Remote Deposit Capture (CC21) Software Installation Guide for Firefox or Internet Explorer
|
|
- Cory Park
- 5 years ago
- Views:
Transcription
1 Remote Deposit Capture (CC21) Software Installation Guide for Firefox or Internet Explorer Part 1 - UNINSTALL PREVIOUS APPLICATION AND SCANNER 1. Save any work you may have open on your PC 2. Be sure to log into workstation with credentials that have administrator permissions (permissions to be able to install software) 3. Completely disconnect your check image scanner from your PC 4. Using the Start button on your computer, navigate to Control Panel then to Programs a. Under Programs click Uninstall a Program 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 1
2 b. Locate the scanner driver used by your previous check image scanner application c. Right click on the correct application and click Uninstall i. For Panini scanners, look for items with Panini, MyVisionX, VisionX, and/or ideal in the name. There may be two components in the list with these names if so, uninstall both ii. For Canon scanners, look for items with Canon and/or Ranger in the name. There may be multiple components in the list with these names if so, uninstall both iii. *NOTE If you have a Canon device other than the scanner (printer, camera), you will need to be cautious to only remove the components specific to the scanner Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 2
3 Part 2 - INSTALL NEW APPLICATION AND SCANNER **Adding CC21 to your Favorites and as a Trusted Site in your Web Browser** FOR INTERNET EXPLORER 1. Within Internet Explorer, enter the url a. Save this location as a Favorite and/or create a desktop shortcut b. Click on the gear icon in the upper right corner and choose Internet Options c. Navigate to the Security tab and select Trusted Sites icon (green check mark) d. Make sure the url listed above shows up in Add this website to the zone: box, then click Add e. Click Close and then click Ok to exit the pop up window Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 3
4 FOR FIREFOX 1. Within Firefox, enter the url a. Save this location as a Favorite and/or create a desktop shortcut b. Click on the menu bar in the upper right corner and choose Options c. Click Security on the left hand sidebar, then click Exceptions d. Enter the url in the Address of website box and click Allow e. Then click Save Changes 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 4
5 FOR GOOGLE CHROME 1. Within Chrome, enter the url a. Save this location as a Favorite and/or create a desktop shortcut b. Click on the control panel at the far right of your window (three vertical dots) and click Settings c. Scroll to the very bottom of the Settings page and click Show Advanced Settings d. Under the Network section, click Change proxy settings e. An Internet Properties box will pop up. Navigate to the Security tab f. Click on Trusted sites (green check mark icon) and then click the Sites button g. Make sure the CC21 url is entered into the Add this website to the zone: box h. Click Add and click Close i. Click Ok to exit the Internet Properties box and save your settings 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 5
6 **Accessing CC21 for First-time Login** 2. Close out and relaunch your browser (FOR BOTH EXPLORER, FIREFOX, AND CHROME) 2. Navigate back to through the Favorite you bookmarked in your browser, or launch the shortcut from your desktop 3. Enter the login credentials you have been provided a. Account ID = M#### (Bank will set up the Account ID for each merchant) b. User ID = current Online Banking username c. ID Password = Bank1234$ (*Do NOT change the password until after drivers are installed*) 4. Click Login 5. A Phone Factor Authentication message will display. Note the 4 digit PIN number at the end of the message. You will need to enter this PIN when prompted. 6. After noting the 4 digit PIN number, click Continue a. You will receive an automated call on the phone number your financial institution set up as your PhoneFactor authentication phone number. b. The automated voice will prompt you to enter the 4 digit PIN number followed by the pound # sign. Follow the instructions and enter the PIN and # on the keypad of your phone. c. You will then be auto-logged into CC21 and may hang up the phone 7. The first time you log on, you will be prompted with a list of questions and answers for you to select for added security if you need to call in for password resets, etc. Please complete this information and click Save. 8. You will then be taken to a new screen with two options: a. Continue or Install CC21 Client. Select Install CC21 Client 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 6
