PageScope Enterprise Suite Ver. 3.1 Installation Guide

Transcription

1 PageScope Enterprise Suite Ver. 3.1 Installation Guide Enterprise Suite

2 Contents 1 Summary 1.1 Introduction About Device Manager Basic functions Add-on (extension) applications Configuration of Enterprise Suite System requirements Network environment Server Plugin for Biometric Authentication Manager Gateway for Biometric Authentication Manager Registration Tool My Print Manager Port/My Print Notifier ImageConverter AddressImporter Installing.NET Framework For Windows 8 / Windows For Windows Server 01 / Windows Server 01 R Adding an exception Adding an exception (to create the database on another computer) Client computer General setup operation Installation Server settings Settings with Admin Console Settings with Device Manager Setting up the device Registering a license Enterprise Suite i

3 Licenses.1 License types...-1 Trial license License registration and available functions License registration flow Enterprise Suite Installation and Settings 3.1 Introduction Precautions on databases Installation of IIS (Internet Information Services) Installing IIS (For Windows Server 003, or Windows Server 003 R) Installing IIS (Windows Vista, Windows 7, Windows 8 or Windows 8.1) Installing IIS (For Windows Server 008 or Windows Server 008 R) Installing IIS (For Windows Server 01 or Windows Server 01 R) IIS Settings Installing basic modules Installing.NET Framework Installing SQL Server Enterprise Suite Installation Simplified Installation and Custom Installation Simplified Installation Custom Installation Setting up SSL communication Creating a server certificate request Creating a server certificate request Sending a server certificate request to a certificate authority (CA) Installing the certificates Procedure for installing the certificate Specifying the SSL encrypted communication for a Web site or an alias Procedure for specifying the SSL encrypted communication settings Enterprise Suite ii

4 3.6 Using the installation settings file Creating an installation settings file Using the installation settings file for installation Installing Attached Tools 4.1 Authentication Manager Installing Plugin for Biometric Authentication Manager Installing Gateway for Biometric Authentication Manager Enabling basic authentication (Windows Server 008 or Windows Server 008 R) Preparation of the server certificates (For Windows Server 003 (IIS6)) (For Windows Vista/Windows 7/Windows Server 008 (IIS7/IIS7.5)) Publishing the server certificates (For Windows Server 003 (IIS6)) (For Windows Vista/Windows 7/Windows Server 008 (IIS7/IIS7.5)) Installing Gateway for Biometric Authentication Manager When Windows authentication is selected as a method to connect to the database: Registering a license Registering the biometric authentication server If installation was not successful Installing Registration Tool My Print Manager When a Print Server Is Not Used When a Print Server Is Used Before You Begin Installing My Print Manager Port Installation Procedure Installing My Print Manager Port for Print Server Installation Procedure Installing My Print Notifier Installation Procedure My Panel Manager Installing ImageConverter Installing AddressImporter Enterprise Suite iii

5 5 Uninstallation 5.1 Uninstalling Enterprise Suite Uninstallation procedure Uninstalling the attached tool (Authentication Manager) Uninstalling Plugin for Biometric Authentication Manager Uninstallation procedure Uninstalling Gateway for Biometric Authentication Manager Uninstalling Registration Tool Uninstalling the attached tool (My Print Manager) Uninstalling My Print Manager Port Uninstalling My Print Manager Port for Print Server Uninstallation Procedure Uninstalling My Print Notifier Uninstalling the attached tool (My Panel Manager) Uninstalling ImageConverter Uninstalling AddressImporter Rules Based Printing Option Extension 6.1 System requirements Installation Uninstallation Enterprise Suite iv

6 About this product Enterprise Suite is a generic name for applications required to perform account management and rights management of output devices used in offices, ubiquitous printing, and panel settings or management for each user. It allows you to use various functions in conjunction with the device by adding add-on (function expansion) applications to Device Manager that provides the basic functions. Abbreviation of product names This manual describes product names with the following abbereviations. Product Name KONICA MINOLTA PageScope Enterprise Suite KONICA MINOLTA PageScope Net Care Device Manager KONICA MINOLTA PageScope Authentication Manager KONICA MINOLTA PageScope Account Manager KONICA MINOLTA PageScope My Panel Manager KONICA MINOLTA PageScope My Print Manager Abbrev. Enterprise Suite Device Manager Authentication Manager Account Manager My Panel Manager My Print Manager Enterprise Suite v

7 About this manual This installation guide explains how to install and uninstall the Enterprise Suite server and tools used by administrators. It also describes the operating environment and licenses. Information on how to install the following user tools is also described in the user's guide that comes with the relevant application. User tool ImageConverter AddressImporter My Print Manager Port My Print Notifier User's guide My Panel Manager User's Guide My Panel Manager User's Guide My Print Manager User's Guide My Print Manager User's Guide Information on the following tool is also described in "My Print Manager Administrator's Guide". - My Print Manager Port for Print Server Enterprise Suite vi

8 Trademarks and registered trademarks Trademark acknowledgements KONICA MINOLTA, KONICA MINOLTA logo and PageScope are registered trademarks or trademarks of KONICA MINOLTA, INC. Microsoft, SQL Server and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mozilla and Firefox are trademarks of the Mozilla Foundation. Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries. Apple and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Safari is a trademark of Apple Inc. All other company and product names are either trademarks or registered trademarks of their respective companies. RSA BSAFE RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries. License information This product includes RSA BSAFE Cryptographic software from EMC Corporation. Enterprise Suite vii

9 Dialog boxes The dialog boxes that appear in this document may differ from those that appear on your PC, depending on the installed devices, specified settings, and PC that you are using. Note Unauthorized reproduction, translation or duplication of this document, whether in its entirety or in part, is strictly prohibited. The contents of this document are subject to change without notice. Copyright 010 KONICA MINOLTA, INC. All rights reserved. Enterprise Suite viii

10 Summary 1 1 Summary 1.1 Introduction Enterprise Suite is a generic name for applications required to perform account management and rights management of devices (MFPs and printers) used in offices, ubiquitous printing, and panel settings or management for each user. It allows you to use various functions in conjunction with the device by adding add-on (function expansion) applications to Device Manager that provides the basic functions About Device Manager Device Manager is utility software designed to centrally manage the configuration and status check of devices on the network as well as user information. It works in conjunction with MFPs and printers that are connected to the network to offer a variety of solutions, including reduced device management costs, efficient use of the device, and enhanced security. Operation status of multiple devices such as MFPs and printers can be checked in real time via a Web browser, allowing for multi-setting of various items, and the automatic notification of MFP status information and counter data. Basic functions Device Manager provides the following basic functions. - Device List Manages device information. - User List Manages user information. - Counter Reader Checks the device usage status. - Server Settings Specifies various settings of Enterprise Suite. - Admin Console Specifies the settings for connecting to the database for Enterprise Suite, backs up and restores the database, and changes the password of the system administrator. Enterprise Suite 1-1

11 Summary Add-on (extension) applications Add-on (extension) applications make more advanced functions available in addition to the basic functionality of Device Manager. - Authentication Manager Authentication Manager is utility software designed to centrally manage devices, such as MFPs on the network. When used in a Web browser, Authentication Manager can manage accounts, users and external servers used by the network devices, total copies and prints, and apply specified function limitations. - Account Manager Account Manager is utility software designed to centrally manage devices, such as MFPs on the network. By using Account Manager in a Web browser, the usage and costs for each account or each user of network devices can be totaled and analyzed. - My Panel Manager My Panel Manager is network-based software designed to manage personal address books and panels used on MFPs and other devices. By using My Panel Manager, the address information and panel settings of each user can be managed easily in a Web browser. - My Print Manager My Print Manager is an application used to spool print job in a folder on the network for each user. Using My Print Manager, the spooled print job can be printed from any device. Note The add-on applications do not function by themselves. Enterprise Suite 1-

12 Summary 1 To use add-on applications, the following prerequisites must be satisfied. - Device Manager is running. - Add-on applications have been installed. - Module licenses and the required number of device licenses have been obtained and registered. (For paid add-ons) - Add-on applications have been enabled in the devices. (For paid addons) Reminder For details on Enterprise Suite licenses, refer to "Licenses" on page Configuration of Enterprise Suite Enterprise Suite consists of the following elements. - Database Centrally manages device and user information. It uses Microsoft SQL Server. - Web applications A Web browser is used to access Enterprise Suite. Web applications interact with a database to transmit information necessary for a Web browser. Web applications use IIS (Internet Information Services). Enterprise Suite 1-3

13 Summary 1 1. System requirements 1..1 Network environment Enterprise Suite runs in the following environment. Network The TCP/IP protocol must be configured correctly. 1.. Server The following operating systems, hardware and software are required to run Enterprise Suite. Operating system Hardware Software Windows Vista Business (3bit/64bit) (SP or later) * Windows Vista Enterprise (3bit/64bit) (SP or later) * Windows Vista Ultimate (3bit/64bit) (SP or later) * Windows 7 Professional (3bit/64bit) (SP1 or later) * Windows 7 Enterprise (3bit/64bit) (SP1 or later) * Windows 7 Ultimate (3bit/64bit) (SP1 or later) * Windows 8 Pro (3bit/64bit)* / Windows 8.1 Pro (3bit/64bit) * Windows 8 Enterprise (3bit/64bit)* / Windows 8.1 Enterprise (3bit/64bit)* Windows Server 003, Standard Edition (SP or later) * Windows Server 003, Standard x64 Edition (SP or later) * Windows Server 003, Enterprise Edition (SP or later) * Windows Server 003, Enterprise x64 Edition (SP or later) * Windows Server 003 R, Standard Edition (SP or later) * Windows Server 003 R, Standard x64 Edition (SP or later) * Windows Server 003 R, Enterprise Edition (SP or later) * Windows Server 003 R, Enterprise x64 Edition (SP or later) * Windows Server 008 Standard (3bit/64bit) (SP or later) * Windows Server 008 Enterprise (3bit/64bit) (SP or later) * Windows Server 008 Standard without Hyper-V (3bit/64bit) (SP or later) * Windows Server 008 Enterprise without Hyper-V (3bit/64bit) (SP or later)* Windows Server 008 R Standard (SP1 or later) * Windows Server 008 R Enterprise (SP1 or later) * Windows Server 01 Standard* Windows Server 01 R Standard* CPU: Intel Core Duo E GHz or higher RAM: 3GB or more Hard disk drive: 500 MB or more (for installation) Microsoft.NET Framework: Both of the following versions are required..net Framework.0 (SP or later) or 3.5 (SP1 or later).net Framework 4.0 or later (If you are using Windows 8, Windows 8.1, Windows Server 01 or Windows Server 01 R, install.net Framework 3.5, which is required to operate this software, separately. For details on installing.net Framework 3.5, refer to "Installing.NET Framework 3.5" on page 1-11.) Microsoft Internet Information Services 5.0 or later Microsoft SQL Server 005 Express/Standard/Enterprise Microsoft SQL Server 008 Express/Standard/Enterprise Microsoft SQL Server 008 R Express/Standard/Enterprise Microsoft SQL Server 01 Express/Standard/Enterprise * An exception must be added with Windows Firewall. Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-4

