automatically deploys the CPE software to the CPE. Example 3: Deploying CPEs in branch offices Scenario description As a network administrator working at company headquarters, you must manage all CPEs, including those located on different branches. You are assigned to: Upgrade the current software version of all CPEs whose class is MSR20 10 to the latest version V1.5. When a MSR20 10 CPE accesses the company network for the first time, deploy the latest version (V1.5) of CPE software to it. The network topology of the CPE devices for this example is shown in Figure Typical BIMS applications

119 Figure 18 Network topology of CPE devices Example 3 Task analysis To execute this scenario, perform the following tasks: 1. Configure BIMS information on CPE devices. 2. Import the new software version to BIMS. 3. Create a software deployment task for upgrading the software on all MSR20 10 CPEs managed by BIMS. 4. Create an automatic software deployment task to deploy the new version of software to the newly-added MSR20 10 CPEs. The process of automatically deploying a CPE through BIMS is shown in Figure 19. Example 3: Deploying CPEs in branch offices 119

120 Figure 19 Automatically deploying a CPE Process description The following steps describe the process shown in Figure 19: 1. Plan and configure BIMS authentication users for each branch, and then inform the administrators in each branch of the BIMS URL, connection username, and password. The administrators in the branches perform CPE initial configurations on the CPE devices, including setting the BIMS URL and connection information. NOTE: Connection usernames and passwords configured on CPE devices must match those configured in BIMS. Otherwise, the CPEs cannot pass BIMS authentication. 2. Import the latest CPE software (V1.5) to BIMS. 3. Create software deployment tasks for deploying the MSR20 10 CPEs. BIMS operations An MSR20 10 CPE boots. The CPE sends a TR-069 connection request to BIMS. BIMS authenticates the request, checking whether the username and password in the request match those configured for BIMS authentication users or the common password parameter. After a CPE passes authentication, BIMS sends the software to the CPE. The CPE applies the software and sends the operation event (Success or Fail) to BIMS. The following information describes the operations you must perform in BIMS for this example. Configuring BIMS information on CPE For those MSR20 10 CPEs that are added into your network, you must configure the BIMS URL, connection username and password on those devices. To configure BIMS information on a CPE: 1. Log on to an MSR20 10 CPE that are added into your network. 120 Typical BIMS applications

121 2. Configure the BIMS URL, connection username, and password, as shown in Figure 20. Figure 20 Initial configuration command lines NOTE: The commands vary depending on the device type. For more information, see the user guide for the corresponding device. Importing CPE software to BIMS This task imports the latest version (V1.5) of CPE software saved in your local client to BIMS. To import the CPE software: 1. Click Service > BIMS > Configuration Management > Software Library. The Software List appears. 2. Click Import On the Import CPE Software page, click the Source File to the right of the Source File field, and then click Browse On the Choose File to Upload dialog box, select the software file, and then click Open. The full path and name of the file you selected appears in the Source File field. 5. Click OK. The software file appears in both the Source File and Target File fields. 6. Set the Software Version to V Click Select Class, select the CPE class HP MSR20 10 from the Class List, and then click OK. 8. Enter a brief description of the software, and then click OK. For more information, see "Deploying CPE software." Creating a software deployment task This task upgrades the software on the HP MSR20 10 CPEs currently managed by BIMS. To create an automatic software deployment task: 1. Click Service > BIMS > Configuration Management > Deployment Guide. 2. On the Deployment Guide page, click the Deploy Software icon. 3. On the Deploy Software page, select the software file in the CPE Software field. 4. Schedule a time to execute the task. For example, if you want to deploy the software to all HP 9508 devices at 23:00:00 on January 20, 2013, select Scheduled in the Operation Time field, click the Calendar icon, and then set the data and time to :00: Enter a brief description for the task. 6. Click Select CPE, and then search for all HP MSR20 10 devices listed in the Query CPE dialog box. 7. Select the check boxes of the HP MSR20 10 devices, and then click OK. The selected devices are displayed in the CPE-to-Deploy List, where you can view the Check result of each device. Example 3: Deploying CPEs in branch offices 121

122 8. Click OK. You can view the execution result of the task on the Deployment Task page. For more information, see "Managing deployment tasks." Creating an automatic software deployment task This task deploys the software V1.5 to the HP MSR20 10 CPEs that are added into your network. To create an automatic software deployment task: 1. Click Service > BIMS > Configuration Management > Deployment Guide. 2. On the Deployment Guide page, click the By CPE Class icon in the Auto Deploy Software area. 3. Select the software file in the CPE Software field. 4. Enter a brief description for the task. 5. Click Select Class, select the check box for the HP MSR20 10 class, and then click OK. The HP MSR20 10 class appears in the Class List. 6. Click OK. For more information, see "Automatically deploying CPE software." You can view the execution result of the task on the Deployment Task page. For more information, see "Managing deployment tasks." Example 4: BIMS working cooperatively with IVMS Similar to BIMS, IPsec VPN Manager System (IVMS) is an add-on service module of the HP IMC base platform, which facilitates managing and monitoring IPsec VPN and DVPN. A typical application of BIMS is cooperating with IVMS to create IPsec tunnels and deploy IPsec VPN service to CPEs. Scenario description Your company is using the IMC base platform and its service components BIMS and IVMS to monitor and manage network devices and ensure VPN security. The network topology of the company is shown in Figure Typical BIMS applications

123 Figure 21 Network topology of CPE devices Example 4 Task analysis As network administrator, you want to enable IVMS to deploy its VPN tasks to CPEs managed by BIMS. To use the cooperation schema of BIMS and IVMS in the network shown in Figure 21, you can set the core switch as the hub device, and the two CPEs (CPE A and CPE B) as spoke devices, and then create the IPsec tunnel between the hub and spoke devices. The workflow is as follows: 1. CPE A and CPE B access the Internet through ADSL and are assigned dynamic IP addresses. 2. An operator adds CPE records for CPE A and CPE B in BIMS to create two virtual CPEs. NOTE: In this schema, you cannot use the BIMS zero-configuration solution. 3. CPE A and CPE B boot and send connection requests to BIMS. 4. BIMS authenticates the two CPEs. After the two CPEs pass the authentication, BIMS adds them as real CPEs, which means the CPEs can be practically managed by BIMS. For more information, see "Example 3: Deploying CPEs in branch offices." 5. Through setting the device service parameters, IVMS is authorized to access BIMS device information. It obtains information about BIMS devices using SOAP, and imports the BIMS devices. 6. An operator configures IPsec VPN parameters in IVMS, such as network domain. 7. IVMS generates the IPsec VPN deployment task, and the task is synchronized to BIMS. 8. BIMS deploys the IPsec VPN configuration to both CPEs, creating an IPsec VPN between the hub device (at the headquarters) and the CPEs (at the branches). 9. The operator views the execution results of the task in BIMS. For more information, see HP IMC IPsec VPN Manager System Administrator Guide. Example 5: Using CPE additional information The additional information function is a flexible tool that helps you customize various information for marking a CPE device. Additional information can be used as a variable in the configuration Example 5: Using CPE additional information 123