7 9. A prompt will appear at the bottom of your browser window asking if you want to Save Run or Cancel a. Click the dropdown arrow to the right of Save and choose Save As and save the file to a location on your PC that will be easy to remember b. After the file has been saved, navigate to the file, right click on it with your mouse, and select Run As Administrator 10. A Welcome screen will pop up. Please click Next 11. At the Ready to Install screen, please click Install 12. At the InstallShield Wizard Completed screen, please click Finish 13. Once the CC21 Client is installed, go back to your browser and now select Continue option on the blue window. You will then be taken to the regular Main Menu screen for remote deposit capture 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 7
8 INSTALL DRIVERS 1. The Main Menu screen includes three large buttons in the center of the screen, and also several menu options along the light blue strip near the upper part of the window a. From the top menu, select Settings and then Install Drivers b. A new window should open that will display the drivers for your specific scanner and the CC21 Client. i. Verify that the make of the scanner listed matches the brand your scanner. 1. *If you have a Canon scanner and the driver name says Canon, please contact your financial institution* 2. *You do NOT need to select the DCI CC21 Client program as this has been installed already through the steps listed above* c. If the scanner drive matches the brand of scanner you have, click Install i. You will be presented with a prompt to Run Save or Cancel ii. Click the dropdown arrow to the right of Save and choose Save As and save the file to a location on your PC that will be easy to remember iii. After the file has been saved, navigate to the file, right click on it with your mouse, and select Run As Administrator iv. Verify that the scanner is unplugged from your PC v. Navigate through the installation wizard for your scanner. The installation should proceed automatically and may take several minutes to complete vi. Once the installation is complete, log out of CC21, close your browser so everything is refreshed, and then proceed with logging back in. You may now begin scanning items Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 8
9 VERIFY YOUR INSTALLATION 1. When scanning your first deposit, check the lower right corner of the window within the CC21 Client a. Scanner Status should display as Ready to Scan b. If your Scanner Status continues to display Starting Scanner and will not switch to Ready to Scan like the example below, please contact your financial institution for assistance. INSTALLATION TROUBLESHOOTING If the prompt to install the CC21 file keeps prompting to run/save and you are using Internet Explorer as your browser: 1. Click the little black down arrow to the right of Save and chose Save 2. Note the name of the file 3. Click on the gear icon in the upper right corner and choose View Downloads 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 9
10 4. Right click the file that just downloaded and uncheck the option labeled Always ask before opening this type of file. 5. Click the Open button to the right of the file and navigate through the installation Wizard to complete the install If the prompt to install the CC21 file keeps prompting to run/save and you are using Firefox as your browser: 6. Click Open 7. Select Open with and select CC21Client 8. Check the box to Do this automatically from now on and then click OK 2017 Oregon Pacific Bank Member FDIC opbc.com Updated: 05/2017 Page 10
Remote Deposit. Getting Started Guide
Remote Deposit Getting Started Guide Table of Contents Introduction... 3 Minimum System Requirements... 3 Direct Merchant Smart Deposit Installation Instructions... 6 Multi-Factor Authentication Enrollment...
More informationBusey Remote Deposit System Guide
Busey Remote Deposit System Guide Remote Deposit Installation...3 Preparing Internet Explorer...3 Installing the Software...4 Making the First Deposit...5 Viewing Reports...6 Troubleshooting...7 2 Remote
More informationDeposit Wizard Panini Installation Guide