14 Summary Plugin for Biometric Authentication Manager OS Hardware Software Windows Vista Business (3bit/64bit) (SP or later) Windows 7 Professional (3bit/64bit) (SP1 or later) Windows Server 003, Standard Edition (3bit) (SP or later) Windows Server 003, Enterprise Edition (3bit) (SP or later) Windows Server 003 R, Standard Edition (3bit) (SP or later) Windows Server 003 R, Enterprise Edition (3bit) (SP or later) Windows Server 008 Standard (3bit/64bit) (SP or later) Windows Server 008 Enterprise (3bit/64bit) (SP or later) Windows Server 008 R Standard (SP1 or later) Windows Server 008 R Enterprise (SP1 or later) Not supported in Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R at this time. CPU: GHz or higher RAM: 51 MB or more Hard disk drive: 500 MB or more (for installation) Microsoft.NET Framework: Both of the following versions are required..net Framework.0 (SP or later) or 3.5 (SP1 or later).net Framework 4.0 or later Microsoft Internet Information Services 5.0 or later Microsoft SQL Server 005 Express/Standard/Enterprise Microsoft SQL Server 008 Express/Standard/Enterprise Microsoft SQL Server 008 R Express/Standard/Enterprise Microsoft SQL Server 01 Express/Standard/Enterprise Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-5

15 Summary Gateway for Biometric Authentication Manager OS Windows Vista Business (3bit/64bit) (SP or later) Windows 7 Professional (3bit/64bit) (SP1 or later) Windows Server 003, Standard Edition (3bit) (SP or later) Windows Server 003, Enterprise Edition (3bit) (SP or later) Windows Server 003 R, Standard Edition (3bit) (SP or later) Windows Server 003 R, Enterprise Edition (3bit) (SP or later) Windows Server 008 Standard (3bit/64bit) (SP or later) Windows Server 008 Enterprise (3bit/64bit) (SP or later) Windows Server 008 R Standard (SP1 or later) Windows Server 008 R Enterprise (SP1 or later) Not supported in Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R at this time. Software Microsoft.NET Framework.0 (SP or later) < Windows Server 003> Microsoft.NET Framework 3.5 (SP1 or later) <Windows Vista and Windows Server 008> (.NET Framework, required to operate Enterprise Suite, is installed in Windows 7 and Windows Server 008 R as standard) Microsoft Internet Information Services 5.0 or later Microsoft SQL Server 005 Express/Standard/Enterprise Microsoft SQL Server 008 Express/Standard/Enterprise Microsoft SQL Server 008 R Express/Standard/Enterprise Microsoft SQL Server 01 Express/Standard/Enterprise Environment The Web server should be operating via ASP.NET.0. Refer to the Readme file for the latest information about the operating environment. Note When installing Gateway for Biometric Authentication Manager on one of the following operating systems, be sure to install the Basic Authentication role service on Microsoft Internet Information Services (IIS). - Windows 7 - Windows Server Windows Server 008 R In that case, the password for the impersonation account must satisfy the following minimum requirements. - The password must not contain major part of your account name or the full name. - The password is six or more characters long. - The password contains characters from at least three of the following four categories. "English upper case characters (A-Z)", "English lower case characters (a-z)", "Decimal digits (0-9)", and "Non-alphanumeric (e.g.,!, $, #, %,)" Enterprise Suite 1-6

16 Summary Registration Tool OS Hardware Software External authentication device Windows Vista Business (3bit) (SP or later) Windows Vista Enterprise (3bit) (SP or later) Windows Vista Ultimate (3bit) (SP or later) Windows 7 Professional (3bit) (SP1 or later) Windows 7 Enterprise (3bit) (SP1 or later) Windows 7 Ultimate (3bit) (SP1 or later) Windows 8 Pro (3bit) / Windows 8.1 Pro (3bit) Windows 8 Enterprise (3bit) / Windows 8.1 Enterprise (3bit) According to the operating system being used Microsoft.NET Framework 3.5 (SP1 or later) <Windows Vista, Windows 8 and Windows 8.1> (.NET Framework, required to operate this software, is installed in Windows 7 as standard. If you are using Windows 8, Windows 8.1, install.net Framework 3.5, which is required to operate this software, separately. For details on installing.net Framework 3.5, refer to "Installing.NET Framework 3.5" on page 1-11.) AU-101 AU-10 AU-01 AU-01H Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-7

17 Summary My Print Manager Port/My Print Notifier OS Windows Vista Home Basic (SP or later) Windows Vista Home Premium (SP or later) Windows Vista Ultimate (SP or later) Windows Vista Business (SP or later) Windows Vista Enterprise (SP or later) Windows Vista Home Basic x64 Edition (SP or later) Windows Vista Home Premium x64 Edition (SP or later) Windows Vista Ultimate x64 Edition (SP or later) Windows Vista Business x64 Edition (SP or later) Windows Vista Enterprise x64 Edition (SP or later) Windows 7 Home Premium (SP1 or later) Windows 7 Professional (SP1 or later) Windows 7 Enterprise (SP1 or later) Windows 7 Ultimate (SP1 or later) Windows 7 Home Premium x64 Edition (SP1 or later) Windows 7 Professional x64 Edition (SP1 or later) Windows 7 Enterprise x64 Edition (SP1 or later) Windows 7 Ultimate x64 Edition (SP1 or later) Windows 8 (3bit/64bit) / Windows 8.1 (3bit/64bit) Windows 8 Pro (3bit/64bit) / Windows 8.1 Pro (3bit/64bit) Windows 8 Enterprise (3bit/64bit) / Windows 8.1 Enterprise (3bit/64bit) Windows Server 003, Standard (SP or later) Windows Server 003, Enterprise (SP or later) Windows Server 003 R, Standard (SP or later) Windows Server 003 R, Enterprise (SP or later) Windows Server 003, Standard x64 Edition (SP or later) Windows Server 003, Enterprise x64 Edition (SP or later) Windows Server 003 R, Standard x64 Edition (SP or later) Windows Server 003 R, Enterprise x64 Edition (SP or later) Windows Server 008 Standard (SP or later) Windows Server 008 Enterprise (SP or later) Windows Server 008 Standard x64 Edition (SP or later) Windows Server 008 Enterprise x64 Edition (SP or later) Windows Server 008 Standard without Hyper-V (3bit/64bit)(SP or later) Windows Server 008 Enterprise without Hyper-V (3bit/64bit)(SP or later) Windows Server 008 R Standard (SP1 or later) Windows Server 008 R Enterprise (SP1 or later) Windows Server 01 Standard Windows Server 01 R Standard Software Microsoft.NET Framework.0 (SP or later) <Windows Server 003> Microsoft.NET Framework 3.5 (SP1 or later) <Windows Vista, Windows Server 008, Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R> (.NET Framework, required to operate this software, is installed in Windows 7 and Windows Server 008 R as standard.) Hardware System requirements for the supported OS Display 800 x 600 pixels or more with 16-bit color or higher Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-8

18 Summary ImageConverter OS Windows Vista Business (3bit/64bit) (SP or later) Windows Vista Enterprise (3bit/64bit) (SP or later) Windows Vista Ultimate (3bit/64bit) (SP or later) Windows 7 Professional (3bit/64bit) (SP1 or later) Windows 7 Enterprise (3bit/64bit) (SP1 or later) Windows 7 Ultimate (3bit/64bit) (SP1 or later) Windows 8 Pro (3bit/64bit) / Windows 8.1 Pro (3bit/64bit) Windows 8 Enterprise (3bit/64bit) / Windows 8.1 Enterprise (3bit/64bit) Windows Server 003 Standard Edition (SP or later) Windows Server 003 Enterprise Edition (SP or later) Windows Server 003 Standard x64 Edition (SP or later) Windows Server 003 Enterprise x64 Edition (SP or later) Windows Server 003 R Standard Edition (SP or later) Windows Server 003 R Enterprise Edition (SP or later) Windows Server 003 R Standard x64 Edition (SP or later) Windows Server 003 R Enterprise x64 Edition (SP or later) Windows Server 008 Standard (3bit/64bit) (SP or later) Windows Server 008 Enterprise (3bit/64bit) (SP or later) Windows Server 008 Standard without Hyper-V (3bit/64bit) (SP or later) Windows Server 008 Enterprise without Hyper-V (3bit/64bit) (SP or later) Windows Server 008 R Standard (SP1 or later) Windows Server 008 R Enterprise (SP1 or later) Windows Server 01 Standard Windows Server 01 R Standard Software Microsoft.NET Framework.0 (SP or later) <Windows Server 003> Microsoft.NET Framework 3.5 (SP1 or later) <Windows Vista, Windows Server 008, Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R> (.NET Framework, required to operate this software, is installed in Windows 7 and Windows Server 008 R as standard. If you are using Windows 8, Windows 8.1, Windows Server 01 or Windows Server 01 R, install.net Framework 3.5, which is required to operate this software, separately. For details on installing.net Framework 3.5, refer to "Installing.NET Framework 3.5" on page 1-11.) Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-9

19 Summary AddressImporter OS Windows Vista Business (3bit/64bit) (SP or later) Windows Vista Enterprise (3bit/64bit) (SP or later) Windows Vista Ultimate (3bit/64bit) (SP or later) Windows 7 Professional (3bit/64bit) (SP1 or later) Windows 7 Enterprise (3bit/64bit) (SP1 or later) Windows 7 Ultimate (3bit/64bit) (SP1 or later) Windows 8 Pro (3bit/64bit) / Windows 8.1 Pro (3bit/64bit) Windows 8 Enterprise (3bit/64bit) / Windows 8.1 Enterprise (3bit/64bit) Windows Server 003 Standard Edition (SP or later) Windows Server 003 Enterprise Edition (SP or later) Windows Server 003 Standard x64 Edition (SP or later) Windows Server 003 Enterprise x64 Edition (SP or later) Windows Server 003 R Standard Edition (SP or later) Windows Server 003 R Enterprise Edition (SP or later) Windows Server 003 R Standard x64 Edition (SP or later) Windows Server 003 R Enterprise x64 Edition (SP or later) Windows Server 008 Standard (3bit/64bit) (SP or later) Windows Server 008 Enterprise (3bit/64bit) (SP or later) Windows Server 008 Standard without Hyper-V (3bit/64bit) (SP or later) Windows Server 008 Enterprise without Hyper-V (3bit/64bit) (SP or later) Windows Server 008 R Standard (SP1 or later) Windows Server 008 R Enterprise (SP1 or later) Windows Server 01 Standard Windows Server 01 R Standard Software Microsoft.NET Framework.0 (SP or later) <Windows Server 003> Microsoft.NET Framework 3.5 (SP1 or later) <Windows Vista, Windows Server 008, Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R> (.NET Framework, required to operate this software, is installed in Windows 7 and Windows Server 008 R as standard. If you are using Windows 8, Windows 8.1, Windows Server 01 or Windows Server 01 R, install.net Framework 3.5, which is required to operate this software, separately. For details on installing.net Framework 3.5, refer to "Installing.NET Framework 3.5" on page 1-11.) Refer to the Readme file for the latest information about the operating environment. Enterprise Suite 1-10

20 Summary Installing.NET Framework 3.5 If you are using Windows 8, Windows 8.1, Windows Server 01, Windows Server 01 R, install.net Framework 3.5 separately with the following procedures. For Windows 8 / Windows Right-click the Start screen, and then click [All apps] - [Control Panel] - [Programs and Features] - [Turn Windows features on or off]. Select the ".NET Framework 3.5" check box, and click [OK]. 3 Complete the installation according to the instructions shown. For Windows Server 01 / Windows Server 01 R 1 Click [Add Roles and Features] from "Dashboard" in "Server Manager" to start "Add Roles and Features Wizard". In the "Before You Begin" page, click [Next]. 3 In the "Select installation type" page, select "Role-based or featurebased installation", and click [Next]. 4 In the "Select Target Server" page, select the server for installation, and click [Next]. 5 In the "Select Server Roles" page, click [Next]. 6 In the "Feature Selection" page, select the ".NET Framework 3.5 Features" check box, and click [Next]. 7 In the "Confirm Installation Selections" page, select the "Restart the destination server automatically if required" check box, and click [Install]. 8 After installation is completed, the server restarts automatically. Enterprise Suite 1-11

