Desktop LP - Connect Guide. Version 2.1 February 2016

Transcription

1 Version 2.1 February 2016 Desktop LP - Connect Guide

2 Copyright 2016 iwebgate. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of iwebgate as provided by the explicit terms and conditions of our license agreement. Basic Rights of Use Thank you for choosing iwebgate. Registration of your product is required during the installation process outlined in this document. Registration of a single product entitles you to begin using the product for the specific purposes of the product. Additional licensing might be required to use additional features. For more information about iwebgate, visit us at Trademarks Microsoft, Windows, Windows NT, and Vista are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions To ensure proper operational function and/or reliability of the product is maintained, iwebgate reserves the right to make changes to the product described within this document, via electronic means or otherwise, without notice. iwebgate does not assume any liability that may occur due to the use, or application of, the product described herein.

3 Table of Contents Introduction 4 1. Add a User in VSP 4 2. Add a Host Computer 6 3. Configure Remote Desktop Services Enable Remote Desktop Services Adding Multiple User Accounts Adjust Firewall Settings Disable Sleep Mode Remove Visual Effects Use iconnect 16

4 Introduction This guide will show those with an on premise Virtual Segmentation Platform (VSP) how to configure Desktop LP to allow remote connections to computers that the VSP can then reach on the internal network. Those with an off premise VSP should use the Device LinkUp + RDP Guide. The steps for configuring Desktop LP are: 1. Add a User in VSP 2. Add Host Computer in Desktop LP 3. Configure Remote Desktop Service 4. Use Desktop LP to connect Requirements: Windows Professional Edition or greater Administrator login credentials to the Virtual Segmentation Platform (VSP) 1. Add a User in VSP Log into the Virtual Segmentation Platform (VSP) with your administrator credentials. 4

5 Click User Manager on the Administration menu of the Virtual Segmentation Platform (VSP). Click the add user icon. Give a username for the account before clicking Save. 5

6 2. Add a Host Computer Add a RDP host computer by clicking Desktop LP on the VSP sidebar. Add remote connections by clicking Add Host Computer. 6

7 Name the new connection and choose a connection type from the drop-down list. Click General to provide the name and IP information including the port and domain name for the new connection. Click Access and add the user created in Step 1 to Desktop LP. 7

8 3. Configure Remote Desktop Services 3.1 Enable Remote Desktop Services Open Allow remote access to your computer. In System Properties Remote tab, check Allow remote connections to this computer and Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended). 8

9 Save the new System Properties settings by clicking OK. 9

10 3.1.1 Adding Multiple User Accounts Click Select Users. To add a RDP authenticated Windows user, click Add. This user may already have access granted. 10

11 Type in the username before clicking Check Names. Click Check Names, and click OK: 11

12 The user will now be listed in the box. Click OK. Save the new System Properties settings by clicking OK. In standard Windows installations, this will not allow multiple users to work on the computer simultaneously. 12

13 3.2 Adjust Firewall Settings On the Windows machine receiving the RDP connection, go to Windows Firewall settings in Control Panel and click Allow an app or feature through Windows Firewall. Ensure that private is checked for Remote Desktop. Make sure to secure the firewall again after the connection is made. 13

14 3.2 Disable Sleep Mode If the target machine goes into sleep mode, the remote connection will disconnect. If the machine to which you are connecting with Remote Desktop is a Windows machine, navigate to Power Options in Control Panel before clicking Change powersaving settings. Click Change when the computer sleeps. In the Put the computer to sleep dropdown, select Never. 14

15 3.3 Remove Visual Effects It is recommended to remove visual effects on the remote Windows to improve user experience. Using the search function or Control Panel, navigate to Adjust the appearance and performance of Windows. In the Visual Effects tab, choose Adjust for best performance. 15

16 4. Use iconnect On the computer you are connecting from, log into the VSP using the login credentials for the new VSP user created in Step 1. Click Desktop LP. 16

17 Click the connect button next to the computer you want to connect to. Open the RDP file that is downloaded: On Windows, click Connect in the popup to establish the Remote Desktop connection. 17

18 Enter the Windows user credentials before clicking OK. The Remote Desktop session is established. If the password is entered incorrectly or if too much time passed before the password was entered, click the connect button again in the VSP. 18

19 Version 2.1 February 2016