Guide Table of Contents System Requirements... 2 WebScan Overview... 2 Hardware Requirements... 2 Supported Browsers... 2 Driver Installation... 2 Step 1 - Determining Windows Edition & Bit Count... 3
More informationScanner Installation Procedures for edeposit
Scanner Installation Procedures for edeposit Great Things Happen! Scanner Installation Procedures for edeposit Table of Contents Getting Started Minimum System Requirements...........................1
More informationDeposit Wizard TellerScan Installation Guide
Guide Table of Contents System Requirements... 2 WebScan Overview... 2 Hardware Requirements... 2 Supported Browsers... 2 Driver Installation... 2 Step 1 - Determining Windows Edition & Bit Count... 3
More informationSCANNER INSTALLATION PROCEDURES
Introducing your new SCANNER INSTALLATION PROCEDURES for edeposit Updated 12.07.17 Table of Contents GETTING STARTED Minimum System Requirements...1 SCANNER INSTALLATION FOR SMARTSOURCE SCANNERS 2 SCANNER
More informationIBC Installation Guide
IBC Installation Guide *These steps are compatible with all scanner models/types but, for this guide, the Panini VisionX scanner was used Typically, we will be installing one of 4 scanners: Batch Scanners:
More informationRemote Deposit Capture Scanner Installation Guide for Windows
Remote Deposit Capture Scanner Installation Guide for Windows 1 NOTE: Remote Deposit Capture is supported in Internet Explorer 11.0+. The usage of other browsers (such as older versions of Internet Explorer)
More informationLocate your Advanced Tools and Applications
WordPress is an easy-to-use weblog system, providing numerous features like categories, ratings, as well as plugins installation. This installer application will easily install the WordPress tool to a
More informationInterlink Express Desktop Printing Service Installation Guide
Interlink Express Desktop Printing Service Installation Guide Page 1 of 10 Introduction This guide is intended to provide guidance on how to install and configure the new Interlink Express Desktop Printing
More informationAssociated Bank. Remote Deposit User Guide. Page 1 of 33
Associated Bank Remote Deposit User Guide Page 1 of 33 Table of Contents CHAPTER 1: GETTING STARTED... 3 Minimum system requirements... 3 Currently supported scanners include the following operating systems:...
More informationFast Track! Remote Deposit. Version 1.0 Installation Guide
Fast Track! Remote Deposit Version 1.0 Installation Guide Contents Pr ior to Installation... 1 Disabling ActiveX Filtering... 1 Verifying Version of Internet Explorer... 1 Using 32-bit Version Internet
More informationGetting Started with Outlook Web App (OWA)
Getting Started with Outlook Web App (OWA) Office 365 User Guide When first accessing your new Office 365 account, or if you are having any issues with your regular email client, use the below directions
More informationEnter your Appserv username and password to sign in to the Website
Appserv Desktop Access Logging on from a Windows 10 Device Step 1. To sign in to the Appserv Desktop Access website, either enter the following address into the Microsoft Edge browser address bar, or click
More informationHow to Export a Report in Cognos Analytics
IBM Cognos Analytics How to Export a Report in Cognos Analytics Reports viewed in IBM Cognos Analytics can be exported in many formats including Excel. Some of the steps for exporting are different depending
More informationMortgage Cadence System Minimum Requirements and Troubleshooting
Purpose Mortgage Cadence System Minimum Requirements and Troubleshooting This document defines the browser requirements to operate Mortgage Cadence with the necessary encryption and how to troubleshoot
More informationRNDC / NDC MicroStrategy Supplier Web Troubleshooting Guide
RNDC / NDC MicroStrategy Supplier Web Troubleshooting Guide Where do I log into MicroStrategy for RNDC markets? 2 Where do I log into MicroStrategy for NDC markets? 3 Why can t I log in? Most common log
More informationDirections for Setting up Remote Desktop Connection for PC:
Directions for Setting up Remote Desktop Connection for PC: BEFORE YOU BEGIN, MAKE SURE YOU HAVE: COMPUTER NAME USERNAME TEMPORARY PASSWORD 1 4/19/2016 Creating a Shortcut to your Concourse Hosting remote
More informationContents Overview... 2 Part I Connecting to the VPN via Windows OS Accessing the Site with the View Client Installing...