21 Summary Adding an exception Depending on the operating system installed on the server, it may be necessary to add an exception. Refer to the following information when adding the exception. However, if the [Automatically add to Windows Firewall exception list] check box is selected during installation, the "excepted program" and "port number" are registered automatically. Confirm "Other Settings". Function Excepted program Port number Other settings Other settings (For Windows Vista/Windows Server 008) Details (Directory where Enterprise Suite is installed) \bin\release\psescorescheduler.exe (Directory where Enterprise Suite is installed) \Plugin\Prof\KmProf- Service.exe (Only when My Panel Manager is installed) (Directory where Enterprise Suite is installed) \ESC\bin\wrapper.exe (only when Enterprise Suite Terminal Service is used) Note The default installation directory of Enterprise Suite is "C:\Program Files\KONICA MINOLTA\PageScope Enterprise Suite" (Device Manager) 5000 (Authentication Manager) (My Print Manager) 4096 (Enterprise Suite Terminal Service) Note If the port number has been changed during the installation of Enterprise Suite, the changed port number must be added as an exception. Change the settings on the [Advanced] tab as described below. Select the [Local Area Connection] check box. Click the [Settings] button and select the [Web Server (HTTP)] check box on the [Services] tab. If SSL is enabled, select the [Secure Web Server (HTTPS)] check box. Change the settings on the [Advanced] tab as described below. Select the [Local Area Connection] check box. Change the settings on the [Exceptions] tab as described below. Select the [World Wide Web Service (HTTP)] check box. If SSL is enabled, select the [Secure World Wide Web Service (HTTPS)] check box. Enterprise Suite 1-1

22 Summary 1 Function Other settings (For Windows 7 / Windows Server 008 R / Windows 8 / Windows 8.1 / Windows Server 01 / Windows Server 01 R) Details Select [Advanced settings] - [Overview] - [Windows Firewall Properties], and change the settings in each tab as described below. Select the [Domain Profile] tab - [Private Profile] tab - [Public Profile] tab - [State] - [Customize], and then select the [Local Area Connection] check box. If SSL is enabled, change the settings for [Inbound Rules] under [Advanced settings] - [Overview], as described below. Select [World Wide Web Service (HTTPS Traffic)], and click [Enable Rules] Adding an exception (to create the database on another computer) To create the database for Enterprise Suite on another computer on the network, add an exception to the computer on which the database is to be created according to the following information. Function Excepted program Details Sqlservr.exe "Sqlservr.exe" is located in the following directory. For Microsoft SQL Server 005: C: \Program Files\Microsoft SQL Server\MSSQL.x\MSSQL\Binn\Sqlservr.exe For Microsoft SQL Server 008: C:\Program Files\Microsoft SQL Server\MSSQL10.[instancename]\MSSQL\Binn\Sqlservr.exe Port number UDP port: 137, 1434 TCP port: 139 Note The characters in "instance name" and "x" in "MSSQL.x" vary depending on your environment. Change them depending on your environment. Reminder The characters in "instance name" and "x" in "MSSQL.x" to be used for specifying the excepted program can be checked in the following procedure. - "Instance Name": Use the character string displayed in [Instance Name] in the "Database Settings" page of the "Enterprise Suite installer". For details, refer to "Enterprise Suite Installation" on page "x" in "MSSQL.x": In Control Panel, open [Administrative Tools], and then select [Services]. Open the Properties dialog box of SQL Server ([Instance Name]). Use the same value that is displayed in [Path to executable] in the [General] tab. Enterprise Suite 1-13

23 Summary Client computer In order to access Enterprise Suite, one of the following environments is required. Display x 768 pixels or higher - 16-bit color or higher Web browser - Microsoft Internet Explorer 7.0 or later - Mozilla Firefox 3.5 or later - Apple Safari.0 or later (Mac OS only) Usage notes for a Web browser - The [Back] and [Refresh] buttons of the Web browser cannot be used. - You may experience difficulties using the browser if the Intranet security level is set to "Medium" or higher. If an export file cannot be downloaded, make sure that the security level is set to "Medium-low" or lower. - Use UTF-8 as the character encoding for the Web browser. You may experience difficulties using the browser if any other character encoding is used. - If "Image display" or style sheet is set to OFF in the Web browser, you may experience difficulties using the browser. - Some functions may not be available if a pop-up blocker function is used. - Do not log on with multiple Web browsers from the same computer. You may experience difficulties using the browser if you have logged on multiple times. - Do not click buttons and the like in quick succession. Doing so may affect your use of the Web browser. - Use the standard text size for the Web browser. If the text size is changed from the standard size, you may not be able to select the items using your mouse. Enterprise Suite 1-14

24 Summary General setup operation In order to use Enterprise Suite, install it and specify settings in the following order Installation Install Device Manager and add-on applications on the server machine. For details on the installation procedure, refer to "Enterprise Suite Installation and Settings" on page 3-1. Reminder Enabling SSL communication for Enterprise Suite enhances security. For details on the SSL communication settings, refer to "Setting up SSL communication" on page Server settings Settings with Admin Console Open Admin Console as an administrator of the computer that has Enterprise Suite installed, and then first specify the following items. These items are required by Enterprise Suite to establish a communication. Reminder For details, refer to "Device Manager User's Guide". Function Proxy Settings Server Address Description Specify information on a proxy server to be used by the Enterprise Suite server. Specify the address used when the device accesses the Enterprise Suite server. Enterprise Suite 1-15

25 Summary 1 Settings with Device Manager Log on to Device Manager as a system administrator, and then first define settings for each of the following items. These items are required for the E- mail notification function and administrator settings. Reminder For details, refer to "Device Manager User's Guide". Function Device List User List Counter Reader Server Settings Description Device Auto Discovery: Specify search conditions to automatically detect devices to be registered from the network. Manual Device Registration: Manually register devices that cannot be found automatically. Device Management Settings: Specify devices to be managed from the registered devices. Device Information Settings: Specify the communication settings for each device. User Registration: Register users. Account Track Registration: Register account tracks. Target Device Selection: Select the device of which you want to view the counter information. Counter Collection Settings: Specify the settings for totaling and saving counters collected from each device. Server Settings: Select whether or not to use functions, such as notifications. Reminder For the settings required for each add-on application, refer to the relevant add-on application user's guide. Enterprise Suite 1-16

26 Summary Setting up the device In order to use Authentication Manager, the following settings must be specified on the device. Before installing the application, use Web Connection to specify the following settings. - Click the Security tab, click SSL/TLS Setting, and then specify SSL settings. - Click the Network tab, select "OpenAPI Setting", and then select the "Use SSL/TLS" check box, or select "Accept SSL communication only" from the drop-down list. - Click the Network tab, select "TCP Socket Setting", and then select the "Use SSL/TLS" check box. Reminder For details on using Web Connection, refer to the user's guide for the device Registering a license After installation is completed, register a license key. Reminder For details on license registration, refer to "Device Manager User's Guide". Enterprise Suite 1-17

27 Licenses Licenses To use Enterprise Suite add-on applications, obtain the required licenses, and register them. Licenses are classified into two types: "regular license" required to correctly operate add-on applications and "trial license" that enables the user to try out add-on applications for 60 days before installing them..1 License types Enterprise Suite has the following types of licenses. Function Module license Device license Maintenance license Details Enables all functions of the target application. Increases the number of devices that can be managed by the target application. Extends the maintenance period (period that can be updated) of the target application. Reminder This license is not available in the trial license. Trial license If you are currently reviewing the installation of an add-on application, you can register a trial license to use a trial version of add-on application before purchasing it. A trial license, which enables you to try out an add-on application for 60 days, is issued to one Enterprise Suite server only once. The trial period starts when a trial license is registered in the license authentication server on Internet. For details on registering the trial license, refer to "Device Manager User's Guide". Reminder Registering the trial license enables the use of the Module and device licenses. Enterprise Suite -1

28 Licenses. License registration and available functions To make full use of Enterprise Suite functions, register all Module, device, and maintenance licenses. The following shows the relationships between the license registration status and available functions. Reminder Device Manager can use all functions regardless of whether licenses are registered. "0": Available "-": Not available License registration status Use of application Connection with Installation Start device Module license Device license Maintenance license Module license Device license Module license Maintenance license Update (Application still in validity period only) (Application still in validity period only) Module license only No license registered Reminder All functions, excluding the update function, can be tried out if both the Module and device licenses are registered with the trial license. Enterprise Suite -

29 Licenses.3 License registration flow Execute the following steps to register Enterprise Suite licenses. For details on license registration, refer to "Device Manager User's Guide". License registration flow 1. Purchase the required license keys.. Install Enterprise Suite. 3. Enter the license keys in Server Settings of Enterprise Suite. 4. Register licenses in the license authentication server on Internet. Reminder Licenses can be registered in offline mode even if the license authentication server cannot be connected from the server with Enterprise Suite installed. Enterprise Suite -3

30 Enterprise Suite Installation and Settings 3 3 Enterprise Suite Installation and Settings This chapter provides details about how to install Enterprise Suite Device Manager and add-on applications, as well as how to set up SSL communication. 3.1 Introduction The following three steps are required to install Enterprise Suite. Perform the procedure depending on your particular environment. 1. "Installation of IIS (Internet Information Services)" on page 3-3 Install IIS required to perform Enterprise Suite operations. Depending on operating systems, change the settings after installation has been completed.. "Installing basic modules" on page 3-9 Install the basic modules such as databases required to perform Enterprise Suite operations. 3. "Enterprise Suite Installation" on page 3-16 Install Device Manager and add-on applications. Enabling SSL communication for Enterprise Suite enhances security. Note Before installing the utility, be sure to log on with Windows Administrator privileges. Reminder The dialog boxes shown in the installation guide may differ from those that appear on your computer. Enterprise Suite 3-1

31 Enterprise Suite Installation and Settings Precautions on databases Enterprise Suite uses Microsoft SQL Server to manage data of users and devices. Before installing Enterprise Suite, confirm the following. - The free version of Microsoft SQL Server 008 Express Edition can be downloaded from [Requied Software Installation] in the menu. Note that the data size is limited to 4 GB. - Depending on the number of devices to be managed, the number of registered users and the management period, the size of the data handled in the database may become extremely large. If a large amount of data is expected to be handled, use a charged version of Microsoft SQL Server Select Mixed Mode (Windows Authentication and SQL Server Authentication) as the authentication mode for Microsoft SQL Server. It is not available in "Windows Authentication Mode". - When installing Account Manager, disable SSL for Microsoft SQL Server. Enterprise Suite 3-

32 Enterprise Suite Installation and Settings 3 3. Installation of IIS (Internet Information Services) Install IIS (Internet Information Services). This process is not required if IIS has already been installed Installing IIS (For Windows Server 003, or Windows Server 003 R) Install IIS (Internet Information Services) in Windows Server 003, or Windows Server 003 R. Reminder In Windows Server 003 or Windows Server 003 R, first install IIS, then start "IIS Manager", and change the settings. For details, refer to "IIS Settings" on page From [Control Panel], select [Add or Remove Programs]. The Add or Remove Programs window opens. Click [Add/Remove Windows Components]. The Windows Components Wizard opens. 3 Select the check box of the target item in the component list, then click [Next]. In Windows Server 003 or Windows Server 003 R, select the [Application Server] check box. 4 If a message appears prompting you to insert a disk, insert Windows CD-ROM into the CD-ROM drive of the machine. 5 In the Completing the Windows Components Wizard window, click the [Finish] button. This closes the Windows Components Wizard. Enterprise Suite 3-3