CSEC 640 Lab Access Contents Overview... 2 Part I Connecting to the VPN via Windows OS... 2 Accessing the Site with the View Client... 2 Installing... 3 Launching Your Client... 4 Part II Windows Access
More informationDEPOSITPARTNER INSTALLATION GUIDE Desktop Application
DEPOSITPARTNER INSTALLATION GUIDE Desktop Application SCANNER DRIVER INSTALLATION NOTE: In order for the scanner to work properly, the scanner drivers must be installed before downloading the DepositPartner
More informationRemote Deposit Service Online
Remote Deposit Service Online Windows 7 and Internet Explorer Installation Guide 00-35-4126NSB This manual contains proprietary and confidential information of Bank of America and was prepared by the staff
More informationAppserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website
Appserv Desktop Access Logging on from a Mac OS device Step 1. To sign in to the Appserv Desktop Access website, enter the following address into the Safari browser address bar. Please Note: This documentation
More informationNotebook Registration Guide
Notebook Registration Guide This document shows you how to register your notebook (Windows) before downloading the software for your course. Please take note of the following before you proceed a. Please
More informationPISA 2018 COMPUTER-BASED SCHOOL QUESTIONNAIRE: PRINCIPAL S MANUAL
P 2 I S A 0 1 8 PISA 2018 COMPUTER-BASED SCHOOL QUESTIONNAIRE: PRINCIPAL S MANUAL Doc.: CY7_CBA_ScQPrincipalManual.docx Produced by ETS, Core A Contractor TABLE OF CONTENTS Part 1 Introduction Introduction
More informationWindows Authentication for Velocity Web service Client
Windows Authentication for Velocity Web service Client Copyright 2019, Identiv. Overview Prior to Velocity 3.7 SP1 releases, the Velocity Web Service Client (VWSC) application used Anonymous Authentication
More informationWindows 8.1 User Guide for ANU Staff
Windows 8.1 User Guide for ANU Staff This guide has been created to assist with basic tasks and navigating Windows 8.1. Further tips for using Windows 8.1 can be found on the IT Services website, or by
More informationSTRS OHIO F5 Access Client Setup for ChromeBook Systems User Guide
STRS OHIO F5 Access Client Setup for ChromeBook Systems User Guide For assistance, please contact the ITS Service Desk at x4357 or 227-8633. Table of Contents First Time Use of Remote Access... 1 F5 Access
More informationLearning Management System. User guide for learners
Learning Management System User guide for learners CONTENTS WELCOME TO YOUR LEARNING MANAGEMENT SYSTEM (LMS)... 3 HOW DO I KNOW IF I HAVE ACCESS TO A CLIENT S LMS?... 3 EMAIL NOT RECIEVED... 4 WHAT IF
More informationInternet Browsers with CYBER
Internet Browsers with CYBER Updated 5/29/2018 CYBER is an internet-based application that enables multiple users in many locations to access medical records. The application s software is powered by Microsoft
More informationDeployment User Guide
Deployment User Guide Version: 010319-2 Contents STEP 1: (Windows Users Only): Determine if your PC is running the 32-bit or 64-bit version of Windows. If you are not a PC user, please proceed to step
More informationJoomla Installer User Guide. Version 1.0
Joomla Installer User Guide Version 1.0 Contents 0. Document History... 3 1. Introduction... 4 1.1. Navigation... 5 2. Install... 6 3. Uninstall... 8 4. Go to... 9 5. Manage... 10 6. Application Changes...
More informationDownloading, Installing, and Configuring Blackboard Drive
M06-Downloading, Installing, and Configuring Blackboard Drive Blackboard Learn: Moving Content This handout contains the exact same information as the corresponding Blackboard Learn Moving Content videos
More informationLogin Troubleshooting
Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. Check with your scheduler to ensure you are using the
More informationLogin Troubleshooting
Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. All MinuteClinic employees will use the username MC followed
More informationOXE Free desktop Guide
OXE Free desktop Guide The below telephone screen examples are for a 4038/4068 handset, the Free Desktop IP- Touch Interface works in the same manner with a 4028 extension. The only difference is that
More informationInstructions For Configuring Your Browser Settings and Online Banking FAQ's
Instructions For Configuring Your Browser Settings and Online Banking FAQ's Instructions By Browser Type Google Chrome Firefox Internet Explorer 8 Internet Explorer 9 Safari Online Banking FAQ's Google
More informationiscanbrowser User Guide ios
iscanbrowser User Guide ios Contents GETTING STARTED... 3 ABOUT... 3 CONFIGURATION... 3 WEB BROWSER... 3 Navigating the Web... 3 Startup & Home Page... 3 Tabbed Browsing... 3 History & Bookmarks... 4 Share
More informationRecommended Browser Settings
Recommended Browser Settings Internet Explorer Settings (PC) Mozilla Firefox Settings (PC) Mozilla Firefox Settings (Mac) Safari Settings (Mac) Chrome Settings (PC) Infinite Campus recommends modifying
More informationSET UP VPN FOR WINDOWS 10
SET UP VPN FOR WINDOWS 10 A VPN (Virtual Private Network) provides a secure, encrypted tunnel from your computer to UHCL's network when off campus. UHCL offers VPN software to allow authenticated, secure
More informationIT Access Portal User Guide (Employees)
IT Access Portal User Guide (Employees) Introduction The University of Salford IT Access Portal provides University employees with secure, off-campus access to core IT applications and resources; for example:
More informationClassHub for Teachers. A User Guide for the Classroom
ClassHub for Teachers A User Guide for the Classroom Table of Contents CLASSHUB TEACHER... My Class Settings... Class List... Using Views and Screen Peek... Actions... MIRRORING... Mirroring Actions...