33 Enterprise Suite Installation and Settings Installing IIS (Windows Vista, Windows 7, Windows 8 or Windows 8.1) Install IIS (Internet Information Services) in Windows Vista, Windows 7, Windows 8 or Windows 8.1. Reminder After installing IIS, start "IIS Manager", and change the settings. For details, refer to "IIS Settings" on page 3-8. Note If IIS is already installed, check that some items are enabled in "Application Development Features". Follow the steps shown below to configure the settings. In Windows Vista, select [Control Panel] - [Programs and Features] - [Turn Windows features on or off], click [Internet Information Services] - [World Wide Web Services] - [Application Development Features], then enable items [.NET Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] under [Application Development Features]. In Windows 7, select [Control Panel] - [Programs and Features] - [Turn Windows features on or off], click [Internet Information Services] - [World Wide Web Services] - [Application Development Features], then enable items [.NET Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] under [Application Development Features]. In Windows 8 / Windows 8.1, select [Control Panel] - [Programs and Features] - [Turn Windows features on or off], click [Internet Information Services] - [World Wide Web Services] - [Application Development Features], then enable items [.NET Extensibility 4.5], [ASP.NET 4.5], [ISAPI Filters], and [ISAPI Extensions] under [Application Development Features]. Enterprise Suite 3-4

34 Enterprise Suite Installation and Settings 3 1 In [Control Panel], select [Programs and Features]. The Programs and Features window opens. Click [Turn Windows features on or off]. The Windows Features dialog box opens. 3 In the feature list, select the [Internet Information Services] check box. 4 Open [Internet Information Services] - [World Wide Web Services] - [Application Development Features], select the item check boxes under [Application Development Features], then click the [OK] button. In Windows Vista, select the [.NET Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] check boxes. In Windows 7, select the [.NET Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] check boxes. In Windows 8 / Windows 8.1, select the [.NET Extensibility 4.5], [ASP.NET 4.5], [ISAPI Filters], and [ISAPI Extensions] check boxes. 5 This starts searching for the required file and applies changes. Enterprise Suite 3-5

35 Enterprise Suite Installation and Settings Installing IIS (For Windows Server 008 or Windows Server 008 R) Install IIS (Internet Information Services) in Windows Server 008 or Windows Server 008 R. Reminder After installing IIS, start "IIS Manager", and change the settings. For details, refer to "IIS Settings" on page 3-8 Note If IIS is already installed, check that some items are enabled in "Application Development Features". Follow the steps shown below to configure the settings. In "Server Manager", open the "Add Role Services" Wizard. On the "Role service screen" of the wizard, select [Web Server] - [Application Development], then enable items [.NET Application Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] under [Application Development]. 1 Select [Control Panel] - [Administrative Tools] - [Server Manager]. The Server Manager window opens. Select [Role] in the left pane of the page, then click [Add Roles]. The Add Roles Wizard starts. 3 On the "Server Role Selection" page, select the [Web Server (IIS)] check box, then click the [Next] button. 4 On the "Select Role Services" page, select [Web Server] - [Application Development], then enable items [.NET Application Extensibility], [ASP.NET], [ISAPI Filters], and [ISAPI Extensions] under [Application Development], then click the [Next] button. 5 On the [Confirm Installation Selections] page, click [Install]. Then installation starts. Enterprise Suite 3-6

36 Enterprise Suite Installation and Settings Installing IIS (For Windows Server 01 or Windows Server 01 R) Install IIS (Internet Information Services) in Windows Server 01 or Windows Server 01 R. Reminder After installing IIS, start "IIS Manager", and change the settings. For details, refer to "IIS Settings" on page 3-8. Note If IIS is already installed, check that some items are enabled in "Application Development Features". Follow the steps shown below to configure the settings. Select [Server Manager] - [Dashboard], then start [Add Roles and Features Wizard]. On the [Role of a Server] page of the wizard, select [Web Server (IIS)] - [Web Server] - [Application Development], then enable items [.NET Extensibility 4.5], [ASP.NET 4.5], [ISAPI Filters], and [ISAPI Extensions] under [Application Development]. 1 Select "Server Manager" - "Dashboard". The Server Manager dashboard window opens. Click [Add Roles and Features]. The Add Roles and Features Wizard starts. 3 On the "Select installation type" page, select [Role-based or featurebased installation], then click the [Next] button. 4 On the "Select Target Servers" page, select the server to be installed, then click the [Next] button. 5 On the "Select Server Roles" page, select the [Web Server (IIS)] check box, then click the [Next] button. 6 On the "Feature Selection" page, click the [Next] button. 7 On the "Web Server (IIS) Role" page, click the [Next] button. Enterprise Suite 3-7

37 Enterprise Suite Installation and Settings 3 8 On the "Select Role Services" page, open [Application Development], then select the [.NET Extensibility 4.5], [ASP.NET 4.5], [ISAPI Filters], and [ISAPI Extensions] check boxes, then click the [Next] button. 9 On the "Confirm Installation Selections" page, click [Install] IIS Settings If you are using Windows Server 003, Windows Vista, Windows 7, Windows Server 008, Windows Server 008 R, Windows 8, Windows 8.1, Windows Server 01 or Windows Server 01 R, install IIS before changing the settings. Start the "IIS Manager" ("IIS Manager" for Windows Server 003). Then select [Application Pool] - [DefaultAppPool], and configure the following settings. OS Windows Server 003 Windows Vista, Windows 7, Windows Server 008 Windows 8, Windows 8.1, Windows Server 01, Windows Server 01 R Details In [Properties], configure the following settings. Select [Performance] - [Idle Timeout], and then select the [Shutdown worker processes after being idle for (time in minutes):] check box to set it to "1440". Select [Performance] - [Web Garden], and set [Maximum number of worker processes] to 1 (default must not be changed). In [Detail Settings], configure the following settings. Select [Process Model], and set [Idle State Timeout (min.)] to "1440". Select [Process Model], and set the maximum number of [Worker Process] to 1 (default must not be changed). In [Detail Settings], configure the following settings. Select [(General)], and set [Manage Pipeline Mode] to "Classic". Select [Process Model], and set [Idle State Timeout (min.)] to "1440". Select [Process Model], and set the maximum number of [Worker Process] to 1 (default: must not be changed). Enterprise Suite 3-8

38 Enterprise Suite Installation and Settings Installing basic modules Install the basic module (Microsoft.NET Framework.0/4.0, Microsoft SQL Server) for running the program for Enterprise Suite. If the required Microsoft.NET Framework and Microsoft SQL Server are already installed, you do not need to install basic modules. If Simplified Installation is selected to install Enterprise Suite, the free version of Microsoft SQL Server 008 Express Edition is installed automatically. In addition,.net Framework 4.0 is automatically installed depending on your environment..net Framework 4.5 is pre-installed in Windows 8, Windows 8.1, Windows Server 01 and Windows Server 01 R; therefore, you do not need to install.net Framework 4.0, but you need to install.net Framework 3.5. Note The dialog boxes shown in the installation guide may differ from those that appear on your computer. Reminder This product provides the basic modules of both the 3bit and 64bit versions. Install the appropriate basic modules depending on your environment. Enterprise Suite 3-9

39 Enterprise Suite Installation and Settings Installing.NET Framework Install Microsoft.NET Framework.0/4.0. Reminder If Microsoft.NET Framework is already installed, it is not necessary to carry out this step. 1 On the Top Menu page of the installation file, click [Required Software Installation]. The Required Software Installation page appears. Click [Install.NET Framework.0]. The.NET Framework.0 installation page appears. 3 Click [Install.NET Framework.0] in the Install.NET Framework.0 window. If "Download.NET Framework.0" is displayed in the menu, click [Download.NET Framework.0]. The Web browser starts, and the.net Framework download page appears. If Microsoft.NET Framework.0 is already installed, it is not necessary to carry out this step. Continue with step 5. The.NET Framework.0 installation wizard starts. 4 Install according to the instructions shown in the wizard. When the wizard is finished, continue with the next step. Enterprise Suite 3-10

40 Enterprise Suite Installation and Settings 3 5 Click [Install.NET Framework 4.0] in the Required Software Installation window. The.NET Framework 4.0 installation page appears. 6 Click [Install.NET Framework 4.0] in the Install.NET Framework 4.0 window. If "Download.NET Framework 4.0" is displayed in the menu, click [Download.NET Framework 4.0]. The Web browser starts, and the.net Framework download page appears. If Microsoft.NET Framework 4.0 is already installed, it is not necessary to carry out this step. Continue with step 8. The.NET Framework 4.0 installation wizard starts. 7 Install according to the instructions shown in the wizard. When the wizard is finished, continue with the next step. 8 When installing Microsoft.NET Framework.0 on Windows Server 003, enable the Web service extension ASP.NET. In "Control Panel", open "Administrative Tools", and then start up "Internet Information Services (IIS) Manager". Click "Local Computer", then "Web Service Extensions" in the console tree, and then enable "ASP.NET". When installing Microsoft.NET Framework.0 on any operating system other than Windows Server 003, it is not necessary to carry out this step. Continue with the next step. Enterprise Suite 3-11

41 Enterprise Suite Installation and Settings Installing SQL Server 008 Install Microsoft SQL Server 008. Reminder If Microsoft SQL Server is already being used, it is not necessary to carry out this step. 1 On the Top Menu page of the installation file, click [Required Software Installation]. The basic module installation page appears. Click [SQL Server 008 Installation (3/64 bit)]. Installation of Windows Installer of version 4.5 or later is necessary depending on operating systems. Enterprise Suite 3-1

42 Enterprise Suite Installation and Settings 3 When installing Microsoft SQL Server 008, a warning message is displayed indicating that an installation package for the product Microsoft SQL Server Native Client cannot be found, and installation may fail. In this case, uninstall Microsoft SQL Server 008 Native Client, then install Microsoft SQL Server 008 again. The SQL Server Installation center starts. 3 On the "Installation" page, click [New SQL Server stand-alone installation or add features to an existing installation]. 4 On the "Setup Support Rules" page, click the [OK] button. 5 On the "Product Key" page, click the [Next] button. 6 On the "License Terms" page, agree to the terms in the license agreement, then click the [Next] button. 7 On the "Setup Support Files" page, click [Install]. 8 On the "Setup Support Rules" page, click the [Next] button. If the Windows Firewall status is set to Warning, open TCP port 1433 and UDP port 1434 in the Windows Firewall settings. Enterprise Suite 3-13

43 Enterprise Suite Installation and Settings 3 9 On the "Feature Sellection" page, select the [Database Engine Services] and [SQL Client Connectivity SDK] check boxes, then click the [Next] button. 10 On the "Instance Configuration" page, click the [Next] button. 11 On the "Disk Space Requirements" page, click the [Next] button. 1 On the "Service Accounts" tab of the "Server Configuration" page, select "NT AUTHORITY\SYSTEM" for the account name of "SQL Server Database Engine", then click the [Next] button. Enterprise Suite 3-14

44 Enterprise Suite Installation and Settings 3 13 On the "Account Provisioning" tab of the "Database Engine Configuration" page, configure the required setting, then click the [Next] button. In "Authentication Mode", select "Mixed Mode (SQL Server authentication and Windows authentication)". In "Built-in SQL Server system administrator account", enter the password using single-byte alphanumeric characters. The password specified here is also used to install Enterprise Suite. In "Specify SQL Server administrators", select [Add Current User] or [Add], then specify the SQL Server administrator. 14 On the "Error and Usage Reporting" page, click the [Next] button. 15 On the "Installation Rules" page, click the [Next] button. 16 On the "Ready to Install" page, click [Install]. SQL Server 008 installation starts. 17 On the "Installation Progress" page, click the [Next] button. 18 In the "Complete" window, click the [Close] button. SQL Server 008 installation has been completed. Enterprise Suite 3-15