More informationDevice LinkUP + VIN. Service + Desktop LP Guide RDP
Device LinkUP + VIN Service + Desktop LP Guide RDP Version 3.0 May 2016 Copyright 2016 iwebgate. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in
More informationAPP-J: WHAT IS APPLICATION JUKEBOX?
APP-J: WHAT IS APPLICATION JUKEBOX? Use Application Jukebox (App-J) to run University software on any Windows PC or laptop. Launch apps from the Application Jukebox web page Install the Application Jukebox
More informationAccessing Carolinas Healthcare System Resources Remotely
Accessing Carolinas Healthcare System Resources Remotely Have you logged in remotely before? If not, please proceed to Step 1. If yes, please log in as normal or see FAQ section if you are having trouble
More informationWindows 8.1 User Guide for ANU Staff
Windows 8.1 User Guide for ANU Staff This guide has been created to assist with basic tasks and navigating Windows 8.1. Further tips for using Windows 8.1 can be found on the IT Services website, or by
More informationTCC College WiFi and Printer Setup 07/11/2018 College WiFi and Printer Setup Guide
College WiFi and Printer Setup Guide **Please note that the below instructions need to be followed by you only when you are at the college** 1 College WiFi and Printer Setup **Please note that the below
More informationWelcome to the Opus Bank Mobile Banking App User Guide
Welcome to the Opus Bank Mobile Banking App User Guide 1.855.678.7226 servicecenter@opusbank.com www.opusbank.com Table of Contents Enroll in Mobile Banking & Install App... 3 Login to Personal Online
More informationGetting Started With Windows 10
Getting Started With Windows 10 1 Table of Contents Navigating the Windows 10 Environment... 3 Logging In... 3 Navigating the Desktop... 4... 4... 4 Working With Applications... 5 Actions Center and Settings...
More informationProduction Assistance for Cellular Therapies (PACT) PACT Application System User s Guide
Production Assistance for Cellular Therapies (PACT) PACT Application System User s Guide Version 1.0 February 9, 2017 Version 1.0 TABLE OF CONTENTS 1.0 Getting Started... 1 1.1 Access to the Internet...
More informationWESTAT REMOTE ACCESS (WRA)
WESTAT REMOTE ACCESS (WRA) SET UP INSTRUCTIONS The following instructions will allow you to access Westat s Citrix XenApp Web Interface (WXA). This document will teach you how to access Westat s At Home
More informationKNOXPLANS for New Users
KNOXPLANS for New Users Version 9.1, October 2018 Contents KNOXPLANS for New Users... 1 Welcome to KnoxPlans, Version 9.1... 2 Recommended Client Hardware and O/S Specifications... 2 Browser Requirements...
More informationRemote Access Application Viewer User Guide. Version 2.3
Remote Access Application Viewer User Guide Version 2.3 Table of Contents Table of Contents... 2 Logging into Application Viewer... 4 Setting up your browser for the first time... 8 Internet Explorer...
More informationInstructions for Configuring Your Browser Settings and Online Security FAQ s
Instructions for Configuring Your Browser Settings and Online Security FAQ s General Settings The following browser settings and plug-ins are required to properly access Digital Insight s webbased solutions.
More informationRemote Access Resources
Remote Access Resources Windows 7 Windows 10 Firm Laptop Windows Windows Mac Computer Apple ipad Mac Computer Android Devices Apple ipad Remote Access Remote Access for Personal Computer (Windows) Quick
More informationMobile App User Guide
Mobile App User Guide Introduction The Farmers Trust & Savings Bank Mobile Banking App is a downloadable application that is compatible with numerous mobile devices. These devices include Android phones,
More informationHow do I access the wireless network using a laptop?
Zane State College offers free computer software and software tools to help students achieve success. Below are instructions to install the many software applications offered at Zane State College. How
More informationRemote Desktop How to guide
CaseMap Remote Desktop for Windows User Contents How to open Remote Desktop Connection and Login to the Terminal Server... 2 How to save your connection settings and create a shortcut on your desktop...
More informationUsing Citrix to access QFIS and other applications
Using Citrix to access QFIS and other applications Citrix offers a secure way to remotely access applications at Queen s, including P2P. To use Citrix, open your browser and go to https://offcampus.qub.ac.uk.
More informationQuick Start Guide for the Cisco Unity Connection Web Inbox (Release 11.x)
Quick Start Guide Quick Start Guide for the Cisco Unity Connection Web Inbox (Release 11.x) Cisco Unity Connection Web Inbox About the Cisco Unity Connection Web Inbox Web Inbox Controls Inbox Folder Message
More informationVMware Horizon Client for Chrome OS User Guide. 04 JAN 2018 VMware Horizon Client for Chrome OS 4.7
VMware Horizon Client for Chrome OS User Guide 04 JAN 2018 VMware Horizon Client for Chrome OS 4.7 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/
More informationBomgar Connect Android Rep Console 2.2.9
Bomgar Connect Android Rep Console 2.2.9 2017 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property
More informationBrowser Support Internet Explorer
Browser Support Internet Explorer Consumers Online Banking offers you more enhanced features than ever before! To use the improved online banking, you may need to change certain settings on your device
More informationB E T A. New Mobile Interface (2015) User Guide
B E T A New Mobile Interface (2015) User Guide Application Account Setup & Maintenance Initial Account Setup Account Maintenance New Skyward Mobile Navigation User Main Menu Recent Favorite Application
More informationHow to install Citrix on Windows XP/Vista/7/8/8.1
How to install Citrix on Windows XP/Vista/7/8/8.1 Citrix Receiver Installation 1. Bring up a web browser (ie: Internet Explorer, Firefox, or Google Chrome) and go to http://receiver.citrix.com. 2. Click
More informationSigning In to WebEx Assistant, page 1
Use WebEx Assistant to quickly start or schedule meetings, and set up or change your WebEx account settings without going to your Cisco WebEx site., page 1 Switching Sites, page 2 Starting an Instant Meeting
More informationNextiva Drive The Setup Process Mobility & Storage Option
Nextiva Drive The Setup Process The Setup Process Adding Users 1. Login to your account and click on the Account icon at the top of the page (this is only visible to the administrator). 2. Click Create
More informationTable of Contents HOL-1757-MBL-6
Table of Contents Lab Overview - - VMware AirWatch: Technology Partner Integration... 2 Lab Guidance... 3 Module 1 - F5 Integration with AirWatch (30 min)... 8 Getting Started... 9 F5 BigIP Configuration...
More informationMULTI-FACTOR AUTHENTICATION SET-UP
MULTI-FACTOR AUTHENTICATION SET-UP DepositPartner Desktop Application FIRST TIME ENROLLMENT NOTE: Your computer settings cannot be set to clear cookies upon exit, otherwise you will be prompted to enter
More informationAbout MiTeam. MiTeam Stream. MiTeam on MiCollab for PC, MAC Client, and Web Client. MiTeam Stream tabs. Create a Stream.
QMiTeam for Enterprise Quick Reference Guide About MiTeam MiTeam is a work stream communications and collaboration tool that provides a highly collaborative and persistent workspace for team-meetings,
More informationFive9 Adapter for Velocify
Cloud Contact Center Software Five9 Adapter for Velocify Agent s Guide November 2017 The Five9 Adapter for Velocify enables you to integrate the Five9 Cloud Contact Center with the Velocify desktop. This
More informationMOVE OR REINSTALL YOUR CRICKET CLICK DIALER, KOALA CLOUD CALL CENTER, OR LEADMASTER VOICE
Move or Reinstall Your SoftPhone 1 MOVE OR REINSTALL YOUR CRICKET CLICK DIALER, KOALA CLOUD CALL CENTER, OR LEADMASTER VOICE If you are MOVING your SoftPhone to another computer, the SoftPhone on your
More informationRemote Access Application Viewer User Guide. Version 2.5
Remote Access Application Viewer User Guide Version 2.5 Table of Contents Table of Contents... 2 Logging into Application Viewer... 4 Setting up your browser for the first time... 8 Internet Explorer...