45 Enterprise Suite Installation and Settings Enterprise Suite Installation Install Device Manager or Enterprise Suite. Executing the installation file enables collectively installing Device Manager and other add-on applications. It also enables updating of the previous version of Enterprise Suite to the latest version, or adding of add-on applications. Note The dialog boxes shown in the installation guide may differ from those that appear on your computer. Note Enterprise Suite version.0 or later can be updated. Reminder The maintenance license is required to carry out an update. Before updating, check that a maintenance license with a valid maintenance period is registered. Note Add-on applications can be added even if Enterprise Suite licenses are not registered. To start add-on applications or connect to a device, purchase and register licenses. For details on licenses, refer to "Licenses" on page -1. Enterprise Suite 3-16

46 Enterprise Suite Installation and Settings 3 Simplified Installation and Custom Installation Enterprise Suite can be installed using the following two methods. - Simplified Installation: Install Enterprise Suite using the recommended setting. - Custom Installation: Configure the detailed settings based on your environment to install Enterprise Suite. Reminder For Custom Installation, you can load the installation settings file and install Enterprise Suite. The installation settings file can contain configuration information required to install Enterprise Suite, therefore you can carry out installation efficiently. For details on the installation settings file, refer to "Using the installation settings file" on page Simplified Installation Install Enterprise Suite on your computer using the recommended settings. You can update the installed add-on applications or add the required addon applications. To configure the detailed settings based on your environment or use the installation settings file, refer to "Custom Installation" on page 3-1. Note Be sure to install Device Manager. If the basic modules (.NET Framework and Microsoft SQL Server) are not installed, installation and setup are carried out automatically. If Microsoft SQL Server is installed automatically, the system administrator (sa) and application account passwords are set to "#1345Abc". Furthermore, it can handle up to 4 GB of data. Note If.NET Framework 4.0 is already installed, install the.net Framework 4.0 language package before starting Simplified Installation. For details, refer to "Installing.NET Framework" on page Enterprise Suite 3-17

47 Enterprise Suite Installation and Settings 3 Before beginning the operation, check for the following: 0 IIS is installed. 0 Basic modules are installed. 0 Windows is logged on to with Administrator privileges. 1 On the Top Menu page of the installation file, click [Enterprise Suite Installation]. If "Install Device Manager" is displayed in the menu, click [Install Device Manager]. If.NET Framework.0 and 4.0 are not installed, a warning dialog box appears. Click [OK], and close the dialog box. Then, install.net Framework.0 and 4.0. For details on installing.net Framework, refer to "Installing.NET Framework" on page The "Enterprise Suite installer" starts. The language page appears. Select the language, and click the [OK] button. If multi-byte characters such as Japanese are included in the file path of the installation file storage folder, a warning dialog box appears to inform you that installation may fail. Click [No], and close the dialog box. Then, change the installation file storage folder, and execute the installation file again. Enterprise Suite 3-18

48 Enterprise Suite Installation and Settings 3 The following window appears. 3 Accept the terms in the license agreement, click [Next], and follow the on-screen instructions to proceed with the installation procedure. 4 In the "Select Installation Method" window of "Enterprise Suite installer", select [Install PageScope Enterprise Suite.], and also select [Simplified Installation (Recommended)]. 5 Check the system configuration in the "Check System Configuration" page of the "Enterprise Suite installer". If your computer does not satisfy the conditions required to install Enterprise Suite, the installation process cannot be continued. Quit the "Enterprise Suite installer" once, referring to the message displayed in the dialog box. Enterprise Suite 3-19

49 Enterprise Suite Installation and Settings 3 6 In the "Application Structure (simplified)" window of "Enterprise Suite installer", select the add-on applications to be installed or updated. The add-on applications with the check box selected are to be installed on your computer or updated. Be sure to install Device Manager. Be sure to install the basic modules (.NET Framework and SQL Server). 7 In the "Application Structure (simplified)" window of "Enterprise Suite installer", enter information of the required database. If Microsoft SQL Server is not installed, this window is not displayed. Continue with the next step. [Instance Name]: Type in the instance name for the database. To change the instance name, type in the new instance name. [System Administrator]: Type in the account name and password of the administrator for the Microsoft SQL Server database. 8 Proceed with "Enterprise Suite installer". The basic modules are installed and set up automatically. If it is detected that the job log database has already been used and it needs to be updated at the time the update is installed, the "Enter job-log SQL server connection information" window appears. Type in the account name and password of the administrator of the SQL server job log database. Enterprise Suite 3-0

50 Enterprise Suite Installation and Settings 3 9 In the completion window of "Enterprise Suite installer", select [Yes, reboot the computer now.], and click [Finish]. To correctly start Enterprise Suite, be sure to reboot the computer. Clicking [Display installation log] displays log information for installation purposes. The computer reboots. 10 Add the exception of Windows Firewall if necessary. For details, refer to "Adding an exception" on page Custom Installation Configure the detailed settings based on your environment to install Enterprise Suite on your computer. You can update the installed add-on applications or add the required addon applications. Reminder If necessary, you can install Enterprise Suite using the installation settings file. Using the installation settings file, you can proceed with the installation procedure in the state in which configuration information required to install Enterprise Suite is entered in advance. For details on the installation settings file, refer to "Using the installation settings file" on page Note Be sure to install Device Manager. Enterprise Suite 3-1

51 Enterprise Suite Installation and Settings 3 Before beginning the operation, check for the following: 0 IIS is installed. 0 Basic modules are installed. 0 Windows is logged on to with Administrator privileges. 1 On the Top Menu page of the installation file, click [Enterprise Suite Installation]. If "Install Device Manager" is displayed in the menu, click [Install Device Manager]. If.NET Framework.0 and 4.0 are not installed, a warning dialog box appears. Click [OK], and close the dialog box. Then, install.net Framework.0 and 4.0. For details on installing.net Framework, refer to "Installing.NET Framework" on page The "Enterprise Suite installer" starts. The language page appears. Enterprise Suite 3-

52 Enterprise Suite Installation and Settings 3 Select the language, and click the [OK] button. The following window appears. 3 Accept the terms in the license agreement, click [Next], and follow the on-screen instructions to proceed with the installation procedure. 4 In the "Select Installation Method" window of "Enterprise Suite installer", select [Install PageScope Enterprise Suite.], and also select [Custom Installation]. To use the installation settings file, select [Install PageScope Enterprise Suite.], and also select [Load the installation settings file and install.]. Click [Browse], and specify the installation settings file that has been prepared in advance. When using the installation settings file, enter the encryption key specified when the installation settings file was created. Enterprise Suite 3-3

53 Enterprise Suite Installation and Settings 3 5 Check the system configuration in the "Check System Configuration" page of the "Enterprise Suite installer". If your computer does not satisfy the conditions required to install Enterprise Suite, the installation process cannot be continued. Quit the "Enterprise Suite installer" once, referring to the message displayed in the dialog box. If IIS (Internet Information Services) is not installed, you cannot proceed with the installation procedure. Click [Cancel], and exit "Enterprise Suite installer" once. 6 In the "Server Structure Option" window of "Enterprise Suite installer", select the method to use to create a database. Generally, select [Create new database in SQL Server. (recommended)]. To update data, be sure to select [Create new database in SQL Server. (recommended)]. Select the [Use the data of an existing database.] radio button only if you are installing Enterprise Suite on a computer that is part of a cluster. Enterprise Suite 3-4

54 Enterprise Suite Installation and Settings 3 7 In the "Application Structure (Custom)" window of "Enterprise Suite installer", select the add-on applications to be installed or updated. The add-on applications with the check box selected are to be installed on your computer or updated. [Use Terminal Service] is not displayed at the time of update. Be sure to install Device Manager. Select the [Use Terminal Service] check box to use Enterprise Suite Terminal Service. 8 Check the installation destination in the "Specify in Which Folder to Install Application" page of the "Enterprise Suite installer". If the installation destination is set to a location other than the local storage of your computer, the installation process cannot be continued. Enterprise Suite 3-5

55 Enterprise Suite Installation and Settings 3 9 Specify the alias of the IIS virtual directory in the "Specify in Which Folder to Install Application" page of the "Enterprise Suite installer". The alias of the IIS virtual directory is necessary for logging on to Enterprise Suite. 10 Specify the required information in the "Port Setting" page of the "Enterprise Suite installer". Enter the port numbers to be used for Device Manager, Authentication Manager, My Print Manager, and Terminal Service, and also the port number used to receive print jobs using My Print Manager, using numeric characters. If an invalid or existing port number is entered, the installation process cannot be continued. Enterprise Suite 3-6

56 Enterprise Suite Installation and Settings 3 When the [Automatically add the application to the Windows Firewall exception list.] check box is selected, exceptions can be added automatically to Windows Firewall. After installation has been completed, check the Windows Firewall settings. Check "Other Settings" in "Adding an exception" on page 1-1. If the [Automatically add the application to the Windows Firewall exception list.] check box is not selected, be sure to configure Windows Firewall settings after installation has been completed. For details, refer to "Adding an exception" on page Specify the required information in the "SQL Server Connection Info Settings" page of the "Enterprise Suite installer". [SQL Server Connection Info]: Specify the database to be used for Enterprise Suite. This item needs to be entered when installing a new Device Manager. [Local Computer]: Select this option to create the database for Enterprise Suite on the computer where the utility is being installed. [Computer on network]: Select this option to create the database for Enterprise Suite on another computer on the network. In the [IP Address / DNS Host Name] text box, type in the IP address or DNS host name of the computer on which the database is to be created. If [Computer on network] is selected, an exception must be added to Windows Firewall on the computer specified here. For details, refer to "Adding an exception (to create the database on another computer)" on page [Instance Name]: Type in the instance name for the database. To change the instance name, type in the new instance name. Enterprise Suite 3-7

57 Enterprise Suite Installation and Settings 3 [System Administrator]: Type in the account name and password of the administrator for the Microsoft SQL Server database. This item cannot be entered if the [Use the data of an existing database.] check box is selected in [Building Database] in the Server Structure Option page. [Application Account]: Type in the account name and password of a database used by Enterprise Suite. This item needs to be entered when installing a new Device Manager. [Application Account] is displayed only when Enterprise Suite is installed newly. [Use default name for database]: If this check box is selected, a database to be created is named automatically. Clear this check box to change the database name. 1 In the "Database Setting" window of "Enterprise Suite installer", specify the database name. 13 Proceed with "Enterprise Suite installer". If it is detected that the job log database has already been used and it needs to be updated at the time the update is installed, the "Enter job-log SQL server connection information" window appears. Type in the account name and password of the administrator of the SQL server job log database. 14 In the completion window of "Enterprise Suite installer", select [Yes, reboot the computer now.], and click [Finish]. To correctly start Enterprise Suite, be sure to reboot the computer. Clicking [Display installation log] displays log information for installation purposes. Selecting the [Save the installation settings to a file.] check box can save configuration information entered in "Enterprise Suite installer" to the installation settings file. Specify the folder to store the installation settings file, and enter the encryption key to encrypt the file. For details on installing Enterprise Suite by using the installation settings file, refer to "Using the installation settings file" on page The computer reboots. 15 Add the exception of Windows Firewall if necessary. For details, refer to "Adding an exception" on page 1-1. Enterprise Suite 3-8

58 Enterprise Suite Installation and Settings Setting up SSL communication Enabling SSL communication for Enterprise Suite enhances security. Reminder If you do not want to enable SSL communication, you do not need to set it up. Follow the steps shown below to set up SSL communication. Steps for setting up SSL communication 1. Create a server certificate request (p. 3-9).. Send a server certificate request to a certificate authority (CA) (p. 3-3). 3. Install the server certificate request sent from the certificate authority (CA) (p. 3-3). 4. Set up the SSL encrypted communication for the Web site (p. 3-34) Creating a server certificate request Create a certificate request file to be submitted to a CA using a machine that has Enterprise Suite installed. Creating a server certificate request 1 In Control Panel, open [Administrative Tools] and then select [Internet Information Services]. Internet Information Services opens. Select the machine which has Enterprise Suite installed in the left pane and then expand the list. 3 Right-click the Web site on which you want to enable SSL communication and then select [Properties]. The Properties dialog appears. Enterprise Suite 3-9

59 Enterprise Suite Installation and Settings 3 4 Select the [Directory Security] tab. 5 Click the [Server Certificate] button. The Web Server Certificate Wizard starts. 6 Click the [Next] button. 7 On the Server Certificate page, select "Create a New Certificate". 8 Click the [Next] button. Enterprise Suite 3-30

60 Enterprise Suite Installation and Settings 3 9 On the IIS Certificate wizard, select "Prepare the request now, but send it later". 10 Click the [Next] button. 11 On the Name and Security Settings page, configure the necessary settings. Name: Type in a name of the new certificate. Bit length: Select a bit length for the encryption key. For other settings, contact your administrator. 1 Click the [Next] button. 13 On the Organizational Information page, select the name of your organization name and account. 14 Click the [Next] button. 15 On the Your Site's Common Name page, type the common name for your site. 16 Click the [Next] button. 17 On the Geographical Information page, type your geographical information. 18 Click the [Next] button. Enterprise Suite 3-31

61 Enterprise Suite Installation and Settings 3 19 On the Certificate Request File Name page, type the complete path to the file in which the certificate request is saved. The file path can also be specified by clicking the [Browse] button. 0 Click the [Next] button. 1 On the Request File Summary page, review your settings. To return to the previous page, click the [Back] button. Click the [Next] button. 3 On the Completing the Web Server Certificate wizard page, click the [Finish] button. The server certificate request file is created in the specified location Sending a server certificate request to a certificate authority (CA) Send a server certificate request you created to a certificate authority (CA). Reminder The procedure for sending it to the CA varies depending on the CA. For details, contact the CA that sends a server certificate request Installing the certificates Install the certificate sent from the CA on the machine that has Enterprise Suite installed. Procedure for installing the certificate 1 In Control Panel, open [Administrative Tools] and then select [Internet Information Services]. Internet Information Services opens. Select the machine which has Enterprise Suite installed in the left pane and then expand the list. 3 Right-click the Web site on which you want to enable SSL communication and then select [Properties]. The Properties dialog appears. Enterprise Suite 3-3

62 Enterprise Suite Installation and Settings 3 4 Select the [Directory Security] tab. 5 Click the [Server Certificate] button. The Web Server Certificate Wizard starts. 6 Click the [Next] button. 7 On the Pending Certificate Request page, select "Process the pending request and install the certificate". 8 Click the [Next] button. Enterprise Suite 3-33

63 Enterprise Suite Installation and Settings 3 9 On the Process a Pending Request page, type the full path to the file containing the certificate sent from the CA. The file path can also be specified by clicking the [Browse] button. 10 Click the [Next] button. 11 On the Certificate Summary page, review your settings in the certificate. 1 Click the [Next] button. 13 On the Completing the Web Server Certificate wizard, click the [Finish] button. When the Web Server Certificate wizard finishes, the server certificate is installed. Reminder After the installation of the server certificate has been completed, check that it has been installed properly. Click the [Directory Security] tab on the Web Site Properties dialog box, and then click the [View Certificate...] button to check the content Specifying the SSL encrypted communication for a Web site or an alias Specify to enable the SSL encrypted communication using the machine that has Enterprise Suite installed. Procedure for specifying the SSL encrypted communication settings 1 In Control Panel, open [Administrative Tools] and then select [Internet Information Services]. Internet Information Services opens. Select the machine which has Enterprise Suite installed in the left pane and then expand the list. 3 Right-click the Web site or alias on which you want to enable SSL communication and then select [Properties]. The Properties dialog appears. 4 Select the [Directory Security] tab. Enterprise Suite 3-34

64 Enterprise Suite Installation and Settings 3 5 Under [Secure communications], click the [Edit] button. 6 In the Secure Communications dialog box, select the [Require secure channel (SSL)] check box. 7 Click the [OK] button. The Secure Communications dialog box closes. 8 Click the [OK] button. The Properties dialog box closes and the SSL encrypted communication is enabled. Enterprise Suite 3-35

65 Enterprise Suite Installation and Settings Using the installation settings file The installation settings file is used to store configuration information required to install Enterprise Suite, for example, database creation method, port number setting, and database connection setting. Using Custom Installation of "Enterprise Suite installer", you can load the installation settings file. The configuration information saved in the file is displayed as default, therefore, you can carry out installation efficiently. The installation settings file can be created using "Enterprise Suite installer". Reminder For details on installing Enterprise Suite by using the installation settings file, refer to "Custom Installation" on page Creating an installation settings file Create an installation settings file. You can enter information required to install Enterprise Suite to create a new file or load a created installation settings file to edit its contents. 1 On the Top Menu page of the installation file, click [Enterprise Suite Installation]. If "Install Device Manager" is displayed in the menu, click [Install Device Manager]. The "Enterprise Suite installer" starts. The language page appears. Enterprise Suite 3-36

66 Enterprise Suite Installation and Settings 3 Select the language, and click the [OK] button. The following window appears. 3 Accept the terms in the license agreement, click [Next], and follow the on-screen instructions to proceed with the setting procedure. 4 In the "Select Installation Method" window of "Enterprise Suite installer", select [Use installation settings file.], and also select the method to use to create a configuration file. To create a new installation settings file, select [Create new installation settings file.]. To load and edit an installation settings file, select [Load the installation settings file and edit it.]. Click [Browse], and specify the installation settings file to be loaded. To edit an installation settings file, enter the encryption key specified when the installation settings file was created. Enterprise Suite 3-37

67 Enterprise Suite Installation and Settings 3 5 In the "Server Structure Option" window of "Enterprise Suite installer", select the method to use to create a database. Generally, select [Create new database in SQL Server. (recommended)]. 6 In the "Application Structure (installation settings file)" window of "Enterprise Suite installer", select the add-on applications to be installed. The add-on applications with the check box selected are to be installed on your computer. Be sure to install Device Manager. Select the [Use Terminal Service] check box to use Enterprise Suite Terminal Service. 7 In the "Specify in Which Folder to Install Application" window of "Enterprise Suite installer", check the installation folder. Only the local storage of the computer can be specified for the installation folder. Enterprise Suite 3-38

68 Enterprise Suite Installation and Settings 3 8 In the "Specify in Which Folder to Install Application" window of "Enterprise Suite installer", specify the alias of the IIS virtual directory. The alias of the IIS virtual directory is necessary for logging on to Enterprise Suite. 9 Specify the required information in the "Port Setting" page of the "Enterprise Suite installer". Enter the port numbers to be used for Device Manager, Authentication Manager, My Print Manager, and Terminal Service with numeric characters. If an invalid or existing port number is entered, the installation process cannot be continued. When the [Automatically add the application to the Windows Firewall exception list.] check box is selected, exceptions can be added automatically to Windows Firewall. Enterprise Suite 3-39

69 Enterprise Suite Installation and Settings 3 10 In the "SQL Server Connection Info Settings" window of "Enterprise Suite installer", configure the required information. [SQL Server Connection Info]: Specify the database to be used for Enterprise Suite. [Local Computer]: Select this option to create a database for Enterprise Suite on the computer where an operation is currently being carried out. [Computer on network]:select this option to create the database for Enterprise Suite on another computer on the network. In the [IP Address / DNS Host Name] text box, type in the IP address or DNS host name of the computer on which the database is to be created. [Instance Name]: Type in the instance name for the database. To change the instance name, type in the new instance name. [System Administrator]: Type in the account name and password of the administrator for the Microsoft SQL Server database. This item cannot be entered if the [Use the data of an existing database.] check box is selected in [Building Database] in the Server Structure Option page. [Application Account]: Type in the account name and password of a database used by Enterprise Suite. 11 Proceed with "Enterprise Suite installer". 1 In the completion window of "Enterprise Suite installer", click [Finish]. Specify the folder to store the file, and enter the encryption key to encrypt the file. The installation settings file is saved. Enterprise Suite 3-40

70 Enterprise Suite Installation and Settings Using the installation settings file for installation Load the installation settings file to install Enterprise Suite. The configuration information saved in the installation settings file is displayed as default, therefore, you can carry out installation efficiently. % In the "Select Installation Method" window of "Enterprise Suite installer", select [Install PageScope Enterprise Suite.], and also select [Load the installation settings file and install.]. For details on installing Enterprise Suite by using the installation file, refer to "Custom Installation" on page 3-1. Enterprise Suite 3-41

71 Installing Attached Tools 4 4 Installing Attached Tools Install the attached tools that are to be used for add-on applications. Note The attached tools may not be included depending on an installation file. 4.1 Authentication Manager To use Authentication Manager, install the following components as required. - Plugin for Biometric Authentication Manager (p. 4-1) - Gateway for Biometric Authentication Manager (p. 4-4) - Registration Tool (p. 4-30) Installing Plugin for Biometric Authentication Manager To perform the biometric authentication, this plugin must be installed. Be sure to install the plugin in the computer in which Authentication Manager is installed. Also, there are restrictions on operating systems to which this plugin can be installed. For details, refer to "System requirements" on page 1-4. Note When installing this plugin, specify the account name using single-byte alphanumeric characters, and log on as a user with Windows Administrator privileges. If the account name includes any double-byte characters, this plugin cannot be installed correctly. If the target user is not found, specify a user name using single-byte alphanumeric characters to create a user with Administrator privileges, and install this plugin. Enterprise Suite 4-1

72 Installing Attached Tools 4 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Click [Authentication Manager]. The following window appears. Enterprise Suite 4-

73 Installing Attached Tools 4 3 Click [Biometric Authentication (3/64 bit)]. The following window appears. 4 Install the VC005 SP1 redistributing library. When using the 3-bit operating system, click [VC Redistributable Installation (3 bit)]. When using the 64-bit operating system, click [VC Redistributable Installation (64 bit)]. 5 Accept the license agreement, and execute the installation of the VC005 SP1 redistributing library. 6 Install Plugin for Biometric Authentication Manager. When using the 3-bit operating system, click [Plugin for Biometric A.M. Installation (3 bit)]. When using the 64-bit operating system, click [Plugin for Biometric A.M. Installation (64 bit)]. 7 Execute the installation of Plugin for Biometric Authentication Manager Enterprise Suite 4-3

74 Installing Attached Tools Installing Gateway for Biometric Authentication Manager To perform the biometric authentication, this module must be installed. When a biometric device is used, you can register user biometric information to perform authentication from the device by installing Gateway for Biometric Authentication Manager (Biometric authentication server). This module can be installed in a computer in which Authentication Manager is installed, or in another computer. Install the software according to the following steps. 1. Enabling basic authentication (Windows Server 008 or Windows Server 008 R) (p. 4-5). Preparation of the server certificates (p. 4-6) 3. Publishing the server certificates (p. 4-13) 4. Installing Gateway for Biometric Authentication Manager (p. 4-1) 5. Registering the biometric authentication server (p. 4-30) For the operating systems that supports Gateway for Biometric Authentication Manager and the conditions of the required software, refer to "System requirements" on page 1-4. Reminder Gateway for Biometric Authentication Manager is a charged application. You need to purchase the Module license and register it on Enterprise Suite before using. For details on license registration, refer to "Device Manager User's Guide". Enterprise Suite 4-4