More informationLearners Guide. Overview. Introduction. How do I log in to ecooper University? Welcome to the ecooper University Learners Guide!
Learners Guide Overview Introduction Welcome to the ecooper University Learners Guide! This guide will help you gain access and navigate through the ecooper University Learning Management System (LMS).
More informationModeChanger
35020808-02 2015.11 ModeChanger ModeChanger is a software utility that can switch the drive between normal mode and encrypted mode. Operating in encrypted mode will help protect your data. While the drive
More informationInternational SOS e-learning Training Hub User Guide
International SOS e-learning Training Hub User Guide WELCOME TO THE INTERNATIONAL SOS TRAINING HUB.... 2 STEP 1. ACCESSING THE INTERNATIONAL SOS TRAINING HUB... 2 STEP 2. LOGGING INTO INTERNATIONAL SOS
More informationIf your webpage looks like the screen below please go to your browsers tools section and clear out all history.
Quick Notes: Please use internet explorer 9 or higher to have an optimal experience New URL to access the Nav Web Digital experience is http://navweb.mom365.com/login.aspx o You will be redirected to the
More informationCreating a Bookmark/Link for the Portal(my.cuw.edu)
Here are the links to each guide on this PDF Internet Explorer EDGE Firefox Chrome Safari Items to Note Always remember to click the log out button on the Portal when you are finished with your session.
More informationClear Cache Guide Click here for Windows guide Click here for Mac OS guide
Velocity@ocbc Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Version 1.0 1 of 18 Step 1: Check your browser version 1. Type www.whatismybrowser.com at the address bar and press
More informationUSING THIS MANUAL... 1 Summary... 1 SETUP... 1 Overview... 1 Setting Up Your System... 1 System Requirements... 1 Supported Scanners...
USING THIS MANUAL... 1 Summary... 1 SETUP... 1 Overview... 1 Setting Up Your System... 1 System Requirements... 1 Supported Scanners... 2 Scan Best Practice... 2 Canon Scanner Download Latest Driver...
More informationLab - Configure Browser Settings in Windows 8
Introduction In this lab, you will configure browser settings in Microsoft Internet Explorer. Recommended Equipment A computer with Windows 8 An Internet connection Step 1: Set Internet Explorer as the
More informationSecure Remote Access Installation and User Guide
Secure Remote Access Installation and User Guide Version 1.0 Published July 2016 TABLE OF CONTENTS 1 System Requirements...3 1.1 Take Control for Windows...3 1.2 Take Control for OSX...3 2 Configure User
More informationTroubleshooting Guide 8-Button Board 16-Button Board
Troubleshooting Guide 8-Button Board 16-Button Board Contents 1. 8-Button Board... 2 1.1 Advance Troubleshooting Part I... 2 1.2 Part I - Additional Step... 3 1.3 Advance Troubleshooting Part II [Requires
More informationRemote Deposit Transition Guide
Remote Deposit Transition Guide Important actions you will need to take to transition your Remote Deposit Capture Service: User must be an administrator on the computer before starting the transition guide
More informationProSystem fx Portal Client User Guide
ProSystem fx Portal Client User Guide Last Updated: February, 2015 Client Portal Access or paste http://fffcpas.com/client-login/ Video User Guide Please call our help desk at 212.245.5900 with any questions.