75 Installing Attached Tools 4 1. Enabling basic authentication (Windows Server 008 or Windows Server 008 R) The IIS basic authentication must be enabled to use Gateway for Biometric Authentication Manager on Windows Server 008 or Windows Server 008 R. Follow the steps below to enable authentication. 1. From the "Start" menu, select [Control Panel] - [Administrative Tools], then start [Server Manager]. The Server Manager window opens.. Select [Roles] from the left of the screen, and click [Add Role Services]. The Add Roles Service Wizard starts. 3. In the roles service page, select the [Basic Authentication] check box, and click [Next]. 4. In the confirmation page, click [Install]. Then the installation starts. Enterprise Suite 4-5

76 Installing Attached Tools 4. Preparation of the server certificates As Gateway for Biometric Authentication Manager has enhanced security by SSL communication and encryption of vein information, the server certificate is required. Follow the steps below to prepare the server certificate. 1. Creating a server certificate request. Sending a server certificate request to a certificate authority (CA) 3. Installing the server certificate sent from the certificate authority (CA) For steps 1 to 3, refer to "Setting up SSL communication" on page 3-9. If operation of steps 1 through 3 can hardly be executed, a sample certificate that comes with Authentication Manager can also be used. In that case, install the certificate with the following procedure. Reminder Installation method of certificate varies depending on the operating system (IIS version) being used. For Windows Server 003, refer to the procedure on p For Windows Vista/Windows 7/Windows Server 008, refer to the procedure on p (For Windows Server 003 (IIS6)) 1 Display the properties of the Web site for which Gateway for Biometric Authentication Manager is to be installed. Display the IIS page by selecting [Start] - [Administrative Tools] - [Internet Information Services (IIS) Manager]. Select the Web site for which Gateway for Biometric Authentication Manager is to be installed, and then select [Properties] from the context menu. Enterprise Suite 4-6

77 Installing Attached Tools 4 Select the [Directory Security] tab on the Web Site Properties page that appears. 3 Click [Server Certificate] in the "Secure Communications" section. After the Web Server Certificate Wizard starts, click the [Next] button. Enterprise Suite 4-7

78 Installing Attached Tools 4 4 Select "Import a certificate from a.pfx file", and then click the [Next] button. If this window does not appear (due to reasons such as that there is a suspended certificate request or there is a server certificate already registered), confirm the previously executed processes, and if no problem is found, delete the requested/registered server certificate, and then follow the procedure from step 3 again. 5 Specify the attached sample certificate, and then click the [Next] button. The sample certificate is found at the following location in the installation file. \utility\authenti\gateway\sample_cert.pfx Leave the "Mark cert as exportable" check box cleared. Enterprise Suite 4-8

79 Installing Attached Tools 4 6 Type in "cert-sample" as the password, and then click the [Next] button. 7 Specify the SSL port. Specify the port to be used if SSL communication is to be used for the Web site. Generally, leave it at 443. Enterprise Suite 4-9

80 Installing Attached Tools 4 8 When the confirmation dialog box appears, click the [Next] button. Then in the completion dialog box, click the [Finish] button. Enterprise Suite 4-10

81 Installing Attached Tools 4 (For Windows Vista/Windows 7/Windows Server 008 (IIS7/IIS7.5)) 1 Start the IIS manager. Select the computer for which Gateway for Biometric Authentication Manager is to be installed. 3 Double-click the [Server Certificates] in the middle pane of the IIS manager screen. 4 Click [Import...] in the right-hand pane of the screen. The Import Certificate dialog box appears. Enterprise Suite 4-11

82 Installing Attached Tools 4 5 Specify the attached sample certificate. The sample certificate is found at the following location in the installation media. \utility\authenti\gateway\sample_cert.pfx. 6 Type in "cert-sample" as the password. 7 Make sure that the "Allow this certificate to be exported" check box is selected, and then click the [OK] button. Enterprise Suite 4-1

83 Installing Attached Tools 4 3. Publishing the server certificates The installed server certificate can be published in the following procedure. (For Windows Server 003 (IIS6)) 1 Start the IIS manager. Right-click [Default Web site], and then select [Properties]. The Web Site Properties dialog box appears. Enterprise Suite 4-13

84 Installing Attached Tools 4 3 Click the [Directory Security] tab on the Web Site Properties dialog box, and then click the [View Certificate...] button. The Certificate dialog box appears. 4 Select the [Details] tab on the Certificate dialog box, and then click the [Copy to File...] button. The Certificate Export Wizard starts. Enterprise Suite 4-14

85 Installing Attached Tools 4 5 Click the [Next] button. 6 Select [No, do not export the private key] on the "Export Private Key" page and click the [Next] button. 7 Select [DER encoded binary X.509 (.CER)] on the "Export File Format" page, and then click the [Next] button. Enterprise Suite 4-15

86 Installing Attached Tools 4 8 In the "File to Export" page, type in the file name, and click the [Next] button. Specify "C:\Inetpub\wwwroot" to export the file to. 9 Click the [Finish] button. 10 Change the extension of the created file from "cer" to "crt". Enterprise Suite 4-16

87 Installing Attached Tools 4 11 Make sure that you can access the certificate. Start your Web browser and access the following URL to make sure that you can obtain the certificate. (For Windows Vista/Windows 7/Windows Server 008 (IIS7/IIS7.5)) 1 Start the IIS manager. Select the computer for which Gateway for Biometric Authentication Manager is to be installed. 3 Double-click the [Server Certificates] in the middle pane of the IIS manager screen. The Server Certificates page appears. Enterprise Suite 4-17

88 Installing Attached Tools 4 4 Select the installed server certificate in the middle pane of the page. Select "sample-server" in "Issued To". 5 Click [View...] in the right-hand pane of the page. The Certificate dialog box appears. Enterprise Suite 4-18

89 Installing Attached Tools 4 6 Select the [Details] tab on the Certificate dialog box, and then click the [Copy to File...]button. The Certificate Export Wizard starts. 7 Click the [Next] button. 8 Select [No, do not export the private key] on the "Export Private Key" page and click the [Next] button. Enterprise Suite 4-19

90 Installing Attached Tools 4 9 Select [DER encoded binary X.509 (.CER)] on the "Export File Format" page, and then click the [Next] button. 10 In the "File to Export" page, type in the file name, and click the [Next] button. Specify "C:\inetpub\wwwroot" to export the file to. Enterprise Suite 4-0

91 Installing Attached Tools 4 11 Click the [Finish] button. 1 Change the extension of the created file from "cer" to "crt". 13 Make sure that you can access the certificate. Start your Web browser and access the following URL to make sure that you can obtain the certificate Installing Gateway for Biometric Authentication Manager Note To perform an update installation, specify a new name for the database to which data is migrated. Only data in the database will be passed. Enter the other settings again. Note If Windows authentication is selected as a method to connect to the database, an additional process is required after the installation of Gateway for Biometric Authentication Manager has been completed. For details, refer to "When Windows authentication is selected as a method to connect to the database:" on page 4-9. Enterprise Suite 4-1

92 Installing Attached Tools 4 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Click [Authentication Manager]. The following window appears. Enterprise Suite 4-

93 Installing Attached Tools 4 3 Click [Biometric Authentication (3/64 bit)]. The following window appears. 4 Click [Gateway for B.A.M Installation (3/64 bit)]. The Gateway for Biometric Authentication Manager Installation wizard starts. 5 Click the [Next] button on the "Welcome to the Gateway for Biometric Authentication Manager" page. Enterprise Suite 4-3

94 Installing Attached Tools 4 6 Select the database server and connection method to be used, and then click the [Next] button. "Database Server": Select a database server to be used from the drop-down list or click the [Browse...] button to select one from the dialog box that appears. [Connect using]: Select a method to connect to the database server. Select either Windows authentication or Server authentication according to the authentication mode of the SQL Sever. If [Windows authentication credentials of current user] is selected in [Connect using], an additional process is required after the installation of Gateway for Biometric Authentication Manager has been completed. For details, refer to "When Windows authentication is selected as a method to connect to the database:" on page 4-9. Enterprise Suite 4-4

95 Installing Attached Tools 4 7 Type in a database name, and then click the [Next] button. 8 Type in the password of the impersonation account, and then click the [Next] button. The installer creates an AS_IDENTITY user. The program for Gateway for Biometric Authentication Manager uses this user as a disguised account of ASP.NET. For details on the disguise of ASP.NET, refer to the Microsoft technical document. "Password"/"Password(Confirm)": Type in the password of the AS_IDENTITY user created by the installer. Enterprise Suite 4-5

96 Installing Attached Tools 4 9 Type in the URL for server certification, and then click the [Next] button. "Certificate URL": Specify the URL that has published the server certificate. 10 Type in the encryption password of the database, and then click the [Next] button. "Password"/"Password(Confirm)": Specify the password to encrypt data (such as password and biometric information) stored in the database. Enterprise Suite 4-6

97 Installing Attached Tools 4 11 Type in the Windows account and its password, and then click the [Next] button. "Account": Type in the account to access Gateway for Biometric Authentication Manager from Authentication Manager. "Password"/"Password(Confirm)": Type in the password required for accessing Gateway for Biometric Authentication Manager from Authentication Manager. Enterprise Suite 4-7

98 Installing Attached Tools 4 1 Click the [Install] button. Installation starts. 13 When the Gateway for Biometric Authentication Manager Installation wizard has finished, click the [Finish] button. If [Windows authentication credentials of current user] is selected in [Connect using] on the "Database Server" window, an additional process is required after the installation of Gateway for Biometric Authentication Manager has been completed. For details, refer to "When Windows authentication is selected as a method to connect to the database:" on page 4-9. Reminder If installation was not successful, refer to "If installation was not successful" on page Enterprise Suite 4-8

99 Installing Attached Tools 4 When Windows authentication is selected as a method to connect to the database: If you select Windows authentication as a method to connect to the database in the Gateway for Biometric Authentication Manager Installation wizard, perform the following setting procedure. If you select Windows authentication as a method to connect to the database, assign access rights, which are required to handle a database to be used by Gateway for Biometric Authentication Manager, to an AS_IDENTITY user created by the installer. 1 Check that the installation of Gateway for Biometric Authentication Manager has been completed successfully. Modify the "ConnectGBAMDB.sql" file depending on your environment. The "ConnectGBAMDB.sql" file is placed in "\utility\authenti\gateway" of the installation file. Change the text in the "Database Name" field. Change it to match the setting on the "Database Name" window of the "Gateway for Biometric Authentication Manager Installation" wizard. 3 Modify the "ExecuteSQL.bat" file depending on your environment. The "ExecuteSQL.bat" file is placed in "\utility\authenti\gateway" of the installation file. Change the text in the "(local)\sqlexpress" field. Change it to match the setting on the "Database Server" window of the "Gateway for Biometric Authentication Manager Installation" wizard. 4 Execute the "ExecuteSQL.bat" file. Place the "ExecuteSQL.bat" and "ConnectGBAMDB.sql" files in the same folder. Registering a license The purchased license must be registered to Enterprise Suite. For details on the license registration procedure, refer to "Device Manager User's Guide". Enterprise Suite 4-9