More informationRMG KFC AGENT APPLICATION SET-UP STEPS. Table of Contents
Table of Contents SOFTWARE INSTALLATION, SET-UP AND CONFIGURATION... 2 STEP 1: Accessing the LiveXchange FTP Server... 2 STEP 2: Installing Microsoft.NET Framework 2.0 (if required)... 3 STEP 3: Downloading
More informationComputer Based Examinations
Computer Based Examinations CBE V24.0 Installation Instructions Existing CBE Centres This document is intended for existing CBE centres that currently have ACCA CBE software installed, and are installing
More informationRemote Access Guide. https://remote.lghealth.org
Remote Access Guide https://remote.lghealth.org Created by: Joshua Steele Revision 1.0 7/14/2015 Table of Contents I. Remote Access using Internet Explorer... 2 II. Remote Access using Google Chrome...
More informationMerchant Deposit. User Guide
Merchant Deposit User Guide Table of Contents Launching Merchant Deposit... 3 Preparing a Deposit... 4 How to Create a Deposit... 5 How to Scan Checks... 6 Submitting a Deposit without Errors... 6 Submitting
More informationTxEIS on Internet Explorer 8
TxEIS on Internet Explorer 8 General Set Up Recommendations: Several modifications will need to be made to the computer settings in Internet Explorer to ensure TxEIS runs smoothly, reports pop up as desired,
More informationUdocx for Office 365 HP MFP Deployment Guide
Udocx for Office 365 HP MFP Deployment Guide Version 1.3 Introduction This document describes the required steps to connect your HP MFP device to Udocx. The result of the configuration is that the Udocx
More informationD.T.M: TEXTBOOK CHECKOUT SCENARIOS
Destiny Textbook Manager allows users with full access to check out textbooks to a student or a class In this tutorial you will learn how to: Check Out to a Student Check Out to a Class Requirements: PC
More informationComodo Chromium Secure Software Version 36.1
Comodo Chromium Secure Software Version 36.1 User Guide Guide Version 36.1.111114 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013 Table of Contents 1. Comodo Chromium Secure - Introduction...4
More informationDate Last Updated: December 5, 2011 (TEL) Date Last Printed: July 17, 2012
Date Last Updated: December 5, 2011 (TEL) Date Last Printed: July 17, 2012 TABLE OF CONTENTS CHAPTER 1 : OVERVIEW OF SUNPAC EMPLOYEE PORTAL... 3 MENU OPTIONS... 3 CHAPTER 2 : OPENING SUNPAC EMPLOYEE PORTAL...
More informationUniConnect. User Guide
UniConnect User Guide Table of Contents What is UniConnect?... 3 Prerequisites... 3 Accessing UniConnect... 4 Accessing Applications... 6 Adding/Removing Applications to Favourites... 7 Printing... 8 Accessing
More informationowncloud Android App Manual
owncloud Android App Manual Release 2.7.0 The owncloud developers October 30, 2018 CONTENTS 1 Release Notes 1 1.1 Changes in 2.7.0............................................. 1 1.2 Changes in 2.6.0.............................................
More informationResearch Panel. How to set up your Gmail Account & Yahoo Account for the Survey Savvy Research Panel
Email Research Panel How to set up your Gmail Account & Yahoo Account for the Survey Savvy Email Research Panel ERP SETUP Thanks for participating in our Email Research Panel, to get started we need you
More information10ZiG Technology. Thin Desktop Quick Start Guide
10ZiG Technology Thin Desktop Quick Start Guide 2010 05 20 Introduction This document is intended as a quick start guide for installing Thin Desktop. After reading this document, you will know how to:
More informationDecision Support AITS University Administration. Web Intelligence Rich Client Installation Guide
Decision Support AITS University Administration Web Intelligence Rich Client Installation Guide Contents Purpose of this Document... 3 Installing Web Intelligence Rich Client... 3 Launching Web Intelligence
More informationAgent and Agent Browser. Updated Friday, January 26, Autotask Corporation
Agent and Agent Browser Updated Friday, January 26, 2018 2018 Autotask Corporation Table of Contents Table of Contents 2 The AEM Agent and Agent Browser 3 AEM Agent 5 Privacy Mode 9 Agent Browser 11 Agent
More informationRemote Access for End User Reference Guide for EpicConnect Access
PRESBYTERIAN HEALTHCARE SERVICES Remote Access for End User Reference Guide for EpicConnect Access Version 1.0 12/27/2013 This remote access end user reference guide provides an overview of how to install
More information