100 Installing Attached Tools 4 5. Registering the biometric authentication server Biometric authentication server information must be registered with Authentication Manager for the biometric authentication to be executed. For details, refer to "Authentication Manager User's Guide". If installation was not successful If installation of Gateway for Biometric Authentication Manager was not successfully completed, confirm the followings. 0 Some files in the folder where the private key of the certificate is stored are owned by the administrator group (Administrators). Confirm with the following procedure. 1 Open the following folder. C:\Documents and Settings\All Users\Application Data\ Microsoft\Crypto\RSA\MachineKeys Display the properties of the file in the folder, and select the [Security] tab. If you do not have the ownership of the file, a warning dialog box appears. If the warning dialog box does not appear, there is no problem. Confirm all the files in the folder. 3 If the warning dialog box appears, click the [Detail Setting] button, and then open the [Owner] tab. 4 Select "Administrators", and then click the [Update] button Installing Registration Tool For authentication using external authentication devices (IC card reader, biometric device), use Registration Tool to register user information necessary for authentication to Authentication Manager. For the operating systems that supports Registration Tool and the conditions of the required software, refer to "Registration Tool" on page 1-7. Reminder For details on using Registration Tool, refer to the Help for the application. Enterprise Suite 4-30

101 Installing Attached Tools 4 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Click [Authentication Manager]. The following window appears. Enterprise Suite 4-31

102 Installing Attached Tools 4 3 Click [Registration Tool for A.M. (3bit)]. The Registration Tool for A.M. (3bit) page appears. 4 Click [Registration Tool Installation]. The Registration Tool for User Authentication Installation wizard starts. 5 Complete the installation according to the instructions that appear in the Registration Tool for User Authentication Installation wizard. When the wizard is finished, continue with the next step. 6 Restart the computer. For authentication using a biometric device, install Gateway for Biometric Authentication Manager. For details on installing Gateway for Biometric Authentication Manager, refer to "Installing Gateway for Biometric Authentication Manager" on page 4-4. Reminder Click [Browse driver] in the "Registration Tool for A.M. (3bit)" page to display the folder in which driver for the external authentication device is stored. Install the driver that is required for the external authentication device in use. Enterprise Suite 4-3

103 Installing Attached Tools 4 4. My Print Manager To spool print job to the My Print Manager server, you must install My Print Manager Port on your client PC or on the print server. Depending on whether you use a print server or not, the PC that you install My Print Manager Port on, the tools, and the My Print Manager Port settings after installation differ. If you are using a print server, you can print from a client computer running a Mac OS.! Detail Separate MSI-based installers have been prepared for My Print Manager Port. When an MSI-based installer is used, the software can be automatically distributed, and can be installed automatically in the Active Directory environment. For details, contact your service representative. When a Print Server Is Not Used If you are not using a print server, install My Print Manager Port on each client PC. Active Directory My Print Manager Port Client PC My Print Manager server Device Enterprise Suite 4-33

104 Installing Attached Tools 4 To configure the application, follow the procedure below. 1 Install My Print Manager Port on a client PC. (page 4-35) Configure the My Print Manager Port settings on the client PC. Reminder For the settings to be configured on a client computer, refer to "My Print Manager User's Guide". When a Print Server Is Used If you are using a print server, install My Print Manager Port for Print Server on the print server. My Print Notifier My Print Manager Port for Print Server Active Directory Client PC Print server My Print Manager server Device To configure the application, follow the procedure below. 1 Install My Print Manager Port for Print Server on the print server. (page 4-40) Configure the My Print Manager Port for Print Server settings on the print server. Enterprise Suite 4-34

105 Installing Attached Tools 4 3 Configure printer driver settings on a client computer. 4 Install My Print Notifier on a client computer. (page 4-43) Reminder For details on the settings that you must configure on the client PCs, see the "My Print Manager User's Guide." For the settings to be configured on the print server, refer to "My Print Manager Administrator's Guide". Before You Begin If you are using a print server, confirm the following conditions before you install My Print Manager Port for Print Server. - If you are using a print server, we recommend that you use Active Directory to manage the devices and client PCs that are connected to the network that the print server is on. - If you are not using Active Directory to manage the network, the user name that you use to log on to a PC must match a user that is registered in Enterprise Suite. - Even if you are using Active Directory to manage the network, if a device is not managed by the Authentication Manager, you must register the same user in Enterprise Suite as a user that has been registered in Active Directory Installing My Print Manager Port This section will explain how to install My Print Manager Port. Note If necessary, the Microsoft Visual C Redistributable Package will be installed. If the user name that you used to log on to the PC contains double-byte characters, the redistributable package will not be installed correctly, so you will have to change the user name that is used to log on as an administrator to one that only contains single-byte alphanumeric characters. Log on again using this new user name, and then install My Print Manager Port. Enterprise Suite 4-35

106 Installing Attached Tools 4 Note You must be logged on to Windows as an administrator to install the application. Note You cannot use My Print Manager Port on client computers running a Mac OS. Installation Procedure Before installing My Print Manager Port, check for the following: 0 The Print Spooler service of Windows has started. 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Enterprise Suite 4-36

107 Installing Attached Tools 4 Click [My Print Manager]. The following window appears. 3 Click [My Print Manager Port (3/64 bit)]. The following window appears. 4 Click [Installation for client computers (3bit)] or [Installation for client computers (64bit)] depending on the operating system of the computer this tool is to be installed on. The wizard starts. 5 Click [Next]. Enterprise Suite 4-37

108 Installing Attached Tools 4 6 Click [I accept the terms in the license agreement], and then click [Next]. 7 Check the destination folder for the installation. If you want to install My Print Manager Port to a different folder, click [Change], and then specify the destination folder. 8 Click [Next]. Enterprise Suite 4-38

109 Installing Attached Tools 4 9 Click [Install]. The installer begins installing My Print Manager Port. When the installation completes, the installation completed window opens. 10 Click [Initialize]. The My Print Manager Port settings window opens. Continue by configuring the My Print Manager Port settings. For details, refer to the "My Print Manager User's Guide". Enterprise Suite 4-39

110 Installing Attached Tools Installing My Print Manager Port for Print Server Install My Print Manager Port for Print Server on the print server. Note If necessary, the Microsoft Visual C Redistributable Package will be installed. If the user name that you used to log on to the PC contains double-byte characters, the redistributable package will not be installed correctly, so you will have to change the user name that is used to log on as an administrator to one that only contains single-byte alphanumeric characters. Log on again using this new user name, and then install My Print Manager Port for Print Server. Note You must be logged on to Windows as an administrator to install the application. Installation Procedure 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Enterprise Suite 4-40

111 Installing Attached Tools 4 Click [My Print Manager]. The following window appears. 3 Click [My Print Manager Port (3/64 bit)]. The following window appears. 4 Click [Installation for print server (3bit)] or [Installation for print server (64bit)] depending on the operating system of the computer this tool is to be installed on. The wizard starts. 5 Click [Next]. Enterprise Suite 4-41

112 Installing Attached Tools 4 6 Click [I accept the terms in the license agreement], and then click [Next]. 7 Check the destination folder for the installation. If you want to install My Print Manager Port to a different folder, click [Change], and then specify the destination folder. 8 Click [Next]. Enterprise Suite 4-4

113 Installing Attached Tools 4 9 Click [Install]. The installer begins installing My Print Manager Port. When the installation completes, the installation completed window opens. 10 Click [Initialize]. The My Print Manager Port settings window opens. Continue by configuring the My Print Manager Port settings. For details, refer to "My Print Manager Administrator's Guide" Installing My Print Notifier My Print Notifier displays a message on the client computer that indicates whether print job has been spooled. If the sent print job falls under rule conditions and if a setting is configured so that whether to execute rules is selected, a message indicating that the print job is in the rule execution check wait state is displayed in the pop-up window on your client computer. When you are using a print server, install My Print Notifier on the client computer. Note You cannot use My Print Notifier on client computers running a Mac OS. Enterprise Suite 4-43

114 Installing Attached Tools 4 Installation Procedure 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Click [My Print Manager]. The following window appears. Enterprise Suite 4-44

115 Installing Attached Tools 4 3 Click [My Print Notifier (3/64 bit)]. The following window appears. 4 Click [My Print Notifier Installation]. The wizard starts. 5 Click [Next]. 6 Click [I accept the terms in the license agreement], and then click [Next]. Enterprise Suite 4-45

116 Installing Attached Tools 4 7 Check the destination folder for the installation. If you want to install My Print Notifier to a different folder, click [Change], and then specify the destination folder. 8 Click [Next]. 9 Click [Install]. The installer begins installing My Print Notifier. When the installation completes, the installation completed window opens. 10 Click [Finish]. Enterprise Suite 4-46

117 Installing Attached Tools My Panel Manager Installing ImageConverter An image converter tool is used to generate the image to be registered for the address book. This tool allows you to simply change the magnification of an image, as well as to select arbitrary portion of an image for conversion, and to specify a folder to collectively convert images in the folder. Before installing ImageConverter, check the following. 0 You are logging in to Windows with administrator privileges. 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Enterprise Suite 4-47

118 Installing Attached Tools 4 Click [My Panel Manager]. The following window appears. 3 Click [Image Converter (3/64 bit)]. The following window appears. 4 To install this tool, click [Install Image Converter (3 bit)] or [Install Image Converter (64 bit)] depending on the operating system. The installer starts. To install this tool, follow the instructions shown in the wizard. Enterprise Suite 4-48

119 Installing Attached Tools Installing AddressImporter This is a tool used to import address book information from other applications such as Outlook to the My Panel Manager address book. Address book information can be imported from CSV and other file formats or retrieved from an LDAP server. Before installing AddressImporter, check the following. 0 You are logging in to Windows with administrator privileges. 1 Click [Add-on Installation] in the installer window. The attached tool installation page appears. Click [My Panel Manager]. The following window appears. Enterprise Suite 4-49

120 Installing Attached Tools 4 3 Click [Address Importer (3/64 bit)]. The following window appears. 4 To install this tool, click [Address Importer Installation (3 bit)] or [Address Importer Installation (64 bit)] depending on the operating system. The installer starts. To install this tool, follow the instructions shown in the wizard. Enterprise Suite 4-50

121 Uninstallation 5 5 Uninstallation 5.1 Uninstalling Enterprise Suite Uninstall Enterprise Suite from the computer. Note When uninstalling Device Manager, add-on applications should also be uninstalled. Before uninstalling an add-on application that has licenses registered, be sure to delete the licenses. Add-on applications cannot be uninstalled with licenses still registered. Reminder Only the specified add-on application(s) can be uninstalled. Uninstallation procedure Before uninstalling Enterprise Suite, check the following. 0 There is no user logged on to Enterprise Suite. 0 Add-on Module licenses are deleted. 0 Licenses are deleted for the attached tool in which they must be registered. 0 Windows is logged on to with Administrator privileges. 1 In the [Start] menu, select [All Programs] - [KONICA MINOLTA] - [PageScope Enterprise Suite] - [Uninstallation]. The "Enterprise Suite uninstaller" starts the process. In Windows 8, Windows 8.1, Windows Server 01, Windows Server 01 R, click [Start] - [All Apps] - [Uninstall (in KONICA MINOLTA category)]. Enterprise Suite 5-1

122 Uninstallation 5 Check the system configuration in the "Check System Configuration" page of the "Enterprise Suite uninstaller". Add-on applications cannot be uninstalled if "Program in use" or "License still registered" is displayed. 3 Click the [Next] button, and continue the uninstallation procedure according to the instructions displayed in the window. 4 Select the items to be uninstalled in the "Application Structure" page of the "Enterprise Suite uninstaller". To only delete an application while retaining the required database, clear the [Delete the database of the application to un-install.] check box. In "SQL Server Settings", enter the account name and password of the administrator for the Microsoft SQL Server database. When uninstalling Device Manager, add-on applications should also be uninstalled. Enterprise Suite 5-